Kenya Safari Guide

This was our first time using an agent to plan a trip for us, and Zicasso's travel partner did not disappoint! Every experience they booked for us was amazing, and all of our drivers and guides did a great job helping us understand the history and culture of the Azores and Portugal. The travel company's team kept in touch with us throughout the trip, which ensured a stress-free experience! Thank you!

So awesome! Everything was perfect! Can't wait to travel with your help again!

All travel details were well handled by Zicasso's travel company, and the guides and drivers were top-notch. Enjoyed our itinerary immensely.

Overall, the trip was truly fantastic, and we really have nothing to complain about; quite the contrary. We were extremely pleased with the experience. All of the services provided by Zicasso's travel company were very professional, and despite some occasional language limitations, everyone went out of their way to make the trip enjoyable and memorable. We greatly appreciated all the thought and effort that went into organizing everything.

If I were to mention a couple of areas that did not quite live up to the otherwise exceptional experience, I would highlight the hotel in Kyoto and one of the tour guides.

The hotel in Kyoto was probably the biggest disappointment. Both the accommodations and, particularly, the location were not ideal. It was quite far from many of the places we wanted to visit, which meant spending a fair amount of time getting to and from transportation and ultimately to our destinations. Given how wonderful the rest of the trip was, I think a more centrally located hotel would have made the Kyoto experience even better.

One of our guides was also not quite at the same level as the other guides we had. She has an excellent command of English, but she often seemed to be in a hurry, and we sometimes had to engage her quite actively before getting explanations about the places we were visiting. This was in contrast to our other guide in Kyoto, who was exceptional. She was knowledgeable, engaging, warm, and very attentive to our questions and interests, and she really helped bring the experience to life.

These are relatively minor points in the context of what was otherwise a phenomenal trip. We truly enjoyed every aspect of the journey and are very grateful for the care, professionalism, and attention that went into making it such a memorable experience. Thank you again for helping create such a wonderful trip for us.

The communication with Zicasso's travel specialist was excellent. He listened to my wants, wishes, and needs and responded with great choices. The planning was seamless. Well thought out.

The trip overall was a memory of a lifetime. Such an in-depth exploration of the culture and life of past and current Morocco!

An unforgettable trip to Italy, thanks to Zicasso's travel specialist and the tour company!

Our travel specialist did an outstanding job planning our trip to Venice, Florence, and Rome. From our first conversation, she took the time to understand what we wanted to see and experience, and she built an itinerary around our interests. Every detail was thoughtfully coordinated, from our hotels and transfers to our excursions.

Before we even left, our travel specialist spent an hour on a video call walking us through every stop and answering all of our questions. We felt prepared and confident heading into our trip. She also provided easy-to-follow maps for each location and was available 24/7 whenever we had a question or concern.

The hotels she selected were clean and in prime locations, with easy access to the sights we wanted to visit. Our excursions were five-star experiences, and we especially appreciated the semi-private groups. They felt personal and allowed us to enjoy each place without being part of a huge tour group.

Our travel specialist made the entire experience feel seamless, so we could relax and enjoy Italy. We highly recommend her to anyone looking for a travel agent who listens, pays attention to every detail, and truly cares about making your trip special. Thank you to our travel specialist for helping us create memories we'll cherish forever!