Beach on Cook Islands

South Pacific Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in the South Pacific

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Ratings of Zicasso's Service
Travel Agent Kate in New Zealand

Kate's Travel Agency

4.9

 Based on 51 reviews

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Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Jana S.
Submitted on 3.25.2020

Being a first time visit to NZ and so far away we thought best to be in the hands of someone that knows the land.Our travel designer was able to put find us excellent flights at a better cost than we could have on our own.A detailed itinerary was presented based on our physical activity level, cultural tastes, accommodation and general interests.Our designer was easy to work altering some of her suggestions to activities and points of interest that we favored . We traveled the north and South Island,for almost 4 weeks and never encountered any problems with reservations for accommodations or tours, they were seamless. Our car rentals were prearranged as well as Ferry tickets, etc. making it stress free and allowed us time to focus on enjoying our sightseeing. It’s a beautiful country with people that couldn’t be nicer, it was a trip of a lifetime.

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Travel agent Daniel in England

Mario's Travel Agency

4.9

 Based on 246 reviews

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Destinations:

England
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France
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Ireland
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Italy
Scotland
2  More

Verified Review

Jonathan O.
Submitted on 12.10.2021

My wife and I were looking forward to this trip soo much, specially with all the COVID issues going on in the world, AND everything turned out just perfectly! Even with all the COVID restrictions, testing requirements and overall precautions in place with travel, it was an amazing trip that I wish we could relive. We really wished we could have stayed another month plus. Big thanks to our travel company & specifically Marie-Lys for helping us create and live out the perfect trip to France!! I highly recommend working with this team and hope that we can one day work with Marie-Lys once again! 

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Travel agent Geoff in New Zealand

Geoff's Travel Agency

4.6

 Based on 35 reviews

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Destinations:

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New Zealand

Verified Review

Nehal P.
Submitted on 3.20.2020

Planning the trip was great! The travel planner worked with me to come up with an itinerary, adjusting based on my availability and what I wanted to see and do. The itinerary included some things I would not have done on my own, but I'm glad I did!The trip itself was fantastic. Everything was pre-arranged, including transportation. Our planner even picked us up at our hotel for a tour of Christchurch.

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Travel agent Rossean in Australia office

Roseann's Travel Agency

4.9

 Based on 229 reviews

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Destinations:

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Antarctica
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Australia
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Cook Islands
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Fiji
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New Zealand
2  More

Verified Review

Kristin B.
Submitted on 4.24.2020

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

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Travel agent Dick in Australia office

Dick's Travel Agency

4.9

 Based on 169 reviews

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Destinations:

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Australia

Verified Review

Nita K.
Submitted on 3.3.2020

A group of 10 people (5 couples) have been planing a trip to New Zealand and Australia for the last 5 years.  Our travel designer with this travel agency finally helped us make it happen this past February 2020.  She took into consideration our needs, interest, activities we like, vegetarian meal needs and planned a 16 day trip for us.  The final Itinerary was very well organized and detailed, it included description and website connection to  air line details, hotel to airport transfers, hotels at each locations, all the tours and activities we were schedule to do.  It also included all additional activities we planned  ourselves ( we had at the last minute added 2 night stay in Fiji, and we had booked our own international flight.)  Their agency App, helped my group so much on a daily base to know what we were doing and where we were going.  Our travel designer being a local Australian, made it easy for us to call her anytime we had questions or concerns, which she took care of immediately.  My group all agreed that we will use the designers's services again for future tours to other countries.Thank You travel designer for making such a Memorable trip to New Zealand and AustraliaK. Group

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Travel agent David in Australia

David's Travel Agency

4.9

 Based on 88 reviews

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Destinations:

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Australia
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Belize
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New Zealand

Verified Review

Anthony P.
Submitted on 6.30.2021

I had a very pleasant experience on my trip. Everyone we came in contact with was kind, knowledgeable, and committed to ensure we had a great time. The response times were quick in getting back to inquires made. 

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Travel agent Rick in Australia

Rick's Travel Agency

4.9

 Based on 132 reviews

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Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Jen W.
Submitted on 12.9.2021

We had the most wonderful 15 days in French Polynesia that I could’ve hoped for! Rick was so helpful in getting us prepared for knowing what to expect across our many islands and excursions.  The trip was set up to let us experience a wide variety of things from cultural, historical, water and land excursions.  The recommendations for the types of accommodations in the locations were spot on!there was a small service worker strike that had the potential to impact our transitions through the islands and I return home. I reached out to Rick over the weekend as soon as I learned about it. He was so responsive, and very helpful. 

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Travel agent Quinn in Tahiti

Jo's Travel Agency

5.0

 Based on 23 reviews

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See Jo's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Katerina G.
Submitted on 11.18.2021

I absolutely loved working with Jo. She knows her islands! She was the only travel agent who actually listened to me and took into consideration my preferences, instead of just sending me a bunch of options and asking me to pick what I wanted to do. The best part of working with a travel agent is that they get to know you and plan the trip just for you. Jo did just that! I highly recommend working with her travel agency. 

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Featured Reviews

French Polynesia Travel Review: Tahiti, Helicopter to Bora Bora, 4x4 Land Tour, Lagoons, Jet Ski, Hiking & Snorkeling, Whale Watch

EF

Emily F.
Oct 27, 2021
This was our first trip with Zicasso! We sent in our inquiry for a trip to Tahiti/Bora Bora on a Friday afternoon. A travel designer from the travel company contacted us the same day and worked with us throughout the weekend. By Monday afternoon we had a finalized itinerary!  

Planning the trip was easy. The travel designer had first hand knowledge of both places we wanted to go to and kept to our budget while helping us plan a great trip. Our trip ended up being ten days total with five nights in Bora Bora and four in Tahiti. Due to Covid restrictions and lockdowns on the islands, we ended up postponing our trip. She was very helpful in getting everything rescheduled for our new dates. During the trip, she checked in and when two of our activities were canceled due to the weather she was in contact and helped us reschedule or get a refund.

In Bora Bora, we stayed in an overwater bungalow and the views were incredible. We were able to jump directly into the ocean and snorkel around our balcony. We enjoyed a helicopter ride over Bora Bora as an introduction to the island - it was breathtaking to see the beautiful water and land from above. We did a 4x4 land tour to learn more about the history and culture of the island and the people. The lagoon tour to swim with sharks, rays, eels and many fish in the coral gardens was an amazing snorkeling experience. The jet ski tour was fun to see the water color change up close and explore around the island.

 In Tahiti we had a car so we explored the island at our own pace and visited many places along the way - waterfalls, took an impromptu hike in the water gardens and just enjoyed the beautiful scenery. We ended our trip with a whale watching tour, we saw a mother and baby whale from a distance on our boat. As a bonus we saw spinner dolphins leaping from the water and a sea turtle. What a great way to end the trip! Overall we enjoyed working with the travel designer and would recommend others to plan a trip with her -  Bora Bora/Tahiti are true paradises everyone should see! Zicasso made planning our dream vacation easy, we look forward to using them again for our next vacation. 

South Pacific Travel Review: Tahiti, 10-Day Family Vacation

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Seref A.
Jan 16, 2022
Had a wonderful trip to Tahiti with entire family. Itinerary and hotels were spot on. No surprises. Would recommend!

Tahiti Vacation Review: Bora-Bora, Moorea, Rangiroa, Culture, Snorkeling, Wildlife, 17-Day Tour

JW

Jen W.
Dec 09, 2021
We had the most wonderful 15 days in French Polynesia that I could’ve hoped for! Rick was so helpful in getting us prepared for knowing what to expect across our many islands and excursions.  The trip was set up to let us experience a wide variety of things from cultural, historical, water and land excursions.  The recommendations for the types of accommodations in the locations were spot on!there was a small service worker strike that had the potential to impact our transitions through the islands and I return home. I reached out to Rick over the weekend as soon as I learned about it. He was so responsive, and very helpful. 

French Polynesian Travel Review: Luxury Honeymoon, Bora Bora, Tikehau Atoll, Beaches, Snorkeling

BT

Basile T.
Jul 01, 2021
My husband and I were hoping to live our French Polynesian dream for our honeymoon and the tour planner at the travel company didn't disappoint. From our first conversation, our planner has been sharing with us his expertise on the region, listened to our request and maximized the possibilities for us to enjoy the most of this beautiful location within our budget. This was of course before the COVID pandemic changed our plans. During this stressful time, our planner has been monitoring every change, rebooked our flights multiple times as they were canceled, used his network to keep us updated along the way. The tour planner received our full trust as he was genuinely caring for this once in a lifetime experience.Our trip to Bora Bora and Tikehau was a dream and we actually set a goal for us to come back in 5 years for our anniversary and we would love to partner with this planner again.Our tour planner's empathy and kindness were really appreciated and come a long way.

Tahiti Honeymoon Vacation Review: Private Sail Catamaran, Snorkeling, Local Food, 12-Day Trip

KG

Katerina G.
Nov 18, 2021
I absolutely loved working with Jo. She knows her islands! She was the only travel agent who actually listened to me and took into consideration my preferences, instead of just sending me a bunch of options and asking me to pick what I wanted to do. The best part of working with a travel agent is that they get to know you and plan the trip just for you. Jo did just that! I highly recommend working with her travel agency. 

Tahiti Travel Review: Excursions, Views, 20th Anniversary One-Week Vacation

ES

Emily S.
Feb 24, 2022
My husband and I took a trip for our 20th anniversary. Not having traveled much we decided to use Zicasso. My travel specialist was very informative and so incredibly helpful. She arranged absolutely every detail. Everything went off without a hitch. It was an amazing trip and I’m so glad we used their expertise!

French Polynesia Travel Review: Snorkeling, Tahiti Island, Luxury Trip

RS

REgina S.
Jul 23, 2021
The travel agent and her team did a wonderful job planning our trip.  They were very helpful when we had to reschedule twice due to COVID and our agent went out of her way to check on us during the trip as well.  I highly recommend this travel company!!

Tahiti, Australia, & New Zealand Travel Review: South Pacific Cruise, 5-Week Vacation

SH

Sandra H.
Mar 03, 2020
Our trip to Australia, New Zealand and the Society Islands (Tahiti) was fabulous.  The company's planning and documentation was meticulous--every day, every flight, every ground transport, every hotel and excursion, and the Fiji  cruise line went swimmingly well.  I strongly recommend this travel company.

Travel Review: 4-Week Australia & New Zealand Vacation, Auckland, Rotorua, Christchurch, Melbourne, Alice Springs, Uluru

LD

Laura D.
Jun 15, 2020
For a variety of reasons, our dream trip to New Zealand and Australia ended up having to be planned at the very last minute. Our travel planner was INCREDIBLE at meeting our timeline needs and adapting to unpreventable changes, navigating our preferences, and working with our budget. She also stayed in touch with us throughout the entirety of the trip. Our dream trip turned out better than either one of us could have imagined!!

Trip Review: Australia & New Zealand Vacation, Sydney Harbour Sailboat Ride, Australian Open, Phillip Island, Hobbiton

EB

Erica B.
May 07, 2020
Our travel company was absolutely outstanding!I contacted our travel coordinator to plan my trip to Australia/New Zealand in January 2020, and from the first conversation, I knew I had chosen the right company. Our travel planner listened to what I wanted to experience and planned the most amazing trip for me, right from the moment we exited the airport. We loved the luxurious touches, such as the personal luxury car service, the hotels and the small group tours which were truly amazing. Our travel planner and his team made the booking experience very easy, and he made himself available for any questions, to make sure we were prepared for the trip.This was by far, my best trip ever. Thank you to our travel company.
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