Kate's Travel Agency
Based on 91 reviews
Destinations:
Verified Review
Zicasso's travel partner put together an extraordinary travel experience for us. Australia and New Zealand met and, in some instances, exceeded our expectations. In planning this trip, we requested certain experiences and they came through with those that were accomplishable within our time available and resources. This was truly a trip of a lifetime.
Dick's Travel Agency
Based on 252 reviews
Destinations:
Verified Review
We had the pleasure of working with our Zicasso travel agent to plan a dream vacation to Australia. We started with Zicasso Luxury Travel and they paired us with her. With her guidance, we created a journey that included visits to Cairns, Melbourne, and Sydney. We traveled in March 2024. She secured all of our hotel reservations for each location, tours at every location, transportation by private transport or domestic flights, and restaurant recommendations and reservations.
We booked our own flights to Australia and unfortunately, our inbound flight was canceled, along with two outbound flights on different airlines. As a result of the trip interruptions, our agent was key in helping change existing accommodations or transport. Through every interruption, she was available to help me make changes as needed. I so appreciated her help as we navigated through that process, which had nothing to do with her or the flights she had booked for us.
This was a five-star vacation and I had a five-star experience working with her on all aspects of our vacation. Her suggestions were perfect. She took the time to clarify how we like to travel so the suggestions matched our taste. She also secured our tickets to the Australian Grand Prix, which was an experience in itself.
This was a trip we will never forget, and we are so grateful to Zicasso and our agent for making it truly a luxury travel experience. We will definitely use them both again.
David's Travel Agency
Based on 144 reviews
Destinations:
Verified Review
This trip was a once-in-a-lifetime experience that left us speechless! The grandeur of the cities and breathtaking nature were truly spectacular. Being gone 26 days takes its toll on a person, but the Zicasso travel company took care of everything! The vendors were always on time, with no delays, constant communication, and availability if needed. We received 100% professional service at every turn.
Roseann's Travel Agency
Based on 242 reviews
Destinations:
Verified Review
Our Zicasso travel specialist provided us with an itinerary that exceeded all of our expectations. Her knowledge, recommendations, professional attitude, and succinct communications created an adventure that enabled us to enjoy a trip of a lifetime free from worry, stress, or disappointment. Every accommodation, excursion, travel transfer, and gracious attendant was absolutely faultless and beyond compare.
Additionally, our travel company, according to the research we did prior to contracting with them, saved us money! We are grateful to our travel specialist for her keen attention and kindness. We highly recommend this company.
Danielle 's Travel Agency
Based on 4 reviews
Destinations:
Verified Review
Zicasso’s travel company was responsive, easy to work with, and created a fantastic itinerary for me and my extended family. When things did not go as expected, they responded quickly and adjusted things as needed. I would highly recommend them.
Rick's Travel Agency
Based on 169 reviews
Destinations:
Verified Review
Our Zicasso travel agent and his company mapped out a great trip to New Zealand and Australia for us. Frankly, it exceeded our high expectations. We told our agent when we wanted to go, what we wanted to see and do, and how much we had budgeted. He got it all done – flights, hotels, ground transportation, and activities – and for less than our budget.
We had only one hiccup on the trip itself, involving a flight mix-up, and that was resolved quickly. Everything else, and it was a four-week trip, went off without a hitch. The accommodations were an eclectic mix of boutique hotels, resort stays, and downtown hotels, but all were four- or five-star. The activities ranged from train rides to cruises to wine-tasting tours to visits to world heritage sites. In short, the trip of a lifetime.
Steven's Travel Agency
Based on 152 reviews
Destinations:
Verified Review
Zicasso’s travel agency did an outstanding job organizing our four-week adventure trip. Our agent provided us with helpful information and listened well. We felt she truly “got us” and came up with an itinerary that was a good fit for our personalities, physical activity levels, interests, and priorities.
The trip was terrific. It is impossible to single out a favorite experience because there were so many highlights.
We had a good balance between experiencing nature in beautiful places, as well as art and culture. There were several opportunities to get up close and personal with wildlife that is exotic to us North Americans, both in the wild and at wildlife refuges.
We enjoyed many boat rides, including, but not limited to, a sailboat cruise around Sydney Harbour, a boat ride along the rugged coast of Bruny Island in Tasmania, and a ride in the ferry to and from the MONA (Museum of Old and New Art) in Hobart.
The agency booked us in comfortable, good lodgings in good locations, mostly hotels, but notably a bed and breakfast on a family farm on Kangaroo Island, where the owner provided dinner and breakfast, and could have been a five-star chef.
Any enterprise that lasts for four weeks is bound to have a few glitches. None of the few we experienced were the fault of our travel agency and they were all relatively minor. Most importantly, whenever the agency became aware of an issue, they were always attentive and helpful, and managed to resolve the matter in real time and to our satisfaction.
Sharon's Travel Agency
Based on 790 reviews
Destinations:
Verified Review
We just returned from a fantastic trip to New Zealand and Australia planned for us by Zicasso’s travel agent. From the very beginning, she did a great job turning our general ideas and interests into a fun and full travel plan that flowed very well.
As we fine-tuned the plan, our agent was quick to offer options on activities, accommodations, and flight schedules so we could tailor our final choices to get the most out of our trip. She had excellent foresight in timing our sequence of destinations to take advantage of the most direct flights.
In the days leading up to our departure, our agent was very accessible and efficient in answering any questions that arose. We would highly recommend her to anyone looking to plan a trip to New Zealand and/or Australia.
Show more agents