Kenya Travel Agents & Reviews

From our arrival to our departure, everything was fantastic! When we travel within the States, we do our own research and planning. However, we knew nothing about Japan (our daughter pushed for this trip). We decided to go “old school”, with a travel agent. We found ours through Zicasso.

The travel agents were great to work with and very responsive to emails. The itinerary was great and having guides for most of our excursions made everything so much more enriching. Especially when it came time for lunch. They know the best places!

We were a little worried about being there over the holidays, but we had no issues, with the exception of the crowds around Hakone for the Ekiden relay race.

Our guide created a slightly modified plan for our day trip in Hakone National Park to avoid road closures so we didn’t miss a thing. It was also a little stressful making sure we could make it back to Tokyo for our return flight with road closures and taxi/bus availability, but everything worked out perfectly with Japan’s wonderful train system.

We would definitely work with Zicasso's travel partner again.

Our recent two-week adventure through South Africa and Botswana, meticulously planned by Zicasso's travel partner, was nothing short of extraordinary. Our agent's deep knowledge of the area allowed us to experience the rich culture and breathtaking landscapes in a way we never could have imagined. Her expertise in selecting the best lodgings to suit our needs ensured every accommodation was comfortable, luxurious, and ideally situated. Our travel agent's strong planning and organizational skills made our journey seamless and stress-free, allowing us to fully immerse ourselves in the experience.

Our travel partner truly went above and beyond to cater to the diverse needs of the three couples traveling together. Her ability to manage our varying interests and preferences was impressive, ensuring everyone had a memorable and personalized experience. When a weather-related issue threatened to disrupt our plans, she swiftly and efficiently resolved the problem, showcasing her exceptional problem-solving skills. This level of service and attention to detail made it the best experience we've ever had with a travel agency. We highly recommend them to anyone seeking an unforgettable travel experience.

We had an absolutely incredible experience and wonderful service from Zicasso's tour operator. Everything was well organized, so we didn't have to worry about a thing. The accommodations were all top-notch and we were treated so warmly at each location on our itinerary. The food was incredible and the drivers were all friendly, knowledgeable, and wonderful to spend time with. They enhanced our experience so much!

It was comforting to know that we were in such good hands and had support at the ready if needed. Our agent was wonderful to work with. He was friendly, responsive, and knowledgeable, and put together an amazing trip for us. We would highly recommend them and use them for any future travel. Thank you to Zicasso for pairing us up with our travel company!

Our three-week trip was fantastic. The Zicasso travel company made some great recommendations to make our trip a success.

The trip was absolutely wonderful. Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days. Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip. The transfer from our Kenya guide to our Uganda guide was seamless. We had an issue with logistics in the last few days, but our planner helped us solve it quickly.

The only thing I would suggest they do differently: Our communication leading up to the Uganda portion of the trip was with the operations manager. We didn't meet our guide (or know they weren’t the operations manager) until the morning we left for Kibale. It would have been nice to have some communication with our guide beforehand as there were a couple of things on the itinerary (prepared by the manager) that our guide seemed not to know anything about, namely a game drive in Queen Elizabeth Park.

Our couple's trip to Kenya, Tanzania, and Zanzibar was truly amazing and a once-in-a-lifetime experience. We went to Nairobi, Amboseli, Lake Nakuru, Maasai Mara, Serengeti, Ngorongoro Crater, and Zanzibar over two weeks.

Zicasso’s travel agency made it an easy and seamless experience. They communicated well, took care of us before we landed, and provided guidance on everything we needed, including what to pack.

After we landed, they met us at the airport, provided all transfers, and had their experienced drivers transport us around the country and take us on game drives. We loved our time with our guides in Kenya and Tanzania.

We were also able to visit a Maasai village and learn about their culture. It was wonderful to talk over campfires and learn about their experiences.

The service at every camp and hotel was exceptional, and whenever we had a question or issue, our agent was quickly available to triage.

We would, without hesitation, highly recommend a trip like this! Do it!

Our agent gave us the most magical trip and was able to keep it within our budget.

I cannot recommend our agent highly enough! From the moment we started planning our honeymoon, her charisma and passion for travel truly shone through. She took the time to understand our preferences and crafted an incredible itinerary that perfectly matched our vision.

Every dinner recommendation she provided was nothing short of amazing. Each meal was a delightful experience, better than the previous!

Our accommodations were top-tier, offering both luxury and comfort, allowing us to fully relax and enjoy our time together. Each location was beautiful and added to the overall magic of our honeymoon.

The tours on the ground and all of the transportation were seamlessly organized, making our travels stress-free and allowing us to fully immerse ourselves in the experience without any worries. She is also incredibly knowledgeable about the area, sharing insights and stories that enriched our understanding of the culture and landscapes we were exploring.

Thanks to our agent's expertise and attention to detail, we had an unforgettable experience that we will cherish for a lifetime. She truly brought our dream trip to life, and we are so grateful for everything she did to make our honeymoon special. If you’re looking to explore Africa, she is the travel agent you want by your side!

This was a trip of a lifetime! The details large and small were flawless, leaving us to enjoy the trip with no worries.

We started in Kenya. All accommodations were beautifully appointed and the staff were very friendly. The locations were strategic, allowing us to view different animals based on the area. Our first stop was Lewa Conservancy, where the rhinos and the grazing animals were the highlight. Then, in Maasai Mara, the migration and hippos were the draw. We also viewed the migration from a hot-air balloon, which gave a different perspective. Naboisho Conservancy is known for its cats and it did not disappoint. We saw leopards, a lion pride with 17 babies, and a cheetah hunting a gazelle.

We then traveled to Uganda to visit the gorillas and were nervous because it was considered a level 3 advisory by the US Department of State. However, once we were there, we felt very comfortable and were glad we went. Trekking with the gorillas was a highlight of our trip. We did two trips and each was very different.

The small details like the transfers, having help through the airports, and ensuring we had packed lunches when traveling from one location to another were flawless. This trip was complicated and on past trips the transfers were always the weak link. Zicasso’s travel company nailed it.

We would highly recommend this trip!