Kirsty's Travel Agency
Based on 101 reviews
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Our Zicasso travel agent was amazing!
We regularly travel internationally and have used the services of many travel agents. She really stands out from the crowd! She took the time to understand our interests and put together a customized itinerary that worked really well around our constraints. She went out of her way to suggest what we could do on our own and was always willing to accommodate the changes we made to perfect the itinerary.
Most notably, since our trip was planned before the war broke out on October 7, our agent even arranged to discuss the feedback from other travelers to allay our concerns about visiting the Middle East during uncertain times. During the trip, she was in touch with us via WhatsApp and email to check on us, and made us feel extremely safe and well taken care of, especially given the situation in the region. The travel partners used in Egypt (local hosts, tour guides) were excellent as well, and we felt we were in good hands every step of the way.
Thanks to our tour operator, her attention to detail, and her impeccable service, we had the most memorable trip to Egypt and would recommend her very highly. We will most definitely be using her services in the future!
Ahmed's Travel Agency
Based on 29 reviews
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Zicasso's travel company is truly the best of the best. If I could rate them 10 stars, I would. They made it possible for my 75-year-old mom and me to have the trip of a lifetime in Egypt, in the most comfortable and exhilarating way. The owner is a top-notch, enthusiastic travel planner who takes the time to really get to know his clients, their needs, and interests. From the start, after speaking to him, I felt very comfortable and confident that this trip would be unique and special.
We opted for a private tour through Egypt, allowing us to experience it at our own pace, which was invaluable. Our travel team seamlessly adjusted any detail that needed attention. For instance, my mom couldn't handle the heat in the afternoon. Our Egyptologist in Luxor and Aswan arranged a boat ride to the Valley of the Kings, shaving off travel time and enabling my mom to tour it comfortably. He graciously assisted her multiple times, ensuring her safety during the tour.
Our Egyptologist in Cairo and Faiyum immersed us in Egyptian culture while ensuring our comfort. She swiftly helped us change our room in Faiyum when we realized my mom had difficulty with stairs. Similarly, our representative in Cairo provided exceptional care. He fixed a broken necklace I purchased in Aswan and accompanied us for last-minute shopping at Khan Al Kalili in Cairo, ensuring my mom's comfort throughout.
There were numerous other incredible people, including airport, ship, and hotel staff, who were amazing. This incredible team provided top-notch service, feeling like family to us. I highly recommend them when visiting Egypt. They made our dreams come true on an amazing mother-and-daughter odyssey.
Mahmoud's Travel Agency
Based on 188 reviews
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Zicasso’s travel partners did an amazing job and were quick to work through any issues we had during our trip to Dubai. My only complaint is I asked for the start times of our daily excursions and was told they would be given to me on arrival. The driver picking us up didn't have any schedule for us. It was only after calling the company that I got what I originally asked for.
Mary's Travel Agency
Based on 63 reviews
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Our trip to Athens, Santorini, and Istanbul was great. The airport transfers, tours, and hotel accommodations arranged by Zicasso’s travel company were all very good and we had no issues.
Our tour guides in each location were all very good. We had the same tour guide for each of our days in Istanbul. He was invaluable in helping us to understand the history of the city and the sites we visited. He also helped us to experience authentic cuisine, which we thoroughly enjoyed.
Adel's Travel Agency
Based on 8 reviews
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I would highly recommend Zicasso's travel partner. The travel team did a fantastic job of making sure all of our needs were met. Our tour operator spent countless hours on WhatsApp with me, organizing and explaining the nuances of the trip before we even set foot in Jordan and Egypt.
Thank you so much to our travel agency for making our trip a memorable and special experience. We appreciated the special touches you provided for our anniversary. The trip was seamlessly organized and our guides were exceptional. All of our drivers did an excellent job of making the rides comfortable. Last but not least, we appreciated the full assistance at the airports and our tour operator’s presence, even though the hours were untimely.
Chris' Travel Agency
Based on 39 reviews
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Zicasso’s travel company developed and executed a wonderful travel experience. Pre-trip planning was key and involved numerous emails and phone calls.
Given the situation in Gaza, the calm, reassuring guidance was greatly appreciated.
Their teams in Egypt and Jordan were great. Each member was very professional, yet extremely personable. The airport assistance, drivers, and especially the guides were first-class. Such good, good people.
The accommodation and restaurants were top of the line. How can you go wrong with our hotel in Aswan?
We highly recommend our tour operator. It was a great trip.
Mohamed's Travel Agency
Based on 65 reviews
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We had a great trip with only a few glitches, which we would expect and were resolved quickly. The guides were outstanding, very competent, and gave us insight into understanding the culture and history of Egypt and Jordan. We felt very safe as we traveled.
Amr's Travel Agency
Based on 8 reviews
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Verified Review
We just completed a 10-day trip to Egypt (Cairo and Luxor) and Jordan (Petra, Wadi Rum, and the Dead Sea). Our group consisted of six people ranging from eight to 80 years old. Everyone in the group had an amazing time!
The tour guides in Cairo and Jordan were incredibly knowledgeable and accommodating. They were able to keep things fun and instructive for everyone. The tour operator did a great job of designing a trip with varied exposure to the different sites so it did not feel like we were having the same experience repeatedly.
Before our trip, we were a little anxious about traveling to an area so close to the Gaza conflict, but we had absolutely no concerns about safety the entire time.
The only hiccup we had was that the person meeting us at the airport upon arrival in Cairo was very late. It wasn't a good first impression, after a long flight, to feel stranded at the airport in a new country. Our flight did arrive earlier than the scheduled time, but that was not in our control, and flight times should have been monitored. Other than that, the rest of the trip went perfectly.
There are many different tour operators that offer similar itineraries. The reason we chose Zicasso’s was because they offered the same experience as others, but provided a discount for our two children, aged 11 and eight. This discount was not part of the packages of other tour operators and resulted in substantial savings.
Our entire family highly recommends traveling to Egypt and Jordan!