Lionesse on a tree in Chobe National Park, Botswana

Southern Africa Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Southern Africa

Get Your Dream Vacation

  1. 1.

    Describe your dream trip

  2. 2.

    We match you with top travel specialists to plan your vacation

  3. 3.

    Book the trip when you are ready

Ratings of Zicasso's Service
Travel agent Lucy in South Africa office

Lucy's Travel Agency

4.9

 Based on 7 reviews

See all 7 reviewsSee all reviews
See Lucy's profile

Destinations:

country flag
Botswana
country flag
South Africa
country flag
Zambia
country flag
Zimbabwe

Verified Review

Roshana S.
Submitted on 1.20.2022

Talk about the trip of a lifetime. Our trip was magical, memorable, and worry-free. Our travel designer from the travel company helped us plan our two-week honeymoon and it was better than we could have ever imagined. He spent so much time and effort in creating the perfect and unique trip for us. He listened to our preferences, priorities, and concerns, and tailored the trip to what we were looking for. Even with COVID changing our initial plans, he was right there with a great backup option and was always available for a phone call to discuss and adjust our plans. When we wanted to change around a couple of aspects of the itinerary (for example, a different hotel for part of the trip) he had multiple backup options.Going to Africa a few days after getting married, during a global pandemic, was a challenge. However, the designer and the staff in Tanzania made the trip seamless and relaxing. Once we got to Tanzania, we felt like we were always being looked out for and always well taken care of. Our safari driver was exceptional. He was so fun to travel with and always found the best spots for us to view wildlife on our game drives. He was fun, kind, knowledgeable, and he went above and beyond to make us feel comfortable and protected. After a week of safari, we got to end our trip in Zanzibar. Although the weather was spotty, the resort had so much to offer. Our villa was beautiful with a private pool, the food was wonderful, and the pool/beach were incredible. Our honeymoon package included a massage and a private beachfront dinner. The staff was always available to help and went out of their way to be hospitable.Some family members decided to surprise us with additional experiences throughout our honeymoon as a wedding gift. We only learned after how helpful our travel designer was with putting the surprises together and helping them pick out memorable, special, and romantic experiences.We look back on our trip so fondly and highly recommend the travel team. We so appreciate that he made sure to follow up with us after our trip and couldn't wait to hear about it and help us relive our favorite moments.

Show More
Travel agent Rachel in Africa

Rachel's Travel Agency

4.9

 Based on 97 reviews

See all 97 reviewsSee all reviews
See Rachel's profile

Destinations:

country flag
Botswana
country flag
Namibia
country flag
South Africa

Verified Review

Deana B.
Submitted on 7.29.2022

We had our dream honeymoon thanks to this travel agency! We love to visit new cities & we had always wanted to go on Safari. Tara created the perfect itinerary where we were able to explore Cape Town & the wine region and then visit two amazing game reserves for Safari. It was seamless every step of the way…we never had to worry about transfers between accommodations & we were positively spoiled as honeymooners! I so appreciate how organized it was all planned. It allowed us to have a stress free trip & really enjoy each new experience. I truly can’t speak highly enough about our honeymoon…it was just perfect! I will recommend our travel company to anyone considering visiting Africa in the future and we hope to be back one day as well! 

Show More
Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 112 reviews

See all 112 reviewsSee all reviews
See Dan's profile

Destinations:

country flag
Africa
country flag
Botswana
country flag
Kenya
country flag
Rwanda
country flag
South Africa
3  More

Verified Review

Emily F.
Submitted on 8.20.2022

This was a trip of a lifetime! We highly recommend this travel agency. We wanted to work with a travel company to plan our adventure - not just take one off the shelf. Dan listened to what we wanted and provided great suggestions that helped us craft our unique trip. His passion for Africa was apparent from our first conversation and talking with him always made us more excited to go. This was our first trip to Africa so we had a lot of questions and Dan helped patiently answer every one.The trip went smoothly, everything was organized by our travel company very well. The flow of our trip was great. All of the food at the camps was delicious! We are vegetarian and had no issue with the quality or quantity of food! 

Show More

Get matched with our top travel agencies

Tell us about you trip and preferences.
We will hand pick the right travel agency for you.

Travel agent Murray in Botswana

Murray's Travel Agency

4.9

 Based on 423 reviews

See all 423 reviewsSee all reviews
See Murray's profile

Destinations:

country flag
Africa
country flag
Botswana
country flag
Malawi
country flag
Maldives
country flag
Mozambique
5  More

Verified Review

Michelle W.
Submitted on 8.17.2022

The flow from one activity through the next was quite smooth. Stella at our travel agency gave us a robust itinerary offering us a little bit of everything in Africa. It was a trip of a lifetime for sure and my mother and I had a great time the whole time!  We felt safe and cared for every step of the way.

Show More
Travel agent Kent in Africa

Kent's Travel Agency

5.0

 Based on 44 reviews

See all 44 reviewsSee all reviews
See Kent's profile

Destinations:

country flag
Africa
country flag
Botswana
country flag
Ethiopia
country flag
Kenya
country flag
Namibia
4  More

Verified Review

Paul R.
Submitted on 8.13.2022

We started planning our African safari in July 2019 with stops in Johannesburg, Victoria Fall, Safari's in Botswana and 4 days at the end on Cape Town. After working with 2 companies referred by Zicasso, we decided to move forward with this travel agency. Sara and the travel team were fantastic to work with. After finalizing customized itinerary for our "July 2020" safari, we had to regroup due to Covid and travel concerns. Sara worked with us to postpone the trip to July 2022 and made sure that all of our deposits were protected. We regrouped in September 2021 and worked with Sara to fine tune the itinerary and travel dates. Throughout the planning, Sara and her staff were always available to answer our questions and make pivot with us as needed. When an internal airline went bankrupt, Sara was on top of it and made sure that alternative flights were arranged. When we needed to change our original hotel in Cape Town due to renovations, Sara got us rooms at another hotel (which was amazing). A week before our scheduled departure, Sara discovered that the jeep safari would not be available at one of the lodges due to high waters in the Okavango Delta. In 24-hours, she worked with us to rearrange our schedule to add an alternate lodge on the Botetit River where jeep safari's were available. The 3 lodges were fantastic and our guides were amazing. Our tours in South Africa were first class with great guides. We would definitely recommend that you use Sara and our travel company if you are planning a trip to Africa.  

Show More
Travel agent Daniela in South Africa

Daniella's Travel Agency

5.0

 Based on 53 reviews

See all 53 reviewsSee all reviews
See Daniella's profile

Destinations:

country flag
Africa
country flag
Botswana
country flag
Kenya
country flag
Namibia
country flag
South Africa
3  More

Verified Review

Joseph R.
Submitted on 10.27.2021

Cannot say enough good things. 5++. Originally I had thought about ending our safari time with a trip to Madagascar, but our travel planner steered us to Zanzibar and that turned out great. When we arrived at Arusha, our greeter met us at the plane doors at the top of the stairs. My wife was having some balance issues, so he helped her down the stairway and commandeered a wheelchair for her. He whisked us through the three health stations and helped retrieve our luggage before we met our driver who sped us off to a coffee lodge. We stayed were a couple of days to accustom ourselves to the time change. Our travel planner saw that we had the cabin closest to the restaurant. They communicated those instructions to the other lodges as well, so my wife didn’t have far to walk to our lodgings.All of the properties we used as safari bases were wonderful. The levels of service were outstanding – the staff couldn’t do enough to ensure we had a great time. Our travel planner had arranged for the same driver/guide to accompany us for the first three lodges. Ali was terrific in adjusting the touring to fit us and in finding game. Besides the usual big five and grazers, we spotted cheetah on the hunt, a python crossing the road, and flamingos (as well as countless other birds).Our favourite of the safari lodges was near the Ngorongoro Crater. Every night we had a fire in the fireplace. After daily safari outings, there was a hot bubble bath with flower petals waiting in the claw-foot tub, and sweet & savoury snacks. The dinners were white table cloth affairs with top-notch cuisine.Our internal flights were well managed. No major snafus. When we arrived at our Serengeti lodge, the welcome was even warmer. We really enjoyed sundowners on the upper terrace, even when a serval jumped on our table and helped himself to a chicken wing. Besides seeing the wildebeest and zebra crossing the Mara River (until the crocs brought one down), a leopard and her two cubs, and a lioness and her four cubs, we finally were lucky enough to see and touch a pangolin. That’s been on my list for a long time.Our final stop on Zanzibar was like a trip to paradise. Every morning we called our butler and let him know what to bring to our sitting room for breakfast. Our bedroom overlooked the Indian Ocean and one of our two plunge pools. We mainly relaxed for five glorious days. Our travel planner had even arranged for a doctor to come and administer our COVID tests in our room so we didn’t need to make the 45 minute journey to the nearest clinic. Usually my wife is ready to return home near the end of a long vacation, but on this trip she agreed that we could stay another week – no problem.If we return to Africa for a fourth safari, we definitely will be calling Danni and Karen .Danni and Karen are a great team.

Show More
Travel agent Natalie in South Africa

Natalie's Travel Agency

5.0

 Based on 74 reviews

See all 74 reviewsSee all reviews
See Natalie's profile

Destinations:

country flag
Botswana
country flag
South Africa

Verified Review

Laura S.
Submitted on 8.4.2022

Our trip to South Africa was outstanding! Natalie from this travel agency captured my vision for the trip perfectly and we had a nice mix of all the variations you can find within the country. I had ideas of what I wanted to do and where I wanted to go, and Natalie put them all together much better than I could have. She was very informative on why we might want to do certain things (or not) and found us the best guides at each location. The hotels she booked for us were all amazing and at great locations. I wouldn't change a thing about our trip.  

Show More
Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 23 reviews

See all 23 reviewsSee all reviews
See Charles's profile

Destinations:

country flag
Africa
country flag
Botswana
country flag
Kenya
country flag
Namibia
country flag
Rwanda
4  More

Verified Review

Michele L.
Submitted on 12.6.2021

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

Show More

Show more agents

Featured Reviews

Luxury South Africa, Namibia, Zimbabwe & Botswana Trip Review: Cape of Good Hope, Zambezi River, Victoria Falls, Safari

PS

Patrick S.
Jul 21, 2022
We just returned from a 3 week four country (South Africa, Namibia, Zimbabwe, Botswana) trip that involved six internal flights and numerous transfers, seven hotels and lodges and other tours and events. All sent off without a hitch. Rachel provided a clear detailed itinerary that met all our needs to intimate, interesting locations away from overly commercial, crowded tourist trap accommodations. Highlights for us was self-driving through the rugged and empty roads of Namibia, down to the Cape of Good Hope in South Africa, the stunning beauty of the Zambezi River and Victoria Falls in Zimbabwe and wild beauty of our safari in Botswana. What was priceless were all our conversations with the different people we met from Africa on our journey. I have traveled extensively around the world, but had never spent time in Southern Africa, and cannot wait to return. The hospitality, the food, the wine and the adventure surpassed my expectations, and I have Rachel to thank for an incredibly well-planned adventure. 

Luxury Africa Safari Review: South Africa, Zimbabwe, Botswana, Namibia, One-Month Tour, Sand Dunes, Sunsets & History

WN

Walter N.
Jun 25, 2022
If I could mark this as a 10 star experience, I would. The travel company did a phenomenal job at planning and helping us have an enchanting 4 weeks long tour of Southern Africa in some of the most memorable, iconic, and fantastic places on earth. We started planning the trip 3 years before we could actually travel due to the restrictions imposed by Covid but our travel agent stood by us and worked with us the entire way to make this happen. At every step of the way, I felt that we received the best advice, recommendation, and service. We ended up visiting South Africa, Botswana, Namibia, and Zimbabwe/Zambia (Victoria Falls). We stayed at 12 locations, flew 7 flights intra-Africa,  and had 17 transfers to and from our destinations, not to mention the 30 plus trips/outings/drives that we took at the various locations. All this worked without one single snag. Everybody we met along the way and worked with were absolutely incredible; professional, courteous, friendly, and happy to assist in a genuine way, which made us feel welcome and added tremendously to the experience. The travel company was always just an email or phone call away and always responded immediately to the various questions I had as well as accommodated changes without any issues. In addition, we had several heartwarming surprises along the way that the company arranged to help us celebrate an anniversary and my wife's birthday.I do not hesitate to give the highest rating and warm recommendation to the travel company. Book with confidence knowing that they will go the extra hundred miles to ensure you will have the time of your life and remember fondly your trip to Africa.Thank you so very much Kylie, Rachel and the travel team, you have helped Monica and I to enjoy your beautiful part of the world, learn so many things, and make memories (supported by 6,500 pictures and 24 hours of video footage) that we will treasure for the rest of our lives.

Luxury South Africa, Zimbabwe & Botswana Vacation Review: Sabi Sands Game Reserve, Okavango Delta, Victoria Falls, Safari

SS

SATHYANARAYANA S.
Jul 12, 2022
We had a memorable safari vacation in South Africa, Zimbabwe, and Botswana and we owe it to Natalie of our travel agency, South Africa, for her relentless commitment to bring this vacation to fruition after 2 years of numerous uncertainties due to Covid-19. What struck us about Natalie was her thorough professionalism, dedication, attention to smallest details and to our custom requirements in organizing this trip and its execution. This trip was originally scheduled for June 2020 covering accommodations in several lodges, ground and internal air transfers which had to be canceled and rebooked multiple times due to evolving Covid situations in USA, South Africa, Zimbabwe/Zambia, and Botswana. We highly recommend travelers to contact Natalie for a customized vacation to Africa.

South Africa, Botswana, Zambia & Namibia Trip Review: Sossusvlei, Safari Tour, Krueger National Park, Victoria Falls

EB

Eliezer B.
May 09, 2022
Our trip to South Africa, Zambia, Botswana and Namibia was an amazing trip having a large variety of sites, from cities to waterfalls (Victoria Falls) to wild animals in three different game parks and amazing desert colors. We did a lot of travelling, mostly by small charter planes. The basic itinerary was developed by us with a lot of input from our agent, Tanya, who finalized it and arranged all the accommodations, guides, travel arrangements, hotels, game parks etc. Not only were all the arrangements complete and met our requirements, but during the trip she constantly stayed in touch with us and was on top of every step of the way, including unforeseen changes (e.g., delay in flights).We travel frequently around the world, and this was one of our most successful trips. 

Luxury South Africa & Zimbabwe Vacation Review: Family Africa Safari

KK

Kristen K.
Jul 01, 2022
We had an amazing family vacation in South Africa and Zimbabwe! Our travel agent was fantastic and took great care of us.

Travel Review: Botswana, South Africa, & Zambia Luxury Africa Safari Tour, Victoria Falls

ML

Matthew L.
Mar 29, 2022
We were very pleased with our travel company experience and would 100% work with them again for a future trip to Africa. Having booked for 2020 travel our agent was very flexible helping us reschedule due to the pandemic. In addition the team was knowledgeable and comprehensive. Every detail of our visit was flawlessly accounted for. We visited Cape Town, Zambia and Botswana. 

Luxury Africa Safari Review: South Africa, Zimbabwe, Botswana, Zambia, 18-Day Tour

RS

Ron S.
Jul 25, 2022
This was a great trip and the arrangements made by our travel specialist went off without a hitch. The feedback process to them has room for improvement. We were in line to get our boarding passes and the specialist is asking about our trip. We gave them quick none thorough feedback, from my wife only. In my opinion, not the best way to solicit feedback.   Our feedback was primarily on the camps, with maybe the company having more weight in feedback to the camps. They were all great, but need to provide more training to their game drivers, that this is a photo Safari and getting better placement for photos and not putting pressure to rush off to the next thing on their list, when the guests are clearly enjoying what they're seeing. At the game reserve in South Africa, our game driver was going to do a sundowner if it killed all of us.  He never once asked if we wanted to skip a sundowner. We had several sundowners with no sun and 1 with rain.My comments are more for feedback to the camps for improvement.ThanksRon 

Luxury South Africa, Botswana & Zimbabwe Trip Review: Johannesburg, Victoria Falls, Cape Town, Tuk Tuk Soweto Tour, Safari

PR

Paul R.
Aug 13, 2022
We started planning our African safari in July 2019 with stops in Johannesburg, Victoria Fall, Safari's in Botswana and 4 days at the end on Cape Town. After working with 2 companies referred by Zicasso, we decided to move forward with this travel agency. Sara and the travel team were fantastic to work with. After finalizing customized itinerary for our "July 2020" safari, we had to regroup due to Covid and travel concerns. Sara worked with us to postpone the trip to July 2022 and made sure that all of our deposits were protected. We regrouped in September 2021 and worked with Sara to fine tune the itinerary and travel dates. Throughout the planning, Sara and her staff were always available to answer our questions and make pivot with us as needed. When an internal airline went bankrupt, Sara was on top of it and made sure that alternative flights were arranged. When we needed to change our original hotel in Cape Town due to renovations, Sara got us rooms at another hotel (which was amazing). A week before our scheduled departure, Sara discovered that the jeep safari would not be available at one of the lodges due to high waters in the Okavango Delta. In 24-hours, she worked with us to rearrange our schedule to add an alternate lodge on the Botetit River where jeep safari's were available. The 3 lodges were fantastic and our guides were amazing. Our tours in South Africa were first class with great guides. We would definitely recommend that you use Sara and our travel company if you are planning a trip to Africa.  

Luxury Botswana, Zimbabwe & Zambia Anniversary Trip Review: Victoria Falls, Game Drives, Rhino Walk, 12-Day Tour

MP

Michael P.
Jul 12, 2022
I wish I could give this trip and our travel agency a hundred stars. Both the trip and the service that our travel company provided were over the top! We visited a Camp and Victoria Falls in Zimbabwe, did a Rhino walk in Zambia and also stayed at a Lodge by the Chobe River in Botswana. I cannot say enough good things about Natalie, from our travel agency.  We started planning this trip in Feb 2020 with what was supposed to be our big 10th anniversary trip. Then Covid struck the very next month and we were forced to postpone the trip not once, but twice. Over the course of the next two years Natalie was on top of EVERYTHING. She worked with the places that we had booked and the airlines within Africa and was able to change our travel arrangements to accommodate the ever changing situation.  To start this whole process, we provided Natalie with some general guidelines on what we thought we wanted to do and our budget and she took charge of putting together our dream vacation. She put together several possible itineraries and we fine tuned our trip from there. Natalie is based in South Africa, while we are located in the USA. This distance was never a problem in any of our planning and I never felt uncomfortable with the fact that she was in a completely different country (and continent). In fact, Natalie scheduled a phone call with us early in our planning so that we could get to know her and she could better understand our expectations. Natalie was always very responsive and I could always count on seeing a response to my emails either same day or first thing the next morning if I sent something late in her day. Her level of service was always top-notch!Natalie was incredibly thorough in researching things like Visas, travel vaccinations, passport requirements, Covid requirements, etc. so that we knew what needed to be done to prepare for this trip as well as what to expect once we got there. The icing on the cake was when we got to our room at our final destination (Chobe) to find a bottle of champagne and a very special note from Natalie to me and my wife thanking us for booking our trip with her and recognizing our 12th anniversary! :-)  I still get chill bumps thinking about how touching that was and what it meant to us.  

Luxury South Africa, Botswana & Zambia Vacation Review: Cape Town, Safaris, Victoria Falls, Wildlife, Food & Wine

DS

devra s.
Jun 28, 2022
Long ago my husband and I decided to put Africa on our bucket list, but we kept hesitating due to the high cost and long trip. Then 2020 happened. We decided it was now or never so we went to work. I did some research and selected a few Africa specialists and finally settled on Kirsty and her travel company. I liked her right away and she not only knew her stuff (everyone knew their stuff), but she also listened to what we wanted. I liked the fact that she was South African but lived in Canada so it was easier to communicate with her.I booked the trip almost a year in advance and there were several worries along the way. I wasn't sure if we would be able to go given the state of Covid, the state of the world and numerous other obstacles. I felt like a nuisance always sending Kirsty emails asking her this or that, but she always replied to me patiently. She was there for us every step of the way. We didn't have a single issue that she couldn't handle.
Show More Reviews