
Charlotte's Travel Agency
Based on 26 reviews
Destinations:
Verified Review
Our trip to Japan proved to be a wonderful experience thanks to Zicasso and this tour company who helped us craft a trip of our preferences along with their recommendations. We worked with a travel planner who seemed to understand the kind of trip we imagined, some structure with flexibility and freedoms to explore on our own. Our planner was always available and open to our interests.Every lodging was the level we hoped for, clean, great location, culturally interesting and authentic with great staff. Our guides were so delightful, informative, friendly and so helpful. We remember each one fondly with a grateful heart. We even experienced a typhoon in Tokyo! Though a typhoon was not on our list, the company and their contacts in Japan took excellent care of us. Timely communication and immediate execution allowed us to continue our travel with minimal disruption and a sense that "someone" knew our situation. We unfortunately missed seeing Mt. Fuji and the Hakone area, which could not be avoided due to the severe damage in the area due to Typhoon Hagibis. But our adapted tour gave us opportunities in Tokyo and Kanazawa that enriched our trip. This is our second trip with Zicasso, and it proved as smooth and wonderful as our first (S. Africa).I encourage anyone looking to travel to Japan or any other place Zicasso offers to feel confident they will receive the trip they desire. Thank you!
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Denny's Travel Agency
Based on 5 reviews
Destinations:
Verified Review
Our planner provided us with an imaginative itinerary that we would never have imagined ourselves. She was responsive with her suggestions and to answer our questions. We had planned to stay in Shanghai and perhaps to out to one of the water towns. Our planner suggested that we think a little bigger and go to Huangshan and stay for 3 nights. We loved the boutique hotel--probably our favorite place.Our trip required a lot of moving around; our three guides + drivers got us to and from each location without a single misstep. We didn't waste a minute trying to figure out our logistics. I would say that each one went above our expectations. Also, the within Shanghai itinerary got us to the top spots without a hitch.The only thing I would fault is that our guide in Huanshan did not speak English as clearly as we would have liked, but he certainly did his best. All three guides were soft spoken, personable and attentive to detail.Also, while knowledgeable about China, none of the guides were academic or history experts. But we have no complaints!
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