Our Europe Travel Specialists

Zicasso's tour company created a very detailed travel plan, considered my input, and came up with a way to satisfy all the things we wanted to see, and added in some additional fun things to try!

We loved the trip; the tours, the guides, the places we stopped at. Zicasso’s travel specialist planned an excellent trip and was always responsive during planning and the trip itself.

I will discuss the experience in phases. The experience itself was overall a five, but only due to the service provided once there.
Booking and presale: Communication was great. I worked with Kjartan directly and he provided lots of information. Pricing came quickly and there were reminders to book due to things selling out.
Once booked, communication slowed to a crawl. We did not get a complete itinerary until a day before we left. Part of this delay was because we were waiting on a cancellation to book our final hotel, but it was stressful. I was told, "Don't worry, I have it taken care of", which held zero weight when I hadn't met the person in person. I asked direct questions that were not answered directly for days to a week. I feared making the final payment, feeling like we may have been scammed with our down payment. The only thing that made me feel secure was that it was through Zicasso and they would back their agents/tours. I was given the WhatsApp of our tour guide and information about what happens at pick-up only after I asked for it. Ahhhh!
Arrival: In a complete turn of events, the rest of the trip was bliss. Our guide and Kjartan showed us all the majestic beauty of Iceland. They accommodated every request and suggested things when we were noncommittal. Our guide became a part of our family on the trip. We sang songs, went out to dinner, and took endless photos and videos together. She could not have been more kind, welcoming, and gracious. Our three-year-old son fell madly in love with her and she and him created a special bond. Our tour could not have been better, with times being booked and times of rest. We always felt like our guide would take care of us. I could not be more thankful for her.
Overall: I would highly recommend this travel company to friends/family, but push for what you need prior to the visit.

Our honeymoon trip to Italy, planned by Zicasso’s travel company, was the perfect trip in every way. From the time we landed in Rome and were greeted by our driver to the time we left Venice 12 days later, every detail was taken care of. The guides, tours, accommodations, restaurant recommendations, and travel transfers were expertly executed, so we didn't have to worry about anything except having the time of our lives!

We had a fabulous trip to Italy, including to Sorrento, Taormina, and Rome. Zicasso’s travel specialist made sure every detail was taken care of, including stays in beautiful, well-located hotels and excursions that were interesting and fun for our family.
For example, she arranged for an airport host to assist us with our arrival to and departure from the Rome airport, and she was simply amazing, whisking us through the airport and eliminating stress for our family.

My husband and I recently traveled to Italy for the first time. We wanted it to be a trip of a lifetime with as little stress as possible. We wanted to stay in beautiful hotels close to everything as my husband has some physical limitations. We wanted it to be comparable in price to other tours we were researching.
We wanted a lot.
I learned about our travel company from a Zicasso ad in the New York Times. We feel so lucky to have found this incredible company. They were able to, literally, check all of our boxes and give us everything we wanted and needed for our beautiful trip.
Preplanning was key. The personalized collaborative planning started with a personal conversation with the owner on Zoom. He collected much information about our interests, goals for the trip, physical needs, and budgetary constraints. His team then created a beautiful itinerary, with many choices of hotels and VIP tours. It was so much fun to do research and make the choices that began to shape our once-in-a-lifetime trip.
Our travel concierge offered advice and recommendations, and answered the many questions we had throughout the planning process, until we came up with our final itinerary. Designing a trip with an expert in the field was fun and well worth it!!
Once in Italy, the attention to every detail made our experience simply extraordinary. From the moment we got off the plane, we were seamlessly guided and transported throughout the week by drivers and guides. We never had to worry about how we would get anywhere, which enabled us to fully focus our attention on all the beautiful locations and culture of Italy.
Choosing some guided tours was well worth it too. There is so much history and culture in Italy it is mind boggling. Our guides were enthusiastic and very knowledgeable. We highly recommend going to the Vatican in Rome, Orvieto in Tuscany, and Pompeii in Sorrento.
We highly recommend our travel company to anyone who plans to go to Italy. Just one more question for our agent. Now that we have fallen in love with Italy, where to next?

Zicasso’s travel agent truly knows what is best for her clients. Without her, we wouldn’t have made the same choices or had nearly as much fun. She is transparent, laying out options along with their pros and cons, which we really appreciated and have not always experienced with other travel agents. Every request and arrangement was delivered as promised, with no miscommunications—again, something we greatly value. All in all, working with this travel agent for our Greece tour was a very positive experience.

Our trip to Austria and Germany was initiated with a desire to see the Christmas markets. And yes, these were magical, but Zicasso’s travel company also included guided trips at each location to fully enjoy our trip. The private ride through Bavaria to Neuschwanstein Castle was Christmas-card picturesque. Walking through Vienna on a guided tour was as if we were visiting Franz Joseph and Sisi. The travel company created an itinerary that balanced the needs of a group with different ages, interests, and budgets, and everyone had a magnificent time.