Our Top Luxury Travel Specialists

Our overall trip was exactly as we had planned. Arrival into Thailand was a little confusing, but Zicasso’s travel specialist helped right away. The information he gave us about arrival was on the travel statement, just small print at the bottom of the page, and I didn’t notice it. Correspondence with the travel specialist was excellent from start to finish, with all questions answered promptly.

Ecuador is an amazing country. We had a well-put-together plan and highly recommend adding the Galápagos cruise, in addition to the mainland tour, as both are very different. There is so much to see and do!

Words alone cannot explain how happy and appreciative I am with the quality of planning and the level of service we received from Zicasso’s travel agent. She knows Italy! She knew the best locations, providers, and excursions. Not once in 13 days did our group of five encounter a single issue. I can only attribute this to the travel agent's attention to detail and her appreciation for the people who are visiting her amazing country. Thank you for an amazing itinerary. We are already starting to talk about our next journey to the southern region. Talk soon!

Zicasso's travel agency exceeded our expectations! They planned an amazing 10-year anniversary trip for us and even included some very helpful accommodations for our four-month-old baby, who came with us on the trip. It was an amazing experience!

Zicasso's travel agency was fantastic!

Zicasso's travel specialist and his team were amazing, and we felt supported every step of the way. His team sent us notes before and after each event, and all of the drivers were on time. I would highly recommend him and his team.

Zicasso's tour operators was fantastic to work with! They designed a trip tailored to our family that exceeded our expectations. They were attentive to detail and provided excellent communication throughout our trip.

The trip was AMAZING! Lapland, and our resort in particular, was beautiful. We never thought we'd enjoy the cold and snow as much as we did. To start, the cabin was great. Small, but who spends time in the room? Being able to see the aurora borealis lying in bed and looking up was spectacular. The entire property was pristine and gorgeous. There was so much to do and we tried to do most of it.
We did the sauna, with a cold plunge in the frozen lake, snowshoeing, sleigh rides, reindeer feeding, dogsledding, aurora hunting (right before we got in the van to go look for the aurora, it showed up right over our heads at the resort), snowmobiling, and ice cart racing. Every activity went smoothly and the activities staff and guides were all incredibly knowledgeable and friendly. We had such a great time!
The food... wow! We had food that we wouldn't normally eat and all of it was terrific. The wait staff were friendly and quick. The front desk never tired of our questions (we asked a lot) and was super-helpful. Everything we needed was provided, including really warm and new snow suits and boots (very necessary), and even snowshoes at the cabin itself. If we wanted to cross-country ski, the skis were available any time, at no charge. There were even places to hike or snowshoe to where there was a lean-to and fire pit, and they even provided the wood, matches, and fire starter. There was nothing we could ask for that wasn't already provided.
Even though it was a long trip from the United States, and we like to travel to different places, I think we may return to this resort again.
We would absolutely use Zicasso's travel specialist again. Our travel specialist was really helpful in setting up this trip. We knew almost nothing about Lapland and Finland in general. She walked us through planning the trip, asked poignant questions (steered us away from the tourist traps), and gave great advice. Recommending our resort was perfect. Also, we changed the plans a few times (flights, whether to take a day in Helsinki, etc.) and she flexed with us easily. Even the details, like scheduling our activities and setting up dinner reservations, were taken care of, with little effort on our part. Thank you so much for the trip of a lifetime!