Murray's Travel Agency
Based on 435 reviews
This trip resulted in the most extraordinary two weeks of my life. Everything, and I mean everything, was absolutely perfect. I had a vision of what I wanted this trip to be and worked with Sherilyn at the travel company to bring that to life. She provided sound advice and created an itinerary that was spot-on.
Throughout the year of planning, Sherilyn was extremely responsive to any questions or concerns I had. I was provided with a very detailed trip itinerary, along with everything I needed to know about traveling to Africa. No stone was left unturned and we were very well-prepared due to all the information provided.
The trip itinerary covered Southern Africa and East Africa. We pulled out all the stops and included as many activities as time would allow. From a helicopter ride over Victoria Falls to a rhino walking safari in Zambia to a hot-air balloon ride over the Maasai Mara in Kenya — none of the activities disappointed.
Every one of the guides we had was excellent. The service we received at the airports, both inbound and outbound, was exceptional. All of the accommodations, including hotels and camps, were amazing and we would definitely stay at any of them again.
This was truly a trip of a lifetime and I don't believe it will ever be outdone. Thank you, Zicasso, for connecting me with this travel company.
Neil's Travel Agency
Based on 18 reviews
We chose this travel company to help plan our dream honeymoon in South Africa and we are so glad we did. Neil and the team planned and booked everything, taking into account our interests and ensuring every day would be special and memorable. They were super-responsive and made sure we were well taken care of.
Our on-the-ground guide was phenomenal, full of information, and stories, and ensured we got everywhere safely. She was a delight to be around and truly made our trip even more special. All of the accommodations the travel company booked for us were exceptional and our experience at the safari lodge was one of the best of our lives, thanks to Neil's guidance.
Neil also went above and beyond to help us get reservations at very popular and exclusive restaurants, knowing that food is a big part of what we love to discover while traveling. We would highly recommend using this company for a trip you will never forget.
Kent's Travel Agency
Based on 69 reviews
The trip was great. We got to see everything we wanted to see, including the big five and the migration of large herds of wildebeests and zebras.
The travel company was extremely helpful. The pre-trip prep was very thorough, but the true test came when I lost my cell phone in Mara towards the end and then our return flight was unexpectedly canceled. So I was stranded in Nairobi with my 12-year-old, having almost no means of communication with the rest of the world, and the rebooked flight was not until five days later.
The travel agency worked with local providers and put together a three-day side trip for us to go to Lake Nakuru to see rhinos, rebooked our local transportation, and made sure a local agent would be at the airport to help us when we departed — and they made all the arrangements within a day. They helped make a really stressful situation a lot easier to deal with.
Neil's Travel Agency
Based on 30 reviews
Our African safari was outstanding, even better than we imagined. The selection of locations and the camps were all excellent. Our travel within Africa was complicated, with nine different flights, and it all went off without a hitch. We were greeted at every stop and the local representatives took care of all the details at each departure and arrival. We highly recommend Zicasso’s travel partner company to anyone taking a trip to Africa.
Charles' Travel Agency
Based on 31 reviews
What a fantastic trip! It was so well organized and planned, we were able to just relax and enjoy our vacation. It was a one-month journey to Africa, visiting Botswana, Zimbabwe, and South Africa. We always felt taken care of.
The safari portion of our trip could not have been more perfect. We were able to see the animals from very near on night drives and bush walks, with very few other jeeps to disturb the environment. The private concessions are an amazing way to truly experience the animals.
We also explored Cape Town on a number of fantastic private tours. We watched the southern right whales off the coast of Hermanus, tasted some delicious wines in the Winelands, explored charming small towns, tried local cuisine, hiked Table Mountain, and so much more.
Our travel team planned the trip to perfection.
Daniella's Travel Agency
Based on 60 reviews
Our trip to Southern Africa (Botswana and Zimbabwe) was nothing short of amazing! Our travel consultant created a great itinerary and took care of every detail associated with small-craft flights, greetings at airports, etc. The coordination was seamless!
We highly recommend staying at the camps within the reserves as this provides a different experience to the national parks. We felt like we were the only ones there. We were deeply touched by the love and warmth of the resort staff, who go out of their way to welcome you and assist with any needs you may have. Our guide was brilliant, his knowledge, experience, and patience incredible!
This was our second trip through Zicasso and we highly recommend the company for its interest in helping to make our trip a once-in-a-lifetime experience.
Jamie's Travel Agency
Based on 47 reviews
Garrick and the travel agency made our trip truly unforgettable! From initial planning through the trip itself, Garrick ensured that we got the exact experience we wanted, and more! The insight into activities, restaurants and options helped guide our decisions; since we had never been to South Africa before. Garrick took all of our requests and put together an amazing 2 week itinerary; even adding last minute activities like golf and dinner reservations! Our trip was even more enjoyable because we were able to be in contact with Garrick for questions etc. Even better, we were able to meet up Garrick in person during our trip for a round of golf; an experience we will never forget! We would absolutely recommend Garrick and the travel company to anyone looking to book an unforgettable trip to Southern Africa! We also LOVE that they focus on companies and operators that share their commitement to conservation and giving back to communities and the environment.
Simon's Travel Agency
Based on 125 reviews
Zicasso’s travel company did a fantastic job. We would definitely recommend them, and if I do a trip to South Africa, it will be with them. Their recommendations and planning were great, and saw us having an exciting expedition every day.
We did have an issue with one delayed flight and had to call a local tour company. We sent a note to our travel team and they reached out to the company on a Saturday. This was a great response from them given the day and time difference.
Overall, the trip was amazing. We saw everything and our guides were great. Staying in camps in parks gave us a leg up on people staying outside the camps because we got to see things early in the morning before the traffic got heavy.
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