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Bora Bora Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Rossean in Australia office

Roseann's Travel Agency

4.9

 Based on 229 reviews

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See Roseann's profile

Destinations:

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Antarctica
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Australia
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Cook Islands
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Fiji
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New Zealand
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Verified Review

Kristin B.
Submitted on 4.24.2020

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

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Travel Agent Kate in New Zealand

Kate's Travel Agency

4.9

 Based on 56 reviews

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Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Ken B.
Submitted on 7.5.2022

The trip was the kind of experience you have once in a lifetime - that's the expectation I set out and that's exactly what we achieved. Actually I should say that it exceeded my (our) expectations. Each place we visited was an entire "experience", and something that we will remember forever. I feel like Kate (from our travel agency) and her planning played a huge role in that success. She really excelled at listening to what we wanted, putting together the best options, and really custom crafting everything. It was not flawless, but I didn't expect that as it was pretty complicated with a lot of moving parts. But the few times we needed help or an adjustment, Kate was right there with us taking care of things. Gave us a real sense of comfort knowing that she was just a text or email away and would instantly respond. Most everything was flawless - we did ask for one change along the way, and she proposed a second change when a better hotel option opened up. Beyond that, the biggest challenges we faced was just airline delays, and that is impossible to control. We had several guided (private) tours and a couple of small group tours, and Kate just picked the best of the best for each of our experiences - we had folks were who both expert and personable.

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Travel agent Rick in Australia

Rick's Travel Agency

4.9

 Based on 136 reviews

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See Rick's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Shilpa D.
Submitted on 8.1.2022

Rick and this travel agency did a wonderful job planning and executing our Australia vacation. Rick was very prompt in answering emails and any questions I had throughout the planning as well as when we were in Australia. I would recommend Rick to everyone who wants to go on vacation Down Under. The hotels and excursions were all really good. We missed our domestic connection after landing in Brisbane, gave Rick a call, and he suggested an airport hotel for us, and called our hotel in Port Douglas to let them know of our late arrival that night, so arrangements could be made for us to be able to check in after midnight. The WebEx video call Rick did with my husband and me before we went to Australia to explain to us what to expect at all the places and how things work around there, was extremely helpful. Overall, a great experience. Thank you Rick and to our travel company.

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Travel agent Daniel in England

Mario's Travel Agency

4.8

 Based on 324 reviews

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Destinations:

England
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France
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Ireland
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Italy
Scotland
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Verified Review

Sherief M.
Submitted on 8.8.2022

We planned a family trip (with 4 children ages 4 to 13) to Rome, Sardinia, and Corsica. Our travel consultant - Mirella - was phenomenal. She had direct personal experience with all these destinations, and gave us great tips for the right destinations, hotels we never would have found on our own, and family-friendly activities. She also organized and booked a very complex trip (5 plane flights, 4 boats trips, many cars). We are experienced travelers, but the biggest value add was her advice and suggestions that were really tailored to our family and what we wanted to experience, we had a very different trip than if we had planned ourselves with guidebooks and online research. Communication was also great before and during the trip. I should also add that this travel company has a superb 'during the trip' help desk that was constantly available, and helped us make changes and address any issues. I couldn't have been happier with the trip, and with our travel agency.

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Travel agent Quinn in Tahiti

Jo's Travel Agency

5.0

 Based on 26 reviews

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See Jo's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Tho P.
Submitted on 8.17.2022

We went to French Polynesia. I was extremely impressed with Jo and how she was able to make accommodations for our trip as it changed during the planning phase. She was able to secure us everything we needed when our plans finally materialized. The trip itself was amazing and we were so happy that all the planning paid off. The airport transfers were amazing and we had no problems feeling lost or frustrated by any part of the trip. The only thing I would say was even a little hiccup was having to wait in Mo'orea after checking out as the Hotel could not accommodate late checkout. We made do by renting e-bikes and traveling around the island. But again, overall, it was an amazing trip and we are grateful to Jo for for making it so special!!

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Featured Reviews

Luxury French Polynesia Vacation Review: Tahiti, Bora Bora, Papeete, Swimming with Sharks, Snorkeling Tour, 2-Week Trip

MW

Megan W.
Aug 08, 2022
Working with Jo felt like working with family. My husband and I wanted to help my father's dream of traveling to Bora Bora come true, and with Jo's help, it not only came true but was far more magical than we could have ever dreamt of organizing ourselves! Jo always demonstrated such patience when working with my father's many special requests, and she showed so much compassion for him (and us) as we planned the trip. We stayed in fantastic hotels that Jo recommended, and the expectations she created for each place we visited were spot on. We were so impressed with how smoothly everything flowed because of her planning that we are now working with her again to plan our next adventure!

Luxury Tahiti Travel Review: Bora Bora, Taha'a, Snorkeling, 12-Night Trip

RR

Rupa R.
Jun 13, 2022
We are very happy with the service provided by Zicasso and couldn't be happier with our travel agent Kate for helping us plan the perfect trip to French Polynesia. We very much appreciated her spending the time to really listen to us and get an accurate understanding of the type of experience we wanted.We had a complex itinerary, Kate arranged rental cars, activities, golf, transfers between islands, trip insurance, flights etc. and everything went smoothly.To make sure all was well she also kept in touch with us throughout our trip which was very reassuring.Kate is patient, easy to work with and very pleasant, we highly recommend her.

French Polynesia Travel Review: Tahiti, Helicopter to Bora Bora, 4x4 Land Tour, Lagoons, Jet Ski, Hiking & Snorkeling, Whale Watch

EF

Emily F.
Oct 27, 2021
This was our first trip with Zicasso! We sent in our inquiry for a trip to Tahiti/Bora Bora on a Friday afternoon. A travel designer from the travel company contacted us the same day and worked with us throughout the weekend. By Monday afternoon we had a finalized itinerary!  

Planning the trip was easy. The travel designer had first hand knowledge of both places we wanted to go to and kept to our budget while helping us plan a great trip. Our trip ended up being ten days total with five nights in Bora Bora and four in Tahiti. Due to Covid restrictions and lockdowns on the islands, we ended up postponing our trip. She was very helpful in getting everything rescheduled for our new dates. During the trip, she checked in and when two of our activities were canceled due to the weather she was in contact and helped us reschedule or get a refund.

In Bora Bora, we stayed in an overwater bungalow and the views were incredible. We were able to jump directly into the ocean and snorkel around our balcony. We enjoyed a helicopter ride over Bora Bora as an introduction to the island - it was breathtaking to see the beautiful water and land from above. We did a 4x4 land tour to learn more about the history and culture of the island and the people. The lagoon tour to swim with sharks, rays, eels and many fish in the coral gardens was an amazing snorkeling experience. The jet ski tour was fun to see the water color change up close and explore around the island.

 In Tahiti we had a car so we explored the island at our own pace and visited many places along the way - waterfalls, took an impromptu hike in the water gardens and just enjoyed the beautiful scenery. We ended our trip with a whale watching tour, we saw a mother and baby whale from a distance on our boat. As a bonus we saw spinner dolphins leaping from the water and a sea turtle. What a great way to end the trip! Overall we enjoyed working with the travel designer and would recommend others to plan a trip with her -  Bora Bora/Tahiti are true paradises everyone should see! Zicasso made planning our dream vacation easy, we look forward to using them again for our next vacation. 

Tahiti Vacation Review: Bora-Bora, Moorea, Rangiroa, Culture, Snorkeling, Wildlife, 17-Day Tour

JW

Jen W.
Dec 09, 2021
We had the most wonderful 15 days in French Polynesia that I could’ve hoped for! Rick was so helpful in getting us prepared for knowing what to expect across our many islands and excursions.  The trip was set up to let us experience a wide variety of things from cultural, historical, water and land excursions.  The recommendations for the types of accommodations in the locations were spot on!there was a small service worker strike that had the potential to impact our transitions through the islands and I return home. I reached out to Rick over the weekend as soon as I learned about it. He was so responsive, and very helpful. 

Australia, New Zealand & Tahiti Luxury Vacation Review: Bora Bora, Cultural Tour, Wanaka Wine Tour, Phillip Island Penguins

CW

Cynthia W.
Nov 11, 2019
Our trip to Australia, New Zealand, and Bora Bora was fantastic! It had everything we wanted plus more. All of the arrangements were great and there were a lots of flights and transfers. Our trip planner was available when one of our tours was cancelled due to bad weather. We were re-scheduled for another tour and were immediately reimbursed for the trip that was cancelled. Our planner had really listened to what we wanted and coordinated a trip that was totally awesome!

Travel Review: Luxury Tahiti Honeymoon, Bora Bora, Snorkeling, Jet Skiing, Humpback Whales, 6-Day Tour

JS

Jenna S.
Sep 27, 2019
We had a fantastic experience working with our travel planner at the travel company! We booked our Bora Bora honeymoon only two months before the trip and she was able to find us incredible accommodations and flights. Everything went smoothly and we truly had our dream honeymoon!

Travel Review: Luxury Tahiti Trip, Mo'orea, Bora Bora, Papeete, Snorkeling, Kayaking, ATV Tour, Sunset Cruise, 8-Day Tour

SO

sherri o.
Sep 24, 2019
Our travel specialist from the travel company arranged for our trip to moorea and bora bora in sept 2019.   everything was handled efficiently, promptly, and no question was left unanswered.   i am somewhat of a worrier, and our travel specialist never hesitated to put my mind to rest regarding any concerns.   we flew to tahiti from lax business class. i highly recommend it.   we were given access to their vip lounge in lax, which was very comfortable, before our overnight flight.   upon boarding, we were given a travel kit with all the amenities needed including a sleep mask and earplugs.  you have a ”pod” all to yourself with a monitor for movies, games, music and a nice pair of headphones.   the seats go completely flat and you have a comfy pillow and large blanket/sleep bag.   we boarded at midnight, got comfy and woke about 7 hours later to a gentle voice informing us breakfast would be served in about 15 minutes.  perfect.  same routine on our overnight flight from papeete to lax home.  we went to moorea first and stayed at the hotel  while moorea is a beautiful place, and the setting for the hotel ideal, we found the hotel a bit run down.  we had an overwater bungalow, but the roof was covered in tacky tarps in places where the thatch was missing.  we arrived very early in the morning and were told check in was 2 pm.  what to do for 6 hours? we had breakfast, walked along the beach, pool, etc and at 230, still no room.  frustrating.  we saw people arriving and being taken directly to rooms, but yet we waited.  checked 2 or 3x and still nothing.   at 3, we were finally given our bungalow.  food was okay but redundant in all restaurants.  take advantage of the 2 for 1 happy hour!   we kayaked, took an atv tour (recommend it) and sunset cruise (just ok).  they did give you 2 coke’s 2 diet cokes, 2 beers and a large water complimentary in your fridge everyday.  that was nice.    the absolute worst thing was that directly across the bay from our bungalow was a pier.   8-10 children from a private residence next to hotel played on this pier everyday.   i have nothing against children, but from morning to sunset, they jumped from, played, ran on this pier screaming, squealing, yelling non stop.   the noise was amplified by the water and made relaxing on your patio or private dock nerve wracking.   terrible.  onto bora bora.    we stayed at the hotel  there are not enough adjectives to describe this place.   paradise.    night/day to the other hotel in Moorea.   upon arrival, given a tour of 44 acre resort via golf cart.  our overwater bungalow was huge and magnificent.   the staff always addressed you by name everywhere you went, every wish your command, variety of restaurants,    i cannot find anything negative to say.   take the stingray/shark snorkeling trip.   wonderful.  the 4x4 trip was great also with a stop at this restaurant for lunch.   the spa, although beautifully set and a must see, massage was just ok.  DO NOT HESITATE to stay here.  hated to leave.   

Travel Review: Luxury Tahiti Wedding Anniversary Trip, Bora Bora, Moorea, Raiatea, Catamaran Sunset Cruise, Sailing, Jeep Tour

GS

Gregg S.
Sep 11, 2019
I typically don't write reviews; however, for our travel specialist and the travel company, I am making an exception. Our trip to FP was to celebrate our 30th wedding anniversary. I wanted it to be the trip of a lifetime and it surpassed our expectations. Our travel specialist listened to our interests: we wanted to have the classic overwater bungalow experience, but, we also wanted to be on a boat as well as we met sailing and bareboat charter as a family. Our travel specialist put together the itinerary we were looking for: Four night on Moorea, three nights on the motor yacht ship, four nights on Bora Bora. We had also asked to do a couple of land based activities as well. We arrived in Tahiti after a long day of travel, and were taken to the hotel for an overnight. In the morning, we were taken to the ferry dock for our transfer to Moorea. On arrival we were taken to the hotel in Moorea. On Moorea our travel specialist booked a catamaran sunset cruise for two. Wonderful. She also booked a jeep tour. Some other guests said their tour was 'okay' (the drive didn't speak English). Our tour was really a pleasant surprise. The driver was excellent (played the ukule and sang). On day 4 we were transferred to the airport for a quick flight to Raiatea and were transferred to the harbor for our cruise on the ship. The cruise was incredible. There were twenty guests taken care of by a thirteen member crew. We had a breakfast on a beach. A lunch of the beach. As they were aware of our anniversary (and my wife's birthday) we had a private dinner every night at a different location on the boat. One night they serenaded us and presented an anniversary dessert. I can't say enough about how well we were treated. the ship cruised over to Bora Bora where we were dropped off. The captain of our private water taxi was waiting. He was in dress whites and the 30' boat felt very 'James Bond' like. It was fun to be whisked away to the hotel in Bora Bora this way! The hotel staff were excellent. The hotel food and service hit the mark. After our four days (including shark and stringray tour) it was time to head home. Again, thank you to our travel specialist for a spectacular trip! 

10-Day Tahiti Review: Luxury Vacation, Mo'orea, Bora Bora, Sunset Cruise

JV

Jeannie V.
Sep 19, 2019
Our travel designer did a perfect job.  She listened and tailored the trip to our requests.  Her expertise is greatly appreciated.  

Luxury Tahiti Vacation Review: Polynesian Islands, Bora Bora Snorkeling

MR

Mark R.
Jun 12, 2019
The trip was fantastic.  26 days, 3 Hawaiian islands, 3 French Polynesian islands.  No significant snags.  All flights, transfers and hotels accommodations went well.The travel advisor made several recommendations regarding accommodations and itinerary sequences that turned out very well.  Itinerary documentation for French Polynesia did not meet expectations nor past experiences with others including past Zicasso agents.  For example, did not receive copies of flight, transfer, and hotel vouchers/paperwork for French Polynesia until landing in Tahiti.   
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