Sara was the best, she listened to exactly what I wanted and that is the way she planned it.Every place was exactly the perfect place I wanted to stayI did a lot on my trip from Gorilla trekking in Ugunda to southern TanzaniaEverything was perfectly planned and everyone at the lodges in Tanzania made sure I had the best experienceIt was a childhood dream of mine to visit Africa and she made it come true, and it was more amazing then I ever could of imagined!!! I can't wait to call them and set up my next trip!Show More
Cannot say enough good things. 5++. Originally I had thought about ending our safari time with a trip to Madagascar, but our travel planner steered us to Zanzibar and that turned out great. When we arrived at Arusha, our greeter met us at the plane doors at the top of the stairs. My wife was having some balance issues, so he helped her down the stairway and commandeered a wheelchair for her. He whisked us through the three health stations and helped retrieve our luggage before we met our driver who sped us off to a coffee lodge. We stayed were a couple of days to accustom ourselves to the time change. Our travel planner saw that we had the cabin closest to the restaurant. They communicated those instructions to the other lodges as well, so my wife didn’t have far to walk to our lodgings.All of the properties we used as safari bases were wonderful. The levels of service were outstanding – the staff couldn’t do enough to ensure we had a great time. Our travel planner had arranged for the same driver/guide to accompany us for the first three lodges. Ali was terrific in adjusting the touring to fit us and in finding game. Besides the usual big five and grazers, we spotted cheetah on the hunt, a python crossing the road, and flamingos (as well as countless other birds).Our favourite of the safari lodges was near the Ngorongoro Crater. Every night we had a fire in the fireplace. After daily safari outings, there was a hot bubble bath with flower petals waiting in the claw-foot tub, and sweet & savoury snacks. The dinners were white table cloth affairs with top-notch cuisine.Our internal flights were well managed. No major snafus. When we arrived at our Serengeti lodge, the welcome was even warmer. We really enjoyed sundowners on the upper terrace, even when a serval jumped on our table and helped himself to a chicken wing. Besides seeing the wildebeest and zebra crossing the Mara River (until the crocs brought one down), a leopard and her two cubs, and a lioness and her four cubs, we finally were lucky enough to see and touch a pangolin. That’s been on my list for a long time.Our final stop on Zanzibar was like a trip to paradise. Every morning we called our butler and let him know what to bring to our sitting room for breakfast. Our bedroom overlooked the Indian Ocean and one of our two plunge pools. We mainly relaxed for five glorious days. Our travel planner had even arranged for a doctor to come and administer our COVID tests in our room so we didn’t need to make the 45 minute journey to the nearest clinic. Usually my wife is ready to return home near the end of a long vacation, but on this trip she agreed that we could stay another week – no problem.If we return to Africa for a fourth safari, we definitely will be calling Danni and Karen .Danni and Karen are a great team.Show More
We were so blessed to have been able to do this trip. It was truly amazing! It was a great idea to choose a local travel agency because anytime i had questions or new requests i was able to contact them directly and the responses were quick. We were received with so much welcomed. The accommodations, activities and the safari were wonderful. This trip made us fall in love with Africa and would love to come back. We thank Zicasso for pairing us with the right agency. And Maurice (Our travel agent contact) for preparing a wonderful itinerary based on our needs. I definitely recommend their services. The main highlight of our trip besides the safari was staying at the Giraffe Manor in Nairobi. When discussed this with other agencies, nobody was able to get us in, as this place is very hard to get into and most people have to book 1 year or 2 years in advance! However, Maurice was able to get us in. This is one of the reasons why we choose Zicasso and Maurice's travel agency. He is a local travel agent and i think our chances were better with him than with other travel agencies. Thank you so much for making our dream come true We love to travel and think of using your services in a near future!Show More
Kirsty is by far the best travel agent with whom I have worked! She planned a fantastic itinerary and was helpful before and during our trip. Navigating changing Covid protocols, delayed flights, and other hiccups she kept us on track. Anytime we ran into an issue she said "Don't worry, I'll sort it out, have fun!" We felt very safe and secure.Our trip was excellent - the attention to detail was great - we saw the things we hoped to see and met fantastic people along the way at the lovely lodges. Excellent service.Show More
Our travel designers at this travel company sent us on a incredible Safari tour of Kenya and Tanzania. All the places we stayed were awesome and we were able to relax and enjoy so many of the wonders of East Africa! All of our transfers were handled seamlessly and we even made it through many rounds of covid testing thanks to the designers. The wildlife we saw was beyond our wildest dreams because of great guides and the excellent service. Meals were lovely ol and really fine dining experiences.Show More
Our trip was beyond amazing and despite all the issues we could have had traveling during COVID, because of Simon and his team’s help, everything went absolutely perfectly!! I would book with them again in a heartbeat and highly recommend them to others!! We had never used a travel agent before but thought due to COVID and the fact that this trip was more involved than previous trips we have taken, it might be helpful to have someone guide us through each step. I absolutely know this trip would not have even come close to comparing to the incredible experience we had without the help of this travel company.Show More
If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency! I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown. My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time. The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti. The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large. I hope to return to Africa again… and I would ONLY use this travel company. Please consider them… and just give them a call. From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.Show More
A wonderful and memorable trip to Tanzania and Zanzibar. The trip was well organized and custom made to our specifications. We were looking for a local safari outfitter as we wanted to help the local small businesses and we found our perfect fit in this travel company. Our tour guide/driver was the best. He has an uncanny ability to find wildlife, and at the same time can brew the best Tanzanian coffee in his land cruiser. Our whole trip from start to finish was well organized without any issues. Would highly recommend this travel company if you are considering a local safari outfitter in Tanzania.Show More
Show more agents
Latest Kenya Reviews
Luxury Kenya & Tanzania Travel Agent Review: Nairobi, Giraffe Manor, Safari Game Drive, Snorkeling, Hot Air Balloon Safari
Kenya & Zambia Trip Review: 15-Night Tour of Masai Mara, Lower Zambezi National Park
Luxury East Africa Safari Travel Review: Kenya & Tanzania, Amboseli National Park, Zanzibar, Ngorongoro Crater
Rwanda, Tanzania & Kenya Trip Review: 21-Day Safari and Food Tour
Travel Review: Luxury Tanzania & Kenya Safari, Zanzibar, Serengeti, Ngorongoro Crater, Balloon Ride, 18-Day Trip
Travel Review: Two-week Kenya Multigenerational Family Vacation, Nairobi, Maasai Mara National Reserve, Safari, Wildlife
Our travel planner was one of the best tour operators we have had the privilege of working with. She listened to what our family was looking for and helped design a very memorable family trip to Kenya for a family of 11, ranging in ages from 6 to 69.
Each place she selected for our stay was unique and perfect for our family. She was very responsive to my many questions during the planning process and throughout our trip, which was very important to us and was very much appreciated. We originally planned the trip for July 2020, but as was the case with many others, had to postpone our trip due to the pandemic. She helped to reschedule the trip to July 2021 with all service providers. It was still a tough decision on whether to go this year, but we're so glad we did and we're so very thankful for our travel planners dedication in seeing our trip through.
The family kept on saying this was the trip of a lifetime and on a lot of levels, it really was. We're beyond grateful for our time in Kenya and our experience would not have been the same if not for our travel planner and her team.
Travel Review: Luxury Kenya Safari, 8-Night African Vacation
Travel Review: Kenya Africa Safari, Laikipia County, Maasai Mara National Reserve, Sunrise Climbs, Horseback Safaris, Culture
The travel team of this travel company was wonderful to work with and went to great lengths to plan the perfect itinerary for our safari in Kenya. We originally started planning in 2019 for an August 2020 holiday, but as with so many, we had to reschedule for 2021. The team handled all of the changes expertly and were able to replicate our plans for July of 2021.
Their selection of camps was superb. Sosian Lodge in Laikipia was a wonderful camp with so many activities that we could not have possibly done them all - everything from game drives, bush dinners, sundowners, camel rides, horseback safaris, bush walks, sunrise climbs to Baboon rock, waterfall jumping, just to name a few. The lodge managers and staff were incredible and managed my dietary restrictions with ease. Our guide was so knowledgeable and we really enjoyed the night drives at Sosian.
Our second stop was Serian Nkorombo in the Masai Mara to view the migration. Again, the staff and guides were amazing. We were able to see the migration, leopards, huge prides of lions, black rhinos, giraffes, hippos, crocodiles, cheetahs, elephants, zebras and of course, tons of wildebeest. Our tent by the river was home to two hippo families and we could hear them foraging around our camp at night. Masai warriors guarded the camp and were our constant companions should we need to leave our tent after dark.
We had a grand time and would highly recommend letting this travel team plan your next safari adventure.
Luxury Travel Review: Kenya Safari Vacation, Masai Mara, Msambweni, Giraffe Manor, Wildlife Experiences
Our Africa travel specialist planned the most amazing trip to Kenya for us. We had an incredible time and were able to capture so many awesome pictures. We are already thinking about when to go back! The Giraffe Manor was one of the coolest experiences and the safari experience is unreal. Some of the most amazing experiences we've ever had. We saw just about everything, from a leopard in the Masai Mara (they haven't seen one in 3 months prior), a cheetah and three cubs, tons of lions, a rhino, and much more!! And luckily we got to see all of the big five.
Our travel specialist was able to book us at the perfect hotels and locations. They took the time to talk to us while planning so that they knew exactly what we were looking for and they provided just that. Our trip was supposed to end in South Africa but due to COVID we had some last-minute changes and they made the process seamless and worry-free. The time at Msambweni (where we went instead of South Africa) was a great end to the trip as we got to relax after a very eventful trip. And we got to swim with a whale shark! Couldn't have asked for a better trip. It was a trip of a lifetime. I highly recommend booking with this company if you are going to Africa!
Kenya & Tanzania Travel Review: Luxury 15-Day Honeymoon, Zanzibar, Kenya, Ngare Ndare Forest, Wildlife Conservancies