Japan Travel Agents & Reviews

Our group of five had a wonderful time and I can not recommend this company enough if you are planning a trip to Asia. First of all the communication between the company and the client is efficient and very timely. Throughout the planning process, we were included in choices to make and kept up to date about suggestions and changes that needed to be made. We traveled with two college students, two middle aged woman and an elderly woman in a wheelchair. The service that we were provided was second to known and guides we had were able to take into account the needs of all of the travelers in our group so that everyone felt like they were on vacation and well cared for. We spent 14 wonderful days in Japan seeing all of the sights and trying wonderful food. I have traveled all over the world and I think it would have very difficult to really feel like I was on vacation in Japan if we had not used this company. Most people do not speak English well in Japan so without our fabulous guides and drivers, we would have had an uncomfortable trip and we would have struggled to accomplish our goals. Lastly, not only was the trip prepared and delivered perfectly to our needs, but we continued to be well cared for when an unexpected typhoon approached and we had to change some plans to be safe and comfortable. I was very impressed with this company and their ability to move us swiftly without really disrupting our travel even though we had to rearrange some things. If you want to have a wonderful time, choose this company!

Charlotte and the team at the travel agency worked collaboratively with me to design "the trip of a lifetime" in Japan for our family that includes 3 children ages 15, 12, and 8. Charlotte was incredibly responsive and friendly in designing the trip, and our communication before and during the trip was extremely helpful. We had outstanding guides and an itinerary that balanced adult and child interests. Our accommodations met our expectations, even exceeding our expectations in some instances. We could not be more happy with our experience.We had a luxurious experience, worth every penny.

The trip was fun and exciting and went very well.  The guides chosen were very knowledgeable and attentive.  Logistics were good as well.  Suzie and the team were all very attentive. 

Our honeymoon in Japan was incredible because of this travel agency. Alex was extremely attentive before and during the trip. We had a last minute itinerary change due to weather and Alex immediately made a new plan for us, working into the night to ensure we were taken care of. The trip was made unforgettable with private tours, private drivers, and wonderful hotels and service. We highly recommend booking a trip with this travel company. 

This was an excellent company to work with. We would recommend to all.  However I want to preface this review by stating that this trip was planned back in Jan. of 2020, prior to the Chinese virus disaster, and that this trip was postponed in March 2020 for 3 consecutive years. Our original travel planner left the company, and a new one was installed to carry on this trip to completion, (she did a great job).  The goal of our trip was based on cultural aspects and the people of the countries visited.  Despite setbacks, all and all this was a good trip.   Of course, there were several instances beyond everyone’s control that caused this trip to be less than stellar.  Weather (pollution). We didn't see the sun for 30+ days, and changes due to the Chinese virus. The explanation of events and itinerary were far more glorious than received.  Not bad, but different.  But all in all it was a great trip nonetheless. Yes we would recommend to all.  

We went to Japan as a family, this was a trip we were looking forward to doing for many years with our kids. It was too overwhelming to plan it ourselves and Jeff with the travel agency was a great help for us. We gave our interests and Jeff and his team made all the arrangements for our stays and transportation. Once in Japan we had guides in Tokyo and Kyoto who helped us navigate the cities and take us to our places of interest and provide us with maps. We also got detailed daily instructions on how to get around to our other locations and an impressive detailed itinerary. We got a hotspot to use to help us navigate as well which was extremely useful.  This trip would not have been nearly as amazing and memorable without the help we got from the travel agency. We are very impressed with their service.

This was a really fantastic trip, which would not have happened without the travel agency. This was our first custom trip, and Carl and his team were attentive, great listeners, and willing to adjust as we saw fit.  Our 18 days in Japan, was a custom experience. We had talked to the team about food, cooking, and gardens as well as the overall famous sites in the country.  We set the pace, started most days between 9:00 and 10:00 and was back to the hotel between 4:00 and 5:00 giving us some time to relax before dinner.  The travel company's focus is on having unique experiences, which I will mention a few, had a session with a monk which was much better than I could have imagined.  He taught us the basic skills of meditation and did a prayer with another monk to start the session, what a great experience.  We cooked a traditional Japanese dinner, which we will try at home, and finished early so the two women dressed my wife in a kimono. Had a demonstration with a master candy maker, and was able to eat the candy, really good. These are just a few of the experiences.  This trip was designed for us.  I am sure for others their trip would be much different. 

In 2021,  my son had his Bar Mitzvah. His dream trip was Japan. My sister in law recommended Ziccaso, which she used to plan her trip to Italy.  We entered our expectations and we’re fortunate to select this travel company to organize our trip.  Unfortunately CoVid delayed our trip.  Scott from the travel agency worked patiently and diligently to plan the greatest trip ever.  We finally were able to travel on June 18 2023 to Tokyo and Kyoto.  Scott booked our hotels and a Ryokan, tour guides,  assistants to help us get from the airport to the hotel and navigate bullet trains and subways.  He even personally took us to some amazing sights.  I highly recommend Scott as to organize a Japan Experience.  Also I will use Zicasso to plan future trips .