Playful leopard seen on a Safari in South Africa.
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South Africa Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in South Africa

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Ratings of Zicasso's Service
Travel agent Lucy in South Africa office

Lucy's Travel Agency

4.8

 Based on 4 reviews

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Destinations:

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Botswana
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South Africa
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Zambia
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Zimbabwe

Verified Review

Roshana S.
Submitted on 1.20.2022

Talk about the trip of a lifetime. Our trip was magical, memorable, and worry-free. Our travel designer from the travel company helped us plan our two-week honeymoon and it was better than we could have ever imagined. He spent so much time and effort in creating the perfect and unique trip for us. He listened to our preferences, priorities, and concerns, and tailored the trip to what we were looking for. Even with COVID changing our initial plans, he was right there with a great backup option and was always available for a phone call to discuss and adjust our plans. When we wanted to change around a couple of aspects of the itinerary (for example, a different hotel for part of the trip) he had multiple backup options.Going to Africa a few days after getting married, during a global pandemic, was a challenge. However, the designer and the staff in Tanzania made the trip seamless and relaxing. Once we got to Tanzania, we felt like we were always being looked out for and always well taken care of. Our safari driver was exceptional. He was so fun to travel with and always found the best spots for us to view wildlife on our game drives. He was fun, kind, knowledgeable, and he went above and beyond to make us feel comfortable and protected. After a week of safari, we got to end our trip in Zanzibar. Although the weather was spotty, the resort had so much to offer. Our villa was beautiful with a private pool, the food was wonderful, and the pool/beach were incredible. Our honeymoon package included a massage and a private beachfront dinner. The staff was always available to help and went out of their way to be hospitable.Some family members decided to surprise us with additional experiences throughout our honeymoon as a wedding gift. We only learned after how helpful our travel designer was with putting the surprises together and helping them pick out memorable, special, and romantic experiences.We look back on our trip so fondly and highly recommend the travel team. We so appreciate that he made sure to follow up with us after our trip and couldn't wait to hear about it and help us relive our favorite moments.

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Travel agent Rachel in Africa

Rachel's Travel Agency

4.9

 Based on 91 reviews

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See Rachel's profile

Destinations:

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Botswana
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Namibia
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South Africa

Verified Review

Walter N.
Submitted on 6.25.2022

If I could mark this as a 10 star experience, I would. The travel company did a phenomenal job at planning and helping us have an enchanting 4 weeks long tour of Southern Africa in some of the most memorable, iconic, and fantastic places on earth. We started planning the trip 3 years before we could actually travel due to the restrictions imposed by Covid but our travel agent stood by us and worked with us the entire way to make this happen. At every step of the way, I felt that we received the best advice, recommendation, and service. We ended up visiting South Africa, Botswana, Namibia, and Zimbabwe/Zambia (Victoria Falls). We stayed at 12 locations, flew 7 flights intra-Africa,  and had 17 transfers to and from our destinations, not to mention the 30 plus trips/outings/drives that we took at the various locations. All this worked without one single snag. Everybody we met along the way and worked with were absolutely incredible; professional, courteous, friendly, and happy to assist in a genuine way, which made us feel welcome and added tremendously to the experience. The travel company was always just an email or phone call away and always responded immediately to the various questions I had as well as accommodated changes without any issues. In addition, we had several heartwarming surprises along the way that the company arranged to help us celebrate an anniversary and my wife's birthday.I do not hesitate to give the highest rating and warm recommendation to the travel company. Book with confidence knowing that they will go the extra hundred miles to ensure you will have the time of your life and remember fondly your trip to Africa.Thank you so very much Kylie, Rachel and the travel team, you have helped Monica and I to enjoy your beautiful part of the world, learn so many things, and make memories (supported by 6,500 pictures and 24 hours of video footage) that we will treasure for the rest of our lives.

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Travel agent Kent in Africa

Kent's Travel Agency

5.0

 Based on 41 reviews

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Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Rafael G.
Submitted on 5.25.2022

Trip went great and the travel company did a great job at planning all the reservations and logistics and suggesting the locations and camps. We were very happy to work with the company.

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Travel agent Daniela in South Africa

Daniella's Travel Agency

5.0

 Based on 53 reviews

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See Daniella's profile

Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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South Africa
3  More

Verified Review

Joseph R.
Submitted on 10.27.2021

Cannot say enough good things. 5++. Originally I had thought about ending our safari time with a trip to Madagascar, but our travel planner steered us to Zanzibar and that turned out great. When we arrived at Arusha, our greeter met us at the plane doors at the top of the stairs. My wife was having some balance issues, so he helped her down the stairway and commandeered a wheelchair for her. He whisked us through the three health stations and helped retrieve our luggage before we met our driver who sped us off to a coffee lodge. We stayed were a couple of days to accustom ourselves to the time change. Our travel planner saw that we had the cabin closest to the restaurant. They communicated those instructions to the other lodges as well, so my wife didn’t have far to walk to our lodgings.All of the properties we used as safari bases were wonderful. The levels of service were outstanding – the staff couldn’t do enough to ensure we had a great time. Our travel planner had arranged for the same driver/guide to accompany us for the first three lodges. Ali was terrific in adjusting the touring to fit us and in finding game. Besides the usual big five and grazers, we spotted cheetah on the hunt, a python crossing the road, and flamingos (as well as countless other birds).Our favourite of the safari lodges was near the Ngorongoro Crater. Every night we had a fire in the fireplace. After daily safari outings, there was a hot bubble bath with flower petals waiting in the claw-foot tub, and sweet & savoury snacks. The dinners were white table cloth affairs with top-notch cuisine.Our internal flights were well managed. No major snafus. When we arrived at our Serengeti lodge, the welcome was even warmer. We really enjoyed sundowners on the upper terrace, even when a serval jumped on our table and helped himself to a chicken wing. Besides seeing the wildebeest and zebra crossing the Mara River (until the crocs brought one down), a leopard and her two cubs, and a lioness and her four cubs, we finally were lucky enough to see and touch a pangolin. That’s been on my list for a long time.Our final stop on Zanzibar was like a trip to paradise. Every morning we called our butler and let him know what to bring to our sitting room for breakfast. Our bedroom overlooked the Indian Ocean and one of our two plunge pools. We mainly relaxed for five glorious days. Our travel planner had even arranged for a doctor to come and administer our COVID tests in our room so we didn’t need to make the 45 minute journey to the nearest clinic. Usually my wife is ready to return home near the end of a long vacation, but on this trip she agreed that we could stay another week – no problem.If we return to Africa for a fourth safari, we definitely will be calling Danni and Karen .Danni and Karen are a great team.

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Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 110 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
3  More

Verified Review

Saifuddin F.
Submitted on 6.30.2022

I was very impressed with our travel agency. Dan from the travel company had helped plan our vacation trip which was truly memorable. His choice of local travel agents and guides in Africa were extremely knowledgeable and helped us uniquely arrange the schedule and the events we wanted to experience. They also were very friendly and accommodative to all our needs during each of the tours.

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Steve's Travel Agency

4.9

 Based on 50 reviews

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Destinations:

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Africa
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Botswana
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Mauritius
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Mozambique
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Namibia
4  More

Verified Review

Shayna G.
Submitted on 1.19.2020

The trip was great - everything we wanted it to be! The travel designer was very responsive in adjusting our itinerary to make sure that we got the experiences and accommodations that we wanted in each of the four locations we went.  The transports that the designer arranged were very professional, friendly, punctual, and knowledgeable.  This was the perfect way to plan and spend our honeymoon!

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Travel agent Murray in Botswana

Murray's Travel Agency

4.9

 Based on 421 reviews

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Destinations:

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Africa
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Botswana
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Malawi
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Maldives
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Mozambique
5  More

Verified Review

Gisele B.
Submitted on 6.27.2022

Everything from planning to the actual trip was excellent. My agent Nikki was very helpful and patient with me in explaining all the different safari experiences and how to custom choose the trip I wanted!  Nikki educated me more, than in all the books I read on my own.I was so impressed with how smoothly everything went.  All my contacts were punctual and courteous. I don't know how you make everything come together so well.  I was able to fully enjoy my vacation without any headaches of the execution!  I have already shared with so many of my clients, that this is the way to travel.The establishments that were chosen were top notch.  More than I ever imagined. Sounds silly, but I felt like a princess the entire time!!I'm hoping to go back again and I have never wanted to repeat a travel destination before.Looking forward to receiving any of your future news lettersThanks again for everythingGigi B

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Travel agent Natalie in South Africa

Natalie's Travel Agency

5.0

 Based on 71 reviews

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See Natalie's profile

Destinations:

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Botswana
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South Africa

Verified Review

Sarah S.
Submitted on 7.12.2022

Our honeymoon was perfect! Natalie did an amazing job planning the perfect trip for us. We had originally booked the honeymoon during the pandemic in 2020 and she was able to move everything to 2022. She was quick to answer any questions we had about both the trip itself and also all the changing pandemic guidelines. The whole trip went seamlessly due to her hard work. We did not have to worry about anything. All the transfers were on time and we had plenty of time at the airports getting from place to place. All of our guides, rangers, and the staff at all 3 locations were so accommodating, friendly, and knowledgeable.  

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Featured Reviews

South Africa Review: Couple's African Safari, Mountains, Coast and Wildlife

AF

Anna F.
Jun 01, 2022
Where do I begin?! My husband and I had a wonderful last minute trip to South Africa. Although most trips require months of planning in advance, the travel agents with the tour company were able to secure us the best lodges and experiences. We were very flexible and they were more than willing to go above and beyond to help us make this trip a reality! They answered all of our questions and made traveling in Africa a pleasant, smooth experience. Don’t look any further for a travel agent - you have found the experts with the tour company! 

Luxury South Africa, Zimbabwe & Botswana Vacation Review: Sabi Sands Game Reserve, Okavango Delta, Victoria Falls, Safari

SS

SATHYANARAYANA S.
Jul 12, 2022
We had a memorable safari vacation in South Africa, Zimbabwe, and Botswana and we owe it to Natalie of our travel agency, South Africa, for her relentless commitment to bring this vacation to fruition after 2 years of numerous uncertainties due to Covid-19. What struck us about Natalie was her thorough professionalism, dedication, attention to smallest details and to our custom requirements in organizing this trip and its execution. This trip was originally scheduled for June 2020 covering accommodations in several lodges, ground and internal air transfers which had to be canceled and rebooked multiple times due to evolving Covid situations in USA, South Africa, Zimbabwe/Zambia, and Botswana. We highly recommend travelers to contact Natalie for a customized vacation to Africa.

Luxury South Africa & Zimbabwe Vacation Review: Family Africa Safari

KK

Kristen K.
Jul 01, 2022
We had an amazing family vacation in South Africa and Zimbabwe! Our travel agent was fantastic and took great care of us.

Travel Review: South Africa, Tours, Fine Dining, Africa Safari, 11-Day Luxury Vacation

SP

Stephanie P.
May 09, 2022
I felt from my first conversation with the travel planner that this travel company was the travel agent for us. I am thrilled to say that my instincts were right! Our travel planner was incredibly knowledgeable and she took the time to understand the type of experience that we wanted. This was our first visit to South Africa and we wanted to make the most of it.  The tours, the accommodations, the restaurant recommendations - everything was to our liking and often exceeded our expectations. South Africa is indescribably beautiful and everything about our trip was perfectly planned.  Thanks to the travel company, this was the trip of a lifetime. 

Luxury South Africa Vacation Review: Cape Town, Franschhoek, Winelands, Private Game Reserve, 10-Night Trip

EP

Elizabeth P.
May 16, 2022
Absolutely incredible!! Tara was the most amazing travel agent I could have ever asked for. She not only made this dream trip happen with a limited amount of time, but also fit in all the wonders of South Africa and made the process seamless. Tara was attentive, organized, and available whenever I needed her. I recommend everyone to use Zicasso now and I am planning a trip for my parents through Zicasso, as well! 

Luxury Trip to South Africa Travel Review: Touring the Coastline, Cape Town, Cape Winelands, Local Cuisine, Africa Safari

MH

mary h.
Apr 26, 2022
The travel company was wonderful.  The travel company listened to the kind of experience we wanted and came up with a great vacation that included a variety of experiences as well as a segment just for my husband and me as well as a segment that included our grown children and their spouses.  We had originally planned our trip for April of 2020 but Covid made it impossible to go.  The travel company worked with the venues we had chosen and the guides and they were able to recreate our trip for April of 2022, at virtually no added cost. We had lots of questions, which they graciously and thoroughly answered.  Their online itinerary and resource materials [e.g. tipping in SA, what to pack on a safari, tips and advice for staying safe] were extremely useful and easy to distribute among our party.  Along the way, we had to make a couple of adjustments in our schedule due to airline scheduling changes from the US to South Africa, and the company quickly and professionally responded with needed adjustments to our arrangements in South Africa. We needed their help once during the trip and they were right there with the support we needed.  We can't say enough great things about the travel company.  We had an exciting, enlightening trip, thanks to their help.

Luxury Africa Safari Review: South Africa, Zimbabwe, Botswana, Namibia, One-Month Tour, Sand Dunes, Sunsets & History

WN

Walter N.
Jun 25, 2022
If I could mark this as a 10 star experience, I would. The travel company did a phenomenal job at planning and helping us have an enchanting 4 weeks long tour of Southern Africa in some of the most memorable, iconic, and fantastic places on earth. We started planning the trip 3 years before we could actually travel due to the restrictions imposed by Covid but our travel agent stood by us and worked with us the entire way to make this happen. At every step of the way, I felt that we received the best advice, recommendation, and service. We ended up visiting South Africa, Botswana, Namibia, and Zimbabwe/Zambia (Victoria Falls). We stayed at 12 locations, flew 7 flights intra-Africa,  and had 17 transfers to and from our destinations, not to mention the 30 plus trips/outings/drives that we took at the various locations. All this worked without one single snag. Everybody we met along the way and worked with were absolutely incredible; professional, courteous, friendly, and happy to assist in a genuine way, which made us feel welcome and added tremendously to the experience. The travel company was always just an email or phone call away and always responded immediately to the various questions I had as well as accommodated changes without any issues. In addition, we had several heartwarming surprises along the way that the company arranged to help us celebrate an anniversary and my wife's birthday.I do not hesitate to give the highest rating and warm recommendation to the travel company. Book with confidence knowing that they will go the extra hundred miles to ensure you will have the time of your life and remember fondly your trip to Africa.Thank you so very much Kylie, Rachel and the travel team, you have helped Monica and I to enjoy your beautiful part of the world, learn so many things, and make memories (supported by 6,500 pictures and 24 hours of video footage) that we will treasure for the rest of our lives.

Luxury Africa Safari Review: South Africa & Zimbabwe, Timbavati & Sabi Sands Game Reserves, Victoria Falls, 50th Anniversary Trip

LP

Lindy P.
Apr 26, 2022

Our travel agent did an amazing job helping plan a trip to South Africa and Victoria Falls for us. From the initial phone call to discuss our preferences so she could create a tailor-made itinerary, to the little added touches along the way to acknowledge my parents’ 50th wedding anniversary, she really helped create a once in a lifetime adventure that we will never forget! 

Luxury South Africa Trip Review: Safari, Winelands, Cape of Good Hope, Boulder Beach, Franschhoek, Robbin Island

TG

Thomas G.
May 27, 2022
Our travel agency exceeded our expectations in virtually every area! We planned this trip with this travel agency about nine months ago, and they stayed in touch with us the entire time and addressed the many questions we had along the way. Dan and Mandy were always responsive and an absolute pleasure to deal with. They even assisted us with dinner reservations, sharing their personal experiences and recommendations. Dan and Mandy literally brought our dreams to life. We have never worked with a better travel consultant! Every step of the trip was perfectly choreographed! We never had to worry about how we would get from a particular airport to a hotel or when we would meet a guide. Dan and Mandy are logistical experts, and their local partners were perfectly selected.  This is the second time we have used a Zicasso travel consultant, and I can't imagine traveling internationally ever again without using one of Zicasso's expert travel consultants. If you are planning a trip to Africa, have Zicasso put you in touch with this travel agency.

Luxury South Africa & Zambia Africa Safari Tour Review: Culture, Kruger National Park

KR

Kelly R.
Jun 23, 2022
We cannot thank Natalie enough for planning a once in a lifetime trip, and it was certainly worth the wait! With all the changes due to Covid, she was able to revise our schedules and she keep everything as planned. We loved every minute of it and we are so grateful for her attention to detail, wonderful recommendations and exceptional customer service. Every hotel was beautiful with incredible views, the staff and service was excellent and the tours we went on were so fun! We loved being able to immerse ourselves into the local culture. We cannot wait to come back to explore more of Africa in the future! We would recommend Natalie's itinerary and planning to anyone interested in living luxuriously through South Africa! 
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