Europe Travel Agents & Reviews

Positives:- Experiences were more than we had hoped for- Transfers/drivers were always on time and very helpful- Tour guides were very experienced, communicated very well, and provided unique insights for each site- Hotel accommodations were wonderful and centrally located for us to explore on our own- When Royal Palace was closed due to an event, it was proposed to do all of the activities on the next day (day before departure). We weren't comfortable with that so instead, we kept the original time for the tour and viewed the Prado museum instead. Flexibility allowed us to learn and see new things without cramming everything in the last day.- Liked that were were based in a single location for a couple of days before moving to a new hotelOpportunities for improvement:- Agenda communication - During Douro Valley trip (absolutely beautiful), by the time we got there and took the winery tour, we were late to lunch. Lunch went long (very slow service) which then prevented us from taking the river cruise because the driver told us we needed to leave by 5 PM. Either poor planning or slow service. Disappointed we missed this cruise but the winery/wine was excellent. Lunch was probably the worst lunch we had on the whole trip.- Small point but in the paperwork, we were told we would be notified 24 hours in advance of who the driver was, etc. and this usually took place 12 hours before. Just say 12 hours and don't set up the expectation for 24 hours. 

Jack, the Kellers, and I want to thank you for putting together such a wonderful itinerary. After the initial bump in actually getting a flight to Dubrovnik, we thoroughly enjoyed every single day and every hotel – each was beautiful and unique. Everything ran like clockwork once we arrived in Dubrovnik – hotels expected us, the rental car pickups and returns were smooth, and the transfers were on time. Our travel company, and specifically Andrea, made sure that we had a memorable trip.

The travel company and planner are the very best!  Our travel planner put an 8 day trip together for my daughter and me to celebrate her college graduation (2 years ago).  Jillian, my daughter is a ‘foodie’ and the planner went above and beyond to make sure we experienced all the wonderful food that Greece has to offer.  We stayed at a fabulous resort on Tinos for the first 5 days.  It was beautiful, and has a Michelin star restaurant.  We went on a food and wine tour in Tinos town with our guide, and loved her, her knowledge and the food.  We ate at many wonderful restaurants on Tinos.  We then went to Athens for the next 3 days, and did the same there.  We had a private guide for the Acropolis and another food tour.  Again, she was PERFECT.  Having all our pickups,  transfers and most food arranged was such a blessing.  Made being in this beautiful foreign country a joy.I cannot wait to return with my husband, and have the planner and travel company put our trip together.  I highly, highly recommend.

The trip itinerary was excellent considering we had only 3 days to explore and see as much as possible. We enjoyed our excursions and loved seeing how beautiful Switzerland is. Also we really like our hotel and it’s great location in Old Town.

This travel company did an extraordinary job planning, executing, and supporting our trip from the initial phone call all the way through a few weeks after the trip helping us close out some post-trip details.Our entire party was impressed with the quality of care and accommodations, as well as the attention to detail. They also far exceeded expectations on their ingenuity, determination, and commitment to put together a top rate vacation in the midst of one of the largest disruptions the hospitality industry has ever seen. However, I personally found this company's best skill was understanding the personalities and small details that matter for everyone on our trip, and building personalized experiences that left each of us enthralled at one point or another in the journey.We had a few minor hiccups as you would on any trip, and Anne Marie and Simon were available 24/7 to find quick resolutions and allow us to focus on enjoying each day and each outing. We are already considering another trip with them!

What a fantastic trip to Portugal! Working with Filomena at our travel agency was such a pleasure. She put together an itinerary that was better and more comprehensive than we could have imagined. We were able to see so much of the country without feeling rushed. The highlight of the trip was having dinner with a family in the Alentejo area. They were perfect hosts and are now lifelong friends. Just seeing how they live, interacting with several of their children (16, 13, 12), having vibrant conversation and incredible Portuguese food let us experience the “real” Portugal.  Our trip was made of experiences. We enjoyed: the different food tours; visiting a cork farm, a winery and the antiquity of Portugal; seeing rugs made, dolls, pottery and tiles painted. Our excellent guides found us so many special places that are not normal “tourist” stops and introduced us to local foods and pastries. The pastry in Monsaraz, the cataplana in Tavira, the bifana in Porto and the suckling pig in Mealhada were all treats our guides introduced us to.I posted pictures every day on FaceBook and the response was amazing. People who have been to Portugal couldn’t believe how many things we saw and experiences we had. Those who have not even considered Portugal have now put it at the top of their list.Thank you, Filomena, and your whole company for making our trip to Portugal a memorable experience.

Tomaz and Mojca were excellent to work with!! We had initially put our trust in another travel company, and when they were slow to respond with an itinerary, we immediately reached out to this travel company. Three weeks to plan a 17-night honeymoon trip to Paris - Switzerland - Italy was not a small feat, yet Tomaz immediately set up a time to speak with us. Within 24 hours, we had received an itinerary online and was able to give him commentary and changes. A quick back-and-forths of edits and emails later, they were able to get all hotels and transportations booked within a week! They have access to a great database of hotels and activities and it's extremely easy to review and comment on their online itinerary on your web browser. During our travels, they were quick to respond via WhatsApp and notified us of different alternatives or announcements. On our birthday, they even had a little welcome surprise at our hotel. They absolutely made our trip seamless and memorable and were beyond pleased with the hotel choices + route that they recommended!A piece of advice: For travelers who are not into touristy sites and main destinations, do not fear and make that preference known to this travel agency. Do a bit of your own research or talk to friends and ask for the unique experiences that you want to make your trip your own. Work with them and listen to their recommendations on how to make an effective but efficient journey and let them book it all. (For example, we told them we were interested in local events like festivals, and they recommended a music festival in Paris that we would not have found by ourselves!)By doing this, our travel agency cut down our travel planning stress from the usual 100% to ~10%. Worth it!

We originally booked our trip a year before the pandemic, so it took us 3+ years to take the full journey. Throughout the process, Eleonora and her colleagues at this travel company were absolutely fabulous. They worked with us to set up an amazing trip, then re-planned everything and arranged it all for us with some changes after the pandemic subsided enough for us to travel again.During our travels, we got amazing service. Any time we needed anything, we sent a text message and got immediate replies. They recommended and booked restaurants, helped us arrange other things, and were available for our every need. The entire trip went smoothly: drivers were outstanding, tour guides were amazing, and the planning was impeccable. We would definitely use this travel agency again, and will refer our friends and family as well. Our trip to Italy was amazing, and we are grateful for the support and guidance we got along the way.If you’re going to Italy, use this travel company!