View of Machu Picchu in Peru.
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Peru Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Paul in Peru

Paul's Travel Agency

4.9

 Based on 331 reviews

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Destinations:

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Galapagos / Ecuador
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Peru

Verified Review

Bill M.
Submitted on 5.11.2022

Our travel agency did an outstanding job planning our trip to Ecuador and Peru. Our guides were great and all our drivers were on time. Jason made great recommendations and helped us put together a very memorable trip. Our accommodations were very nice at all locations and the people were great.

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Travel agent Victoria in Peru

Victoria's Travel Agency

5.0

 Based on 86 reviews

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Destinations:

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Peru

Verified Review

David B.
Submitted on 5.2.2022

Victoria and the team she did put together is just awesome!Communication was always easy and transparent from day one. It started with the quoting step. Victoria was demonstrating real listening skills, trying to really understand our family, what we liked and what we wanted this trip to be. She demonstrated a lot of patience and flexibility, making adjustments to the itinerary along the exchanges we had to stick as close as possible to what would be the perfect experience for us. (opposite to the other travel company that did quote us. They just wanted us to do what they wanted us to do, demonstrating frustration when we were asking to adjust some of the proposal and even being aggressive before finally telling us that he didn't want to work with us...bad experience).She went out of the traditional itineraries by proposing some unique activities (like Zip Lining) to offer fun to our teenagers. It was awesome by the way!!During the trip, Victoria was always available through What's App to give us updates and assist us, being pro-active to anticipate any issues that would come. Best example was how she handled the strikes in Cusco. We arrived in Cusco on April 16th and right in the bus on the way to the hotel, our guide explained that strikes might be taking place in the region in the following couple of days that might prevent us to freely move around and get to Machu Picchu. As an anticipation Victoria decided to change our hotel reservations and move us to Ollantaytambo (where the train station to Machu Picchu is) one day sooner to ensure that we would not get stuck in Cusco.Our visit to Machu Picchu was planned for Tuesday April 19th but because of strikes, all trains were canceled, leading to the cancellation of our tour of Machu Picchu. Victoria and our guide decided to make the most of that day by organizing other activities (Visit of a very remote village to meet with local villagers, offer color paper and pencils to the kids, visit of other archeological sites), she also managed to get new tickets for the train the following day and get all reservations changed!.As a result, our trip got even better than planned with extra cultural exchanges and we finally got to visit Machu Picchu with the same outstanding experience that was originally planned.Our guide and our driver were just great people, we shared great moments and conversations with them, we had local breakfasts in small villages with them and they told us so much about the local culture they are part of. More than guides they made us feel like friends showing us around hungry for making us discover their country and its wonderful people!As a summary, probably the best trip ever especially due to the great work and commitment of this Peru tour company!

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Travel agent Veronica in Peru

Veronica's Travel Agency

4.8

 Based on 279 reviews

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Destinations:

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Peru

Verified Review

Peggy D.
Submitted on 5.20.2022

Traveling to and through Peru as a non-Spanish speaker was intimidating but Veronica and her staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip!When extra things were needed (change in dinner reservation, schedule typhoid shot for my daughter, flight canceled by the airline, etc.…) people were there to take us, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!!!!

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Travel agent Joy in Ecuador

Joy's Travel Agency

5.0

 Based on 1 reviews

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Destinations:

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Galapagos / Ecuador
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Peru

Verified Review

Norman M.
Submitted on 4.18.2022

The travel arrangements were easy to make, and the travel planner was instrumental was a great asset in planning the trip. Overall it was an A+ experience

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Travel agent Heather in Peru

Heather's Travel Agency

4.9

 Based on 14 reviews

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Destinations:

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Peru

Verified Review

Beatrix H.
Submitted on 8.18.2019

Overall I was satisfied with the services of this travel team. The availability before and during the trip was excellent. Proposed accommodations and itinerary was good. The local operators were good and flow less organization.

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Travel agent Alicia en Peru

Alicia's Travel Agency

4.9

 Based on 136 reviews

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Destinations:

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Peru

Verified Review

Brandi B.
Submitted on 3.31.2022

It was a pleasure working with Alicia. She is very kind and knowledgeable and did a great job helping us reasonably tackle Lima/Amazon/Cusco/Incan Ruins in 8 days. She selected tour guides for us who were absolutely perfect. One guide navigated us through Machu Picchu and another was especially an angel--she was so fun and full of information that we were thrilled to have her with us for two solid days. We also adored the woman who ran the hotel where we stayed in Ollantaytambo--she treated us like family!

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Featured Reviews

Peru & Bolivia Travel Review: Uyuni Salt Flat, Amazon, Machu Picchu, 2-Week Vacation

TP

Teri P.
Apr 05, 2022
The travel company was very patient with us as we were trying to fit many items into a packed 2 week trip to Bolivia and Peru. Considering the numerous flights, guides, drivers, everyone was on time and very friendly. There were a few unexpected changes due to protests and road blockades, and the travel company was very swift in modifying the itinerary and making any changes up to us with upgrades and extras. They provided some fun surprises for my daughter who celebrated her 15th birthday while away. I would recommend the travel company especially for Peru specifically, and also would note that we have used Zicasso for other international vacations before and have always been impressed by the quality of companies bidding for our trips. 

Peru Tour Review: Machu Picchu, Inca Trail, Hiking, History, Wildlife, 8-Day Trip

PD

Peggy D.
May 20, 2022

Traveling to and through Peru as a non-Spanish speaker was intimidating but Veronica and her staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip!

When extra things were needed (change in dinner reservation, schedule typhoid shot for my daughter, flight canceled by the airline, etc.…) people were there to take us, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!!!!

Luxury Trip to Peru Travel Review: Cooking Class on Rooftop Kitchen, Rainbow Mountain, Walking Inca Trail, Family Vacation

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Michele R.
Jan 04, 2022
Our travel designer from the travel agency planned our family trip to Peru with the utmost care! Everything was so perfect! Communication was excellent! Anytime I had a question, she would respond immediately. You can tell she really wanted to make sure our trip would be a success. We had the most amazing time! I can’t imagine doing it without the travel agency. We received excellent service & a detailed itinerary. Thank you, thank you, thank you!!!! 

Peru Travel Review: Machu Picchu, Lima, Cusco, Inca Archeological Sites, Salt Flats, Hiking

RM

Robert M.
Sep 05, 2021

Working with Zicasso and most importantly with this travel company was one of the best decisions I made for my trip to Peru. Not only was it quick and easy to work with them, but the quality and detail of every single thing from the trip was top-notch. From the moment we spoke with Victoria about going to Peru to the moment we left Peru it was amazing. The tour guides she chose for me and my girlfriend were all great people that truly loved their job and country. 

Never did we feel lost, confused, or need to ask for anything really, it was all prepared for us. If there was a way to make it easier, Victoria made sure it was! 

The hotels were all great, the service second to none, it should honestly be the standard for all hotels. Our tour guides Eduardo, Victor, and Juan were of the best and really took care of us in every aspect. It felt more like we were touring with friends and not strangers and that says a lot about them as people. 

I truly am grateful for her guidance, and for all her hard work in making this once dream a reality of visiting Peru. Tour guides and drivers all handle themselves with extreme professionalism and prove to be very knowledgeable about the Incas, country, and culture of Peru. If you are planning a trip to Peru go with this travel company, they will take care of you like if you were family. Viva el Peru, y mucho amor a todos. I'll be back for the Inca Trail!

Peru Travel Agent Review: Luxury 2-Week Solo Tour, Machu Picchu, Amazon, Wildlife, Boat Ride, Food

TO

trisa o.
Jul 30, 2021
I used Zicasso to try and find a travel agency to help me with a trip to Peru. This Peru travel agency was the only one who seemed to read my initial inquiry and responded to me regarding my desires. The other agencies sent me generic cut & paste questions that I had already supplied (i.e. how many days, what areas do you want to visit, etc.). Due to that alone, I called this travel planner and we hit it off regarding sharing travel stories, experiences, etc. I felt confident he could provide what I asked for and he did. I would recommend this Peru travel agency specifically for future travel. 

Luxury Peru, Ecuador & Galapagos Islands: Lima, Cusco, Sacred Valley, Machu Picchu, The Andes, Culture

BM

Bill M.
May 11, 2022
Our travel agency did an outstanding job planning our trip to Ecuador and Peru. Our guides were great and all our drivers were on time. Jason made great recommendations and helped us put together a very memorable trip. Our accommodations were very nice at all locations and the people were great.

Peru Travel Review: Inca Trail Hike, Sacred Valley, 10-Day Vacation

SS

Santosh S.
Jan 07, 2022
The travel designer at the travel company was excellent from the preplanning to keeping us abreast of our trip throughout the whole process.  While in Peru she was always available to answer or help with last minute details.

Peru Travel Review: Tambomachay Water Temple, Tambopata River, Machu Picchu, Wildlife

AM

Ann M.
Jan 09, 2022
The travel company gets our unsolicited 5 star recommendation for both the pre planning details of our trip and the realtime support during unforeseen travel delays. Our two weeks in Peru was deeply enhanced by the very friendly and knowledgeable local guides provided, and the on-ground transportation that was very punctual, comfortable and safe. The type and character of all our accommodations met or exceeded expectations as well as the places either selected or recommended for meals. Travel during the time of Covid was expected to be less than perfectly smooth but any hurdles we encountered were fully addressed and dealt with by full support of the travel company staff. We thank them for a great experience and sincerely hope others take advantage of their expertise and hands on presence navigating airports, flight delays, tight transportation schedules, and even knowing where to buy prunes in the local market for intestinal relief! Both of us are seniors who at earlier ages traveled extensively without feeling the need for agents or support. This was a very new, positive experience for us to turn so much over and enjoy the journey with fewer cares. Ann M & Bryan K

Peru & Galapagos Island Vacation Review: Machu Picchu, Wildlife, Ruins, Hiking, Culture & Villages

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Pat K.
May 26, 2022
After a two year COVID delay, our trip to the Galapagos Islands and Machu Picchu was truly the trip of a lifetime.  The sights (animals, Inca ruins) and experiences (hiking, tours) were awesome and the transitions from place to place were smooth and stress-free.  Our marvelous guides: in the Galapagos, and in Peru, were amazingly knowledgeable, personable and helpful.

Luxury Ecuador, Galapagos Islands & Peru Vacation Review: Quito, Lima, Yatch Trip, 3-Week Tour

EG

Elizabeth G.
May 10, 2022
How can I travel any other way again? From start to finish, the service received was excellent, even when there was one (and only one) hiccup, the tour agency was right on top of it. A very big shout out to Pilar, with whom I worked, who tailored the trip to exactly what I wanted. We were all very pleased.
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