We had an extraordinary travel experience in Germany with the help and guidance of our travel specialist. In spite of traveling in the midst of COVID-19, Ellen worked with us to develop an extraordinary journey in Deutschland. Our travel specialist certainly lived up to every aspect of the company name. My wife and I covered several states during our seven day excursion on the ground. We visited the Rhine Valley, Mosel Valley, Ramstein, Heidelburg, Rothenburg, & Munich and several other stops along the way. The accommodations, transportation and overall care was comforting and exceeded our expectations. The guides were top notch, and I can’t image this trip without them. Trustworthy, detail oriented, and assuring: you can’t go wrong with our travel specialist!Show More
We had an amazing safari organized by this travel agency. We worked with this travel planner who is very enthusiastic and personable and has a great understanding of the region. We selected this company because she was proactive about making suggestions beyond our initial ideas and very responsive to my communications. I must have changed the itinerary 3 or 4 times and she was always ready to talk through the options with us. I am not used to working through an agent, usually booking things myself, but since we had never been on safari before it was great to learn from her experience. She suggested we add Zimbabwe to our itinerary and it was one of the highlights. Three countries in 10 days - all with African Bush Camps- sounds hectic but things were generally very well organized, including the border crossings, and apart from some small miscommunications with staff about what was included and excluded in the price we had no problems. I appreciate that our planner let the camp hosts know it was a special occasion and in each place we were treated to romantic extras. It made it that much more memorable.Show More
I had a very pleasant experience on my trip. Everyone we came in contact with was kind, knowledgeable, and committed to ensure we had a great time. The response times were quick in getting back to inquires made.Show More
The travel company, travel planner, did a great job of introducing us to some of the highlights of Argentina on our first ever visit there. Hotels, excursions, transfers, and in-country flights were all arranged and were reliable. A few excursions had to altered at the last minute due to weather, beyond human control. We communicated several times with the travel planner via anApp to make sure all was well. Our preferences and interests were considered in selecting excursions and planning an itinerary just for us.Show More
We had a wonderful experience with the tour designer at the travel company. He created a truly once in a lifetime trip for us, and connected us with an incredible private guide. We experienced more than we ever could have hoped for. By far, everything about this trip exceeded our expectations. The tour designer was always readily available and made the process of international travel during the current pandemic very easy. Thank you for a fantastic trip!Show More
Our trip was great, no complaints about the travel company which was very supportive and responsive to any requests and last minute change of plans. We normally like to explore the unbeaten paths when we travel and just felt instead we were following more the touristy crowd. As a young couple who likes adventure we would have appreciated more to have the guide to explore places that are more for locals.We noticed the travel company was not too familiar with the hotels we stayed and think might be important for the agents to see the locations in person to give better guidance.Show More
We had such a fantastic trip to Egypt and Jordan through this travel company 12/18/21-1/2/22. We were very worried before about security and COVID, but we felt totally safe and the company was very helpful with all of the COVID testing. Our travel was truly bespoke with our wonderful guide who traveled with us the entire trip. Every detail was taken care of and it made us feel so pampered. Thank you so much travel company for a real vacation of a lifetime for our family of 6!Show More
First class service from the travel designer at this tour company! She helped plan and organize our trip to Costa Rica. Having an expert on the ground, especially given the high season/busy travel season and the uncertainty of Covid took all the worry out. She put together a great trip - we loved the Sloth Farm, delicious lunch, and waterfall especially. Our driver, provided first rate transportation service - we could ask for no one better. The designer always responded to inquiries within hours, with just the information needed. We would highly recommend her and the tour company! Thank you for a wonderful trip.Show More
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South Africa Luxury Honeymoon Review: Sabi Sand, Table Top Mountain, Botanical Gardens, Cape Point Nature Reserve, 11-Day Tour
We had an amazing and very memorable honeymoon! It is honestly hard to put into words just how fantastic the whole experience was. We have been telling all our friends and family that it truly was a once-in-a-lifetime type experience. My husband and I can not say enough great things about Natalie. She made planning our honeymoon such a pleasure and we credit her with the amazing time we had. All of her suggestions, tips, and planning made this experience great for us. She stayed on top of everything, was quick to respond to our questions, and follow up was greatly appreciated. We had a couple of schedule changes due to flight changes and weather and she took care of everything, we have nothing to worry about because she was on top of it all.
When we started planning our honeymoon, we looked at several travel companies but they all seemed to have basic itineraries; however, Zicasso and our travel agent, Natalie, got to know us and our interests and created a specialized itinerary that was perfect for us!
Luxury Spain Travel Review: Seville Tapas Tour, Culture, Historical Sites, Fine Dining & Wine
This was our first trip using Zicasso and the experience could not have turned out better.
First, the agents that they recommended were attentive and experienced in their efforts to determine what we wanted out of our trip and to make it happen to meet our expectations. The most difficult part of the planning process was having to make a choice of which agent to choose. They were both excellent in their planning and their proposals.
We chose a travel designer at this travel agency to be our agent and we really needed his expertise to make this trip happen without a problem. It was planned for the spring of 2020, but of course the Covid 19 pandemic changed everything. Our agent was there with us throughout the complete experience. We finally were able to complete our two-week tour of Spain this September into October. It was as stress-free as traveling could possibly be. He was in constant contact with us to make sure our transportation, guides, hotel, and dining experiences happened without any problems.
Would I use the travel agency as my agent again? Absolutely, our travel designer is a consummate professional who has earned my complete trust.
Would I use Zicasso again? Absolutely, they not only recommend two agents, but they also assign a contact person at Zicasso to offer help and guidance in the selection process. Once your choice has been made they continue to be in contact with you to make sure that you have an additional resource during your planning process.
I have again used Zicasso to plan a graduation trip to Italy for my granddaughter in 2022. I cannot offer a greater recommendation for a company than to be a repeat customer.
Egypt Trip Review: Luxury 9-Night Cairo, Giza, Edfu, Dendera
Spain Travel Review: Luxury Family Vacation, Costa Brava, Barcelona, Flamenco Show
Northern Italy & Sicily Travel Review: Taormina, Bologna, Mt. Etna Tour, Lake Como, Val Di Noto, Fine Dining, Luxury Trip
Morocco Luxury Vacation Travel Review: Fez, Chefchaouen, Merzouga, Essaouira, Medina & Souks, Culture & Food
Luxury Morocco Travel Agent Review: Casablanca, Rabat, Fes, Marrakech, Chefchaouen, Ouzoud Waterfalls, One-Week Tour
Hassan helped us plan the most fabulous one-week trip to Morocco at a moment's notice. This was our first trip out of the US since the pandemic started and it could not have been a more perfect re-entry to travel abroad. Hassan is a top-notch company owner, and he really takes the time to tailor the perfect trip to whatever you want. He is responsive, and most of my emails and texts were responded to within 24 hours, and more often within a few hours. Hassan was great at making suggestions regarding the itinerary as well as accommodations but was also flexible and nimble in incorporating what we wanted.
The entire trip went smoothly, from meet and greet at the airport in Casablanca until the send-off. We had our own private Mercedes van which was super comfortable, clean, and water and a Wifi hotspot were also provided. Accommodations that Hassan recommended as well as places that we had selected were all top-notch. The riads in Rabat, Fez and Marrakech were a unique experience while still luxurious with all the modern amenities.
At each city we were met with a local tour guide, the majority of whom were very good to excellent. Each tour guide had a general plan for the day, and most asked us if there were any changes or additions we would like to make. My husband and I do not generally like to visit gift shops or have long, middle-of-the-day lunches, so for the most part, we were able to spend more time sightseeing and spending time in places of interest.
Hassan included the necessary COVID test needed to return to the US. At the time of our travel, we could get an antigen or PCR test, and it was generally up to us which test we wanted and what day prior to departure (within the specified guidelines).
Overall this was a FANTASTIC trip, and it was all made possible by Hassan. Whether you want someone to just take the reins or if you want some input into the details, you will not be disappointed and could not be in better hands. Even after you finalize the details and pay for the trip, Hassan is in contact making sure you have everything you need. He contacted me the day we left, the day after we landed in Morocco, and during the trip, which meant so much to us. You MUST go with this tour company if you are considering a trip to this amazing country. You won't regret your decision to use them.
Luxury Kenya & Tanzania Travel Agent Review: Nairobi, Giraffe Manor, Safari Game Drive, Snorkeling, Hot Air Balloon Safari
Travel Review: Luxury Costa Rica Vacation, Two-Week Trip, Arenal, Puerto Viejo, Cloud Forest, Whitewater Rafting
Travel Review: Luxury Spain 12-Day Tour, Madrid, San Sebastian, Barcelona, Girona, Gaudi, Shopping, Gastronomy
Thank you Zicasso! Once again you have provided me with an incredible trip that has created lifelong memories about the people and places we met on our trip to Spain planned by this travel company! I have completed close to ten trips that have been planned by Zicasso and this one must be at the top due to the personal attention we received from our travel planner. Prior to our trip she listened to our requests and made sure to include all our interests in the itinerary she planned for us! I personally spoke to her by phone several times and she was so kind and pleasant to work with. She was flexible when we needed to change our dates and was honest about the situation with COVID-19 in her country!
She planned an amazing itinerary for us which allowed us to explore the places we visited with expert guides with expertise in the sites we would be visiting. Her attention to all the details led to each day running seamlessly and smoothly. She personally texted me each evening with the hour-by-hour plan for the following day and many evenings followed up with us to check in on how everything was going! This personal touch made such a difference to us, we felt like we made a friend rather than just a business relationship. She showed up at our first hotel to greet us upon our arrival which again, we had never had that experience in our prior travels. She arranged for an extra pinchos tour during our visit to San Sebastian and shopping in the market and cooking and eating in a gastronomy society with our guide who was a member! What a unique experience that was!!! She arranged for our Covid tests that we needed to leave Spain and again kept checking in to make sure that all went smoothly. All the private drivers and guides were so accommodating and flexible when we wanted to stop and shop for a while and helped us find unique souvenirs from excellent shops with good prices! I could go on and on about our travel planner and how she thought of everything to make this our most memorable trip with Zicasso.