Luxury Tours - Lake Maggiore, Italy

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Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Vasilis in Greece

Vasilis' Travel Agency

5.0

 Based on 200 reviews

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Vasilis' Travel Agency

5.0

 Based on 200 reviews

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Destinations:

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Greece

Verified Review

Jim F.
Submitted on 12.29.2021

The travel company exceeded all of our expectations as the travel agency for our family trip to Greece.   From the beginning, their communication was excellent - always prompt and proactive.   They were available 24/7 and could not have been more attentive to the details.   They put together an amazing itinerary, one that allowed us to see various parts of Greece over a 9 day period, but without feeling rushed or tired.   From the hotels to the restaurants to the activities planned, it was a perfect mix of variety combined with amazing service.   The tour guides they used for various activities were top notch - extremely knowledgeable, personable, and flexible.   We learned so much about the country in a very short amount of time.   

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Travel agent Jeremiah in Thailand

Jeremiah's Travel Agency

4.8

 Based on 56 reviews

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Jeremiah's Travel Agency

4.8

 Based on 56 reviews

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Destinations:

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Cambodia
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Laos
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Myanmar (Burma)
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Thailand
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Vietnam

Verified Review

Eric S.
Submitted on 3.7.2020

We highly recommend this travel agency.We wanted to go to SE Asia for a month-long trip but didn't know where to start; it seemed so overwhelming. Then, thru Zicasso, we found this company.  Soon after engaging with them, they gave us a good idea of where we should go and what we should based on our desires and constraints.  Together, we designed a trip that was fantastic. We just returned from spending a month visiting five countries, and we loved our entire trip. And when we needed help or had questions along the way, they were readily available to support us.we are recommending them to all of our friends, and we will certainly use them again if we travel to that part of the world.

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Travel agent Rossean in Australia office

Roseann's Travel Agency

4.9

 Based on 229 reviews

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Roseann's Travel Agency

4.9

 Based on 229 reviews

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Destinations:

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Antarctica
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Australia
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Cook Islands
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Fiji
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New Zealand
2  More

Verified Review

Kristin B.
Submitted on 4.24.2020

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

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Travel agent Irene in Greece office

Irene's Travel Agency

5.0

 Based on 181 reviews

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Irene's Travel Agency

5.0

 Based on 181 reviews

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Destinations:

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Greece

Verified Review

Ron R.
Submitted on 11.2.2021

We use Zicasso for almost all of our travel adventures and we must say this Greece travel agency provided one of the best travel experiences we have had.  From start to finish, the service was superb.  Irene and her team listened intently during the planning process and crafted a custom trip that exceeded our expectations in every respect.  The itinerary was well paced, the guides were extremely knowledgeable (many with university degrees in archeology), the drivers courteous, helpful and punctual, the accommodations superb, and the restaurant recommendations delicious.  Irene actively stayed in touch with us throughout the trip via a local mobile phone she provided that was pre-programmed with every phone number needed for our entire 30 day trip: her office, the guides, the drivers, the hotels, and many restaurants.When Olympic Airlines did not deliver our luggage on a return flight from Naxos to Athens we called Irene on the phone she had given us, explained the situation and then handed to phone to the Olympic baggage desk representative.  Irene spoke to her in Greek and then took over the entire expediting process of getting the luggage delivered quickly to our next stop in Napflion so we could focus on our trip and not on trying to get our luggage.  It was truly remarkable service.We will return to Greece in the future and we will definitely use this travel agency again.

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Travel agent Kent in Africa

Kent's Travel Agency

5.0

 Based on 37 reviews

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Kent's Travel Agency

5.0

 Based on 37 reviews

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Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Christine D.
Submitted on 10.21.2021

Sara was the best, she listened to exactly what I wanted and that is the way she planned it.Every place was exactly the perfect place I wanted to stayI did a lot on my trip from Gorilla trekking in Ugunda to southern TanzaniaEverything was perfectly planned and everyone at the lodges in Tanzania made sure I had the best experienceIt was a childhood dream of mine to visit Africa and she made it come true, and it was more amazing then I ever could of imagined!!! I can't wait to call them and set up my next trip!

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Travel agent Robert in Italy

Robert's Travel Agency

4.8

 Based on 135 reviews

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Robert's Travel Agency

4.8

 Based on 135 reviews

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Destinations:

England
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France
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Germany
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Ireland
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Italy
3  More

Verified Review

Juan H.
Submitted on 11.13.2021

Our travel specialist made the entire process of traveling abroad for the first time painless. Not only was each activity we desired to complete included, but having all tickets and drivers lined up was invaluable. There was minimal thinking necessary on our part as our travel specialist did all the legwork for us. They were also easy to contact when an issue arose that was not because of them.

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Travel agent Himanthi in Japan

Himanthi's Travel Agency

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Himanthi's Travel Agency

Destinations:

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Japan
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Maldives
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Sri Lanka

At Zicasso, we handpick our travel company partners from the top 10% of the industry.  We constantly add new partners to our network.

This travel company has only recently joined Zicasso's network and has not yet received enough reviews.

Travel agent Alex in Japan office

Alex's Travel Agency

5.0

 Based on 43 reviews

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Alex's Travel Agency

5.0

 Based on 43 reviews

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Destinations:

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Japan

Verified Review

Ken M.
Submitted on 12.23.2019

The travel planner and I worked on our trip (9 days to Kyoto, Nara and Toyko) for months before we left. I changed the itinerary several times and the planner was very patient and accommodating.The trip went off without a hitch, everything was perfect and as advertised. We had two guides, our guide in Kyoto and our guide in Toyko who spoke very good English and were a pleasure to be with. They were very nice, knowledgeable and fun to tour with.The hotels we stayed a were 4 to 5 star and were great, the meals that were set up for us were great (best sushi in Toyko I ever had).My son who traveled with me got sick during the trip and our travel planner was communicating with us twice a day on how he was doing and offering to help anyway he could. He was very concerned.The planner's follow-up is excellent, for me that's really important. Through out the whole process from beginning to end his response time was amazing.Our planner gave us a hot spot wifi device to use for free for our entire trip, it was a great amenity as we could text, email and google while we were touring. Little amenities like that can make or break a trip.For anybody traveling Japan the language is a real problem unless you speak Japanese, not many English speaking people. I would strongly recommend having a guide to make your trip more pleasant.  Overall our travel planner gets a 5 star rating from both my son and I. He was terrific.One last thing, I've traveled a lot over the last 30 years and been to just about everywhere including Antartica, Madagascar and the Arctic, Japan is a very safe and cool country to visit. I always do private tours and I put the planner's company at the very top for detail, price and planning. Trust me he's well worth the investment.

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Latest Reviews

South Africa Luxury Honeymoon Review: Sabi Sand, Table Top Mountain, Botanical Gardens, Cape Point Nature Reserve, 11-Day Tour

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Brittney F.
Sep 10, 2021

We had an amazing and very memorable honeymoon! It is honestly hard to put into words just how fantastic the whole experience was. We have been telling all our friends and family that it truly was a once-in-a-lifetime type experience. My husband and I can not say enough great things about Natalie. She made planning our honeymoon such a pleasure and we credit her with the amazing time we had. All of her suggestions, tips, and planning made this experience great for us. She stayed on top of everything, was quick to respond to our questions, and follow up was greatly appreciated. We had a couple of schedule changes due to flight changes and weather and she took care of everything, we have nothing to worry about because she was on top of it all. 

When we started planning our honeymoon, we looked at several travel companies but they all seemed to have basic itineraries; however, Zicasso and our travel agent, Natalie, got to know us and our interests and created a specialized itinerary that was perfect for us!

Luxury Spain Travel Review: Seville Tapas Tour, Culture, Historical Sites, Fine Dining & Wine

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Jerry G.
Oct 14, 2021

This was our first trip using Zicasso and the experience could not have turned out better. 

First, the agents that they recommended were attentive and experienced in their efforts to determine what we wanted out of our trip and to make it happen to meet our expectations. The most difficult part of the planning process was having to make a choice of which agent to choose. They were both excellent in their planning and their proposals.

We chose a travel designer at this travel agency to be our agent and we really needed his expertise to make this trip happen without a problem. It was planned for the spring of 2020, but of course the Covid 19  pandemic changed everything. Our agent was there with us throughout the complete experience. We finally were able to complete our two-week tour of Spain this September into October. It was as stress-free as traveling could possibly be. He was in constant contact with us to make sure our transportation, guides, hotel, and dining experiences happened without any problems. 

Would I use the travel agency as my agent again? Absolutely, our travel designer is a consummate professional who has earned my complete trust.

Would I use Zicasso again? Absolutely, they not only recommend two agents, but they also assign a contact person at Zicasso to offer help and guidance in the selection process. Once your choice has been made they continue to be in contact with you to make sure that you have an additional resource during your planning process.

I have again used Zicasso to plan a graduation trip to Italy for my granddaughter in 2022. I cannot offer a greater recommendation for a company than to be a repeat customer.

Jerry G.

Egypt Trip Review: Luxury 9-Night Cairo, Giza, Edfu, Dendera

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Brad L.
Sep 27, 2021
Fantastic,  It was so easy to describe what we were looking for and Zicasso quickly brought us 2 excellent tour companies to choose from. Our travel specialist was, by far, the best tour company we have ever worked with.  Their attention to detail was spectacular in handling virtually everything for us each step of the way in seeing the best that Egypt has to offer.  Our 10-day tour included all of the main attractions but our travel specialist added additional sites in each location to make the vacation unique for us.  We were blown away by the 5-star hotels especially in Ashwan and Luxor and the people at our travel specialist company, from the airport agents to the guides and drivers, which is the real key to a great time wherever you travel.  

Travel Review: Zicasso Air Desk, Roundtrip Greece Flights

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Kelly R.
Jul 30, 2021
Totally impressed with the service Zicasso Air Desk provided. My flights worked out perfect with just the right amount of time for transfers and customs. They found the best options for me and I would highly recommend them! 

Spain Travel Review: Luxury Family Vacation, Costa Brava, Barcelona, Flamenco Show

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Sue J.
Jan 03, 2022
Thank you for planning this vacation for us. You did a fabulous job. Travelling with kids requires a lot of mindfulness, but you had it all covered! Every one of your drivers and tour agents were on time, very presentable, professional, courteous and friendly. Each hotel was centrally located to the main attractions. This was my first time booking with Zicasso and I'm absolutely going to do it again. I had zero stress on this vacation as you handled it all. We dealt with the travel designer in Barcelona and every time I reached out to her on my trip, she was quick to respond. While booking the trip she listened to what I wanted and worked around it make sure we got it done. Thank you.

Travel Review: Zicasso Air Desk, Roundtrip Italy Flights

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Tim L.
Sep 29, 2021
They were extremely flexible and helpful in upgrading seats, shifting times and helping us meet all the travel guidelines

Northern Italy & Sicily Travel Review: Taormina, Bologna, Mt. Etna Tour, Lake Como, Val Di Noto, Fine Dining, Luxury Trip

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Ravi O.
Oct 20, 2021
The travel company specifically our travel designer planned the trip of a lifetime to Sicily and North Italy for us. Everything was thoroughly planned to our desires and well executed according to plan. If I was to use 2 words t describe our travel designer, I would say that she is a "Consummate Professional".Zicasso presented two very capable agencies to us and both proposed good itineraries. We went with this travel company because they had stronger contacts with the top hotels and were able to secure the best hotels for us at every location. These hotels turned out to be some of the very best we have ever stayed at, especially in Palermo, Taormina and Lake Como. The designer also customized an excellent itinerary for us with a host of memorable experiences around historic sites, culture and food. All her service providers, the drivers and guides were very competent and professional. Everything worked flawlessly and on time.  In particular I would call out two travel company representatives for their warmth and kindness in addition to their competence.We needed some changes and adjustments along the way, and our designer supported these very patiently and gracefully. Overall, this was the best planned and executed private overseas trip we have taken. 

Morocco Luxury Vacation Travel Review: Fez, Chefchaouen, Merzouga, Essaouira, Medina & Souks, Culture & Food

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Sean H.
Jul 03, 2021
Excellent!  Travel is my passion and planning the details of trips is not something I leave to chance or trust with large tour operators.  I have found that sourceing the best regional tour companies provides me insights and access to exclusive experiences not availible through larger tour companies.  Working with the travel company to plan my experience met and exceeded my expecations for both access and excellence!The owner worked with me for almost a year,on and off, to create a perfect balance of luxary and adventure for our family of 4.  We wanted to a combination of the very best Morrocco had to offer in luxary accomodations coupled with authentic Moroccan experiences and access to authentic daily life.  We accomplished all of our goals with the Professional insight and expertise of our travel planner and the travel company. 

Luxury Morocco Travel Agent Review: Casablanca, Rabat, Fes, Marrakech, Chefchaouen, Ouzoud Waterfalls, One-Week Tour

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Aimee M.
Nov 20, 2021

Hassan helped us plan the most fabulous one-week trip to Morocco at a moment's notice. This was our first trip out of the US since the pandemic started and it could not have been a more perfect re-entry to travel abroad. Hassan is a top-notch company owner, and he really takes the time to tailor the perfect trip to whatever you want. He is responsive, and most of my emails and texts were responded to within 24 hours, and more often within a few hours. Hassan was great at making suggestions regarding the itinerary as well as accommodations but was also flexible and nimble in incorporating what we wanted.  

The entire trip went smoothly, from meet and greet at the airport in Casablanca until the send-off. We had our own private Mercedes van which was super comfortable, clean, and water and a Wifi hotspot were also provided. Accommodations that Hassan recommended as well as places that we had selected were all top-notch. The riads in Rabat, Fez and Marrakech were a unique experience while still luxurious with all the modern amenities.

At each city we were met with a local tour guide, the majority of whom were very good to excellent. Each tour guide had a general plan for the day, and most asked us if there were any changes or additions we would like to make. My husband and I do not generally like to visit gift shops or have long, middle-of-the-day lunches, so for the most part, we were able to spend more time sightseeing and spending time in places of interest.

Hassan included the necessary COVID test needed to return to the US. At the time of our travel, we could get an antigen or PCR test, and it was generally up to us which test we wanted and what day prior to departure (within the specified guidelines).

Overall this was a FANTASTIC trip, and it was all made possible by Hassan. Whether you want someone to just take the reins or if you want some input into the details, you will not be disappointed and could not be in better hands. Even after you finalize the details and pay for the trip, Hassan is in contact making sure you have everything you need. He contacted me the day we left, the day after we landed in Morocco, and during the trip, which meant so much to us. You MUST go with this tour company if you are considering a trip to this amazing country. You won't regret your decision to use them.

Luxury Kenya & Tanzania Travel Agent Review: Nairobi, Giraffe Manor, Safari Game Drive, Snorkeling, Hot Air Balloon Safari

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Brian M.
Dec 10, 2021
We were so blessed to have been able to do this trip. It was truly amazing! It was a great idea to choose a local travel agency because anytime i had questions or new requests i was able to contact them directly and the responses were quick. We were received with so much welcomed. The accommodations, activities and the safari were wonderful. This trip made us fall in love with Africa and would love to come back. We thank Zicasso for pairing us with the right agency. And Maurice (Our travel agent contact) for preparing a wonderful itinerary based on our needs. I definitely recommend their services. The main highlight of our trip besides the safari was staying at the Giraffe Manor in Nairobi. When discussed this with other agencies, nobody was able to get us in, as this place is very hard to get into and most people have to book 1 year or 2 years in advance! However, Maurice was able to get us in. This is one of the reasons why we choose Zicasso and Maurice's travel agency. He is a local travel agent and i think our chances were better with him than with other travel agencies. Thank you so much for making our dream come true We love to travel and think of using your services in a near future!
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