Charles' Travel Agency
Based on 33 reviews
What a fantastic trip! It was so well organized and planned, we were able to just relax and enjoy our vacation. It was a one-month journey to Africa, visiting Botswana, Zimbabwe, and South Africa. We always felt taken care of.
The safari portion of our trip could not have been more perfect. We were able to see the animals from very near on night drives and bush walks, with very few other jeeps to disturb the environment. The private concessions are an amazing way to truly experience the animals.
We also explored Cape Town on a number of fantastic private tours. We watched the southern right whales off the coast of Hermanus, tasted some delicious wines in the Winelands, explored charming small towns, tried local cuisine, hiked Table Mountain, and so much more.
Our travel team planned the trip to perfection.
Kirsty's Travel Agency
Based on 97 reviews
We had a fantastic trip to Egypt. Our trip was entirely curated, and not for one moment did we feel we weren’t taken care of and catered to. The Zicasso travel agency representatives in each city were all phenomenal. Everybody was always early. We never waited for anybody. They were waiting for us.
This was a once-in-a-lifetime trip. We had always wanted to see the pyramids and got that and so much more in terms of the culture, food, and other important monuments, historical temples, and complexes that are dotted up and down the Nile Valley.
My only criticism regards the overall cost of the trip relative to the exchange rate parity of the dollar while in Egypt. When you are there, you realize how inexpensive things are, including the hotel rates. I know we paid a premium for the trip, and part of that premium goes to making sure all vendors are exemplary, tours are private, and everything unfolds without a hitch, which it did, but it seemed way more expensive than it should’ve been.
We would recommend our travel agent as our trip was fantastic overall.
Kent's Travel Agency
Based on 69 reviews
The trip was great. We got to see everything we wanted to see, including the big five and the migration of large herds of wildebeests and zebras.
The travel company was extremely helpful. The pre-trip prep was very thorough, but the true test came when I lost my cell phone in Mara towards the end and then our return flight was unexpectedly canceled. So I was stranded in Nairobi with my 12-year-old, having almost no means of communication with the rest of the world, and the rebooked flight was not until five days later.
The travel agency worked with local providers and put together a three-day side trip for us to go to Lake Nakuru to see rhinos, rebooked our local transportation, and made sure a local agent would be at the airport to help us when we departed — and they made all the arrangements within a day. They helped make a really stressful situation a lot easier to deal with.
Murray's Travel Agency
Based on 437 reviews
We had a great Zicasso travel consultant who helped us pull together a memorable trip to South Africa. She took care of every detail and we didn't have to worry about anything. Communication was prompt and clear, and all of the details she provided were accurate. I would definitely recommend her services to others thinking of visiting SA.
Dan's Travel Agency
Based on 126 reviews
If we could give our Zicasso travel partner 10 stars, we would. The entire planning and travel process was incredibly smooth and the trip itinerary exceeded our wildest expectations. From our first call, they clearly paid very close attention to exactly what we wanted in a honeymoon – a bit of relaxation and a whole lot of adventure. They delivered exactly that. They also worked closely with us as we changed our minds a few times about which part of Africa we wanted to go to, providing multiple trip revisions until it was perfect.
On the trip itself, the execution was flawless. From the first airport pick-up to the tours and beautiful accommodations, we wouldn't have changed a single thing. We can't recommend them enough and can't wait to work with them again when we plan our next African adventure.
Simon's Travel Agency
Based on 129 reviews
Zicasso’s travel agency gave us a mind-blowing experience. We've never had a trip where nothing went wrong. Thanks to their hard work and our in-country hosts, our trip was flawless. We had lots of questions and ideas. They worked to incorporate them into the package. This really showed how much they knew about Africa, as well as what works and what might not.
Our driver/guide for Tanzania was great. His encyclopedic knowledge of everything was astounding. From the little beetles and the birds to the Big Five and beyond, he knew it all and knew everyone. This really elevated our trip experience.
We started in Arusha, then set out on our adventure. We stayed in Tarangire National Park, drove through Lake Manyara, the Ngorongoro Crater, and then on to the central and northern Serengeti.
Our driver made sure we saw what I think was every animal in Tanzania. Each encounter was an experience and up close! Thanks!
The tented camps in Tarangire and the central and northern Serengeti were wonderful. While a little outdated, the locations were perfect. The staff at each camp were over the top. Awesome job. We planned this trip as my gift for turning 60. Our tour operator made sure everyone knew this, and at each camp, the cooks baked a small cake to recognize this. What an unexpected surprise. I cannot express enough gratitude to everyone for making the camps so special. The food was fabulous.
We also had a morning balloon flight over the northern Serengeti. This too was amazing, watching the sun rise floating silently over the Mara River, listening to the animals.
From the northern Serengeti it was on to Rwanda for gorillas. Again, the travel agency went above and beyond. Our guide in Rwanda was a font of knowledge and knew many of people wherever we went. The hotels in Rwanda were small and exceptional.
We had two days of gorilla treks. We were extremely blessed to have our guide on both days. We saw 35 gorillas in what I call a full 3D, up-close experience. I had wanted to see mountain gorillas ever since I was young and read about Dian Fossey. The gorilla experience really moved us. Such gentle creatures. We will remember this encounter for the rest of our lives.
I highly recommend the travel company. We had a wonderful adventure and want to return.
Brian's Travel Agency
Based on 5 reviews
The trip was absolutely wonderful. Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days. Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip. The transfer from our Kenya guide to our Uganda guide was seamless. We had an issue with logistics in the last few days, but our planner helped us solve it quickly.
The only thing I would suggest they do differently: Our communication leading up to the Uganda portion of the trip was with the operations manager. We didn't meet our guide (or know they weren’t the operations manager) until the morning we left for Kibale. It would have been nice to have some communication with our guide beforehand as there were a couple of things on the itinerary (prepared by the manager) that our guide seemed not to know anything about, namely a game drive in Queen Elizabeth Park.
Sasha's Travel Agency
Based on 2 reviews
This travel company provided multiple options for our trip. Once we decided on a more specific location, Sasha did an amazing job of putting together an itinerary based on exactly what we wanted.
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