Latin America Travel Agents & Reviews

This is the second time I have used Zicasso. Perfect is the only word that I can use to describe this company. Everything runs like "clockwork". We just returned from a trip to Argentina which included 3 domestic flights, hotel transfers, and travel arrangements to points of interest. We were satisfied so much so, that we are already planning next years trip. Kieran, our trip advisor worked out every detail of our desired itinerary before hand. If you want a stress free planning and travel experience, Zicasso is the only way to go!

The itinerary was fantastic. With one exception, every activity exceeded expectations and there were so many things we did that were true "bucket list" experiences that it's hard to keep track! I think our travel agency knew the best companies, operators, and vendors to work with. The tour guides were true experts and everything was first class. The one day that didn't work out as well was the first day when our flight was late and we had to rush to the dive shop to get gear fitted, so some of the activities we hoped to do (hiking, kayaking) were canceled or abbreviated, through bad luck more than anything else.Jason was a big help planning travel, making adjustments, and advising on insurance. Thank God I got the trip cancellation insurance because I had to rebook all my flights the day before I left because of cancellations.Some of the activities surprised us with how strenuous they really were. I wasn't sure I was going to make it but with our guide's encouragement I was able to do the big climbs. On one hand, I didn't feel like the strenuous nature of the via Ferrata, Inca Trail trek, and Huayna Picchu climb was fully presented in the itinerary. On the other hand, if it had been I might have been a reluctant and could have missed out on three of the most spectacular experiences on the trip.  

First, we want to say that our trip to Belize was exactly what we were hoping for! We reached out to Zicasso for help planning our honeymoon to Belize and were matched up with the travel agent at the travvel company.  We had envisioned a beach honeymoon that included relaxing on the beach but also scuba diving multiple times during the week.  We are also foodies and love to experience a countries cuisine via private dinners or cooking classes wherever we travel.  Our agent heard all of our requests and brought it to life for us.  It was a perfect combination of romantic and relaxing, while also being fun and adventurous at times.We spent 7 days total in Belize. The first portion was spent on a private island resort close to Dangriga.  We could only utilize a boat to get on and off the island.  We had one day of diving and the rest of the time was spent relaxing on the beach, drinking fruity drinks, and eating delicious food.  The resort was very welcoming and accommodating. Our final night on the island included a private dinner with the head chef of the resort.  That was certainly a highlight of the trip! This first leg of our trip was truly incredible and forced us to unwind and really detach ourselves from our hectic home lives and enjoy the moment in time that we had on this beautiful Caye. The second portion of the trip was spent on Ambergris Caye at another 5 star resort just outside of bustling San Pedro.  We stayed in a beach front cabana.  Having our front door open up to the sandy beach, with the ocean steps from our front door was breathtaking! The food and service at the resort were top notch and the diving excursions we had were something we will not ever forget. Throughout the trip the travel company was just an email or phone call away.  They checked in on us throughout the vacation making sure everything was going smoothly.  We constantly felt taken care of and that our happiness and satisfaction with our trip/experience were the most important thing to this travel agency.  We cannot recommend the travel agent and her affiliates enough if you are planning a trip to Belize. Everything service related (both by the agency and the resorts) was impeccable and executed seamlessly and took any and all travel related stress away.  When we go back to Belize we will be using the travel agency again!  Thank you so much for the amazing honeymoon and the fantastic memories we created while in Belize.

Traveling to and through Peru as a non-Spanish speaker was intimidating but Veronica and her staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip!When extra things were needed (change in dinner reservation, schedule typhoid shot for my daughter, flight canceled by the airline, etc.…) people were there to take us, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!!!!

This travel company worked with us to create the trip that we wanted. They always replied speedily and completely to any questions we had during the planning process. Our guide in Quito was excellent. She was very knowledgeable and extremely helpful as we transitioned to different areas on our trip. The lodge in the Amazon basin was everything we expected and more. We saw so many birds and learned so much about the Amazonian rainforests. Our trip to the Galapagos was also so special. All of the crew of the boat made us comfortable and provided us with a wonderful experience. If someone is interested in the Amazon and the Galapagos, we would recommend this trip and this company without reservation as they checked off all our boxes.

We loved working with a local, eco-friendly travel company for our week-long trip to Rio de Janiero and the Amazon.  Our travel designer was able to provide us with answers to all our questions, as well and provide top-notch drivers, guides and hotels. We were met at the airport by a driver and a guide who spoke great English, transferred to a great hotel (and room) overlooking Copacabana Beach -- and the travel designer had arranged for us to check in to our room at 7 am!  After an overnight flight, this was very much appreciated.We kept the same driver and guide later that day for a leisurely tour of the Botanical Garden and Park Luje. A lovely way to de-stress after a long, long day of travel. We were suppose to do a helicopter tour late this afternoon, but when the clouds rolled in to cover the views, our guide made alternate plans for the next morning.  Again we were promptly picked up by the same driver and guide, and taken directly to the heliport for a fantastic helicopter tour (arranged by our designer, of course). Then we were taken to a clinic for Covid tests (required to stay in the Amazon) on our way to the airport to catch our flight.The travel designer arranged all flights & transfers: Rio to Manaus, overnight stay, then Manaus to Tefe where we had a transfer by boat to our Amazon lodge. The small lodge she recommended was delightful.  At the end of our stay she arranged for boat transfer and airline flights with all the necessary transfers. We were delighted to have booked thru our travel designer because she made sure all our guides and transfers had English speakers, which were immensely helpful in hotel and airport check ins, etc.The travel company made our trip stress free and allowed us to see, experience, and learn so much about Brazil thanks to her knowledge and her staff's quality assistance. We would highly recommend the travel company and won't hesitate to use them again for our next trip to Brazil. 

The travel planner and his team did an exceptional job planning our 10-day vacation to Chile! We went to Patagonia, Santiago, Colchagua Valley, and the Atacama desert. What we really enjoyed about working with our planner was that the trip was tailored to our interests rather than many other travel agencies where they send everyone the same trip outline. Our itinerary was thoughtfully assembled and took into consideration all of our interests (wine, hiking, site seeing, etc.). Additionally, the travel planner and his team were there for us every step of the trip. Whether it was preparing all of the necessary documents to enter the country or sending us daily app messages to detail our day/excursions, they were on top of everything! They are also available 24/7 and will always answer your message or call. We were truly grateful to have their support this entire trip. Without the travel company, we would have been lost and struggled mightily to plan a trip of this caliber. I would highly recommend using the planner and his team for your trip to Chile, Argentina, or any other country in South America. We had an incredible time on every step of the journey. You will not regret it! 

We just returned from an awesome tour of Argentina. Lucas, at our travel agency listened to our interests and worked with us to develop and refine a detailed itinerary that worked extremely well for us. We spent 19 days touring the country and everything went flawlessly. We started in Buenos Aires (1 night), traveled south to El Calafate (3 nights), then to Iguazu Falls (2 nights). Leaving Iguazu, we flew to Salta where we toured the Jujuy region, with a two night stay in Purmamarca and two nights in Salta. From Salta we went to Mendoza (3 nights), then Bariloche (3 nights), and back to complete our tour in Buenos Aires (2 nights). Our trip was a perfect mix of culture, food and nature. Our guides were outstanding in every destination; even the drivers were engaging. Lucas monitored our travels through correspondence with the tour guides to make sure our accommodations and needs were being met. Lucas certainly paid attention to every detail of the trip, to make our adventure the most enjoyable. He was very professional and always quick to respond to any text or question we had during the planning stage and while in country. We were pleased to have the opportunity to meet Lucas in person during our stay in Buenos Aires which made the trip even more personal.