South Africa Travel Agents & Reviews

I cannot recommend our agent highly enough! From the moment we started planning our honeymoon, her charisma and passion for travel truly shone through. She took the time to understand our preferences and crafted an incredible itinerary that perfectly matched our vision.

Every dinner recommendation she provided was nothing short of amazing. Each meal was a delightful experience, better than the previous!

Our accommodations were top-tier, offering both luxury and comfort, allowing us to fully relax and enjoy our time together. Each location was beautiful and added to the overall magic of our honeymoon.

The tours on the ground and all of the transportation were seamlessly organized, making our travels stress-free and allowing us to fully immerse ourselves in the experience without any worries. She is also incredibly knowledgeable about the area, sharing insights and stories that enriched our understanding of the culture and landscapes we were exploring.

Thanks to our agent's expertise and attention to detail, we had an unforgettable experience that we will cherish for a lifetime. She truly brought our dream trip to life, and we are so grateful for everything she did to make our honeymoon special. If you’re looking to explore Africa, she is the travel agent you want by your side!

Our African safari, organized by Zicasso’s tour company and its agent, was a trip of a lifetime. Their partnering with the local travel company was absolutely brilliant. Our guide was of the highest quality that could have been expected. 

The accommodations at the Ngorongoro Crater were amazing. The other accommodations were a bit more rustic, but they seemed perfectly located for our safaris. 

We would not recommend the "walk" to the elephant caves without more disclosure about the difficulty of the trek and the footwear required. We were not thrilled with the visit to the Maasai village. We felt taken advantage of. We would have preferred a visit to a village where our participation was more authentic and where we did not get a high-pressure sales pitch.  

Booking the hot-air balloon ride with the chosen company was an excellent choice. We have come back with so many memories of our time in Tanzania (including our stay in Zanzibar). We would highly recommend our travel company and agent to anyone considering an African safari.

Zicasso’s travel agent was a delight to work with. He turned our extremely ambitious wish list into a two-week dream itinerary that included stays in Cape Town, the Winelands, a safari lodge, and Victoria Falls, and ended with three nights aboard a houseboat on the Chobe River. All accommodations were superb and perfectly situated for enjoying the local scenery and culture. 

We transitioned from the cosmopolitan beachside vibe of Cape Town’s Camps Bay to a safari lodge that looked out on a busy watering hole frequented by hippos, zebras, elephants, antelopes and giraffes. We took advantage of many excursion opportunities: shark-tank diving, a swim in Devil’s Pool above Victoria Falls, a helicopter ride over the falls, ziplining, wine tasting, quad biking through vineyards, and a visit to an elephant sanctuary that included interaction with the animals.

Thanks to our agent’s meticulous planning, each day flowed seamlessly into the next. Transportation to and from airports and excursions was handled by a friendly cast of drivers and guides, all determined to make sure we had the best experience possible. We went to bed each day feeling like it had been the best day of the journey. It’s rare for my expectations to be exceeded, but our agent and his team did just that. It was an extraordinary experience.

Our honeymoon was truly tremendous! Our Zicasso agent and I spoke on the phone numerous times and connected via email consistently. She took everything we asked for and put it into the perfect itinerary. All of our transfers were on time, the accommodations were perfect, and everyone we interacted with was so incredibly kind. We couldn’t have asked for a better experience. We would 10,000/10 recommend this company!

We had an absolutely incredible experience and wonderful service from Zicasso's tour operator. Everything was well organized, so we didn't have to worry about a thing. The accommodations were all top-notch and we were treated so warmly at each location on our itinerary. The food was incredible and the drivers were all friendly, knowledgeable, and wonderful to spend time with. They enhanced our experience so much!

It was comforting to know that we were in such good hands and had support at the ready if needed. Our agent was wonderful to work with. He was friendly, responsive, and knowledgeable, and put together an amazing trip for us. We would highly recommend them and use them for any future travel. Thank you to Zicasso for pairing us up with our travel company!

Zicasso matched us with two excellent travel agents who were both professional, responsive, and knowledgeable. We selected this travel company. Our agent, Richelle, worked with us to design an itinerary that transformed our wish list into an incredible African journey. Her prompt responses to our questions or needs were greatly appreciated.

We were attempting to see a lot of South Africa and Namibia in only two weeks. Throughout our trip, the accommodations, transfers, guides, restaurants, flights, and activities that Richelle had arranged or suggested were superb. She helped us create a portal for our trip that served as a source of information, pick-up times, e-tickets, and things like our allergies that restaurants knew ahead of time. Additionally, she was there for us as we were traveling in case we had a problem or question. We can't say enough about her professionalism, patience, and genuine concern that our vacation would be everything we hoped for.

Our itinerary was ambitious, but Richelle's preparation made it possible. First, we spent three days at Marataba. The accommodations, food, and staff were first-rate. Our guide on the safaris was excellent and the variety of game we saw was impressive.

The next part of our trip was in Cape Town. We arrived in a storm that the locals called "the storm of the century". There was extensive damage and some loss of life as well. While the storm certainly curtailed some activities, the following days had brilliant sunshine. We had a great time visiting the V&A Waterfront, a colony of African penguins at Boulders Beach, enjoying the gorgeous coastal scenery along Chapman's Peak Drive, and a too-short visit to the Kirstenbosch National Botanical Garden. Our accommodations at the hotel in Sea Point were excellent for location and the professional staff.

After three days in Cape Town, our guide drove us for about an hour to the Cape Winelands. We arranged for two wine tastings in Stellenbosch. The winery was outstanding for the beautiful views and excellent wine. We also saw zebra and impala in the field just in front of the outdoor verandah. We had lunch at a boutique hotel and winery with spectacular views and delicious wine and food. Our accommodations at the hotel in Franschhoek were outstanding. The setting, service, food, and beautiful views were a highlight of our trip. Our room was large and beautifully appointed. An example of their generous hospitality was that all items in the minibar, including a bottle of wine produced at their winery, were gratis. We regretted having to leave after only one night's stay.

Our guide then returned us to the airport in Cape Town for our flight to Walvis Bay, Namibia. We were met by our driver at the airport to transfer us to the hotel in Swakopmund. The hotel was on the Atlantic Ocean and a perfect location to explore the town. The staff was top-notch. Warm, friendly, efficient, willing to help you arrange drivers, restaurant reservations, or figuring out how to work the TV remote.

After three days in Swakopmund, our excellent guide drove us to the lodge in the private Kulala Wilderness Reserve. Once again, the warm hospitality of the staff here and throughout our travels will stay with us for a long time. The lodge is a gateway to the magnificent dunes of Sossusvlei. Our guide was outstanding. He was an excellent driver over some awful roads and sand, and the depth and breadth of his knowledge were impressive. He cooked us a lovely chicken and salad lunch out in the desert. He drove us to Windhoek for our flight back to Johannesburg and our return home. 

There will be many wonderful things to remember about our journey in southern Africa, but Richelle's excellent guidance and the warmth of the African people are what will stay with us the longest.

Our recent two-week adventure through South Africa and Botswana, meticulously planned by Zicasso's travel partner, was nothing short of extraordinary. Our agent's deep knowledge of the area allowed us to experience the rich culture and breathtaking landscapes in a way we never could have imagined. Her expertise in selecting the best lodgings to suit our needs ensured every accommodation was comfortable, luxurious, and ideally situated. Our travel agent's strong planning and organizational skills made our journey seamless and stress-free, allowing us to fully immerse ourselves in the experience.

Our travel partner truly went above and beyond to cater to the diverse needs of the three couples traveling together. Her ability to manage our varying interests and preferences was impressive, ensuring everyone had a memorable and personalized experience. When a weather-related issue threatened to disrupt our plans, she swiftly and efficiently resolved the problem, showcasing her exceptional problem-solving skills. This level of service and attention to detail made it the best experience we've ever had with a travel agency. We highly recommend them to anyone seeking an unforgettable travel experience.

From our arrival to our departure, everything was fantastic! When we travel within the States, we do our own research and planning. However, we knew nothing about Japan (our daughter pushed for this trip). We decided to go “old school”, with a travel agent. We found ours through Zicasso.

The travel agents were great to work with and very responsive to emails. The itinerary was great and having guides for most of our excursions made everything so much more enriching. Especially when it came time for lunch. They know the best places!

We were a little worried about being there over the holidays, but we had no issues, with the exception of the crowds around Hakone for the Ekiden relay race.

Our guide created a slightly modified plan for our day trip in Hakone National Park to avoid road closures so we didn’t miss a thing. It was also a little stressful making sure we could make it back to Tokyo for our return flight with road closures and taxi/bus availability, but everything worked out perfectly with Japan’s wonderful train system.

We would definitely work with Zicasso's travel partner again.