Our Iceland Travel Specialists

Zicasso’s travel company did an excellent job in all aspects of the execution of this trip. The plan was great and the continued follow-up during the execution of the trip was exceptional.
The travel company was great to work with and always available if there were any issues.

I will discuss the experience in phases. The experience itself was overall a five, but only due to the service provided once there.
Booking and presale: Communication was great. I worked with Kjartan directly and he provided lots of information. Pricing came quickly and there were reminders to book due to things selling out.
Once booked, communication slowed to a crawl. We did not get a complete itinerary until a day before we left. Part of this delay was because we were waiting on a cancellation to book our final hotel, but it was stressful. I was told, "Don't worry, I have it taken care of", which held zero weight when I hadn't met the person in person. I asked direct questions that were not answered directly for days to a week. I feared making the final payment, feeling like we may have been scammed with our down payment. The only thing that made me feel secure was that it was through Zicasso and they would back their agents/tours. I was given the WhatsApp of our tour guide and information about what happens at pick-up only after I asked for it. Ahhhh!
Arrival: In a complete turn of events, the rest of the trip was bliss. Our guide and Kjartan showed us all the majestic beauty of Iceland. They accommodated every request and suggested things when we were noncommittal. Our guide became a part of our family on the trip. We sang songs, went out to dinner, and took endless photos and videos together. She could not have been more kind, welcoming, and gracious. Our three-year-old son fell madly in love with her and she and him created a special bond. Our tour could not have been better, with times being booked and times of rest. We always felt like our guide would take care of us. I could not be more thankful for her.
Overall: I would highly recommend this travel company to friends/family, but push for what you need prior to the visit.

We found Zicasso’s travel specialist (who developed the itinerary and coordinated things) and our guide represented everything that is hoped for in planning a family trip like this. They were flexible, informative, joyful, knowledgeable, and sensitive to everyone's differing needs. We had a fantastic time and would recommend them highly!

Zicasso’s travel partner was great to work with. They understood what we were looking for and put together a great itinerary.
The hotels were fantastic and our resort in Ivalo, Finland, was fantastic. We would definitely recommend our hotel in Helsinki, our hotel in Tallinn, and our resort in Ivalo, Finland.