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Latin America Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Latin America

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Ratings of Zicasso's Service
Travel agent Paul in Peru

Paul's Travel Agency


 Based on 337 reviews

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Galapagos / Ecuador
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Verified Review

Bill K.
Submitted on 7.4.2022

The itinerary was fantastic. With one exception, every activity exceeded expectations and there were so many things we did that were true "bucket list" experiences that it's hard to keep track! I think our travel agency knew the best companies, operators, and vendors to work with. The tour guides were true experts and everything was first class. The one day that didn't work out as well was the first day when our flight was late and we had to rush to the dive shop to get gear fitted, so some of the activities we hoped to do (hiking, kayaking) were canceled or abbreviated, through bad luck more than anything else.Jason was a big help planning travel, making adjustments, and advising on insurance. Thank God I got the trip cancellation insurance because I had to rebook all my flights the day before I left because of cancellations.Some of the activities surprised us with how strenuous they really were. I wasn't sure I was going to make it but with our guide's encouragement I was able to do the big climbs. On one hand, I didn't feel like the strenuous nature of the via Ferrata, Inca Trail trek, and Huayna Picchu climb was fully presented in the itinerary. On the other hand, if it had been I might have been a reluctant and could have missed out on three of the most spectacular experiences on the trip.  

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Travel agent Kieran in Argentina

Kieran's Travel Agency


 Based on 78 reviews

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Verified Review

Submitted on 7.3.2022

This is the second time I have used Zicasso. Perfect is the only word that I can use to describe this company. Everything runs like "clockwork". We just returned from a trip to Argentina which included 3 domestic flights, hotel transfers, and travel arrangements to points of interest. We were satisfied so much so, that we are already planning next years trip. Kieran, our trip advisor worked out every detail of our desired itinerary before hand. If you want a stress free planning and travel experience, Zicasso is the only way to go!

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Travel agent Camille in Brazil

Camille's Travel Agency


 Based on 14 reviews

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Verified Review

Brenda M.
Submitted on 3.2.2022

We loved working with a local, eco-friendly travel company for our week-long trip to Rio de Janiero and the Amazon.  Our travel designer was able to provide us with answers to all our questions, as well and provide top-notch drivers, guides and hotels. We were met at the airport by a driver and a guide who spoke great English, transferred to a great hotel (and room) overlooking Copacabana Beach -- and the travel designer had arranged for us to check in to our room at 7 am!  After an overnight flight, this was very much appreciated.We kept the same driver and guide later that day for a leisurely tour of the Botanical Garden and Park Luje. A lovely way to de-stress after a long, long day of travel. We were suppose to do a helicopter tour late this afternoon, but when the clouds rolled in to cover the views, our guide made alternate plans for the next morning.  Again we were promptly picked up by the same driver and guide, and taken directly to the heliport for a fantastic helicopter tour (arranged by our designer, of course). Then we were taken to a clinic for Covid tests (required to stay in the Amazon) on our way to the airport to catch our flight.The travel designer arranged all flights & transfers: Rio to Manaus, overnight stay, then Manaus to Tefe where we had a transfer by boat to our Amazon lodge. The small lodge she recommended was delightful.  At the end of our stay she arranged for boat transfer and airline flights with all the necessary transfers. We were delighted to have booked thru our travel designer because she made sure all our guides and transfers had English speakers, which were immensely helpful in hotel and airport check ins, etc.The travel company made our trip stress free and allowed us to see, experience, and learn so much about Brazil thanks to her knowledge and her staff's quality assistance. We would highly recommend the travel company and won't hesitate to use them again for our next trip to Brazil. 

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Travel agent Catarina in Belize

Catarina's Travel Agency


 Based on 48 reviews

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Verified Review

Robert T.
Submitted on 4.24.2022

First, we want to say that our trip to Belize was exactly what we were hoping for! We reached out to Zicasso for help planning our honeymoon to Belize and were matched up with the travel agent at the travvel company.  We had envisioned a beach honeymoon that included relaxing on the beach but also scuba diving multiple times during the week.  We are also foodies and love to experience a countries cuisine via private dinners or cooking classes wherever we travel.  Our agent heard all of our requests and brought it to life for us.  It was a perfect combination of romantic and relaxing, while also being fun and adventurous at times.We spent 7 days total in Belize. The first portion was spent on a private island resort close to Dangriga.  We could only utilize a boat to get on and off the island.  We had one day of diving and the rest of the time was spent relaxing on the beach, drinking fruity drinks, and eating delicious food.  The resort was very welcoming and accommodating. Our final night on the island included a private dinner with the head chef of the resort.  That was certainly a highlight of the trip! This first leg of our trip was truly incredible and forced us to unwind and really detach ourselves from our hectic home lives and enjoy the moment in time that we had on this beautiful Caye. The second portion of the trip was spent on Ambergris Caye at another 5 star resort just outside of bustling San Pedro.  We stayed in a beach front cabana.  Having our front door open up to the sandy beach, with the ocean steps from our front door was breathtaking! The food and service at the resort were top notch and the diving excursions we had were something we will not ever forget. Throughout the trip the travel company was just an email or phone call away.  They checked in on us throughout the vacation making sure everything was going smoothly.  We constantly felt taken care of and that our happiness and satisfaction with our trip/experience were the most important thing to this travel agency.  We cannot recommend the travel agent and her affiliates enough if you are planning a trip to Belize. Everything service related (both by the agency and the resorts) was impeccable and executed seamlessly and took any and all travel related stress away.  When we go back to Belize we will be using the travel agency again!  Thank you so much for the amazing honeymoon and the fantastic memories we created while in Belize.

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Travel agent Veronica in Peru

Veronica's Travel Agency


 Based on 281 reviews

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Verified Review

Rajarshi G.
Submitted on 7.12.2022

Our travel company provided excellent service. They were very knowledgable about the locations (Peru, Bolivia) and exceedingly responsive. Janet (from our travel agency) always responded to my emails within a few hours and worked with me to tune the itinerary exactly how we wanted it. She also did two videoconf calls with me to address my queries face to face.During the trip, we created a WhatsApp group where our travel company's folks stayed in constant communication. We did make small adjustments to the trip and they were efficient about handling those too.The hotels they booked were very good, and we totally enjoyed our stay in South America.In short, we loved the service from this travel agency and will recommend them to our friends.

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Travel agent David in Australia

David's Travel Agency


 Based on 91 reviews

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New Zealand

Verified Review

Deborah W.
Submitted on 5.16.2022

This travel company worked with us to create the trip that we wanted. They always replied speedily and completely to any questions we had during the planning process. Our guide in Quito was excellent. She was very knowledgeable and extremely helpful as we transitioned to different areas on our trip. The lodge in the Amazon basin was everything we expected and more. We saw so many birds and learned so much about the Amazonian rainforests. Our trip to the Galapagos was also so special. All of the crew of the boat made us comfortable and provided us with a wonderful experience. If someone is interested in the Amazon and the Galapagos, we would recommend this trip and this company without reservation as they checked off all our boxes.

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Travel agent Brian in Colombia

Brian's Travel Agency


 Based on 31 reviews

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Verified Review

Peggy D.
Submitted on 5.20.2022

Traveling to and through Colombia as a non-Spanish speaker was intimidating but Brian and his staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip! My time in Colombia still felt this way even after the airline lost my luggage and it took 3 days for it to arrive in Cartagena and by that time I was in Bogota. Brian and his staff kept in touch with the airlines involved until my bags arrived in Bogota and then our guide in Bogota helped arrange for us to get the suitcases from the airport. So many moving parts and pieces but our travel agency made it look easy to get it taken care of. Brian and his staff were always quick to respond to my emails and texts, there to take us where we needed to go, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!

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Travel Agent Lucas in Argentina

Lucas' Travel Agency


 Based on 3 reviews

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Verified Review

Lorrie M.
Submitted on 6.15.2022

We just returned from an awesome tour of Argentina. Lucas, at our travel agency listened to our interests and worked with us to develop and refine a detailed itinerary that worked extremely well for us. We spent 19 days touring the country and everything went flawlessly. We started in Buenos Aires (1 night), traveled south to El Calafate (3 nights), then to Iguazu Falls (2 nights). Leaving Iguazu, we flew to Salta where we toured the Jujuy region, with a two night stay in Purmamarca and two nights in Salta. From Salta we went to Mendoza (3 nights), then Bariloche (3 nights), and back to complete our tour in Buenos Aires (2 nights). Our trip was a perfect mix of culture, food and nature. Our guides were outstanding in every destination; even the drivers were engaging. Lucas monitored our travels through correspondence with the tour guides to make sure our accommodations and needs were being met. Lucas certainly paid attention to every detail of the trip, to make our adventure the most enjoyable. He was very professional and always quick to respond to any text or question we had during the planning stage and while in country. We were pleased to have the opportunity to meet Lucas in person during our stay in Buenos Aires which made the trip even more personal. 

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Featured Reviews

Travel Review: Galapagos Islands, Ecuador, 8-Day Vacation


Sharon T.
May 03, 2022
Thank you for your help. Our Galapagos Ecuador trip was perfect. Also spent a split week in Guayaquil that we loved. 

Luxury Costa Rica Anniversary Travel Review: Wildlife, 8-Night Tour


stan c.
Jul 16, 2022
Wow! Our travel agency promises an "Adventure of a Lifetime", and you will get it! Alex and his crew planned an 8 night Costa Rican trip for our wedding anniversary, and we were able to see three different parts of Costa Rica, staying in the most beautiful hotels. They are timely, helpful, responsive, and very knowledgeable. From arrival to departure, we were well cared for. 

Costa Rica Vacation Reviews: Monteverde, Cahuita National Park, Osa Peninsula, Manuel Antonio National Park


Mark R.
Apr 11, 2022
Catalina and her team at the travel agency are great. She facilitated a wonderful trip to Costa Rica, she was a pleasure to work with, very professional, and very flexible and responsive when planning the trip. This travel agency both has their own staff - drivers and guides - and contracts with outside agencies to provide services. Their drivers and staff were awesome and the best we had on the whole trip. Wish we had them everywhere - but we booked pretty late and during a very busy season so that was not possible. Catalina even arranged to provide us with a sim card as soon as we arrived in Portugal, with some minutes already loaded, so we could immediately start communicating with the agency and with our friends. This was a wonderful service. Some of our activities and guides (from outside companies were not as good as we would have liked) but we really appreciated that Catalina welcomes our feedback so that she can provide the very best service to the next clients. Thank you Catalina and travel agency - with a special shout-out to Randy.

Luxury Peru, Ecuador & Galapagos Islands: Lima, Cusco, Sacred Valley, Machu Picchu, The Andes, Culture


Bill M.
May 11, 2022
Our travel agency did an outstanding job planning our trip to Ecuador and Peru. Our guides were great and all our drivers were on time. Jason made great recommendations and helped us put together a very memorable trip. Our accommodations were very nice at all locations and the people were great.

Belize Travel Review: Placencia, Mayan Ruins, Snorkeling, Horseback Riding, 8-Day Vacation


ben m.
Jul 04, 2022
My wife and I had an amazing trip to Belize. Catarina was amazing, I had planned this for a couple years and Covid hit. I texted her years later in March, she responded immediately by name. She planned a perfect vacation understanding who we were and what we liked. Very easy to get a hold of. Belize is beautiful. The resorts in the Jungle and by the Sea, were top notch. Love the Mayan ruins and went horseback though the beautiful grounds. Went to an awesome 4 mile caye to snorkel for the day. All tours and staff at the hotels were awesome. Loved Placencia the peninsula, used golf carts to get around! 

Galapagos Island/ Ecuador Travel Review: Isabella Island, Boat Cruise, Mother & Son Trip


yana m.
Mar 26, 2022

I took my 14yo son to Galapagos for his March vacation. We spent 7 days on Galapagos and 2 days on Mainland.  The travel planner organized the whole trip and we had a blast! Every detail was taken care of, we were met at each of our destinations by friendly representatives who took care of literally everything. Hotels we stayed in were hand picked and exceeded our expectations, local guides were amazing and the 4days/3 nights cruise was simply wonderful! Our guide knew everything about Galapagos nature and his fun personality became the highlight of our trip. The whole process of booking the trip was easy and the planner made sure all my questions were answered. I strongly recommend this company for anyone looking to go to South America, you will not be disappointed! 

Peru & Bolivia Travel Review: Uyuni Salt Flat, Amazon, Machu Picchu, 2-Week Vacation


Teri P.
Apr 05, 2022
The travel company was very patient with us as we were trying to fit many items into a packed 2 week trip to Bolivia and Peru. Considering the numerous flights, guides, drivers, everyone was on time and very friendly. There were a few unexpected changes due to protests and road blockades, and the travel company was very swift in modifying the itinerary and making any changes up to us with upgrades and extras. They provided some fun surprises for my daughter who celebrated her 15th birthday while away. I would recommend the travel company especially for Peru specifically, and also would note that we have used Zicasso for other international vacations before and have always been impressed by the quality of companies bidding for our trips. 

Luxury Costa Rica Solo Trip Review: Wildlife, Waterfalls, Volcano, Beaches, Rainforest


Kevin H.
May 22, 2022
I recently used this travel agency to help plan my first ever international solo trip to Costa Rica! They were quick to respond to my Zicasso request (within 24 hours) and promptly set up a call to discuss all my travel needs. I was quickly impressed with the materials and excursion options they provided. Alex and his brother Francisco took care of everything (from hotel bookings, excursions, transportation) and I was both taken away with their personal communication style and attendance to my needs before and during my trip. I even encountered a few deviations from my prescribed itinerary (needing to be picked up from the airport a day earlier, moving my schedule around) and the travel agency team was extremely accommodating. 

Costa Rica Vacation Review: 16-Night Tour


Carine P.
May 28, 2022
Costa Rica was on our bucket list for many years and after covid restrictions were lifted we made a quick decision to go. Usually we book our trips ourselves but due to work commitments we engaged with some travel agencies in the UK. Not happy with the itinerary and cost, we looked online for local agencies within Costa Rica via Zicasso and was recommended to this travel agency, so glad this happened, more on this later.Our travel agency made contact with us via WhatsApp and email and we quickly mapped out a personalized itinerary based on our interests and likes. We paid the deposit and excitement kicked in.We arrived in CR and were greeted by one of the owners and his wife. What a lovely personal touch and even presented us with a welcome present. We were told to contact them whenever we needed help.The whole trip was organized like clockwork. Not once did we have to wait for a driver. We had an amazing time and everything went smoothly except one small issue pertaining to the last hotel and that’s when the travel agency crew really shined. Our last visit area was Manuel Antonio and we were looking forward to the hotel booked. We were super excited however the hotel put us into a standard room. No big deal you would think but the windows blinds in the corridor between the bathroom and the room are not working this isn’t ideal. The window was directly on the outside play area. You didn’t feel like you could leave the bathroom in your underwear without being seen. My partner asked for someone to come and fix it through WhatsApp which is the way they want you to communicate. She sent pictures and also requested for the plug to be added for the bathroom sink as this wasn’t there but no one ever came. When she chased the following day they asked what the problem was. She had already explained and sent pictures the night before. In addition the access from reception to the rooms is really really steep. I just could not see myself going up and down all the time in that environment. We were there for one dinner and one breakfast. Didn’t think the food quality was there for the breakfast. I was very annoyed especially knowing how much the hotel was costing us and with a dark view on some scrubs and not the beautiful MA National Park, we contacted our travel agency and explained the situation. Unbelievable service followed next to which I am still amazed about. We went to do our mangrove tour (which was beautiful, even though a bit short) and we came back to the hotel and our travel agency organized a pickup to visit another hotel. We arrived at the hotel and were blown away by the beautiful views and scenery. We were happy to move to this hotel straight away and at that point I didn’t even care about extra charges. It is supposed to be a trip of a lifetime, little did I know it turned out to be just that. Our travel agency organized the other room and we moved within 30 mins. The look on the reception staff at the hotel after us checking out within a day was priceless. The new place was just so much better, like night and day and we didn’t even face any additional charges. I am still blown away by the sheer amazing service we have received from Francisco, Alex, Pablo and the crew. They really made this a trip of a lifetime and I highly recommended this travel agency to anyone wanting to visit Costa Rica. Thanks again for everything.

Peru, Galapagos Island & Ecuador Vacation Review: Archaeological Sites, Machu Picchu Tour


anne a.
May 26, 2022
This company did an outstanding job in developing our trip to the Galapagos and Machu Picchu.   Everything was very well planned and didn't have to worry about a thing.  The hotels selected were wonderful and the tour companies they selected were professional, on time, and humorous.  Before picking us up at the hotel, the guide/driver for the day,  stopped by the airport and picked up our boarding passes and luggage tags for our flight from Cusco to Lima.   What a nice surprise.  Can't say enough about this company.Our first stop was in Quito for one overnight and then back to the airport to catch our flight to the Galapagos.  They suggested staying near the airport and selected a chain hotel.  It was convenient, especially since we had to be at the airport at 6am the next day.  Other passengers on our cruise had a 45 minute drive to another chain hotel.   So they all had an earlier morning then we did.  I was thankful for the recommendation to stay near the airport!    
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