
Neil's Travel Agency
Based on 49 reviews
Destinations:
Verified Review
We’re still not over our trip! Everything was absolutely fantastic. Thank you for organizing such a great experience and making it so effortless for me. I already have family and friends asking who I went through, and I’m guessing some of them will be reaching out to you in the next year.
I do have one small piece of constructive feedback about our camp in the Olifants West Nature Reserve. The staff, lodge, and food were wonderful, but unfortunately, the safari guide fell short. We had just come from the camp in the Thornybush Game Reserve (where we left our hearts—the guide there was truly exceptional, with such a great personality), so the difference stood out even more. At the Olifants West Nature Reserve camp, we saw very few animals and the guide didn’t engage much—he barely spoke, and when he did, it wasn’t very professional or kind, especially toward my son. My son even said the trip might have worked better in reverse, since after Botswana it was hard to adjust to seeing only a few animals a day.
That said, I’m so grateful for how smoothly you planned everything, especially on such short notice. It really was a trip of a lifetime for us.
Thank you again!

Kent's Travel Agency
Based on 86 reviews
Destinations:
Verified Review
This was a trip of a lifetime! The details large and small were flawless, leaving us to enjoy the trip with no worries.
We started in Kenya. All accommodations were beautifully appointed and the staff were very friendly. The locations were strategic, allowing us to view different animals based on the area. Our first stop was Lewa Conservancy, where the rhinos and the grazing animals were the highlight. Then, in Maasai Mara, the migration and hippos were the draw. We also viewed the migration from a hot-air balloon, which gave a different perspective. Naboisho Conservancy is known for its cats and it did not disappoint. We saw leopards, a lion pride with 17 babies, and a cheetah hunting a gazelle.
We then traveled to Uganda to visit the gorillas and were nervous because it was considered a level 3 advisory by the US Department of State. However, once we were there, we felt very comfortable and were glad we went. Trekking with the gorillas was a highlight of our trip. We did two trips and each was very different.
The small details like the transfers, having help through the airports, and ensuring we had packed lunches when traveling from one location to another were flawless. This trip was complicated and on past trips the transfers were always the weak link. Zicasso’s travel company nailed it.
We would highly recommend this trip!
