Rwanda Gorilla Trekking and Safari - Gorilla examines flower
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Rwanda Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Kent in Africa

Kent's Travel Agency

5.0

 Based on 37 reviews

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Kent's Travel Agency

5.0

 Based on 37 reviews

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Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Christine D.
Submitted on 10.21.2021

Sara was the best, she listened to exactly what I wanted and that is the way she planned it.Every place was exactly the perfect place I wanted to stayI did a lot on my trip from Gorilla trekking in Ugunda to southern TanzaniaEverything was perfectly planned and everyone at the lodges in Tanzania made sure I had the best experienceIt was a childhood dream of mine to visit Africa and she made it come true, and it was more amazing then I ever could of imagined!!! I can't wait to call them and set up my next trip!

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Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 103 reviews

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Dan's Travel Agency

5.0

 Based on 103 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
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Verified Review

Diane D.
Submitted on 12.21.2021

Our travel designers at this travel company sent us on a incredible Safari tour of Kenya and Tanzania.  All the places we stayed were awesome and we were able to relax and enjoy so many of the wonders of East Africa!  All of our transfers were handled seamlessly and we even made it through many rounds of covid testing thanks to the designers.  The wildlife we saw was beyond our wildest dreams because of great guides and the excellent service.  Meals  were lovely ol and really fine dining experiences. 

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Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 22 reviews

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Charles' Travel Agency

4.9

 Based on 22 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Michele L.
Submitted on 12.6.2021

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

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Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 110 reviews

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Simon's Travel Agency

4.9

 Based on 110 reviews

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Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
8  More

Verified Review

Jackie M.
Submitted on 8.11.2021

Our trip was beyond amazing and despite all the issues we could have had traveling during COVID, because of Simon and his team’s help, everything went absolutely perfectly!! I would book with them again in a heartbeat and highly recommend them to others!! We had never used a travel agent before but thought due to COVID and the fact that this trip was more involved than previous trips we have taken, it might be helpful to have someone guide us through each step. I absolutely know this trip would not have even come close to comparing to the incredible experience we had without the help of this travel company.

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Travel agent Brian in Kenya

Brian's Travel Agency

5.0

 Based on 5 reviews

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Brian's Travel Agency

5.0

 Based on 5 reviews

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Destinations:

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Kenya
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Rwanda
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Uganda

Verified Review

Jessica H.
Submitted on 3.9.2020

The trip was absolutely wonderful.  Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days.  Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip.  The transfer from our Kenya guide to our Uganda guide was seamless. We realized an issue with logistics on the last few days a few days into our flight and our planner helped us solve it quickly. The only thing I would suggest they do differently:  Our communication leading up to the Uganda portion of the trip was with the operations manager.  We didn't meet our guide (or know that it wasn't the operations manager) until the morning we left for Kibale.  It would have been nice to have some communication with our guide beforehand, as there were a couple things on the itinerary (prepared by the manger) that our guide seemed not to know anything about (namely a game drive in Queen Elizabeth park).

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Travel agent Karin in Africa

Karin's Travel Agency

4.8

 Based on 82 reviews

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Karin's Travel Agency

4.8

 Based on 82 reviews

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Destinations:

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Kenya
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Rwanda
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Tanzania
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Uganda

Verified Review

Keith H.
Submitted on 8.7.2019

Fantastic trip and the holiday of a lifetime. Every connection worked and we were provided with everything we could have wished for to a very high standard.

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Latest Rwanda Reviews

Travel Review: One-Week Solo Rwanda Trip, Gorilla Trekking, Adventure, Culture, Food, History

KS

Ken S.
Dec 19, 2021

This past November, I took a solo trip to Rwanda to trek mountain gorillas - it was amazing!!Jessica was simply outstanding in crafting an itinerary that ended up giving me memories for a lifetime - and also knocking another one off the bucket list! My trip to Rwanda was the 45th visited country by me but where I usually handle my own reservations and itinerary build, I found that going into Africa really requires some dedicated expertise - Jessica is exactly that, an expert!! I couldn’t have done this trip without her. She thought of everything and created an itinerary that was a good mix of adventure, culture and history and relaxation.I stayed at a lodge which was an outstanding base for going mountain gorilla trekking. The level of service was amazing. The food and views/scenery was also excellent. On top of that, the staff was very friendly and took great care of me. I did a guided village walk and had some great downtime to recharge!Obviously, gorilla trekking was the major highlight and there are no words to explain how outstanding that experience was. Only two others in my group and the total 5 hour experience from beginning to end was seamless, easy and memorable. 

Travel Review: Luxury Rwanda & Tanzania Safari, Serengeti, Mountain Gorillas, 16-Day Tour

ML

Michele L.
Dec 06, 2021
If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

Travel Review: African Safari, Rwanda, Uganda, Zanzibar & Nairobi

PP

Penelope P.
Sep 13, 2021
We had such a great overall experience with Sarah and this travel company. I believe she was what made our trip as successful as it was. 

Rwanda & Kenya Travel Review: Luxury Family Africa Safari, Lewa Wildlife Conservancy, Gorilla Trek, Culture

LU

Linda U.
Jul 22, 2021
This is the second time I have used the travel company for family vacations to Africa. Overall, I am very satisfied with the service that they have provided. We did experience a few glitches on our most recent trip, but recognize that travel in times of Covid and the year long postponement of the trip (again due to Covid)  may have contributed to this. Each of the locations that we visited provided a truly unique experience. The lodges and safari camps were exceptional, and the guides in each area were friendly, knowledgeable and entertaining.

Rwanda, Tanzania & Kenya Trip Review: 21-Day Safari and Food Tour

JD

Janet D.
Dec 01, 2021
WOW!  WOW!  WOW!  I'm not sure that even begins to explain what this trip meant to me. I could ramble on for days about our experiences, so I will hit the highlights for me.The people were incredible at every stop we made.  Some really great relationships were formed from Zanzibar through Kenya and some tears were shed upon leaving.  Speaks volumes to how we were cared for.  The staff at the camps were absolutely amazing and the guides deserve special kudos for each leg of the trip.  They really made each entity very special with their knowledge and experience.

Travel Review: Luxury Kenya, Rwanda, & Namibia Africa Safari, Maasai Mara, Kigali, Skeleton Coast, Gorilla Trekking, 18-Day Tour

MM

Margo M.
Jan 10, 2020
I can’t believe that we have been back for so long and that it's taken methis long to write to you!!!  Actually, perhaps it’s just exactly as it issupposed to be because the longer we are back the more and more the tripmeans to me.I cannot thank you enough for everything that you did for us to makeour journey this past Autumn the most wonderful trip any of us have everbeen on!!  It was said over and over again that it was a trip of a lifetime!The experiences that we had, the people we met, the gorgeous animals that wewere able to spend time with and share in a tiny bit of their lives wereunforgettable.  The plains of the Masi Mara were stunningly beautiful ……with the buffalo, zebra, lions, leopards, cheetah, elephants, wildebeest,giraffe, antelope, hippos, crocodiles, hyenas, and the occasional acaciatree….the birds….all of it stunning!!!  Our first night at the Govenor’sCamp we awoke at 4:30 AM to a huge bang and the noise of rustling leaves. 10feet behind a tent an elephant had knocked a tree in half and wasenjoying her breakfast of fresh leaves and twigs!!!  What a way to start oursafaris!!!The beauty of Rwanda surprised us all!  We had been so intent of our trekswith the Gorillas that we hadn’t thought of the landscape, it is sobeautiful!  Our treks, especially the first one, were gruelling but were soworth the effort.  The porters and guides were gentle, supportive and veryknowledgable.  And then there are the gorillas…what is there to say aboutthem….yes they are wild and you have to be careful around them but they arealso so full of fun and adventure.  One of the young ones grabbed my leg touse as poles to swivel on, like he would a tree, his grip was very gently.Another did the same to members of our group, their grips were notas gentle but did not hurt.  A  teenage male charged at us, the guidequickly came between him and us….one came and sat within 6inches of me….I very slowly and quietly made some distance between us!  Andthe babies…..OMG they are adorable!  What an experience to just be with themwhile they lunched and posed….”I’m ready!”.We visited the Genocide Museum in Kigali.  Our driver guide had been 10years old during the time of the genocide and told us, because we asked him,what it had been like for him, his family and the country.  It was a greatpreamble to visiting the museum. What incredible work the people have doneto create healing! And what a shock when just two weeks after we left therewas a terrorist attack in Kinigi by Hutus that had been in the DRC, so sad.And Namibia….what an incredible country.  The country is so diverse andsoooooooo very beautiful!!!  The landscape is stunning and breathtaking.With every corner that we took there was another fantastically beautifulvista.  But it's certainly not just the landscape, it's the people…therecertainly is a strength within them that is very visible as they have tosurvive the harsh environment that they live in, but there is a gentlenessthat permeates and projects a beauty that is like a glorious aura thatsurrounds everything.  And the animals…each so majestic …how wonderful to beable to experience them in their natural habitat!We ran down the dunes; we climbed big daddy (or the second big daddy….maybeit was big mama!!! LOL) whichever one it was it felt as if we were going tobe blown off by the huge gusts of wind; we sat with the 600 year old treesin the Sossusvlei; we dined by the ocean at the Skeleton Coast at our ownprivate table with no one around for miles and miles (except lions and sealsand jackels): we had breakfast on the top of a mountain in Damaralandwatching the sun rise; we breakfasted in the wilds of the Masi Mara; we hadsundowners in the desert watching the African sunsets; we watched cheetahslaze in the African sun; we watched prides of Lion’s lunch on their kills;we watched the rhinos tiptoe through the brush; we met the Himba people; wemet the Masi people; we experienced the most wonderful of Africanhospitality and met some of the kindest most generous people we have evermet.Our guides were knowledgable, kind, and professional.  We felt safe andtaken care of at each turn of our trip, we enjoyed them all and learned somuch from them.One guide in particular from the company…he’s theguide/driver that the company sent to take us from Ongave to Damaraland, sowe could stop at the Himba Village….is just a doll…..he asked the company if he could meet us at Sossusvlei and be our guide there….what anunbelievable surprise it was to get off the plane and have him waiting therefor us!!  He’s a remarkable young man, a very knowledgeable guide and awonderful human being…...we were more than thrilled to be able to spend thattime with him!I especially want to thank you for being so patient and professional withus.  I loved it when you said to my group member on the phone when we were inNamibia…."it is Africa…”  that said it all and at that point she understoodfully.  You know as we were wrapping up our final thingsbefore we left was saying, “I wish we weren't going.”  She was frightened...of Africa…. of the people; of the tensions in the different countries; ofthe animals and where we would be staying; of the unknown …..in fact we weresitting on the plane as we left and she said it again... she was goingbecause the trip to see the gorillas was to celebrate my 70th.  When we leftto come home she was in tears not wanting to leave and has since said withtears in her eyes….”I want to go back to Kenya”.  Doesn’t that just say itall!!!  Africa gets under your skin….it’s the heart beat of the country andI just love it.  Thank you for bringing such joy into our lives!!!And thank you for the gift that was awaiting us when we got home.  We hadseen the book when we were in Hoanib but of course if we had all bought itthey wouldn’t have let us on the planes!!! So what an incredible surprise!!!And we all love it!!!  Just want to say that each of us would easily travelwith each of the guides that we had and would highly recommend you to anyonethat would like to travel to Africa!!With my most deepest gratitude, thank you!!!There was just so much and it was a life altering trip for me onso many levels.  My group member has covered most everything - but the two of us couldgo on for days.  That said, when we were in Rwanda, one of the cards at ourbedside table had an African saying on it: God is everywhere in the worldbut at night, he rests his head in Rwanda.  I changed that saying to thosewe have spoken to about our trip - God is everywhere in the world but atnight, he rests his head in Africa - because with every sunset and sunrisein Africa, you get a glimpse of heaven.Thank you for everything. 

Travel Review: Luxury Uganda & Rwanda Africa Safari, Entebbe, Murchison Falls, Boat Safari, Primate Tracking, 13-Day Tour

PG

Pia G.
Jan 29, 2020
Our trip was spectacular! We really enjoyed the mix of activities i.e. game drives, boat safaris, and all the primate trackings. Each tracking was a different experience and we enjoyed every minute! Our private guide was fantastic. He was knowledgeable, personable, and a great driver. All the lodges we stayed at were beautiful with exceptional food and service. Our travel specialist planned an amazing itinerary for us. We were a bit late in the planning process but he worked with us and put together everything we wanted to do and more! He was always accessible (including weekends) and promptly addressed our questions and concerns. We look forward to planning our next safari with him!

Tanzania, Uganda, & Rwanda Africa Safari Review: Luxury Anniversary 16-Day Tour, Serengeti, Ngorongoro Crater

SK

Stephanie K.
Jan 20, 2020
The trip was everything we asked and planned for... we saw so much wildlife, and the accommodation was everything we asked for. 

Tanzania & Rwanda Africa Safari Review: Volcanoes National Park, Ngorongoro Crater, Great Migration in North Serengeti

AK

Arthur K.
Sep 23, 2019
The trip encompassed everything we wanted to see and do. The vendor was accessible and responsive. Accommodations were very nice and the staff at all of them were exceptional. The guides and drivers were wonderful, friendly and made every effort to make this a great trip.We would advise people to pay attention to what is told on arrival vs what they are billed for. We were told laundry was included in one resort and then were billed and were told drinks were included at another resort and then were billed.Our itinerary was to Volcanoes National Park in Rwanda to see gorillas and golden monkeys, then to Tarangire, Ngorogoro Crater, and the Northern Serengeti for the Great Migration. It was a 2 week trip.Overall we feel that our agent made good suggestions, and used reliable guides, services and good accommodations.The only major problem was that poor planning by our travel agent resulted in us leaving Rwanda with one hour to shower, pack and eat lunch, then drive to Kigali with short times to get through customs and to the connecting flight in Nairobi and a 1:30 am arrival at our destination in Tanzania with no availability to eat dinner. There should have been a extra night in Rwanda built in to allow for this. We were not aware this would be so stressful as we were not aware of all the elements involved in the day and flights and feel it was not well planned or communicated.

Rwanda & Tanzania Luxury Tour Review: Africa Safari, Gorilla Trekking, Serengeti

LW

Lisa W.
Sep 02, 2019
Our travel planners with this travel team were absolutely fantastic to work with.  Their style is very patient and relaxed and client focused, while still being incredibly efficient and organized.  The packets that they sent right before our trip that laid everything out explicitly were so helpful and answered all our last minute questions.  And the trip they planned for us was beyond our expectations.  We loved everything about it.  We will recommend this travel team to anyone who is planning a trip to Africa!
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