Himeji castle with blooming cherry blossom trees in Japan
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Japan Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Japan

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Japan travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Carl in Japan office

Carl's Travel Agency

5.0

 Based on 33 reviews

See Carl's profile

Destinations:

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Japan

Verified Review

Jeremy C.
Submitted on 10.22.2022

Outstanding trip and itinerary.  We initially booked our trip to Japan in 2020 for 2021, expecting the impact of Covid to have passed.  We ended up having to postpone due to the closure of the Japanese border and rescheduling for 2022.  Our tour company stuck with us, fine tuning our itinerary and helping us through the ERFS/visa program, (now not needed as Japan fully opened October 11, 2022).  The attention to detail and planning that went into our trip was exceptional, resulting in a flawless experience.  All our guides were wonderful and made a what would have been great trip truly awesome.

Travel agent Alex in Japan office

Alex's Travel Agency

5.0

 Based on 43 reviews

See Alex's profile

Destinations:

country flag
Japan

Verified Review

Ken M.
Submitted on 12.23.2019

The travel planner and I worked on our trip (9 days to Kyoto, Nara and Toyko) for months before we left. I changed the itinerary several times and the planner was very patient and accommodating.The trip went off without a hitch, everything was perfect and as advertised. We had two guides, our guide in Kyoto and our guide in Toyko who spoke very good English and were a pleasure to be with. They were very nice, knowledgeable and fun to tour with.The hotels we stayed a were 4 to 5 star and were great, the meals that were set up for us were great (best sushi in Toyko I ever had).My son who traveled with me got sick during the trip and our travel planner was communicating with us twice a day on how he was doing and offering to help anyway he could. He was very concerned.The planner's follow-up is excellent, for me that's really important. Through out the whole process from beginning to end his response time was amazing.Our planner gave us a hot spot wifi device to use for free for our entire trip, it was a great amenity as we could text, email and google while we were touring. Little amenities like that can make or break a trip.For anybody traveling Japan the language is a real problem unless you speak Japanese, not many English speaking people. I would strongly recommend having a guide to make your trip more pleasant.  Overall our travel planner gets a 5 star rating from both my son and I. He was terrific.One last thing, I've traveled a lot over the last 30 years and been to just about everywhere including Antartica, Madagascar and the Arctic, Japan is a very safe and cool country to visit. I always do private tours and I put the planner's company at the very top for detail, price and planning. Trust me he's well worth the investment.

Travel agent Charlotte in Kyoto

Charlotte's Travel Agency

4.9

 Based on 27 reviews

See Charlotte's profile

Destinations:

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China
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Japan

Verified Review

Janet J.
Submitted on 10.31.2022

Our travel company was wonderful. This is the second time we have started with Zicasso and on both occasions, we have been 100 percent pleased. Charlotte (owner of this travel agency) wrote a very comprehensive itinerary and provided private guides at each location per our request. She worked in conjunction with a Japan travel agency which, at the time we started our planning, the integration of a US agency and a Japan agency was required. We found that the two agencies meshed extremely well. The hotel selection was great. We requested hotels with a Japanese flavor rather than the standard commercial hotels common world-wide and we were very happy. Our guides met us each morning at the hotel and stayed with us the entire day. Each of them was totally versed on the area and went way above and beyond just touring us. For example, they would help us with restaurant selection and then take pictures of the restaurant and help us with the menu since we are unable to speak Japanese. They had pertinent pictures and maps for us and stayed right by our side. We rated each of our guides as a 12/10. They not only were concerned with what we saw but how we were doing and asked if we needed to eat, to stop for a bit, etc. Their human compassion blended with their knowledge of the area was beyond amazing. Both our agent from the Japan agency and Charlotte from this travel company stayed in close contact with us throughout the trip also. We never felt alone.  Japan has been on our important list of must see places. We spent 14 days in this fabulous country and now have lifelong positive memories that were made possible by this travel team. Janet J.  

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Travel agent Vincent in Japan

Jeff's Travel Agency

4.8

 Based on 43 reviews

See Jeff's profile

Destinations:

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Japan

Verified Review

John C.
Submitted on 5.8.2022

This Japan travel company planned a great tour of the Kansai Region of Japan for my wife and me. Jeff, our travel agent, planned an interesting and reasonably stress free, six day vacation featuring Osaka, Kyoto, and Koyasan. He designed the trip to focus on the culture and beauty of the region and provided ample instructions and written guides prior to our arrival.  The highlight of the trip was our tour guide/in country contact who not only showed us around Osaka and Kyoto, but also ensured we had a clear understanding of the sometimes confusing public transportation system. She even went out of her way to make last minute adjustments to our train tickets to best accommodate our preferences. Japan can be an intimidating country in which to travel, and I highly recommend this tour company for your Japan travel needs if you want to make the most of your vacation.

Travel agent Suzie in Indonesia

Suzie's Travel Agency

4.7

 Based on 151 reviews

See Suzie's profile

Destinations:

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Bali / Indonesia
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Cambodia
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Japan
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Thailand
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Vietnam

Verified Review

Monica W.
Submitted on 1.29.2022

First, the travel designer planned an amazing trip for us to Belize - great locations, activities, etc. Second, the designer and her team were very helpful and responsive! We went in January - when Omicron was surging. We were panicking about seeing if we change the dates, what happens with our travel insurance during different points of our trip if we do get Covid, etc. They helped field alllll of our questions with compassion and kindness - if we were driving them crazy they never showed it to us. Third, they were helpful and responsive even when we were on our trip. They helped reorganize some excursions on our behalf due to inclement weather in the forecast. Fourth, they were very organized and emailed/mailed us all the documents we needed, etc. and loved the personalized website they created for our trip. Lastly, it was great our designer reached out afterwards for feedback on our trip – I definitely recommend them, and look forward to working with them again in the future!

Travel agent Scott in Japan

Scott's Travel Agency

4.9

 Based on 59 reviews

See Scott's profile

Destinations:

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Japan

Verified Review

Bess U.
Submitted on 12.6.2019

Our family enjoyed our trip to Japan immensely!  The trip planner did a wonderful job of getting our trip together and after a couple of times of tweaking the schedule, it was so much fun and enjoyable.  We had a few days of rain, expected during late fall, and a minor earthquake in Tokyo, which is common...so much to experience in all different ways!!  We travelled through Tokyo, Hakone, Kyoto and Hiroshima in about 2 weeks.  Upon arrival, our guide directed us to purchase our Suica card at the airport, to avoid the fee if purchased elsewhere.  Tokyo, the first days, we explored on our own.  Hakone, Akiko, was a knowledgeable and entertaining guide!  Though it was foggy and rainy, we had a nice time in Hakone!  Kyoto, with our guide was a lot of fun.  We spent 4 days there and covered a lot of areas.  Shigaraki, was an experience to see so many pottery and raccoon pottery! Uji, very scenic and pretty along the Hozu River cruise and fall colors with temples.  Tea ceremony was educational and an experience!! Kiyomizu Temple area, my favorite!!  Hiroshima, on our own & the hotel was great!!  Stayed at the hotel at the station - very convenient next to the station and loads of food and restaurants. Really appreciated The planner putting the tour together, hotels and trains, along with the wonderful guides we had!Thank you!!  Doo mo arigato!!  Thank you, Zicasso!!

Travel agent Nanami in Japan

Nanami's Travel Agency

See Nanami's profile

Destinations:

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Japan

Agency Description

Our company envisions a world in which tourism promotes positive change for travelers from afar and the locals who welcome them. Our mission is to develop a trip that helps to stimulate economic activity and promotes a fair exchange of culture and ideas, especially in beautiful yet relatively unvisited regions of Japan. We will guide you through Japan's stunning and less often explored countryside to encounter wonderful traditions and cultures that should never be lost. You'll meet many people as you create new stories that you'll share for the rest of your life as we design the right custom trip for you.
Travel agent Michael in Bali

Michael's Travel Agency

4.7

 Based on 309 reviews

See Michael's profile

Destinations:

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Bali / Indonesia
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Japan
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Thailand

Verified Review

Evan K.
Submitted on 10.4.2022

We appreciate Laura, our travel company’s timeliness, flexibility, and suggestions in developing and finalizing our itinerary based on our personal preferences. 

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Featured Reviews

Japan Vacation Review: Takayama, Hiroshima, Museums, Private Tours, 16-Day Birthday Trip

JJ

Janet J.
Oct 31, 2022
Our travel company was wonderful. This is the second time we have started with Zicasso and on both occasions, we have been 100 percent pleased. Charlotte (owner of this travel agency) wrote a very comprehensive itinerary and provided private guides at each location per our request. She worked in conjunction with a Japan travel agency which, at the time we started our planning, the integration of a US agency and a Japan agency was required. We found that the two agencies meshed extremely well. The hotel selection was great. We requested hotels with a Japanese flavor rather than the standard commercial hotels common world-wide and we were very happy. Our guides met us each morning at the hotel and stayed with us the entire day. Each of them was totally versed on the area and went way above and beyond just touring us. For example, they would help us with restaurant selection and then take pictures of the restaurant and help us with the menu since we are unable to speak Japanese. They had pertinent pictures and maps for us and stayed right by our side. We rated each of our guides as a 12/10. They not only were concerned with what we saw but how we were doing and asked if we needed to eat, to stop for a bit, etc. Their human compassion blended with their knowledge of the area was beyond amazing. Both our agent from the Japan agency and Charlotte from this travel company stayed in close contact with us throughout the trip also. We never felt alone.  Japan has been on our important list of must see places. We spent 14 days in this fabulous country and now have lifelong positive memories that were made possible by this travel team. Janet J.  

Japan Travel Review: Osaka, Kyoto, Koyasan, Arashiyama, Temple Visits, History, One-Week Tour

JC

John C.
May 08, 2022
This Japan travel company planned a great tour of the Kansai Region of Japan for my wife and me. Jeff, our travel agent, planned an interesting and reasonably stress free, six day vacation featuring Osaka, Kyoto, and Koyasan. He designed the trip to focus on the culture and beauty of the region and provided ample instructions and written guides prior to our arrival.  The highlight of the trip was our tour guide/in country contact who not only showed us around Osaka and Kyoto, but also ensured we had a clear understanding of the sometimes confusing public transportation system. She even went out of her way to make last minute adjustments to our train tickets to best accommodate our preferences. Japan can be an intimidating country in which to travel, and I highly recommend this tour company for your Japan travel needs if you want to make the most of your vacation.

Luxury Trip to Japan Review: Hiroshima Peace Park & Museum, Boat Ride with Oyster Lunch, Touring Fish Markets, Itsukushima Island

JC

Jeremy C.
Oct 22, 2022
Outstanding trip and itinerary.  We initially booked our trip to Japan in 2020 for 2021, expecting the impact of Covid to have passed.  We ended up having to postpone due to the closure of the Japanese border and rescheduling for 2022.  Our tour company stuck with us, fine tuning our itinerary and helping us through the ERFS/visa program, (now not needed as Japan fully opened October 11, 2022).  The attention to detail and planning that went into our trip was exceptional, resulting in a flawless experience.  All our guides were wonderful and made a what would have been great trip truly awesome.

Japan Family Travel Review: Hakone Hot Springs, Kyoto, Tokyo, 11-Day Vacation

MC

MONIQUE C.
Oct 04, 2022
The travel company planned an amazing trip for me and my family!!  From Tokyo to Hakone to Kyoto and back to Tokyo, all our tour guides were excellent, extremely attentive to details, took care of us just like their family members were in tour for visit.  This trip seriously exceed all our expectation!

Japan Travel Review: Tokyo, Knife & Sword Making, Bar Hopping, Sumo Experience, 18-Night Vacation

RV

Robert V.
Nov 27, 2022
Overall a very good trip! Excellent guides and accommodations!Himanthi at this travel company did an outstanding job of matching me up with attractions that were of interest to me. Some I knew about and suggested and others she pointed out. Any problems or concerns were promptly and professionally addressed. 

Japan Vacation Review: Luxury Tour, City & Countryside, Shrine at Base of Mount Fuji, Tea Ceremony, Fish Market, Local Cuisine

CO

Cari O.
Mar 13, 2020
This travel team planned a trip per our request including time in the city and country. They provided a great overview to Japan. The restaurants planned were top notch! We had an amazing time!When we were asked to leave our hotel due to maintenance that required the power to be shut off, our travel designer was very responsive and able to change our driver so that we could go to airport early! Thanks for making our trip seamless. 

Travel Review: Luxury Japan Family Vacation, 8-Day Trip

RB

Ryan B.
Jan 04, 2020
This experience was our very first time taking an international trip and using a travel agency. We couldn't have been more impressed with the level of service provided to us by the travel agency. The travel agency was extremely professional and we felt valued and cared for in a way that you don't often associate with travel agencies. The trip could not have been any better if our guide was a family member or a great friend. This reflects very high on the travel agency and Zicasso as a whole.

Japan Travel Agent Review: Bachelor Party in Japan, Whiskey Tours, Mario Kart Driving, Wearing Kimono's & Fine Dining

SM

Scott M.
Jan 07, 2020
What an Amazing customized trip!! We were celebrating a very unique Bachelor Party Japan Style. What made it even more complex is that we had people joining the trip throughout the week we were in Japan. All I can say is that the customer service was top notch the accommodated reservations for the ever changing number of guys to are trip. As the groom I got to do and see everything I wanted to (Whiskey tours, sight seeing, incredible reservations for food, Mari Kart Driving, Dressing up in Kimono's and taking  fun and memorable pictures...and even as super special dinner was organized at the last night).  We had 9 guys on our trip and organizing and making reservations for such a large group in Japan was an incredible feat. Everyone on the trip said hands down best and most memorable trip they have been on! Let's hope I don't have another bachelor party...but if I did, I would do it all over again with this travel company.

Travel Review: Japan Family Vacation, Hokkaido, Sapporo, Niseko, Snowboarding

KL

Karen L.
Feb 21, 2020
This travel company was easy to communicate with and created a good itinerary for our Hokkaido family trip. Having booked late in the season, accommodations were scarce but the agency did their best to find hotels to stay at and scheduled fun activities. When we were on the trip we encountered several hiccups. Some were easy fixes and some added extra stress to the trip. Our stay in Sapporo was a bit difficult because we stayed at a hotel that was about an hour away from the city center. There was only 1 pub nearby that they recommended for us to eat at. Having 2 small children with us and being foodies, we did not feel we go to experience all that Sapporo had to offer. Having traveled with Zicasso twice before, I was disappointed in my overall experience on this trip. 

Japan Travel Agent Review, Family Vacation, Ninja Training Class & History, Kyoto Sweets Making Class, Fish Market & Sushi Making

AP

Azarmeen P.
Jan 12, 2020
This travel company created a meticulously planned trip that allowed us an authentic insight into Japan, its people and culture. The travel company is particularly adept at giving its clients an insiders look into Japan. They spent time in finding the best people who represent the local art and culture and ensured that we were able to have hands-on, immersive experiences that resonated with us and that we will remember. I was most impressed by the fact that unbidden, the travel planner and his team took time to curate a list of bakeries and confectionaries and their specialties because they knew that was an interest and passion that I have.While everything that they had planned worked like clockwork the few things with which we were not completely happy were changed with alacrity. It should be noted that after our first full day with our guide it was clear to us that we had enjoyed everything except our guide's company. The travel company promptly made changes and provided a refund as well! We also did not like our hotel in Tokyo (we had requested to stay at this hotel- the planner did not recommend it). Despite it being a busy time, this travel company found us an alternative hotel that we loved. This company is extremely responsive and adaptable if you need changes made during your trip; a real advantage of using local travel agency like this one over US based ones.
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