Long ago my husband and I decided to put Africa on our bucket list, but we kept hesitating due to the high cost and long trip. Then 2020 happened. We decided it was now or never so we went to work. I did some research and selected a few Africa specialists and finally settled on Kirsty and her travel company. I liked her right away and she not only knew her stuff (everyone knew their stuff), but she also listened to what we wanted. I liked the fact that she was South African but lived in Canada so it was easier to communicate with her.I booked the trip almost a year in advance and there were several worries along the way. I wasn't sure if we would be able to go given the state of Covid, the state of the world and numerous other obstacles. I felt like a nuisance always sending Kirsty emails asking her this or that, but she always replied to me patiently. She was there for us every step of the way. We didn't have a single issue that she couldn't handle.Show More
We had a wonderful vacation in Tanzania and Zanzibar. We would like to thank our travel specialist for the meticulous and thoughtful planning and their responsiveness to my questions and requests. We also would like to thank all the people help us during the trip. They are very attentive, patient and highly professional. They made our trip smooth and hassel-free and we thoroughly enjoyed our experience during this unforgettable trip! We will definitely recommend our travel specialist to our friends and families. Should we decide to come back and visit, we will definitely use them again!!!Show More
This trip will go down in the books! FIVE STARS for our travel agency! We visited Tanzania on a beautifully curated trip by the talented and thoughtful Jessica, owner of the travel company and our amazing guide. NOTHING about this trip was cookie cutter and no corners were cut! We stayed in the most stunning camps in Tarangire, Ngorongoro and the Serengeti and were treated like royalty. It was clear to us from the moment that we arrived that, Jessica was truly loved and, as a result, were treated with extra care everywhere we went. Like many, we had to postpone our trip twice due to Covid. Jessica was exceptional in her communication to us throughout and accommodating with rescheduling. She left no question unanswered and personally walked us through every step. Thank you, Jessica for your exceptional attention to detail and guidance through everything! Her love for Tanzania shines through!Our guide was with us throughout the trip. He is one of the most exceptional humans that I have come across in my life. Not only was he extremely knowledgeable about all of the areas we visited and the wildlife, but he had a sense of adventure that led us to special places off the beaten path and experiences that were truly ours, away from the masses. No short cuts with him! Furthermore, he was a great communicator and a positive, fun person to be around. Hakuna Matata!!Show More
Trip went great and the travel company did a great job at planning all the reservations and logistics and suggesting the locations and camps. We were very happy to work with the company.Show More
I was very impressed with our travel agency. Dan from the travel company had helped plan our vacation trip which was truly memorable. His choice of local travel agents and guides in Africa were extremely knowledgeable and helped us uniquely arrange the schedule and the events we wanted to experience. They also were very friendly and accommodative to all our needs during each of the tours.Show More
Cannot say enough good things. 5++. Originally I had thought about ending our safari time with a trip to Madagascar, but our travel planner steered us to Zanzibar and that turned out great. When we arrived at Arusha, our greeter met us at the plane doors at the top of the stairs. My wife was having some balance issues, so he helped her down the stairway and commandeered a wheelchair for her. He whisked us through the three health stations and helped retrieve our luggage before we met our driver who sped us off to a coffee lodge. We stayed were a couple of days to accustom ourselves to the time change. Our travel planner saw that we had the cabin closest to the restaurant. They communicated those instructions to the other lodges as well, so my wife didn’t have far to walk to our lodgings.All of the properties we used as safari bases were wonderful. The levels of service were outstanding – the staff couldn’t do enough to ensure we had a great time. Our travel planner had arranged for the same driver/guide to accompany us for the first three lodges. Ali was terrific in adjusting the touring to fit us and in finding game. Besides the usual big five and grazers, we spotted cheetah on the hunt, a python crossing the road, and flamingos (as well as countless other birds).Our favourite of the safari lodges was near the Ngorongoro Crater. Every night we had a fire in the fireplace. After daily safari outings, there was a hot bubble bath with flower petals waiting in the claw-foot tub, and sweet & savoury snacks. The dinners were white table cloth affairs with top-notch cuisine.Our internal flights were well managed. No major snafus. When we arrived at our Serengeti lodge, the welcome was even warmer. We really enjoyed sundowners on the upper terrace, even when a serval jumped on our table and helped himself to a chicken wing. Besides seeing the wildebeest and zebra crossing the Mara River (until the crocs brought one down), a leopard and her two cubs, and a lioness and her four cubs, we finally were lucky enough to see and touch a pangolin. That’s been on my list for a long time.Our final stop on Zanzibar was like a trip to paradise. Every morning we called our butler and let him know what to bring to our sitting room for breakfast. Our bedroom overlooked the Indian Ocean and one of our two plunge pools. We mainly relaxed for five glorious days. Our travel planner had even arranged for a doctor to come and administer our COVID tests in our room so we didn’t need to make the 45 minute journey to the nearest clinic. Usually my wife is ready to return home near the end of a long vacation, but on this trip she agreed that we could stay another week – no problem.If we return to Africa for a fourth safari, we definitely will be calling Danni and Karen .Danni and Karen are a great team.Show More
If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency! I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown. My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time. The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti. The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large. I hope to return to Africa again… and I would ONLY use this travel company. Please consider them… and just give them a call. From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.Show More
Our trip was beyond amazing and despite all the issues we could have had traveling during COVID, because of Simon and his team’s help, everything went absolutely perfectly!! I would book with them again in a heartbeat and highly recommend them to others!! We had never used a travel agent before but thought due to COVID and the fact that this trip was more involved than previous trips we have taken, it might be helpful to have someone guide us through each step. I absolutely know this trip would not have even come close to comparing to the incredible experience we had without the help of this travel company.Show More
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We had a wonderful vacation in Tanzania and Zanzibar. We would like to thank our travel specialist for the meticulous and thoughtful planning and their responsiveness to my questions and requests. We also would like to thank all the people help us during the trip. They are very attentive, patient and highly professional. They made our trip smooth and hassel-free and we thoroughly enjoyed our experience during this unforgettable trip! We will definitely recommend our travel specialist to our friends and families. Should we decide to come back and visit, we will definitely use them again!!!
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Our overall experience with both Zicasso and Kirsty was superb. Neither words nor pictures can capture the overall experience of a safari in Tanzania. The wildlife, the terrain, and the people made this experience unforgettable.
The trip to Tanzania from beginning to end went without a single glitch. All of Kirsty's recommendations were beyond satisfying. This included the itinerary, the lodges and camps, and the safari company that provided our guide. We lucked out when we were assigned our guide. He was not only an outstanding guide with an eagle eye but a great person that we now consider a friend.
When we started planning this trip we made a couple of date changes that Kirsty jumped on it and was able to accommodate on short notice, and we know that was not easy. We traveled to Italy first to visit family, so our trip to Tanzania started in Italy. When we were in Italy we were unable to complete the required health entry forms on our smartphones. Kirsty jumped and completed the forms for us, all we had to do was print them out. The bottom line, we had first-class service throughout this trip thanks to Kirsty.
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