Our Europe Travel Specialists

From our first phone call with Zicasso's travel specialist, it was clear that we were on the same wavelength with respect to what we sought from this trip, and she made it even better with her suggestions. She was always very quick to respond to our questions and input, and overall we were really thrilled with the itinerary she put together. The result was that Spain turned out to be even better than we had expected!
The schedule was excellent, including using Madrid and Seville as the bases for day trips. Our visit to Tangier, Morocco, was particularly terrific. We had never before entertained such a visit because of health and security concerns, but when we expressed some curiosity, she wholeheartedly encouraged us. Most importantly, she provided a personal guide who was wonderful. Our guide ensured we could experience a bit of the culture, avoid any problems, enjoy a delicious meal, and get our first camel rides!
Throughout our journey, she secured admission tickets to palaces, fortresses, museums, etc., in advance, and we never had to wait in lines. During our travels, she also provided four tour guides. All were excellent: professional, friendly, and knowledgeable. We very much enjoyed every one of them. That goes as well for the private driver she arranged. Our driver not only conveyed us to and from the ferry terminal for our trip to Tangier, but also from Seville to Ronda and on to Granada.
She also introduced us to a travel app. It was extremely easy to use, allowed us to have our itinerary and tickets with us at all times, and enabled us to communicate with her and her staff instantly, which we did whenever a question cropped up. A great resource that we hope to have on future journeys.
Finally, the hotels she chose. Overall, their locations, staff, service, and breakfasts were first-rate. As an example, we never had any trouble getting ice every night for sore knees following our day’s explorations. On the other hand, we feel we should note that one hotel in Granada had a subpar breakfast and that the front-desk staff at one hotel in Seville did not stand out. Lastly, although she had nothing to do with it, she and her clients should know that the taxi service in Seville was tenuous as a general matter when it came to our time-sensitive transportation needs. We did not miss any entry time or event, but the hotel confirmed that the norm in that city is to call for a ride with no certainty of getting picked up on a timely basis.
But we cannot end with that. Our experiences in Spain were exceptional and very meaningful thanks to her. Whenever the subject comes up with our friends, we will be sure to recommend her and Zicasso for a wonderful trip.

Zicasso's travel specialist was wonderful to work with! She was very responsive to my requests and was flexible as we went back and forth to tailor something that was just right for my family. She was also available over text once we arrived in Italy to help us with any snags or questions that came up. The trip itself was lovely. All the tours and accommodations were perfect for what we wanted.

The trip was well planned and met our expectations and needs. We were very pleased with the arrangements made by Zicasso's travel company.

The trip was great — six cities in 15 days. Zicasso’s travel specialist was wonderful. She tried hard to adhere to our budget wishes when planning the trip and was there if we needed her while traveling. The excursions we booked were good as well. Hotels chosen were also well done. Overall, if traveling in this region again, we will work with them.

Our trip was fabulous. Zicasso's travel specialist was easy and friendly to work with, and he made sure that all of the details were exactly as they should be.
The whole trip was enjoyable and so much stress was alleviated by having all of the transportation worked out. We knew where to be picked up and at what time, and every time we arrived somewhere, a driver was waiting for us. The tours and excursions were wonderful experiences. The hotel rooms were spacious and perfect for our family (including three teenagers!).
So much planning went into this trip and our travel specialist added so much value. We never could have planned this trip on our own! He stayed in contact through the trip to be sure that everything was going smoothly, which was very reassuring and appreciated. Wonderful experience. I would give more than five stars!

Zicasso's travel specialist was great to work with in designing our trip. She took the time to understand what was important to us. We went through a number of iterations and she always had wonderful ideas and suggestions, allowing us to design our dream vacation. Another team member was also awesome to work with, making sure everything was executed as planned.
When I developed some issues with my hip a month before our travel, she worked with the hotels, drivers, and tour guides to assist with my limited abilities. The communication was always very responsive. There were no travel issues. Everything happened as planned.

We had a great time. The first hotel was amazing. The second hotel was good, but it was hard to live up to the first. The two boat tours were fantastic and definitely a better option than driving tours. There were no glitches with the drivers or transfers. We received lots of information about the areas before our trip from Zicasso's travel specialist.

Fantastic planning and fantastic execution by Zicasso's travel company. Everything we experienced exceeded our expectations!!!!