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Ratings of Zicasso's Service
Travel agent Brian in Colombia

Brian's Travel Agency

5.0

 Based on 31 reviews

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Destinations:

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Colombia

Verified Review

Peggy D.
Submitted on 5.20.2022

Traveling to and through Colombia as a non-Spanish speaker was intimidating but Brian and his staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip! My time in Colombia still felt this way even after the airline lost my luggage and it took 3 days for it to arrive in Cartagena and by that time I was in Bogota. Brian and his staff kept in touch with the airlines involved until my bags arrived in Bogota and then our guide in Bogota helped arrange for us to get the suitcases from the airport. So many moving parts and pieces but our travel agency made it look easy to get it taken care of. Brian and his staff were always quick to respond to my emails and texts, there to take us where we needed to go, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!

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Featured Reviews

Luxury Colombia Vacation Review: Cartagena, Bogota, Hidden Lagoon, 4-Night Trip

PD

Peggy D.
May 20, 2022

Traveling to and through Colombia as a non-Spanish speaker was intimidating but Brian and his staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip! My time in Colombia still felt this way even after the airline lost my luggage and it took 3 days for it to arrive in Cartagena and by that time I was in Bogota. Brian and his staff kept in touch with the airlines involved until my bags arrived in Bogota and then our guide in Bogota helped arrange for us to get the suitcases from the airport. So many moving parts and pieces but our travel agency made it look easy to get it taken care of. Brian and his staff were always quick to respond to my emails and texts, there to take us where we needed to go, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!

Colombia Travel Review: Bogota, Medellin, Coffee Farm, Turtle Sanctuary, Underground River, Horseback Riding, Luxury Vacation

TN

Theo N.
Dec 27, 2021
For two weeks in  December 2021 we travelled to Colombia, on a trip organized by the travel company.In short, this was a fabulous, unforgettable experience, wonderfully organized by the travel company.We asked for an itinerary that would provide not just the most popular attractions, but would also lead us off the beaten path and allow us a glimpse deeper into the country and its people. We got everything we asked for, and much more. Our guides were outstanding hosts, highly knowledgeable, professional, personable, and absolutely dedicated to providing us with the best possible experience. From the highlights of the two big cities, Bogota and Medellin, to the coffee farm, the horseback riding trip, the marble cave with the underground river, the flower farm, the journey by boat to a secret waterfall, the turtle sanctuary, the surprising dinner with the founder of the Amadeus youth orchestra....everything was perfect, and indeed exceeded all of our expectations. We have travelled in a similar fashion abroad in many other countries, but this trip to Colombia with the company is clearly the best such experience that we've had so far. If you decide to visit Colombia, we very highly recommend this travel company! 

Luxury Colombia Tour Travel Review: Cartagena, Graffiti Tour, Boat Ride to Rosario Islands, Salt Mines & The People

EA

Enilda A.
Apr 05, 2022
This is the best vacation I have ever not organized myself. My expectations were very high! The travel company is an all around travel agency.They were very professional and organized from the start of my research to the actual end of my vacation. We were 4 people and everything was planned for us to the T!! The travel team, together with all of their staff were always available and willing to help, guide, answer any questions and please our every request. I strongly recommend the travel agency. They took us to a property that was very special place in the mountains near Medellin. They all are very knowledgeable and speak Spanish and English. What they offered us for the cost value was extremely reasonable and fair.

Luxury Trip to Colombia Travel Review: Cartagena, Medellin, Art, Mountains, Culture

WS

Werner S.
Mar 11, 2022
All in all our experience was very positive. The guides in Cartagena and Medellin were very knowledgeable and extremely helpful. We had the impression that they really cared about their customers. For instance, there was a hick-up with the booking of our flights from Cartagena to Medellin, and our guide got it sorted out quickly. The itinerary and the hotels were nice. The only problem was the fact that the Ecolodge in Antioquia mountains didn't have heating, and although the staff tried to solve the problem with multiple heaters, we were shivering that night. 

Luxury Trip to Colombia Travel Review: Antioquian Mountains, Silletero Experience, Music School, Culture & Cuisine

ME

mahmood e.
Jan 13, 2022
Overall had a great experience and would do it all over again.The guides were excellent throughout and the tour leader made sure that we were comfortable throughout. He went out of his was to accommodate even small requests. Excellent host.Excellent organization by the travel company who orchestrated the trip in detail and everything worked like clockwork.

Colombia Travel Review: Bogota, Medellin, Cartagena, Orchid Farm in Rio Negro

JA

Jay A.
Mar 11, 2020

This travel company did an excellent job. Their planning help assured that we got the most out of our time in Colombia. Their execution was near-perfect. Best of all, they coordinated exceptionally well with friends we wanted to see, in both Bogota and Medellin. For example they made last-minute changes to arrange meeting us at church after early Sunday mass, instead of at our hotel. At our request, in Zipaquira, they turned us over to friends rather than transporting us back to Bogota.

Accommodations were excellent. Every tour guide was knowledgeable, interesting, and reliable. They clearly worked hard to please us and make the experience safe, fun and interesting.

When there was a political protest in Medellin, the guides stayed on top of the situation so we saw everything planned but avoided any tense situation regarding the protest.

Vacation Review: Luxury Colombia Trip, Cartagena, San Basilio de Palenque, Art, Culture, Flowers, Food & Farms, Countrysides

RG

richard g.
Mar 03, 2020
We had a wonderful time In Colombia! The people were extremely friendly and welcoming and so proud to show off what Colombia has to offer. We were surprised at how clean the country was, organized and respectful of public property, our home countries could learn a few lessons from Colombia. This was our first time in Colombia and we were initially worried about recent public protests, Venezuelan refugee problems but although it is a challenge to the people of Colombia, we were never worried about our safety or welfare. The tourist areas were very safe as well as the city streets.This travel company was excellent. Certainly their augmented value resides in the people that work with and for them. The travel team were among the fantastic crew (think we missed a couple but everyone was terrific). Their pride in their country and true passion to translate the best of what Colombia has to offer shone through with flying colours. The many excursions and insights they provided were much appreciated and valued. We felt like part of their growing family by the end and will truly miss their spirit. We would strongly recommend this travel company for other travellers. 

Travel Review: Luxury Colombia Tour, Bogota, Cartagena, Medellin, Graffiti Tour, Flower & Food Market, 10-Day Trip

AA

Ashley A.
Jan 04, 2020
This travel company was easy to work with and created a detailed itinerary that all 10 of us enjoyed.  The guides were knowledgable, caring and fun!  Our entire family had a wonderful time in Colombia.

Luxury Trip to Colombia Review: Bogota & Cartagena City Tours, 8-Day Vacation

PK

Patricia K.
Feb 07, 2020
Comparing this travel company and the local tour company to the company you connected us to last year for a trip to Argentina, I feel that we experienced a little uncertainty at times during our trip when it came to timely responses to e-mails and specific itinerary details, ie. pickup information.

Colombia Luxury Family Trip Review, Waterfall Hike by Tayrona National Park, Bogota Food Market & Tasting, Exploring the Amazon

RB

Rachel B.
Jan 11, 2020
This travel company and its staff helped plan and execute a family vacation based on our personal preferences. Even during the trip we were able to make changes based on our preferences. The local guides were key in each location to making the most of the experience. The company representatives were always available in person and by phone to be sure we were comfortable and set with our arrangements. Throughout the planning they were amenable to our preference to have free time for exploration on our own. Even in the latter circumstances the company representatives would offer suggestions and advice so we could make the most of our Colombia travels. The ease of planning, the flexibility of the company's representatives and our local guides, and their consistent attentiveness created a memorable family vacation and a wonderful introduction to Colombia. 
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