Our Australia Travel Specialists

This was our second trip organized through Zicasso and both trips were great. In retrospect, we might have changed a few things, but by an overwhelming margin, the trip was great. Interesting tours, knowledgeable guides, nice hotels.

Zicasso's travel agency created a perfect customized trip itinerary for us. They coordinated our many accommodations, flights, tours, car rentals, and transfers without an issue.

Our trip was incredible. Zicasso’s tour operator was fantastic in planning and executing this special trip. We were in New Zealand for almost nine weeks.
Twice during our travel, we were able to get instant help to adjust our travel schedule, once because we wanted more time in one place and later to accommodate for being sick for a week.
Our trip involved 20 different hotels, inns, and guest houses, while experiencing boats, trains, and car driving to navigate both islands. The tour operator helped to arrange about 50 different events for us and then we added in many more ourselves before we left.
It has been almost a year since we traveled (Feb-Apr 2025). We have praised the tour operator (and Zicasso) to all our friends for its incredible attention to details and help anticipating all contingencies. The app for the trip was incredible in supporting the travel and collecting all the details of the arrangements comfortably in one place on our cell phones. We drove more than 2,000 miles during our trip and used Google Maps continually to navigate everywhere.
All our accommodations were comfortable. We carefully planned our packing to match the temperatures predicted for each location. We each traveled with a carry-on suitcase and a small backpack, and had everything we needed.
What helped with our planning was that we actually rehearsed the trip for several nights two months before we left and pre-planned special dinner reservations.

Our trip to Australia was incredible! Zicasso's tour operator put together a very thoughtful, well-paced itinerary. Our transportation always met us on time and with a good attitude. We enjoyed the diversity of experiences curated for our stay.
They took our bucket-list items and created an itinerary that allowed us to see almost every one! We were grateful to have a tour of the Historic Rocks in Sydney, a boat cruise harbor tour, watch "Carmen" at the Sydney Opera House, take a sunset camelback ride in the desert to see Ayers Rock, snorkel the Great Barrier Reef, and get a private tour of a wildlife habitat (this was so special because we got to interact with some of the animals and learn from their keepers directly).
The only occasion on which I wish we'd had more time to spend was at Kuranda Village! There was so much to do and see, but we had an Army Duck tour and Aboriginal experience booked, which I really enjoyed because we got to ride through the jungle and enjoy performances from the Pamagirri community. Taking the Skyrail up and the train down was also a sight to see.
We enjoyed the intimate nature of tours, allowing us to ask questions about history, architecture, and daily life, and engage with our tour guides in a meaningful way. Highly prefer this style of private/small tours to the bigger bus tours. Our accommodations were impressive--from the luxurious hotel on George Street in Sydney to the desert resort in Uluru to the lodge on Captain Cook Highway in Port Douglas! We got to experience a range of climates. There was never a dull moment.
Even though the itinerary seemed jam-packed, we had just the right amount of time to rest and reset between activities and travel. Having such a detailed and professionally done itinerary gave us real peace of mind. The coordination of hospitality was also impeccable. Our hotels always communicated seamlessly with our pre-arranged transportation and tours. The trip was fun and totally stress-free! We were constantly delighted and charmed by this country and its people.

We went to the North and South islands of New Zealand for our trip, and I felt like Zicasso’s travel specialist planned it perfectly for us. We gave him our dates, budget, and activities we were interested in, and his initial pitch was spot-on. He was very accommodating when it came to changes as well. We ended up adding another day to take in some of the Māori culture and also ended up shifting our dates from October to November, which he easily handled for us.
Our travel specialist was great and patient about answering any questions we had, which weren't very many. I'd never gotten such a complete package of information from a travel agent! They also utilize an app, so all of the information we needed was contained there. I had one question during the trip that I needed answered that day, and I called the local number I was given. They answered immediately and were so friendly and kind. We really couldn't have asked for a better trip and a better supporting team behind us.

French Polynesia was amazing! Zicasso's travel agent did a great job with the itinerary. Everything went super-smoothly during our trip.

Zicasso’s travel specialist was very knowledgeable about New Zealand and Fiji. He prepared a wonderful itinerary within our budget and the trip went off flawlessly. We had a weather glitch that required a change ASAP and he was right there to make the changes. It was one of the best trips we have had.

All four of us who traveled to Australia and New Zealand this fall agree that Zicasso’s travel specialist did a fantastic job assisting us with planning and the actual trip itself. She listened to our itinerary, wants and desires, as well as the time constraints and budget. And while we did spend quite a bit more than what we originally intended, we had the trip of a lifetime. We are all completely satisfied with our journey, as organized by the travel specialist.