Luxury Tours - Lake Maggiore, Italy

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Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Manlio in Spain

Manlio's Travel Agency

4.9

 Based on 46 reviews

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Destinations:

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Spain

Verified Review

SEAN O.
Submitted on 7.7.2022

Outstanding!!!!! We couldn't have been happier with both the planning process to make sure we customized our trip to my families needs as well as the trip itself. Every hotel, every tour guide, and even transfers/drivers exceeded my expectations.  I often feel lost in a new city but Manlio planned introductory walking/food tours in each city that let us truly enjoy every part of the trip vs. us trying to work things out on our own.   

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Travel agent Eleni in Greece

Eleni's Travel Agency

5.0

 Based on 3 reviews

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Destinations:

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Greece

Verified Review

Marty C.
Submitted on 6.8.2022

The travel company and planner are the very best!  Our travel planner put an 8 day trip together for my daughter and me to celebrate her college graduation (2 years ago).  Jillian, my daughter is a ‘foodie’ and the planner went above and beyond to make sure we experienced all the wonderful food that Greece has to offer.  We stayed at a fabulous resort on Tinos for the first 5 days.  It was beautiful, and has a Michelin star restaurant.  We went on a food and wine tour in Tinos town with our guide, and loved her, her knowledge and the food.  We ate at many wonderful restaurants on Tinos.  We then went to Athens for the next 3 days, and did the same there.  We had a private guide for the Acropolis and another food tour.  Again, she was PERFECT.  Having all our pickups,  transfers and most food arranged was such a blessing.  Made being in this beautiful foreign country a joy.I cannot wait to return with my husband, and have the planner and travel company put our trip together.  I highly, highly recommend.

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Travel agent Rachel in Africa

Rachel's Travel Agency

4.9

 Based on 91 reviews

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Destinations:

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Botswana
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Namibia
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South Africa

Verified Review

Walter N.
Submitted on 6.25.2022

If I could mark this as a 10 star experience, I would. The travel company did a phenomenal job at planning and helping us have an enchanting 4 weeks long tour of Southern Africa in some of the most memorable, iconic, and fantastic places on earth. We started planning the trip 3 years before we could actually travel due to the restrictions imposed by Covid but our travel agent stood by us and worked with us the entire way to make this happen. At every step of the way, I felt that we received the best advice, recommendation, and service. We ended up visiting South Africa, Botswana, Namibia, and Zimbabwe/Zambia (Victoria Falls). We stayed at 12 locations, flew 7 flights intra-Africa,  and had 17 transfers to and from our destinations, not to mention the 30 plus trips/outings/drives that we took at the various locations. All this worked without one single snag. Everybody we met along the way and worked with were absolutely incredible; professional, courteous, friendly, and happy to assist in a genuine way, which made us feel welcome and added tremendously to the experience. The travel company was always just an email or phone call away and always responded immediately to the various questions I had as well as accommodated changes without any issues. In addition, we had several heartwarming surprises along the way that the company arranged to help us celebrate an anniversary and my wife's birthday.I do not hesitate to give the highest rating and warm recommendation to the travel company. Book with confidence knowing that they will go the extra hundred miles to ensure you will have the time of your life and remember fondly your trip to Africa.Thank you so very much Kylie, Rachel and the travel team, you have helped Monica and I to enjoy your beautiful part of the world, learn so many things, and make memories (supported by 6,500 pictures and 24 hours of video footage) that we will treasure for the rest of our lives.

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Travel agent Jayde in Norway

Jayde's Travel Agency

4.8

 Based on 63 reviews

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Destinations:

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Denmark
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Finland
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Norway
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Sweden

Verified Review

Robyn F.
Submitted on 7.11.2022

Anna was great to work with and created a trip of a lifetime for me and my family! She listened to my ideas and offered suggestions that truly enhanced our trip. Without her expertise and ideas, we would not have had the unique experiences and personal touches that made this a phenomenal trip for all of us.Not only would I recommend Zicasso to my friends and family, but I will continue to use Zicasso for all my future trips! All the details from private transfers and tours as well as stays at boutique hotels were taken care of for us—so easy, so pleasant, so memorable.

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Travel agent Ana in Spain

Ana's Travel Agency

4.9

 Based on 189 reviews

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Destinations:

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Spain

Verified Review

Cindy M.
Submitted on 6.21.2022

First of all I want to say that Ana and Patricia; the travel company were wonderful to work with. From the moment they reached out to us we felt confident this would be a wonderful trip. They were knowledgeable in the areas that we wanted to visit, and so helpful in suggesting and arranging the tours that we wanted to go on. The accommodations they recommended were perfect! They were immediately available whenever we had a question or concern during the trip. Small details we had not considered were taken care of… Amazing! Every one of the tour guides we had was knowledgeable in the area that we went to and were friendly and funny. We often had back to back tours with the same guide and that created a level of comfort and casualness that really gave the experiences a easy-going feel.  

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Travel agent Brian in Colombia

Brian's Travel Agency

5.0

 Based on 31 reviews

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Destinations:

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Colombia

Verified Review

Peggy D.
Submitted on 5.20.2022

Traveling to and through Colombia as a non-Spanish speaker was intimidating but Brian and his staff took care of every little detail so that I had a smoothly planned, fun, exciting, and adventurous trip! My time in Colombia still felt this way even after the airline lost my luggage and it took 3 days for it to arrive in Cartagena and by that time I was in Bogota. Brian and his staff kept in touch with the airlines involved until my bags arrived in Bogota and then our guide in Bogota helped arrange for us to get the suitcases from the airport. So many moving parts and pieces but our travel agency made it look easy to get it taken care of. Brian and his staff were always quick to respond to my emails and texts, there to take us where we needed to go, translate, re-schedule, and explain everything. I cannot recommend Zicasso and this travel agency enough!

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Travel agent Jeff in Scotland

Jeff's Travel Agency

5.0

 Based on 23 reviews

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Destinations:

Scotland

Verified Review

Debbie K.
Submitted on 7.11.2022

The entire trip was fabulous! Jeff listened to what we thought we wanted to do while in Scotland, developed an itinerary and gave us time to adjust it as we wished, and then booked everything for us including our tour guide, hotels, dinner reservations, and all requested outings. The trip exceeded our expectations!Our son arrived the day before and was collected at the airport, and my husband and I arrived the next day and were met by a friendly, knowledgeable guide who have us the option of a 3-hour or 1.5 hour tour around the city before depositing us at our hotel. We opted for the 1.5 hour tour as we had been traveling for over 17 hours with little and no sleep.  Suggestions were made as to what we might like to do the following day, and the National Museum was our choice, and it was well worth it.  The following day we were met by our guide who spent the next 11 days with us. She was fantastic! We couldn't have had a better experience. She knew and imparted history, folklore, Scottish customs, and was a wealth of information. Even better, she was a lot of fun to talk with. By the end of the 11 days, she was family.Jeff picked us up and drove us to the airport, and it was great to meet him after speaking with him on the phone and emailing with him.  We highly recommend this travel company, Jeff, our guide, and the entire operation. Absolute first rate!

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Travel agent Himanthi in Japan

Himanthi's Travel Agency

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Destinations:

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Japan
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Maldives
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Sri Lanka

Agency Description

Our company specializes in designing custom trips for discerning travelers interested in Japan, Sri Lanka, and the Maldives. Our extensive expertise and in-depth knowledge provide our travelers with unique insights and personal knowledge to craft unique tours guided by their travel preferences, desires, and needs. Your personalized trip will be curated and created to perfection with us. We understand that Asia’s call is growing stronger, so you can put our expertise to good use as you heed that call.

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Featured Reviews

Italy & France Travel Review: Paris, Florence, Rome, Vatican, Colosseum, Chocolate & Pastry Tour, Seine Boat Ride, Cooking Class

MJ

Mary J.
Jul 04, 2022
When I initially decided to take this trip to Europe I didn't have a travel agent. I started to explore companies on the internet.  I read the reviews of several companies and decided Zicasso was the one I was going to pursue. They put me in touch with a couple different agents. The one I was most impressed with was Rose at this travel agency. She is a joy to work with and very thorough. She tailored our trip to our specific interests. Through out the planning stage she was very prompt with answers to any questions that arose. During our trip we kept in touch. She inquired as to how our trip was going. During our trip our travel agency was there for us making sure things were going as planned. All the drivers and guides that we worked with were top notch and professional.

South Africa Luxury Honeymoon Review: Sabi Sand, Table Top Mountain, Botanical Gardens, Cape Point Nature Reserve, 11-Day Tour

BF

Brittney F.
Sep 10, 2021

We had an amazing and very memorable honeymoon! It is honestly hard to put into words just how fantastic the whole experience was. We have been telling all our friends and family that it truly was a once-in-a-lifetime type experience. My husband and I can not say enough great things about Natalie. She made planning our honeymoon such a pleasure and we credit her with the amazing time we had. All of her suggestions, tips, and planning made this experience great for us. She stayed on top of everything, was quick to respond to our questions, and follow up was greatly appreciated. We had a couple of schedule changes due to flight changes and weather and she took care of everything, we have nothing to worry about because she was on top of it all. 

When we started planning our honeymoon, we looked at several travel companies but they all seemed to have basic itineraries; however, Zicasso and our travel agent, Natalie, got to know us and our interests and created a specialized itinerary that was perfect for us!

Travel Review: Luxury Tour of Portugal & The Azores, Culinary Tour, Winery, Walking Tours of Lisbon & Porto, History, Scenery

MS

Martin S.
Apr 07, 2022
The travel company is an absolute top tier company in all ways. We were 2 married couples, long--time friends who had some very definite ideas about what we expected in our vacation. They patiently listened, planned, suggested edits and modifications and delivered a memorable trip with flawless execution. This was mostly done via email, with one group phone conference. Note that we wanted a highly varied experience, certain level of luxury, sophistication, convenience and flexibility for our completely private itinerary. All in all we spent 14 days on vacation, 10 of them in mainland Portugal, and 4 of them in the Azores. The owners of the company are entirely hands on and always available during the planning stages and while we were actually in Portugal. Due to weather a sunset cruise was cancelled and promptly refunded without any request or delay on our part. Their selection of guides (including a well known food critic to lead our culinary experience), venues, and subcontracted companies (like the Jeep tour) proved that they have an eye for  highest quality and vendor responsibility. Portugal and the Azores offer varied experiences that are cultural, historical, culinary, and scenic/nature oriented and this company definitely took the time to know us and our expectations. Their delivery was exemplary !!  We can recommend them with no hesitation whatsoever. 

Luxury Portugal Travel Review: Lisbon, Porto, Algarve, Douro Valley, Boat Ride, City Tours, 10-Day Trip

TA

Tracey A.
Jul 08, 2022
We had an outstanding trip to Portugal! Filomena and her team are top notch, I highly recommend them. From planning to execution, everything was perfect! The tour guides and drivers in each city were outstanding- friendly, accommodating and very knowledgeable. We loved them all!! Thank you- Filomena, Walter, George and Ricardo!! The tours were exactly what we asked for and more!! Filomena listened to all our requests for tours, hotels and restaurants and booked incredible selections! The small touches go a long way!! Filomena and her team are a 5 plus, plus start group!We have travelled a lot and to many countries with many different travel agents and Filomena has far surpassed all the other outfits. 

Croatia Trip Review: Dubrovnik, Split, Hvar, History, 10-Day Tour

KC

Kathleen C.
May 17, 2022
This trip was one of the top trips we have ever taken due to the excellent work of Jen. She was one of two travel agents in Croatia that Zicasso provided us with to provide possible itineraries based on the number of days we wanted to travel and the amount we wanted to spend. Zicasso's response was quick and they followed up several times to make sure we had everything we needed. Both travel itineraties were excellent, we had a difficult time choosing between the two that Zicasso sent.

Ireland Travel Agent Review: Dublin, Kinsale, 10-Day Tour

MT

Michele T.
Jun 25, 2022

Most, but not all, of the recommended/booked accommodations were great.There was a huge lack of recommendations for bars, restaurants, sights, and activities within a town. What was recommended was consistently found on trip advisor, Google, and other touristy websites which we could have discovered on our own. My previous experience with other travel agencies, including through Zicasso, was that agencies provided significantly more unique, personalized, curated, and thoughtful recommendations. Overall, our trip felt like something we could have/would have booked on our own, which was very unlike our prior experiences with Zicasso.Our travel company’s communication was marginal at best, which, again, was very unlike our experience with other travel agencies through Zicasso. While we understand staffing shortages, the extreme delay in communication before the trip was frustrating. Aside from delayed communication, there was little transparency and communication overall. We had a lodging location changed literally a few days before our trip began without explanation or discussion. Our international airport (Dublin) was facing extreme staffing shortages and thereby significantly long wait times, so much so that locals and airport employees recommended arrival to the airport at least 4 hours ahead of departure time. We heard nothing of this from our travel company; in previous experiences with Zicasso, the travel agencies were always abreast to travel information. In fact, our travel company had our airport transfer scheduled for us to arrive at the airport with less than the recommended time. It took us, the paying customers, to reach out to the company to change this. This, in our opinion, should have 100% been monitored and handled by the travel company. Likewise, the US dropped the COVID-19 testing to return to the states, while we were on our trip. Again, we heard nothing from our travel company (a US-based company) regarding this. It was us, the paying customers, who reached out to verify this information. 

Travel Review: Argentina & Brazil, Iguazu Falls Boat Ride, Buenos Aires, Local Cuisine, Luxury Tour

SF

Stephanie F.
Apr 11, 2022
Zicasso set me up with the most wonderful company for our Argentina trip! No detail was spared. From the time we connected, the travel planner took note of our budget, goals, and likes/dislikes. He even assisted us in meeting entry requirements! From the time we stepped off the plane to the time we stepped back on the plane, we had the most wonderful trip! The planner arranged private transportation to everything, subject matter expert tour guides, and delicious food and drink. I was so impressed, I have chosen to use  Zicasso for my trips to Paris/Switzerland and Australia. While we are in the planning stages, the customer service is top notch!

Luxury Greece Travel Review: Athens, Delphi, Meteora, 12-Day Tour

SN

Steve N.
Jul 13, 2022
From start to finish Rebecca and our travel agency helped to make this a fantastic trip. Accommodations were top notch, transportation was flawless, the tours were great and every person that we interacted with was friendly and professional. If you're looking for a stress free travel experience, this is the company for you! 

Thailand Mother/Daughter Travel Review: Phi Phi Islands, Elephant Sanctuary, Dinner with Local Family, 10-Day Tour

DB

Danielle B.
Jul 10, 2022
Lenny and his team were top notch! My mom and I were really excited to take our first large trip after the world started opening up again. I found Zicasso on a domestic flight magazine and looked to try it out. After submitting my information, Lenny was paired with me. He contacted me quickly and scheduled a phone call. After hearing about my dream trip, he created a fantastic itinerary. He was available for all of my mom and I's questions leading up to the trip.Once in Thailand, Lenny and his team checked in on us daily. My mom and I knew exactly where we needed to be and who was meeting us. It was an incredible luxury to just be able to relax and truly enjoy the trip. Our excursions and guides were impeccable. Lenny helped create the trip of a lifetime working within my budget. We would absolutely contact this travel company again for future travel!

France & Monaco Luxury Honeymoon Review: Champagne Tasting, Nice Beach, Monaco Car Race, French Riviera, Shopping & Villages

ET

Evangelin T.
Jun 07, 2022

The travel company is a top tier full-service travel agency that provided a jam-packed custom travel itinerary designed with our interests in mind. We traveled to France for the first time for our honeymoon and we felt that we did all of the important activities for every city we were at, and we did not miss out on anything! We didn’t regret a single thing and we felt the luxury elements of private tour guides and extremely professional vendors were well worth the money. Sophie and Fabrice were very attentive and responsive to everything we asked and requested. All details were taken care of by the company and we had no worry in the world. All we had to do was show up to activity after activity and soak up all of the French culture and experience. We don’t think we’ll travel again without a travel company because our experience was so phenomenal and stress-free.

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