Dick's Travel Agency
Based on 228 reviews
The Zicasso company seemed knowledgeable about the location and activities available. I did not realize how much wasn't included in our trips (transfer, breakfasts at hotel) and would have liked to have known that in advance.
Kate's Travel Agency
Based on 78 reviews
We had a blast. All the activities suggested and organized by Zicasso’s tour operator were wonderful. The properties chosen by her were phenomenal and made the trip perfect. There were a few hiccups along the way, but the emergency contact info worked well and all fires were put out quickly, with fantastic assistance. We are grateful for our journey with the travel agency.
Roseann's Travel Agency
Based on 236 reviews
Zicasso's tour operator was fantastic from the moment we contacted her. We were traveling to New Zealand for the first time and I was overwhelmed with all of the places to see and things to do. Our travel agent forwarded a map to us to look at locations and then sent a list of possibilities. Once my husband and I decided on the length of stay, she provided a couple of possible itineraries. We partnered with our travel company and kept working together until we felt like we had the perfect trip planned. There were only a couple of hiccups once we were on the trip and our travel agent was quick to respond and help out. I would use our tour operator again and highly recommend them.
Rick's Travel Agency
Based on 164 reviews
Our Zicasso travel agent helped us plan a dream family vacation with our adult sons to Australia (Melbourne, Sydney, and Cairns) and New Zealand (Queenstown, Te Anau, Milford Sound, Wanaka).
We only had three weeks for two countries, but our tour operator fit in a Great Barrier Reef dive, Melbourne and Sydney bike tours, wine tastings, a private luxury boat tour of Sydney, river rafting, a Siberian Air and jet-boat experience with a 7km hike through New Zealand's wilderness, an overnight stay on a boat in Milford Sound, glow worms, a wildlife sanctuary, and a steamboat ride to enjoy tea at a farm to watch sheep shearing. All this and we still had free time to explore on our own. The accommodations were top-notch and the majority had laundry facilities in our unit!
He was fantastic to work with – highly responsive and detailed, and we would definitely recommend his services! His presentation of the itinerary and activities was really helpful. He spent over two hours with a video presentation covering all aspects of our trip. This included hotel and activity locations, with detailed views. This made things really easy to navigate once we were there. Anything he reserved for us went without a glitch and all transports showed up on time.
Cyclone Jasper hit Australia right before our trip and Zicasso's travel partner spent a lot of unexpected extra time reconfiguring the first few days of our itinerary, given the storm's impact on our first location. Again, another two-hour conference covering these changes, which put our minds at ease. We still got everything on our dream list covered and greatly appreciate his extra time, especially as this was during the holiday season. It really was the trip of a lifetime!
Jo's Travel Agency
Based on 29 reviews
We loved our New Zealand/Australia travel specialist Jo! Our original trip in March 2020 was delayed because of Covid, but Jo kept us updated and then rescheduled our trip. Her suggestions about what to see and do fit in perfectly with what we wanted out of our trip. Taking the trip and all we saw and did was even better than what the terrific itinerary showed. Just a truly awesome trip in every respect!