Australia Travel Agents & Reviews

Overall, David and the team prepared a fantastic month long journey through Australia and New Zealand!  We loved every minute of it.  David was excellent in listening to what we wanted to do, and what we did not want to do...and crafted a trip accordingly.  Over the course of our trip we had a few mishaps (cancelled flights and a cancellation by one of our tour guides) but David and team were monitoring and kept things moving.I would definitely recommend the travel agency again for their responsiveness and openness to orchestrating the trip you desire!

Our trip was great! We absolutely loved New Zealand and the incredible outdoor adventures the country provides. It’s a beautiful place, especially the South Island. If you’re an adventure seeker, this is the country to visit! Working with Dick at the travel agency made the trip planning much easier. Dick was always very responsive and worked hard to satisfy all my requests. He was very patient and flexible, as I kept changing my mind as to what we wanted to do and what we wanted to see in New Zealand. This was a surprise 60th birthday trip for my husband, so it was a little harder to plan without my husband’s input. But, DIck was very patient with me as I researched the country and inevitably changed my mind regarding activities and parts of the country we wanted to visit. Honestly, I think Dick may have reworked six different itineraries for me! He was pretty well versed on New Zealand and what it had to offer, and I took his suggestions and opinions to heart. I think this, in conjunction with me thoroughly researching the country on my own, made for a great trip. I really liked working with him, and would certainly recommend this travel company to other people. Everything ran smoothly from start to finish. All flights, transfers, rental vehicles, excursions, hotels, etc. were successful and had been arranged perfectly. All the rental cars were nice, flights and transfers were easy, and hotels were good. We had no issues with anything. The only glitch occurred because of the weather when our glacier heli-hike had to be canceled. When this occurred, Dick reached out quickly and tried to find another activity option for us. Unfortunately, because of weather he and I were both unsuccessful at finding something, but Dick promptly refunded our money for the excursion. I also want to add that I LOVE the app that the company uses for their itineraries! It was so handy to have everything I needed on the app—dates, times for excursions, flights, EVERYTHING! I can’t tell you how many times I referred to the app for confirmation numbers, flight times, activity information, etc. It was really so great and convenient!! 

The trip was great! I loved working with Rick to put together our itinerary. When I didn’t listen to him I wish I had. He felt that since I was not a Lord of the Rings fan there was no point in going to Hobbiton. He was right. It was disappointing. He said since we were going to see glow worms in the South Island there was no point in going to see them in the North island. He was right. He talked us into going whale watching despite the fact that I had been disappointed in the past. I went and it was exactly what he said it would be. Before we left he put together a 2 1/2 hour presentation over Webex with us. That was completely unexpected and useful during the trip. When it looked like we weren’t going to make it to Picton he worked with us to be sure the boat would meet us. He even gave us his personal cell number if we ran into problems, because he wasn’t going to be in the office when we might have a problem going to Picton.I would highly recommend Rick to anyone traveling to New Zealand.

I couldn’t have been more happy with our trip and the experience with the travel agency and Sarah specifically. She was amazing! She asked what our priorities were and what our budget was and I told her what activities were most important to us and she planned us the most incredible vacation of a lifetime! Our family will remember this trip for the rest of our lives! It was so much fun and everything weren’t so much more smoothly because of Sarah’s help. She made our life so much easier and made our vacation preparations so much easier! We will use her again and hope many others will as well. Our hotels were wonderful, our activities were fantastic, and our rental cars and itinerary were perfect!!Thank you for making this vacation so special for our family! You were absolutely the best to work with!

  Kate at the travel agency was very helpful in helping us plan our trip to NZ.  She listened carefully to our requests and concerns and responded with new ideas when necessary.  She was especially helpful when we had to change a few days of the trip due to the cyclone that hit the North Island. 

My husband and I went on a wonderful trip to New Zealand - North and South Island - that was actually planned for 2021 but could not go until this year. I like to work with an agent and Lindsay from our travel agency was extremely responsive offering helpful options and suggestions. Even though the time we spent on the North Island was right after the torrential rains, we modified the itinerary to spend 4 days in the Taupo area and 2 days in Rotorua. We hiked in the Tongariro National Park and part of the Great Lake Pathway, sailed to view the Maori Rock Carvings and visited Orakei Korako geothermal pools and Huka Falls in the Lake Taupo area. In Rotorua, we relaxed in the mineral pools of the spa and enjoyed the indigenous Maori experience at Te Puia. The next 12 days were spent on the South Island where we had sunny and warm weather! One of our favorite places was Abel Tasman Park where we went Kayaking and hiked on the beautiful Coast Trek. We continued our adventures on a memorable heli-hiking experience on the Tasman Glacier in the Mt. Cook region, followed by visiting the unique blue penguins and Royal Albatrosses on the Otago Peninsula and a hike and cruise on the famous Milford Sound in Fjordland National Park. We ended our journey with 3 days in Lake Wanaka area where we kayaked, hiked, and went to some of the region's famous wineries. 

Steven and his team at the travel agency gave us the trip of a lifetime to New Zealand. Actually, we had such a wonderful time we will be returning and again use their services! The itinerary they built for us exceeded our expectations. This was our first time travelling abroad, and a special anniversary trip, so we asked for all details to be handled. Our main request? Experience New Zealand. We did! From amazing accommodations to delicious food to fun drivers and... the most stunning scenery! Through excellent communication, the team listened to and anticipated our every need. They offered wonderful suggestions for excursions and took care of all the arrangements. When weather cancelled our flight to Milford Sound, Sally notified us she had arranged alternate transportation to our destination. We never had a worry the entire trip. So memorable, so beautiful, so much fun!

We loved our NZ/Australia travel specialist! Our original trip in March 2020 was delayed bc of Covid. Jo kept us updated and then rescheduled our trip. Her suggestions about what to see and do fit in perfectly with what we wanted out of our trip.  Taking the trip and all we saw and did, was even better than what the terrific itinerary showed.  Just a truly awesome trip in every respect!