Sydney Opera House, Harbour Bridge, and Harbour in evening
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Australia Travel Agents & Reviews

Ratings of Zicasso's Service

We are passionate about crafting extraordinary custom tours. That's why we match discerning travelers to the top Australia travel agents who excel at planning dream trips down under.

Our meticulous matching process begins by understanding your travel priorities for Australia. We then connect you with travel agencies in Australia who design custom itineraries around the experiences you value most.

With local know-how, our Australia travel agencies provide access to secluded beaches, private wildlife encounters, and once-in-a-lifetime experiences. Let us match you with an Australia specialist to plan your adventure.

Discover our Australia travel agents, the top 10% of local specialists

We are passionate about crafting extraordinary custom tours. That's why we match discerning travelers to the top Australia travel agents who excel at planning dream trips down under.

Our meticulous matching process begins by understanding your travel priorities for Australia. We then connect you with travel agencies in Australia who design custom itineraries around the experiences you value most.

With local know-how, our Australia travel agencies provide access to secluded beaches, private wildlife encounters, and once-in-a-lifetime experiences. Let us match you with an Australia specialist to plan your adventure.

Life-Enriching Travel

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    Trips curated by the world’s top destination experts

  2. 2.

    Concierge-level service leading up to and during your trip

  3. 3.

    Unique, exclusive experiences and insider access

Ratings of Zicasso's Service
Travel agent Rick in Australia

Rick's Travel Agency

See Rick's profile

Destinations:

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Australia
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Clipperton Island
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Cook Islands
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Fiji
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New Zealand

Agency Description

The South Pacific is our company’s passion, and nothing gives us more pleasure than helping travelers plan custom trips. With over 30 years of travel industry experience, we have designed personalized trips to some of the most romantic destinations in French Polynesia and developed relationships with top accommodations and guides. We will help you find the adventure and romance you desire when visiting the South Pacific as we design your perfect trip around your preferences, interests, and dreams.
Travel agent Danielle in New Zealand

Danielle 's Travel Agency

4.9

 Based on 17 reviews

See Danielle 's profile

Destinations:

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Australia
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New Zealand

Verified Review

Ellin A.
Submitted on 7.25.2025

I would use our travel company again in a minute! Zicasso's travel consultant really “got me” and designed the perfect trip for us.

The highlights especially included picking perfect places for us to stay (close to most everything we were doing and in the heart of the cities). The tours, both private and small group, gave us not only what we asked for, but even more that we didn’t know existed.

The itinerary was as detailed as it could possibly be, describing the day, what to bring, names and phone numbers to call if there were issues, and who we needed to call to confirm future tour dates.

One of our highlights was the penguin experience. Our guide was great and our trip planner got us “plus” tickets, which I would definitely recommend. Finally, she provided us with the necessary info and guides (where necessary) for our amazing hikes.

Travel agent Malcolm

Malcolm's Travel Agency

4.8

 Based on 28 reviews

See Malcolm's profile

Destinations:

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Australia
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Ireland
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Japan
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Kenya
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New Zealand
2  More

Verified Review

Rica T.
Submitted on 6.27.2025

As a family of four with a deep passion for travel, visiting Japan had been on our bucket list for years, and this year, we indulged ourselves with a Zicasso trip. It was nothing short of magical!

From the very start, the planning process was thoughtful and personalized, and the detailed preparation we received before our departure made us feel confident and excited.

Once we arrived, every part of the trip felt curated with care to our needs and family interests, with our personal highlight the origami experience our son had been dreaming about!

From biking through the vibrant streets of Tokyo to soaking in the beauty of the bamboo forest in Arashiyama to walking through the living history of Kyoto or admiring the Osaka Castle, every day of the trip was unique!

A special thank you to the Zicasso travel company's entire team, who were always just a message away. When we had to adjust cities and accommodations due to our flight schedule mid-trip, our travel specialist stepped in with calm and expert support, turning what could have been a stressful situation into a smooth transition. We truly felt cared for every step of the way.

Whether it was indulging in sushi at nearly every turn, embracing our inner geeks at Nintendo World (not even the rain could stop us!), or simply being present in the magic that is Japan, this Zicasso trip was unforgettable!

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Travel agent David in Australia

David's Travel Agency

4.8

 Based on 172 reviews

See David's profile

Destinations:

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Australia
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New Zealand

Verified Review

Sandy S.
Submitted on 5.13.2025

Our trip was awesome! Throughout the planning process, Zicasso's agent and her company offered itinerary suggestions to help craft and personalize our trip, listened carefully as needs and concerns arose, and tweaked accordingly. She was endlessly patient and flexible. The result was a trip with flawless logistics, the perfect combo of guided tours and personal time, and hotel rooms that perfectly met our specs in terms of space and price. Highly, enthusiastically recommended!

Travel agent Rossean in Australia office

Roseann's Travel Agency

4.9

 Based on 245 reviews

See Roseann's profile

Destinations:

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Antarctica
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Australia
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Clipperton Island
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Cook Islands
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Fiji
2  More

Verified Review

Jodi R.
Submitted on 6.2.2025

The process was straightforward and Zicasso's trip planner was very easy to work with. She came up with an itinerary that we were able to tweak and work with to fit our timeline and expectations.

Travel agent Steven in New Zealand office

Steven's Travel Agency

4.9

 Based on 156 reviews

See Steven's profile

Destinations:

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Australia
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New Zealand

Verified Review

Vicky S.
Submitted on 1.14.2025

We loved our trip! Zicasso's travel agency planned the most perfect trip for our family of four. They listened to my needs and wants, and created a perfect itinerary. We had some unexpected changes to our itinerary while traveling. Both agents were readily accessible and available, and made changes on the spot. The local tour companies we were connected with were excellent and first-class all the way. We were given extra recommendations for restaurants and activities when we had a day off from touring. Everything was perfect and I cannot thank them enough.

Travel agent Dick in Australia office

Dick's Travel Agency

4.9

 Based on 294 reviews

See Dick's profile

Destinations:

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Australia

Verified Review

Paul R.
Submitted on 4.14.2025

Our trip included three couples from Massachusetts. We worked with Zicasso's travel agency to customize a trip to Australia. In general, the trip was excellent. Most of the travel logistics were perfect. All transfers were on time. All of the guides were on time, passionate about Australia, and were very good to excellent. All the hotels were also very good to excellent. The travel app was very helpful for keeping us updated on trip logistics. Most logistics worked out well. Most of the tours arranged were excellent. The fly nets the agency provided were a godsend in Uluru. Seeing Australia's unique wildlife, snorkeling in the Great Barrier Reef, going to a footy game, walking around cities, meeting indigenous guides, and simply being in Australia is an experience we will never forget. The Great Ocean Road excursion in Melbourne was beautiful, but eight hours in a tour bus was very long. The geographic size of Australia is something visitors have to deal with.

I would have rated the trip five stars except for the following minor issues. We arranged travel between the US and Australia ourselves (not using the agency), which, in hindsight, was a mistake. Therefore, most of the travel headaches we experienced are not included in this review. The one miss they should have caught was informing us that a New Zealand ETA is needed for transiting through Auckland, New Zealand (even though we did not clear New Zealand customs). We were able to apply and get the ETA at the Houston airport just before boarding the plane, but the stress could easily have been avoided had we realized we needed this document before the trip began.

The instructions for where to meet for the backstage tour of the Sydney Opera House were a little off. We were told to meet the tour at 6.45am, downstairs by the information booth. This turned out to be the meeting place for the outside tour. By 6.55am, fighting jetlag and the early hour, we figured the meeting place for the backstage tour was upstairs and, luckily, we made it in time for our 7am tour, which was excellent.

The selection of wineries we visited in Adelaide wasn't ideal. Several did not ship their products to the US, which meant, for practical reasons, we could only purchase a bottle or two. Ideally, we should only visit wineries that ship wine to the States.

Communicating with the agency during the trip was more challenging than we expected. For some reason, we didn't always get their emails or text messages. It wasn't clear how often they checked up on us during our journey. Last year, we arranged a similar trip to Greece and the company we worked with provided us with a mobile phone for the duration of the trip to facilitate communications. They regularly called us to see how the trip was going. In our opinion, this capability and handholding would improve the service this agency provides.

Travel Agent Kate in New Zealand

Kate's Travel Agency

4.9

 Based on 119 reviews

See Kate's profile

Destinations:

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Australia
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Clipperton Island
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Cook Islands
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Fiji
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New Zealand
2  More

Verified Review

Kevin F.
Submitted on 4.17.2025

Thanks to the amazing, perfectly planned Australia and New Zealand vacation itinerary provided by Zicasso's travel agency, and specifically the travel agent and her wonderful colleagues, this was the perfect vacation. We were well taken care of and flights were planned within the countries, with someone always greeting us at the next stop to move us through to our next adventure.  

We were always busy and saw the most wonderful things... a sunset dinner cruise on Sydney harbor, the march of the penguins at Phillip Island (she arranged for us to have a front-row seat!), snorkeling the Great Barrier Reef, and touring the rainforest with an Aboriginal guide was very interesting! She arranged for many tours and activities, like a jet boat ride up the Dart River, a helicopter ride onto a glacier, and a TranzAlpine train ride in New Zealand. We also had a first-time-ever encounter with a pod of orca while on a boat tour in New Zealand. The whole trip was an unforgettable experience!

We wished we had taken the travel agent's advice and stayed longer. There was so much to see. We packed a lot into our four short weeks thanks to them. We highly recommend using them to plan your Australia and New Zealand itinerary.

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