Luxury Tours - Lake Maggiore, Italy

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Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Rossean in Australia office

Roseann's Travel Agency

4.9

 Based on 229 reviews

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Roseann's Travel Agency

4.9

 Based on 229 reviews

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Destinations:

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Antarctica
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Australia
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Cook Islands
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Fiji
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New Zealand
2  More

Verified Review

Kristin B.
Submitted on 4.24.2020

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

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Travel agent Mahmoud in Egypt

Mahmoud's Travel Agency

4.9

 Based on 162 reviews

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Mahmoud's Travel Agency

4.9

 Based on 162 reviews

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Destinations:

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Egypt
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Jordan

Verified Review

Kirsten V.
Submitted on 1.2.2022

We had such a fantastic trip to Egypt and Jordan through this travel company 12/18/21-1/2/22. We were very worried before about security and COVID, but we felt totally safe and the company was very helpful with all of the COVID testing. Our travel was truly bespoke with our wonderful guide who traveled with us the entire trip. Every detail was taken care of and it made us feel so pampered. Thank you so much travel company for a real vacation of a lifetime for our family of 6!

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Travel agent Andrea, specializing in Croatia, Montenegro; Serbia, Bosnia and Herzegovina, Czech Republic, Hungary, Austria and Slovenia

Andrea's Travel Agency

4.8

 Based on 301 reviews

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Andrea's Travel Agency

4.8

 Based on 301 reviews

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Destinations:

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Austria
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Bosnia and Herzegovina
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Croatia
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Czech Republic
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Hungary
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Verified Review

Gigi S.
Submitted on 7.23.2021

I would highly recommend my travel planner (who originally comes from Croatia) to anyone who plan to visit Croatia.  She is responsive, detail-oriented, thorough, and considerate.  We thank her for the wonderful memories in Croatia because of the impressive package she has put together for us.  We had to postpone our trip for one year due to Covid-19.  Our travel planner always followed up throughout the months and she patiently spent an hour on the phone with me to go over the vouchers and details a week prior to our departure.  She helped us make great choices with the hotels based on our preference, gave us information on restaurant recommendations and everything we needed to know, and provided us with a contact in Croatia (just in case we needed anything).  We were also extremely grateful for the hospitality we experienced from all the hotels, tour guides, staff, etc. who had taken great care of us during our stay.  Croatia is such a beautiful country with fabulous landscape and lovely people.

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Travel agent Irene in Greece office

Irene's Travel Agency

5.0

 Based on 181 reviews

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Irene's Travel Agency

5.0

 Based on 181 reviews

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Destinations:

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Greece

Verified Review

Ron R.
Submitted on 11.2.2021

We use Zicasso for almost all of our travel adventures and we must say this Greece travel agency provided one of the best travel experiences we have had.  From start to finish, the service was superb.  Irene and her team listened intently during the planning process and crafted a custom trip that exceeded our expectations in every respect.  The itinerary was well paced, the guides were extremely knowledgeable (many with university degrees in archeology), the drivers courteous, helpful and punctual, the accommodations superb, and the restaurant recommendations delicious.  Irene actively stayed in touch with us throughout the trip via a local mobile phone she provided that was pre-programmed with every phone number needed for our entire 30 day trip: her office, the guides, the drivers, the hotels, and many restaurants.When Olympic Airlines did not deliver our luggage on a return flight from Naxos to Athens we called Irene on the phone she had given us, explained the situation and then handed to phone to the Olympic baggage desk representative.  Irene spoke to her in Greek and then took over the entire expediting process of getting the luggage delivered quickly to our next stop in Napflion so we could focus on our trip and not on trying to get our luggage.  It was truly remarkable service.We will return to Greece in the future and we will definitely use this travel agency again.

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Travel agent Martin in Germany

Martin's Travel Agency

5.0

 Based on 200 reviews

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Martin's Travel Agency

5.0

 Based on 200 reviews

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Destinations:

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Germany

Verified Review

Kenneth F.
Submitted on 10.1.2021

We had an extraordinary travel experience in Germany with the help and guidance of our travel specialist.  In spite of traveling in the midst of COVID-19, Ellen worked with us to develop an extraordinary journey in Deutschland. Our travel specialist certainly lived up to every aspect of the company name. My wife and I covered several states during our seven day excursion on the ground. We visited the Rhine Valley, Mosel Valley, Ramstein, Heidelburg, Rothenburg, & Munich and several other stops along the way. The accommodations, transportation and overall care was comforting and exceeded our expectations. The guides were top notch, and I can’t image this trip without them. Trustworthy, detail oriented, and assuring: you can’t go wrong with our travel specialist!

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Travel agent Alex in Costa Rica

Alex's Travel Agency

5.0

 Based on 245 reviews

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Alex's Travel Agency

5.0

 Based on 245 reviews

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Destinations:

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Costa Rica

Verified Review

Maria I.
Submitted on 12.7.2021

Our honeymoon in Costa Rica was pura vida! It was absolutely wonderful. We really enjoyed the county. It is spectacularly beautiful and so full of life. We loved being immersed in nature and getting to spend time together adventuring through the jungle mountains and beaches of Costa Rica. This Costa Rica travel company made it all happen. Alex and Fransisco were great to work with, from the start to the finish of our trip. They were very responsive to our needs and requested changes. They not only planned a great trip, but supported us the whole time we were there. They were always available via text, which was very easy. A few unplanned things came up and they took care of all the necessary changes for us, even late at night! We really appreciated them, and all their personalized attention. There are so many choices to make when traveling. I am so thankful you referred us to them to take care of it all, and radically lower the stress level of the trip so we could just focus on having fun. We also really appreciated being taken around in shuttles, and not having to drive. Alex the shuttle bus driver was so great, we requested him for three days of transfers. 

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Travel agent Jay in India

Jay's Travel Agency

4.8

 Based on 237 reviews

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Jay's Travel Agency

4.8

 Based on 237 reviews

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Destinations:

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Bhutan
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India
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Maldives
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Nepal
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Sri Lanka

Verified Review

Jessica M.
Submitted on 9.20.2021

Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!Some things that could use improvement: Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.

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Travel agent Vasilis in Greece

Vasilis' Travel Agency

5.0

 Based on 200 reviews

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Vasilis' Travel Agency

5.0

 Based on 200 reviews

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Destinations:

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Greece

Verified Review

Jim F.
Submitted on 12.29.2021

The travel company exceeded all of our expectations as the travel agency for our family trip to Greece.   From the beginning, their communication was excellent - always prompt and proactive.   They were available 24/7 and could not have been more attentive to the details.   They put together an amazing itinerary, one that allowed us to see various parts of Greece over a 9 day period, but without feeling rushed or tired.   From the hotels to the restaurants to the activities planned, it was a perfect mix of variety combined with amazing service.   The tour guides they used for various activities were top notch - extremely knowledgeable, personable, and flexible.   We learned so much about the country in a very short amount of time.   

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Latest Reviews

South Africa Luxury Honeymoon Review: Sabi Sand, Table Top Mountain, Botanical Gardens, Cape Point Nature Reserve, 11-Day Tour

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Brittney F.
Sep 10, 2021

We had an amazing and very memorable honeymoon! It is honestly hard to put into words just how fantastic the whole experience was. We have been telling all our friends and family that it truly was a once-in-a-lifetime type experience. My husband and I can not say enough great things about Natalie. She made planning our honeymoon such a pleasure and we credit her with the amazing time we had. All of her suggestions, tips, and planning made this experience great for us. She stayed on top of everything, was quick to respond to our questions, and follow up was greatly appreciated. We had a couple of schedule changes due to flight changes and weather and she took care of everything, we have nothing to worry about because she was on top of it all. 

When we started planning our honeymoon, we looked at several travel companies but they all seemed to have basic itineraries; however, Zicasso and our travel agent, Natalie, got to know us and our interests and created a specialized itinerary that was perfect for us!

Luxury Spain Travel Review: Seville Tapas Tour, Culture, Historical Sites, Fine Dining & Wine

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Jerry G.
Oct 14, 2021

This was our first trip using Zicasso and the experience could not have turned out better. 

First, the agents that they recommended were attentive and experienced in their efforts to determine what we wanted out of our trip and to make it happen to meet our expectations. The most difficult part of the planning process was having to make a choice of which agent to choose. They were both excellent in their planning and their proposals.

We chose a travel designer at this travel agency to be our agent and we really needed his expertise to make this trip happen without a problem. It was planned for the spring of 2020, but of course the Covid 19  pandemic changed everything. Our agent was there with us throughout the complete experience. We finally were able to complete our two-week tour of Spain this September into October. It was as stress-free as traveling could possibly be. He was in constant contact with us to make sure our transportation, guides, hotel, and dining experiences happened without any problems. 

Would I use the travel agency as my agent again? Absolutely, our travel designer is a consummate professional who has earned my complete trust.

Would I use Zicasso again? Absolutely, they not only recommend two agents, but they also assign a contact person at Zicasso to offer help and guidance in the selection process. Once your choice has been made they continue to be in contact with you to make sure that you have an additional resource during your planning process.

I have again used Zicasso to plan a graduation trip to Italy for my granddaughter in 2022. I cannot offer a greater recommendation for a company than to be a repeat customer.

Jerry G.

Egypt Trip Review: Luxury 9-Night Cairo, Giza, Edfu, Dendera

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Brad L.
Sep 27, 2021
Fantastic,  It was so easy to describe what we were looking for and Zicasso quickly brought us 2 excellent tour companies to choose from. Our travel specialist was, by far, the best tour company we have ever worked with.  Their attention to detail was spectacular in handling virtually everything for us each step of the way in seeing the best that Egypt has to offer.  Our 10-day tour included all of the main attractions but our travel specialist added additional sites in each location to make the vacation unique for us.  We were blown away by the 5-star hotels especially in Ashwan and Luxor and the people at our travel specialist company, from the airport agents to the guides and drivers, which is the real key to a great time wherever you travel.  

Spain Travel Review: Luxury Family Vacation, Costa Brava, Barcelona, Flamenco Show

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Sue J.
Jan 03, 2022
Thank you for planning this vacation for us. You did a fabulous job. Travelling with kids requires a lot of mindfulness, but you had it all covered! Every one of your drivers and tour agents were on time, very presentable, professional, courteous and friendly. Each hotel was centrally located to the main attractions. This was my first time booking with Zicasso and I'm absolutely going to do it again. I had zero stress on this vacation as you handled it all. We dealt with the travel designer in Barcelona and every time I reached out to her on my trip, she was quick to respond. While booking the trip she listened to what I wanted and worked around it make sure we got it done. Thank you.

Northern Italy & Sicily Travel Review: Taormina, Bologna, Mt. Etna Tour, Lake Como, Val Di Noto, Fine Dining, Luxury Trip

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Ravi O.
Oct 20, 2021
The travel company specifically our travel designer planned the trip of a lifetime to Sicily and North Italy for us. Everything was thoroughly planned to our desires and well executed according to plan. If I was to use 2 words t describe our travel designer, I would say that she is a "Consummate Professional".Zicasso presented two very capable agencies to us and both proposed good itineraries. We went with this travel company because they had stronger contacts with the top hotels and were able to secure the best hotels for us at every location. These hotels turned out to be some of the very best we have ever stayed at, especially in Palermo, Taormina and Lake Como. The designer also customized an excellent itinerary for us with a host of memorable experiences around historic sites, culture and food. All her service providers, the drivers and guides were very competent and professional. Everything worked flawlessly and on time.  In particular I would call out two travel company representatives for their warmth and kindness in addition to their competence.We needed some changes and adjustments along the way, and our designer supported these very patiently and gracefully. Overall, this was the best planned and executed private overseas trip we have taken. 

Morocco Luxury Vacation Travel Review: Fez, Chefchaouen, Merzouga, Essaouira, Medina & Souks, Culture & Food

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Sean H.
Jul 03, 2021
Excellent!  Travel is my passion and planning the details of trips is not something I leave to chance or trust with large tour operators.  I have found that sourceing the best regional tour companies provides me insights and access to exclusive experiences not availible through larger tour companies.  Working with the travel company to plan my experience met and exceeded my expecations for both access and excellence!The owner worked with me for almost a year,on and off, to create a perfect balance of luxary and adventure for our family of 4.  We wanted to a combination of the very best Morrocco had to offer in luxary accomodations coupled with authentic Moroccan experiences and access to authentic daily life.  We accomplished all of our goals with the Professional insight and expertise of our travel planner and the travel company. 

Luxury Morocco Travel Agent Review: Casablanca, Rabat, Fes, Marrakech, Chefchaouen, Ouzoud Waterfalls, One-Week Tour

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Aimee M.
Nov 20, 2021

Hassan helped us plan the most fabulous one-week trip to Morocco at a moment's notice. This was our first trip out of the US since the pandemic started and it could not have been a more perfect re-entry to travel abroad. Hassan is a top-notch company owner, and he really takes the time to tailor the perfect trip to whatever you want. He is responsive, and most of my emails and texts were responded to within 24 hours, and more often within a few hours. Hassan was great at making suggestions regarding the itinerary as well as accommodations but was also flexible and nimble in incorporating what we wanted.  

The entire trip went smoothly, from meet and greet at the airport in Casablanca until the send-off. We had our own private Mercedes van which was super comfortable, clean, and water and a Wifi hotspot were also provided. Accommodations that Hassan recommended as well as places that we had selected were all top-notch. The riads in Rabat, Fez and Marrakech were a unique experience while still luxurious with all the modern amenities.

At each city we were met with a local tour guide, the majority of whom were very good to excellent. Each tour guide had a general plan for the day, and most asked us if there were any changes or additions we would like to make. My husband and I do not generally like to visit gift shops or have long, middle-of-the-day lunches, so for the most part, we were able to spend more time sightseeing and spending time in places of interest.

Hassan included the necessary COVID test needed to return to the US. At the time of our travel, we could get an antigen or PCR test, and it was generally up to us which test we wanted and what day prior to departure (within the specified guidelines).

Overall this was a FANTASTIC trip, and it was all made possible by Hassan. Whether you want someone to just take the reins or if you want some input into the details, you will not be disappointed and could not be in better hands. Even after you finalize the details and pay for the trip, Hassan is in contact making sure you have everything you need. He contacted me the day we left, the day after we landed in Morocco, and during the trip, which meant so much to us. You MUST go with this tour company if you are considering a trip to this amazing country. You won't regret your decision to use them.

Luxury Kenya & Tanzania Travel Agent Review: Nairobi, Giraffe Manor, Safari Game Drive, Snorkeling, Hot Air Balloon Safari

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Brian M.
Dec 10, 2021
We were so blessed to have been able to do this trip. It was truly amazing! It was a great idea to choose a local travel agency because anytime i had questions or new requests i was able to contact them directly and the responses were quick. We were received with so much welcomed. The accommodations, activities and the safari were wonderful. This trip made us fall in love with Africa and would love to come back. We thank Zicasso for pairing us with the right agency. And Maurice (Our travel agent contact) for preparing a wonderful itinerary based on our needs. I definitely recommend their services. The main highlight of our trip besides the safari was staying at the Giraffe Manor in Nairobi. When discussed this with other agencies, nobody was able to get us in, as this place is very hard to get into and most people have to book 1 year or 2 years in advance! However, Maurice was able to get us in. This is one of the reasons why we choose Zicasso and Maurice's travel agency. He is a local travel agent and i think our chances were better with him than with other travel agencies. Thank you so much for making our dream come true We love to travel and think of using your services in a near future!

Travel Review: Luxury Spain 12-Day Tour, Madrid, San Sebastian, Barcelona, Girona, Gaudi, Shopping, Gastronomy

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Ellen Z.
Aug 07, 2021

Thank you Zicasso! Once again you have provided me with an incredible trip that has created lifelong memories about the people and places we met on our trip to Spain planned by this travel company! I have completed close to ten trips that have been planned by Zicasso and this one must be at the top due to the personal attention we received from our travel planner. Prior to our trip she listened to our requests and made sure to include all our interests in the itinerary she planned for us! I personally spoke to her by phone several times and she was so kind and pleasant to work with. She was flexible when we needed to change our dates and was honest about the situation with COVID-19 in her country!

She planned an amazing itinerary for us which allowed us to explore the places we visited with expert guides with expertise in the sites we would be visiting. Her attention to all the details led to each day running seamlessly and smoothly.  She personally texted me each evening with the hour-by-hour plan for the following day and many evenings followed up with us to check in on how everything was going! This personal touch made such a difference to us, we felt like we made a friend rather than just a business relationship. She showed up at our first hotel to greet us upon our arrival which again, we had never had that experience in our prior travels. She arranged for an extra pinchos tour during our visit to San Sebastian and shopping in the market and cooking and eating in a gastronomy society with our guide who was a member! What a unique experience that was!!! She arranged for our Covid tests that we needed to leave Spain and again kept checking in to make sure that all went smoothly. All the private drivers and guides were so accommodating and flexible when we wanted to stop and shop for a while and helped us find unique souvenirs from excellent shops with good prices! I could go on and on about our travel planner and how she thought of everything to make this our most memorable trip with Zicasso.

Travel Review: Luxury Costa Rica Vacation, Two-Week Trip, Arenal, Puerto Viejo, Cloud Forest, Whitewater Rafting

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Zahra V.
Nov 29, 2021
It was a wonderful 2-week trip to Arenal, Poas Cloud forest and Caribbean coast!  Our drivers/guides were so knowledgeable, professional and friendly.  Costa Rica has so many microclimates and beautiful places to go.  We have barely scratched the surface.  We will definitely go again and use this travel company for their expertise.  Thank you!
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