Rwanda Gorilla Trekking and Safari - Gorilla examines flower
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Rwanda Travel Agents & Reviews

Ratings of Zicasso's Service
<p>At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.</p><p>Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.</p><p>Each Rwanda travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.</p>

At Zicasso, we excel at helping you get your vacation planned. Not just any...

Zicasso connects you to top travel agencies specializing in Rwanda

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Rwanda travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Kent in Africa

Kent's Travel Agency

4.9

 Based on 65 reviews

See Kent's profile

Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Huan W.
Submitted on 8.24.2023

The trip was great. We got to see everything we wanted to see, including the big five and the migration of large herds of wildebeests and zebras.The travel company was extremely helpful. The pre-trip prep was very thorough, but the true test came when I lost my cellphone in Mara towards the end of the trip, and then our return flight was unexpectedly cancelled. So I was stranded in Nairobi with my 12-year-old, having almost no means of communication with the rest of the world, and the rebooked flight was not until 5 days later. The travel agency worked with local providers and put together a 3-day side trip for us to go to Lake Nakuru to see rhinos, rebooked our local transportation, and made sure that a local agent would be at the airport to help us when we departed --- and they made all the arrangements within a day. They helped make a really stressful situation a lot easier to deal with.   

Travel agent Murray in Botswana

Murray's Travel Agency

4.9

 Based on 434 reviews

See Murray's profile

Destinations:

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Botswana
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Kenya
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Maldives
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Mozambique
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Namibia
5  More

Verified Review

Alicen H.
Submitted on 8.26.2023

This trip resulted in the most extraordinary two weeks of my life! Everything, and I mean everything, was absolutely perfect. I had a vision of what I wanted this trip to be and worked with Sherilyn at the travel company to bring the vision to life. She provided sound advice and created an itinerary that was spot on! Throughout the year of planning, Sherilyn was extremely responsive to any questions or concerns that I had. I was provided a very detailed trip itinerary, along with everything I needed to know about traveling to Africa.  No stone went unturned and we were very prepared as a result of all of the information provided.The trip itinerary covered both Southern Africa and East Africa over the course of two weeks. We pulled out all the stops and included as many activities as time would allow.  From a helicopter ride over Victoria Falls to a rhino walking safari in Zambia to a hot air balloon ride over the Maasai Mara in Kenya—none of the activities disappointed!Every one of the guides we had was excellent.  The service we received at the airports (both inbound and outbound) was exceptional. All of the accommodations (hotels and camps) were amazing and we would definitely stay at any of them again.This was definitely a trip of a lifetime and I don’t believe it will ever be outdone! Thank you Zicasso for connecting me with this travel company!

Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 28 reviews

See Charles's profile

Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Teri L.
Submitted on 6.30.2023

From start to finish, this trip exceeded all expectations. Every question and concern was addressed. Karen and Charles seem to have a passion for sharing this part of the world. We could not be happier with our experience and plan to tell everyone we know to just GO!

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Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 121 reviews

See Simon's profile

Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
8  More

Verified Review

Philippe G.
Submitted on 8.26.2023

This was the trip of a lifetime: three weeks in 4 different countries (South Africa, Zambia for a few hours, Zimbabwe and Botswana), all without any logistical problems. The travel company and the subcontracted providers were all top professionals, timely, friendly and accommodating. Each of our guides, especially each one on our safari excursions, was outstanding. Due to Covid, we had to postpone this trip twice, We are happy we didn't give up on our dream. 

Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 123 reviews

See Dan's profile

Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
3  More

Verified Review

Michael D.
Submitted on 9.14.2023

Kathy and I have traveled extensively and have used guides from Zicasso at least a half a dozen times. I can honestly say that Dan and Mandy at the travel agency are the best trip team we have experienced. We just returned from a 16 day East African adventure that was nothing short of amazing. Every trip detail was planned for us and there wasn’t a single moment that didn’t go according to plan. Dan acted as our personal guide and not only was he a pleasure to be with, he also planned a number of small surprises throughout the trip that just blew our group away. Every part of the trip was custom planned from our tent camps, game drives, and our hikes through the Rwanda mountains to see the gorillas. Our trip focused on Kenya and Rwanda but Dan’s knowledge of the animals, local cultures and political history has hooked us on Africa. We will soon begin planning our next visit and this travel company will be our team again. Can’t wait for our next adventure.

Travel agent Sasha in France

Sasha's Travel Agency

3.0

 Based on 2 reviews

See Sasha's profile

Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
1  More

Verified Review

Garrett B.
Submitted on 7.11.2023

This travel company provided multiple options for our trip. Once we decided on a more specific location, Sasha did an amazing job putting together a specific itinerary based on exactly what we wanted. 

Travel agent Brian in Kenya

Brian's Travel Agency

5.0

 Based on 5 reviews

See Brian's profile

Destinations:

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Kenya
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Rwanda
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Tanzania
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Uganda

Verified Review

Jessica H.
Submitted on 3.9.2020

The trip was absolutely wonderful.  Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days.  Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip.  The transfer from our Kenya guide to our Uganda guide was seamless. We realized an issue with logistics on the last few days a few days into our flight and our planner helped us solve it quickly. The only thing I would suggest they do differently:  Our communication leading up to the Uganda portion of the trip was with the operations manager.  We didn't meet our guide (or know that it wasn't the operations manager) until the morning we left for Kibale.  It would have been nice to have some communication with our guide beforehand, as there were a couple things on the itinerary (prepared by the manger) that our guide seemed not to know anything about (namely a game drive in Queen Elizabeth park).

Travel agent Karin in Africa

Karin's Travel Agency

4.8

 Based on 82 reviews

See Karin's profile

Destinations:

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Kenya
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Rwanda
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Tanzania
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Uganda

Verified Review

Keith H.
Submitted on 8.7.2019

Fantastic trip and the holiday of a lifetime. Every connection worked and we were provided with everything we could have wished for to a very high standard.

Featured Reviews

Kenya &amp; Rwanda Luxury Vacation Review: Game Drives, Hikes, Wildlife, Culture, History, 16-Day Trip

MD

Michael D.
Sep 14, 2023

Kathy and I have traveled extensively and have used guides from Zicasso at least a half a dozen times. I can honestly say that Dan and Mandy at the travel agency are the best trip team we have experienced. We just returned from a 16 day East African adventure that was nothing short of amazing. Every trip detail was planned for us and there wasn’t a single moment that didn’t go according to plan. Dan acted as our personal guide and not only was he a pleasure to be with, he also planned a number of small surprises throughout the trip that just blew our group away. Every part of the trip was custom planned from our tent camps, game drives, and our hikes through the Rwanda mountains to see the gorillas. Our trip focused on Kenya and Rwanda but Dan’s knowledge of the animals, local cultures and political history has hooked us on Africa. We will soon begin planning our next visit and this travel company will be our team again. Can’t wait for our next adventure.

Botswana, Rwanda, Zimbabwe, Zambia &amp; South Africa Luxury Trip Review: Wildlife, Trekking, 16-Night Vacation

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rachel c.
Sep 17, 2023
Our trip was beyond amazing and exceeded our expectations! The travel agency planned everything perfectly and everything went off flawlessly. I highly recommend them - you will not be disappointed! 

Kenya, Tanzania &amp; Rwanda Luxury Family Trip Review: Safari, Wildlife, 2-Week Vacation

NM

nancy m.
Jul 23, 2023
Overall we had the most amazing experience! To go on safari was a long time dream of my husband's and mine. To see the gorillas was a 35 year long dream since the movie Gorillas in the Mist! For our 15 year old son it was a great learning opportunity and life experience.  It was actually our son who did all the research of where we wanted to go and studied ahead of time what we would expect to see. He did a fantastic job and then we brought that info to Andre @ Zicasso/the travel agency and he organized it all perfectly. There were no complaints or unpleasant surprises.We've traveled before thru Zicasso and the travel agency and will continue to do so!

Rwanda &amp; Tanzania Luxury Vacation Review: Serengeti, Gorila Trekking, Game Drives, Wildlife, 16-Day Tour

JL

Jill L.
Jul 05, 2023
The trip was amazing and we like working with Kirsty. We liked the accommodations and felt taken care of with all the drivers and hotel staff.

Tanzania &amp; Rwanda Trip Review: Kigali, Safari, Wildlife, Ngorongoro Crater, Olduvai Gorge, Museum, 12-Day Tour

DS

David S.
Jun 26, 2023
The travel agency planned an incredible custom trip for us! All accommodations, guides, and intinerary exceeded our expectations. Service and attention on our trip was impeccable. Jessica provided us with very useful and insightful guidance in preparing for our trip with firsthand knowledge that was invaluable. We really felt this trip was made for us in mind. There were thoughtful touches throughout, and when we ran into trouble with a missed connection to start our trip due to the airline, Jessica was there for us tirelessly finding us options to minimize the impact. We would highly recommend this travel company for anyone travelling to East Africa that want a "trip of a lifetime"!

South Africa, Zimbabwe, Kenya, Tanzania &amp; Rwanda Luxury Tour Review: 16-Day Vacation

AK

ANURADHA K.
Aug 08, 2023
The travel agency made excellent arrangements and the whole trip was enjoyable and memorable.Thanks

Travel Review: Luxury Uganda, Rwanda, &amp; Tanzania Tour, Entebbe, Kibale, Kigali, Gorilla Trekking, Hiking

CC

carmen c.
Jul 20, 2022
Our tour operator (Andre) was rather unresponsive at times and when he did respond it could be weeks later. I felt he could have planned a tighter trip. His ground crew in Entebbe are lacking. An untrained newbie was sent to meet us at the hotel, while her superior (our contact) was a no show. She offered no options for the day in Entebbe such as the botanical gardens which located near the hotel was an option we learned after the fact. We would have been better off picked up at the airport by our driver who resides in Entebbe and driven to Kibale. Instead, we flew and our driver met us at the airport in Kibale!  We were to go to the Dianne Fossey Museum in Rwanda only to learn it had relocated 30 minutes outside of town months ago, an example of poor planning and not staying current. Often our schedule had too many activities and travel time crammed together to enjoy it all. We went directly from a half-day golden monkey trek, into a vehicle to drive from Uganda to Rwanda, an extended stay at immigration (driver had problems with his ID) to missed museum opportunity and another drive to Kigali for one night. I felt the tour operator knowing the areas and activities scheduled, should have done a better job logistically and suggested we add a few extra days to our trip rather than make it a stressful marathon. The meals were delicious, however we felt rushed at every meal (except dinner). Example: We were scheduled to go to Gibbs Farm for lunch which was lovely, however, we were rushed through lunch to go on a long hike which was ridiculously uncomfortable directly after a three-course meal. Furthermore, the drive to lunch, the hike, and then the drive to the crater was almost a total fiasco, trying to keep this jam-packed schedule we arrived at the crater gate after it was closed forcing our guide to beg the gatekeeper to allow us in. I can provide many other examples of poor planning on the part of Andre, but my time is limited.

Rwanda Africa Safari Review: Hot Air Ballon Ride, Gorilla Trekking, Serengeti, Luxury Vacation

RH

Rick H.
May 18, 2022
This was not our first safari in Africa, but this was our first time using the travel company.  They truly exceeded our expectations. There was NOT one hiccup the whole trip from the time we got off the plane in Rwanda until we headed back home 2 weeks later from Kilimanjaro. We had stated that we wanted everything to be private and to have first class service and accommodations and they made sure that happened.  We had someone help us through customs, covid testing, baggage claim, transportation to lodges, etc.  We never had to worry about a thing!  The people were so friendly and helpful and the accommodations were spectacular. I would highly recommend if you want a fantastic vacation with no worries.Stephanie H.United States

Rwanda &amp; Tanzania Vacation Review: Gorilla Trekking, 12-Night Tour

SW

Susan W.
Jul 19, 2022
The itinerary Diana put together for us was excellent. Our accommodations, staff, drivers, and guides were the best. The people were warm, friendly, and knowledgeable. We always felt like we were in great hands.

Kenya &amp; Rwanda Vacation Review: Gorilla Trekking, Game Drives, Musanze, Villages, Wildlife, 12-Day Trip

CT

Carol t.
Sep 25, 2022
Working with this travel company was an excellent experience. Angie was very knowledgeable about the areas we desired to visit and provided great suggestions to make our safari and trekking experiences unforgettable. Clara, the travel concierge was great to work with as well. I will also note that our travel agency was extremely flexible in working with us as we navigated the COVID-19 pandemic. They re-booked our itinerary twice to ensure we were comfortable traveling.  The local companies our travel company works with were also excellent! From meeting us at the airport, shepherding us through customs, to ensuring we took PCR tests at an approved location, all was seamless and very much appreciated!Local guides were friendly, timely and knowledgeable. Accommodations were very nice. In short our travel agency was excellent to work with and I look forward to working with them again.   
Show More Reviews

Kenya &amp; Rwanda Luxury Vacation Review: Game Drives, Hikes, Wildlife, Culture, History, 16-Day Trip

MD

Michael D.
Sep 14, 2023

Kathy and I have traveled extensively and have used guides from Zicasso at least a half a dozen times. I can honestly say that Dan and Mandy at the travel agency are the best trip team we have experienced. We just returned from a 16 day East African adventure that was nothing short of amazing. Every trip detail was planned for us and there wasn’t a single moment that didn’t go according to plan. Dan acted as our personal guide and not only was he a pleasure to be with, he also planned a number of small surprises throughout the trip that just blew our group away. Every part of the trip was custom planned from our tent camps, game drives, and our hikes through the Rwanda mountains to see the gorillas. Our trip focused on Kenya and Rwanda but Dan’s knowledge of the animals, local cultures and political history has hooked us on Africa. We will soon begin planning our next visit and this travel company will be our team again. Can’t wait for our next adventure.

Botswana, Rwanda, Zimbabwe, Zambia &amp; South Africa Luxury Trip Review: Wildlife, Trekking, 16-Night Vacation

RC

rachel c.
Sep 17, 2023
Our trip was beyond amazing and exceeded our expectations! The travel agency planned everything perfectly and everything went off flawlessly. I highly recommend them - you will not be disappointed! 

Kenya, Tanzania &amp; Rwanda Luxury Family Trip Review: Safari, Wildlife, 2-Week Vacation

NM

nancy m.
Jul 23, 2023
Overall we had the most amazing experience! To go on safari was a long time dream of my husband's and mine. To see the gorillas was a 35 year long dream since the movie Gorillas in the Mist! For our 15 year old son it was a great learning opportunity and life experience.  It was actually our son who did all the research of where we wanted to go and studied ahead of time what we would expect to see. He did a fantastic job and then we brought that info to Andre @ Zicasso/the travel agency and he organized it all perfectly. There were no complaints or unpleasant surprises.We've traveled before thru Zicasso and the travel agency and will continue to do so!

Rwanda &amp; Tanzania Luxury Vacation Review: Serengeti, Gorila Trekking, Game Drives, Wildlife, 16-Day Tour

JL

Jill L.
Jul 05, 2023
The trip was amazing and we like working with Kirsty. We liked the accommodations and felt taken care of with all the drivers and hotel staff.

Tanzania &amp; Rwanda Trip Review: Kigali, Safari, Wildlife, Ngorongoro Crater, Olduvai Gorge, Museum, 12-Day Tour

DS

David S.
Jun 26, 2023
The travel agency planned an incredible custom trip for us! All accommodations, guides, and intinerary exceeded our expectations. Service and attention on our trip was impeccable. Jessica provided us with very useful and insightful guidance in preparing for our trip with firsthand knowledge that was invaluable. We really felt this trip was made for us in mind. There were thoughtful touches throughout, and when we ran into trouble with a missed connection to start our trip due to the airline, Jessica was there for us tirelessly finding us options to minimize the impact. We would highly recommend this travel company for anyone travelling to East Africa that want a "trip of a lifetime"!

South Africa, Zimbabwe, Kenya, Tanzania &amp; Rwanda Luxury Tour Review: 16-Day Vacation

AK

ANURADHA K.
Aug 08, 2023
The travel agency made excellent arrangements and the whole trip was enjoyable and memorable.Thanks

Travel Review: Luxury Uganda, Rwanda, &amp; Tanzania Tour, Entebbe, Kibale, Kigali, Gorilla Trekking, Hiking

CC

carmen c.
Jul 20, 2022
Our tour operator (Andre) was rather unresponsive at times and when he did respond it could be weeks later. I felt he could have planned a tighter trip. His ground crew in Entebbe are lacking. An untrained newbie was sent to meet us at the hotel, while her superior (our contact) was a no show. She offered no options for the day in Entebbe such as the botanical gardens which located near the hotel was an option we learned after the fact. We would have been better off picked up at the airport by our driver who resides in Entebbe and driven to Kibale. Instead, we flew and our driver met us at the airport in Kibale!  We were to go to the Dianne Fossey Museum in Rwanda only to learn it had relocated 30 minutes outside of town months ago, an example of poor planning and not staying current. Often our schedule had too many activities and travel time crammed together to enjoy it all. We went directly from a half-day golden monkey trek, into a vehicle to drive from Uganda to Rwanda, an extended stay at immigration (driver had problems with his ID) to missed museum opportunity and another drive to Kigali for one night. I felt the tour operator knowing the areas and activities scheduled, should have done a better job logistically and suggested we add a few extra days to our trip rather than make it a stressful marathon. The meals were delicious, however we felt rushed at every meal (except dinner). Example: We were scheduled to go to Gibbs Farm for lunch which was lovely, however, we were rushed through lunch to go on a long hike which was ridiculously uncomfortable directly after a three-course meal. Furthermore, the drive to lunch, the hike, and then the drive to the crater was almost a total fiasco, trying to keep this jam-packed schedule we arrived at the crater gate after it was closed forcing our guide to beg the gatekeeper to allow us in. I can provide many other examples of poor planning on the part of Andre, but my time is limited.

Rwanda Africa Safari Review: Hot Air Ballon Ride, Gorilla Trekking, Serengeti, Luxury Vacation

RH

Rick H.
May 18, 2022
This was not our first safari in Africa, but this was our first time using the travel company.  They truly exceeded our expectations. There was NOT one hiccup the whole trip from the time we got off the plane in Rwanda until we headed back home 2 weeks later from Kilimanjaro. We had stated that we wanted everything to be private and to have first class service and accommodations and they made sure that happened.  We had someone help us through customs, covid testing, baggage claim, transportation to lodges, etc.  We never had to worry about a thing!  The people were so friendly and helpful and the accommodations were spectacular. I would highly recommend if you want a fantastic vacation with no worries.Stephanie H.United States

Rwanda &amp; Tanzania Vacation Review: Gorilla Trekking, 12-Night Tour

SW

Susan W.
Jul 19, 2022
The itinerary Diana put together for us was excellent. Our accommodations, staff, drivers, and guides were the best. The people were warm, friendly, and knowledgeable. We always felt like we were in great hands.

Kenya &amp; Rwanda Vacation Review: Gorilla Trekking, Game Drives, Musanze, Villages, Wildlife, 12-Day Trip

CT

Carol t.
Sep 25, 2022
Working with this travel company was an excellent experience. Angie was very knowledgeable about the areas we desired to visit and provided great suggestions to make our safari and trekking experiences unforgettable. Clara, the travel concierge was great to work with as well. I will also note that our travel agency was extremely flexible in working with us as we navigated the COVID-19 pandemic. They re-booked our itinerary twice to ensure we were comfortable traveling.  The local companies our travel company works with were also excellent! From meeting us at the airport, shepherding us through customs, to ensuring we took PCR tests at an approved location, all was seamless and very much appreciated!Local guides were friendly, timely and knowledgeable. Accommodations were very nice. In short our travel agency was excellent to work with and I look forward to working with them again.   
Show More Reviews