
Brian's Travel Agency
Based on 31 reviews
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Traveling to and through Colombia as a non-Spanish speaker was intimidating but Brian and his staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip! My time in Colombia still felt this way even after the airline lost my luggage and it took 3 days for it to arrive in Cartagena and by that time I was in Bogota. Brian and his staff kept in touch with the airlines involved until my bags arrived in Bogota and then our guide in Bogota helped arrange for us to get the suitcases from the airport. So many moving parts and pieces but our travel agency made it look easy to get it taken care of. Brian and his staff were always quick to respond to my emails and texts, there to take us where we needed to go, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!
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Luxury Colombia Vacation Review: Cartagena, Bogota, Hidden Lagoon, 4-Night Trip
Traveling to and through Colombia as a non-Spanish speaker was intimidating but Brian and his staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip! My time in Colombia still felt this way even after the airline lost my luggage and it took 3 days for it to arrive in Cartagena and by that time I was in Bogota. Brian and his staff kept in touch with the airlines involved until my bags arrived in Bogota and then our guide in Bogota helped arrange for us to get the suitcases from the airport. So many moving parts and pieces but our travel agency made it look easy to get it taken care of. Brian and his staff were always quick to respond to my emails and texts, there to take us where we needed to go, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!
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Colombia Travel Review: Bogota, Medellin, Cartagena, Orchid Farm in Rio Negro
This travel company did an excellent job. Their planning help assured that we got the most out of our time in Colombia. Their execution was near-perfect. Best of all, they coordinated exceptionally well with friends we wanted to see, in both Bogota and Medellin. For example they made last-minute changes to arrange meeting us at church after early Sunday mass, instead of at our hotel. At our request, in Zipaquira, they turned us over to friends rather than transporting us back to Bogota.
Accommodations were excellent. Every tour guide was knowledgeable, interesting, and reliable. They clearly worked hard to please us and make the experience safe, fun and interesting.
When there was a political protest in Medellin, the guides stayed on top of the situation so we saw everything planned but avoided any tense situation regarding the protest.