Pierre's Travel Agency
Based on 40 reviews
Destinations:
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Our Zicasso travel agent did a wonderful job organizing our trip in alignment with our requests. They were quick to make adjustments when requested and immediately responsive when we arrived and could not find our driver (which was quickly resolved). All of the tours he arranged were outstanding and provided a lifetime of memories, as well as a worry-free vacation.
Margoth's Travel Agency
Based on 4 reviews
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My husband, four adult children, and I had such a wonderful family trip! We worked with our Zicasso tour operator and she was extremely proactive, thorough, and responsive. Within a day or so after our initial introductory conversation, she sent a proposed itinerary, which was a great jumping-off point for planning. Even though we were extremely slow to book and the busy travel season was upon us, she never pressured us, and instead made suggestions to plan the best trip possible.
Once in Colombia, the travel team stayed in touch with us every step of the way through WhatsApp, including sending us boarding passes for our in-country flights. They even left us a wonderful gift at the hotel as a memento of our trip. I would highly recommend our travel company to plan any Colombia trip!
Catalina's Travel Agency
Based on 65 reviews
Destinations:
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Our Zicasso tour operator's suggestions and planning for my first trip to Belize were beyond amazing and outstanding, especially given the short amount of time given for planning and then our requested change of dates about a month before flying. Together, we put together a land package that included the Mayan ruins and cave tubing.
The private transportation driver who took us to the mountain was patient in waiting for our delayed flight and knowledgeable in pointing out areas of interest on the two-hour trip.
We stayed at a hotel which was quaint, clean, and beautiful. The staff were completely service-driven. Our driver/guide for the Mayan ruins and cave tubing was extremely polite and so knowledgeable. We loved him! Cave tubing is way too much fun and I am looking forward to going back to do it again. Our travel agent added an unexpected and welcomed tour through an iguana conservation project located at the hotel.
The small plane/flight to Ambergris Caye was easy and gave great views. The inn right on the beach was cute, quaint, and small. It was in a great location to get away from the business of San Pedro by walking along the beachside or getting into the hustle/bustle of the town by walking one block.
We took two snorkel excursions on which both crews were extremely knowledgeable, polite, and very nice. One had us going out on a sailboat, which was a pleasant surprise.
We were able to rent a golf cart directly through the hotel, whose staff were kind and provided exceptional customer service, to travel to Secret Beach.
One minor thing was being on the second floor of the hotel instead of the ground floor, but we completely understand that we were probably lucky to have even got a room there due to our late changes.
We are more than excited about planning a trip to go back next year!
Joy's Travel Agency
Based on 11 reviews
Destinations:
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I am extremely pleased with our Zicasso travel partner. The complexity of the trip was made so much easier by our travel agent. We stayed in five different locations, were picked up and transported to our next destination seven times, and each occurred with Swiss-like precision.
Our overnight hotels were clean, spacious, and appropriately located. The app was helpful regarding where we were, where to eat, and what to do. The resort and cruise our tour operator recommended met every expectation, providing luxury and adventure.
Leading up to our adventure, our travel agent was enthusiastic and helpful in advising us what to expect, pack, and experience.
I totally recommend her agency and the on-site support agency she used.
Camille's Travel Agency
Based on 19 reviews
Destinations:
Verified Review
Overall, I believe the travel agency did a good job of setting everything up. All the guides showed up on time and ensured we reached our scheduled destinations. The hotels were clean and comfortable. Overall, it was a positive trip and I would recommend using this travel company.
Victoria's Travel Agency
Based on 105 reviews
Destinations:
Verified Review
Recently, we took a mother-daughter trip to Peru through Zicasso and had a wonderful experience. From the beginning, our travel agent was very responsive and easy to communicate with. She communicated via email, phone calls, and text, and took all our concerns into consideration when planning a fabulous trip for us. She provided us with all the pertinent information needed to make sure we were prepared and made the whole process very easy.
We spent most of our time in Cusco, Peru, and our tour guide there was very knowledgeable and friendly, and looked after our comfort throughout the tours.
The travel team took care of all tickets and transportation, and everything flowed seamlessly. We did not have to wait anywhere as all the tickets for the various activities were ready for us, and the transportation was always on time.
The accommodations were always in a central location and very comfortable, with breakfast included.
Our driver was also great. He was very skilled in driving through the narrow and winding roads, and we were able to see beautiful scenery as we visited the different locations.
Additionally, our travel agent frequently checked in to make sure all was going smoothly and even helped us make some last-minute changes to the itinerary, which was incredibly helpful.
We saw many of the iconic archaeological parks and sites, and had a chance to learn a lot about Peruvian history and culture.
On the last day, we were able to take a cooking class and visit a local market, which was a wonderful, unique experience.
Overall, we had a very enjoyable and memorable trip. Our travel team made sure we were well taken care of and their love for Peru came through in our experience. We would definitely recommend this tour group to anyone planning a visit to Peru!
Paul's Travel Agency
Based on 371 reviews
Destinations:
Verified Review
I've just returned from a fantastic trip to Peru and Ecuador! From the moment I set foot in Lima to the moment I departed from Quito, my experience was flawless – and I do mean flawless! Quite literally, I could not have asked for more. I felt as if I were truly listened to when I first described my travel goals and preferences to Zicasso's travel partner (for me, it was history, biology, archaeology, and a physically active itinerary), and he really delivered! He was spot-on in creating a custom-designed travel plan.
I had tons of fun. I learned so much about Peruvian and Ecuadorian history, I experienced the amazing flora and fauna of the Galapagos (definitely a highlight!), I traveled by boat deep into the Amazon, I hiked to Machu Picchu ... All in all, I saw and did more wonderful things than I could have possibly dreamed of. Again, the word "flawless" comes to mind as I look back on the entire trip!
Kieran's Travel Agency
Based on 111 reviews
Destinations:
Verified Review
We just returned from our vacation to Patagonia. Our travel partner provided excellent service from the time we booked until we departed from Santiago. He personally met us at the airport and took us to our hotel in Buenos Aires. He then spent time with us going over our 15-day itinerary to ensure we were satisfied with it. He provided suggestions for restaurants and other points of interest for those times when pre-planned activities were not included in the itinerary.
Zicasso’s travel agent was extremely responsive when we had any questions during our trip. Given we had numerous inter-country flights and transfers, it was extremely helpful. He confirmed in advance with certain transfer companies to ensure our experience was as seamless as possible.
Given this was our first visit to Patagonia, our tour operator planned an excellent itinerary and ensured we experienced the region at its best. The lodging choices were excellent.
We are looking forward to returning to Patagonia and would definitely work with our travel agency again.
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