Our Portugal Travel Specialists

I would definitely recommend working with Zicasso’s travel company. Our trip was organized perfectly and met all our required specifications. They were very accommodating to our requests outside of the originally planned itinerary.

The team at Zicasso’s tour operator extended an incredible amount of patience and willingness to flex with some very last-minute and unexpected obstacles to my travel. Accommodations, tours, reservations, and ground transportation all required changes; the tour operator handled these concerns with prompt attention, courtesy, and professionalism.
During initial planning, my needs were thoroughly considered and the tour operator made excellent recommendations as we built an exciting itinerary. From my arrival to Italy through my departure, the accommodations, companies, and vendors chosen by the tour operator all contributed to a true luxury experience.

The trip was great. The hotels were nice.
The transfers and tour guides were fantastic.
I did not receive a cake on my 60th birthday from our hotel in Lisbon, as I wanted. They did send me chocolate, which I specifically stated I was allergic to.
Your quick response to the breakfast issue in Porto was excellent.

The entire team of the travel company was excellent. We really appreciate the time and effort they took to make our trip special and memorable. Their responsiveness to our requests and needs showed the highest levels of customer service and care. The travel company took great care in coordinating all of our activities and made the trip fun, memorable, and stress-free. We’ve all made it home safely and miss Portugal already! Thank you again!

The trip aligned perfectly with what we had told the Zicasso travel company we wanted to experience. Communication was prompt throughout; our questions were always answered quickly and the follow-up was thorough.
There were a couple of minor issues, including one technical glitch with their application not updating information, which caused a minor scheduling misstep, but throughout the entire trip, they were always available to help and quick to resolve the issues.

The trip was fabulous! I can’t recommend Zicasso's travel specialist enough. She was responsive, informative, and accommodating. She took the time to get to know what we wanted and how we like to travel. She worked up a beautiful schedule, leaving nothing to chance.

Zicasso’s travel specialist was attentive, flexible, and easy to work with. He created a unique itinerary that was perfect for us. When little issues came up, he was easily accessible and quickly provided a resolution.
The travel specialist made our honeymoon extremely special and we will definitely use Zicasso’s travel company again!

We have taken about 10 trips through Zicasso and this tour operator is among the two best we have worked with. The travel specialist is incredibly attentive, organized, and responsive. She and her team didn't miss a beat in a three-week trip all over Portugal and the Azores, and quickly accommodated changes resulting from weather, a flight cancellation, and our simply opting not to do a scheduled activity.
Our guides/drivers were punctual, knowledgeable, and pleasant.
Our travel specialists even insisted on taking us to the Lisbon airport at 4:30 a.m., even taking us directly to the security check-in. They definitely go the extra mile and will pay close attention to your travel style and interests.