
Neil's Travel Agency
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Malcolm's Travel Agency
Based on 28 reviews
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As a family of four with a deep passion for travel, visiting Japan had been on our bucket list for years, and this year, we indulged ourselves with a Zicasso trip. It was nothing short of magical!
From the very start, the planning process was thoughtful and personalized, and the detailed preparation we received before our departure made us feel confident and excited.
Once we arrived, every part of the trip felt curated with care to our needs and family interests, with our personal highlight the origami experience our son had been dreaming about!
From biking through the vibrant streets of Tokyo to soaking in the beauty of the bamboo forest in Arashiyama to walking through the living history of Kyoto or admiring the Osaka Castle, every day of the trip was unique!
A special thank you to the Zicasso travel company's entire team, who were always just a message away. When we had to adjust cities and accommodations due to our flight schedule mid-trip, our travel specialist stepped in with calm and expert support, turning what could have been a stressful situation into a smooth transition. We truly felt cared for every step of the way.
Whether it was indulging in sushi at nearly every turn, embracing our inner geeks at Nintendo World (not even the rain could stop us!), or simply being present in the magic that is Japan, this Zicasso trip was unforgettable!

Anne Marie's Travel Agency
Based on 148 reviews
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We had an excellent visit. Having been in London previously, we limited our activities to museums, plays, tours, and dining. Zicasso's travel agency was very responsive to our requests. We were most appreciative of the six-night hotel selection, which was ideal for getting around. Being next to the centrally located Charing Cross Station and the provided Oyster cards made navigation a pleasure.
Paul's Travel Agency
Based on 22 reviews
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Zicasso's tour operator planned a wonderful, well-organized, and unforgettable trip for my husband and me to England. This was our first, and likely only, visit to England. I asked the trip expert what places one should absolutely see if you are only ever going to visit England once and he planned a trip for us around that question. I left our itinerary largely to his discretion and I definitely feel like he planned a well-rounded trip that hit the highlights. I highly recommend working with the company.

Adam's Travel Agency
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Bernhard's Travel Agency
Based on 104 reviews
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We had a very good pre-trip dynamic with Zicasso's tour agency: positive, constructive, genuine, and open. Very responsive. Very good teamwork. Very efficient.
After the experience, you could tell they truly listened to how we like to travel in terms of everything: pacing, hotels, guides, activities, and quality of local providers.
They know the area and also hold a good/solid network of providers in the area.
There was an "open line of communication with them the whole time through a simple solution (WhatsApp chat).
Their recommendations and reservations were totally on target (food). The guides were very professional. We wanted to take advantage of every day and they made us go to bed really tired (which is a good thing).

William's Travel Agency
Based on 15 reviews
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Our trip was fantastic. Zicasso's travel specialist and the team at her company met with us and mapped out a travel plan that met our family's desires and helped us craft a trip for us and our two children (ages 13 and six). They were receptive to our needs and wants in the planning process, as well as quick and responsive when changes needed to be made mid-trip. The hotels and accommodations booked were top-notch. The activities were easy and seamless with ticketing and updating of our road-book for each day.

Mario's Travel Agency
Based on 608 reviews
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It was an outstanding experience. The planning process was incredibly smooth, and I truly appreciated the agent's patience and dedication as we went through many iterations until the itinerary was absolutely perfect. They were highly responsive to my preferences, especially when it came to hotel choices. The selections were fantastic, perfectly aligning with my desire for boutique accommodations within walking distance of key attractions and shopping.
Communication throughout the trip was a major highlight. The use of WhatsApp for real-time updates was invaluable, keeping me informed about any changes and what to expect next. This proactive approach significantly enhanced my travel experience and provided great peace of mind.
The only area for improvement would be regarding airline selection and why I took off one star. While I understand the need to balance budget, the inclusion of Ryanair was a surprise. As a traveler, I typically avoid low-budget airlines due to their service and experience, and I would have preferred to be informed about this choice upfront with alternative options presented, even if at a higher cost. Additionally, it would have been helpful to receive information about the potential crowds at popular attractions like the Eiffel Tower, allowing me to make a more informed decision about whether to include it in my itinerary.
Despite this minor point, I would wholeheartedly recommend this travel agency for their meticulous planning, excellent hotel curation, and superb in-trip communication. They truly delivered a personalized and stress-free travel experience.
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