Lionesse on a tree in Chobe National Park, Botswana

Southern Africa Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Southern Africa

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each South Africa travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 25 reviews

See Charles's profile

Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Michele L.
Submitted on 12.6.2021

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 116 reviews

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Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
8  More

Verified Review

Philip A.
Submitted on 3.1.2023

Our honeymoon trip to Tanzania and Zanzibar was nothing short of the best trip of my entire life. Everything about this trip was spectacular and our travel company was very helpful throughout the process. We were helped by Andre. Not only was he very helpful and enthusiastic, but he also was very responsive, especially for two people who were very stressed in the middle of wedding planning. He never waited for more than 24 hours to respond, which is fairly quick. I did not have to call him at all throughout our whole trip because it was very well planned and all the information necessary was provided prior to us going. Since I have been back, I have not stopped talking about using Zicasso to plan trips and I also have not stopped talking about going on a safari. Overall, if you have the money to spend and are off from work in early February....GO TO THE SERENGETI! It's a once in a lifetime experience. Our private driver was absolutely amazing! So experienced and he took care of us very well.Zanzibar was amazing! We stayed at a resort (probably the best resort on the island). We were in paradise! Food was great in Tanzania and Zanzibar!Again, best trip of our lives!

Travel agent Rachel in Africa

Rachel's Travel Agency

4.9

 Based on 118 reviews

See Rachel's profile

Destinations:

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Botswana
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Namibia
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South Africa

Verified Review

Cassidy C.
Submitted on 3.19.2023

My husband and I had the most incredible trip to South Africa for our honeymoon thanks to Tara at the travel agency!!! She provided us with the trip of a lifetime, starting at the lodge in Kapama and the lodge in Sabi Sands for our safari leg, and then a trip to Bazaruto Archipielago for the remainder of the time. The pictures online don't do the accommodations justice! The rooms were stunning, the trip was all-inclusive for drinks and meals, and the experience was unforgettable!! Despite our trip to South Africa happening during the tail end of a hurricane, Tara was on top of everything before I could even ask her for advice on what to do. She was able to reroute our flights and transfers seamlessly, so there was no added stress when we learned one of our initial flights had been canceled. We did have one incident occur at the Johannesburg airport when we boarded the Airlink flight; when we walked up to the plane with our carry-on bags, I was informed that my bag was too large to be a carry-on and it was quickly checked. They handed me a yellow slip after writing my seat number on it and ushered us onto the plane. When we landed in Mozambique, I was given my carry-on suitcase, however, it was completely unzipped and a significant amount of money was missing ($850). We planned to use the money as tips for the staff on the island as well as fun excursions for the last leg of our honeymoon, but because of this, we didn't have any extra money to use. I called Tara very distraught and worried while we waited in the passport check line because I'd been afraid we were going to miss our car and boat transfers since the process of writing a report was taking so long and the computer systems seemed to be down. She was so unbelievably supportive and made me feel a lot better about the situation. She called ahead to the driver and the island to let them know what happened, and everyone went out of their way to make sure we still enjoyed our trip! Even though there was no way to recuperate our lost money, we still had a really great time, and we would absolutely do it all again!!! My only piece of advice - if you're traveling through the Johannesburg airport, use the kiosks that "wrap" luggage in plastic wrap for you. We laughed when we saw the plastic-wrapped suitcases the first time, but now we regret not getting it done because it deters theft, which seems to be relatively frequent on shorter flights.  

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Travel agent Neil in South Africa

Neil's Travel Agency

4.9

 Based on 14 reviews

See Neil's profile

Destinations:

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Africa
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Botswana
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South Africa
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Zambia
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Zimbabwe

Verified Review

Nicole M.
Submitted on 1.19.2023

Neil with our travel agency was amazing! He is so passionate about sharing the wonder, adventure, and beauty of South Africa with his clients and is also very mindful of budget and what you are personally looking for on your trip. We booked our honeymoon with Neil and it was without a doubt the best trip we have ever taken. Every suggestion from the amount of time in each destination, to the accommodations, to the activities was perfect! We would not have changed one thing about our trip. I put my full faith in Neil and was not disappointed at all! 

Travel agent Neil in South Africa

Neil's Travel Agency

5.0

 Based on 11 reviews

See Neil's profile

Destinations:

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Botswana
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Namibia
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South Africa
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Zambia
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Zimbabwe

Verified Review

John A.
Submitted on 10.11.2019

Our first Safari trip to South Africa fulfiled all of our dreams and expectations and then some. We had the trip of a lifetime and most of the credit goes to the travel team. From helping with the initial planning to making last minute changes they were fabulous. We were always made to feel very comfortable, from meeting us at every airport to assist with transport to reschedualing side trips to better meet our needs the travel team was on top of it all. We would not have had as good a trip as we did with out there help and guidence.  

Travel agent Natalie in South Africa

Natalie's Travel Agency

5.0

 Based on 78 reviews

See Natalie's profile

Destinations:

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Africa
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Botswana
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South Africa

Verified Review

Michele N.
Submitted on 1.17.2023

Natalie at our travel agency orchestrated an amazing family holiday for us which included a stay at a lodge near Kruger National Park and a hotel in Cape Town. It was designed to balance our adult daughters' needs for sunbathing and my desire to be on African Safari the entire trip. And I would say Natalie nailed it. Moroever, this trip started during the time of Covid, so I believe it was postponed not once but twice. Natalie diligently canceled and rescheduled flights. She advised us on when to buy tickets and worked to balance getting us the tickets we needed with the best price. She was attentive, listened, and delivered. I'd use her again if we return to South Africa. 

Travel agent Murray in Botswana

Murray's Travel Agency

4.9

 Based on 429 reviews

See Murray's profile

Destinations:

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Botswana
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Maldives
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Mozambique
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Namibia
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Seychelles
3  More

Verified Review

Aaron R.
Submitted on 2.7.2023

The trip was a once in a lifetime type of experience. Sherilyn and the travel agency did a tremendous job catering to our requests and needs. Sherilyn spent hours on the phone with me as we finalized the itinerary spanning Cape Town, Safari at the game reserve in Kruger, and ending on the beach on Benguerra Island in Mozambique. My wife and I saw all the things we wanted to, and more! As a couple of animal lovers the trip was truly a blessing. We were able to hangout with penguins outside Cape Town; we saw the big 5 plus wild dogs, warthogs and much more on safari; and we swam with sharks, devil rays, turtles and lots of exciting marine life during our dives in Mozambique. The service was top notch. I even left my keys at the resort while on safari, and Sherilyn was able to coordinate a swift retrieval so that I had them before I returned home. I could not recommend Sherilyn and this travel company enough! 

Travel agent Cearl in the South African office

Cearl's Travel Agency

5.0

 Based on 3 reviews

See Cearl's profile

Destinations:

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South Africa

Verified Review

Mike M.
Submitted on 12.23.2022

The only real complaint would be to properly vet the hotel for adequate generators. Due to "load shedding", the hotel in Franschhoek was without power for over half the day. A tad frustrating.

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Featured Reviews

African Safari Trip Review: South Africa, Zambia, Zimbabwe, Botswana, 16-Day Tour

BV

Bob V.
Sep 14, 2022
We met the most friendly, passionate, and welcoming people throughout Africa while traveling in South Africa, Zambia, Zimbabwe, and Botswana. We were able to observe the big five and a significant number of other animals in their natural habitats. Traveling through the various countries and passport control can be intimidating, but overall fairly easy depending on how you are traveling (air or land).This is a good travel company and all our transfers were available as coordinated. One issue that could have been communicated better is the camp accommodations. A sail tent is nice if you understand that they get very hot during the day and some camps we stayed at did not have A/C or the A/C was only available for a 2-hour period. In addition, one camp had no wi-fi or cell service. If this is what you what, then no issue. However, it was unexpected.

Luxury South Africa, Namibia, Zimbabwe & Botswana Trip Review: Cape of Good Hope, Zambezi River, Victoria Falls, Safari

PS

Patrick S.
Jul 21, 2022
We just returned from a 3 week four country (South Africa, Namibia, Zimbabwe, Botswana) trip that involved six internal flights and numerous transfers, seven hotels and lodges and other tours and events. All sent off without a hitch. Rachel provided a clear detailed itinerary that met all our needs to intimate, interesting locations away from overly commercial, crowded tourist trap accommodations. Highlights for us was self-driving through the rugged and empty roads of Namibia, down to the Cape of Good Hope in South Africa, the stunning beauty of the Zambezi River and Victoria Falls in Zimbabwe and wild beauty of our safari in Botswana. What was priceless were all our conversations with the different people we met from Africa on our journey. I have traveled extensively around the world, but had never spent time in Southern Africa, and cannot wait to return. The hospitality, the food, the wine and the adventure surpassed my expectations, and I have Rachel to thank for an incredibly well-planned adventure. 

Luxury South Africa, Zimbabwe & Botswana Vacation Review: Sabi Sands Game Reserve, Okavango Delta, Victoria Falls, Safari

SS

SATHYANARAYANA S.
Jul 12, 2022
We had a memorable safari vacation in South Africa, Zimbabwe, and Botswana and we owe it to Natalie of our travel agency, South Africa, for her relentless commitment to bring this vacation to fruition after 2 years of numerous uncertainties due to Covid-19. What struck us about Natalie was her thorough professionalism, dedication, attention to smallest details and to our custom requirements in organizing this trip and its execution. This trip was originally scheduled for June 2020 covering accommodations in several lodges, ground and internal air transfers which had to be canceled and rebooked multiple times due to evolving Covid situations in USA, South Africa, Zimbabwe/Zambia, and Botswana. We highly recommend travelers to contact Natalie for a customized vacation to Africa.

Luxury Africa Safari Review: South Africa, Zimbabwe, Botswana, Namibia, One-Month Tour, Sand Dunes, Sunsets & History

WN

Walter N.
Jun 25, 2022
If I could mark this as a 10 star experience, I would. The travel company did a phenomenal job at planning and helping us have an enchanting 4 weeks long tour of Southern Africa in some of the most memorable, iconic, and fantastic places on earth. We started planning the trip 3 years before we could actually travel due to the restrictions imposed by Covid but our travel agent stood by us and worked with us the entire way to make this happen. At every step of the way, I felt that we received the best advice, recommendation, and service. We ended up visiting South Africa, Botswana, Namibia, and Zimbabwe/Zambia (Victoria Falls). We stayed at 12 locations, flew 7 flights intra-Africa,  and had 17 transfers to and from our destinations, not to mention the 30 plus trips/outings/drives that we took at the various locations. All this worked without one single snag. Everybody we met along the way and worked with were absolutely incredible; professional, courteous, friendly, and happy to assist in a genuine way, which made us feel welcome and added tremendously to the experience. The travel company was always just an email or phone call away and always responded immediately to the various questions I had as well as accommodated changes without any issues. In addition, we had several heartwarming surprises along the way that the company arranged to help us celebrate an anniversary and my wife's birthday.I do not hesitate to give the highest rating and warm recommendation to the travel company. Book with confidence knowing that they will go the extra hundred miles to ensure you will have the time of your life and remember fondly your trip to Africa.Thank you so very much Kylie, Rachel and the travel team, you have helped Monica and I to enjoy your beautiful part of the world, learn so many things, and make memories (supported by 6,500 pictures and 24 hours of video footage) that we will treasure for the rest of our lives.

South Africa, Botswana, Zambia & Namibia Trip Review: Sossusvlei, Safari Tour, Krueger National Park, Victoria Falls

EB

Eliezer B.
May 09, 2022
Our trip to South Africa, Zambia, Botswana and Namibia was an amazing trip having a large variety of sites, from cities to waterfalls (Victoria Falls) to wild animals in three different game parks and amazing desert colors. We did a lot of travelling, mostly by small charter planes. The basic itinerary was developed by us with a lot of input from our agent, Tanya, who finalized it and arranged all the accommodations, guides, travel arrangements, hotels, game parks etc. Not only were all the arrangements complete and met our requirements, but during the trip she constantly stayed in touch with us and was on top of every step of the way, including unforeseen changes (e.g., delay in flights).We travel frequently around the world, and this was one of our most successful trips. 

South Africa, Zambia & Zimbabwe Tour Review: Safari, Glamping, 2-Week Travel

WS

William S.
Feb 10, 2023
Our trip to South Africa was tremendous. The accommodations exceeded our expectations and the assistance in country was dependable and wonderful. The travel agency was very responsive to our needs and was quick to respond to any changes we desired during the trip.  

Luxury South Africa, Namibia, Zimbabwe & Botswana Tour Review: Cape Town, Cape Winelands, Okavango Delta, Victoria Falls, Safari

JH

Jim H.
Dec 26, 2022
Rachel and her team patiently and very thoroughly put together a wonderful itinerary for my wife and me. Rachel was unfailingly responsive to our many questions and offered the insight on which we relied with complete confidence. Once we embarked on our travels, Rachel saw to it that things proceeded seamlessly. The companies she used for transportation and guiding were very professional and despite the many connections required during our multi-country trip, they were always there in a timely and friendly fashion to ensure we arrived at the intended destinations as and when planned or took us to see the sights we desired to experience (and some that were more spontaneous but equally rewarding). We were very fortunate, and appreciative, that Zicasso paired us with this travel company. 

Luxury South Africa & Zimbabwe Family Trip Review: Sabi Sands Safari, Victoria Falls, Wildlife, Culture, 20-Day Tour

VZ

Victoria Z.
Jan 08, 2023
Rachel and the staff at our travel agency are truly incredible! We had originally booked this trip for 2020 and had to delay it twice due to COVID travel restrictions. Throughout this time, Rachel kept in frequent contact with us about our trip, handling details, multiple questions, and providing reassurance that our trip would eventually happen-and it finally did in December, 2023. The travel agency handled all transitions, transfers, flights, accommodations and excursions very well and we had no problems in the countries we visited. The suggestions for excursions for our family were perfect and we enjoyed everything we did. We loved both the cultural dinners/excursions as well as viewing the cities and wildlife in Africa. The hotels that this company booked for us were wonderful and fit our needs perfectly. We were amazed at the attention to detail each day of our 20 day itinerary that was provided and it made it easy for us to travel all across South Africa and Zimbabwe. We are so grateful to Rachel and her staff for making this a trip of a lifetime for our family that we will always remember. I would highly recommend this agency to all who are interested in traveling in southern Africa!

South Africa & Zimbabwe Travel Review: 12-Day Vacation

AA

Andrea A.
Sep 21, 2022
Our trip to South Africa and Zimbabwe was a dream! We had a wonderful time. Everything was perfect start to finish and exceeded expectations. Neil and Lucy did a great job and wouldn’t change anything. Very impressed with communication and itinerary. Thank you so much for planning such an amazing trip!

Luxury South Africa & Botswana Trip Review: Safari, 16-Day Vacation

PH

penelope h.
Mar 25, 2023
I worked with Andre from our travel agency for my trip.  We were two Moms with three college graduating kids ( 3 young adults).  Our trip went to South Africa for 3 days and Botswana for 9 days.  The trip was amazing and Andre did a great job of working with me to coordinate everything.  Our trip was originally planned to happen during the Covid lockdowns and we had to cancel the entire trip and reschedule it again two years later once everyone got their schedules organized, Andre did a great job of handling everything.  I would use him again for a trip and I don't hesitate to recommend him.  My son called yesterday and asked when we were going back to Africa, a sure sign of a successful trip.
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