Dubrovnik overlooking the Adriatic Sea on the Dalmatian Coast.
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Croatia Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Ante in Croatia

Ante's Travel Agency

5.0

 Based on 162 reviews

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Ante's Travel Agency

5.0

 Based on 162 reviews

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Destinations:

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Bosnia and Herzegovina
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Croatia
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Montenegro
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Serbia
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Slovenia

Verified Review

Misti S.
Submitted on 10.25.2021

Ivana and her team were all just absolutely wonderful! They were super responsive and attentive to us during the duration of the trip. For example, we were so taken by the beauties of the Adriatic and asked Ivana to schedule a sailing tour for us at the last minute -- and she did it! The sailing tour was one of our highlights. We were grateful that Ivana took all our input in from the beginning and designed a special tour to our interests and preferences. A key piece of advice we received was to focus our trip along the south and the coast for the time we had, and we are so grateful we did that as it allowed us to truly enjoy this part of the country. Ivana took the time to come and meet us in Split which was a pleasant surprise and personal touch. We truly enjoyed our stay in Split. The staff and service at the hotel were simply superb. It was also a treat being so close to the center of Diocletian's palace and walking distance to the waterfront.Ivana was also very good about ensuring that we were aware of COVID-19 testing and guidelines, especially since we crossed the border to Bosnia-Hercegovina. And, even though we had travelled with our own COVID-19 testing kits to return to the US, she was ready to facilitate our COVID tests while still in the country. 

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Travel agent Tomaz in Slovenia

Tomaz's Travel Agency

4.9

 Based on 141 reviews

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Tomaz's Travel Agency

4.9

 Based on 141 reviews

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Destinations:

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Albania
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Austria
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Bosnia and Herzegovina
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Croatia
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Czech Republic
7  More

Verified Review

Gretchen R.
Submitted on 7.28.2021

There aren’t enough superlatives to describe how FABULOUS our vacation was, thanks to our travel consultant. Her meticulous attention to detail, meeting our interests/agenda was extraordinary. What a joyful gathering we had! Separated by COVID and geography for almost 1.5 years, Grammy & my son’s family (2-year-old granddaughter) met in Switzerland for two weeks.   WOW! was my first impression of the breathtaking proposed itinerary (and that was just the proposal). Our travel consultant's organization, step-by-step detail and follow-up was key to our success. Planning wasn’t easy for her because of the frequently changing COVID regulations and the need to coordinate travelers gathering from Italy and USA. She was persistent and patient as we tweaked the final details of the itinerary. I emailed or spoke with her by phone almost daily for about two weeks, and she always responded with up-beat messages such as; “That’s OK”, “No problem” or “I’ll look into that and send you an email later today”. Receiving updates or check-ins during our trip was wonderful and seemed above-and-beyond, but I suspect that is just the service she gives all her clients.Our hotel accommodations were amazing. Each was unique and perfectly located for our interests. The Swiss Travel Pass was the way to go. It covered almost every piece of our journey. It also covered museums and offered discounts on several activities or private transportation.Everything went very smoothly, even when the weather was rainy for days (the record flooding European rains of July 2021). Unexpected cancellation of train routes or planned activities were no problem. We are so-o-o appreciative of the immediate response providing alternate routes and proposing alternate activities. Wonderful suggestions were provided for activities during “on your own” time.  Our guides in Lucerne, Lausanne, Geneva and Zurich were all terrific!  Each knew their city well and adjusted our tour to meet our interest. One even stopped at a playground in Geneva when my granddaughter became impatient. I had not traveled in Europe for 35+ years. We needed and received intensely detailed directions and timetables. All were greatly appreciated. All my questions were addressed, including tipping advice, scheduling a COVID test for my return to the USA, safety during the days I traveled alone, and so many more.If and when we return to Europe, this tour company will be our first contact for planning our excursion. With great appreciation.

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Travel agent Andrea, specializing in Croatia, Montenegro; Serbia, Bosnia and Herzegovina, Czech Republic, Hungary, Austria and Slovenia

Andrea's Travel Agency

4.8

 Based on 301 reviews

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Andrea's Travel Agency

4.8

 Based on 301 reviews

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Destinations:

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Austria
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Bosnia and Herzegovina
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Croatia
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Czech Republic
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Hungary
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Verified Review

Carlos L.
Submitted on 9.30.2019

We (group of 6) really enjoyed the tour in Slovenia, Croatia and Montenegro. We stayed in Lake Bled, Rovinj, Plitvice National Park, Split and Dubrovnik and all the places visited were wonderful. The services provided by this travel team were excellent; the vehicles were in excellent conditions, the drivers/tour guides were very good and they were always ready to adjust the times if needed. All hotels and accommodations were great and we can say that all worked as planned.  

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Travel agent Andrea in Croatia

Andrea's Travel Agency

4.9

 Based on 87 reviews

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Andrea's Travel Agency

4.9

 Based on 87 reviews

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Destinations:

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Bosnia and Herzegovina
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Croatia
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Czech Republic
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Montenegro
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North Macedonia
2  More

Verified Review

KIM C.
Submitted on 10.25.2016

My daughter and I visited Croatia and Montenegro in Oct 2016.  As this was somewhat of a last minute trip, and I didn't have the time to do any research regarding what to see and do while there, I decided that I wanted a private tour and found Zicasso  online to help us out.   Zicasso referred us to this travel group who was in contact with me almost immediately.  We had a couple of conversations (both online and by phone) and  she quickly sorted out an itinerary based upon my wants and budget.   She made many suggestions as to what we should see and do based upon our preferences.   She arranged walking tours, dinners, wine and oyster tastings, and drivers/guides to many different areas in Croatia and Montenegro.  She ensured that we had someone to meet us whenever we arrived somewhere by boat or plane.   At one point, due to weather issues, our boat was cancelled and before I could worry about how we would get to our destination, she had already made other arrangements and communicated them to the hotel so they could make transfer arrangements for us.  Every detail had been organized perfectly which led to a completely stress free vacation,  and if we decided that there was something we didn't want to do that day that had been planned previously,  our agent was prepared to alter the plans.   We saw and experienced so many wonderful things that we never would have had we had to organize this trip ourselves.  Our drivers and guides we very knowledgeable and professional.  They were always on time to meet us and took us to some out of the way remote spots that we would never have experienced had we done this trip on our own or with a large travel group. We especially loved Our driver/guide in HVar.  He went out of his way to ensure we saw some of the most charming places and sights that were off the beaten path in Hvar and he was great fun also!  And our agent was a delight to deal with from beginning to end!  I am planning to use Zicasso again for our next trip to Europe and will be referring  everyone I know to Zicasso!

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Travel agent Natasa in Croatia

Natasa's Travel Agency

5.0

 Based on 120 reviews

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Natasa's Travel Agency

5.0

 Based on 120 reviews

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Destinations:

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Croatia

Verified Review

indira n.
Submitted on 9.12.2019

The travel planner from this travel company was highly responsive, and planned our trip really well. She listened to what we wanted, and made suggestions on best possible route - slight different to what we had suggested, but her recommendation was better. All the drivers were punctual, attentive and safe drivers.  The guides were exceptional - knowledgeable, interesting, and very real.  Choice of accomodation was brilliant - central, each different & had character.  

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Travel agent Jen in Croatia

Jennifer's Travel Agency

5.0

 Based on 5 reviews

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Jennifer's Travel Agency

5.0

 Based on 5 reviews

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Destinations:

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Croatia

Verified Review

Jack F.
Submitted on 10.17.2021

Just got back from a wonderful trip in Croatia and it was a great experience overall. The travel designer and travel company were easy to work with from the beginning. We received multiple itineraries from multiple groups, but the one from this company was the most flexible. Since ours was a private tour, the travel designer took the time to customize the schedule so we get to see the most we can while still feeling rested and relaxed.Beginning with our arrival in Dubrovnik, she has been in constant contact with us, letting us know of any changes and reminding us when we need to meet up. The designer even compiled a list of local restaurants to try and they did not disappoint. When our island boat ride was canceled due to weather, our travel designer was quick to offer options and even found us a day trip to Zadar with a walking guide. Overall, it was an amazing trip and the travel company offered an excellent experience.

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Travel agent Jay in Latvia

Jay's Travel Agency

4.8

 Based on 432 reviews

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Jay's Travel Agency

4.8

 Based on 432 reviews

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Destinations:

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Albania
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Armenia
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Austria
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Azerbaijan
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Bosnia and Herzegovina
21  More

Verified Review

Marcia C.
Submitted on 1.1.2020

This travel team was good at listening to what we wanted and setting us up with a local representative who helped us create a great itinerary. All went fairly smoothly and the few glitches were resolved in a timely manner. Very happy with the service...made travel stress free and we felt we got the most out of our time in Austria. 

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Travel agent Graham in Croatia

Graham's Travel Agency

4.9

 Based on 26 reviews

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Graham's Travel Agency

4.9

 Based on 26 reviews

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Destinations:

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Croatia

Verified Review

Jeffrey H.
Submitted on 10.25.2019

Extremely well planned and customized to our needs.

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Latest Croatia Reviews

Croatia Travel Review: Istria Bike Ride, Oyster/Clam Tour in Ston, Hvar, Zagreb

KD

Kurt D.
Oct 29, 2021
Didn't know a lot about Croatia before talking to the travel company service. They were very informative, helpful and prompt. They set up a really varied and interesting trip and really listening to our interests. We couldn't have been happier with the trip. The transportation, hotels and activities were all top-notch. The service people we dealt with were all very friendly, helpful and always on time. Croatia was such a beautiful country. The food was wonderful and the hospitality was great. Our travel specialist, who helped us through this was wonderful to work with and always considerate of our interests. The guides we had were all very experienced and informative. We've travelled all over the world and this was definitely on the top of the list.

Croatia Travel Review: 12-Night Tour of Rovinj, Opatija, Plitvice, Hvar, Pakleni Islands, Split

AP

Axel P.
Oct 10, 2021

Zicasso provided us with two tour agencies for assisting us with planning our trip to Croatia. After some initial discussions and preliminary itinerary‘s from both agencies we decided to go with our chosen travel specialist. We’ve taken plenty of trips over the years with various agencies but I have to say our travel specialist rates up there with one of the best experiences we’ve had. We worked with Natasa who is the general manager.  She offered great suggestions, was very quick to respond to all our questions (there were plenty of them) and provided us with updated itineraries with responses to each set of comments we sent.  We never felt any pressure from her in trying to have us commit or rush us with completing the itinerary and booking the trip.  She checked in with us upon the start of our the trip through WhatsApp asking us to contact her if we had any problems during the trip. We felt confident she would be available if we needed her for any reason.  Our trip was amazing and our guide and/or driver for each experience was always early, leaving us nothing to worry about.  An example of why we have such high praise for her, one afternoon she contacted us (email & WhatsApp) to let us know the meeting point for a tour the following day was changing due to a local festival at the initial meeting location in our itinerary.  Driving to the new meeting point the next day we could see how many people were at the festival and were happy Natasa had made the change.  This just reconfirmed our travel specialist was the right choice for us and Natasa’s thoroughness exceeded our expectations.

Croatia & Montenegro Travel Agent Review: Ston, Split, Hvar, History, Oyster Farm, Food Tour, Winery, Cooking Class, 4-Week Trip

NC

Nancy C.
Sep 25, 2021
All services from the drivers, guides, boat captains etc were top notch. Interesting, fun and committed to providing the best experiences.Communication was easy, everyone spoke excellent English and Violeta, my Croatia Representative, was always available.Violeta showed us all the best that Croatia has to offer.we were very pleased with all the excursions and activities.

Croatia Trip Review : 8-Night Family Vacation

AP

Amy P.
Aug 05, 2021
Our trip to Croatia was the best trip we have ever been on with our family!! The tour company we used was on top of every little detail and we were so please with every guide and driver that worked with us too!

Croatia Travel Review: 9-Day Family Trip, Game of Thrones, Hvar Island, Boat Tour, Food & History

MA

mariam a.
Jul 12, 2021
We used Zicasso for our trip to Croatia and we ended up having one of our best family trips ever. The level of professionalism and the bedside manner of the employees I have not seen before. We have traveled all over the world and I have yet to come across travel agents that put in the time and are literally on call for any questions, problems or changes you need to make along the way. They were fantastic and everything on our trip was seamless until the very end. We were connected with our travel planner who I can not say enough about. During Covid when our trip was on hold, she helped us plan every detail and was easy about changing anything I wanted to try and see. Our planner and her colleague were beyond professional and more importantly, their kindness and sincerity made us feel as if they were invested in our trip as much as we were!! They are the best of the best, wish they covered every country we want to travel too

Travel Review: Italy and Croatia Trip, Two-Week Vacation, Plitvice Lakes, Rome, Amalfi Coast, Food & Scenery

JC

Jackee C.
Sep 28, 2021
Our travel company planned a dream vacation for us to Croatia and Italy, and they were wonderful to work with from start to finish.

Luxury Croatia Travel Review: Dubrovnik, Oyster Farm, Private Cooking Class, Two-Week Trip

VA

Vanessa A.
Nov 18, 2021

The whole team was amazing, I appreciated all the communication and attention to detail.I can not recommend Croatia enough and this travel agency.

I hope to return to Croatia soon and plan to use them again 

Croatia Travel Review: Hiking Lokrum Island, Marinas, Old Towns, Blue Grotto, The People & Food

GS

Gigi S.
Jul 23, 2021
I would highly recommend my travel planner (who originally comes from Croatia) to anyone who plan to visit Croatia.  She is responsive, detail-oriented, thorough, and considerate.  We thank her for the wonderful memories in Croatia because of the impressive package she has put together for us.  We had to postpone our trip for one year due to Covid-19.  Our travel planner always followed up throughout the months and she patiently spent an hour on the phone with me to go over the vouchers and details a week prior to our departure.  She helped us make great choices with the hotels based on our preference, gave us information on restaurant recommendations and everything we needed to know, and provided us with a contact in Croatia (just in case we needed anything).  We were also extremely grateful for the hospitality we experienced from all the hotels, tour guides, staff, etc. who had taken great care of us during our stay.  Croatia is such a beautiful country with fabulous landscape and lovely people.

Croatia Travel Review: 10-Day Tour of Split, Plitvice Lakes, Krka, Korcula, Dubrovnik

DZ

Diane Z.
Oct 31, 2021
Natasa of our travel specialist company worked with us to plan a 3 1/2 weeks vacation in Croatia.  Natasa was exceptional in all ways.  She listened to our needs and interests.  She was prompt in her response as we worked out our itinerary!  She was quick to understand us and listened to our wishes. During our time in Croatia, she checked on every arrangement to make sure it was running smoothly!  She was readily available during our entire time in Croatia.  She provided excellent activities to meet our diverse interests including art, history, hiking and cooking school.The private drivers that took us between venues were professional and always on time!  The vehicles were clean, spacious and comfortable.  The half-day private tour guides were fantastic, extremely knowledgeable and brought to life the history of the various cities. All of them were local residents and knew well the history of the area.NATASA MADE OUR DREAM OF INDEPENDENT TRAVEL IN CROATIA A REALITY! 

Croatia Travel Review: Luxury 12-Day Vacation

DL

Deb L.
Oct 18, 2021
We loved our trip to Croatia and it was very well organized. Our agent did an amazing job. The only glitch we had on our whole trip was with air travel on the way home.  For some reason, our Global Entry numbers were not printed on our boarding passes and we had a very long line in airport security.   Other than that, all was great.  
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