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Australia Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Australia

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Ratings of Zicasso's Service
Travel Agent Kate in New Zealand

Kate's Travel Agency

4.9

 Based on 51 reviews

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Kate's Travel Agency

4.9

 Based on 51 reviews

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Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Josh B.
Submitted on 3.15.2020

We planned and started paying for this trip about a year before we actually went on. Our trip planner from the travel company stayed in contact with me during the time and answered every question I had come up prior to the date we finally flew out.I believe the cost of the trip was very good.Once on the ground everything flowed exactly by the itinerary and we had no issues at all including pick ups and reservations.The hotels that were selected by the travel company were great

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Travel agent Rossean in Australia office

Roseann's Travel Agency

4.9

 Based on 229 reviews

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Roseann's Travel Agency

4.9

 Based on 229 reviews

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Destinations:

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Antarctica
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Australia
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Cook Islands
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Fiji
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New Zealand
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Verified Review

Kristin B.
Submitted on 4.24.2020

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

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Travel agent David in Australia

David's Travel Agency

4.9

 Based on 88 reviews

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David's Travel Agency

4.9

 Based on 88 reviews

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Destinations:

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Argentina
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Australia
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Belize
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Brazil
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Galapagos / Ecuador
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Verified Review

Steve S.
Submitted on 3.19.2020

This trip to New Zealand was the time of our lives.  We have traveled extensively but never with an agent doing the all nitty-gritty suggestions and arranging.  We are now spoiled.  Our agent listened to our interests and desires and pointed us to activities that might interest us.  We then choose those that were appealling to us and he proceeded to organize the trip.  This included precise information on the mode of transportation to and from each destination activity.  The itinerary was planned and accepted.  While en route, we choose to change a plan and this presented no problem and we were quickly accommodated.

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Travel agent Rick in Australia

Rick's Travel Agency

4.9

 Based on 132 reviews

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Rick's Travel Agency

4.9

 Based on 132 reviews

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Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Dilip D.
Submitted on 3.5.2020

I was pleased with the tour planner’s itinerary. We did most of the excursions as planned. Our planner has done excellent job in providing proper accommodations and excellent excursions. I fell in love with New Zealand. We loved Queenstown the most, would have loved to stay there for an additional day or two and cutback on Christchurch.Thanks for making this vacation a memorable one.

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Travel agent Dick in Australia office

Dick's Travel Agency

4.9

 Based on 169 reviews

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Dick's Travel Agency

4.9

 Based on 169 reviews

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Destinations:

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Australia

Verified Review

Jeanne B.
Submitted on 4.8.2020

Despite having to return 11 days early, I would say this was one of the best trips we've ever taken. Our travel planner set up a trip to remember with off the beaten track adventures and once of a lifetime things to do.He was also fantastic and a lifesaver with regard to the COVID-19 issues. He went above and beyond to take care of our revised travel plans and refunds and is still taking care of us. We would definitely use Zicasso and our travel planner again!

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Travel agent Steven in New Zealand office

Steven's Travel Agency

4.9

 Based on 136 reviews

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Steven's Travel Agency

4.9

 Based on 136 reviews

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Destinations:

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Australia
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New Zealand

Verified Review

Sarah L.
Submitted on 3.17.2020

We selected this tour company to create our itinerary for our 2020 trip to Australia and New Zealand because we wanted a customized and unique experience through a local company and after my first call with the two travel planners, I was completely sold that they were the right fit for our group.  They were just very kind people who were clearly passionate about traveling, and they really listened to what our group was interested in and the type of travelers we were.They were absolutely amazing from the very first communication all the way until our trip concluded.  Every element of our trip was seamless, stress-free and effortless on our part; the boutique accommodations they set us up with were fantastic, and the activities and day trips they arranged far exceeded our expectations.  We had some weather challenges during our trip that caused a few activities to be cancelled or changed; they were absolute rockstars in getting an alternate agenda set up for us last minute.  It was also great having an in-country resource to help with other changes and questions along the way.  I believe I have interacted with most of the team throughout the experience and they have all been fantastic to work with.I am typically the trip planner amongst my friends and family, so giving up the controls for the planning our trip to Australia and New Zealand was a huge change for me!  This tour company is truly first-class, full-service, and just a wonderful team to work with!  We hope to visit both Australia and New Zealand again in the future and will absolutely go back to this company - as cheesy as it sounds, they made our trip a real trip of a lifetime!  If you are considering utilizing local and passionate travel experts to help plan an unforgettable trip, I highly recommend the tour company!

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Travel agent Quinn in Tahiti

Jo's Travel Agency

5.0

 Based on 22 reviews

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Jo's Travel Agency

5.0

 Based on 22 reviews

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Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Wayne B.
Submitted on 3.28.2020

Our trip to New Zealand and Australia was well planned and our travel designer provided guidance and insights that led us to places we would not have discovered on our own.  The destinations and the accommodations in New Zealand were excellent.  Unfortunately, our visit to Australia was cancelled due to COVID-19.  This resulted in some changes as we tried to make our way back to the US.  The trip specialist in the Auckland office was most helpful in extending our hotel reservation.  

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Travel agent Sharon in Australia office

Sharon's Travel Agency

4.8

 Based on 738 reviews

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Sharon's Travel Agency

4.8

 Based on 738 reviews

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Destinations:

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Australia
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Cook Islands
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Fiji
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New Caledonia
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New Zealand
2  More

Verified Review

Linda B.
Submitted on 4.4.2020

New Zealand is amazing country and 2 1/2 weeks wasn't nearly enough time.  We planned the trip because our daughter was studying abroad in Wellington for the semester.  Our travel planner tailored the trip to our specifications, quickly making any and all necessary changes.   Traveling from the South Island to the North, the itinerary was thorough and included maps, directions as well as additional activities to do in each location.  We arrived on the South Island, just after a heavy rain storm that closed Milford Sound.  This was to be our first excursion and we were a bit disappointed.  We contacted our travel planner and her team in New Zealand who were diligent in trying to rebook a modified version of the tour.  Due to weather it did not happen, but the customer service exceeded our expectations. The rest of our time went as planned with awe inspiring scenery from glaciers to geothermal sites and relaxing daytrips to wine regions and beaches. The real testimony of our travel company's "above and beyond" customer service came four weeks after we returned home.  Our daughter's program was canceled due to COVID19 and she needed to return home before June.  Neither United or Air New Zealand would help us with rebooking.  We called our travel planner and she immediately contacted the airlines having new tickets issued within a day.  When these flights were canceled, she again contacted the airlines and found a flight to get her back.  We can't thank her enough for handling this stressful situation.

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Latest Australia Reviews

Travel Review: 4-Week Australia & New Zealand Vacation, Auckland, Rotorua, Christchurch, Melbourne, Alice Springs, Uluru

LD

Laura D.
Jun 15, 2020
For a variety of reasons, our dream trip to New Zealand and Australia ended up having to be planned at the very last minute. Our travel planner was INCREDIBLE at meeting our timeline needs and adapting to unpreventable changes, navigating our preferences, and working with our budget. She also stayed in touch with us throughout the entirety of the trip. Our dream trip turned out better than either one of us could have imagined!!

Trip Review: Australia & New Zealand Vacation, Sydney Harbour Sailboat Ride, Australian Open, Phillip Island, Hobbiton

EB

Erica B.
May 07, 2020
Our travel company was absolutely outstanding!I contacted our travel coordinator to plan my trip to Australia/New Zealand in January 2020, and from the first conversation, I knew I had chosen the right company. Our travel planner listened to what I wanted to experience and planned the most amazing trip for me, right from the moment we exited the airport. We loved the luxurious touches, such as the personal luxury car service, the hotels and the small group tours which were truly amazing. Our travel planner and his team made the booking experience very easy, and he made himself available for any questions, to make sure we were prepared for the trip.This was by far, my best trip ever. Thank you to our travel company.

Luxury Australia Vacation Review: Great Barrier Reef Charter, Sydney, Great Ocean Road Drive

JA

Joe A.
Mar 11, 2020
Excellent travel company, and very easy to work with despite the many time zone differences.  I loved the attention to detail and the different recommendations that were made as we planned the itinerary.  The tour guides, hotels, ground transportation and in-country flights were all great.  We had some concerns that we were using a NZ travel company for a trip to Australia, but there were no issues.  They know Australia well, and when we needed them when we were in country, they were very accessible.

Australia & New Zealand Travel Agent Review: Coach Tour of the Pacific, 5-Week Trip

RK

Rose K.
Mar 20, 2020
the itenerary was just as we hopedwe had to work post the fires in Australia and the Coronavirus to get home and our travel planner helped with everything

Australia & New Zealand Travel Agent Review: Bay of Islands, The Great Ocean Road, Great Barrier Reef, the Locals, Luxury Tour

SL

Sarah L.
Mar 17, 2020

We selected this tour company to create our itinerary for our 2020 trip to Australia and New Zealand because we wanted a customized and unique experience through a local company and after my first call with the two travel planners, I was completely sold that they were the right fit for our group.  They were just very kind people who were clearly passionate about traveling, and they really listened to what our group was interested in and the type of travelers we were.

They were absolutely amazing from the very first communication all the way until our trip concluded.  Every element of our trip was seamless, stress-free and effortless on our part; the boutique accommodations they set us up with were fantastic, and the activities and day trips they arranged far exceeded our expectations.  We had some weather challenges during our trip that caused a few activities to be cancelled or changed; they were absolute rockstars in getting an alternate agenda set up for us last minute.  It was also great having an in-country resource to help with other changes and questions along the way.  I believe I have interacted with most of the team throughout the experience and they have all been fantastic to work with.

I am typically the trip planner amongst my friends and family, so giving up the controls for the planning our trip to Australia and New Zealand was a huge change for me!  This tour company is truly first-class, full-service, and just a wonderful team to work with!  We hope to visit both Australia and New Zealand again in the future and will absolutely go back to this company - as cheesy as it sounds, they made our trip a real trip of a lifetime!  If you are considering utilizing local and passionate travel experts to help plan an unforgettable trip, I highly recommend the tour company!

Luxury 12-Day Australia Tour Review

NB

Nancy B.
Mar 07, 2020
Our travel agent provided a great trip to Australia, the organizing of the detail lead to a smooth trip.

Australia Travel Review: 2 Week Trip to Uluru, Sailing in Sydney, Melbourne, Great Barrier Reef, Whitehaven Beach & Yarra Valley

NG

nick G.
Mar 25, 2020
This travel company did an incredible job of creating an amazing itinerary for us to visit Australia...we traveled from 3/1/2020 & returned home due to the covid 19 virus on 3/15/2020.  They listened to our desires during the planning & the trip fulfilled & surpassed our expectations.  The travel specialists were also available very quickly with any questions we had during the planning stages & especially responsive during the interruptions & concerns that the pandemic created.  The itinerary packet was detailed in such a way that each day we felt very taken care of & sure of where to be & when to be there, how to dress & what the plan was.  It created very stressfree  traveling.We can honestly say that needing to cancel our NZ part of the trip (with our travel specialist being in touch immediately to advise us to return to the US & not go onto NZ due to obvious reasons) did NOT make us feel "short changed" at all as we returned with such wonderful memories of Australia.  When all the madness is over & the dust settles we hope to travel internationally again (perhaps making it to NZ! & we will call on this travel company without hesitation.  They created a trip of a lifetime for us!  

Australia & New Zealand Travel Agent Review, Sydney, Scenery, 2-Week Trip

MT

michael T.
Jan 09, 2020
This travel company was easy to work with and super organized. The specialists they connected us with in both Australia & New Zealand were right on top of things, letting us know when trips were cancelled etc. Too bad that Australia was on fire because we missed the Blue Mountains but were able to enjoy an extra day in Sydney

Luxury Australia Travel Review: Sydney & Hamilton Island, Sightseeing

GL

George L.
Jun 10, 2020
Our travel planner was a delight to work with   She was extremely helpful and accommodating.  We appreciated that she interviewed us to ascertain our personal preferences for accommodations and sight seeing   The trip started off wonderfully.  We just wish it hadn't been cut short by Covid-19.   

Fiji, Australia, & New Zealand Travel Agent Review: Sydney Fireworks, Australia Zoo, Great White Sharks Tour, Romance

MT

Meredith T.
Feb 29, 2020
The trip was absolutely incredible.  So well planned to minimize travel time and maximize experiences.  I cannot say enough amazing things about our travel planner from this tour company.  After putting our information into the Zicasso site they then provided 2 travel agencies to compete for my business.  After 2 min of speaking with the planner from this tour company I knew she was the one I wanted to have planning this trip.   She could literally work with any ideas, time or budget to create anyone’s dream trip.  For us we had 3 weeks, a few must do experiences, and a surprisingly expandable budget.  She provided more options that we could add to our dream trip that we didn’t know were even possible.  I am a terrible planner and our planner was able to overcome my procrastination, lack of availability, and my last min ideas.   She handled every detail and all I had to do was give her the thumbs up.  We were excited and frankly exhausted just reading through that final itinerary, we couldn’t believe how much we were going to be able to do and I tear up just thinking about it.  We planned a lot of traveling going to three different countries and multiple places within those countries and she not only sent me paper copies of all of my itineraries, vouches and confirmations for every flight hotel car rental and experience she also had an app with all of that in it along with maps, information guides, dining suggestions and so much more.  Also the app allowed us to stay in contact with the travel planner who was able to let us know of any changes in our itinerary or if there were any issues with any part of our trip she would handle them.  We had a helicopter ride planned that got cancelled due to weather.  After discussing possible options with our planner using the messenger in the app, she was able to effortlessly schedule it back into our itinerary.  And she continued to check in on us throughout our trip to see how we were doing.  She was amazing. 
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