Latin America Travel Agents & Reviews

The travel planner of this travel company nailed it as to what we wanted and what we got out of our trip. We wanted to see all the major sights of the country. He understood our priorities as far as timing and comfort. We got hotels that fit what we wanted. At each destination, we had helpful, knowledgable guides who helped us get where we wanted to go and facilitate almost everything.

Traveling to and through Colombia as a non-Spanish speaker was intimidating but Brian and his staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip! My time in Colombia still felt this way even after the airline lost my luggage and it took 3 days for it to arrive in Cartagena and by that time I was in Bogota. Brian and his staff kept in touch with the airlines involved until my bags arrived in Bogota and then our guide in Bogota helped arrange for us to get the suitcases from the airport. So many moving parts and pieces but our travel agency made it look easy to get it taken care of. Brian and his staff were always quick to respond to my emails and texts, there to take us where we needed to go, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!

We loved working with a local, eco-friendly travel company for our week-long trip to Rio de Janiero and the Amazon.  Our travel designer was able to provide us with answers to all our questions, as well and provide top-notch drivers, guides and hotels. We were met at the airport by a driver and a guide who spoke great English, transferred to a great hotel (and room) overlooking Copacabana Beach -- and the travel designer had arranged for us to check in to our room at 7 am!  After an overnight flight, this was very much appreciated.We kept the same driver and guide later that day for a leisurely tour of the Botanical Garden and Park Luje. A lovely way to de-stress after a long, long day of travel. We were suppose to do a helicopter tour late this afternoon, but when the clouds rolled in to cover the views, our guide made alternate plans for the next morning.  Again we were promptly picked up by the same driver and guide, and taken directly to the heliport for a fantastic helicopter tour (arranged by our designer, of course). Then we were taken to a clinic for Covid tests (required to stay in the Amazon) on our way to the airport to catch our flight.The travel designer arranged all flights & transfers: Rio to Manaus, overnight stay, then Manaus to Tefe where we had a transfer by boat to our Amazon lodge. The small lodge she recommended was delightful.  At the end of our stay she arranged for boat transfer and airline flights with all the necessary transfers. We were delighted to have booked thru our travel designer because she made sure all our guides and transfers had English speakers, which were immensely helpful in hotel and airport check ins, etc.The travel company made our trip stress free and allowed us to see, experience, and learn so much about Brazil thanks to her knowledge and her staff's quality assistance. We would highly recommend the travel company and won't hesitate to use them again for our next trip to Brazil. 

Traveling to and through Peru as a non-Spanish speaker was intimidating but Veronica and her staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip!When extra things were needed (change in dinner reservation, schedule typhoid shot for my daughter, flight canceled by the airline, etc.…) people were there to take us, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!!!!

This company did an outstanding job in developing our trip to the Galapagos and Machu Picchu.   Everything was very well planned and didn't have to worry about a thing.  The hotels selected were wonderful and the tour companies they selected were professional, on time, and humorous.  Before picking us up at the hotel, the guide/driver for the day,  stopped by the airport and picked up our boarding passes and luggage tags for our flight from Cusco to Lima.   What a nice surprise.  Can't say enough about this company.Our first stop was in Quito for one overnight and then back to the airport to catch our flight to the Galapagos.  They suggested staying near the airport and selected a chain hotel.  It was convenient, especially since we had to be at the airport at 6am the next day.  Other passengers on our cruise had a 45 minute drive to another chain hotel.   So they all had an earlier morning then we did.  I was thankful for the recommendation to stay near the airport!    

This travel company worked with us to create the trip that we wanted. They always replied speedily and completely to any questions we had during the planning process. Our guide in Quito was excellent. She was very knowledgeable and extremely helpful as we transitioned to different areas on our trip. The lodge in the Amazon basin was everything we expected and more. We saw so many birds and learned so much about the Amazonian rainforests. Our trip to the Galapagos was also so special. All of the crew of the boat made us comfortable and provided us with a wonderful experience. If someone is interested in the Amazon and the Galapagos, we would recommend this trip and this company without reservation as they checked off all our boxes.

We just returned from an awesome tour of Argentina. Lucas, at our travel agency listened to our interests and worked with us to develop and refine a detailed itinerary that worked extremely well for us. We spent 19 days touring the country and everything went flawlessly. We started in Buenos Aires (1 night), traveled south to El Calafate (3 nights), then to Iguazu Falls (2 nights). Leaving Iguazu, we flew to Salta where we toured the Jujuy region, with a two night stay in Purmamarca and two nights in Salta. From Salta we went to Mendoza (3 nights), then Bariloche (3 nights), and back to complete our tour in Buenos Aires (2 nights). Our trip was a perfect mix of culture, food and nature. Our guides were outstanding in every destination; even the drivers were engaging. Lucas monitored our travels through correspondence with the tour guides to make sure our accommodations and needs were being met. Lucas certainly paid attention to every detail of the trip, to make our adventure the most enjoyable. He was very professional and always quick to respond to any text or question we had during the planning stage and while in country. We were pleased to have the opportunity to meet Lucas in person during our stay in Buenos Aires which made the trip even more personal. 

First, we want to say that our trip to Belize was exactly what we were hoping for! We reached out to Zicasso for help planning our honeymoon to Belize and were matched up with the travel agent at the travvel company.  We had envisioned a beach honeymoon that included relaxing on the beach but also scuba diving multiple times during the week.  We are also foodies and love to experience a countries cuisine via private dinners or cooking classes wherever we travel.  Our agent heard all of our requests and brought it to life for us.  It was a perfect combination of romantic and relaxing, while also being fun and adventurous at times.We spent 7 days total in Belize. The first portion was spent on a private island resort close to Dangriga.  We could only utilize a boat to get on and off the island.  We had one day of diving and the rest of the time was spent relaxing on the beach, drinking fruity drinks, and eating delicious food.  The resort was very welcoming and accommodating. Our final night on the island included a private dinner with the head chef of the resort.  That was certainly a highlight of the trip! This first leg of our trip was truly incredible and forced us to unwind and really detach ourselves from our hectic home lives and enjoy the moment in time that we had on this beautiful Caye. The second portion of the trip was spent on Ambergris Caye at another 5 star resort just outside of bustling San Pedro.  We stayed in a beach front cabana.  Having our front door open up to the sandy beach, with the ocean steps from our front door was breathtaking! The food and service at the resort were top notch and the diving excursions we had were something we will not ever forget. Throughout the trip the travel company was just an email or phone call away.  They checked in on us throughout the vacation making sure everything was going smoothly.  We constantly felt taken care of and that our happiness and satisfaction with our trip/experience were the most important thing to this travel agency.  We cannot recommend the travel agent and her affiliates enough if you are planning a trip to Belize. Everything service related (both by the agency and the resorts) was impeccable and executed seamlessly and took any and all travel related stress away.  When we go back to Belize we will be using the travel agency again!  Thank you so much for the amazing honeymoon and the fantastic memories we created while in Belize.