Our Australia Travel Specialists

Our trip to Australia was incredible! Zicasso's tour operator put together a very thoughtful, well-paced itinerary. Our transportation always met us on time and with a good attitude. We enjoyed the diversity of experiences curated for our stay.
They took our bucket-list items and created an itinerary that allowed us to see almost every one! We were grateful to have a tour of the Historic Rocks in Sydney, a boat cruise harbor tour, watch "Carmen" at the Sydney Opera House, take a sunset camelback ride in the desert to see Ayers Rock, snorkel the Great Barrier Reef, and get a private tour of a wildlife habitat (this was so special because we got to interact with some of the animals and learn from their keepers directly).
The only occasion on which I wish we'd had more time to spend was at Kuranda Village! There was so much to do and see, but we had an Army Duck tour and Aboriginal experience booked, which I really enjoyed because we got to ride through the jungle and enjoy performances from the Pamagirri community. Taking the Skyrail up and the train down was also a sight to see.
We enjoyed the intimate nature of tours, allowing us to ask questions about history, architecture, and daily life, and engage with our tour guides in a meaningful way. Highly prefer this style of private/small tours to the bigger bus tours. Our accommodations were impressive--from the luxurious hotel on George Street in Sydney to the desert resort in Uluru to the lodge on Captain Cook Highway in Port Douglas! We got to experience a range of climates. There was never a dull moment.
Even though the itinerary seemed jam-packed, we had just the right amount of time to rest and reset between activities and travel. Having such a detailed and professionally done itinerary gave us real peace of mind. The coordination of hospitality was also impeccable. Our hotels always communicated seamlessly with our pre-arranged transportation and tours. The trip was fun and totally stress-free! We were constantly delighted and charmed by this country and its people.

For my mom’s 70th birthday, I gifted her, “You pick the location, I will plan.” That was the first time I learned that snorkeling the Great Barrier Reef had been on her bucket list for the last 26 years.
I have been blessed to travel to many countries through my job, but never to Australia, so I started researching travel companies to help me plan the trip.
My research led me to Zicasso. I was impressed from the start. I was immediately contacted with a request to better understand the trip that I was hoping to take. This is where I met our travel specialist. She is amazing and very patient. Over the course of a couple of weeks, her and I discussed and refined the opportunities in Australia for the trip.
The website that Zicasso used to communicate was clear and easy to use. Our travel specialist was responsive and clear in the information and options she provided. She was knowledgeable about Australia and did a wonderful job listening to what I wanted to accomplish with my mom and providing me options for ways we could achieve everything. She was also honest when she thought the agenda was too tight and if anything happened with weather or travel, what would be at risk. She was detail-oriented and made sure we had our visa information well in advance of travel.
Two weeks before our trip, we received an email detailing how to download and use a travel app. The app shared a day-by-day itinerary, complete with details for the day and contact information along the way. For an “old-school” traveler who is used to printing all itineraries, the app made the trip easy and the details were accessible at all points during our trip.
The guides and events that our travel specialist partnered us with to make all of my mom’s wants come to life were professional; they were on time and they delivered amazing experiences.
The ultimate outcome was exactly, if not more than, everything my mom hoped it would be. And so for me, it was incredible.

Zicasso’s travel specialist was a pleasure to work with. We had a couple of video meetings to go over the goals for our trip, as well as specific things we wanted included. He did a fantastic job of putting together a wonderful trip that included everything we asked for. We found the app that was provided with our itinerary and documents especially helpful!

We have so many wonderful things to say about our trip and how Zicasso’s travel company did so well with our itinerary, all of our logistics, our tours, and handling questions during the trip. Everyone we spoke with at the travel company was wonderful.

Zicasso's travel specialist was very easy to work with, offering clear and fast communication! We would definitely travel with this company again.

Zicasso’s travel specialist did a great job of listening to our travel goals, travel style, and approach. Her hotel choices were spot-on! The tours and activities suggested were consistently good. The local operators she chose were excellent. Very well recommended!

Zicasso’s travel specialist was hands down five stars!!! The trip lasted approximately six weeks, without any hitches whatsoever. Lodging, scenic tours, and transportation (planes, boats, trains, transfers, rental cars) all went perfectly.

This was one of the best trips we have ever taken. The itinerary, the lodging, the activities, everything was perfect. Working with Zicasso’s travel specialist was wonderful. She was knowledgeable and very helpful.