Uganda Travel Agents & Reviews

Kirsty at the travel agency is a true gem! She planned an amazing experience for myself and my 19 year old daughter. What started as a graduation trip, turned into an experience no words can truly do justice. Kirsty reached out after my initial interest on Zicasso, and I immediately felt she would provide excellent guidance. My daughter and I were not sure what all we wanted to experience, but that was alright. Kirsty took our thoughts and put them in action. After a couple of emails, she crafted and exciting itinerary. From that point, she guided us through all of the details on a 2+ week experience, working with us on every detail. Our trip included safari in Tarangire National Park, climbing Kilimanjaro, and finishing at the beach in Zanzibar. EVERY detail was covered -- her expertise of Africa is second to none. All accommodations she proposed were wonderful: Hamerkop House, Lemala Mpingo Ridge, Machame Route Kilimanjaro (via local tour agency) and the Resort in Zanzibar all hit the nail on the head with hospitality and experience. Some may say this was a once-in-a-lifetime trip, but it planted the seed to a new love of Africa. I can't wait to plan the next adventure, and for sure it will be with Kirsty and the travel agency. The BEST!!

Dan and Mandy from the travel agency are absolutely incredible to work with. We reached out for help planning our honeymoon. We didn't reach out in the most timely fashion and were incredibly stressed with wedding planning when we did. I had 1 conversation with Dan and that was all he needed to put together our absolute dream honeymoon. He somehow read my mind in ~20 minutes, made us feel incredibly comfortable traveling to a part of the world we had never been and immediately put us at ease that we were in good hands. Dan and Mandy helped us with every single step to make sure we were prepared for the trip so we could simply relax and enjoy it. They answered multiple rounds of questions and were flexible while providing their input as we finalized the details of our trip. Every detail was handled while we were on our trip and it felt like we had really good friends (with incredible taste in travel that we look up to) on the journey with us. We cannot recommend using the travel team to book your trip enough - these guys will be dealing with us for decades to come. 

Our trip was spectacular- everything we hoped it would be. Originally planned for 2020 and postponed twice, our travel advisor, Andre, was incredibly helpful, flexible, and patient. My husband and I travelled with our daughter, son-in-law and 2 teenage grandkids. It was a great mix of history, adventure, local cuisine, and a safari the was beyond all expectations.

Fantastic trip and the holiday of a lifetime. Every connection worked and we were provided with everything we could have wished for to a very high standard.

The trip was absolutely wonderful.  Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days.  Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip.  The transfer from our Kenya guide to our Uganda guide was seamless. We realized an issue with logistics on the last few days a few days into our flight and our planner helped us solve it quickly. The only thing I would suggest they do differently:  Our communication leading up to the Uganda portion of the trip was with the operations manager.  We didn't meet our guide (or know that it wasn't the operations manager) until the morning we left for Kibale.  It would have been nice to have some communication with our guide beforehand, as there were a couple things on the itinerary (prepared by the manger) that our guide seemed not to know anything about (namely a game drive in Queen Elizabeth park).