Croatia Travel Agents & Reviews

Ivana and her team were all just absolutely wonderful! They were super responsive and attentive to us during the duration of the trip. For example, we were so taken by the beauties of the Adriatic and asked Ivana to schedule a sailing tour for us at the last minute -- and she did it! The sailing tour was one of our highlights. We were grateful that Ivana took all our input in from the beginning and designed a special tour to our interests and preferences. A key piece of advice we received was to focus our trip along the south and the coast for the time we had, and we are so grateful we did that as it allowed us to truly enjoy this part of the country. Ivana took the time to come and meet us in Split which was a pleasant surprise and personal touch. We truly enjoyed our stay in Split. The staff and service at the hotel were simply superb. It was also a treat being so close to the center of Diocletian's palace and walking distance to the waterfront.Ivana was also very good about ensuring that we were aware of COVID-19 testing and guidelines, especially since we crossed the border to Bosnia-Hercegovina. And, even though we had travelled with our own COVID-19 testing kits to return to the US, she was ready to facilitate our COVID tests while still in the country. 

There aren’t enough superlatives to describe how FABULOUS our vacation was, thanks to our travel consultant. Her meticulous attention to detail, meeting our interests/agenda was extraordinary. What a joyful gathering we had! Separated by COVID and geography for almost 1.5 years, Grammy & my son’s family (2-year-old granddaughter) met in Switzerland for two weeks.   WOW! was my first impression of the breathtaking proposed itinerary (and that was just the proposal). Our travel consultant's organization, step-by-step detail and follow-up was key to our success. Planning wasn’t easy for her because of the frequently changing COVID regulations and the need to coordinate travelers gathering from Italy and USA. She was persistent and patient as we tweaked the final details of the itinerary. I emailed or spoke with her by phone almost daily for about two weeks, and she always responded with up-beat messages such as; “That’s OK”, “No problem” or “I’ll look into that and send you an email later today”. Receiving updates or check-ins during our trip was wonderful and seemed above-and-beyond, but I suspect that is just the service she gives all her clients.Our hotel accommodations were amazing. Each was unique and perfectly located for our interests. The Swiss Travel Pass was the way to go. It covered almost every piece of our journey. It also covered museums and offered discounts on several activities or private transportation.Everything went very smoothly, even when the weather was rainy for days (the record flooding European rains of July 2021). Unexpected cancellation of train routes or planned activities were no problem. We are so-o-o appreciative of the immediate response providing alternate routes and proposing alternate activities. Wonderful suggestions were provided for activities during “on your own” time.  Our guides in Lucerne, Lausanne, Geneva and Zurich were all terrific!  Each knew their city well and adjusted our tour to meet our interest. One even stopped at a playground in Geneva when my granddaughter became impatient. I had not traveled in Europe for 35+ years. We needed and received intensely detailed directions and timetables. All were greatly appreciated. All my questions were addressed, including tipping advice, scheduling a COVID test for my return to the USA, safety during the days I traveled alone, and so many more.If and when we return to Europe, this tour company will be our first contact for planning our excursion. With great appreciation.

We (group of 6) really enjoyed the tour in Slovenia, Croatia and Montenegro. We stayed in Lake Bled, Rovinj, Plitvice National Park, Split and Dubrovnik and all the places visited were wonderful. The services provided by this travel team were excellent; the vehicles were in excellent conditions, the drivers/tour guides were very good and they were always ready to adjust the times if needed. All hotels and accommodations were great and we can say that all worked as planned.  

My daughter and I visited Croatia and Montenegro in Oct 2016.  As this was somewhat of a last minute trip, and I didn't have the time to do any research regarding what to see and do while there, I decided that I wanted a private tour and found Zicasso  online to help us out.   Zicasso referred us to this travel group who was in contact with me almost immediately.  We had a couple of conversations (both online and by phone) and  she quickly sorted out an itinerary based upon my wants and budget.   She made many suggestions as to what we should see and do based upon our preferences.   She arranged walking tours, dinners, wine and oyster tastings, and drivers/guides to many different areas in Croatia and Montenegro.  She ensured that we had someone to meet us whenever we arrived somewhere by boat or plane.   At one point, due to weather issues, our boat was cancelled and before I could worry about how we would get to our destination, she had already made other arrangements and communicated them to the hotel so they could make transfer arrangements for us.  Every detail had been organized perfectly which led to a completely stress free vacation,  and if we decided that there was something we didn't want to do that day that had been planned previously,  our agent was prepared to alter the plans.   We saw and experienced so many wonderful things that we never would have had we had to organize this trip ourselves.  Our drivers and guides we very knowledgeable and professional.  They were always on time to meet us and took us to some out of the way remote spots that we would never have experienced had we done this trip on our own or with a large travel group. We especially loved Our driver/guide in HVar.  He went out of his way to ensure we saw some of the most charming places and sights that were off the beaten path in Hvar and he was great fun also!  And our agent was a delight to deal with from beginning to end!  I am planning to use Zicasso again for our next trip to Europe and will be referring  everyone I know to Zicasso!

The travel planner from this travel company was highly responsive, and planned our trip really well. She listened to what we wanted, and made suggestions on best possible route - slight different to what we had suggested, but her recommendation was better. All the drivers were punctual, attentive and safe drivers.  The guides were exceptional - knowledgeable, interesting, and very real.  Choice of accomodation was brilliant - central, each different & had character.  

Just got back from a wonderful trip in Croatia and it was a great experience overall. The travel designer and travel company were easy to work with from the beginning. We received multiple itineraries from multiple groups, but the one from this company was the most flexible. Since ours was a private tour, the travel designer took the time to customize the schedule so we get to see the most we can while still feeling rested and relaxed.Beginning with our arrival in Dubrovnik, she has been in constant contact with us, letting us know of any changes and reminding us when we need to meet up. The designer even compiled a list of local restaurants to try and they did not disappoint. When our island boat ride was canceled due to weather, our travel designer was quick to offer options and even found us a day trip to Zadar with a walking guide. Overall, it was an amazing trip and the travel company offered an excellent experience.

This travel team was good at listening to what we wanted and setting us up with a local representative who helped us create a great itinerary. All went fairly smoothly and the few glitches were resolved in a timely manner. Very happy with the service...made travel stress free and we felt we got the most out of our time in Austria. 

Extremely well planned and customized to our needs.