Australia Travel Agents & Reviews

Our Zicasso travel agent helped us plan a four-week trip for four people to Australia and New Zealand, and it couldn't have been more perfect or gone more smoothly. She worked with us to plan all the things we wanted to do and had many suggestions that we would not have thought about. She was easy to work with and paid so much attention to detail. The app provided for the trip was incredible. All our tickets, vouchers, itinerary, and hotel and restaurant information were available at all times. We even communicated during the trip for some last-minute suggestions. Five-plus stars!! Thanks to our travel agent.

We had incredibly special tours. Zicasso’s travel agent listened and found tours to meet all of our interests.

Zicasso's travel partner put together an extraordinary travel experience for us. Australia and New Zealand met and, in some instances, exceeded our expectations. In planning this trip, we requested certain experiences and they came through with those that were accomplishable within our time available and resources. This was truly a trip of a lifetime.

Zicasso’s travel company was responsive, easy to work with, and created a fantastic itinerary for me and my extended family. When things did not go as expected, they responded quickly and adjusted things as needed. I would highly recommend them.

Our Zicasso travel specialist provided us with an itinerary that exceeded all of our expectations. Her knowledge, recommendations, professional attitude, and succinct communications created an adventure that enabled us to enjoy a trip of a lifetime free from worry, stress, or disappointment. Every accommodation, excursion, travel transfer, and gracious attendant was absolutely faultless and beyond compare.

Additionally, our travel company, according to the research we did prior to contracting with them, saved us money! We are grateful to our travel specialist for her keen attention and kindness. We highly recommend this company.

Zicasso’s travel agency did an outstanding job organizing our four-week adventure trip. Our agent provided us with helpful information and listened well. We felt she truly “got us” and came up with an itinerary that was a good fit for our personalities, physical activity levels, interests, and priorities.

The trip was terrific. It is impossible to single out a favorite experience because there were so many highlights.

We had a good balance between experiencing nature in beautiful places, as well as art and culture. There were several opportunities to get up close and personal with wildlife that is exotic to us North Americans, both in the wild and at wildlife refuges.

We enjoyed many boat rides, including, but not limited to, a sailboat cruise around Sydney Harbour, a boat ride along the rugged coast of Bruny Island in Tasmania, and a ride in the ferry to and from the MONA (Museum of Old and New Art) in Hobart.

The agency booked us in comfortable, good lodgings in good locations, mostly hotels, but notably a bed and breakfast on a family farm on Kangaroo Island, where the owner provided dinner and breakfast, and could have been a five-star chef.

Any enterprise that lasts for four weeks is bound to have a few glitches. None of the few we experienced were the fault of our travel agency and they were all relatively minor. Most importantly, whenever the agency became aware of an issue, they were always attentive and helpful, and managed to resolve the matter in real time and to our satisfaction.

From our very first interaction with our Zicasso travel agent, he understood our needs and goals for this amazing, once-in-a-lifetime adventure. As two couples, we all had slightly different ideas and interests for this vacation, and he was able to weave together a unique, carefully choreographed, and compelling itinerary covering so many highlights across New Zealand, including an eco-lodge on Marlborough Sound, a small plane excursion, an overnight on Milford Sound, and amazing pampering on Waiheke Island, just to name a few. We had such memorable experiences and were able to truly appreciate the scope and beauty of this amazing country. Our agent's guidance was spot-on.

We did have a few glitches along the way, as happens while traveling (flight being canceled, hotel mix-ups, for example), and despite the hefty time difference with our travel agent based in the US, he was absolutely available to help us troubleshoot these issues, none of which were due to his careful planning. We were extremely appreciative of his support during those few trying moments. None of these inconveniences greatly impacted our trip, but without his help, they could have really derailed our plans. These are the times that test the mettle of a travel specialist, and he certainly passed that test. He worked to refund us for canceled excursions and helped us navigate airline websites and schedules to get back on track as easily as possible.

Two of us continued on to Australia after our three weeks in New Zealand, and that only enhanced an already unforgettable vacation. Kangaroo Island was an absolute highlight and delight in every possible way.

Many thanks to Zicasso's travel partner for creating this incredible experience for all of us.

We just returned from a fantastic trip to New Zealand and Australia planned for us by Zicasso’s travel agent. From the very beginning, she did a great job turning our general ideas and interests into a fun and full travel plan that flowed very well.

As we fine-tuned the plan, our agent was quick to offer options on activities, accommodations, and flight schedules so we could tailor our final choices to get the most out of our trip. She had excellent foresight in timing our sequence of destinations to take advantage of the most direct flights.

In the days leading up to our departure, our agent was very accessible and efficient in answering any questions that arose. We would highly recommend her to anyone looking to plan a trip to New Zealand and/or Australia.