Top Luxury Travel Agents & Tour Companies

The travel company exceeded all of our expectations as the travel agency for our family trip to Greece.   From the beginning, their communication was excellent - always prompt and proactive.   They were available 24/7 and could not have been more attentive to the details.   They put together an amazing itinerary, one that allowed us to see various parts of Greece over a 9 day period, but without feeling rushed or tired.   From the hotels to the restaurants to the activities planned, it was a perfect mix of variety combined with amazing service.   The tour guides they used for various activities were top notch - extremely knowledgeable, personable, and flexible.   We learned so much about the country in a very short amount of time.   

We highly recommend this travel agency.We wanted to go to SE Asia for a month-long trip but didn't know where to start; it seemed so overwhelming. Then, thru Zicasso, we found this company.  Soon after engaging with them, they gave us a good idea of where we should go and what we should based on our desires and constraints.  Together, we designed a trip that was fantastic. We just returned from spending a month visiting five countries, and we loved our entire trip. And when we needed help or had questions along the way, they were readily available to support us.we are recommending them to all of our friends, and we will certainly use them again if we travel to that part of the world.

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

We use Zicasso for almost all of our travel adventures and we must say this Greece travel agency provided one of the best travel experiences we have had.  From start to finish, the service was superb.  Irene and her team listened intently during the planning process and crafted a custom trip that exceeded our expectations in every respect.  The itinerary was well paced, the guides were extremely knowledgeable (many with university degrees in archeology), the drivers courteous, helpful and punctual, the accommodations superb, and the restaurant recommendations delicious.  Irene actively stayed in touch with us throughout the trip via a local mobile phone she provided that was pre-programmed with every phone number needed for our entire 30 day trip: her office, the guides, the drivers, the hotels, and many restaurants.When Olympic Airlines did not deliver our luggage on a return flight from Naxos to Athens we called Irene on the phone she had given us, explained the situation and then handed to phone to the Olympic baggage desk representative.  Irene spoke to her in Greek and then took over the entire expediting process of getting the luggage delivered quickly to our next stop in Napflion so we could focus on our trip and not on trying to get our luggage.  It was truly remarkable service.We will return to Greece in the future and we will definitely use this travel agency again.

Sara was the best, she listened to exactly what I wanted and that is the way she planned it.Every place was exactly the perfect place I wanted to stayI did a lot on my trip from Gorilla trekking in Ugunda to southern TanzaniaEverything was perfectly planned and everyone at the lodges in Tanzania made sure I had the best experienceIt was a childhood dream of mine to visit Africa and she made it come true, and it was more amazing then I ever could of imagined!!! I can't wait to call them and set up my next trip!

Our travel specialist made the entire process of traveling abroad for the first time painless. Not only was each activity we desired to complete included, but having all tickets and drivers lined up was invaluable. There was minimal thinking necessary on our part as our travel specialist did all the legwork for us. They were also easy to contact when an issue arose that was not because of them.

The travel planner and I worked on our trip (9 days to Kyoto, Nara and Toyko) for months before we left. I changed the itinerary several times and the planner was very patient and accommodating.The trip went off without a hitch, everything was perfect and as advertised. We had two guides, our guide in Kyoto and our guide in Toyko who spoke very good English and were a pleasure to be with. They were very nice, knowledgeable and fun to tour with.The hotels we stayed a were 4 to 5 star and were great, the meals that were set up for us were great (best sushi in Toyko I ever had).My son who traveled with me got sick during the trip and our travel planner was communicating with us twice a day on how he was doing and offering to help anyway he could. He was very concerned.The planner's follow-up is excellent, for me that's really important. Through out the whole process from beginning to end his response time was amazing.Our planner gave us a hot spot wifi device to use for free for our entire trip, it was a great amenity as we could text, email and google while we were touring. Little amenities like that can make or break a trip.For anybody traveling Japan the language is a real problem unless you speak Japanese, not many English speaking people. I would strongly recommend having a guide to make your trip more pleasant.  Overall our travel planner gets a 5 star rating from both my son and I. He was terrific.One last thing, I've traveled a lot over the last 30 years and been to just about everywhere including Antartica, Madagascar and the Arctic, Japan is a very safe and cool country to visit. I always do private tours and I put the planner's company at the very top for detail, price and planning. Trust me he's well worth the investment.