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Latin America Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Latin America

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Ratings of Zicasso's Service
Travel agent Kieran in Argentina

Kieran's Travel Agency


 Based on 77 reviews

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Verified Review

Edward L.
Submitted on 3.7.2022

The travel planner of this travel company nailed it as to what we wanted and what we got out of our trip. We wanted to see all the major sights of the country. He understood our priorities as far as timing and comfort. We got hotels that fit what we wanted. At each destination, we had helpful, knowledgable guides who helped us get where we wanted to go and facilitate almost everything.

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Travel agent Brian in Colombia

Brian's Travel Agency


 Based on 31 reviews

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Verified Review

Peggy D.
Submitted on 5.20.2022

Traveling to and through Colombia as a non-Spanish speaker was intimidating but Brian and his staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip! My time in Colombia still felt this way even after the airline lost my luggage and it took 3 days for it to arrive in Cartagena and by that time I was in Bogota. Brian and his staff kept in touch with the airlines involved until my bags arrived in Bogota and then our guide in Bogota helped arrange for us to get the suitcases from the airport. So many moving parts and pieces but our travel agency made it look easy to get it taken care of. Brian and his staff were always quick to respond to my emails and texts, there to take us where we needed to go, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!

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Travel agent Camille in Brazil

Camille's Travel Agency


 Based on 14 reviews

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Verified Review

Brenda M.
Submitted on 3.2.2022

We loved working with a local, eco-friendly travel company for our week-long trip to Rio de Janiero and the Amazon.  Our travel designer was able to provide us with answers to all our questions, as well and provide top-notch drivers, guides and hotels. We were met at the airport by a driver and a guide who spoke great English, transferred to a great hotel (and room) overlooking Copacabana Beach -- and the travel designer had arranged for us to check in to our room at 7 am!  After an overnight flight, this was very much appreciated.We kept the same driver and guide later that day for a leisurely tour of the Botanical Garden and Park Luje. A lovely way to de-stress after a long, long day of travel. We were suppose to do a helicopter tour late this afternoon, but when the clouds rolled in to cover the views, our guide made alternate plans for the next morning.  Again we were promptly picked up by the same driver and guide, and taken directly to the heliport for a fantastic helicopter tour (arranged by our designer, of course). Then we were taken to a clinic for Covid tests (required to stay in the Amazon) on our way to the airport to catch our flight.The travel designer arranged all flights & transfers: Rio to Manaus, overnight stay, then Manaus to Tefe where we had a transfer by boat to our Amazon lodge. The small lodge she recommended was delightful.  At the end of our stay she arranged for boat transfer and airline flights with all the necessary transfers. We were delighted to have booked thru our travel designer because she made sure all our guides and transfers had English speakers, which were immensely helpful in hotel and airport check ins, etc.The travel company made our trip stress free and allowed us to see, experience, and learn so much about Brazil thanks to her knowledge and her staff's quality assistance. We would highly recommend the travel company and won't hesitate to use them again for our next trip to Brazil. 

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Travel agent Veronica in Peru

Veronica's Travel Agency


 Based on 280 reviews

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Verified Review

Peggy D.
Submitted on 5.20.2022

Traveling to and through Peru as a non-Spanish speaker was intimidating but Veronica and her staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip!When extra things were needed (change in dinner reservation, schedule typhoid shot for my daughter, flight canceled by the airline, etc.…) people were there to take us, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!!!!

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Travel agent Paul in Peru

Paul's Travel Agency


 Based on 335 reviews

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Galapagos / Ecuador
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Verified Review

anne a.
Submitted on 5.26.2022

This company did an outstanding job in developing our trip to the Galapagos and Machu Picchu.   Everything was very well planned and didn't have to worry about a thing.  The hotels selected were wonderful and the tour companies they selected were professional, on time, and humorous.  Before picking us up at the hotel, the guide/driver for the day,  stopped by the airport and picked up our boarding passes and luggage tags for our flight from Cusco to Lima.   What a nice surprise.  Can't say enough about this company.Our first stop was in Quito for one overnight and then back to the airport to catch our flight to the Galapagos.  They suggested staying near the airport and selected a chain hotel.  It was convenient, especially since we had to be at the airport at 6am the next day.  Other passengers on our cruise had a 45 minute drive to another chain hotel.   So they all had an earlier morning then we did.  I was thankful for the recommendation to stay near the airport!    

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Travel agent David in Australia

David's Travel Agency


 Based on 91 reviews

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New Zealand

Verified Review

Deborah W.
Submitted on 5.16.2022

This travel company worked with us to create the trip that we wanted. They always replied speedily and completely to any questions we had during the planning process. Our guide in Quito was excellent. She was very knowledgeable and extremely helpful as we transitioned to different areas on our trip. The lodge in the Amazon basin was everything we expected and more. We saw so many birds and learned so much about the Amazonian rainforests. Our trip to the Galapagos was also so special. All of the crew of the boat made us comfortable and provided us with a wonderful experience. If someone is interested in the Amazon and the Galapagos, we would recommend this trip and this company without reservation as they checked off all our boxes.

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Travel Agent Lucas in Argentina

Lucas' Travel Agency


 Based on 3 reviews

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Verified Review

Lorrie M.
Submitted on 6.15.2022

We just returned from an awesome tour of Argentina. Lucas, at our travel agency listened to our interests and worked with us to develop and refine a detailed itinerary that worked extremely well for us. We spent 19 days touring the country and everything went flawlessly. We started in Buenos Aires (1 night), traveled south to El Calafate (3 nights), then to Iguazu Falls (2 nights). Leaving Iguazu, we flew to Salta where we toured the Jujuy region, with a two night stay in Purmamarca and two nights in Salta. From Salta we went to Mendoza (3 nights), then Bariloche (3 nights), and back to complete our tour in Buenos Aires (2 nights). Our trip was a perfect mix of culture, food and nature. Our guides were outstanding in every destination; even the drivers were engaging. Lucas monitored our travels through correspondence with the tour guides to make sure our accommodations and needs were being met. Lucas certainly paid attention to every detail of the trip, to make our adventure the most enjoyable. He was very professional and always quick to respond to any text or question we had during the planning stage and while in country. We were pleased to have the opportunity to meet Lucas in person during our stay in Buenos Aires which made the trip even more personal. 

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Travel agent Catarina in Belize

Catarina's Travel Agency


 Based on 47 reviews

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Verified Review

Robert T.
Submitted on 4.24.2022

First, we want to say that our trip to Belize was exactly what we were hoping for! We reached out to Zicasso for help planning our honeymoon to Belize and were matched up with the travel agent at the travvel company.  We had envisioned a beach honeymoon that included relaxing on the beach but also scuba diving multiple times during the week.  We are also foodies and love to experience a countries cuisine via private dinners or cooking classes wherever we travel.  Our agent heard all of our requests and brought it to life for us.  It was a perfect combination of romantic and relaxing, while also being fun and adventurous at times.We spent 7 days total in Belize. The first portion was spent on a private island resort close to Dangriga.  We could only utilize a boat to get on and off the island.  We had one day of diving and the rest of the time was spent relaxing on the beach, drinking fruity drinks, and eating delicious food.  The resort was very welcoming and accommodating. Our final night on the island included a private dinner with the head chef of the resort.  That was certainly a highlight of the trip! This first leg of our trip was truly incredible and forced us to unwind and really detach ourselves from our hectic home lives and enjoy the moment in time that we had on this beautiful Caye. The second portion of the trip was spent on Ambergris Caye at another 5 star resort just outside of bustling San Pedro.  We stayed in a beach front cabana.  Having our front door open up to the sandy beach, with the ocean steps from our front door was breathtaking! The food and service at the resort were top notch and the diving excursions we had were something we will not ever forget. Throughout the trip the travel company was just an email or phone call away.  They checked in on us throughout the vacation making sure everything was going smoothly.  We constantly felt taken care of and that our happiness and satisfaction with our trip/experience were the most important thing to this travel agency.  We cannot recommend the travel agent and her affiliates enough if you are planning a trip to Belize. Everything service related (both by the agency and the resorts) was impeccable and executed seamlessly and took any and all travel related stress away.  When we go back to Belize we will be using the travel agency again!  Thank you so much for the amazing honeymoon and the fantastic memories we created while in Belize.

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Featured Reviews

Travel Review: Galapagos Islands, Ecuador, 8-Day Vacation


Sharon T.
May 03, 2022
Thank you for your help. Our Galapagos Ecuador trip was perfect. Also spent a split week in Guayaquil that we loved. 

Costa Rica Vacation Reviews: Monteverde, Cahuita National Park, Osa Peninsula, Manuel Antonio National Park


Mark R.
Apr 11, 2022
Catalina and her team at the travel agency are great. She facilitated a wonderful trip to Costa Rica, she was a pleasure to work with, very professional, and very flexible and responsive when planning the trip. This travel agency both has their own staff - drivers and guides - and contracts with outside agencies to provide services. Their drivers and staff were awesome and the best we had on the whole trip. Wish we had them everywhere - but we booked pretty late and during a very busy season so that was not possible. Catalina even arranged to provide us with a sim card as soon as we arrived in Portugal, with some minutes already loaded, so we could immediately start communicating with the agency and with our friends. This was a wonderful service. Some of our activities and guides (from outside companies were not as good as we would have liked) but we really appreciated that Catalina welcomes our feedback so that she can provide the very best service to the next clients. Thank you Catalina and travel agency - with a special shout-out to Randy.

Luxury Peru, Ecuador & Galapagos Islands: Lima, Cusco, Sacred Valley, Machu Picchu, The Andes, Culture


Bill M.
May 11, 2022
Our travel agency did an outstanding job planning our trip to Ecuador and Peru. Our guides were great and all our drivers were on time. Jason made great recommendations and helped us put together a very memorable trip. Our accommodations were very nice at all locations and the people were great.

Galapagos Island/ Ecuador Travel Review: Isabella Island, Boat Cruise, Mother & Son Trip


yana m.
Mar 26, 2022

I took my 14yo son to Galapagos for his March vacation. We spent 7 days on Galapagos and 2 days on Mainland.  The travel planner organized the whole trip and we had a blast! Every detail was taken care of, we were met at each of our destinations by friendly representatives who took care of literally everything. Hotels we stayed in were hand picked and exceeded our expectations, local guides were amazing and the 4days/3 nights cruise was simply wonderful! Our guide knew everything about Galapagos nature and his fun personality became the highlight of our trip. The whole process of booking the trip was easy and the planner made sure all my questions were answered. I strongly recommend this company for anyone looking to go to South America, you will not be disappointed! 

Peru & Bolivia Travel Review: Uyuni Salt Flat, Amazon, Machu Picchu, 2-Week Vacation


Teri P.
Apr 05, 2022
The travel company was very patient with us as we were trying to fit many items into a packed 2 week trip to Bolivia and Peru. Considering the numerous flights, guides, drivers, everyone was on time and very friendly. There were a few unexpected changes due to protests and road blockades, and the travel company was very swift in modifying the itinerary and making any changes up to us with upgrades and extras. They provided some fun surprises for my daughter who celebrated her 15th birthday while away. I would recommend the travel company especially for Peru specifically, and also would note that we have used Zicasso for other international vacations before and have always been impressed by the quality of companies bidding for our trips. 

Costa Rica Vacation Review: 16-Night Tour


Carine P.
May 28, 2022
Costa Rica was on our bucket list for many years and after covid restrictions were lifted we made a quick decision to go. Usually we book our trips ourselves but due to work commitments we engaged with some travel agencies in the UK. Not happy with the itinerary and cost, we looked online for local agencies within Costa Rica via Zicasso and was recommended to this travel agency, so glad this happened, more on this later.Our travel agency made contact with us via WhatsApp and email and we quickly mapped out a personalized itinerary based on our interests and likes. We paid the deposit and excitement kicked in.We arrived in CR and were greeted by one of the owners and his wife. What a lovely personal touch and even presented us with a welcome present. We were told to contact them whenever we needed help.The whole trip was organized like clockwork. Not once did we have to wait for a driver. We had an amazing time and everything went smoothly except one small issue pertaining to the last hotel and that’s when the travel agency crew really shined. Our last visit area was Manuel Antonio and we were looking forward to the hotel booked. We were super excited however the hotel put us into a standard room. No big deal you would think but the windows blinds in the corridor between the bathroom and the room are not working this isn’t ideal. The window was directly on the outside play area. You didn’t feel like you could leave the bathroom in your underwear without being seen. My partner asked for someone to come and fix it through WhatsApp which is the way they want you to communicate. She sent pictures and also requested for the plug to be added for the bathroom sink as this wasn’t there but no one ever came. When she chased the following day they asked what the problem was. She had already explained and sent pictures the night before. In addition the access from reception to the rooms is really really steep. I just could not see myself going up and down all the time in that environment. We were there for one dinner and one breakfast. Didn’t think the food quality was there for the breakfast. I was very annoyed especially knowing how much the hotel was costing us and with a dark view on some scrubs and not the beautiful MA National Park, we contacted our travel agency and explained the situation. Unbelievable service followed next to which I am still amazed about. We went to do our mangrove tour (which was beautiful, even though a bit short) and we came back to the hotel and our travel agency organized a pickup to visit another hotel. We arrived at the hotel and were blown away by the beautiful views and scenery. We were happy to move to this hotel straight away and at that point I didn’t even care about extra charges. It is supposed to be a trip of a lifetime, little did I know it turned out to be just that. Our travel agency organized the other room and we moved within 30 mins. The look on the reception staff at the hotel after us checking out within a day was priceless. The new place was just so much better, like night and day and we didn’t even face any additional charges. I am still blown away by the sheer amazing service we have received from Francisco, Alex, Pablo and the crew. They really made this a trip of a lifetime and I highly recommended this travel agency to anyone wanting to visit Costa Rica. Thanks again for everything.

Luxury Costa Rica Solo Trip Review: Wildlife, Waterfalls, Volcano, Beaches, Rainforest


Kevin H.
May 22, 2022
I recently used this travel agency to help plan my first ever international solo trip to Costa Rica! They were quick to respond to my Zicasso request (within 24 hours) and promptly set up a call to discuss all my travel needs. I was quickly impressed with the materials and excursion options they provided. Alex and his brother Francisco took care of everything (from hotel bookings, excursions, transportation) and I was both taken away with their personal communication style and attendance to my needs before and during my trip. I even encountered a few deviations from my prescribed itinerary (needing to be picked up from the airport a day earlier, moving my schedule around) and the travel agency team was extremely accommodating. 

Travel Review: Galapagos Island, Ecuador, Amazon Jungle, Galapagos Cruise, Luxury Trip


Syed H.
Apr 04, 2022
The travel company went above and beyond for us. The staff was constantly in touch, and the team was just lovely. It clearly helped having staff who were local to Quito. Special thanks to the travel specialist. There's no doubt that they care deeply about what they do. The Galapagos cruise company they picked treats their staff well compared to the others and the lodge in the Amazon was a gem. Your organization was impeccable. Keep doing what you're doing -- we will be back.

Chile Travel Review: Santiago, Colchagua Valley, Atacama Desert, Wine, Hiking


Brent S.
Mar 02, 2022
The travel planner and his team did an exceptional job planning our 10-day vacation to Chile! We went to Patagonia, Santiago, Colchagua Valley, and the Atacama desert. What we really enjoyed about working with our planner was that the trip was tailored to our interests rather than many other travel agencies where they send everyone the same trip outline. Our itinerary was thoughtfully assembled and took into consideration all of our interests (wine, hiking, site seeing, etc.). Additionally, the travel planner and his team were there for us every step of the trip. Whether it was preparing all of the necessary documents to enter the country or sending us daily app messages to detail our day/excursions, they were on top of everything! They are also available 24/7 and will always answer your message or call. We were truly grateful to have their support this entire trip. Without the travel company, we would have been lost and struggled mightily to plan a trip of this caliber. I would highly recommend using the planner and his team for your trip to Chile, Argentina, or any other country in South America. We had an incredible time on every step of the journey. You will not regret it! 

Galapagos / Ecuador Trip Review: 10-Night Tour of Quito, Cotopaxi National Park, Galapagos, Puerto Francisco de Orellana


Venu K.
Jan 08, 2022
Very well coordinated.  The entire trip went without any issues. Jason and his contact in Ecuador, Paul,  kept in touch with us so that we didn’t have any issues.  We were able to communicate with Paul when we had issues about getting results of COVID PCR and he was able to get the results to us so we could go on our Galapagos cruise without issues 
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