Latin America Travel Agents & Reviews

We had an absolutely amazing trip. Our Zicasso travel agent made our vacation very special. She put together a trip that took us to all of Ecuador's regions, with fantastic guides who went above and beyond.

The lodge in the Amazon was such an adventure and the cruise in the Galapagos gave a perfect glimpse into the islands.

Our agent’s attention to detail made our entire trip so easy and stress-free. All we had to do was enjoy our adventure. From Cotopaxi to diving Kicker Rock with hammerhead sharks to seeing endless wildlife in the Amazon, our agent and her company created the perfect trip, and I can’t recommend them enough.

The Zicasso travel agency planned and organized our fun trip to Belize. They were eager to listen to what we wanted to do, provide insight and ideas, and work with the schedule and budget we suggested. We were a small group that wanted individualized attention and they accommodated that.

We covered Belize. We explained how much we wanted to see in a limited amount of time and they achieved that. As we neared, they were in solid communication so we would know what to expect and how to stay in touch. On the occasions when we needed assistance, they immediately got back to us.

I would recommend this travel company to others for their travel needs.

Zicasso’s travel advisor was very receptive to our needs for schedule changes and shifts. Every aspect of the trip went very well and as planned. Our guide was amazing and did such a great job of keeping us safe, including shifting some things around when we had an emergency. The agency also took care of the emergency really well, putting us at ease.

The only reason I gave four stars (I would have given 4.5) is that our contact person in Chile was out of the office for most of our trip and we were given an emergency number. We did have to call the emergency number and the response was great, but it was a bit frustrating that we were given a contact who was out of the office for pretty much the whole trip and we didn't quite have a face to this person or a relationship with them. Of course, everything was taken care of, so no issues.

My husband and I planned this trip to Costa Rica as a gift for my grandson, age 13, and granddaughter, age 10. Most impressive was the Zicasso travel agent's choice of hotels.

In Arenal, we had a very spacious two-bedroom, two-bath unit. The master suite included an enormous spa which entertained the kids when a thunderstorm prevented them from enjoying the pool. This was a very safe, family-friendly resort overlooking the volcano. There were several hot springs and a swimming pool that we took advantage of. Breakfast was good and offered plenty of variety.

The hotel in Manuel Antonio was conveniently located within walking distance of an array of good restaurants. The unit was a modern three-bedroom, two-bath unit and the elevator took you directly to your unit.

In addition to the fabulous accommodations, every activity we booked went as planned and everyone showed up on time.

I am so happy we entrusted the planning of our 30th wedding anniversary trip with this Zicasso travel company. Our agent and the entire team are kind, professional, and eager to serve. He was attentive, an excellent communicator, and full of ideas during the planning stages. I feel like he truly listened and learned who we are and what we were hoping to see and do during this trip. He designed an itinerary that enabled us to do everything on our wish list, while staying within our budget. 

Buenos Aires, El Chaltén, El Calafate, Torres del Paine, Punta Arenas, and Santiago: we packed a lot into two weeks, but everything was seamless, from transportation to guides to accommodation to special experiences for our occasion. Having a representative "following" us on our trip through the app was reassuring and helpful. She was delightful and eager to assist if needed.  She even made a point of coming to say hello to us at our hotel in Buenos Aires. 

We are so grateful for the knowledge and personal touch of the travel company; it truly made for one of our most special and memorable trips ever! We hope we have an opportunity to use their services again!

Zicasso's tour guides, for the most part, were excellent. All of them were punctual, very nice, and accommodating, especially our guide in Mendoza, who went out of his way to help us and give us a wonderful experience.

Our tour guide in Iguazu, although very nice, was very inexperienced. The day we got there, it was raining and he said we would have to cancel our helicopter ride because of this. My daughter suggested we just flip the itinerary and move the helicopter ride to the next day. Our guide said, "Good Idea … ". Also, when he drove us to the helicopter, there was an hour’s wait, which was fine and not his fault. However, while we were waiting, he should have got the pass to the park since it was a two-minute drive. Instead, we waited an hour, took the helicopter ride, and when we got to the park entrance, found we had to wait an hour and 45 minutes to get in. An experienced tour guide would have been able to figure out those logistics.

Our hotels were very nice, except the one in Mendoza was a bit shabby and not comparable to the one that we were supposed to be at. I question why we weren't staying in the city of Mendoza. The hotel in Buenos Aires was in a great location.

Our Zicasso travel agent was so personalized in his approach to making this a trip to remember. He communicated regularly and responsively, and the itinerary he created for us in Barcelona and Sevilla was exactly what we were looking for. We had the perfect blend of time with customized guides and time on our own to explore the cities.  

The guides were amazing; they knew everything we could ever want to know about these two cities. We felt very special during the entire process and I could not recommend our travel team more for the very knowledgeable and articulate itinerary they created for us to see Spain. This was the best trip we have ever taken and I was there for my 50th birthday.

We had a great trip to Peru! Zicasso’s tour operator was super-helpful in working through the final itinerary and activities with us and answered a lot of questions we had on everything, from what cities to visit, hotels, and even trains. Our travel agent was great in handling the finalization of the itinerary and keeping us informed as our trip came closer. The final itinerary, provided a few weeks before our trip, detailed the times for meeting our guides and our pick-ups and drop-offs, which was very helpful.

Our guides were amazing!  We had a great time with them in Lima, the Sacred Valley, Machu Picchu and Cusco. The drivers and vehicles provided through our travel company were great, with safe drivers in clean and comfortable vehicles.

Our trip was planned perfectly to help us adjust to the climate. Starting in Lima and ending in Cusco worked great for us and allowed us to get used to the higher elevations. In the end, our itinerary was nine days/eight nights and we didn't feel rushed at all during our trip.