Leopard sitting in tree at Mombo Camp on a Botswana Safari.
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Botswana Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Botswana

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Botswana travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Neil in South Africa

Neil's Travel Agency

4.9

 Based on 14 reviews

See Neil's profile

Destinations:

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Africa
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Botswana
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South Africa
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Zambia
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Zimbabwe

Verified Review

Nicole M.
Submitted on 1.19.2023

Neil with our travel agency was amazing! He is so passionate about sharing the wonder, adventure, and beauty of South Africa with his clients and is also very mindful of budget and what you are personally looking for on your trip. We booked our honeymoon with Neil and it was without a doubt the best trip we have ever taken. Every suggestion from the amount of time in each destination, to the accommodations, to the activities was perfect! We would not have changed one thing about our trip. I put my full faith in Neil and was not disappointed at all! 

Travel agent Rachel in Africa

Rachel's Travel Agency

4.9

 Based on 117 reviews

See Rachel's profile

Destinations:

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Botswana
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Namibia
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South Africa

Verified Review

Betsy G.
Submitted on 2.24.2023

  Our trip was seamless!  From the time that we left Johannesburg heading for the lodge in Chobe River, Botswana there was always someone right there to pick us up and deliver us to the right place. It made the trip so easy, allowing us to just enjoy the accommodations, the scenery and the game drives. We were promptly notified when there were adjustments to the transportation schedule and so we were never concerned or anxious. The only slight misunderstanding was at the hotel in Tambo airport when we checked in. The reservation was made under Betsy (which I go by all the time) but my passport shows only my formal name, Elizabeth. Although my last name is very unusual, the reception staff was only focused on my first name and thought we did not have a reservation. The manager straightened out that problem.  The lodge in Chobe River is gorgeous and we lacked for nothing. The tent camps were also extremely well done.  The staffs were wonderful and totally accommodating. Everyone, everywhere was so pleasant and the guides were fantastic. They know their stuff and they became our best friends. Overall the hospitality shown throughout our trip was nothing short of perfect.We chose to go during the rainy season and so we expected some weather inconvenience. Remarkably, the little rain that we got did not interfere with any activity. In fact, we got a bonus because of the downpours at the camp in Central Kalahari prior to our arrival. The runway was flooded and so we took a helicopter to the camp. That was so much fun!We thought the food was much better than we anticipated. Sure there were a few things that we did not care for, but 90% of the selections were excellent.  With three substantial meals along with coffee breaks on the game drives and tea at 3:30, my husband and I returned to the US heavier than we left! In summary, we could  not be happier!! 

Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 115 reviews

See Simon's profile

Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
8  More

Verified Review

Philip A.
Submitted on 3.1.2023

Our honeymoon trip to Tanzania and Zanzibar was nothing short of the best trip of my entire life. Everything about this trip was spectacular and our travel company was very helpful throughout the process. We were helped by Andre. Not only was he very helpful and enthusiastic, but he also was very responsive, especially for two people who were very stressed in the middle of wedding planning. He never waited for more than 24 hours to respond, which is fairly quick. I did not have to call him at all throughout our whole trip because it was very well planned and all the information necessary was provided prior to us going. Since I have been back, I have not stopped talking about using Zicasso to plan trips and I also have not stopped talking about going on a safari. Overall, if you have the money to spend and are off from work in early February....GO TO THE SERENGETI! It's a once in a lifetime experience. Our private driver was absolutely amazing! So experienced and he took care of us very well.Zanzibar was amazing! We stayed at a resort (probably the best resort on the island). We were in paradise! Food was great in Tanzania and Zanzibar!Again, best trip of our lives!

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Travel agent Neil in South Africa

Neil's Travel Agency

5.0

 Based on 11 reviews

See Neil's profile

Destinations:

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Botswana
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Namibia
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South Africa
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Zambia
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Zimbabwe

Verified Review

John A.
Submitted on 10.11.2019

Our first Safari trip to South Africa fulfiled all of our dreams and expectations and then some. We had the trip of a lifetime and most of the credit goes to the travel team. From helping with the initial planning to making last minute changes they were fabulous. We were always made to feel very comfortable, from meeting us at every airport to assist with transport to reschedualing side trips to better meet our needs the travel team was on top of it all. We would not have had as good a trip as we did with out there help and guidence.  

Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 25 reviews

See Charles's profile

Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Michele L.
Submitted on 12.6.2021

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 119 reviews

See Dan's profile

Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
3  More

Verified Review

Alexa G.
Submitted on 10.24.2022

Dan and Mandy from the travel agency are absolutely incredible to work with. We reached out for help planning our honeymoon. We didn't reach out in the most timely fashion and were incredibly stressed with wedding planning when we did. I had 1 conversation with Dan and that was all he needed to put together our absolute dream honeymoon. He somehow read my mind in ~20 minutes, made us feel incredibly comfortable traveling to a part of the world we had never been and immediately put us at ease that we were in good hands. Dan and Mandy helped us with every single step to make sure we were prepared for the trip so we could simply relax and enjoy it. They answered multiple rounds of questions and were flexible while providing their input as we finalized the details of our trip. Every detail was handled while we were on our trip and it felt like we had really good friends (with incredible taste in travel that we look up to) on the journey with us. We cannot recommend using the travel team to book your trip enough - these guys will be dealing with us for decades to come. 

Travel agent Murray in Botswana

Murray's Travel Agency

4.9

 Based on 429 reviews

See Murray's profile

Destinations:

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Botswana
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Maldives
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Mozambique
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Namibia
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Seychelles
3  More

Verified Review

Aaron R.
Submitted on 2.7.2023

The trip was a once in a lifetime type of experience. Sherilyn and the travel agency did a tremendous job catering to our requests and needs. Sherilyn spent hours on the phone with me as we finalized the itinerary spanning Cape Town, Safari at the game reserve in Kruger, and ending on the beach on Benguerra Island in Mozambique. My wife and I saw all the things we wanted to, and more! As a couple of animal lovers the trip was truly a blessing. We were able to hangout with penguins outside Cape Town; we saw the big 5 plus wild dogs, warthogs and much more on safari; and we swam with sharks, devil rays, turtles and lots of exciting marine life during our dives in Mozambique. The service was top notch. I even left my keys at the resort while on safari, and Sherilyn was able to coordinate a swift retrieval so that I had them before I returned home. I could not recommend Sherilyn and this travel company enough! 

Travel agent Kent in Africa

Kent's Travel Agency

4.9

 Based on 51 reviews

See Kent's profile

Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Lindsay K.
Submitted on 11.7.2022

Our honeymoon trip to Kenya and the Seychelles was seamless thanks to this travel company. Diana was extremely knowledgeable about the safari experience and the camps and made great suggestions about how to split our time. Every transfer was planned out, making the trip stress-free at every step of the way. Diana and Nell were extremely responsive and professional throughout the whole booking process.

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Featured Reviews

Luxury Botswana Family Travel Review: Activities, 10-Night Tour

LY

Leon Y.
Sep 12, 2022
Our family of four had an amazing adventure in Botswana thanks to the team at Zicasso and this travel company. We stayed 9 nights at 3 different camps and it was the perfect arrangement for us. The travel company has a lot of first-hand experience in Botswana and gave us valuable advice about where to stay and what to do. As a result, all the lodgings were fantastic, the activities were fun and memorable, and the many transfers were seamless.  

African Safari Trip Review: South Africa, Zambia, Zimbabwe, Botswana, 16-Day Tour

BV

Bob V.
Sep 14, 2022
We met the most friendly, passionate, and welcoming people throughout Africa while traveling in South Africa, Zambia, Zimbabwe, and Botswana. We were able to observe the big five and a significant number of other animals in their natural habitats. Traveling through the various countries and passport control can be intimidating, but overall fairly easy depending on how you are traveling (air or land).This is a good travel company and all our transfers were available as coordinated. One issue that could have been communicated better is the camp accommodations. A sail tent is nice if you understand that they get very hot during the day and some camps we stayed at did not have A/C or the A/C was only available for a 2-hour period. In addition, one camp had no wi-fi or cell service. If this is what you what, then no issue. However, it was unexpected.

South Africa, Botswana & Zimbabwe Travel Review: Johannesburg, Victoria Falls National Park, Cape Town, 10-Night Safari Trip

DZ

Danijela Z.
Sep 17, 2022
Our African Safari finally happened after being postponed from January 2020. This was our first time using Zicasso and we are overwhelmed what an extraordinary travel specialist Natalie from this travel company is. Although we have travelled extensively in the past, this was our first safari. Prior to leaving we did have a few concerns regarding unknowns of a Safari experience. Natalie was knowledgable, patient, responsive and assuring. Natalie followed up and stayed in touch over the time it took for us to finally take our trip, she listened to our concerns, needs and requirements, and met each and every one of them. She organized this amazing memorable and luxurious Safari experience with fantastic guides and accommodations. We toured from Johannesburg to African Safari in Botswana to Victoria Falls to South African Safari's and to beautiful Cape Town. Our African Safari experience exceeded our expectations. We will cherish this trip and look forward to visiting again. We are left with lots of good memories.Thank you Natalie for this exceptional first time Safari experience! 

Luxury South Africa, Botswana & Zimbabwe Trip Review: Johannesburg, Victoria Falls, Cape Town, Tuk Tuk Soweto Tour, Safari

PR

Paul R.
Aug 13, 2022
We started planning our African safari in July 2019 with stops in Johannesburg, Victoria Fall, Safari's in Botswana and 4 days at the end on Cape Town. After working with 2 companies referred by Zicasso, we decided to move forward with this travel agency. Sara and the travel team were fantastic to work with. After finalizing customized itinerary for our "July 2020" safari, we had to regroup due to Covid and travel concerns. Sara worked with us to postpone the trip to July 2022 and made sure that all of our deposits were protected. We regrouped in September 2021 and worked with Sara to fine tune the itinerary and travel dates. Throughout the planning, Sara and her staff were always available to answer our questions and make pivot with us as needed. When an internal airline went bankrupt, Sara was on top of it and made sure that alternative flights were arranged. When we needed to change our original hotel in Cape Town due to renovations, Sara got us rooms at another hotel (which was amazing). A week before our scheduled departure, Sara discovered that the jeep safari would not be available at one of the lodges due to high waters in the Okavango Delta. In 24-hours, she worked with us to rearrange our schedule to add an alternate lodge on the Botetit River where jeep safari's were available. The 3 lodges were fantastic and our guides were amazing. Our tours in South Africa were first class with great guides. We would definitely recommend that you use Sara and our travel company if you are planning a trip to Africa.  

Luxury South Africa, Zimbabwe & Botswana Vacation Review: Sabi Sands Game Reserve, Okavango Delta, Victoria Falls, Safari

SS

SATHYANARAYANA S.
Jul 12, 2022
We had a memorable safari vacation in South Africa, Zimbabwe, and Botswana and we owe it to Natalie of our travel agency, South Africa, for her relentless commitment to bring this vacation to fruition after 2 years of numerous uncertainties due to Covid-19. What struck us about Natalie was her thorough professionalism, dedication, attention to smallest details and to our custom requirements in organizing this trip and its execution. This trip was originally scheduled for June 2020 covering accommodations in several lodges, ground and internal air transfers which had to be canceled and rebooked multiple times due to evolving Covid situations in USA, South Africa, Zimbabwe/Zambia, and Botswana. We highly recommend travelers to contact Natalie for a customized vacation to Africa.

Luxury Botswana Travel Review: Wildlife & Nature, Helicopter Ride, 12-Night Tour

BG

Betsy G.
Feb 24, 2023
  Our trip was seamless!  From the time that we left Johannesburg heading for the lodge in Chobe River, Botswana there was always someone right there to pick us up and deliver us to the right place. It made the trip so easy, allowing us to just enjoy the accommodations, the scenery and the game drives. We were promptly notified when there were adjustments to the transportation schedule and so we were never concerned or anxious. The only slight misunderstanding was at the hotel in Tambo airport when we checked in. The reservation was made under Betsy (which I go by all the time) but my passport shows only my formal name, Elizabeth. Although my last name is very unusual, the reception staff was only focused on my first name and thought we did not have a reservation. The manager straightened out that problem.  The lodge in Chobe River is gorgeous and we lacked for nothing. The tent camps were also extremely well done.  The staffs were wonderful and totally accommodating. Everyone, everywhere was so pleasant and the guides were fantastic. They know their stuff and they became our best friends. Overall the hospitality shown throughout our trip was nothing short of perfect.We chose to go during the rainy season and so we expected some weather inconvenience. Remarkably, the little rain that we got did not interfere with any activity. In fact, we got a bonus because of the downpours at the camp in Central Kalahari prior to our arrival. The runway was flooded and so we took a helicopter to the camp. That was so much fun!We thought the food was much better than we anticipated. Sure there were a few things that we did not care for, but 90% of the selections were excellent.  With three substantial meals along with coffee breaks on the game drives and tea at 3:30, my husband and I returned to the US heavier than we left! In summary, we could  not be happier!! 

Luxury African Travel Review: South Africa, Lesotho, Zimbabwe, Botswana, Safari Drives, Soweto

AB

Anne B.
Sep 21, 2022

My husband and I just returned from a fabulous 3 1/2 week trip to Africa. We had selected this travel company to plan our trip. Rachel was wonderful to work with. She listened to our ideas and goals for the trip and planned accordingly. I had a couple of questions along the way and she responded quickly with helpful comments. It really helps when your travel agent is in country. The trip included travel to multiple countries which can be exhausting but everything went incredibly smoothly. We were met by local agents all along the way who knew our names and assisted us in every transfer of which there were many. The trip exceeded our expectations. I would strongly recommend Rachel and her travel team at this travel agency!Anne B

Luxury South Africa, Namibia, Zimbabwe & Botswana Trip Review: Cape of Good Hope, Zambezi River, Victoria Falls, Safari

PS

Patrick S.
Jul 21, 2022
We just returned from a 3 week four country (South Africa, Namibia, Zimbabwe, Botswana) trip that involved six internal flights and numerous transfers, seven hotels and lodges and other tours and events. All sent off without a hitch. Rachel provided a clear detailed itinerary that met all our needs to intimate, interesting locations away from overly commercial, crowded tourist trap accommodations. Highlights for us was self-driving through the rugged and empty roads of Namibia, down to the Cape of Good Hope in South Africa, the stunning beauty of the Zambezi River and Victoria Falls in Zimbabwe and wild beauty of our safari in Botswana. What was priceless were all our conversations with the different people we met from Africa on our journey. I have traveled extensively around the world, but had never spent time in Southern Africa, and cannot wait to return. The hospitality, the food, the wine and the adventure surpassed my expectations, and I have Rachel to thank for an incredibly well-planned adventure. 

Luxury Botswana, Zimbabwe & Zambia Anniversary Trip Review: Victoria Falls, Game Drives, Rhino Walk, 12-Day Tour

MP

Michael P.
Jul 12, 2022
I wish I could give this trip and our travel agency a hundred stars. Both the trip and the service that our travel company provided were over the top! We visited a Camp and Victoria Falls in Zimbabwe, did a Rhino walk in Zambia and also stayed at a Lodge by the Chobe River in Botswana. I cannot say enough good things about Natalie, from our travel agency.  We started planning this trip in Feb 2020 with what was supposed to be our big 10th anniversary trip. Then Covid struck the very next month and we were forced to postpone the trip not once, but twice. Over the course of the next two years Natalie was on top of EVERYTHING. She worked with the places that we had booked and the airlines within Africa and was able to change our travel arrangements to accommodate the ever changing situation.  To start this whole process, we provided Natalie with some general guidelines on what we thought we wanted to do and our budget and she took charge of putting together our dream vacation. She put together several possible itineraries and we fine tuned our trip from there. Natalie is based in South Africa, while we are located in the USA. This distance was never a problem in any of our planning and I never felt uncomfortable with the fact that she was in a completely different country (and continent). In fact, Natalie scheduled a phone call with us early in our planning so that we could get to know her and she could better understand our expectations. Natalie was always very responsive and I could always count on seeing a response to my emails either same day or first thing the next morning if I sent something late in her day. Her level of service was always top-notch!Natalie was incredibly thorough in researching things like Visas, travel vaccinations, passport requirements, Covid requirements, etc. so that we knew what needed to be done to prepare for this trip as well as what to expect once we got there. The icing on the cake was when we got to our room at our final destination (Chobe) to find a bottle of champagne and a very special note from Natalie to me and my wife thanking us for booking our trip with her and recognizing our 12th anniversary! :-)  I still get chill bumps thinking about how touching that was and what it meant to us.  

South Africa, Zimbabwe & Botswana Trip Review: 2-Week Safari Vacation

RK

Richard K.
Sep 02, 2022
Jamie and Garrick were terrific in proposing a perfect 2 week itinerary that fulfilled all our criteria. They then followed through during 2 years of Covid-19 postponements and rebookings, all of which worked perfectly. We placed our complete trust in them to pick the specific safari lodges, hotels, and travel arrangements. Everything worked out perfectly and seamlessly.  All of their choices turned out to be top notch. We couldn't be happier!
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