Australia Travel Guide

Zicasso's travel company was prompt to respond to all inquiries and provided an itinerary that met our interests, with added suggestions to make our trip memorable. They gave us peace of mind, knowing all the logistics were well managed. Overall, it was a fabulous trip.

For my mom’s 70th birthday, I gifted her, “You pick the location, I will plan.” That was the first time I learned that snorkeling the Great Barrier Reef had been on her bucket list for the last 26 years.

I have been blessed to travel to many countries through my job, but never to Australia, so I started researching travel companies to help me plan the trip.

My research led me to Zicasso. I was impressed from the start. I was immediately contacted with a request to better understand the trip that I was hoping to take. This is where I met our travel specialist. She is amazing and very patient. Over the course of a couple of weeks, her and I discussed and refined the opportunities in Australia for the trip.

The website that Zicasso used to communicate was clear and easy to use. Our travel specialist was responsive and clear in the information and options she provided. She was knowledgeable about Australia and did a wonderful job listening to what I wanted to accomplish with my mom and providing me options for ways we could achieve everything. She was also honest when she thought the agenda was too tight and if anything happened with weather or travel, what would be at risk. She was detail-oriented and made sure we had our visa information well in advance of travel.

Two weeks before our trip, we received an email detailing how to download and use a travel app. The app shared a day-by-day itinerary, complete with details for the day and contact information along the way. For an “old-school” traveler who is used to printing all itineraries, the app made the trip easy and the details were accessible at all points during our trip.

The guides and events that our travel specialist partnered us with to make all of my mom’s wants come to life were professional; they were on time and they delivered amazing experiences.

The ultimate outcome was exactly, if not more than, everything my mom hoped it would be. And so for me, it was incredible.

Zicasso’s travel specialist was a pleasure to work with. We had a couple of video meetings to go over the goals for our trip, as well as specific things we wanted included. He did a fantastic job of putting together a wonderful trip that included everything we asked for. We found the app that was provided with our itinerary and documents especially helpful!

Zicasso’s travel specialist was hands down five stars!!! The trip lasted approximately six weeks, without any hitches whatsoever. Lodging, scenic tours, and transportation (planes, boats, trains, transfers, rental cars) all went perfectly.

It was an amazing trip and I cannot say enough good things about Zicasso’s travel company and the travel specialist. If I could give him 10 stars, I would. He was extremely accommodating and took the time to listen to how I described my husband and me, and our travel preferences.

He designed a beautiful itinerary, with first-rate accommodations, tours, and many suggestions for free time, but was also quite willing to make changes. He was always available and when I had two very small issues that I messaged him about, he called me immediately. The app that I was given to use for the duration of our vacation was fully detailed and an incredibly useful tool.

The trip and the travel company were fantastic! Zicasso’s travel specialist listened carefully to what we wanted, proposed an itinerary, made changes when we requested them, and patiently answered our many questions. The trip was tailor-made for us—flights to different cities, tours, rides to and from the airport, accommodation—and everything worked seamlessly.