Bird's-eye view of Old Town Bern in Switzerland.

Europe Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Europe

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Ratings of Zicasso's Service
Travel agent Courtney in Italy

Courtney's Travel Agency

5.0

 Based on 1 reviews

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Destinations:

country flag
Italy

Verified Review

Nicole G.
Submitted on 6.27.2022

I would highly recommend the travel company to anyone looking to vacation in Southern Italy. I loved the combination of this husband and wife team where it was easy to communicate with the wife as an American but she met her husband in Sorrento so he is a native there. They both spend so much time in Sorrento that they were able to provide us with excellent recommendations of excursions, tour guides, places to eat and places to stay. I have already recommended them to several of my friends.

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Travel agent Nikos in Greece.

Nikos' Travel Agency

5.0

 Based on 11 reviews

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Destinations:

country flag
Greece

Verified Review

Aaron B.
Submitted on 7.6.2022

The trip and service were beyond what we could have imagined. From the very beginning, the agency was able to meet our needs and create experiences we otherwise probably would not have had the opportunity to do. We traveled a multitude of islands and our agent had enough connections with people on each island that we felt like we were getting the people who were the best at what they do everywhere. We traveled for our honeymoon and thought the details such as small gifts and notes at each new hotel were more than exceptional. I just loved seeing my wife's face light up for that alone. I did drop the overall rating to a 4.5-star experience simply because of the details related to these welcoming gestures. Each note, sign, or card that was meant for us was only addressed to me. It was OUR honeymoon and by the fourth hotel was a bit annoying to see me (the guy) acknowledged.  It's a small detail but one that just seems weird to overlook considering all the phone calls planning this trip were done by both of us as a couple. 

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Travel agent Anne in England office

Anne Marie's Travel Agency

4.9

 Based on 105 reviews

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Destinations:

England
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Ireland
Scotland
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UK
Wales

Verified Review

Carrie E.
Submitted on 6.14.2022

This travel company did an extraordinary job planning, executing, and supporting our trip from the initial phone call all the way through a few weeks after the trip helping us close out some post-trip details.Our entire party was impressed with the quality of care and accommodations, as well as the attention to detail. They also far exceeded expectations on their ingenuity, determination, and commitment to put together a top rate vacation in the midst of one of the largest disruptions the hospitality industry has ever seen. However, I personally found this company's best skill was understanding the personalities and small details that matter for everyone on our trip, and building personalized experiences that left each of us enthralled at one point or another in the journey.We had a few minor hiccups as you would on any trip, and Anne Marie and Simon were available 24/7 to find quick resolutions and allow us to focus on enjoying each day and each outing. We are already considering another trip with them!

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Travel agent Eleonora in Italy

Eleonora's Travel Agency

4.9

 Based on 201 reviews

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Destinations:

country flag
Italy

Verified Review

Kristan C.
Submitted on 7.9.2022

Fabulous 2 week family trip to Italy that was seamless from the time we stepped off a plane until we returned to the airport. Honestly they covered everything - all transfers, guides, tickets were integrated into the travel documents and the directions were clear and easy to follow. All of our guides were really nice people who were very knowledgeable and passionate about their country and history - we loved hearing the inside scoop. Elena and Eleonora were easy to reach when needed and responsive to questions. We left an item in Florence and they arranged to have it available at our next hotel. When one of our kids left an item at a restaurant they tried to contact them to see if it could be returned. They really did go above and beyond. This was such a wonderful way to explore Italy as a family, and the trip was perfectly tailored to what we wanted to experience. Thank you!!

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Travel agent Lalo in Spain

Lalo's Travel Agency

5.0

 Based on 21 reviews

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Destinations:

country flag
Spain

Verified Review

Steve D.
Submitted on 7.4.2022

Our family had a wonderful trip to Spain in late May and Early June 2022. Lalo from our travel agency was extremely kind, helpful and patient as we worked together to define an itinerary for our family. He provided great insight as we considered the specific cities we wanted to visit and made good recommendations based on taking the time to get to know us and our interests. He always followed up very quickly on any actions he took and emailed or texted the information back to us. In addition, Lalo was a tremendous help when two of our family members surprisingly tested positive for COVID and we could not return to the U.S. as planned. Lalo helped us extend our trip by a few days, found us a hotel (when all hotels in the city were sold out) and arranged for us to get additional COVID tests a few days later and new transportation to the airport. He took the time to make sure we were well taken care of, even though our itinerary with our travel agency was technically complete. Lalo did not request any additional fees for these extra services.I would highly recommend Lalo and this travel company for anyone considering a trip to Spain or Portugal. Having someone who is a local (based in Madrid) with great knowledge of the country definitely beats a company based in the U.S. (or another home country) who may have visited Spain a few times.Thank you again, Lalo - - we loved your country and hope to return to visit northern Spain next time! 

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Travel agent Robert in Italy

Robert's Travel Agency

4.8

 Based on 145 reviews

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Destinations:

country flag
Italy

Verified Review

Jane S.
Submitted on 6.12.2022

Our travel agency planned an extraordinary 18-day custom vacation through Italy and Switzerland based on our requested activities that exceeded all our expectations. They also suggested additional ideas for fabulous experiences, local guides, hotels and restaurants that made all the difference for an exciting, world-class getaway! Robert was the most expert and friendly travel professional we've ever encountered - who made great things happen and handled all the details.

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Travel agent Martin in Germany

Martin's Travel Agency

5.0

 Based on 202 reviews

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Destinations:

country flag
Germany

Verified Review

Laurie J.
Submitted on 6.29.2022

Alex from our travel agency planned a perfect trip for us! We told her what we were looking for out of our trip to Germany and she hit on every point. Each day better than the last. The hotels were amazing. Dinner suggestions were fabulous. Our personal guides far exceeded our expectations. We will definitely book with this travel company again!

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Travel agent Vasilis in Greece

Vasilis' Travel Agency

5.0

 Based on 230 reviews

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Destinations:

country flag
Greece

Verified Review

Jordan M.
Submitted on 7.11.2022

My fiancé and I used this travel company for our honeymoon trip to Greece and it was truly the best decision we could have made! This was the first time I have ever used a travel agent (I generally plan my overseas trips on my own with no problem) but after 1 year of planning a wedding and focusing on so many small details, it was nice to be able to speak to someone about the vision we had for the trip and have help curating the perfect itinerary. We needed help creating an itinerary that included the islands we wanted to visit in an order that made sense (we chose Mykonos, Paros, and Santorini) and it was nice to have tours and sunset cruises already included in the itinerary. We worked with Vasilis from our travel agency and he was incredible. Very helpful, very knowledgeable and we planned our trip pretty late with only about 2 months to spare, and it was great to have him in our corner. While we were on the ground in Greece he even whatsapped us to check in and make sure that everything was okay, which I thought was a nice touch. I definitely recommend this travel company!! 

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Featured Reviews

Croatia, Slovenia, Greece, Switzerland, Norway, Ireland, Spain & Italy Trip Review: 8-Week Tour

SF

Sid F.
May 30, 2022
Outstanding. Perfection. Every detail was taken care of. We were on an 8 week European trip and Mary gave us peace of mind so that we could enjoy our trip. She and her staff thought of everything and continued their support throughout our travels. 

Travel Review: 4-Week Trip, Croatia, Slovenia, Montenegro and Bosnia-Herzegovina

MS

Mark S.
Oct 07, 2021
We just returned from 4 weeks in Croatia, Slovenia, Montenegro and Bosnia-Herzegovina. Originally we were to do this trip last year but Covid. Despite all the setbacks that Covid posed our travel company tailored and delivered a perfect tour for us.  Everybody that was supposed to meet us or deliver us was there on time every time.  Every ticket, every pass, every small detail - all arranged without flaw.  What I didn't realize was that not only had they crafted the itinerary for us in advance but they were working in the background throughout our trip checking daily to ensure that everything was going smoothly.  When the weather turned for us they already knew in advance and made alternate arrangements.  It was like having parents :-)Highly recommended. 

Luxury England & Scotland Vacation Review: London, History, 8-Day Tour

HL

Heather L.
Jun 11, 2022
We had an amazing trip to England and Scotland! Our travel specialist spend lots of time working with us to help create the perfect trip. We would not have had the chance to experience the UK with so much class and authenticity, if we had not used our travel agency. Thank you for such a wonderful trip that we will never forget! We would use them again in a heartbeat!!

Luxury Croatia, Bosnia and Herzegovina, Slovenia & Montenegro Trip Review: Culture, History, Natural Beauty

JR

Jim R.
May 30, 2022
Our travel agency did an outstanding job for us. The itinerary was amazing. They worked with us to reschedule the trip twice due to the global pandemic and also make several last minute changes when our travel partners had to delay the start of their trip by several days. They are professional, competitive and thorough. Antonia and Ivana were a pleasure to work with!

Luxury Czech Republic, Turkey, Italy, Austria, Hungary & Slovakia Travel Review: Wine Tours, 24-Day Trip

GB

Greg B.
Jun 26, 2022
Great trip. Highest recommendation for our travel agency. Extremely knowledgeable of the region, very responsive to our ideas. Arranged some unique and memorable experiences.

Scotland, Wales & England Travel Review: Churches & Cathedrals, History, Natural Beauty, Music, Fine Dining, Luxury 23-Day Tour

LN

Luther N.
Apr 06, 2022

The travel company planned a complex 23-day tour of England, Wales, and Scotland in two parts. For the first part, my wife and I were the sole travelers and then were joined by another couple for the second part. Traveling in the very early spring, we expected rain, wind, and cold. We were greeted by the sun on almost all the days with wonderful photographers’ clouds.The complex trip with ten base locations and many events beyond was planned and executed flawlessly. In developing the plan the travel designers were very available and responsive as the dialog for planning the trip progressed.We had been to London, Bath, and the Cotswolds before, but the trip explored many more regions including some of the most scenic national parks. There were smiles on our faces for all 23 days and we haven’t stopped smiling since. 

Luxury Ireland, England & Scotland Trip Review: Baking Class, English Cream Tea, 16-Day Trip

DR

Dianne R.
Jun 13, 2022
We had a wonderful experience in Ireland, England and Scotland by booking our trip with our travel agency. We were most ably helped by Alex who tailored the trip to our exact needs! Alex helped me to clarify our wants and needs to create the best use of our time and budget.I really appreciated how she was available to us outside of business hours when we were on our vacation and needed some extra help. She went above and beyond the requirements of the job for us.We thoroughly enjoyed our accommodations in all the places we visited. The restaurant recommendations were helpful and delicious! Being a baker I really loved getting the opportunity to take a bread baking class and learning to make some British baked goods. It was fun and we got to interact with other British students on a more personal basis. The cream tea was a treat for us as well! We loved meeting the owner. She was so much fun!Also, the guides that we had were all very knowledgeable and charming. All were excellent drivers as well. I always felt very safe.

Europe Travel Review: United Kingdom, Germany, Italy & Austria, 18-Day Tour

JD

Jacie D.
Nov 06, 2021
What a wonderful experience with the travel company!We traveled to multiple countries and cities in UK, Germany, Italy and Austria. The travel team handled everything; airfare, hotels, transfers, trains and tours. Hotels in great areas close to sights and trains. Guides were very knowledgeable and tours were tailored to our interest. Tours were private or small groups. Transfers were on time, well dressed with comfortable vehicles.I can't begin to thank the travel team for their outstanding personal attention! Examples:1.  I was briefly hospitalized in Germany. The travel team were wonderful and soon we were back on track with their help2. All trains were down to Heidelberg due to storm. A travel designer arranged for a private car to pick us up and take us all the way to the next town, over an hour away!3.  We problems finding a facility for covid testing in Venice. One phone call and everything taken care of by a travel designer!4.  Transatlantic cruise back to United States (not arranged by this travel company but third party) was cancelled at the last minute. The travel team handled change in transfers seamlessly.I can't imagine a trip to Europe without the travel company! We will definitely use for our next trip!

England, France, Italy, Switzerland, Belgium Trip Review: London, Paris, Rome, Florence, Milan, Dinner Cruise on the Seine

DB

Dana B.
May 28, 2022
Our travel agency did an outstanding job for us. Bernhard was a delight to work with. We had many emails and phone calls to discuss what we wanted to do. We had two weeks to travel in Europe and wanted to go to London, Paris, Rome, and Florence, and we wanted to travel only by train because my wife was afraid of flying. I am 82 and my wife has Alzheimer’s so we are not as flexible as we were. Bernhard arranged to have first class rail travel and drivers making sure that we made our connections. All of the hotels were first class and in great locations. All of the details with tickets, hotel reservations, and the contact information were provided in an app on our phone. Along the way, Bernhard stayed in touch to make sure everything was going well. In each city, we had excellent tour guides to take us on 2 to 4 hour tours to see the sights. They were helpful in easily getting into museums when the crowds were Big and the lines were long.

Luxury Switzerland, Germany, France & Netherlands Trip Review: Paris, Louvre Museum, Jungfrau, Amsterdam

SB

Suzanne B.
Jun 16, 2022
The travel app is extremely helpful! So much info at my fingertips including tickets. Sara and Phil at our travel agency did a great job planning our incredible vacation. I really liked almost all of our tour guides and it made the trip more enjoyable.We will definitely use Zicasso again!!
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