
Hassan's Travel Agency
Based on 10 reviews
Destinations:
Verified Review
I have never used a tour company before so I was not sure what to expect, but the travel designer of this travel company was so quick to respond to my questions and I knew I was in good hands early on. I told my designer I was a single female traveler and what cities I wanted to go to and the timing. This was all in the middle of the pandemic, I was hoping my March 2022 wasn’t too bold of an expectation for the world to begin to open up again. We made a few tweaks to the itinerary and it was set, very simple and I’m not sure we ever even had to speak on the phone! I told him I preferred e-mail and he respected that. The trip was for sure a once of a lifetime experience. Every moment was a photograph! It was 15 days of perfection, and it was all times out very well. The driver and guides I met were all wonderful and kind. I could go on and on but I will just say it was a fantastic vacation.
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Camille's Travel Agency
Based on 14 reviews
Destinations:
Verified Review
We loved working with a local, eco-friendly travel company for our week-long trip to Rio de Janiero and the Amazon. Our travel designer was able to provide us with answers to all our questions, as well and provide top-notch drivers, guides and hotels. We were met at the airport by a driver and a guide who spoke great English, transferred to a great hotel (and room) overlooking Copacabana Beach -- and the travel designer had arranged for us to check in to our room at 7 am! After an overnight flight, this was very much appreciated.We kept the same driver and guide later that day for a leisurely tour of the Botanical Garden and Park Luje. A lovely way to de-stress after a long, long day of travel. We were suppose to do a helicopter tour late this afternoon, but when the clouds rolled in to cover the views, our guide made alternate plans for the next morning. Again we were promptly picked up by the same driver and guide, and taken directly to the heliport for a fantastic helicopter tour (arranged by our designer, of course). Then we were taken to a clinic for Covid tests (required to stay in the Amazon) on our way to the airport to catch our flight.The travel designer arranged all flights & transfers: Rio to Manaus, overnight stay, then Manaus to Tefe where we had a transfer by boat to our Amazon lodge. The small lodge she recommended was delightful. At the end of our stay she arranged for boat transfer and airline flights with all the necessary transfers. We were delighted to have booked thru our travel designer because she made sure all our guides and transfers had English speakers, which were immensely helpful in hotel and airport check ins, etc.The travel company made our trip stress free and allowed us to see, experience, and learn so much about Brazil thanks to her knowledge and her staff's quality assistance. We would highly recommend the travel company and won't hesitate to use them again for our next trip to Brazil.
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Kent's Travel Agency
Based on 37 reviews
Destinations:
Verified Review
Sara was the best, she listened to exactly what I wanted and that is the way she planned it.Every place was exactly the perfect place I wanted to stayI did a lot on my trip from Gorilla trekking in Ugunda to southern TanzaniaEverything was perfectly planned and everyone at the lodges in Tanzania made sure I had the best experienceIt was a childhood dream of mine to visit Africa and she made it come true, and it was more amazing then I ever could of imagined!!! I can't wait to call them and set up my next trip!
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Eli's Travel Agency
Based on 43 reviews
Destinations:
Verified Review
Wow. All I can say is WOW. If you're thinking of going to Cuba, GO. If you need a travel planner, use this company. It will be among the most memorable and excellent trips of your life. My daughter and I just returned from 9 days in Cuba. It was truly a life-changing experience. We genuinely got a deep immersion into the culture, the people, the country and the amazing things it has to offer. The agenda put together by this travel team was spectacular. We visited a tobacco farm and learned how to roll cigars and how to smoke them, we had a session with the young dancers at a Dance school, had Cuban cooking lessons, visited an organic farm, a mosaic city, hiked into the rain forest, visited museums and learned so much. I am truly only scratching the surface. The food was AMAZING - far better than I expected. Prepare to skip or share meals because there is so much delicious food. The accommodations were excellent - in family homes but with private baths, breakfast and comfortable surroundings. But the best part of the trip was the excellent partnership planning by the travel planner (and her extremely knowledgeable son). I don't think I ever emailed my planner where she didn't respond within 10 minutes and was ALWAYS flexible in accommodating our needs. Here advice was priceless and I felt so safe with her plans and style. And...I can't say enough about our guide and our driver. They were with us the entire trip, always with a smile, a helpful hand, super flexible and just plain good fun. It made all the difference. Cuba is not an easy trip. The distances are far and the infrastructure is difficult. But don't let that stop you. You can have the best of both worlds through this travel team. Immerse in Cuba but at a comfort level you're used to in the U.S. Be prepared for long distances in a '53 Chevy or the like. There is no other way to see the country. DON'T limit yourself to Havana. We loved Trinidad and Vinales so much. Be flexible...the restroom situation is not like the U.S. but with a little flexibility you can manage that. We didn't drink tap water but bottled water was very accessible and reasonable. The food is unbelievable. Bring good walking shoes, layers for unexpected weather and a flexible attitude. Listen before you "tell". You'll hear the Cuban perspective which is why you're there!! AMAZING!!!
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Mary's Travel Agency
Based on 15 reviews
Destinations:
Verified Review
Our vacation to Italy, Turkey and Greece was amazing, the travel designer at this travel agency did a great job of planning our itinerary with having very little time to work with due to our last minute decision to travel because of covid 19, we managed to see all of the major sites and still had enough free time to enjoy some leisure time on our own. I would recommend this travel agency and Zicasso to anyone who would like to enjoy a worry free vacation.
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Ante's Travel Agency
Based on 165 reviews
Destinations:
Verified Review
Our travel agency was an amazing company to work with, and Ivana, in particular went out of her way to be welcoming. Every hotel was centrally located, every guide was so knowledgeable and every driver so pleasant to be with. We learned so much about the history and culture in each city we visited, Zagreb, Split and Dubrovnik. My husband had suffered a foot injury just before our trip and each guide maintained a pace that made our walks leisurely with no stress whatsoever. Everyone we encountered on this trip was a pleasure to be with. I just can't say enough about what a wonderful trip this company created for us. I will highly recommend Zicasso and our travel agency to all of my friends.
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Marcus' Travel Agency
Based on 187 reviews
Destinations:
Verified Review
Marcus is a treasure! He listened to everything I asked for and delivered. Every decision he made in terms of lodging was exceptional! He was truly an expert on what we should anticipate making it an almost seamless trip. The travel team in Morocco starting with our local travel agent, our driver to our tour guide provided quality service. Every aspect of our trip was memorable. Money well spent!
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Filomena's Travel Agency
Based on 234 reviews
Destinations:
Verified Review
Our travel company was amazing. The owners were at the airport to greet us upon our arrival and helped us get settled in our hotel. They arranged for us to have the same driver and guide throughout our time in Portugal. By the end of the trip, we felt like family. The guide helped us negotiate the Covid tests for our return trip by contacting the pharmacy and setting up the testing appointments and then accompanied us to be sure that there were no problems with communication. The itinerary was lovely. We visited an olive plantation, a cork factory, a 100 year-old vineyard and a port wine lodge. We learned so much about each of these products. We also visited numerous castles, cathedrals and monasteries and the beautiful towns in which they were located. The company scheduled boat rides on three different occasions, on a catamaran in Lisbon, a moliceiro boat in Aveiro and a boat ride on the Douro river.All in all it was a trip we (all eight of us) will never forget.
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South Africa Luxury Honeymoon Review: Sabi Sand, Table Top Mountain, Botanical Gardens, Cape Point Nature Reserve, 11-Day Tour
We had an amazing and very memorable honeymoon! It is honestly hard to put into words just how fantastic the whole experience was. We have been telling all our friends and family that it truly was a once-in-a-lifetime type experience. My husband and I can not say enough great things about Natalie. She made planning our honeymoon such a pleasure and we credit her with the amazing time we had. All of her suggestions, tips, and planning made this experience great for us. She stayed on top of everything, was quick to respond to our questions, and follow up was greatly appreciated. We had a couple of schedule changes due to flight changes and weather and she took care of everything, we have nothing to worry about because she was on top of it all.
When we started planning our honeymoon, we looked at several travel companies but they all seemed to have basic itineraries; however, Zicasso and our travel agent, Natalie, got to know us and our interests and created a specialized itinerary that was perfect for us!
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This was our first trip using Zicasso and the experience could not have turned out better.
First, the agents that they recommended were attentive and experienced in their efforts to determine what we wanted out of our trip and to make it happen to meet our expectations. The most difficult part of the planning process was having to make a choice of which agent to choose. They were both excellent in their planning and their proposals.
We chose a travel designer at this travel agency to be our agent and we really needed his expertise to make this trip happen without a problem. It was planned for the spring of 2020, but of course the Covid 19 pandemic changed everything. Our agent was there with us throughout the complete experience. We finally were able to complete our two-week tour of Spain this September into October. It was as stress-free as traveling could possibly be. He was in constant contact with us to make sure our transportation, guides, hotel, and dining experiences happened without any problems.
Would I use the travel agency as my agent again? Absolutely, our travel designer is a consummate professional who has earned my complete trust.
Would I use Zicasso again? Absolutely, they not only recommend two agents, but they also assign a contact person at Zicasso to offer help and guidance in the selection process. Once your choice has been made they continue to be in contact with you to make sure that you have an additional resource during your planning process.
I have again used Zicasso to plan a graduation trip to Italy for my granddaughter in 2022. I cannot offer a greater recommendation for a company than to be a repeat customer.
Jerry G.
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Italy Travel Review: Culture, Relaxation & Activities, Luxury 16-Day Vacation
This agent organized one of our top 5 vacations of all time! Impeccable attention to detail. Excellent communication and extremely responsive before and during the trip. I have a rule of never using American agents to plan a foreign trip but I’m very glad I made the exception here because the agent’s ties to the country as well as employees on the ground in Italy mean that they have an intimate knowledge of the best that Italy has to offer. They created bespoke tours based on our interests and these would not have been possible if they were not themselves immersed in their destination. Once you choose this agent though, do listen to their advice trust that they know what they’re doing.
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Travel Review: Italy Luxury Tour, Truffle Hunting, Food Tours, Cooking Class, Wineries, Pompeii, Rome, Tuscany
Our agent with the travel company is a dream come true. I’ve been hesitant to use a travel agent after our family travel agent retired. I've never found anyone like her and at her caliber. However, we’ve discovered the travel agent! This is our first time using this agent and her first time getting to know us. Overall, she did a fantastic job learning about us through a pandemic and executing our postponed honeymoon with finesse. I'm picky about travel agents, and finally, I've found someone I adore as much as my retired travel agent. Our agent was always available when we got there and always had a suggestion when we asked. We cannot recommend enough the agent and travel company. You will not be disappointed!
The drivers were top-notch. The other quick drivers were great, but we spent so much time with the above, and they were the perfect personalities for our journeys together. From the moment we arrived, we were blown away by our three mentioned drivers and the level of detail they each provided. We tipped them more than usual because they worked hard, and we have seen so much lack of care from
People everywhere with work; it was genuinely refreshing to see them go above and beyond. We know it’s hard right now for everyone. It’s sometimes just enough to make it through the day. That is why we wanted to show our appreciation. And, *hint, we want them again if we are in those areas.
Not only were the drivers great, but we also loved our accommodations! The agent provided choices, and we made selections based on her input, and sure enough, we were so pleased in totality. We stayed in 4 exceptional accommodations across several cities and towns. Our favorite was the Rome hotel, followed closely by our Tuscany hotel, with our Positano final hotel closing out the top 3 out of 4 favorites.
From the tours to the transportation, everything she arranged was great for just getting to know us. The quality was excellent as well. With her now knowing a bit more, We are excited about what details she will recommend for next time.

