Silhouette of a man standing in front of Kirkjufoss and Kirkjufell mountain, Iceland
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Iceland Travel Agents & Reviews

Ratings of Zicasso's Service
<p>At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.</p><p>Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.</p><p>Each Iceland travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.</p>

At Zicasso, we excel at helping you get your vacation planned. Not just any...

Zicasso connects you to top travel agencies specializing in Iceland

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Iceland travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Jayde in Norway

Jayde's Travel Agency

4.8

 Based on 87 reviews

See Jayde's profile

Destinations:

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Denmark
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Finland
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Iceland
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Norway
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Sweden

Verified Review

Brad S.
Submitted on 9.2.2023

Comments 1) I really appreciate how fast you guys responded to issues that came up and they were corrected quite quickly 2) All of the guides that we had were excellent and really knowledgeable, especially the climbing guides. 3) The areas that we visited were quite good and enjoyed the food in almost every place we went too.Some Negatives 1) I had asked some very specific questions in regards to gear prior to leaving the states. Had I listened to your colleagues and not brought equipment I'm not sure that we would have been able to do some of the things that were scheduled. I know that the mountaineering boots were the main one and to your defense yes you can use crampons with hiking boots but its quite uncomfortable and one of the guest that did use them did struggle a bit with the hike. Also when were doing the glacier hike in Valldal our guide did not have mountaineering boots so had we not brought our own that hike would have not happened either. He indicated to us that their service does not provide those and that our travel company was informed of that.I realize that a lot of people don't understand the difference between hiking boots, mountaineering boots, and how crampons adapt to those but that is an important factor when it comes to mountaineering. So all in all my comments with this are I would recommend understanding the gear list prior to providing that to your guest. I also did ask to see if our travel agency asked about the gear list prior to these hikes and it was my understanding that this did not happen which is quite disappointing for the total cost I spent on this trip. They informed me when I showed them that this was a standard list that you guys use which was quite evident when I compared the gear list that they provide on the Svalbard cabin hike.2) In regards to Svalbard I had requested stopping at Pyramiden either on the way to or back from the cabin. When we spoke via email that was a big part of going to the cabin and the glacer as well as part of the cost which was my understanding as to why you selected it. Also with that said when you look at your itinerary it says at the bottom that we would visit Pyramiden. This did not happen and when I asked the guides about it they indicated that it was not part of the tour. Could you please explain this to me and why this did not happen and what recourse I have? 

Travel agent Andres in Iceland

Andrés' Travel Agency

4.9

 Based on 118 reviews

See Andrés's profile

Destinations:

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Iceland

Verified Review

Alyssa Z.
Submitted on 8.16.2023

Iceland was spectacular and our tour guide and tour group (Andres from the travel agency) was 5-star.Our 14 day trip to Iceland was a complete success thanks to the knowledge and hard work of both the agency and our incredible guide.  Every step of the trip was well planned!  The suggested itineraries were sensational and we (family of five) felt that the trip was customized for us and allowed us to get an amazing feel of the country and its people. Even when there were challenges (daughter getting hurt on a snow mobile and bilzzard like conditions making driving difficult and cancelling our hotel stay), due to the hard work and creativity of our guide and Andres, all worked out great. I would highly recommend them for anyone planning a trip to Iceland and they are a true 5-star experience.

Travel agent Jonathan in Iceland

Jonathan's Travel Agency

4.9

 Based on 54 reviews

See Jonathan's profile

Destinations:

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Iceland

Verified Review

Michelle B.
Submitted on 9.17.2023

My sister and I decided to do a last minute trip to Iceland at the end of August. Omar was great in scheduling all the excursions we wanted to do while we were there. This was our first international self drive trip that we have done.  The itinerary was helpful to get us to each location everyday. Omar checked in to see how we were doing during the trip. When we changed an excursion he was helpful to get us something different to do. I would recommend Omar and the travel agency. We had a trip of a lifetime. 

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Travel agent Preeti in Iceland

Preeti's Travel Agency

5.0

 Based on 6 reviews

See Preeti's profile

Destinations:

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Greenland
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Iceland

Verified Review

Kevin G.
Submitted on 8.14.2023

We were thrilled with our trip plan, and Lisbet was responsive, friendly, and accommodating whenever we had questions. We also loved that we could experience some of the more touristy spots while going off the beaten path for a more authentic Icelandic feel. We will reach out in the future when we plan to return to Iceland, as you all made the trip seamless from a hike to an excursion - everything was in order and timed accordingly. Cheers to more adventures to come! Thank you!

Travel agent Arnar in Iceland

Arnar's Travel Agency

4.9

 Based on 63 reviews

See Arnar's profile

Destinations:

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Iceland

Verified Review

Lesley K.
Submitted on 7.20.2023

We just finished our trip to Iceland . From the very beginning phases , Adi from the travel agency was attentive to my ideas for our itinerary  while adding valuable insight into additional activities that would help to make for memorable experience.We experienced it all. Snorkeling the fissure ( with the best company, we didn’t wear dry suits and were in the water the longest. (I was hesitant but I didn’t  need to be ), walking the glacier, ATV riding ( some of the most beautiful areas) horseback riding, descending into a dormant volcano and so much more. Small hikes, warm baths and film sets rounded the trip off. I would be remiss if , I didn't add that we had a great guide. He made sure everything ran smoothly. When the weather caused whale watching to be cancelled, he immediately went into a plan B mode. He was easy going and made sure we were where we needed to be, when we needed to be. He was friendly and answered all our questions. When our son was stuck in Iceland after our trip ended , he reached out to them to see if he could help. As a side note , we were promptly refunded for the whale watching which was cancelled. This is a top notch company. I will use them again when we come back for the Northern lights. I would highly recommend them . 

Travel agent Bernhard in Greece

Bernhard's Travel Agency

4.8

 Based on 91 reviews

See Bernhard's profile

Destinations:

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Armenia
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Austria
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Azerbaijan
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Czech Republic
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Finland
10  More

Verified Review

Maynard T.
Submitted on 7.22.2023

We've used many travel consultants/agents.  Bernard and Lana helped us put together our most recent trip, three+ weeks in Europe with our granddaughter.  They're among the best with whom we've worked.  They were responsive to our stated wishes, had good ideas, and accepted and implemented our numerous changes before and during the trip.  Most important, the logistics they arranged worked--their were no missed connections, no local guides or driver no-shows.  The local guides the Steiners arranged were top drawer, with excellent English and congenial personalities.  We'd definitely use the Steiners again.

Travel agent Kjartan in Iceland

Kjartan's Travel Agency

4.7

 Based on 34 reviews

See Kjartan's profile

Destinations:

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Iceland

Verified Review

Jennifer H.
Submitted on 8.11.2023

I will discuss the experience in phases. The experience, itself, was an overall 5 but only due to the service provided once there.Booking and presale - communication was great. Worked with Kjartan directly - lots of info, pricing came quickly, etc. reminders to book due to things selling outOnce booked: communication slowed to a crawl. We did not get a complete itinerary until a day before we left. Part of this was because we were waiting on a cancellation  to book our final hotel but it was stressful. I was told "don't worry I have it taken care of" which holds zero weight when I haven't met a person, in person. I asked direct questions that were not answered directly for days to a week. I had fear of making the final payment feeling like we may have gotten scammed with our down payment. The only thing that made me feel secure was that it was thru Zicasso and they would back their agents/tours. I was given the WhatsApp of our tour guide and what happens at pick up only after I asked for it. Ahhhh!!Arrival: In a complete turn of events, the rest of the trip was bliss. Our guide and Kjartan showed us all the majestic beauty of Iceland. They accommodated every request and suggested things when we were noncommittal. Our guide became a part of our family on the trip. We sang songs, went out to dinner, took endless photos and videos together. She could not have been more kind and welcoming and gracious. Our 3 year old son fell madly in love with her and she and him created a special bond. Our tour could not have been better with times of being booked and times of rest. We always felt like our guide would take care of us. I cannot be more thankful for her.Overall: I would highly recommend this travel company to friends/ family with the caveat of trusting that they will handle things but push for what you need prior to visit. 

Travel agent Harpa in Iceland

Harpa's Travel Agency

5.0

 Based on 1 reviews

See Harpa's profile

Destinations:

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Iceland

Verified Review

Jennifer P.
Submitted on 10.25.2022

 I had the pleasure of having Harpa as my travel specialist. This was my very first international trip that I did solo. I was extremely happy with having Harpa's knowledge of Iceland. She designed the perfect trip. I explained to her my interests and things I wanted to do. Harpa was very attentive to all my questions and concerns. I really appreciated Harpa checking in on me while I was there. I couldn't of done this trip without Harpa. 

Featured Reviews

Iceland Mother/Daughter Trip Review: Glacier Hike, Horseback Riding, Puffin Tour, Waterfalls, Volcano Hike, Local Cuisine

RK

Renee K.
Jul 06, 2023
My daughter and I went to Iceland and had the most amazing vacation thanks to Zicasso. Our travel agent Kelly, with the travel agency, made our trip perfectly planned and stress free.

Iceland Trip Review: Glacier Hiking, 1-Week Travel

CM

Cortney M.
Aug 25, 2023
My husband and I decided on a week long trip to Iceland for his Birthday. I picked a few must do activities and book them before getting a little overwhelmed with all the options. I reached out to inquire about a self drive trip of Iceland and Omar responded promptly. He asked me a few questions, and created the perfect itinerary while working in the reservations I had previously made. The days were perfectly planned out, we fit so much in and loved every activity he scheduled. He went above and beyond to make this a perfect trip. I casually mentioned my Husband’s birthday and he send champagne and cake to our room that night. Omar remained in contact and informed us about the erupting volcano and what to expect. If you are looking to go to Iceland, this is your travel agency and Omar is your guy. You will be beyond blown away. 

Iceland Luxury Travel Review: Diamond Beach, Glacier Hike, Local Cuisine, Nature, 1-Week Trip

HB

Heather B.
May 13, 2023
We were thrilled with the service we received from the planning process to the return home.  Andres and his staff were always quick to reply to our questions and our guide was incredibly knowledgable and friendly!  Iceland is an absolute "must see" and I would not hesitate one bit to use Zicasso for your future trip here!  Thank you again for a most memorable trip!Heather B

Iceland Vacation Review: Reykjavik, Golden Circle, 6-Day Trip

KP

Kedar P.
Jul 06, 2023
Lisbet from the travel agency was really helpful in helping plan a 6 day/5 night trip to Iceland. We covered the golden circle, Reykjavik and the South. We had a great time and did not have to worry about anything as the trip was meticulously planned. Recommendations on food and also optional activities like hikes/tours, etc. was provided. Iceland as a country is very beautiful and we definitely look forward to visiting again to explore the areas we are yet to see. And of course, we hope to work with Lisbet to help arrange and customize our trip.Thank you Lisbet. 

Iceland Family Trip Review: Silfra, Snorkeling, Glacier, Hiking, Jeep Tour, 1-Week Vacation

LA

Lisa A.
Jul 03, 2023
We just returned from a family trip to Iceland planned by Jonathan of our travel agency. I cannot say enough about what a positive experience we had from start to finish with Jonathan and his team — from ongoing help in planning the trip, to accommodating our family’s specific needs, to providing us with immediate support while we were in Iceland, Jonathan was amazing and we will 100% use his services again when we return to Iceland someday! There is so much to do and see in Iceland and we knew it would be challenging to figure it out on our own — he planned a perfect trip for us, choosing great accommodations and top-notch tours. He also provided recommendations on where to eat, what to pack and answered pretty much every oddball question we had before and during our adventure! The app the company provides is so cool, making it super easy to follow along the planned itinerary, see where things are on the map and access tickets to excursions. We are incredibly appreciative of Jonathan’s knowledge and support along our journey — he made our trip to Iceland a true “bucket list” adventure worthy of repeating! 

Iceland Travel Review: 4-Day Trip

JP

Jeff P.
Jul 02, 2023
Just returned from our our short trip to Iceland arranged by Jonathan at the travel agency and could not have been more satisfied.   Although we were only in Iceland for 4 days, we feel like we were able to see so much.   We may have been a bit ambitious with our itinerary, but that was our request.   Jonathan kept in close contact and I’m sure would have been very responsive to any needs we had!   We would not hesitate to use his services again and will likely do so when we return to this amazing country!Jeff and Damon 

Iceland Trip Review: Blue Lagoon, Glacier Walk, Food Tour, Boat Ride, Scenery, 8-Day Vacation

GR

Gary R.
May 12, 2023
We had another great experience with Zicasso and the Iceland team. All went flawlessly.

Iceland Travel Review: History, Culture, Nature, Farm, 4-Day Trip

AH

andrea h.
Sep 19, 2023
Jonathan, our travel specialist, was terrific.  He planned exactly the itinerary we were most interested in and the hotels he booked for us were perfect!  When we needed to adjust our return time to the airport, no problem - he was flexible and responsive.  We also chose to do our trip in Iceland with a private driver - best decision ever!!  Not only because of the convenience, but our driver provided rich history and some experiences not part of a normal itinerary due to his familiarity with the countryside and the culture. We got to watch sheep herding, meet Icelandic farming families, and visit a farm where we watched the woman who owned the farm weaving blankets with wool from her own sheep.  The trip was fabulous and one we consider a trip of a lifetime thanks to the support of these two men.

Iceland Vacation Review: 6-Day Trip

RE

Robin E.
Aug 06, 2023
We had a fantastic time in Iceland. Our tour guide was unsurpassed!

Iceland Travel Review: Blue Lagoon, Hot Springs, Snorkeling, Hiking, Kayaking, Glaciers, Waterfalls, Volcano, 8-Day Trip

KG

Kevin G.
Aug 14, 2023
We were thrilled with our trip plan, and Lisbet was responsive, friendly, and accommodating whenever we had questions. We also loved that we could experience some of the more touristy spots while going off the beaten path for a more authentic Icelandic feel. We will reach out in the future when we plan to return to Iceland, as you all made the trip seamless from a hike to an excursion - everything was in order and timed accordingly. Cheers to more adventures to come! Thank you!
Show More Reviews

Iceland Mother/Daughter Trip Review: Glacier Hike, Horseback Riding, Puffin Tour, Waterfalls, Volcano Hike, Local Cuisine

RK

Renee K.
Jul 06, 2023
My daughter and I went to Iceland and had the most amazing vacation thanks to Zicasso. Our travel agent Kelly, with the travel agency, made our trip perfectly planned and stress free.

Iceland Trip Review: Glacier Hiking, 1-Week Travel

CM

Cortney M.
Aug 25, 2023
My husband and I decided on a week long trip to Iceland for his Birthday. I picked a few must do activities and book them before getting a little overwhelmed with all the options. I reached out to inquire about a self drive trip of Iceland and Omar responded promptly. He asked me a few questions, and created the perfect itinerary while working in the reservations I had previously made. The days were perfectly planned out, we fit so much in and loved every activity he scheduled. He went above and beyond to make this a perfect trip. I casually mentioned my Husband’s birthday and he send champagne and cake to our room that night. Omar remained in contact and informed us about the erupting volcano and what to expect. If you are looking to go to Iceland, this is your travel agency and Omar is your guy. You will be beyond blown away. 

Iceland Luxury Travel Review: Diamond Beach, Glacier Hike, Local Cuisine, Nature, 1-Week Trip

HB

Heather B.
May 13, 2023
We were thrilled with the service we received from the planning process to the return home.  Andres and his staff were always quick to reply to our questions and our guide was incredibly knowledgable and friendly!  Iceland is an absolute "must see" and I would not hesitate one bit to use Zicasso for your future trip here!  Thank you again for a most memorable trip!Heather B

Iceland Vacation Review: Reykjavik, Golden Circle, 6-Day Trip

KP

Kedar P.
Jul 06, 2023
Lisbet from the travel agency was really helpful in helping plan a 6 day/5 night trip to Iceland. We covered the golden circle, Reykjavik and the South. We had a great time and did not have to worry about anything as the trip was meticulously planned. Recommendations on food and also optional activities like hikes/tours, etc. was provided. Iceland as a country is very beautiful and we definitely look forward to visiting again to explore the areas we are yet to see. And of course, we hope to work with Lisbet to help arrange and customize our trip.Thank you Lisbet. 

Iceland Family Trip Review: Silfra, Snorkeling, Glacier, Hiking, Jeep Tour, 1-Week Vacation

LA

Lisa A.
Jul 03, 2023
We just returned from a family trip to Iceland planned by Jonathan of our travel agency. I cannot say enough about what a positive experience we had from start to finish with Jonathan and his team — from ongoing help in planning the trip, to accommodating our family’s specific needs, to providing us with immediate support while we were in Iceland, Jonathan was amazing and we will 100% use his services again when we return to Iceland someday! There is so much to do and see in Iceland and we knew it would be challenging to figure it out on our own — he planned a perfect trip for us, choosing great accommodations and top-notch tours. He also provided recommendations on where to eat, what to pack and answered pretty much every oddball question we had before and during our adventure! The app the company provides is so cool, making it super easy to follow along the planned itinerary, see where things are on the map and access tickets to excursions. We are incredibly appreciative of Jonathan’s knowledge and support along our journey — he made our trip to Iceland a true “bucket list” adventure worthy of repeating! 

Iceland Travel Review: 4-Day Trip

JP

Jeff P.
Jul 02, 2023
Just returned from our our short trip to Iceland arranged by Jonathan at the travel agency and could not have been more satisfied.   Although we were only in Iceland for 4 days, we feel like we were able to see so much.   We may have been a bit ambitious with our itinerary, but that was our request.   Jonathan kept in close contact and I’m sure would have been very responsive to any needs we had!   We would not hesitate to use his services again and will likely do so when we return to this amazing country!Jeff and Damon 

Iceland Trip Review: Blue Lagoon, Glacier Walk, Food Tour, Boat Ride, Scenery, 8-Day Vacation

GR

Gary R.
May 12, 2023
We had another great experience with Zicasso and the Iceland team. All went flawlessly.

Iceland Travel Review: History, Culture, Nature, Farm, 4-Day Trip

AH

andrea h.
Sep 19, 2023
Jonathan, our travel specialist, was terrific.  He planned exactly the itinerary we were most interested in and the hotels he booked for us were perfect!  When we needed to adjust our return time to the airport, no problem - he was flexible and responsive.  We also chose to do our trip in Iceland with a private driver - best decision ever!!  Not only because of the convenience, but our driver provided rich history and some experiences not part of a normal itinerary due to his familiarity with the countryside and the culture. We got to watch sheep herding, meet Icelandic farming families, and visit a farm where we watched the woman who owned the farm weaving blankets with wool from her own sheep.  The trip was fabulous and one we consider a trip of a lifetime thanks to the support of these two men.

Iceland Vacation Review: 6-Day Trip

RE

Robin E.
Aug 06, 2023
We had a fantastic time in Iceland. Our tour guide was unsurpassed!

Iceland Travel Review: Blue Lagoon, Hot Springs, Snorkeling, Hiking, Kayaking, Glaciers, Waterfalls, Volcano, 8-Day Trip

KG

Kevin G.
Aug 14, 2023
We were thrilled with our trip plan, and Lisbet was responsive, friendly, and accommodating whenever we had questions. We also loved that we could experience some of the more touristy spots while going off the beaten path for a more authentic Icelandic feel. We will reach out in the future when we plan to return to Iceland, as you all made the trip seamless from a hike to an excursion - everything was in order and timed accordingly. Cheers to more adventures to come! Thank you!
Show More Reviews