China Travel Agents & Reviews

The places selected for our trip (Thailand and Vietnam) were beautiful and we experienced diverse activities. Our hotels were all outstanding: gorgeous rooms, great/responsive services, yummy included breakfasts. The guides they found were so informative and helpful; they really went above and beyond to connect and engage us. The drivers were very safe and we were amazed at their ability to navigate those busy city streets! We felt that the travel agency really understood what we were looking for on our trip. We do wish the itinerary was a bit more detailed for our Type A personalities. We had to ask for additional information on start times, once we got closer to the date, for the activities included.

Charlotte and the team at the travel agency worked collaboratively with me to design "the trip of a lifetime" in Japan for our family, which included three children aged 15, 12, and 8. Charlotte was incredibly responsive and friendly in designing the trip, and our communication before and during the trip was extremely helpful. 

We had outstanding guides and an itinerary that balanced adult and child interests. Our accommodations met our expectations, even exceeding our expectations in some instances. We could not be happier with our experiences, and had an overall luxurious experience, worth every penny.

After returning home from a month-long trip to Asia, I am still wowed by the service provided by the travel agency and our guides in Vietnam. Since this was our first visit to the country, I reached out to the agency for itinerary recommendations, and thankfully, I was connected with Albee. She was incredibly responsive before and during our trip, and she paired us with such knowledgeable and hospitable guides.

Our first guide during the trip hosted us in Hanoi and SaPa. We opted to stay a bit more off the beaten path at an ecolodge which we can highly recommend, which is about 30 minutes away from the SaPa village center. We let our guide know we were interested in learning more about the local culture and exploring the countryside, and wow, he delivered! 

We went on the most memorable hike through the rice terraces and stopped to chat with several villagers along the way. He knew everyone. On top of that, he taught us about local flora and customs while on the hike and then the bike ride. We are already looking forward to returning to the North and further exploring the Vietnam/China border, but only if we can do it with him! The mountains were truly the highlight of our trip, and it wouldn't have been possible without him as our guide. If you are lucky enough to add SaPa to your itinerary, do yourself a favor and request him.

Our guide in Saigon, which was the last leg of our Vietnam trip, was so accommodating to our changing needs. After a couple of weeks of travel, we arrived in Saigon wanting a more relaxing pace. She seamlessly made alternate arrangements for us that were a perfect end to the trip. The most hospitable moment from our entire trip to Asia came when we expressed an interest in visiting a local family. She immediately suggested that she and her family host us for lunch at their home in the Mekong Delta the next afternoon. This was such an unexpected yet memorable end to our time in Vietnam. Our guide’s and her family's hospitality were unmatched, and we were so fortunate to have her as our guide.

Our planner provided us with an imaginative itinerary that we would never have imagined ourselves. She was responsive with her suggestions and answers to our questions. We had planned to stay in Shanghai and perhaps to go out to one of the water towns, then our planner suggested that we think a little bigger and go to Huangshan and stay for three nights. We loved the boutique hotel, probably our favorite place.

Our trip required a lot of moving around, however our three guides and drivers got us to and from each location without a single misstep. We didn't waste a minute trying to figure out our logistics, and I would say that each one went above our expectations. Also, the Shanghai itinerary got us to the top spots without a hitch.

The only thing I would fault is that our guide in Huangshan did not speak English as clearly as we would have liked, but he certainly did his best. All three guides were soft-spoken, personable, and attentive to detail.

Also, while knowledgeable about China, none of the guides were academic or history experts. But we have no complaints!