Our Europe Travel Specialists

I will discuss the experience in phases. The experience itself was overall a five, but only due to the service provided once there.
Booking and presale: Communication was great. I worked with Kjartan directly and he provided lots of information. Pricing came quickly and there were reminders to book due to things selling out.
Once booked, communication slowed to a crawl. We did not get a complete itinerary until a day before we left. Part of this delay was because we were waiting on a cancellation to book our final hotel, but it was stressful. I was told, "Don't worry, I have it taken care of", which held zero weight when I hadn't met the person in person. I asked direct questions that were not answered directly for days to a week. I feared making the final payment, feeling like we may have been scammed with our down payment. The only thing that made me feel secure was that it was through Zicasso and they would back their agents/tours. I was given the WhatsApp of our tour guide and information about what happens at pick-up only after I asked for it. Ahhhh!
Arrival: In a complete turn of events, the rest of the trip was bliss. Our guide and Kjartan showed us all the majestic beauty of Iceland. They accommodated every request and suggested things when we were noncommittal. Our guide became a part of our family on the trip. We sang songs, went out to dinner, and took endless photos and videos together. She could not have been more kind, welcoming, and gracious. Our three-year-old son fell madly in love with her and she and him created a special bond. Our tour could not have been better, with times being booked and times of rest. We always felt like our guide would take care of us. I could not be more thankful for her.
Overall: I would highly recommend this travel company to friends/family, but push for what you need prior to the visit.

The service and hospitality was top tier! From beginning to end!

Everything was perfect! Every person showed up on time and was very knowleable, and the events our Zicasso tour operator planned were well worthwhile. She heard what we wanted to do and how we wanted to do it! I would use our tour company and Zicasso again. The wine tasting deep in the Amalifi hills, led by one of the owners, was very memorable, with his wife cooking a homemade lunch the icing on the cake.

Our recent two-week trip to Greece was truly unforgettable and we owe so much of that to Zicasso's travel specialist and the entire team at the travel company. We found the travel company through Zicasso and from the very beginning, our travel specialist made the planning process seamless and enjoyable.
I traveled with my mom and she created the perfect itinerary for us, including Athens, Naxos, Paros, and Milos. Every accommodation was exactly what we were looking for: beautiful, comfortable, and thoughtfully chosen so we could experience the authentic charm of each destination, while avoiding overly touristy areas.
Everything was incredibly well organized. All of our transportation within Greece (excluding our international flights) was arranged for us and every transfer was stress-free. At each destination, our drivers were waiting with our names, making every arrival smooth and easy.
Our private tours were another highlight of the trip. Each guide was personable, knowledgeable, and passionate about sharing the local culture and history. The experiences felt authentic and tailored to our interests rather than rushed or generic.
What impressed us the most was the level of support throughout the trip. Our travel specialist and the travel company were available through 24/7 chat and phone support, which gave us incredible peace of mind. We actually needed their help on our last day after accidentally leaving a bag with our driver, and they responded immediately. They coordinated everything quickly and efficiently, and we had our bag back in no time. That level of customer service was truly exceptional.
This was our first time using a travel agent and it completely exceeded our expectations. The attention to detail, thoughtful planning, outstanding communication, and genuine care made this one of the best travel experiences we’ve ever had. I can’t recommend our travel specialist and the travel company highly enough. If you’re looking for a stress-free, personalized trip to Greece, this team is absolutely one to trust.

I really appreciated the good communication throughout the trip. The itinerary was well planned by Zicasso's travel company and my wife and I really enjoyed our trip.

We had a wonderful experience in Italy! Everything was perfect with hotels, drivers, high-speed trains, and tours.

We loved the travel company. Our Zicasso travel specialist planned an excellent trip!

The trip was great. It was very nice having the transfers from the airport to the hotel to the ferries all covered. It made the trip so much more relaxing. Plus, the hotels were perfect and beautiful. The tours were special as well. We had a great time.