Charles' Travel Agency
Based on 33 reviews
Destinations:
Verified Review
What a fantastic trip! It was so well organized and planned, we were able to just relax and enjoy our vacation. It was a one-month journey to Africa, visiting Botswana, Zimbabwe, and South Africa. We always felt taken care of.
The safari portion of our trip could not have been more perfect. We were able to see the animals from very near on night drives and bush walks, with very few other jeeps to disturb the environment. The private concessions are an amazing way to truly experience the animals.
We also explored Cape Town on a number of fantastic private tours. We watched the southern right whales off the coast of Hermanus, tasted some delicious wines in the Winelands, explored charming small towns, tried local cuisine, hiked Table Mountain, and so much more.
Our travel team planned the trip to perfection.
Kirsty's Travel Agency
Based on 101 reviews
Destinations:
Verified Review
Our Zicasso travel agent was amazing!
We regularly travel internationally and have used the services of many travel agents. She really stands out from the crowd! She took the time to understand our interests and put together a customized itinerary that worked really well around our constraints. She went out of her way to suggest what we could do on our own and was always willing to accommodate the changes we made to perfect the itinerary.
Most notably, since our trip was planned before the war broke out on October 7, our agent even arranged to discuss the feedback from other travelers to allay our concerns about visiting the Middle East during uncertain times. During the trip, she was in touch with us via WhatsApp and email to check on us, and made us feel extremely safe and well taken care of, especially given the situation in the region. The travel partners used in Egypt (local hosts, tour guides) were excellent as well, and we felt we were in good hands every step of the way.
Thanks to our tour operator, her attention to detail, and her impeccable service, we had the most memorable trip to Egypt and would recommend her very highly. We will most definitely be using her services in the future!
Murray's Travel Agency
Based on 437 reviews
Destinations:
Verified Review
We had a great Zicasso travel consultant who helped us pull together a memorable trip to South Africa. She took care of every detail and we didn't have to worry about anything. Communication was prompt and clear, and all of the details she provided were accurate. I would definitely recommend her services to others thinking of visiting SA.
Kent's Travel Agency
Based on 72 reviews
Destinations:
Verified Review
Zicasso's travel partner was great to work with. Having never been on safari, they tailored a trip to our budget and hit it out of the park.
When the airline canceled our flight as we were on our way to the airport, I called the emergency number and they got us rebooked within hours. Our itinerary was minimally affected.
Once on the ground, the execution of the itinerary was excellent. We were met in Nairobi and we had a laugh as we were ushered through the "Diplomats" line in immigration. For 15 days it was like this. It was so personalized, we sometimes felt like celebrities. I would recommend Zicasso's travel partner to anyone who wants to go to Africa.
Simon's Travel Agency
Based on 131 reviews
Destinations:
Verified Review
Zicasso’s travel agency gave us a mind-blowing experience. We've never had a trip where nothing went wrong. Thanks to their hard work and our in-country hosts, our trip was flawless. We had lots of questions and ideas. They worked to incorporate them into the package. This really showed how much they knew about Africa, as well as what works and what might not.
Our driver/guide for Tanzania was great. His encyclopedic knowledge of everything was astounding. From the little beetles and the birds to the Big Five and beyond, he knew it all and knew everyone. This really elevated our trip experience.
We started in Arusha, then set out on our adventure. We stayed in Tarangire National Park, drove through Lake Manyara, the Ngorongoro Crater, and then on to the central and northern Serengeti.
Our driver made sure we saw what I think was every animal in Tanzania. Each encounter was an experience and up close! Thanks!
The tented camps in Tarangire and the central and northern Serengeti were wonderful. While a little outdated, the locations were perfect. The staff at each camp were over the top. Awesome job. We planned this trip as my gift for turning 60. Our tour operator made sure everyone knew this, and at each camp, the cooks baked a small cake to recognize this. What an unexpected surprise. I cannot express enough gratitude to everyone for making the camps so special. The food was fabulous.
We also had a morning balloon flight over the northern Serengeti. This too was amazing, watching the sun rise floating silently over the Mara River, listening to the animals.
From the northern Serengeti it was on to Rwanda for gorillas. Again, the travel agency went above and beyond. Our guide in Rwanda was a font of knowledge and knew many of people wherever we went. The hotels in Rwanda were small and exceptional.
We had two days of gorilla treks. We were extremely blessed to have our guide on both days. We saw 35 gorillas in what I call a full 3D, up-close experience. I had wanted to see mountain gorillas ever since I was young and read about Dian Fossey. The gorilla experience really moved us. Such gentle creatures. We will remember this encounter for the rest of our lives.
I highly recommend the travel company. We had a wonderful adventure and want to return.
Dan's Travel Agency
Based on 126 reviews
Destinations:
Verified Review
If we could give our Zicasso travel partner 10 stars, we would. The entire planning and travel process was incredibly smooth and the trip itinerary exceeded our wildest expectations. From our first call, they clearly paid very close attention to exactly what we wanted in a honeymoon – a bit of relaxation and a whole lot of adventure. They delivered exactly that. They also worked closely with us as we changed our minds a few times about which part of Africa we wanted to go to, providing multiple trip revisions until it was perfect.
On the trip itself, the execution was flawless. From the first airport pick-up to the tours and beautiful accommodations, we wouldn't have changed a single thing. We can't recommend them enough and can't wait to work with them again when we plan our next African adventure.
Brian's Travel Agency
Based on 5 reviews
Destinations:
Verified Review
The trip was absolutely wonderful. Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days. Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip. The transfer from our Kenya guide to our Uganda guide was seamless. We had an issue with logistics in the last few days, but our planner helped us solve it quickly.
The only thing I would suggest they do differently: Our communication leading up to the Uganda portion of the trip was with the operations manager. We didn't meet our guide (or know they weren’t the operations manager) until the morning we left for Kibale. It would have been nice to have some communication with our guide beforehand as there were a couple of things on the itinerary (prepared by the manager) that our guide seemed not to know anything about, namely a game drive in Queen Elizabeth Park.
Sasha's Travel Agency
Based on 2 reviews
Destinations:
Verified Review
This travel company provided multiple options for our trip. Once we decided on a more specific location, Sasha did an amazing job of putting together an itinerary based on exactly what we wanted.
Show more agents