Middle East & North Africa Travel Agents and Reviews

Through no fault of Zicasso's tour company, we were not able to do the Jordan portion of our trip due to the outbreak of hostilities between Israel, Iran, and then the US. When learning Jordanian airspace was closed, the company jumped into action to provide us with immediate alternatives to the Jordan portion of the trip, including a full refund for that portion if so desired. But because they had done such a fabulous job on the Egypt portion of the trip, we decided to extend our Egypt trip and spend several days in Alexandria and out in the desert at an oasis.

My wife and I cannot say enough good things about the job Zicasso's travel company did for us. We received first-class service, travel, and accommodations, with help, from the moment we deplaned in Cairo until we went back to the airport to leave Egypt 15 days later.

My wife and I travel each summer to Europe and beyond, and most often do our trips entirely on our own. However, Egypt and Jordan are places I believe American tourists need help with at most stages of the journey ,and our travel company provided that help in an extraordinary way. I would personally recommend this company to all of my traveling friends, as well as anyone else interested in my opinion.

TRIP OF A LIFE TIME WITH OUR TRAVEL AGENCY TO ISRAELThis is a first rate tour company.  LeeAnn and the team took care of everything from transfers, hotels, spa requests and tour.We were matched with an outstanding guide.  He made the trip one I won't ever forget.Because of him the tours were fascinating, informative and custom tailored to our culinary, cultural interests and physical stamina level.This was truly a trip of a lifetime. ----------------------------------------------------------------------------------Hiking through Timna Park (one of the most beautiful National Parks in the World) with this great guide at the helm, made this a memorable experience.The icing was a show they booked in Eilat called the WOW Vegas show.This was a family friendly cirque de solie show done as a theatre production. The airlines had an unforseen delay which required us to stay overnight.The travel agency arranged all the additional transfers and hotel reservations.I think this must be one of the leading private tour companies in Israel.Personally would recommend using them if you want a grand experience in Israelnot cramped with 40 plus people and truly want to enjoy the sights and sounds of Israel.

We had an amazing experience with Zicasso's travel partner. From the very first conversation, he was extremely professional, personable, responsive, and truly listened to what we wanted out of our vacation. He designed a custom itinerary that perfectly matched our interests, budget, and ages. Every detail was expertly taken care of. What stood out was that all questions and concerns were dealt with promptly, no matter the time of day, and with his personal touch. He checked in with us multiple times before and during the trip. I was very appreciative of his concerns about our flight times, especially in regards to our young children. He also arranged a surprise for us at our family photo shoot. Thanks to his expert planning, we experienced the perfect balance of adventure, culture, and relaxation. We have referred many friends and family to them.

Our trip to France was wonderful! I felt listened to on what we wanted to do and see, and I felt Zicasso's travel expert did a great job planning nice things within our budget.

Throughout the trip, I was communicated with well, which involved changes to our train tickets. Every driver and tour guide who was set up showed up on time and helped make the trip feel at ease.

We loved the location of the hotel in Paris, but the quarters were too tight for our family. We couldn't even open our suitcases in the room unless we went one at a time. However, it had AC, which when you go at one of the hottest times of the year was a great gift. The hotel in London was magnificent. A home run!

I am deeply appreciative of all the work that went into making this trip one of the highlights of our lives. With that said, I did a ton of planning on this and sorting through where everything was located and what made sense. I could've used more direction on this part. Sometimes, I guess, you only learn by doing.

Our trip to Morocco was absolutely perfect from start to finish. Our driver was excellent and an excellent companion throughout the journey—reliable, friendly, and always helpful.

The guided tour through the medina in Marrakech with our guide was a standout experience, especially with the bonus of dining at a fantastic restaurant he recommended. Two major highlights of the trip were the unforgettable hot-air balloon ride and our magical night in the desert.

Although our time in Casablanca was brief, we thoroughly enjoyed it. Our guide in Rabat was knowledgeable and made the experience engaging and informative. We ended our trip in the stunning town of Chefchaouen, where another guide provided an exceptional tour—he was informative and passionate about his city.

The accommodations were perfect at every stop, and we truly appreciated the welcome gifts and meals provided by Zicasso's travel specialist and his team. Their attention to detail made all the difference.

I would highly recommend him and his company to anyone planning a trip to Morocco. It was an unforgettable experience that I will be sharing with friends and family for years to come.

If you are looking for a white-glove, red-carpet experience, Zicasso's tour planner and his company are your go-to. He created an amazing itinerary that fit our budget. He was terrific with communication and follow-up. The minute we set foot in Morocco, his team was there, ready to go. They were 10 to 15 minutes early every day. We traveled through four cities, with wonderful stops, sights, commentary, and tours.

Our tour guide first introduced himself as the fixer. I was wary. Four days later, it proved true. He saved me and my dresses. I left my dresses in the Casablanca hotel room. Five hours later, I discovered the "Oh no!". Our guide hopped on the phone, called the hotel numerous times, contacted several colleagues, and found someone to drive my dresses three hours to our Marrakech hotel. The dresses arrived by noon the next day.

Most of all, our tour planner created and delivered a magical, memorable experience, without mishap. My 80-year-old mother said it was the best vacation she's ever taken. We are truly grateful.

The Zicasso tour operator was friendly, accommodating, and helpful. He told us he wanted us to have the best possible trip and that nothing was too much trouble. I believe that was his intention.

For example, when the Wi-Fi aboard the cruise turned out to be very poor, our guide immediately got a data SIM for our phones. We had two guides, one for Cairo and the north and one for Luxor and the south. Both were very experienced and well-versed in their knowledge of the history of Egypt and the monuments they were guiding us through.

Our hotels in Cairo and Alexandria were entirely acceptable. We were, however, disappointed that sometimes we were taken for lunch at tour bus restaurants. It would have been much nicer if a quieter and more intimate restaurant had been selected. By contrast, in Suez, we were guests at a private social club and treated to an incredible lunch as we watched massive ships glide by so close to us. It would have also been nice to have had more information on tipping customs, since every country is different.

We had a fantastic time exploring Israel with our guide from the travel agency, Nathan! We learned much about Israel's rich history, culture, and people. Our agent expertly planned our trip based on our requests and interests, and each day our itinerary included interesting and thoughtful sites and tours.

We were surprised to find out that Nathan would be with us on each of our guided days since that had not been our experience on other trips. We are so glad that he was. It felt like we were traveling with an old friend who wanted us to have the best time and knew all the best places to take us to, to be sure that we did not miss them. Nathan is an excellent, knowledgeable driver and guide! He is a true Israelite, eager to share his love of Israel, its people, and its history with us. He did so in a warm and inviting manner while also giving us time to explore on our own.

The travel agency helped to arrange each facet of our trip, including our arrival and departure from Israel, which were notably efficient and greatly appreciated.