Playful leopard seen on a Safari in South Africa.
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South Africa Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in South Africa

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Ratings of Zicasso's Service
Travel agent Kent in Africa

Kent's Travel Agency

5.0

 Based on 37 reviews

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Kent's Travel Agency

5.0

 Based on 37 reviews

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Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
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Verified Review

Christine D.
Submitted on 10.21.2021

Sara was the best, she listened to exactly what I wanted and that is the way she planned it.Every place was exactly the perfect place I wanted to stayI did a lot on my trip from Gorilla trekking in Ugunda to southern TanzaniaEverything was perfectly planned and everyone at the lodges in Tanzania made sure I had the best experienceIt was a childhood dream of mine to visit Africa and she made it come true, and it was more amazing then I ever could of imagined!!! I can't wait to call them and set up my next trip!

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Travel agent Rachel in Africa

Rachel's Travel Agency

4.9

 Based on 76 reviews

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Rachel's Travel Agency

4.9

 Based on 76 reviews

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Destinations:

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Botswana
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Namibia
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South Africa

Verified Review

Evan G.
Submitted on 10.27.2021

This was a once-in-a-lifetime trip for us and we will never forget the experiences we had spotting wildlife in the bush. However, our experience extended far beyond just the safari. We were lucky to have the first two camps practically to ourselves, and the camp staff went above and beyond to create special stays for us. This created an intimate and personalized experience that we will forever treasure. Our travel designer was incredibly responsive and accommodating throughout our entire planning process. She even assured my mom that we were safe when we were unexpectedly off the grid for a few days. Thank you for everything, travel designer!

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Travel agent Lucy in South Africa office

Lucy's Travel Agency

4.5

 Based on 2 reviews

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Lucy's Travel Agency

4.5

 Based on 2 reviews

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Destinations:

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Botswana
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South Africa
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Zambia
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Zimbabwe

Verified Review

Erin W.
Submitted on 10.18.2018

We had an amazing safari organized by this travel agency. We worked with this travel planner who is very enthusiastic and personable and has a great understanding of the region. We selected this company because she was proactive about making suggestions beyond our initial ideas and very responsive to my communications. I must have changed the itinerary 3 or 4 times and she was always ready to talk through the options with us. I am not used to working through an agent, usually booking things myself, but since we had never been on safari before it was great to learn from her experience. She suggested we add Zimbabwe to our itinerary and it was one of the highlights. Three countries in 10 days - all with African Bush Camps- sounds hectic but things were generally very well organized, including the border crossings, and apart from some small miscommunications with staff about what was included and excluded in the price  we had no problems. I appreciate that our planner let the camp hosts know it was a special occasion and in each place we were treated to romantic extras. It made it that much more memorable.

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Travel agent Natalie in South Africa

Natalie's Travel Agency

5.0

 Based on 63 reviews

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Natalie's Travel Agency

5.0

 Based on 63 reviews

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Destinations:

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Botswana
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South Africa

Verified Review

Michael G.
Submitted on 11.30.2021

This was truly a trip of a lifetime. My wife and I have been wanting to go to South Africa for years and we finally did it amidst much uncertainty caused by the COVID-19 pandemic. It was worth every second and that is because of Natalie, our travel specialist. She was absolutely spectacular. We worked with her for over a year planning this trip through several changes and she was there every step of the way. Even when we got to South Africa, we were able to contact her to make changes and additions to our itinerary and she was always pleasant and available. We must have gone through 20 different itineraries, but the one we landed on was absolutely spectacular. There aren't enough wonderful things to say about her. From the first call to now, she's been wonderful and I'd recommend her for any trip to the absolutely breathtaking country of South Africa and beyond. The people across the board were so wonderful. From drivers to hotel staff to housekeeping and cooking. All were amazing and the food we ate throughout our trip was to die for.As for traveling during COVID-19, it was a very positive experience. We were tested 72 hours ahead in the US and received our tests in plenty of time to print them and bring them to the airport. In South Africa, we waited a little less than an hour for a test ahead of our return flight home, but it was an easy process and the results were promptly received. From mask-wearing to hand sanitizer, everything was expected, but hardly impacted our experience.Thank you again for everything! 

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Travel agent Daniela in South Africa

Daniella's Travel Agency

5.0

 Based on 52 reviews

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Daniella's Travel Agency

5.0

 Based on 52 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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South Africa
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Verified Review

Joseph R.
Submitted on 10.27.2021

Cannot say enough good things. 5++. Originally I had thought about ending our safari time with a trip to Madagascar, but our travel planner steered us to Zanzibar and that turned out great. When we arrived at Arusha, our greeter met us at the plane doors at the top of the stairs. My wife was having some balance issues, so he helped her down the stairway and commandeered a wheelchair for her. He whisked us through the three health stations and helped retrieve our luggage before we met our driver who sped us off to a coffee lodge. We stayed were a couple of days to accustom ourselves to the time change. Our travel planner saw that we had the cabin closest to the restaurant. They communicated those instructions to the other lodges as well, so my wife didn’t have far to walk to our lodgings.All of the properties we used as safari bases were wonderful. The levels of service were outstanding – the staff couldn’t do enough to ensure we had a great time. Our travel planner had arranged for the same driver/guide to accompany us for the first three lodges. Ali was terrific in adjusting the touring to fit us and in finding game. Besides the usual big five and grazers, we spotted cheetah on the hunt, a python crossing the road, and flamingos (as well as countless other birds).Our favourite of the safari lodges was near the Ngorongoro Crater. Every night we had a fire in the fireplace. After daily safari outings, there was a hot bubble bath with flower petals waiting in the claw-foot tub, and sweet & savoury snacks. The dinners were white table cloth affairs with top-notch cuisine.Our internal flights were well managed. No major snafus. When we arrived at our Serengeti lodge, the welcome was even warmer. We really enjoyed sundowners on the upper terrace, even when a serval jumped on our table and helped himself to a chicken wing. Besides seeing the wildebeest and zebra crossing the Mara River (until the crocs brought one down), a leopard and her two cubs, and a lioness and her four cubs, we finally were lucky enough to see and touch a pangolin. That’s been on my list for a long time.Our final stop on Zanzibar was like a trip to paradise. Every morning we called our butler and let him know what to bring to our sitting room for breakfast. Our bedroom overlooked the Indian Ocean and one of our two plunge pools. We mainly relaxed for five glorious days. Our travel planner had even arranged for a doctor to come and administer our COVID tests in our room so we didn’t need to make the 45 minute journey to the nearest clinic. Usually my wife is ready to return home near the end of a long vacation, but on this trip she agreed that we could stay another week – no problem.If we return to Africa for a fourth safari, we definitely will be calling Danni and Karen .Danni and Karen are a great team.

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Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 103 reviews

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Dan's Travel Agency

5.0

 Based on 103 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
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Verified Review

Diane D.
Submitted on 12.21.2021

Our travel designers at this travel company sent us on a incredible Safari tour of Kenya and Tanzania.  All the places we stayed were awesome and we were able to relax and enjoy so many of the wonders of East Africa!  All of our transfers were handled seamlessly and we even made it through many rounds of covid testing thanks to the designers.  The wildlife we saw was beyond our wildest dreams because of great guides and the excellent service.  Meals  were lovely ol and really fine dining experiences. 

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Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 22 reviews

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Charles' Travel Agency

4.9

 Based on 22 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Michele L.
Submitted on 12.6.2021

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

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Travel agent Murray in Botswana

Murray's Travel Agency

4.9

 Based on 416 reviews

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Murray's Travel Agency

4.9

 Based on 416 reviews

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Destinations:

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Africa
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Botswana
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Malawi
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Maldives
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Mozambique
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Verified Review

Katelyn W.
Submitted on 10.23.2021

South Africa has been at the top of my bucket list since I can remember. So it only seemed fitting to plan a honeymoon destination to South Africa. I thoroughly did my research before picking a travel agency to make sure we went with the best in the business. To say everything from start to finish was exceptional with the travel company is an understatement! From the beginning of the process, our travel designer ensured every detail of the trip was planned to the utmost satisfaction. She jumped through every hoop and made sure it was the trip of our dreams and planned every little detail to do so. She stayed communicative through the whole process, even when we had questions during our trip. Our South Africa honeymoon was by far THE BEST TRIP we have ever been on.We cannot thank the travel team enough! We have honeymoon memories that will stay with us for a lifetime. If you’re looking for an Africa Travel Agency, look no further - this travel company is the best! We will be back and with this company again!

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Featured Reviews

South Africa Travel Review: Luxury African Safari Honeymoon, Sabi Sand Game Reserve, Knysna

KW

Katelyn W.
Oct 23, 2021

South Africa has been at the top of my bucket list since I can remember. So it only seemed fitting to plan a honeymoon destination to South Africa. I thoroughly did my research before picking a travel agency to make sure we went with the best in the business. To say everything from start to finish was exceptional with the travel company is an understatement! From the beginning of the process, our travel designer ensured every detail of the trip was planned to the utmost satisfaction. She jumped through every hoop and made sure it was the trip of our dreams and planned every little detail to do so. She stayed communicative through the whole process, even when we had questions during our trip. Our South Africa honeymoon was by far THE BEST TRIP we have ever been on.

We cannot thank the travel team enough! We have honeymoon memories that will stay with us for a lifetime. If you’re looking for an Africa Travel Agency, look no further - this travel company is the best! We will be back and with this company again!

South Africa Luxury Honeymoon Review: Sabi Sand, Table Top Mountain, Botanical Gardens, Cape Point Nature Reserve, 11-Day Tour

BF

Brittney F.
Sep 10, 2021

We had an amazing and very memorable honeymoon! It is honestly hard to put into words just how fantastic the whole experience was. We have been telling all our friends and family that it truly was a once-in-a-lifetime type experience. My husband and I can not say enough great things about Natalie. She made planning our honeymoon such a pleasure and we credit her with the amazing time we had. All of her suggestions, tips, and planning made this experience great for us. She stayed on top of everything, was quick to respond to our questions, and follow up was greatly appreciated. We had a couple of schedule changes due to flight changes and weather and she took care of everything, we have nothing to worry about because she was on top of it all. 

When we started planning our honeymoon, we looked at several travel companies but they all seemed to have basic itineraries; however, Zicasso and our travel agent, Natalie, got to know us and our interests and created a specialized itinerary that was perfect for us!

South Africa Trip Review: 10-Night Tour of Cape Town, Big 5 Safari Game Drive

MG

Michael G.
Nov 30, 2021

This was truly a trip of a lifetime. My wife and I have been wanting to go to South Africa for years and we finally did it amidst much uncertainty caused by the COVID-19 pandemic. It was worth every second and that is because of Natalie, our travel specialist. She was absolutely spectacular. We worked with her for over a year planning this trip through several changes and she was there every step of the way. Even when we got to South Africa, we were able to contact her to make changes and additions to our itinerary and she was always pleasant and available. We must have gone through 20 different itineraries, but the one we landed on was absolutely spectacular. There aren't enough wonderful things to say about her. From the first call to now, she's been wonderful and I'd recommend her for any trip to the absolutely breathtaking country of South Africa and beyond. The people across the board were so wonderful. From drivers to hotel staff to housekeeping and cooking. All were amazing and the food we ate throughout our trip was to die for.As for traveling during COVID-19, it was a very positive experience. We were tested 72 hours ahead in the US and received our tests in plenty of time to print them and bring them to the airport. In South Africa, we waited a little less than an hour for a test ahead of our return flight home, but it was an easy process and the results were promptly received. From mask-wearing to hand sanitizer, everything was expected, but hardly impacted our experience.Thank you again for everything! 

South Africa Travel Agent Review: One-Week Luxury Honeymoon Tour

AD

Archana D.
Dec 14, 2021
We just returned from our honeymoon to South Africa a few weeks ago and cannot be happier with going with this South Africa travel company. Rachel was an absolute pleasure to work with- very easy to communicate, extremely prompt and highly detail oriented. She was flexible and completely open to going with my requests, offering her recommendations but not being pushy. We had a number of changes in a relatively short span of time and Rachel ensured each transition was very smooth. The transport company she worked with was fantastic and on time. She also worked with the resorts/ hotels to add in extra special treats for us during each stay. As a bonus, her company's pricing was better than the competition.Overall, I highly recommend this travel company and Rachel.

Luxury Travel Review: South Africa & Mozambique Safari Vacation, Cape Town, Knysna, 25-Day Tour

JA

Justine A.
Dec 13, 2021
Very prompt, detail oriented. Felt very well taken care of. We were in South Africa when the news of the new Covid variant were released and travel regulations changed. Dan and Mandy were very swift in addressing our evolving needs and kept our stress levels low. All accommodations / activities recommended were also wonderful and exactly what we were looking for.

South Africa Trip Review: 10-Night Tour of Cape Town, Robben Island, Kruger

CP

Chintan P.
Dec 03, 2021
What an amazing trip! We loved every minute of it. Natalie planned our trip perfectly. She listened to our requests and made sure to curate our itinerary to fit our needs. She was able to truly help us when South Africa started shutting down due to the Omicron variant. She continuously checked in with us and made sure we got home safely. Cannot recommend her enough!

South African Honeymoon Vacation Review: Luxury Africa Safari, Kruger National Park, Franschhoek, Big 5 Game Drive

SG

Stephanie G.
Sep 28, 2021
Dan and Mandy were INCREDIBLE to work with. We had the most amazing South African honeymoon; we're truly not sure how or if we'll ever top this trip! While planning a wedding, Mandy and Dan took stress out of planning travel completely. After a few phone calls of getting to know me and my now husband, learn about what we like to do, and understand what we hoped our honeymoon would be, they absolutely nailed our itinerary. They were extremely responsive with every inquiry (even post trip!) and with travel during COVID being a little more stressful, they really couldn't have made this trip anymore easy for us. We are so thankful for this team and have shared their information with friends and family with high recommendations of letting these two experts plan your South Africa adventure!!!

South Africa Travel Review: 12-Day Tour of Johannesburg, Franschhoek, Timbavati Game Reserve

NH

Nick H.
Nov 24, 2021
Dan and Mandy gave us the honeymoon of a lifetime. Everything they had planned for us from the moment we landed in South Africa was perfect. From the safari accommodations, tour guides, wine activities, and restaurant recommendations were better than we could have ever imagined. They were able to flawlessly execute our logistics to maximize all 12 days in country so we didn't have any wasted time between locations and venues. I couldn't recommend our travel specialist enough and anxiously awaiting to find time for them to plan our next trip! 

Travel Review: 7-night Luxury Trip to South Africa, Cape Town, Kruger National Park, Robben Island, Safari, Parasailing, Cable Car

NP

Nathan P.
Aug 02, 2021
Trip of a lifetime. We have been working with Zicasso since early 2019 to plan our trip to South Africa, originally scheduled for Summer 2020. The COVID pandemic postponed our trip to Summer 2021 and the wait was well worth it. Our trip planners demonstrated extreme patience and flexibility in answering all our questions leading up to our trip, as well as addressing any and all challenges posed due to the dynamic nature of the pandemic. The first half of our trip was in Cape Town. Our housing and guide were both amazing. Particularly memorable was the substitutions of a trip to Robben Island (cancelled due to all museums being closed in response to the pandemic) with a former Robben Island prison guard (Cristo Brand) of Nelson Mandela's that spent 90 minutes with us at our hotel talking about Mr. Mandela, the experiences of Robben Island, and their friendship following Mandela's prison release. Extremely powerful. The second half of our trip was spent on safari at Kruger National Park. Words can't express how amazing our time was on safari. From our accommodations, food, staff, and the amazing animals, our expectations were blown away. Zicasso has been our go-to for international travel for our last four trips (Italy, Turkey, Japan, South Africa) and they have never disappointed.

African Travel Agent Review: Botswana, Zambia, Zimbabwe, South Africa, Lower Zambezi, Victoria Falls, 18-Day Wildlife Safari Tour

JW

Janet W.
Oct 05, 2021

This Africa travel company provided excellent communication, recommendations, and service from our initial contact through a follow-up post-trip. We originally booked this trip in 2019 for 2020 prior to the onset of Covid, which led to many uncertainties and changes until it was finally executed in 2021. Canceled flights and changes by a Zambia carrier proved to be challenging for all, but our travel company was monitoring this and took immediate action to resolve connections and lodging issues with each change. Flights going and coming from Africa were not full and the same was true for many internal flights. The exception was for the Zambia flights so one might presume that a canceled flight today would mean a fuller flight tomorrow. The actual execution of our trip went off perfectly and we were very pleased. We felt we were in great hands and well supported if there had been flight issues etc. while en route. 

This was our third trip to Africa and we've been on safari for all three. This trip was well organized and there were many transfers and flights involving four different countries in Africa (South Africa, Botswana, Zambia, and Zimbabwe). At this time, each border crossing required a PCR test for Covid, so our travel planner had to help us coordinate this as well, in order to make this trip possible. At every transfer point, a representative met us to help navigate the local procedures and facilitate movement to our next flight, hotel, border crossing, etc. If we'd been on our own we'd likely have figured this out, but not with the efficiency and knowledge of the processes and procedures that this staff had. Their presence provided an enormous time saving, efficiency, and made the trip less stressful because we knew someone would tell us what to do next. Who would expect for example that we'd be required to clear security prior to checking in for our next flight? Or that baggage would be dropped at the door we'd just entered in the airport vs. another baggage claim area. In Johannesburg, we were quickly escorted for about a 15 minute walk to the lobby of our hotel. It's a large airport and not having to figure it out after a lengthy flight from the USA made this easy and added value.  

Team Charles, Sarah, and Karen listened to what we wanted on our trip, and instead of focusing just on Botswana and Victoria Falls, they recommended Zambia as well. For Victoria Falls, we were told Zimbabwe is where we wanted to be. Advice was also provided for the Visa for Zambia/Zimbabwe. Our accommodations were all excellent. We actually benefited substantially with lodging upgrades and private vehicles and guides by traveling to Africa while most are staying home due to Covid. We were comfortable at camps with staff that were vaccinated at all but one of our five camps, masking, social distancing, and sanitization. Significant effort is being made to keep the few travelers visiting safe, so tourism may return sooner vs. later. At one of our airports, the restroom stalls in either Botswana or Zambia were being cleaned after every use! With this said, we've encouraged friends to mask up and consider travel now or in the next six months if they have the opportunity. 

We strongly recommend working with this Africa travel company and felt that the presence of staff both in the USA and Africa helped. For this trip, we took a chance as our decision was between doing a trip with this company and with another travel company we've booked with numerous times. We went with this company because it was based on our desired itinerary and we'd be on our own in camps vs. being with a group. My spouse was particularly concerned about this aspect with covid and all the itinerary changes we'd seen prior to the trip, but in the end, we were both extremely satisfied with the end result and format of the trip. We would gladly book another trip through this company.

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