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Europe Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Jose in Portugal

José's Travel Agency


 Based on 23 reviews

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Verified Review

Katie V.
Submitted on 6.26.2022

If you're looking to have one of the best experiences in Portugal you must work with José and his team at the travel company.  Full Stop.  José and his team went above and beyond at every step of the way from putting together an elaborate and thoughtful 9 day itinerary to arrange and reserving all bookings.  José and team were available 24/7, extremely responsive and checked in with us often.  José and team continuously surprised and delighted us at every step of our amazing honeymoon.  There are so many amazing things to say about the travel company but will just say they are truly "white glove" service.As this was our honeymoon we wanted to do a bit of everything and the company made that a reality.  Accommodations were fantastic, especially the Suites & Villas in Ponta Delgada on Sao Miguel Island, definitely a great way to spend a romantic getaway. We loved all the restaurant suggestions that were made. We never ate at a bad place. It was helpful to have multiple suggestions so we could pick and choose what we were feeling that day. The company was prompt with helping us to secure dinner reservations even if it was a last minute ask. Overall we had the best time and would return in a heartbeat. We definitely will be using the amazing team at the travel company to book our next Portugal adventure! 

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Travel agent Stéphane in France

Stéphane's Travel Agency


 Based on 5 reviews

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Verified Review

Michael Y.
Submitted on 7.10.2022

We had a great experience working with our travel agency and especially Stephane. He was outstandingly responsive to our needs and provided excellent answers to questions that we had as they came up through the process. He was very knowledgeable with the areas that we travelled to and was able to customize our activities and schedule to one that matched our needs.He met us the first morning we arrived at our hotel and gave us an orientation to Paris. We were able to keep in touch easily via WhatsApp using phone calls and texting both while in the US and while we were in France. He was always available when we called him in France with questions or if we needed him to talk to a vendor or activity host.He was also able to get us Disneyland tickets off the waitlist when my kids decided they wanted to spend a day there. Stephane made it happen!All of the hotels were clean, comfortable and he had good working relationships with most of them. The breakfasts were outstanding. He made several dinner reservations for us which had outstanding meals.We had a very reliable and prompt driver for our travels through Normandy and Loire Valley. It made for stress free travel. All we had to do was wake up in time for breakfast each day! 

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Travel agent Nikos in Greece

Nikos' Travel Agency


 Based on 8 reviews

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Verified Review

amy s.
Submitted on 7.6.2022

Nikos is very organized and efficient. He created a customized trip for us and made it stress free travel. He is personable and highly professional....I would recommend his agency to anyone visiting Greece. We even had to make a visit to the ER while on Naxos, and he very quickly arranged for transport and a translator to meet us at the hospital. Because of his connections, an all day ER visit was completed in 2 hours and enabled us to catch our ferry to the next island! He even met us on both ends of our trip, and brought extra meds for my son to the airport on departure day.  

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Travel agent Courtney in Italy

Courtney's Travel Agency


 Based on 1 reviews

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Verified Review

Nicole G.
Submitted on 6.27.2022

I would highly recommend the travel company to anyone looking to vacation in Southern Italy. I loved the combination of this husband and wife team where it was easy to communicate with the wife as an American but she met her husband in Sorrento so he is a native there. They both spend so much time in Sorrento that they were able to provide us with excellent recommendations of excursions, tour guides, places to eat and places to stay. I have already recommended them to several of my friends.

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Travel agent Ana in Spain

Ana's Travel Agency


 Based on 188 reviews

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Verified Review

Cindy M.
Submitted on 6.21.2022

First of all I want to say that Ana and Patricia; the travel company were wonderful to work with. From the moment they reached out to us we felt confident this would be a wonderful trip. They were knowledgeable in the areas that we wanted to visit, and so helpful in suggesting and arranging the tours that we wanted to go on. The accommodations they recommended were perfect! They were immediately available whenever we had a question or concern during the trip. Small details we had not considered were taken care of… Amazing! Every one of the tour guides we had was knowledgeable in the area that we went to and were friendly and funny. We often had back to back tours with the same guide and that created a level of comfort and casualness that really gave the experiences a easy-going feel.  

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Travel agent Tomaz in Slovenia

Tomaz's Travel Agency


 Based on 151 reviews

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Bosnia and Herzegovina
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Czech Republic
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Verified Review

David P.
Submitted on 6.23.2022

Tomaz and Mojca were excellent to work with!! We had initially put our trust in another travel company, and when they were slow to respond with an itinerary, we immediately reached out to this travel company. Three weeks to plan a 17-night honeymoon trip to Paris - Switzerland - Italy was not a small feat, yet Tomaz immediately set up a time to speak with us. Within 24 hours, we had received an itinerary online and was able to give him commentary and changes. A quick back-and-forths of edits and emails later, they were able to get all hotels and transportations booked within a week! They have access to a great database of hotels and activities and it's extremely easy to review and comment on their online itinerary on your web browser. During our travels, they were quick to respond via WhatsApp and notified us of different alternatives or announcements. On our birthday, they even had a little welcome surprise at our hotel. They absolutely made our trip seamless and memorable and were beyond pleased with the hotel choices + route that they recommended!A piece of advice: For travelers who are not into touristy sites and main destinations, do not fear and make that preference known to this travel agency. Do a bit of your own research or talk to friends and ask for the unique experiences that you want to make your trip your own. Work with them and listen to their recommendations on how to make an effective but efficient journey and let them book it all. (For example, we told them we were interested in local events like festivals, and they recommended a music festival in Paris that we would not have found by ourselves!)By doing this, our travel agency cut down our travel planning stress from the usual 100% to ~10%. Worth it!

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Travel agent Martin in Germany

Martin's Travel Agency


 Based on 201 reviews

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Verified Review

Kenneth F.
Submitted on 10.1.2021

We had an extraordinary travel experience in Germany with the help and guidance of our travel specialist.  In spite of traveling in the midst of COVID-19, Ellen worked with us to develop an extraordinary journey in Deutschland. Our travel specialist certainly lived up to every aspect of the company name. My wife and I covered several states during our seven day excursion on the ground. We visited the Rhine Valley, Mosel Valley, Ramstein, Heidelburg, Rothenburg, & Munich and several other stops along the way. The accommodations, transportation and overall care was comforting and exceeded our expectations. The guides were top notch, and I can’t image this trip without them. Trustworthy, detail oriented, and assuring: you can’t go wrong with our travel specialist!

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Travel agent Marco in Portugal

Marco's Travel Agency


 Based on 48 reviews

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Verified Review

Terry p.
Submitted on 6.15.2022

      The guides were awesome....for the most part. Well-informed and personable....responsive to needs and questions.       Would have liked a hotel closer to water and/or 'action'       Better reviews/evaluations of restaurants needed. On days we were on our own suggestions for restaurants would have been appreciated.       Needed better communication and follow thru when one of our flights was canceled which meant... when we finally         did reach our destination ...our ride was no where to be found. Then had to catch a taxi of which there was 3 outside            but did not return for another fare.....left us with a wish and a prayer.       With our return flight on June 12 we should have ne notified by Zicarro and/or Hotels that the negative Covid test to        reenter the US was lifted at midnight that day.... saving us from finding a testing spot and the cost of test. We were        fortunate that a friend had made us aware of this development. Our final guide on this trip when asked if the airport        had a testing facility....said it did not.....when in fact there was a testing spot at airport. Very irritating he gave us      wrong info.     

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Featured Reviews

Croatia, Slovenia, Greece, Switzerland, Norway, Ireland, Spain & Italy Trip Review: 8-Week Tour


Sid F.
May 30, 2022
Outstanding. Perfection. Every detail was taken care of. We were on an 8 week European trip and Mary gave us peace of mind so that we could enjoy our trip. She and her staff thought of everything and continued their support throughout our travels. 

Travel Review: 4-Week Trip, Croatia, Slovenia, Montenegro and Bosnia-Herzegovina


Mark S.
Oct 07, 2021
We just returned from 4 weeks in Croatia, Slovenia, Montenegro and Bosnia-Herzegovina. Originally we were to do this trip last year but Covid. Despite all the setbacks that Covid posed our travel company tailored and delivered a perfect tour for us.  Everybody that was supposed to meet us or deliver us was there on time every time.  Every ticket, every pass, every small detail - all arranged without flaw.  What I didn't realize was that not only had they crafted the itinerary for us in advance but they were working in the background throughout our trip checking daily to ensure that everything was going smoothly.  When the weather turned for us they already knew in advance and made alternate arrangements.  It was like having parents :-)Highly recommended. 

Luxury England & Scotland Vacation Review: London, History, 8-Day Tour


Heather L.
Jun 11, 2022
We had an amazing trip to England and Scotland! Our travel specialist spend lots of time working with us to help create the perfect trip. We would not have had the chance to experience the UK with so much class and authenticity, if we had not used our travel agency. Thank you for such a wonderful trip that we will never forget! We would use them again in a heartbeat!!

Luxury Croatia, Bosnia and Herzegovina, Slovenia & Montenegro Trip Review: Culture, History, Natural Beauty


Jim R.
May 30, 2022
Our travel agency did an outstanding job for us. The itinerary was amazing. They worked with us to reschedule the trip twice due to the global pandemic and also make several last minute changes when our travel partners had to delay the start of their trip by several days. They are professional, competitive and thorough. Antonia and Ivana were a pleasure to work with!

Luxury Czech Republic, Turkey, Italy, Austria, Hungary & Slovakia Travel Review: Wine Tours, 24-Day Trip


Greg B.
Jun 26, 2022
Great trip. Highest recommendation for our travel agency. Extremely knowledgeable of the region, very responsive to our ideas. Arranged some unique and memorable experiences.

Scotland, Wales & England Travel Review: Churches & Cathedrals, History, Natural Beauty, Music, Fine Dining, Luxury 23-Day Tour


Luther N.
Apr 06, 2022

The travel company planned a complex 23-day tour of England, Wales, and Scotland in two parts. For the first part, my wife and I were the sole travelers and then were joined by another couple for the second part. Traveling in the very early spring, we expected rain, wind, and cold. We were greeted by the sun on almost all the days with wonderful photographers’ clouds.The complex trip with ten base locations and many events beyond was planned and executed flawlessly. In developing the plan the travel designers were very available and responsive as the dialog for planning the trip progressed.We had been to London, Bath, and the Cotswolds before, but the trip explored many more regions including some of the most scenic national parks. There were smiles on our faces for all 23 days and we haven’t stopped smiling since. 

Luxury Ireland, England & Scotland Trip Review: Baking Class, English Cream Tea, 16-Day Trip


Dianne R.
Jun 13, 2022
We had a wonderful experience in Ireland, England and Scotland by booking our trip with our travel agency. We were most ably helped by Alex who tailored the trip to our exact needs! Alex helped me to clarify our wants and needs to create the best use of our time and budget.I really appreciated how she was available to us outside of business hours when we were on our vacation and needed some extra help. She went above and beyond the requirements of the job for us.We thoroughly enjoyed our accommodations in all the places we visited. The restaurant recommendations were helpful and delicious! Being a baker I really loved getting the opportunity to take a bread baking class and learning to make some British baked goods. It was fun and we got to interact with other British students on a more personal basis. The cream tea was a treat for us as well! We loved meeting the owner. She was so much fun!Also, the guides that we had were all very knowledgeable and charming. All were excellent drivers as well. I always felt very safe.

Europe Travel Review: United Kingdom, Germany, Italy & Austria, 18-Day Tour


Jacie D.
Nov 06, 2021
What a wonderful experience with the travel company!We traveled to multiple countries and cities in UK, Germany, Italy and Austria. The travel team handled everything; airfare, hotels, transfers, trains and tours. Hotels in great areas close to sights and trains. Guides were very knowledgeable and tours were tailored to our interest. Tours were private or small groups. Transfers were on time, well dressed with comfortable vehicles.I can't begin to thank the travel team for their outstanding personal attention! Examples:1.  I was briefly hospitalized in Germany. The travel team were wonderful and soon we were back on track with their help2. All trains were down to Heidelberg due to storm. A travel designer arranged for a private car to pick us up and take us all the way to the next town, over an hour away!3.  We problems finding a facility for covid testing in Venice. One phone call and everything taken care of by a travel designer!4.  Transatlantic cruise back to United States (not arranged by this travel company but third party) was cancelled at the last minute. The travel team handled change in transfers seamlessly.I can't imagine a trip to Europe without the travel company! We will definitely use for our next trip!

England, France, Italy, Switzerland, Belgium Trip Review: London, Paris, Rome, Florence, Milan, Dinner Cruise on the Seine


Dana B.
May 28, 2022
Our travel agency did an outstanding job for us. Bernhard was a delight to work with. We had many emails and phone calls to discuss what we wanted to do. We had two weeks to travel in Europe and wanted to go to London, Paris, Rome, and Florence, and we wanted to travel only by train because my wife was afraid of flying. I am 82 and my wife has Alzheimer’s so we are not as flexible as we were. Bernhard arranged to have first class rail travel and drivers making sure that we made our connections. All of the hotels were first class and in great locations. All of the details with tickets, hotel reservations, and the contact information were provided in an app on our phone. Along the way, Bernhard stayed in touch to make sure everything was going well. In each city, we had excellent tour guides to take us on 2 to 4 hour tours to see the sights. They were helpful in easily getting into museums when the crowds were Big and the lines were long.

England & Scotland Luxury Trip Travel Review: Falconry Experience, Roman Baths, Tea, Shopping, Cadbury World, Boating Thames River


Spencer K.
Mar 29, 2022
We just returned from our lovely trip to the UK planned by the travel company. The planning process was easy, the itinerary perfect for our needs, and the customer service top notch. We would highly recommend the travel team for your UK travel needs.
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