Chile Travel Agents & Reviews

This trip was absolutely amazing! From start to finish everybody I had a contact with worked with me on setting up each detail of the trip. They listened to my requests, they inquired about my specifications and answered all my questions along the way. They created a trip specifically for me. Each step along the way went smoothly. They were always available when I have questions there was never a delay in their response. I spoke with many people on the trip used to different agencies and none of them compared to this one. I can’t say enough about how wonderful they were in planning this trip. I don’t think I would’ve enjoyed it as much as I used a different agency. And having a video briefing prior to my departure was very helpful and when I arrived in Puerto Natales, the one on one contract and briefing with an actual agent, solidified every step I needed to take. I can’t think all of them enough for making this dream come true for me. 

My husband and I recently traveled to Argentina with this travel company, and the experience was amazing! I would highly recommend working with them. We worked with Lucas directly in regards to the customized itinerary, booking, and also were in communication with him almost daily while we were on our ~2 week trip. He was able to create a trip that fit all of our needs - spending time in Buenos Aires, and then time in Patagonia. Having everything booked through our travel agency took away so many stressors of traveling in a foreign country, and the activities that were planned for us (examples include tango show, Perito Moreno glacier trekking, hiking in El Chalten) were all exactly what we were looking for. In each town we traveled to, we also had a guide that would help us learn more about the area/culture, which is such a nice touch and not something we would have had if we had booked everything on our own. Highly recommend! Thank you Lucas - we loved our trip! 

Responsive and spot on advice and communications from an experienced team of professionals. As we discussed changes to our itinerary travel representatives provided welcomed options.

Santiago and his team are consummate professionals: I can recommend them unreservedly. Santiago put together a great 16-day itinerary that allowed us to visit some amazing destinations in both Chile and Argentina. Planning of the trip was excellent and Santiago proved very accessible and prompt in his responses. Indeed, during the trip itself we were able to connect very easily with Santiago for any further queries. It was also lovely to catch up with Santiago in his office when we visited BA. Whilst we appreciated the very competitive pricing offered, we really valued Santiago’s great enthusiasm as well as his genuine focus on customer care and satisfaction. The final itinerary proved excellent. This evolved over a period of time in response to our requests. It allowed us to see a lot of the 2 countries in a short space of time. Although we visited in August during low season, and the weather was cold, it was stunning. Indeed, we felt very lucky to visit at this time as tourist numbers were low. I also have to thank Santiago for his great suggestions for activities to celebrate my partner’s birthday: this proved a memorable day!The trip itself was fantastic and proved memorable. All transfers, internal flights, days trips and excursions proceeded very smoothly and we had no worries about any of the logistics including crossing over from Chile to Argentina. The guides provided were friendly and informative and we had some great excursions including in Santiago, Valparaiso, Frutillar, the Torres del Paine National Park, El Calafate, the Glacier Perito Moreno, Buenos Aires and Iguazu Falls. We greatly enjoyed seeing the stunning scenery and wildlife, meeting very friendly people and enjoying some wonderful cuisine and refreshments!Finally, we would love to return and will certainly look to Santiago to put together a new itinerary for our next visit. Many thanks to him and his team for providing a hassle-free experience and some great memories! Thank you.

Our travel company, Alejandro owner agent is exceptional in every way. Our trip was not an easy one to plan. It was 28 days and we wanted to cover 3 countries - Bolivia, Chile and Argentina. From his itinerary design to executing the itinerary was flawless. And there was a lot to get in - Bolivia La Paz and Uyuni Salt flats, Atacama desert, Chile and Patagonia both countries, El Calafate, Mendoza, Iguazu Falls, and Buenos Aires. All transitions, transfers exchanges were perfectly arranged. Our guides and drivers, our hotels and places of stay, restaurants - we are foodies, all so carefully thought out. We had a bit of everything from city life, signifiant cultural discovery, hiking and wilderness exploration. Amazing in every way. He is truly a South American expert- he has traveled to everyone of the places we visited and has first hand knowledge of every place he put us at. He watched over our trip from before we started to the very end - our final departure. He made himself available to us 24 hours. He truly babysat us. He was conscious of tourism safety and made itinerary recommendations when changes were necessary. Planning what you want to see and do is undoubtedly the most difficult part of a trip. Alejandro is an expert at coordinating , planning and execution. It was a thrilling once in a lifetime trip. BTW he provides the same expertise for India too. And probably the most important, besides being the consummate professional and interesting individual exuding hospitality and is an exceptional human being. We fell more in love with him when we had the good fortune to meet him one morning on the last days of our trip. A plug for Zicasso - our second planned trip using Zicasso. We had previously done another complicated voyage through south east Asia with the same success. 

Overall, the trip was fantastic. My wife and I were doing this to help celebrate our 10 year anniversary. Our minds were everywhere during the initial stages of selecting countries, let alone experiences, in South America at the beginning - do we do Peru, Chile, Argentina; Patagonia, Machu Picchu, wine country, etc. - so many options, so little time. This travel company did an absolutely amazing job listening to us, reacting to our feedback and being patent with us. Once we identified the 'where', they were also extremely helpful in selecting lodging and activities that fit our lifestyle, needs, and budget.Once on the trip, we enjoyed each of the guides we had in our 3 locations - they were all very knowledgeable, supportive, and entertaining. We felt like we got the most out of them in culture and helping us have the best experience. Additionally, our travel agency really made us feel special with amenities in our hotel rooms wishing us a happy anniversary throughout our journey. A special shout-out to our guide in sacred valley region - we were with him the most (about 6 days) and he was a person that contributed significantly to a positive experience.Even when things got rough, we felt like our travel company was there for us. I was unfortunately the victim of a theft while at lunch in Santiago - a person swiped my bag which included my cameras, sunglasses (fortunately not passport, wallet); our travel team worked hard both with our trip contacts and on-site guide to get us footage of it, helping us work with local authorities, and even helped us out with a massage to destress; it was not the most exciting part of the trip for sure, but the way the company handled it with us could not have been any better - they were empathetic, professional, and supportive.That is probably my last comment about this travel company - supportive. I definitely felt they were there for us the entire time - they always checked in, did their best to make sure it was the best, and when we had pivots or feedback, they worked almost immediately to get it on track and make it right. It really was memorable - thank you, travel team!

Christian helped plan our dream honeymoon, and it was perfect from start to finish. The team knew the ins and outs of Chile, the best things to do, best tour companies, and best places to eat. They were extremely attentive and responsive during our 12 day trip. They live up to their name in choosing tour companies that abide by the principles “leave no trace” when in nature. I loved this aspect.Christian knew I was upset about the 6 hour quarantine period awaiting PCR results.. well he sent wine and snacks to our hotel room! This was a really kind gesture and shows just how wonderful his company is. I really felt they cared about our trip and that they love what they do.   

This tour company did an excellent job of understanding our needs and helping us every step of the way, from initial contact and throughout our trip.  They chose excellent drivers and guides, and continually checked in with us to make sure things were running smoothly.  When   we missed a connection because of a delayed flight they advised suppliers and rescheduled drivers and guides.  Special commendation to our agent who gave us months of personal attention and made it possible for us to get a taste of several regions during a short two week vacation and the travel specialist who met with us and acted as our  hostess for the trip.  I highly recommend both the trip planner and Zicasso for putting us in contact with them.  Shirley S.