Uganda Safaris - Baby gorilla in Virunga National Park
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Uganda Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Uganda

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Uganda travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Kristy in Kenya office

Kirsty's Travel Agency

4.9

 Based on 33 reviews

See Kirsty's profile

Destinations:

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Africa
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Egypt
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Israel
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Jordan
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Kenya
2  More

Verified Review

Juli D.
Submitted on 10.23.2022

Kirsty at the travel agency is a true gem! She planned an amazing experience for myself and my 19 year old daughter. What started as a graduation trip, turned into an experience no words can truly do justice. Kirsty reached out after my initial interest on Zicasso, and I immediately felt she would provide excellent guidance. My daughter and I were not sure what all we wanted to experience, but that was alright. Kirsty took our thoughts and put them in action. After a couple of emails, she crafted and exciting itinerary. From that point, she guided us through all of the details on a 2+ week experience, working with us on every detail. Our trip included safari in Tarangire National Park, climbing Kilimanjaro, and finishing at the beach in Zanzibar. EVERY detail was covered -- her expertise of Africa is second to none. All accommodations she proposed were wonderful: Hamerkop House, Lemala Mpingo Ridge, Machame Route Kilimanjaro (via local tour agency) and the Resort in Zanzibar all hit the nail on the head with hospitality and experience. Some may say this was a once-in-a-lifetime trip, but it planted the seed to a new love of Africa. I can't wait to plan the next adventure, and for sure it will be with Kirsty and the travel agency. The BEST!!

Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 116 reviews

See Dan's profile

Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
3  More

Verified Review

Alexa G.
Submitted on 10.24.2022

Dan and Mandy from the travel agency are absolutely incredible to work with. We reached out for help planning our honeymoon. We didn't reach out in the most timely fashion and were incredibly stressed with wedding planning when we did. I had 1 conversation with Dan and that was all he needed to put together our absolute dream honeymoon. He somehow read my mind in ~20 minutes, made us feel incredibly comfortable traveling to a part of the world we had never been and immediately put us at ease that we were in good hands. Dan and Mandy helped us with every single step to make sure we were prepared for the trip so we could simply relax and enjoy it. They answered multiple rounds of questions and were flexible while providing their input as we finalized the details of our trip. Every detail was handled while we were on our trip and it felt like we had really good friends (with incredible taste in travel that we look up to) on the journey with us. We cannot recommend using the travel team to book your trip enough - these guys will be dealing with us for decades to come. 

Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 113 reviews

See Simon's profile

Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
8  More

Verified Review

Kathy T.
Submitted on 8.30.2022

Our trip was spectacular- everything we hoped it would be. Originally planned for 2020 and postponed twice, our travel advisor, Andre, was incredibly helpful, flexible, and patient. My husband and I travelled with our daughter, son-in-law and 2 teenage grandkids. It was a great mix of history, adventure, local cuisine, and a safari the was beyond all expectations.

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Travel agent Karin in Africa

Karin's Travel Agency

4.8

 Based on 82 reviews

See Karin's profile

Destinations:

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Kenya
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Rwanda
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Tanzania
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Uganda

Verified Review

Keith H.
Submitted on 8.7.2019

Fantastic trip and the holiday of a lifetime. Every connection worked and we were provided with everything we could have wished for to a very high standard.

Travel agent Brian in Kenya

Brian's Travel Agency

5.0

 Based on 5 reviews

See Brian's profile

Destinations:

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Kenya
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Rwanda
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Uganda

Verified Review

Jessica H.
Submitted on 3.9.2020

The trip was absolutely wonderful.  Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days.  Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip.  The transfer from our Kenya guide to our Uganda guide was seamless. We realized an issue with logistics on the last few days a few days into our flight and our planner helped us solve it quickly. The only thing I would suggest they do differently:  Our communication leading up to the Uganda portion of the trip was with the operations manager.  We didn't meet our guide (or know that it wasn't the operations manager) until the morning we left for Kibale.  It would have been nice to have some communication with our guide beforehand, as there were a couple things on the itinerary (prepared by the manger) that our guide seemed not to know anything about (namely a game drive in Queen Elizabeth park).

Featured Reviews

Uganda Travel Review: Wildlife, 12-Night Vacation

JS

Jacqueline S.
Sep 01, 2022

It was a magical trip. I don’t know what else to say. I only wish I’d been given a bit more climate information, as the last 2 stops had very cold weather, colder than I’d expected. I had the right clothing, but it was hard to take morning showers in cold and dark rooms. My guide was superb. He made the trip perpetually wonderful, beyond my expectations. 

I can’t recommend this travel company highly enough, because I’ve run out of superlatives! My contact person Angie designed exactly the trip I wanted, and it all worked out. 

Now all I can think about it going back to Uganda. 

Travel Review: Luxury Uganda, Rwanda, & Tanzania Tour, Entebbe, Kibale, Kigali, Gorilla Trekking, Hiking

CC

carmen c.
Jul 20, 2022
Our tour operator (Andre) was rather unresponsive at times and when he did respond it could be weeks later. I felt he could have planned a tighter trip. His ground crew in Entebbe are lacking. An untrained newbie was sent to meet us at the hotel, while her superior (our contact) was a no show. She offered no options for the day in Entebbe such as the botanical gardens which located near the hotel was an option we learned after the fact. We would have been better off picked up at the airport by our driver who resides in Entebbe and driven to Kibale. Instead, we flew and our driver met us at the airport in Kibale!  We were to go to the Dianne Fossey Museum in Rwanda only to learn it had relocated 30 minutes outside of town months ago, an example of poor planning and not staying current. Often our schedule had too many activities and travel time crammed together to enjoy it all. We went directly from a half-day golden monkey trek, into a vehicle to drive from Uganda to Rwanda, an extended stay at immigration (driver had problems with his ID) to missed museum opportunity and another drive to Kigali for one night. I felt the tour operator knowing the areas and activities scheduled, should have done a better job logistically and suggested we add a few extra days to our trip rather than make it a stressful marathon. The meals were delicious, however we felt rushed at every meal (except dinner). Example: We were scheduled to go to Gibbs Farm for lunch which was lovely, however, we were rushed through lunch to go on a long hike which was ridiculously uncomfortable directly after a three-course meal. Furthermore, the drive to lunch, the hike, and then the drive to the crater was almost a total fiasco, trying to keep this jam-packed schedule we arrived at the crater gate after it was closed forcing our guide to beg the gatekeeper to allow us in. I can provide many other examples of poor planning on the part of Andre, but my time is limited.

Uganda & South Africa Travel Review: Gorilla Trekking, Scenery & Landscape, Luxury Honeymoon Tour

AG

Alexa G.
Oct 24, 2022
Dan and Mandy from the travel agency are absolutely incredible to work with. We reached out for help planning our honeymoon. We didn't reach out in the most timely fashion and were incredibly stressed with wedding planning when we did. I had 1 conversation with Dan and that was all he needed to put together our absolute dream honeymoon. He somehow read my mind in ~20 minutes, made us feel incredibly comfortable traveling to a part of the world we had never been and immediately put us at ease that we were in good hands. Dan and Mandy helped us with every single step to make sure we were prepared for the trip so we could simply relax and enjoy it. They answered multiple rounds of questions and were flexible while providing their input as we finalized the details of our trip. Every detail was handled while we were on our trip and it felt like we had really good friends (with incredible taste in travel that we look up to) on the journey with us. We cannot recommend using the travel team to book your trip enough - these guys will be dealing with us for decades to come. 

Uganda & Tanzania Vacation Review: Chimpanzee Trekking, 12-Day Tour

SB

Shannon B.
Jun 16, 2022
Working with Kirsty was wonderful! We absolutely loved our trip and felt at peace about everything due to Kirsty's excellent communication and planning.

Luxury Kenya & Uganda Vacation Review: Game Drives, Mountain Gorilla Hike, 16-Night Tour

EF

Emily F.
Aug 20, 2022
This was a trip of a lifetime! We highly recommend this travel agency. We wanted to work with a travel company to plan our adventure - not just take one off the shelf. Dan listened to what we wanted and provided great suggestions that helped us craft our unique trip. His passion for Africa was apparent from our first conversation and talking with him always made us more excited to go. This was our first trip to Africa so we had a lot of questions and Dan helped patiently answer every one.The trip went smoothly, everything was organized by our travel company very well. The flow of our trip was great. All of the food at the camps was delicious! We are vegetarian and had no issue with the quality or quantity of food! 

Travel Review: African Safari, Kenya, Uganda, Tanzania, Zanzibar, Amboseli National Park, Masai Mara, 2-Week Trip

JL

JEANA L.
Aug 07, 2022
This trip to Africa was put together very quickly. Our travel planner was very prompt in their proposal, very agile with tweaking the itinerary to meet our tastes and our budget, and very responsive to specific requests.  Even with the hassles of COVID-era travel, the trip was FANTASTIC!

Luxury Uganda & Botswana Travel Review: Gorilla Trekking, Chimpanzee Trekking, 12-Night Trip

KM

Katherine M.
Jun 06, 2022
Kirsty with our travel agency planned the perfect trip for us. She listened to our interests and priorities and was able to thoughtfully design a trip. She suggested activities we did not know were options and that enhanced our experience. We could never have planned such a wonderful trip ourselves, and we are so grateful to her. Additionally, she was simply a joy to work with. 

Review: Luxury 2-Week Uganda Tour, Mountain Gorilla Trekking, Boat Safari

JK

Janice K.
Dec 20, 2021
Kirsty is by far the best travel agent with whom I have worked!  She planned a fantastic itinerary and was helpful before and during our trip.  Navigating changing Covid protocols, delayed flights, and other hiccups she kept us on track.  Anytime we ran into an issue she said "Don't worry, I'll sort it out, have fun!" We felt very safe and secure.Our trip was excellent - the attention to detail was great - we saw the things we hoped to see and met fantastic people along the way at the lovely lodges.  Excellent service.

Kenya, Tanzania, Uganda Trip Review: Two-Week Solo Safari Tour

JA

Jose A.
Dec 08, 2021
The way how this travel company made the arrangements to my travel was awesome . The times, especially for the Corina virus tests were excellent. 

Luxury Uganda & Rwanda Trip Review: Safari, Gorilla Trekking, Queen Elizabeth National Park, 2-Week Tour

RK

Richard K.
May 13, 2022
Trip was truly amazing. Shannon did an outstanding job planning my trip. All the accommodations were wonderful. My driver/guide was excellent. Everything went according to plan.
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