Joy's Travel Agency
Based on 14 reviews
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Zicasso’s tour operator was great to work with and handled all the details to plan our trip exactly to our requests. Almost everything went smoothly except for a small issue we ran into at the airport, but our agent was easy to contact to take care of it. Also, the local agents were quick to respond.
Paul's Travel Agency
Based on 383 reviews
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Everything scheduled and planned exceeded our expectations. The follow-up by the Zicasso travel agent during our trip was an unexpected, nice touch. It seemed each day was better than the previous one.
There were drivers, transfer reps, and guides.
The job of the drivers is self-evident.
The transfer reps met us at airports and docks, handled all logistics, and got us from point A to B. They all proved efficient and helpful, and were universally of good cheer.
Our guides were all excellent – knowledgeable, patient, insightful, and eager to share their knowledge with us. We were fortunate to have a guide for five days in the Andes. We recommend him without hesitation.
Our package included a “three-night, four-day” stay on a luxury riverboat, with strong emphasis on “luxury” in every sense of the word. However, boarding at 5.30pm on day one (we landed in Iquitos at 2.30pm) and departing at 8am on day four meant we really only had two full days on the Amazon, but those days were grand.
We told our agent of our interests. Besides the usual museums and archeological sites (all very interesting), he also arranged "experiences" – cooking (we learned how to mix a pisco sour) and visits with a really cool farmer/entrepreneur and a tile artist (the artist was interesting, the workshop “experience” meh.)
On our last day, we visited CORE Archaeology and the MAP Museum in Cusco with a guide, a transplanted Irishman. It was one of the highlights of a trip with many, many of them.
Every hotel our agent booked us into was excellent.
Victoria's Travel Agency
Based on 114 reviews
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Zicasso's travel partner listened to what we wanted and delivered an amazing vacation! The trip was so much fun, with time on sites and the experiences we wanted. It was so nice to be picked up at the airport and taken to unique hotels or bed and breakfasts.
Our guide was fantastic, knowledgeable, and educational, and recommended delicious places to eat, as well as being accommodating of our personal interests. We like to hike and be active while experiencing the local culture. We got to meet the owners of the travel agency. They spent part of a day with us on a bike ride. Wow, that was fantastic.
When leaving the country, there was a plane delay out of Cusco, Peru. I was pleasantly surprised when someone from the travel team contacted me to make sure I had safe passage back to the airport in Lima. In all my years traveling, I’ve never had a company be that attentive. My fiancé and I are planning another trip to Peru, hopefully next year with a few friends, and will be using our agents again.
Veronica's Travel Agency
Based on 291 reviews
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Our experiences on this trip were 100% enjoyable and our travel agency was superb.
Heather's Travel Agency
Based on 14 reviews
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Overall, I was satisfied with the services of this travel team. The availability before and during the trip was excellent. The proposed accommodations and itinerary were good. The local operators were efficient and ensured seamless organization.
Juan's Travel Agency
Based on 57 reviews
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We were extremely pleased with the service provided by our travel agency, which made our first trip to Ecuador smooth, easy, and memorable. We could not have asked more of our guide, who introduced us to the culture, history, food, and architecture of Quito. Her knowledge of the area was encyclopedic.
Our guide in the Amazon Rainforest was a superb naturalist who shared his knowledge freely, leading us to an eye-opening experience in the jungle. The cruise aboard the Galapagos Legend was first-class in every way.
Zicasso’s tour operator also saw to it that we made our transportation connections, which certainly relieved the stress associated with that aspect of traveling in a new country.
The itinerary put together by our travel agent ran the gamut of Ecuador, from the Amazon Rainforest to historic Quito, the Ecuador highlands, and the Galapagos Islands. We could not have been more pleased with the trip, which leaves us with memories for years to come.