Our Europe Travel Specialists

I will discuss the experience in phases. The experience itself was overall a five, but only due to the service provided once there.
Booking and presale: Communication was great. I worked with Kjartan directly and he provided lots of information. Pricing came quickly and there were reminders to book due to things selling out.
Once booked, communication slowed to a crawl. We did not get a complete itinerary until a day before we left. Part of this delay was because we were waiting on a cancellation to book our final hotel, but it was stressful. I was told, "Don't worry, I have it taken care of", which held zero weight when I hadn't met the person in person. I asked direct questions that were not answered directly for days to a week. I feared making the final payment, feeling like we may have been scammed with our down payment. The only thing that made me feel secure was that it was through Zicasso and they would back their agents/tours. I was given the WhatsApp of our tour guide and information about what happens at pick-up only after I asked for it. Ahhhh!
Arrival: In a complete turn of events, the rest of the trip was bliss. Our guide and Kjartan showed us all the majestic beauty of Iceland. They accommodated every request and suggested things when we were noncommittal. Our guide became a part of our family on the trip. We sang songs, went out to dinner, and took endless photos and videos together. She could not have been more kind, welcoming, and gracious. Our three-year-old son fell madly in love with her and she and him created a special bond. Our tour could not have been better, with times being booked and times of rest. We always felt like our guide would take care of us. I could not be more thankful for her.
Overall: I would highly recommend this travel company to friends/family, but push for what you need prior to the visit.

Zicasso's travel company did an excellent job planning my trip to Scotland and Ireland with my college friend. I chatted with our travel specialist about what we would like to do and our interests, and she customized a trip for us. We did not want to be part of a tour group of 20+ people. We preferred a more personalized experience.
The hotels were immaculate, with a great variety at breakfast and attentive staff. The tours and excursions were amazing, with extremely personable and knowledgeable guides. There was a great balance of tours, excursions, and free time to explore. All the details were compiled in a binder, with additional information to help us along the way. The attention to detail made our experience so much better.

It was an unforgettable trip! Everything was taken care of by Zicasso's travel company and instructions for transfers were clear.

Zicasso’s travel company did an amazing job planning the perfect itinerary for us. They took the time and really listened to what we wanted, and made suggestions to make it even better. The guides and drivers they hired for us were the best!

Our trip was fabulous. Zicasso's travel specialist was easy and friendly to work with, and he made sure that all of the details were exactly as they should be.
The whole trip was enjoyable and so much stress was alleviated by having all of the transportation worked out. We knew where to be picked up and at what time, and every time we arrived somewhere, a driver was waiting for us. The tours and excursions were wonderful experiences. The hotel rooms were spacious and perfect for our family (including three teenagers!).
So much planning went into this trip and our travel specialist added so much value. We never could have planned this trip on our own! He stayed in contact through the trip to be sure that everything was going smoothly, which was very reassuring and appreciated. Wonderful experience. I would give more than five stars!

Croatia was my bucket-list trip. Zicasso’s travel specialist listened to all of the things that I wanted to do in Croatia and she exceeded my expectations.

I booked this trip for my mom's 70th birthday last year and, almost a year later, we are still missing Italy! Zicasso’s travel specialist and the team were amazing and really got us booked with all the things we wanted to see and do! She is a great communicator and answered all our questions, and made us feel so comfortable with the process and trip, and we felt well-prepared!

Loved the experiences, as well as the flexibility to explore on our own. So much of what we got to do wouldn't have been part of the trip without Zicasso’s travel specialist and the team.