South Pacific Travel Agents & Reviews

The trip was very well organized by the travel agency and provided us with a variety of experiences in Australia. It gave us a real overview of the eastern part of the country, both from rural and urban perspectives. One of the trips had to be rescheduled, and the travel agent made it happen without any issues.

Shelley was absolutely amazing. She prepared a trip for us that included every detail I had in mind for my son and me. One thing I was absolutely firm about was being able to stay in a Hobbit hole, and while other companies I had checked with said this couldn't be done, Shelley did everything to make our dreams come true.

We were able to see so many of the Lord of the Rings filming sites and the Dark Sky resort at the hotel in Mt Cook was completely mind-blowing. My review could take pages to write, but I will simply state that if you want to plan a trip to New Zealand, then this is the company to plan it with.

Our Australian vacation was awesome & a dream come true. Snorkeling at the Great Barrier Reef was by far the highlight of our trip. We loved riding camels to see the sunrise over Ayers Rock, watching the sunset with the Parade of Lights near Ayers Rock, being able to hold a koala, and the Penguin March was adorable.

Our travel agent was incredible and always reachable. The only suggestions we made were to put "seniors" on the first floor of a hotel when there is not an elevator and to not schedule the Sydney Harbor Bridge climb on the day you arrive. Even though we climbed it and have bragging rights, it would have been easier with a day of rest first.

I would love to go back!!!!

Dana

 

Karen is a superb travel planner and, most importantly, a human being. She listened well to the needs of my husband and me as she planned our trip and provided an experience that surpassed our expectations. There was a perfect mix of time on our own where we could simply explore and immerse ourselves in the history and culture of New Zealand.

A very telling fact that kept recurring was the high esteem her guides held for her and their comments regarding her attention to detail. Karen also personalized the trip once we arrived in New Zealand, staying in phone contact with us. She took us on a hike in Nelson and personally picked us up and returned us to the airport.

My family has traveled throughout the world on very high-end tours and has never had the personal relationship and experience that Karen offered. The tour guides she chose for us were, in and of themselves, interesting and intelligent ambassadors for the area and region we were exploring. They were an excellent reflection of our agent’s values and attention to detail. The personal choice of accommodation was also excellent. I give Karen and her team the highest marks!

My 80+-year-old grandparents, mother, brother, and I had a trip of a lifetime this past March when we traveled to Sydney, Port Douglas (Great Barrier Reef), Melbourne, Queenstown, and Wanaka. My grandfather has wanted to visit Australia and New Zealand for the last 20+ years, so we finally decided to take him as mobility concerns were catching up to his and my grandmum's age. My mother, brother, and I also had additional activities we wanted to cover during our first visit Down Under.

I was impressed to find how perfectly the team anticipated and tailored the trip to my grandparents' mobility needs while also ensuring that my mother, brother, and I were not longing to see more. The five of us all had a full and easy experience, and I cannot identify an aspect of the tour where we could've had a better outcome! This alone made the trip a five-star experience.

However, I write this recommendation for the team at the travel agency for their thorough ability in handling the pre-trip items in the months before departure. From managing entry and vaccination requirements for family members all over the world, and more significantly managing two last-minute cancellations for personal emergencies by my uncle and aunt, it is obvious the team pulled out all the stops to ensure the best trip and a full trip could be had. I would recommend to friends and family to consult with this agency for their trips to Australia and New Zealand!

This was absolutely the trip of a lifetime!!  New Zealand is the most beautiful country I have ever visited.  The hiking, scenery, points of interest are so easily marked, well maintained and the care for their country is obviously a priority for the country.   We spent 3 weeks in February touring New Zealand.  Most of our time was driving south island.  Driving on the opposite side of the road was much easier than expected, mostly because the road signage is clearly marked for driving direction, turns and roundabouts -so don't be nervous.  Plus, the citizens and other visitors are so kind and friendly.Our agent, Geoff with the travel agency was excellent.  I gave Geoff a tentative itinerary of what we wanted to see, his expertise, advice and insight gave us a trip beyond our dreams.  He thought of everything, from maximizing our time to see the best of the best, most efficient logistics in traveling around to maximize our stops, our accommodations were beautiful.  We didn't have a bad stay anywhere in our 18 days.  He choice of excursion companies was also top notch.  He even booked our seats on the side of the plane with the best view on the inter-island flights - it was those little things that added up to really enhance our trip.Geoff was also a good communicator, he called me several times to discuss excursions, places to stay/stop, and points of interest.  He gave wonderful tips as well.  Also, the app of our itinerary was the best - all our information was at our finger tips - hotel, excursions, flights, directions, contact info all in one place!I highly recommend Geoff to plan your trip, I felt very fortunate to have found him.  I credit the success of this perfect trip to him and his team!!

This was a trip with our 10-year-old grandson. Our agent lived up to our expectations as we worked for about three months putting this trip together. He was patient with every change I'd throw at him and always available, even on our trip if we needed him.