Top Luxury Travel Agents & Tour Companies

 This is the 3rd international custom trip that we have used Zicasso for and have couldn't have been more pleased with each outcome.   We worked with several agencies in planning a 3 week family tour of Israel before we decided on this tour company and we certainly made the right decision. Our trip planner of this company worked very closely with us in thoroughly planning a careful and thoughtful itinerary that fully accomplished all the goals we had outlined.   The flow of the itinerary that this company put together was exceptional and became so much more appreciated as we progressed from one day to the next.  They were so thoughtful to include very unique personal and intimate experiences along the way that made the trip so memorable and exceed expectations of a custom luxury tour. We particularly valued how well the logistics were executed throughout the entire trip made particularly evident in that expert handling of our border crossing into and out of Jordan and the West Bank. No truly memorable experience is without highly a skilled, experienced and well studied guide with you throughout the journey.  Once again the trip planner and the team at this tour company delivered with our guide, companion, and quickly valued friend.  He was the best and truly helped make our tour to Israel one that we will never forget.   When we think back on so many memories from this trip our guide will be front and center in each one. We really appreciated how well each and every day went and the flexibility we enjoyed to the schedule, whatever we needed or wanted, our guide was so accommodating to adjust.   Lastly, the mark of a truly quality organization is when something doesn't go quite right and how they respond.  We had one minor issue at a hotel who was unresponsive.  We didn't intend to raise the issue with the company but our guide learned of it and immediately bought it the company's attention who went above and beyond in resolution.  We would without hesitation highly recommend this tour company when planning a trip to Israel!

The trip to Northern Spain and Portugal was wonderful. We had private drivers and guides who were always very kind, helpful, and well informed. Our travel designer and his company planned the trip from start to finish and kept us fully informed during the planning process as well as frequently checking in on us during the actual trip. I found the travel designer to be open to input and very flexible. His attitude was always to make sure we had the best time and our needs were fully met. I would not hesitate using the travel designer again and would give him and his company my highest recommendation 

The trip was wonderful and we loved almost everything about it. We did need help a couple of times with issues with reservations and we got very quick replies and help. One day a boat tour was cancelled due to mechanical issues. Refund for the tour was super easy and it ended up working out for us as we were a bit tired on that day so we had a slower pace that morning. That same day, we showed up to our horseback riding tour and they had set the tour for the wrong day. The place sorted it out but that was a bit frustrating. I called the wrong number (not the emergency number) at the travel company so it took a bit for us to hear back and the place had already resolved the issue. A bit later in the trip we had another tour not have our reservation for the correct day. That was the full day Jeep tour of the Askja crater. While we were disappointed to miss this, the replacement tour worked well for us. We did get a quick response from the travel company this time and we got resolution to the issue pretty quickly. Also had no trouble getting the refund for the difference in tours. When we arrived we made a last minute decision to add on a tour to the erupting volcano. Our travel designer made that happen with ease. That turned out to be everyone's favorite day as well. She was very quick to respond to our last minute changes and did a lot of work behind the scene to make the change seamless for us. I really think 4.5 stars is a better rating and the only reason not 5 is due to the small scheduling hiccups we had. While for the most part it didn't really impact our enjoyment of the trip, it was a little frustrating in the moment.  However how a company responds to problems is extremely important and this travel company was absolutely on top of resolving the issues that did arise. The tours that were chosen were amazing and we loved all the people we met. Iceland is an exquisitely beautiful, otherworldly country that I feel should be on everyone's bucket list. I wholeheartedly recommend both Zicasso and this travel company to anyone looking to travel to Iceland Our travel designer was able to craft a tour that gave us an excellent taste of what Iceland has to offer and the itinerary was perfectly detailed and guided us well. The trip was pretty close to perfect.  

This travel company created a meticulously planned trip that allowed us an authentic insight into Japan, its people and culture. The travel company is particularly adept at giving its clients an insiders look into Japan. They spent time in finding the best people who represent the local art and culture and ensured that we were able to have hands-on, immersive experiences that resonated with us and that we will remember. I was most impressed by the fact that unbidden, the travel planner and his team took time to curate a list of bakeries and confectionaries and their specialties because they knew that was an interest and passion that I have.While everything that they had planned worked like clockwork the few things with which we were not completely happy were changed with alacrity. It should be noted that after our first full day with our guide it was clear to us that we had enjoyed everything except our guide's company. The travel company promptly made changes and provided a refund as well! We also did not like our hotel in Tokyo (we had requested to stay at this hotel- the planner did not recommend it). Despite it being a busy time, this travel company found us an alternative hotel that we loved. This company is extremely responsive and adaptable if you need changes made during your trip; a real advantage of using local travel agency like this one over US based ones.

Thank you for planning this vacation for us. You did a fabulous job. Travelling with kids requires a lot of mindfulness, but you had it all covered! Every one of your drivers and tour agents were on time, very presentable, professional, courteous and friendly. Each hotel was centrally located to the main attractions. This was my first time booking with Zicasso and I'm absolutely going to do it again. I had zero stress on this vacation as you handled it all. We dealt with the travel designer in Barcelona and every time I reached out to her on my trip, she was quick to respond. While booking the trip she listened to what I wanted and worked around it make sure we got it done. Thank you.

Very professional travel company.  Engaged us right away to find out exactly what we were looking for rather than offering a cookie cutter package. Very accomodating to all requests and last minute changes. The company put us together with a fantastic guide who not only guided us through various sites and was able to modify itinerary on the fly due to interests and energy level but also appeared to have a broader plan for the week to enlighten us on Israeli history and the geopolitical issues of the region.  Given his extensive knowledge, it was like taking a touring course on Israel while seeing the sites. The trip was a nice mix of historic and cultural activities, nice variety from archaeological sites to an olive oil farm. While guides sometimes may shy away from sensitive political discussions, our guide embraced these and tried to expose us to multiple different viewpoints and the political complexity of the region. This was overall a fantastic and very memorable trip.

We had an amazing safari organized by this travel agency. We worked with this travel planner who is very enthusiastic and personable and has a great understanding of the region. We selected this company because she was proactive about making suggestions beyond our initial ideas and very responsive to my communications. I must have changed the itinerary 3 or 4 times and she was always ready to talk through the options with us. I am not used to working through an agent, usually booking things myself, but since we had never been on safari before it was great to learn from her experience. She suggested we add Zimbabwe to our itinerary and it was one of the highlights. Three countries in 10 days - all with African Bush Camps- sounds hectic but things were generally very well organized, including the border crossings, and apart from some small miscommunications with staff about what was included and excluded in the price  we had no problems. I appreciate that our planner let the camp hosts know it was a special occasion and in each place we were treated to romantic extras. It made it that much more memorable.

This travel company provided us with an amazing trip 38 day trip to India. The travel agent met with us several times to tailor the trip to our interests. She provide a personal touch that we have not experienced with most other travel agents. We had some really unique experiences. Our trip took us north and south with, for the most part, excellent guides. Our drivers were exceptional and we really felt well cared for. I would not hesitate to recommend the travel company.