
Mary's Travel Agency
Based on 93 reviews
Destinations:
Verified Review
Our trip to France was wonderful! I felt listened to on what we wanted to do and see, and I felt Zicasso's travel expert did a great job planning nice things within our budget.
Throughout the trip, I was communicated with well, which involved changes to our train tickets. Every driver and tour guide who was set up showed up on time and helped make the trip feel at ease.
We loved the location of the hotel in Paris, but the quarters were too tight for our family. We couldn't even open our suitcases in the room unless we went one at a time. However, it had AC, which when you go at one of the hottest times of the year was a great gift. The hotel in London was magnificent. A home run!
I am deeply appreciative of all the work that went into making this trip one of the highlights of our lives. With that said, I did a ton of planning on this and sorting through where everything was located and what made sense. I could've used more direction on this part. Sometimes, I guess, you only learn by doing.

Ahmed's Travel Agency
Based on 36 reviews
Destinations:
Verified Review
Through no fault of Zicasso's tour company, we were not able to do the Jordan portion of our trip due to the outbreak of hostilities between Israel, Iran, and then the US. When learning Jordanian airspace was closed, the company jumped into action to provide us with immediate alternatives to the Jordan portion of the trip, including a full refund for that portion if so desired. But because they had done such a fabulous job on the Egypt portion of the trip, we decided to extend our Egypt trip and spend several days in Alexandria and out in the desert at an oasis.
My wife and I cannot say enough good things about the job Zicasso's travel company did for us. We received first-class service, travel, and accommodations, with help, from the moment we deplaned in Cairo until we went back to the airport to leave Egypt 15 days later.
My wife and I travel each summer to Europe and beyond, and most often do our trips entirely on our own. However, Egypt and Jordan are places I believe American tourists need help with at most stages of the journey ,and our travel company provided that help in an extraordinary way. I would personally recommend this company to all of my traveling friends, as well as anyone else interested in my opinion.

Kirsty's Travel Agency
Based on 145 reviews
Destinations:
Verified Review
This was a well-planned trip that was personally rewarding and fulfilling.
This trip provided a great balance of the diverse locations from both countries (Namibia and South Africa).
I chose Zicasso as, at this stage of life, when taking well-deserved vacations, I just want to pay, pack, show up and have everything (accommodations, transportation, domestic and international flights, tours, attention to safety, and additional recommendations) accounted for. And that is exactly what the Zicasso's travel expert provided via her tour agency.
I was able to share my must-haves/nice-to-haves and she customized a vacation package that tended to every detail. It was a wonderful balance of rustic and luxury. It was also our July “birthdaycation” for my aunt and me, and we were surprised at multiple locations with surprise birthday acknowledgements. Birthdays are very special to me, so this was a major “icing” on the cake for me on this vacation.
Although there was a minor “hiccup” on the day of arrival, the travel specialist's “on-the-ground” (local) staff pivoted and quickly and professionally found another option for us for our airport pickup. This shows the mark of a company interested in ensuring the complete satisfaction of their clients.
For the destinations the travel expert specializes in, they will be my first point of contact when looking to make my next vacation destination.
Well done!

Mahmoud's Travel Agency
Based on 192 reviews
Destinations:
Verified Review
Through Zicasso’s travel company and its agent, my husband and I had a wonderful experience in Egypt and Jordan.
While we loved all the sites, the most unexpected visit was to the gorgeous Wadi Rum in Jordan. We were glad we missed the flash flood at Petra by a few hours, so we were still able to enjoy the ancient city and lovely natural canyon. And we were only minimally touched in Luxor by the sandstorm in Cairo!
The whole experience was five-star, especially in terms of the sites visited, guides provided, hotels, and kindness of the people.
Thank you for arranging such a memorable and enlightening trip! We strongly recommend traveling to Egypt and Jordan through our travel agent and his team "on the ground”.

Bülent's Travel Agency
Based on 36 reviews
Destinations:
Verified Review
We had an amazing experience with Zicasso's travel partner. From the very first conversation, he was extremely professional, personable, responsive, and truly listened to what we wanted out of our vacation. He designed a custom itinerary that perfectly matched our interests, budget, and ages. Every detail was expertly taken care of. What stood out was that all questions and concerns were dealt with promptly, no matter the time of day, and with his personal touch. He checked in with us multiple times before and during the trip. I was very appreciative of his concerns about our flight times, especially in regards to our young children. He also arranged a surprise for us at our family photo shoot. Thanks to his expert planning, we experienced the perfect balance of adventure, culture, and relaxation. We have referred many friends and family to them.

Adel's Travel Agency
Based on 17 reviews
Destinations:
Verified Review
The Zicasso tour operator was friendly, accommodating, and helpful. He told us he wanted us to have the best possible trip and that nothing was too much trouble. I believe that was his intention.
For example, when the Wi-Fi aboard the cruise turned out to be very poor, our guide immediately got a data SIM for our phones. We had two guides, one for Cairo and the north and one for Luxor and the south. Both were very experienced and well-versed in their knowledge of the history of Egypt and the monuments they were guiding us through.
Our hotels in Cairo and Alexandria were entirely acceptable. We were, however, disappointed that sometimes we were taken for lunch at tour bus restaurants. It would have been much nicer if a quieter and more intimate restaurant had been selected. By contrast, in Suez, we were guests at a private social club and treated to an incredible lunch as we watched massive ships glide by so close to us. It would have also been nice to have had more information on tipping customs, since every country is different.