Neil's Travel Agency
Based on 14 reviews
Neil with our travel agency was amazing! He is so passionate about sharing the wonder, adventure, and beauty of South Africa with his clients and is also very mindful of budget and what you are personally looking for on your trip. We booked our honeymoon with Neil and it was without a doubt the best trip we have ever taken. Every suggestion from the amount of time in each destination, to the accommodations, to the activities was perfect! We would not have changed one thing about our trip. I put my full faith in Neil and was not disappointed at all!
Rachel's Travel Agency
Based on 117 reviews
Our trip was seamless! From the time that we left Johannesburg heading for the lodge in Chobe River, Botswana there was always someone right there to pick us up and deliver us to the right place. It made the trip so easy, allowing us to just enjoy the accommodations, the scenery and the game drives. We were promptly notified when there were adjustments to the transportation schedule and so we were never concerned or anxious. The only slight misunderstanding was at the hotel in Tambo airport when we checked in. The reservation was made under Betsy (which I go by all the time) but my passport shows only my formal name, Elizabeth. Although my last name is very unusual, the reception staff was only focused on my first name and thought we did not have a reservation. The manager straightened out that problem. The lodge in Chobe River is gorgeous and we lacked for nothing. The tent camps were also extremely well done. The staffs were wonderful and totally accommodating. Everyone, everywhere was so pleasant and the guides were fantastic. They know their stuff and they became our best friends. Overall the hospitality shown throughout our trip was nothing short of perfect.We chose to go during the rainy season and so we expected some weather inconvenience. Remarkably, the little rain that we got did not interfere with any activity. In fact, we got a bonus because of the downpours at the camp in Central Kalahari prior to our arrival. The runway was flooded and so we took a helicopter to the camp. That was so much fun!We thought the food was much better than we anticipated. Sure there were a few things that we did not care for, but 90% of the selections were excellent. With three substantial meals along with coffee breaks on the game drives and tea at 3:30, my husband and I returned to the US heavier than we left! In summary, we could not be happier!!
Simon's Travel Agency
Based on 115 reviews
Our honeymoon trip to Tanzania and Zanzibar was nothing short of the best trip of my entire life. Everything about this trip was spectacular and our travel company was very helpful throughout the process. We were helped by Andre. Not only was he very helpful and enthusiastic, but he also was very responsive, especially for two people who were very stressed in the middle of wedding planning. He never waited for more than 24 hours to respond, which is fairly quick. I did not have to call him at all throughout our whole trip because it was very well planned and all the information necessary was provided prior to us going. Since I have been back, I have not stopped talking about using Zicasso to plan trips and I also have not stopped talking about going on a safari. Overall, if you have the money to spend and are off from work in early February....GO TO THE SERENGETI! It's a once in a lifetime experience. Our private driver was absolutely amazing! So experienced and he took care of us very well.Zanzibar was amazing! We stayed at a resort (probably the best resort on the island). We were in paradise! Food was great in Tanzania and Zanzibar!Again, best trip of our lives!
Neil's Travel Agency
Based on 11 reviews
Our first Safari trip to South Africa fulfiled all of our dreams and expectations and then some. We had the trip of a lifetime and most of the credit goes to the travel team. From helping with the initial planning to making last minute changes they were fabulous. We were always made to feel very comfortable, from meeting us at every airport to assist with transport to reschedualing side trips to better meet our needs the travel team was on top of it all. We would not have had as good a trip as we did with out there help and guidence.
Charles' Travel Agency
Based on 25 reviews
If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency! I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown. My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time. The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti. The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large. I hope to return to Africa again… and I would ONLY use this travel company. Please consider them… and just give them a call. From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.
Dan's Travel Agency
Based on 119 reviews
Dan and Mandy from the travel agency are absolutely incredible to work with. We reached out for help planning our honeymoon. We didn't reach out in the most timely fashion and were incredibly stressed with wedding planning when we did. I had 1 conversation with Dan and that was all he needed to put together our absolute dream honeymoon. He somehow read my mind in ~20 minutes, made us feel incredibly comfortable traveling to a part of the world we had never been and immediately put us at ease that we were in good hands. Dan and Mandy helped us with every single step to make sure we were prepared for the trip so we could simply relax and enjoy it. They answered multiple rounds of questions and were flexible while providing their input as we finalized the details of our trip. Every detail was handled while we were on our trip and it felt like we had really good friends (with incredible taste in travel that we look up to) on the journey with us. We cannot recommend using the travel team to book your trip enough - these guys will be dealing with us for decades to come.
Murray's Travel Agency
Based on 429 reviews
The trip was a once in a lifetime type of experience. Sherilyn and the travel agency did a tremendous job catering to our requests and needs. Sherilyn spent hours on the phone with me as we finalized the itinerary spanning Cape Town, Safari at the game reserve in Kruger, and ending on the beach on Benguerra Island in Mozambique. My wife and I saw all the things we wanted to, and more! As a couple of animal lovers the trip was truly a blessing. We were able to hangout with penguins outside Cape Town; we saw the big 5 plus wild dogs, warthogs and much more on safari; and we swam with sharks, devil rays, turtles and lots of exciting marine life during our dives in Mozambique. The service was top notch. I even left my keys at the resort while on safari, and Sherilyn was able to coordinate a swift retrieval so that I had them before I returned home. I could not recommend Sherilyn and this travel company enough!
Kent's Travel Agency
Based on 51 reviews
Our honeymoon trip to Kenya and the Seychelles was seamless thanks to this travel company. Diana was extremely knowledgeable about the safari experience and the camps and made great suggestions about how to split our time. Every transfer was planned out, making the trip stress-free at every step of the way. Diana and Nell were extremely responsive and professional throughout the whole booking process.
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