Top Luxury Travel Agents & Tour Companies

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

We had such a fantastic trip to Egypt and Jordan through this travel company 12/18/21-1/2/22. We were very worried before about security and COVID, but we felt totally safe and the company was very helpful with all of the COVID testing. Our travel was truly bespoke with our wonderful guide who traveled with us the entire trip. Every detail was taken care of and it made us feel so pampered. Thank you so much travel company for a real vacation of a lifetime for our family of 6!

I would highly recommend my travel planner (who originally comes from Croatia) to anyone who plan to visit Croatia.  She is responsive, detail-oriented, thorough, and considerate.  We thank her for the wonderful memories in Croatia because of the impressive package she has put together for us.  We had to postpone our trip for one year due to Covid-19.  Our travel planner always followed up throughout the months and she patiently spent an hour on the phone with me to go over the vouchers and details a week prior to our departure.  She helped us make great choices with the hotels based on our preference, gave us information on restaurant recommendations and everything we needed to know, and provided us with a contact in Croatia (just in case we needed anything).  We were also extremely grateful for the hospitality we experienced from all the hotels, tour guides, staff, etc. who had taken great care of us during our stay.  Croatia is such a beautiful country with fabulous landscape and lovely people.

We use Zicasso for almost all of our travel adventures and we must say this Greece travel agency provided one of the best travel experiences we have had.  From start to finish, the service was superb.  Irene and her team listened intently during the planning process and crafted a custom trip that exceeded our expectations in every respect.  The itinerary was well paced, the guides were extremely knowledgeable (many with university degrees in archeology), the drivers courteous, helpful and punctual, the accommodations superb, and the restaurant recommendations delicious.  Irene actively stayed in touch with us throughout the trip via a local mobile phone she provided that was pre-programmed with every phone number needed for our entire 30 day trip: her office, the guides, the drivers, the hotels, and many restaurants.When Olympic Airlines did not deliver our luggage on a return flight from Naxos to Athens we called Irene on the phone she had given us, explained the situation and then handed to phone to the Olympic baggage desk representative.  Irene spoke to her in Greek and then took over the entire expediting process of getting the luggage delivered quickly to our next stop in Napflion so we could focus on our trip and not on trying to get our luggage.  It was truly remarkable service.We will return to Greece in the future and we will definitely use this travel agency again.

We had an extraordinary travel experience in Germany with the help and guidance of our travel specialist.  In spite of traveling in the midst of COVID-19, Ellen worked with us to develop an extraordinary journey in Deutschland. Our travel specialist certainly lived up to every aspect of the company name. My wife and I covered several states during our seven day excursion on the ground. We visited the Rhine Valley, Mosel Valley, Ramstein, Heidelburg, Rothenburg, & Munich and several other stops along the way. The accommodations, transportation and overall care was comforting and exceeded our expectations. The guides were top notch, and I can’t image this trip without them. Trustworthy, detail oriented, and assuring: you can’t go wrong with our travel specialist!

Our honeymoon in Costa Rica was pura vida! It was absolutely wonderful. We really enjoyed the county. It is spectacularly beautiful and so full of life. We loved being immersed in nature and getting to spend time together adventuring through the jungle mountains and beaches of Costa Rica. This Costa Rica travel company made it all happen. Alex and Fransisco were great to work with, from the start to the finish of our trip. They were very responsive to our needs and requested changes. They not only planned a great trip, but supported us the whole time we were there. They were always available via text, which was very easy. A few unplanned things came up and they took care of all the necessary changes for us, even late at night! We really appreciated them, and all their personalized attention. There are so many choices to make when traveling. I am so thankful you referred us to them to take care of it all, and radically lower the stress level of the trip so we could just focus on having fun. We also really appreciated being taken around in shuttles, and not having to drive. Alex the shuttle bus driver was so great, we requested him for three days of transfers. 

Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!Some things that could use improvement: Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.

The travel company exceeded all of our expectations as the travel agency for our family trip to Greece.   From the beginning, their communication was excellent - always prompt and proactive.   They were available 24/7 and could not have been more attentive to the details.   They put together an amazing itinerary, one that allowed us to see various parts of Greece over a 9 day period, but without feeling rushed or tired.   From the hotels to the restaurants to the activities planned, it was a perfect mix of variety combined with amazing service.   The tour guides they used for various activities were top notch - extremely knowledgeable, personable, and flexible.   We learned so much about the country in a very short amount of time.