Kenya safari - Leopard cub climbing tree
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Kenya Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Kenya

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Kenya travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Kristy in Kenya office

Kirsty's Travel Agency

5.0

 Based on 43 reviews

See Kirsty's profile

Destinations:

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Africa
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Egypt
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Israel
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Jordan
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Kenya
2  More

Verified Review

Stephanie C.
Submitted on 1.5.2023

The trip was fantastic - everything went smoothly and was efficient and as detailed in our itinerary. Melanie was very thorough - even setting up a briefing call for us to review the itinerary and details. She checked in frequently on various forms and requirements, as well as when we were in-country. 

Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 24 reviews

See Charles's profile

Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Michele L.
Submitted on 12.6.2021

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 117 reviews

See Dan's profile

Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
3  More

Verified Review

Alexa G.
Submitted on 10.24.2022

Dan and Mandy from the travel agency are absolutely incredible to work with. We reached out for help planning our honeymoon. We didn't reach out in the most timely fashion and were incredibly stressed with wedding planning when we did. I had 1 conversation with Dan and that was all he needed to put together our absolute dream honeymoon. He somehow read my mind in ~20 minutes, made us feel incredibly comfortable traveling to a part of the world we had never been and immediately put us at ease that we were in good hands. Dan and Mandy helped us with every single step to make sure we were prepared for the trip so we could simply relax and enjoy it. They answered multiple rounds of questions and were flexible while providing their input as we finalized the details of our trip. Every detail was handled while we were on our trip and it felt like we had really good friends (with incredible taste in travel that we look up to) on the journey with us. We cannot recommend using the travel team to book your trip enough - these guys will be dealing with us for decades to come. 

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Travel agent Maurice in Kenya office

Maurice's Travel Agency

4.8

 Based on 25 reviews

See Maurice's profile

Destinations:

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Kenya

Verified Review

Drishti Y.
Submitted on 1.18.2023

My husband and I had one of the most memorable trips. All in all the arrangements made by our travel agency were great. We visited Kenya, Zanzibar and Tanzania national parks. All arrangements were excellent especially the ones in Kenya and Tanzania. I feel Zanzibar could have been better maybe a beach resort as it’s an island as opposed to a room in the city.Our tour guide was fabulous in Kenya, very entertaining, witty and knowledgeable.Our travel agency took good care of us, at no point we felt stranded or left on our own. Our tour guides in Zanzibar and Tanzania were also great. Our guide in Tanzania was amazing, he put in a lot of effort to make sure we did not miss the big 5 and took personal interest in making sure our trip went well and we returned home happy.I would highly recommend folks to book their trip/itinerary through this travel company, they are professional and help curate the trip as per your requirements.A special mention here for the driver of all this Maurice, he is the one who created our itinerary and coordinated our whole trip, he is a true gentleman and went above and beyond to make sure we are satisfied with all trip arrangements. 

Travel agent Brian in Kenya

Brian's Travel Agency

5.0

 Based on 5 reviews

See Brian's profile

Destinations:

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Kenya
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Rwanda
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Tanzania
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Uganda

Verified Review

Jessica H.
Submitted on 3.9.2020

The trip was absolutely wonderful.  Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days.  Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip.  The transfer from our Kenya guide to our Uganda guide was seamless. We realized an issue with logistics on the last few days a few days into our flight and our planner helped us solve it quickly. The only thing I would suggest they do differently:  Our communication leading up to the Uganda portion of the trip was with the operations manager.  We didn't meet our guide (or know that it wasn't the operations manager) until the morning we left for Kibale.  It would have been nice to have some communication with our guide beforehand, as there were a couple things on the itinerary (prepared by the manger) that our guide seemed not to know anything about (namely a game drive in Queen Elizabeth park).

Travel agent Kent in Africa

Kent's Travel Agency

4.9

 Based on 51 reviews

See Kent's profile

Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Lindsay K.
Submitted on 11.7.2022

Our honeymoon trip to Kenya and the Seychelles was seamless thanks to this travel company. Diana was extremely knowledgeable about the safari experience and the camps and made great suggestions about how to split our time. Every transfer was planned out, making the trip stress-free at every step of the way. Diana and Nell were extremely responsive and professional throughout the whole booking process.

Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 113 reviews

See Simon's profile

Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
8  More

Verified Review

Kathy T.
Submitted on 8.30.2022

Our trip was spectacular- everything we hoped it would be. Originally planned for 2020 and postponed twice, our travel advisor, Andre, was incredibly helpful, flexible, and patient. My husband and I travelled with our daughter, son-in-law and 2 teenage grandkids. It was a great mix of history, adventure, local cuisine, and a safari the was beyond all expectations.

Travel agent Daniela in South Africa

Daniella's Travel Agency

5.0

 Based on 56 reviews

See Daniella's profile

Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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South Africa
3  More

Verified Review

brad s.
Submitted on 1.8.2023

My wife and I completed a trip of a lifetime to Africa with 2 of our adult kids (27 ,21).The trip was an awesome experience from seeing the amazing wildlife up close on safari, the bustling city of Cape of Town, the breathtaking Victoria Falls, and the warm and welcoming local culture, arts and cuisine of the African people.Danni and her team (Karen and Fungai) at our travel agency took time to really understand our priorities/personalities and guided us from the initial planning/itinerary, preparation and every detail to make the trip so special. No stone was left unturned by the agency including local pickups/guides/transportation/transfers every step of the way. The trip was highly customized to our desires/needs. We felt like VIPs!We also made some last minute changes/additions to the itinerary and they were super supportive in making those happen. 

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Featured Reviews

Kenya & Tanzania Luxury Tour Review: Zanzibar, Lamu, Beaches, Safari, 2-Week Vacation

DM

Daniel M.
Jan 17, 2023
My wife and I recently planned a trip with our travel agency through Zicasso. We could not have asked for a better experience in Kenya and Tanzania. Maurice was responsive and engaged with us the whole trip to ensure all of our needs were met. The accommodations were excellent, the itinerary was well designed and they did an excellent job of fitting everything in our budget. It was a perfect trip!

Luxury Kenya & Tanzania Travel Review: Nairobi, Serengeti, Zanzibar, 18-Day Tour

MK

mike K.
Sep 15, 2022
I would rate the trip 3.5My last trip in 2018 was in South America - it was a 5 all the way!Several issues with this trip/itinerary.1.  Arrival in Nairobi, Kenya - no meet/greet or help through immigration/customs. Complained to the travel company, and they refunded the cost of the meet/greet, but that did not make up for staying in long lines and trying to figure out who needed which documents.2. Kenya was very good.3. The camp in Tanzania (North Serengeti) was way below the standards of other camps. Service/people were disinterested and food was poor (again, compared to other camps). My wife was left without water during a shower (ran out in 2 minutes because not enough was put in to start with). It was dark and it took nearly 10 minutes to get the attention of anyone (we were the last tent, about 150m from the main tent), no response to a flashlight and no whistle to blow - if we had been in trouble, God knows what would have happened. Another small example - asked for towels and another glass (only one glass in the bathroom), but did not receive them until the end of the next day when we were leaving. Asked for a boiled egg for breakfast with no meat - got fried eggs, bacon, and sausage;  it was too late to order again. When we told them, it seemed to be somewhat of a joke.Maybe our expectations are high - but that is what you promise and we pay very high prices for the best; not so with this camp. I will certainly warn people to stay away.In retrospect, I think 4 camps is too many - perhaps warn clients that the day trips are very tiring and moving camp can be a challenge.When we left Zanzibar and arrived in Nairobi, we could not see anyone for meet/greet. Er had to figure out luggage, essentially outside Wilson airstrip gates, and find the van in the car park - he was inside "waiting for us". The van did not have an expressway card, so we had to sit in heavy traffic for about an hour. We also complained of being bitten around the ankles in the car. The driver said "maybe mosquitos" - we said no, possibly fleas. The driver said that it could not be - yet we had welts to show where we were getting bitten. We jumped out at the hotel gate and walked to reception to avoid further bites.All in all the arriving/leaving were handled very poorly. 

Tanzania & Kenya Tour Review: Zanzibar, Maasai Mara, National Parks, Safari, Wildlife & Culture, 12-Day Trip

DY

Drishti Y.
Jan 18, 2023

My husband and I had one of the most memorable trips. All in all the arrangements made by our travel agency were great. We visited Kenya, Zanzibar and Tanzania national parks. All arrangements were excellent especially the ones in Kenya and Tanzania. I feel Zanzibar could have been better maybe a beach resort as it’s an island as opposed to a room in the city.Our tour guide was fabulous in Kenya, very entertaining, witty and knowledgeable.Our travel agency took good care of us, at no point we felt stranded or left on our own. Our tour guides in Zanzibar and Tanzania were also great. Our guide in Tanzania was amazing, he put in a lot of effort to make sure we did not miss the big 5 and took personal interest in making sure our trip went well and we returned home happy.I would highly recommend folks to book their trip/itinerary through this travel company, they are professional and help curate the trip as per your requirements.A special mention here for the driver of all this Maurice, he is the one who created our itinerary and coordinated our whole trip, he is a true gentleman and went above and beyond to make sure we are satisfied with all trip arrangements. 

Luxury Kenya & Seychelles Honeymoon Trip Review: Safari, Food, 12-Night Vacation

LK

Lindsay K.
Nov 07, 2022
Our honeymoon trip to Kenya and the Seychelles was seamless thanks to this travel company. Diana was extremely knowledgeable about the safari experience and the camps and made great suggestions about how to split our time. Every transfer was planned out, making the trip stress-free at every step of the way. Diana and Nell were extremely responsive and professional throughout the whole booking process.

Luxury Kenya & Tanzania Trip Review: 10-Day Safari Vacation

RM

Rani M.
Jul 29, 2022
We just returned from our wonderful safari. Sherilyn with this travel agency was awesome to work with. Honestly I was hesitant at first to work with a company I had never heard of but in the end had a very good experience working with them. From the moment we landed in Kenya we were taken care of exceptionally well. There was never a moment where we felt uncomfortable. Sherilyn was awesome. Our visa did not come in on time and she helped expedite it so no delays in our travel happened. From the camps that were booked to all the transportation arrangements everything went smoothly. Our daughter met us from Uganda and they were great in helping coordinate her arrival to meet us!!I would highly recommend using them for your travel arrangements. Very professional and easy to work with. 

Tanzania & Kenya Vacation Review: Safari, 10-Day Tour

SF

Saifuddin F.
Jun 30, 2022
I was very impressed with our travel agency. Dan from the travel company had helped plan our vacation trip which was truly memorable. His choice of local travel agents and guides in Africa were extremely knowledgeable and helped us uniquely arrange the schedule and the events we wanted to experience. They also were very friendly and accommodative to all our needs during each of the tours.

Kenya & Tanzania Vacation Review: Amboseli National Park, Maasai Mara, Serengeti, Ngorongoro Crater, Zanzibar, Stone Town, Safari

DF

Dave F.
Jul 11, 2022

February 2021, I submitted a request through Zicasso to plan a group trip to Kenya,Tanzania and Zanzibar for June 2022. I was matched with Maurice. This travel company has surpassed our expectations and provided an amazing experience we will never forget. The camps were top rated, and we had a fantastic time there. In fact, all the accommodations we stayed at were phenomenal. They were beautiful, clean, each room had an amazing view, the staff were very attentive, and the food was top notch. Maurice even planned a few surprises for our group along the way.

Maurice booked all of our in-country transfers (both by car and plane). All we had to do was show up at the lobby of each accommodation at the time specified and everything else was taken care of. Our drivers were exceptional as well. We spent time in Amboseli National Park, Maasai Mara, the Serengeti, Ngorongoro Crater and ended on the beach of Zanzibar. Our drivers at Amboseli had many years’ experience, they were very knowledgeable about all of the animals. Within 5 minutes landing at the air strip, they took us straight to see many of the animals, especially a family of cheetahs eating their prey! Our drivers at the Maasai Mara were great as well. We told him we wanted to see a lots of lions and they didn’t disappoint. On our morning game drive, we saw lions feasting on a buffalo, we also saw a leopard with a vulture in a tree. Our drivers in the Serengeti & Ngorongoro were excellent as well, they took us to all the best locations to capture the animals. We were even able to catch a glimpse of a rhino in the distance. They did their best to ensure we were able to see the big 5 and the ugly 5. We then ended the trip visiting Zanzibar’s beaches, a spice tour & Stone Town.

I highly recommend using Maurice and this travel company for travel tours, safaris and vacations in the future and look forward to working with him again! Asante sana!

Kenya Trip Review: Amboseli National Park, Lake Nakuru, Game Drives, 8-Night Tour

RW

Roxy W.
Sep 09, 2022
Planning our trip through Zicasso was easy and professional. We matched with this travel company and dealt with Maurice.He planned a once in a life time trip for us and we were blown away by his exceptional service! He communicated and planned everything well! We will certainly use this travel agency again. Highly recommend them!

Luxury Seychelles, Tanzania & Kenya Vacation Review: 2-Week Safari Tour

JR

Jeff R.
Jul 19, 2022
Had a fantastic safari and Jessica at this travel agency deserves the praise. She really went the extra mile for us, rescheduling this trip 2-3 times due to the pandemic and one family backing out. It was a complicated trip, especially putting it together for multiple families. Jessica took the time to listen to what we really wanted, the types of travelers we were, and made great recommendations to suit our needs. She is very knowledgeable about the area. You can't go wrong with Jessica as your guide. Thank you Jessica

Africa & Asia Travel Review: Egypt, Jordan, & Kenya Luxury Trip, Petra, Nile River Cruise, African Safari

JD

Jim D.
Mar 06, 2022
Our 3+ week trip to Jordan, Egypt and Kenya was absolutely fabulous. All of the arrangements went off without a hitch, the drivers and guides and airport representatives were all fantastic. The hotels and Nile river cruise ship that our travel designer picked were wonderful. So, if the trip had gone off this well when we first had it scheduled then the travel company deserved 5 stars. But, it turns out we had to postpone the trip from October 2021 to February 2022 and the designer was there to make that happen seamlessly. And then there were the issues with Covid and each country's requirement to get tested. Again, our travel designer was there helping us to understand what was needed and to have arrangements made so that getting tested happened with minimal disruption to our trip but also timely given different country requirements. Finally, throughout the initial booking, and then rebooking, and then as the trip approached the designer was always available and provided timely responses to all of our inquiries. So, my wife and I recommend the travel company whole-heartedly without any reservations at all. 
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