Mario's Travel Agency
Based on 399 reviews
We had a wonderful time in Italy. We visited Venice, Naples, Sorrento, and Rome for 10 day trip with me and my wife. We were a little nervous being in another country, but we were glad that we were able to contact our travel agent 24/7 if we needed to. We were picked up at the airport and train stations and taken to our our hotels. Our personal drivers were on time every time. They made sure we were on the right train and where we needed to be. Everything went very smoothly. We did have 5 tours scheduled but the one in Venice was canceled but at no fault of the company. The other 4 tours were great. One group tour to Pompeii and Mount Vesuvius, one small group boat tour to Capri island and 2 private tours to Colosseum and Vatican in Rome. Our tour guides were outstanding. Very personable. Spoke good English and took great care that we had a great time and enjoyed ourselves. We stayed in 3 different hotels on our trip and everyone of them was top notch. Especially our hotel in Sorrento with the ocean views on the hillside was fantastic.
Kate's Travel Agency
Based on 70 reviews
Kate at the travel agency was very helpful in helping us plan our trip to NZ. She listened carefully to our requests and concerns and responded with new ideas when necessary. She was especially helpful when we had to change a few days of the trip due to the cyclone that hit the North Island.
Roseann's Travel Agency
Based on 233 reviews
My husband and I went on a wonderful trip to New Zealand - North and South Island - that was actually planned for 2021 but could not go until this year. I like to work with an agent and Lindsay from our travel agency was extremely responsive offering helpful options and suggestions. Even though the time we spent on the North Island was right after the torrential rains, we modified the itinerary to spend 4 days in the Taupo area and 2 days in Rotorua. We hiked in the Tongariro National Park and part of the Great Lake Pathway, sailed to view the Maori Rock Carvings and visited Orakei Korako geothermal pools and Huka Falls in the Lake Taupo area. In Rotorua, we relaxed in the mineral pools of the spa and enjoyed the indigenous Maori experience at Te Puia. The next 12 days were spent on the South Island where we had sunny and warm weather! One of our favorite places was Abel Tasman Park where we went Kayaking and hiked on the beautiful Coast Trek. We continued our adventures on a memorable heli-hiking experience on the Tasman Glacier in the Mt. Cook region, followed by visiting the unique blue penguins and Royal Albatrosses on the Otago Peninsula and a hike and cruise on the famous Milford Sound in Fjordland National Park. We ended our journey with 3 days in Lake Wanaka area where we kayaked, hiked, and went to some of the region's famous wineries.
Rick's Travel Agency
Based on 149 reviews
The trip was great! I loved working with Rick to put together our itinerary. When I didn’t listen to him I wish I had. He felt that since I was not a Lord of the Rings fan there was no point in going to Hobbiton. He was right. It was disappointing. He said since we were going to see glow worms in the South Island there was no point in going to see them in the North island. He was right. He talked us into going whale watching despite the fact that I had been disappointed in the past. I went and it was exactly what he said it would be. Before we left he put together a 2 1/2 hour presentation over Webex with us. That was completely unexpected and useful during the trip. When it looked like we weren’t going to make it to Picton he worked with us to be sure the boat would meet us. He even gave us his personal cell number if we ran into problems, because he wasn’t going to be in the office when we might have a problem going to Picton.I would highly recommend Rick to anyone traveling to New Zealand.
Jo's Travel Agency
Based on 28 reviews
We loved our NZ/Australia travel specialist! Our original trip in March 2020 was delayed bc of Covid. Jo kept us updated and then rescheduled our trip. Her suggestions about what to see and do fit in perfectly with what we wanted out of our trip. Taking the trip and all we saw and did, was even better than what the terrific itinerary showed. Just a truly awesome trip in every respect!
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Planning the trip was easy. The travel designer had first hand knowledge of both places we wanted to go to and kept to our budget while helping us plan a great trip. Our trip ended up being ten days total with five nights in Bora Bora and four in Tahiti. Due to Covid restrictions and lockdowns on the islands, we ended up postponing our trip. She was very helpful in getting everything rescheduled for our new dates. During the trip, she checked in and when two of our activities were canceled due to the weather she was in contact and helped us reschedule or get a refund.
In Bora Bora, we stayed in an overwater bungalow and the views were incredible. We were able to jump directly into the ocean and snorkel around our balcony. We enjoyed a helicopter ride over Bora Bora as an introduction to the island - it was breathtaking to see the beautiful water and land from above. We did a 4x4 land tour to learn more about the history and culture of the island and the people. The lagoon tour to swim with sharks, rays, eels and many fish in the coral gardens was an amazing snorkeling experience. The jet ski tour was fun to see the water color change up close and explore around the island.In Tahiti we had a car so we explored the island at our own pace and visited many places along the way - waterfalls, took an impromptu hike in the water gardens and just enjoyed the beautiful scenery. We ended our trip with a whale watching tour, we saw a mother and baby whale from a distance on our boat. As a bonus we saw spinner dolphins leaping from the water and a sea turtle. What a great way to end the trip! Overall we enjoyed working with the travel designer and would recommend others to plan a trip with her - Bora Bora/Tahiti are true paradises everyone should see! Zicasso made planning our dream vacation easy, we look forward to using them again for our next vacation.
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