African Safari Travel Agents & Reviews

Our recent two-week adventure through South Africa and Botswana, meticulously planned by Zicasso's travel partner, was nothing short of extraordinary. Our agent's deep knowledge of the area allowed us to experience the rich culture and breathtaking landscapes in a way we never could have imagined. Her expertise in selecting the best lodgings to suit our needs ensured every accommodation was comfortable, luxurious, and ideally situated. Our travel agent's strong planning and organizational skills made our journey seamless and stress-free, allowing us to fully immerse ourselves in the experience.

Our travel partner truly went above and beyond to cater to the diverse needs of the three couples traveling together. Her ability to manage our varying interests and preferences was impressive, ensuring everyone had a memorable and personalized experience. When a weather-related issue threatened to disrupt our plans, she swiftly and efficiently resolved the problem, showcasing her exceptional problem-solving skills. This level of service and attention to detail made it the best experience we've ever had with a travel agency. We highly recommend them to anyone seeking an unforgettable travel experience.

Zicasso matched us with two excellent travel agents who were both professional, responsive, and knowledgeable. We selected this travel company. Our agent, Richelle, worked with us to design an itinerary that transformed our wish list into an incredible African journey. Her prompt responses to our questions or needs were greatly appreciated.

We were attempting to see a lot of South Africa and Namibia in only two weeks. Throughout our trip, the accommodations, transfers, guides, restaurants, flights, and activities that Richelle had arranged or suggested were superb. She helped us create a portal for our trip that served as a source of information, pick-up times, e-tickets, and things like our allergies that restaurants knew ahead of time. Additionally, she was there for us as we were traveling in case we had a problem or question. We can't say enough about her professionalism, patience, and genuine concern that our vacation would be everything we hoped for.

Our itinerary was ambitious, but Richelle's preparation made it possible. First, we spent three days at Marataba. The accommodations, food, and staff were first-rate. Our guide on the safaris was excellent and the variety of game we saw was impressive.

The next part of our trip was in Cape Town. We arrived in a storm that the locals called "the storm of the century". There was extensive damage and some loss of life as well. While the storm certainly curtailed some activities, the following days had brilliant sunshine. We had a great time visiting the V&A Waterfront, a colony of African penguins at Boulders Beach, enjoying the gorgeous coastal scenery along Chapman's Peak Drive, and a too-short visit to the Kirstenbosch National Botanical Garden. Our accommodations at the hotel in Sea Point were excellent for location and the professional staff.

After three days in Cape Town, our guide drove us for about an hour to the Cape Winelands. We arranged for two wine tastings in Stellenbosch. The winery was outstanding for the beautiful views and excellent wine. We also saw zebra and impala in the field just in front of the outdoor verandah. We had lunch at a boutique hotel and winery with spectacular views and delicious wine and food. Our accommodations at the hotel in Franschhoek were outstanding. The setting, service, food, and beautiful views were a highlight of our trip. Our room was large and beautifully appointed. An example of their generous hospitality was that all items in the minibar, including a bottle of wine produced at their winery, were gratis. We regretted having to leave after only one night's stay.

Our guide then returned us to the airport in Cape Town for our flight to Walvis Bay, Namibia. We were met by our driver at the airport to transfer us to the hotel in Swakopmund. The hotel was on the Atlantic Ocean and a perfect location to explore the town. The staff was top-notch. Warm, friendly, efficient, willing to help you arrange drivers, restaurant reservations, or figuring out how to work the TV remote.

After three days in Swakopmund, our excellent guide drove us to the lodge in the private Kulala Wilderness Reserve. Once again, the warm hospitality of the staff here and throughout our travels will stay with us for a long time. The lodge is a gateway to the magnificent dunes of Sossusvlei. Our guide was outstanding. He was an excellent driver over some awful roads and sand, and the depth and breadth of his knowledge were impressive. He cooked us a lovely chicken and salad lunch out in the desert. He drove us to Windhoek for our flight back to Johannesburg and our return home. 

There will be many wonderful things to remember about our journey in southern Africa, but Richelle's excellent guidance and the warmth of the African people are what will stay with us the longest.

This was our first safari as a group of six friends, and from the moment we connected with our Zicasso travel company, they were fantastic. They were always eager to accommodate all our wishes.

We had a call with them and shared that our main goal was to see as much of Tanzania's wildlife as possible and end our trip relaxing on Zanzibar's exquisite beaches. The first itinerary they sent us was perfect and we trusted their expertise on which parks to visit.

Thanks to our travel company and their staff, we had the most amazing first safari experience.

The trip to Kenya and Tanzania was absolutely amazing! The itinerary chosen for us was perfect and checked off all the things I wanted to accomplish on our first safari. Zicasso's tour agency was the best to work with. They offered great suggestions and were very responsive to all our questions and concerns!

As a family of four with a deep passion for travel, visiting Japan had been on our bucket list for years, and this year, we indulged ourselves with a Zicasso trip. It was nothing short of magical!

From the very start, the planning process was thoughtful and personalized, and the detailed preparation we received before our departure made us feel confident and excited.

Once we arrived, every part of the trip felt curated with care to our needs and family interests, with our personal highlight the origami experience our son had been dreaming about!

From biking through the vibrant streets of Tokyo to soaking in the beauty of the bamboo forest in Arashiyama to walking through the living history of Kyoto or admiring the Osaka Castle, every day of the trip was unique!

A special thank you to the Zicasso travel company's entire team, who were always just a message away. When we had to adjust cities and accommodations due to our flight schedule mid-trip, our travel specialist stepped in with calm and expert support, turning what could have been a stressful situation into a smooth transition. We truly felt cared for every step of the way.

Whether it was indulging in sushi at nearly every turn, embracing our inner geeks at Nintendo World (not even the rain could stop us!), or simply being present in the magic that is Japan, this Zicasso trip was unforgettable!

Our couple's trip to Kenya, Tanzania, and Zanzibar was truly amazing and a once-in-a-lifetime experience. We went to Nairobi, Amboseli, Lake Nakuru, Maasai Mara, Serengeti, Ngorongoro Crater, and Zanzibar over two weeks.

Zicasso’s travel agency made it an easy and seamless experience. They communicated well, took care of us before we landed, and provided guidance on everything we needed, including what to pack.

After we landed, they met us at the airport, provided all transfers, and had their experienced drivers transport us around the country and take us on game drives. We loved our time with our guides in Kenya and Tanzania.

We were also able to visit a Maasai village and learn about their culture. It was wonderful to talk over campfires and learn about their experiences.

The service at every camp and hotel was exceptional, and whenever we had a question or issue, our agent was quickly available to triage.

We would, without hesitation, highly recommend a trip like this! Do it!

Our agent gave us the most magical trip and was able to keep it within our budget.

Our African safari, organized by Zicasso’s tour company and its agent, was a trip of a lifetime. Their partnering with the local travel company was absolutely brilliant. Our guide was of the highest quality that could have been expected. 

The accommodations at the Ngorongoro Crater were amazing. The other accommodations were a bit more rustic, but they seemed perfectly located for our safaris. 

We would not recommend the "walk" to the elephant caves without more disclosure about the difficulty of the trek and the footwear required. We were not thrilled with the visit to the Maasai village. We felt taken advantage of. We would have preferred a visit to a village where our participation was more authentic and where we did not get a high-pressure sales pitch.  

Booking the hot-air balloon ride with the chosen company was an excellent choice. We have come back with so many memories of our time in Tanzania (including our stay in Zanzibar). We would highly recommend our travel company and agent to anyone considering an African safari.

Communication with our Zicasso travel team was fantastic. They were very responsive to all questions and calmed any concerns we had.

We were met at the airport by our travel agent, who was our guide for the week. He was amazing! He ensured we had the best experience possible – we traveled and explored on our schedule, making sure we saw all the animals and sights we wanted to see.

The Serengeti was everything I imagined it would be. The plains were alive with all kinds of animals, and watching the cheetahs, lions, and leopards hunting was magical. We didn’t see them catch anything, but it was still fantastic to see them in action.

We were there during a drought, so the Great Migration hadn't started yet, but it started raining and we saw thousands of animals gathering to start their long trek. It was a beautiful sight.

Our agent did his best to ensure we saw the Big Five – elephant, leopard, buffalo, lion, and rhino, and we managed to see four of them on our first day out in the Serengeti. We had to wait until the last day in the Ngorongoro Crater to see a rhino, but it was worth the wait.

It was the best vacation I have ever had and our travel agent was a big reason why.

Thank you to our travel team!