Ireland Travel Agents & Reviews

This travel company did an extraordinary job planning, executing, and supporting our trip from the initial phone call all the way through a few weeks after the trip helping us close out some post-trip details.Our entire party was impressed with the quality of care and accommodations, as well as the attention to detail. They also far exceeded expectations on their ingenuity, determination, and commitment to put together a top rate vacation in the midst of one of the largest disruptions the hospitality industry has ever seen. However, I personally found this company's best skill was understanding the personalities and small details that matter for everyone on our trip, and building personalized experiences that left each of us enthralled at one point or another in the journey.We had a few minor hiccups as you would on any trip, and Anne Marie and Simon were available 24/7 to find quick resolutions and allow us to focus on enjoying each day and each outing. We are already considering another trip with them!

We were very pleased with the services provided by our travel agency before and during our trip. Our agent, Rose was incredibly patient and thorough with me during the planning process as well as available during our trip. My wife and I traveled with my elderly parents and had some unusual requests but Rose and the whole team made every effort to accommodate our needs and make the experience very memorable. Everyone was always on time to pick us up and I was informed of delays and travel changes by our travel company before any one else. We felt as if they were watching over us the whole time knowing where we were supposed to be and making sure that we were. There is no doubt that I will contact Rose and this travel agency on my next travel plans as well as refer all my friends and family to do the same.

I cannot say enough positive things about our experience with our travel agency. Paula was fantastic to work with and truly made our 25th-anniversary trip the best it could be! She was quick to respond to any questions or needs and willing to work with us on a short timeline (not to mention a lengthy wish list of must-sees!). We were a bit trepidatious about traveling after COVID lockdown and that was still a concern, but everything worked out. Paula gave us a sense of calm about making the trip. I will recommend Paula (and Zicasso) to anyone visiting The Emerald Isle. 

Our travel company was amazing. They planned a perfect trip for us. They took our thoughts and feedback and found activities and hotels that matched us exactly. They ensured everything was planned and coordinated to make us not have to think at all. We used all of their suggestions for restaurants and bars and loved it all. We were most impressed with the tour guides they used, they were amazing.

Our travel agency did an outstanding job for us. Bernhard was a delight to work with. We had many emails and phone calls to discuss what we wanted to do. We had two weeks to travel in Europe and wanted to go to London, Paris, Rome, and Florence, and we wanted to travel only by train because my wife was afraid of flying. I am 82 and my wife has Alzheimer’s so we are not as flexible as we were. Bernhard arranged to have first class rail travel and drivers making sure that we made our connections. All of the hotels were first class and in great locations. All of the details with tickets, hotel reservations, and the contact information were provided in an app on our phone. Along the way, Bernhard stayed in touch to make sure everything was going well. In each city, we had excellent tour guides to take us on 2 to 4 hour tours to see the sights. They were helpful in easily getting into museums when the crowds were Big and the lines were long.

Our travel company did an excellent job from planning to execution of our trip. We went through quite a few iterations of the itinerary, mainly due to our lack of knowledge/expectations about costs in the Netherlands. With the final itinerary, additional family members were added to one day's excursions and our travel planner was very accommodating and flexible to assist. I also booked some additional events on my own, which again Maggie was very flexible and accommodating.Their online travel app was wonderful, especially since my husband and I could independently find all of the information needed for each day; the level of details that this travel company included for every event was truly remarkable (six stars for this app and the information)!! Of course, with every trip there are some minor issues that we expect--in this case two of the hotels stated that they never received payment for our rooms (this was an issue with Expedia which our travel company used to secure the rooms). One recommendation would be for the travel company to inform clients of the booking tool used, to avoid confusion. This was ultimately resolved with the hotel manager discovering the glitch while we were checking out. Another day we were to take the train to a station, yet there was no train available to that station from the city we were staying--so we again, got close, then took the metro to where we needed to be. One of the hotels was a beautiful historical building, which had a very narrow spiral staircase (so it was an issue getting anything up to the third floor). The owner was not at the hotel when we were supposed to check in and the attached restaurant never opened for the three days we were there. Also, unfortunately the hotel had rain leak issues that left large puddles of water on the stairs. I hope the owner can resolve his issues--it would be a remarkable unique experience when managed properly. We would definitely use this travel company again for our travels and send them many thanks for making our first post-Pandemic-lockdown trip very memorable! 

Owen and his team did a great job planning our trip. Everything was easy and taken care of with an initial phone call and a few back-and-forths on email. We loved the hotels they choose, the guides they arranged for us, and the restaurants they recommended. We had an amazing and memorable trip that would not have happened without their deep knowledge of Scotland.