Our Iceland Travel Specialists

This was the first time I had ever used a travel agency to book anything and it was amazing. The trip went perfectly and it was so nice not to have to worry about all the details. I can't recommend the experience highly enough!

We loved the troll tour of the Ring Road. Our guide was great. It was very active, with some hilly climbs, which were challenging. Most of the tour hotels were good, but there were limited food choices in some locations, especially for vegetarians.
Our hotel in Reykjavík was fun and we enjoyed the restaurant there. The hotel was a bit noisy at night. We found and recommend a local café across from the Hallgrímskirkja as well.
In Norway, we loved our rooms in Bergen, looking out on the water. Our driver there was very nice. We enjoyed the train to Flåm, but wished we’d had two nights in our hotel in Balestrand, as it was exceptional. Food was included and very nice. We might have enjoyed a day tour with a local guide if we’d had more time. The ferries worked well.
Thank you!

Zicasso's travel designer and the tour operator set up a great schedule. I was actually very surprised by how well the activities were balanced throughout the day. I never ran out of things to do and only had to skip a few locations on one day, most likely my fault for enjoying the places for too long at the beginning of the day. I would highly recommend the tour operator for setting up a great schedule for your visit to Iceland and booking all the necessities (e.g. car, hotel rooms, etc.).
They were also very helpful leading up to the trip to accommodate some last-minute changes and to help answer all of my questions before I arrived. Thank you so much for helping to create some great memories of my time in Iceland!

The trip was amazing—from landing in Iceland to leaving, everything was handled perfectly. Our guide was terrific and showed us some areas we would not have visited without special knowledge.
The hotels were amazing. We especially loved our hotel near Jökulsárlón, where we saw the Northern Lights, a true bucket-list item!
We left Iceland wishing we’d stayed one more day, a sign of a great trip. We even threw a last-minute pivot at Zicasso's travel specialist (wanting to spend our last day back in Reykjavik) and they arranged a change in pick-up to head to the airport. We can’t wait to go back and visit the north of Iceland. Overall, a 10 out of 10!

I will discuss the experience in phases. The experience itself was overall a five, but only due to the service provided once there.
Booking and presale: Communication was great. I worked with Kjartan directly and he provided lots of information. Pricing came quickly and there were reminders to book due to things selling out.
Once booked, communication slowed to a crawl. We did not get a complete itinerary until a day before we left. Part of this delay was because we were waiting on a cancellation to book our final hotel, but it was stressful. I was told, "Don't worry, I have it taken care of", which held zero weight when I hadn't met the person in person. I asked direct questions that were not answered directly for days to a week. I feared making the final payment, feeling like we may have been scammed with our down payment. The only thing that made me feel secure was that it was through Zicasso and they would back their agents/tours. I was given the WhatsApp of our tour guide and information about what happens at pick-up only after I asked for it. Ahhhh!
Arrival: In a complete turn of events, the rest of the trip was bliss. Our guide and Kjartan showed us all the majestic beauty of Iceland. They accommodated every request and suggested things when we were noncommittal. Our guide became a part of our family on the trip. We sang songs, went out to dinner, and took endless photos and videos together. She could not have been more kind, welcoming, and gracious. Our three-year-old son fell madly in love with her and she and him created a special bond. Our tour could not have been better, with times being booked and times of rest. We always felt like our guide would take care of us. I could not be more thankful for her.
Overall: I would highly recommend this travel company to friends/family, but push for what you need prior to the visit.

Our tour was terrific. The activities, sites, and hotels were first-rate. The "pace" of the trip was excellent, not too leisurely, but not hurried. Zicasso’s tour operator was very easy to work with and very responsive. We highly recommend them.

Zicasso's travel expert was fantastic. Everything was planned perfectly. He was quick to respond and was available from beginning to end, making sure everything went as planned.
The tours were wonderful and we couldn't possibly have had a better guide! Our guide went above and beyond to make sure we had the most personalized experience.
We would 10/10 recommend.