Luxury Tours - Lake Maggiore, Italy

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Ratings of Zicasso's Service

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Our award-winning luxury travel agents meticulously craft your ultimate bespoke escape, customizing every detail around your personal travel preferences.

With their unmatched expertise and taste honed over decades, our top travel agent experts handpick the most extraordinary experiences across the globe while orchestrating every arrangement.

Partnering with our leading luxury travel agencies ensures effortless, stress-free adventures brimming with exclusive access and unforgettable moments. Allow our top luxury travel agencies to curate your personalized trip of a lifetime.

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Ratings of Zicasso's Service
Travel agent Lisa in France

Lisa's Travel Agency

5.0

 Based on 40 reviews

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Destinations:

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France

Verified Review

David K.
Submitted on 1.2.2024

We worked with Zicasso's travel specialist for our trip to Alsace during the winter carnival. She provided us with so many things to enjoy, like the hotels and private, small-group excursions in Strasbourg and Colmar. She also provided vegan restaurant recommendations as my wife is vegan (although in Colmar, one had reverted to a tea-only service when we wanted dinner).

The hotel in Strasbourg was excellent. The staff were great and the breakfast had lots of options that met our needs.All the guides were good. The tours of Obernai and Selestat, as well as Haut-Koenigsbourg Castle, were very interesting and informative. This was probably the highlight of our trip and is highly recommended.

In Colmar, we were so overwhelmed and disappointed by the ridiculous overcrowding. All that we could see were people. In my opinion, the number of people needs to be restricted as at times, it was dangerous. Having been to Colmar many times, I was so disappointed as you could barely get around, and getting into any restaurant was almost impossible. Our guide gave us a walking tour of the town. Fortunately, he knew some quieter streets.

The hotel was OK, but on the first night, we woke up to no power. The small group tour to the winery and local villages was OK, but still so very crowded.

At the hotel at Mulhouse on our last day, we had a small suite, which was nice.

Generally, we still enjoyed our trip.

Travel agent Vinh in Laos

Vinh's Travel Agency

4.9

 Based on 121 reviews

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Destinations:

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Cambodia
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Laos
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Vietnam

Verified Review

Neeta T.
Submitted on 1.18.2024

The overall trip was great because the country was lovely and those in the group enjoyed each other. We had many different experiences and felt like Zicasso’s travel company tried their best. Their best was a little baffling because there were a few times when they did not make the correct judgment call. Instead of rectifying the issue, they just insisted they were right. The customer service for the price we paid was not commensurate.

For example, at one point they had us in a small children's school bus with suitcases surrounding us and it wasn't until some folks strongly expressed their displeasure that the company did anything about it. We had 22 folks by the end and the company provided only one guide, which was a big mistake. As a result, we didn't get a lot of historical information about the sites. There were too many people for one person to manage well and some excursions were missed because of this. They corrected this for us in Cambodia and it made a huge difference to our experience, but we were only there for a couple of days.

Travel agent Danielle in New Zealand

Danielle 's Travel Agency

5.0

 Based on 3 reviews

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Destinations:

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Australia
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New Zealand

Verified Review

Fred B.
Submitted on 2.19.2024

This Zicasso travel agency was the most qualified travel agency I have ever worked with. The travel agents were the most impressive people I have ever dealt with. Both individuals kept me in the loop with every change I made and supported me all the way with all the required paperwork I needed to gain entrance to New Zealand. I can't tell you how many times I have spoken, texted, and emailed both of these ladies, and each time I was always greeted like a friend and provided with excellent service. I will always choose them to meet my travel needs.

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Travel agent Paul in Peru

Paul's Travel Agency

4.9

 Based on 371 reviews

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Destinations:

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Argentina
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Chile
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Galapagos / Ecuador
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Peru

Verified Review

Denise D.
Submitted on 2.13.2024

I've just returned from a fantastic trip to Peru and Ecuador! From the moment I set foot in Lima to the moment I departed from Quito, my experience was flawless – and I do mean flawless! Quite literally, I could not have asked for more. I felt as if I were truly listened to when I first described my travel goals and preferences to Zicasso's travel partner (for me, it was history, biology, archaeology, and a physically active itinerary), and he really delivered! He was spot-on in creating a custom-designed travel plan.

I had tons of fun. I learned so much about Peruvian and Ecuadorian history, I experienced the amazing flora and fauna of the Galapagos (definitely a highlight!), I traveled by boat deep into the Amazon, I hiked to Machu Picchu ... All in all, I saw and did more wonderful things than I could have possibly dreamed of. Again, the word "flawless" comes to mind as I look back on the entire trip!

Travel agent Daniel in England

Mario's Travel Agency

4.8

 Based on 474 reviews

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Destinations:

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Denmark
England
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Finland
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Ireland
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Italy
4  More

Verified Review

Kara M.
Submitted on 2.4.2024

We thoroughly enjoyed our first trip to Italy and Zicasso's travel partner did a marvelous job putting it all together.

They were able to get things set up promptly as it was under three months from the time we decided to schedule the trip to the departure date. During that time, it went from being just my husband and me to adding our three adult sons, and they helped readjust the schedule and budget to make it more affordable for five of us.

All three hotels (Rome, Florence, and Venice) were excellent regarding location, cleanliness, and customer service.

That we were American and were unfamiliar with Italian transportation because we had never been to Italy, it was extremely nice to have private transfers and all the train transfers set up. Even when we arrived by train in Venice, they had a person there to meet us and assist with transport to the water taxi, then walk us to the hotel. Everyone was professional, helpful, and on time.

The tour guides were also wonderful and so well-educated.

There were several modifications needed as we worked through the itinerary and changes to who was coming when, and our tour operator was very easy to work with on these.

The only negative was that it was non-refundable if you needed to cancel in the 70 days before departure, even though many of the hotels stated refundable if canceled within a few days. Many tours I looked at and used on this trip could be canceled and refunded within 24 hours. I found this a much safer way to schedule tours and not lose out if there were any issues affecting our tour days.

It's always a risk not knowing if someone in the group will be ill or injured and not able to participate. There is a $250 service fee for each change if the team needs to make changes once the final itinerary has been completed, so that does need to be taken into consideration. We were fortunate that we did not need to make any last-minute changes.

I would strongly recommend our travel agency and will use them for our next trip.

Travel agent Margoth in Colombia

Margoth's Travel Agency

5.0

 Based on 4 reviews

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Destinations:

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Colombia

Verified Review

Bonnie F.
Submitted on 1.7.2024

My husband, four adult children, and I had such a wonderful family trip! We worked with our Zicasso tour operator and she was extremely proactive, thorough, and responsive. Within a day or so after our initial introductory conversation, she sent a proposed itinerary, which was a great jumping-off point for planning. Even though we were extremely slow to book and the busy travel season was upon us, she never pressured us, and instead made suggestions to plan the best trip possible.

Once in Colombia, the travel team stayed in touch with us every step of the way through WhatsApp, including sending us boarding passes for our in-country flights. They even left us a wonderful gift at the hotel as a memento of our trip. I would highly recommend our travel company to plan any Colombia trip!

Travel agent Hayley in Portugal

Hayley's Travel Agency

4.7

 Based on 18 reviews

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Destinations:

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Portugal

Verified Review

Brooke D.
Submitted on 1.8.2024

We had a lovely time and were mostly satisfied with the service. We have used Zicasso 2 other times and unfortunately, this time we ran into a few issues that we didn’t feel were taken care of as they should have been. Our itinerary and trip was great. One of the hotels selected had bed bugs and the way it was handled was not as we felt it should have been. We paid out of pocket to relocate that evening to another hotel and the service we felt was lacking in this situation. We could not reach our travel agent (it was 11 pm). We were never reimbursed for the hotel we moved to and were asked to pay out of pocket for our new hotel (until we disagreed and had a long ordeal with the new hotel) to get it paid for. Overall the rest of our trip was great but this left a sour taste in our mouths. Our past trips (Morocco and Croatia) we never had these types of issues.

Travel agent Jay in India

Jay's Travel Agency

4.8

 Based on 279 reviews

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Destinations:

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Bhutan
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India
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Maldives
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Nepal
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Sri Lanka

Verified Review

Morris E.
Submitted on 2.25.2024

Zicasso’s company was a pleasure to work with and delivered a fabulous five-week trip to northern and southern India and Sri Lanka that exceeded our expectations.

We were two adult couples visiting for the first time. Our travel agent worked closely with us during many weeks of planning to craft a trip that matched our interests and budget.

The trip itself was exceptionally well organized and well executed. The guides, drivers, hotels, sites, and activities were all first-rate.

When there was a minor snafu with one of the hotels (it was overtaken by an unannounced wedding), our tour operator and his team reacted quickly to arrange an alternative hotel, which we loved. I give him and his team my highest recommendation.

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