Jessica's Travel Agency
Based on 62 reviews
We are back and now have survived two days back at work! A sharp (and unfortunate!) contrast to our last two weeks.And, those two weeks are truly memorable. Long and short of it is that the ENTIRE trip went without one hiccup and the experience will be held as a family favourite with many, many special moments sprinkled throughout.Our travel company had thought about and organized everything, thereby creating a very stress free trip for the whole family. Thank you!The properties were all outstanding, truly exceeded all of our expectations. The staff, the rooms, the food were all beyond wonderful. The hospitality overall was super friendly, warm and always demonstrating going above and beyond.And, above all else, our guide was a gem on all counts. He is a man of many skills - car fixing, navigating, birding, wildlife spotting (in an almost inhuman way - how does it do it?!?), kahawa making, knowledge of the culture/region/animals. You name it, he can do it. He answered ALL of our questions, put up with our bad jokes, catered to our kids to ensure they felt included, had tremendous energy at all times of the day regardless of what time he was up in the morning, was fun and warm, but always professional. You have an incredible person on your team who truly made our trip (with a few lions and hippos thrown in there, too).He taught me about the benefits of patience (e.g., waiting for a crossing, I would have long given up, but he waited quietly, sometimes for literally hours - and, yes, then it happened - and well worth the wait). If I could only have a fraction of his patience, I would be a better person!We all miss our guide and I hope we can stay in touch.I shared with our guide that I believe the travel company understated your offering. You and your tailored itinerary really did make a difference and I believe makes this travel team stand out from its competitors. For example:your choice of traveling from North to Central/Eastern Serengeti, then over to Tarangire - makes so much sense!your general avoidance of Central Serengeti (where the vehicles are lined up, sometimes 30 at a time). I loved the fact that our guide took us to rock outcroppings early in the morning and we would be the only people for miles and miles around.
Kirsty's Travel Agency
Based on 31 reviews
We can't say enough positive things about this travel company. From the very first contact Kirsty was professional, responsive, easy to deal with, and very accommodating. She listened to our needs, made suggestions based on her own travel experience in the Middle East and happily adjusted the itinerary as needed. The documentation provided was excellent and the itinerary easy to follow. In short, she was most competent and pleasant to deal with.The local companies chosen were likewise very professional. In all instances we were met, transferred and any special requirements taken care of. All local guides were knowledgable and, for the most part, flexible to our requests. All drivers were pleasant and skillful which is a must in Cairo.This is absolutely the best way to travel, even for experienced travelers, particularly in countries where the customs and language is so different.
Tehsin's Travel Agency
Based on 58 reviews
Planning process was excellent with quick response times, amazing suggestions and a tailored experience that was perfect for my group of 6.This travel company ended up giving us an experience of a lifetime and there were very few aspects of the trip we would change.
Dan's Travel Agency
Based on 115 reviews
The travel agency is an exceptional company! From their initial presentation we found the photographic representation of the possible journey to be stunning! But the clincher for choosing Dan and Mandy to arrange our trip was actually the text of the presentation. The descriptions were so respectful of the people, the animals, and the cultures we were likely to encounter, as well as the ecologic emphasis of choices made. These aspects resulted in us choosing the travel agency for our adventure. Most importantly, however, was the outcome of these choices made. Our adventure was not only consistent with the initial impression of respect for and appreciation of the humanity, the wildlife, and the planet; but also the entire affair exceeded expectations that we developed in anticipation of our trip.Along the way, Dan and Mandy were extremely responsive to any concerns we had, or issues that arose. Best part, though, was sharing with them the excitement of our daily discoveries. Our enthusiasm was reflected in their commitment to us having an 'exceeding expectations' experience! We could not be more pleased with the amazing experience Dan and Mandy crafted for us! It will live with us for years, and that is largely due to the personal touch the travel agency provides for their clients.
Kent's Travel Agency
Based on 50 reviews
Working with this travel company was an excellent experience. Angie was very knowledgeable about the areas we desired to visit and provided great suggestions to make our safari and trekking experiences unforgettable. Clara, the travel concierge was great to work with as well. I will also note that our travel agency was extremely flexible in working with us as we navigated the COVID-19 pandemic. They re-booked our itinerary twice to ensure we were comfortable traveling. The local companies our travel company works with were also excellent! From meeting us at the airport, shepherding us through customs, to ensuring we took PCR tests at an approved location, all was seamless and very much appreciated!Local guides were friendly, timely and knowledgeable. Accommodations were very nice. In short our travel agency was excellent to work with and I look forward to working with them again.
Simon's Travel Agency
Based on 113 reviews
Our trip was spectacular- everything we hoped it would be. Originally planned for 2020 and postponed twice, our travel advisor, Andre, was incredibly helpful, flexible, and patient. My husband and I travelled with our daughter, son-in-law and 2 teenage grandkids. It was a great mix of history, adventure, local cuisine, and a safari the was beyond all expectations.
Charles' Travel Agency
Based on 24 reviews
If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency! I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown. My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time. The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti. The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large. I hope to return to Africa again… and I would ONLY use this travel company. Please consider them… and just give them a call. From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.
Daniella's Travel Agency
Based on 54 reviews
Jamel S.From the very first meeting over the phone, I knew that this company was the one for our family trip to South Africa. I felt heard and Dani made sure that I understood each step of the process to curate our trip. The whole team was very easy to work with and very responsive to emails. We could not have asked for a better travel company. The mobile app was an unexpected, but very pleasant surprise. We had our trip summary, detailed itinerary, and travel documents all in one place on our phones. Each boutique hotel chosen was an experience in itself. The rooms were great, service was excellent, the locations were well thought out.The tour guides for each city were excellent and well informed. And I think we went during the best time of the year. It was winter in South Africa so it wasn't scorching hot and the mosquitos weren't out in droves as they would be in the summer months. It made the game drives more enjoyable as well because the dried grass and trees allowed us to see more animals.I'm planning another family trip and since our travel company has travel partners worldwide, they will be my go to travel agency.
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We had a wonderful vacation in Tanzania and Zanzibar. We would like to thank our travel specialist for the meticulous and thoughtful planning and their responsiveness to my questions and requests. We also would like to thank all the people help us during the trip. They are very attentive, patient and highly professional. They made our trip smooth and hassel-free and we thoroughly enjoyed our experience during this unforgettable trip! We will definitely recommend our travel specialist to our friends and families. Should we decide to come back and visit, we will definitely use them again!!!