South Pacific Travel Agents & Reviews

The trip was wonderful. Everything went as planned. There was very good communication by the Zicasso travel company. They listened and put together a wonderful itinerary that went off without a hitch. Thank you!

Our Zicasso travel specialist provided us with an itinerary that exceeded all of our expectations. Her knowledge, recommendations, professional attitude, and succinct communications created an adventure that enabled us to enjoy a trip of a lifetime free from worry, stress, or disappointment. Every accommodation, excursion, travel transfer, and gracious attendant was absolutely faultless and beyond compare.

Additionally, our travel company, according to the research we did prior to contracting with them, saved us money! We are grateful to our travel specialist for her keen attention and kindness. We highly recommend this company.

We loved our trip! Zicasso's travel agency planned the most perfect trip for our family of four. They listened to my needs and wants, and created a perfect itinerary. We had some unexpected changes to our itinerary while traveling. Both agents were readily accessible and available, and made changes on the spot. The local tour companies we were connected with were excellent and first-class all the way. We were given extra recommendations for restaurants and activities when we had a day off from touring. Everything was perfect and I cannot thank them enough.

Our Zicasso agent was amazing! From the beginning to the very end, she helped me plan the perfect honeymoon, whether it was finding where to go, finding the flights, and finding the best activities. She has experience and knows what she is talking about, so when she makes a recommendation, 9/10 you should listen. She recommended great restaurants and activities, and was able to provide transfers wherever I needed to go. My wife and I felt safe and comfortable when traveling the streets of Mo’orea and Tahiti.

Overall, our travel agency was great and our agent was amazing to work with. We missed our first flight and she helped me find a new one. I highly recommend working with them for any travel experience. You will not regret it! I will definitely be planning my next adventure with her.

We just got back from a most enjoyable trip to New Zealand, planned by Zicasso's travel agent and her company. She understood what we were trying to cover during this trip and planned the excursions/activities, hotels, and transportation very well.

We started in Queensland and, after Milford Sound, worked our way north through Mount Cook, Christchurch, Rotorua, and Auckland. The company planned each day, with the travel times and activities woven well with appropriate meal times and rest breaks. The guides and pick-ups at each location were prompt and well-informed, and we always knew what to expect at each step of our trip.

We had a couple of issues, one with a day trip for wine tasting and another with the quality of one of the hotels, but our agent responded quickly with a solution.

It was a memorable trip; a fun, enjoyable, and educational introduction to New Zealand, and we would heartily recommend them to anyone planning a trip to New Zealand.

From our arrival to our departure, everything was fantastic! When we travel within the States, we do our own research and planning. However, we knew nothing about Japan (our daughter pushed for this trip). We decided to go “old school”, with a travel agent. We found ours through Zicasso.

The travel agents were great to work with and very responsive to emails. The itinerary was great and having guides for most of our excursions made everything so much more enriching. Especially when it came time for lunch. They know the best places!

We were a little worried about being there over the holidays, but we had no issues, with the exception of the crowds around Hakone for the Ekiden relay race.

Our guide created a slightly modified plan for our day trip in Hakone National Park to avoid road closures so we didn’t miss a thing. It was also a little stressful making sure we could make it back to Tokyo for our return flight with road closures and taxi/bus availability, but everything worked out perfectly with Japan’s wonderful train system.

We would definitely work with Zicasso's travel partner again.

Zicasso's travel agency put together a fantastic itinerary for our trip to NZ and Australia. We asked for an “active” vacation, and they gave it to us! Our trip was filled with great adventures that we will remember forever. They did a great job of listening to what we wanted and making it happen.

Our itinerary in NZ was incredible. They really know both islands and all of the cool things to do there. We did some things that weren’t “mainstream” activities but they were really awesome and we’re glad we did them (most notable was the glow worm adventure – super cool!).

The Australia part of our trip wasn’t quite as good. We LOVED the lodge in the rainforest and Sydney (especially the Harbor Bridge Climb). But we went to Hamilton Island and it rained the entire time. The locals told us that February is the rainy season and it wasn’t a surprise to them that it was raining. It seems to us that the agency should have been aware of that and not sent us there at that time.

Overall it was a great trip. Our agent was very responsive to us during out trip when we had questions. She worked hard to make our experience a great one.

Our trip to Hamilton Island and the Whitsundays with Zicasso was absolutely incredible! From start to finish, our travel planner made the entire process seamless and stress-free. He was extremely helpful and communicative throughout the planning stage. He took the time to understand what we were looking for and tailored the itinerary perfectly to our interests. His recommendations were spot-on, from the beautiful accommodations on Hamilton Island to the amazing boat tours around the Whitsundays. Every detail was handled with care, making it easy for us to relax and enjoy the breathtaking scenery. 

Snorkeling in the Great Barrier Reef and exploring Whitehaven Beach were unforgettable highlights, and it was clear our agent’s expertise ensured we had the best possible experience. We are so grateful for his attention to detail and support. We highly recommend Zicasso and our agent to anyone planning a trip to the Whitsundays!