Peru Travel Agents & Reviews

When I initially contacted Zicasso online regarding a South American adventure, a few brief questions were asked and I was referred to  twoTravel Agencies.  One contacted me immediately and asked me a few questions as to what I was looking for and put together some ideas for my review. They didn't exactly speak to me for what I was looking for. Then next day the travel designer of this travel agency emailed and called me. He apologised profusely that there had been some computer issue and he did not receive my request until now.  I thanked him for contacting me but I was already reviewing options from another company. He was very kind.. not the least bit pushy and said that of course it was my choice, but was hoping to ask me a few questions and give me an alternative to think about as this was an important venture and he didn't want me to be disappointed.  I agreed.  And BINGO!!  He got me... exactly with regards to where, level of hotels, private tours, airport pickups... I don't manage itinerary hiccups well and my travel designer did not disappoint.  He was very detailed, he understood the pace I was looking for, and felt out each step of the adventure with me. ( We traveled to Peru and Ecuador for 24 days) If there was something we weren't really interested in, he was quick to offer alternatives. Our travel designer has experienced all of the adventures we wanted to do personally and could give me details and make me feel very comfortable with the choices we made. 

This trip to New Zealand was the time of our lives.  We have traveled extensively but never with an agent doing the all nitty-gritty suggestions and arranging.  We are now spoiled.  Our agent listened to our interests and desires and pointed us to activities that might interest us.  We then choose those that were appealling to us and he proceeded to organize the trip.  This included precise information on the mode of transportation to and from each destination activity.  The itinerary was planned and accepted.  While en route, we choose to change a plan and this presented no problem and we were quickly accommodated.

This was my first time ever using a travel agent as I usually plan trips on my own. From the moment I talked to my travel agent at the travel company, I was even more excited about our trip than ever. With the changes in travel due to covid, there were many changes to itineraries both at our request and due to closures or restrictions. We also considered adding people to our group which didn't come to fruition. Through all the planning stages, our agent listened to our requests and concerns and made fantastic suggestions to better suit what she could tell we were looking for. I think we finally hashed out all the changes just weeks before we traveled as we waited to see which sites were open. The travel agent remained patient and helpful the entire time. On the trip, we had several things happen that you hope you won't deal with on a vacation starting with a lost suitcase carrying all of our hiking gear. Our agent did all the contacting the airline and was able to get them to agree to replace all of our expensive gear. She set up a way for us to get to an outfitter all while dealing with the issues which kept us unworried and enjoying the sites we had planned before our trek. Meanwhile, we had the most amazing guide assigned to us for our entire trip. From the time we landed in Peru to the time we left, our guide kept us informed, educated, fed, and cared for. Our driver was with us the entire trip and was equally skilled at his job. The 3-day trek we went on from Lares was incredible. A mixture of challenging trails, passing out charitable food bags, installing solar lights for needy families, amazing food from our private chef, never to be forgotten scenery mixed with the joy and exhaustion and sense of accomplishment gained from this hike was exactly what we hoped for. After a few more days of site seeing, we had another unforeseen incident when my son had an accident while working out. Our guide was close by and acted immediately to get us medical attention and stayed with us through the entire ambulance to emergency room experience. Our travel agent was on the phone working to get us the quickest flight possible back home. All ended well, but I can't imagine what the stress level would have been without their compassion, experience, and expertise. Words can't explain our appreciation for how they took care of us and ensured that we were taken care of despite our trip ending under a bit of gloom. Needless to say, I am so glad that I didn't take care of this trip on my own. There is no way I could have planned this trip to be anywhere close to as amazing as it was let alone have the resources and people available to get us through the unexpected parts of this trip that might have ruined our experience without them. Thanks so much for everything our agent, guide, and team! I only wish I could give you more than 5 stars!

This travel team was excellent in every way.Our travel designer and the whole travel team were so great to work with. They helped organize an individualized trip, within our budget, that met our interests.They developed an excellent itinerary for our group and checked in throughout our vacation to see how we were doing. From the outset, we were well taken care of.  We were met at the airport by our driver, who was very friendly and welcoming. He was very helpful in orienting us to Lima and getting us settled in our hotel.We were consistently met and transferred easily and happily from spot to spot and from Peru to Ecuador during our trip.The hotels were great and and the activities and guides were wonderful.I would recommend this team to anyone wishing to visit Peru and Ecuador.Thank-you to the whole Travel Team!Thank-you to Picasso for referring us to this travel team. 

Working with Zicasso and most importantly with this travel company was one of the best decisions I made for my trip to Peru. Not only was it quick and easy to work with them, but the quality and detail of every single thing from the trip was top-notch. From the moment we spoke with Victoria about going to Peru to the moment we left Peru it was amazing. The tour guides she chose for me and my girlfriend were all great people that truly loved their job and country. Never did we feel lost, confused, or need to ask for anything really, it was all prepared for us. If there was a way to make it easier, Victoria made sure it was! The hotels were all great, the service second to none, it should honestly be the standard for all hotels. Our tour guides Eduardo, Victor, and Juan were of the best and really took care of us in every aspect. It felt more like we were touring with friends and not strangers and that says a lot about them as people. I truly am grateful for her guidance, and for all her hard work in making this once dream a reality of visiting Peru. Tour guides and drivers all handle themselves with extreme professionalism and prove to be very knowledgeable about the Incas, country, and culture of Peru. If you are planning a trip to Peru go with this travel company, they will take care of you like if you were family. Viva el Peru, y mucho amor a todos. I'll be back for the Inca Trail!

Perfection! Our travel planners from this tour company helped us plan the most perfect trip. Their personal service and knowledge was absolutely outstanding and everything ran so smoothly throughout our vacation. They listened to exactly what we wanted and using this information along with their personal expertise provided us with a dream vacation, the itinerary struck the perfect balance of guides and our own time. Nothing was too much trouble for them at all, our questions and requests were all ways responded to quickly.We would highly recommend their services to anyone travelling to South America.