Iceland Travel Agents & Reviews

Zicasso and our agent listened to our requests and arranged exactly the type of trip and excursions that met and exceeded our expectations.

Zicasso's tour agency did an outstanding job of listening upfront to what we had in mind, asking key questions, and providing excellent input. He nailed the trip from the beginning, with only a couple of added activities requested.

The proof, of course, was the execution and the satisfaction of the group members. In our group were grandparents and two middle-aged families with four teens, ages 10 to 18. Everyone loved it! This travel agency provided an excellent and knowledgeable guide who diligently made sure everything was done to expectations.

The trip coordinator followed up during the week several times to make sure all was well.

The bottom line is that we had a great trip covering a lot of Icelandic highlights over our 10 days. The accommodations were perfect and as requested, and the food and restaurant recommendations were wonderful. We couldn’t have been more pleased with this company.

Overall, the trip was great. Zicasso's travel specialist was easy to work with and very accommodating, and was very accessible while we were on the trip, making a slight switch to the itinerary.

There was one small scheduling glitch along the way, but it didn't detract from our trip.

The accommodations were first rate and the tours that were prearranged were excellent.

This is the third time we've scheduled a trip with Zicasso and we have been very please each time.

I will discuss the experience in phases. The experience itself was overall a five, but only due to the service provided once there.

Booking and presale: Communication was great. I worked with Kjartan directly and he provided lots of information. Pricing came quickly and there were reminders to book due to things selling out.

Once booked, communication slowed to a crawl. We did not get a complete itinerary until a day before we left. Part of this delay was because we were waiting on a cancellation to book our final hotel, but it was stressful. I was told, "Don't worry, I have it taken care of", which held zero weight when I hadn't met the person in person. I asked direct questions that were not answered directly for days to a week. I feared making the final payment, feeling like we may have been scammed with our down payment. The only thing that made me feel secure was that it was through Zicasso and they would back their agents/tours. I was given the WhatsApp of our tour guide and information about what happens at pick-up only after I asked for it. Ahhhh!

Arrival: In a complete turn of events, the rest of the trip was bliss. Our guide and Kjartan showed us all the majestic beauty of Iceland. They accommodated every request and suggested things when we were noncommittal. Our guide became a part of our family on the trip. We sang songs, went out to dinner, and took endless photos and videos together. She could not have been more kind, welcoming, and gracious. Our three-year-old son fell madly in love with her and she and him created a special bond. Our tour could not have been better, with times being booked and times of rest. We always felt like our guide would take care of us. I could not be more thankful for her.

Overall: I would highly recommend this travel company to friends/family, but push for what you need prior to the visit.

This was the first time I'd used a travel agency and it was money well spent! There is so much to do in Iceland and I felt overwhelmed when trying to plan myself.

Providing the agency with our budget and being able to not stress about planning was amazing! Our week-long trip was perfectly smooth and we were able to see and do so much!

The last day of the trip was my favorite, when we did an extreme lava cave tour (totally wouldn’t have picked this on my own) and saw the Northern Lights in all their glory from a yacht!

We would definitely recommend Zicasso’s agency and when I plan my next trip, I will see if they can assist me again.

We had a great experience with Zicasso’s travel agency in organizing the trip to Iceland. Our agent even helped us book a last-minute helicopter ride over the volcano that was erupting. It was an absolutely amazing and unique experience. I also appreciated wise advice during planning when I wanted to do activities not appropriate for summer weather (which I did not realize).

All aspects of the trip were seamless. Everyone and every activity was on time and fun. The travel app was great, having all the details of the itinerary, as well as guidance on clothing, restaurants, etc. We highly recommend our travel company to anyone looking to visit Iceland.