Middle East & North Africa Travel Agents and Reviews

Part 1) Airport pick ups were excellent. The only comment, it might have been nicer to have an English-speaking driver as you couldn’t ask any questions.Part 2) The hotel in Jerusalem - I don’t know if I would recommend a room there over the Sabbath or with a view of the pool. Poolside rooms were VERY noisy & noise could not be shut out. Also, the hotel was mainly picked due to food but if an exceptional guide is aware of his clients and their needs. That being said he did go out of his way to take us to the Bahá'í Gardens and stuck with us as we tried to get on the ship.

Long ago my husband and I decided to put Africa on our bucket list, but we kept hesitating due to the high cost and long trip. Then 2020 happened. We decided it was now or never so we went to work. I did some research and selected a few Africa specialists and finally settled on Kirsty and her travel company. I liked her right away and she not only knew her stuff (everyone knew their stuff), but she also listened to what we wanted. I liked the fact that she was South African but lived in Canada so it was easier to communicate with her.I booked the trip almost a year in advance and there were several worries along the way. I wasn't sure if we would be able to go given the state of Covid, the state of the world and numerous other obstacles. I felt like a nuisance always sending Kirsty emails asking her this or that, but she always replied to me patiently. She was there for us every step of the way. We didn't have a single issue that she couldn't handle.

Very professional travel company.  Engaged us right away to find out exactly what we were looking for rather than offering a cookie cutter package. Very accomodating to all requests and last minute changes. The company put us together with a fantastic guide who not only guided us through various sites and was able to modify itinerary on the fly due to interests and energy level but also appeared to have a broader plan for the week to enlighten us on Israeli history and the geopolitical issues of the region.  Given his extensive knowledge, it was like taking a touring course on Israel while seeing the sites. The trip was a nice mix of historic and cultural activities, nice variety from archaeological sites to an olive oil farm. While guides sometimes may shy away from sensitive political discussions, our guide embraced these and tried to expose us to multiple different viewpoints and the political complexity of the region. This was overall a fantastic and very memorable trip.

I highly recommend using Hassan at this travel agency for a customized experience of Morocco. Hassan grew up in Morocco and knows the country well. His knowledge helped me design a trip that was highly personalized to my 11-year-old granddaughter's passions--animals and adventure. Though trip design is very important, the execution of the design is even more important. Our amazing driver delivered everything that was promised in our itinerary, plus much more. Our trip included camel rides and glamping in the desert, visits to Fez and Marrakech, staying in beautiful riads and visiting beautiful mosques, attending a tagine cooking class and experiencing a hot air balloon ride and much more. Morocco had long been on my bucket list, and it was a great treat to visit it with my granddaughter under the guidance and care of Hassan and our driver. I highly recommend this travel company! They exceeded my expectations. 

My wife and I have had many wonderful trips, and we are glad to state this trip to Morocco was among the very best. We were initially booked for this trip to start in 2020 when, two weeks before the start date, the Moroccan government closed Morocco to foreign visitors due to COVID. Marcus, our travel adviser at this travel agency, reassured us, managed rescheduling the trip, and was a delight during this difficult time. Then we had to reschedule a second and a third time due to COVID, each time after consultation and advice from Marcus, and each time he remained upbeat, reassuring, and without any mention of the additional work required on his part to do all of the rescheduling etc. Finally, this past May we finally departed for our almost 4 weeks in Morocco. It was a wonderfully paced trip with magnificent properties as advised to us by Marcus, with many diverse and stimulating experiences. The cities are fascinating and exciting, with beautiful architecture and exciting and engaging medinas and souks. The geography is diverse, from the Atlas and Rif Mountains, to the Mediterranean and Atlantic coasts, and the Sahara desert. The people in general seemed glad to have us as visitors, and our guide and driver were, thoughtful, careful and engaging. Two of the properties, the hotel in Oulidia and the hotel in Skoura were magnificent retreats each with a very special feel, but each of the places we stayed on Marcus's recommendations, was outstanding, so citing just these two is in some ways unfair. Morocco, as shown to us through Marcus efforts, was a joyful way to reenter international travel in these "COVID" times.

We had an amazing experience with our travel agency. The company owner and travel consultant, Jaouad, had excellent communication and helped us plan our trip through phone and email. After hearing our interests, he created a detailed itinerary with different options for us to choose from. He then helped us reschedule and revamp the itinerary after Covid-19 complications moved our trip from December to May. He booked us amazing excursions, tour guides, and accommodations. He also personally oversaw our Covid testing for the return journey.  Our travel agency set us up with a fantastic driver who took care of us from beginning to end. He took us to and from the airport, drove us all over the country, conducted guided tours, and helped us navigate Covid-19 testing. He was extremely helpful, friendly, and knowledgeable. He taught us about the country, the culture, and the sites while overseeing the entire trip and making sure our experience was seamless and enjoyable. He did everything from checking us into our accommodations, making us restaurant reservations, bartering for better prices on souvenirs, communicating with our tours and tour guides, and so much more.  The company, the travel consultant, the driver, the guides, and the staff at the accommodations provided us with amazing service and treated us like family. We have never felt more comfortable, safe, and cared for.

Mary and the travel team did a great job planning our dream European honeymoon in Paris, the Amafi coast and Rome! We were very busy leading up to our wedding and Mary made it easy - planning hotels, activities and the travel between each location (!). She put together detailed itinerary in the planning phase, which made it easy to review and provide feedback. Once we confirmed the itinerary, the team completely took over and we didn't have to worry about a thing. Highly recommend - especially for the convenience of the transportation/car service alone!

Our travel designer from this tour agency has made our Egypt & Jordan dream come true in the best possible way. He has provided an outstanding, personal yet professional experience. He took time to understand what our family (Mom, Dad, 21 and 11 year-old girls) like and don't like while designing the itinerary and made awesome suggestions/additions. In the end, we had a PERFECT visit resulted from airport pickup, seamless transportations, lovely accommodations, authentic restaurants, wonderful and knowledgeable local guides to on time COVID testing between Egypt and Jordan and from Jordan back to the States. Traveling in this new pandemic era, the designer made everything flawlessly connected, which is extremely important and reassuring. The whole family absolutely enjoyed every moment of the trip and fell in love with Egypt, this enchanted ancient country. Special thanks to our Luxor local guide who is an excellent Egyptologist. His genuine love of Luxor is so contagious, which made the city one of our favorites (and we have traveled around the world). His knowledge and more importantly his passion in telling us the history of thousands years ago made us fall in love with Egypt. We are still watching all the Egypt documentaries that we can find to this date, a month after the trip. Our guide is also very personal and considerate, which made the trip a very relaxing experience. We are already thinking to work with the tour agency again to fulfil our next dream!