Camille's Travel Agency
Based on 15 reviews
We loved working with a local, eco-friendly travel company for our week-long trip to Rio de Janiero and the Amazon. Our travel designer was able to provide us with answers to all our questions, as well and provide top-notch drivers, guides and hotels. We were met at the airport by a driver and a guide who spoke great English, transferred to a great hotel (and room) overlooking Copacabana Beach -- and the travel designer had arranged for us to check in to our room at 7 am! After an overnight flight, this was very much appreciated.We kept the same driver and guide later that day for a leisurely tour of the Botanical Garden and Park Luje. A lovely way to de-stress after a long, long day of travel. We were suppose to do a helicopter tour late this afternoon, but when the clouds rolled in to cover the views, our guide made alternate plans for the next morning. Again we were promptly picked up by the same driver and guide, and taken directly to the heliport for a fantastic helicopter tour (arranged by our designer, of course). Then we were taken to a clinic for Covid tests (required to stay in the Amazon) on our way to the airport to catch our flight.The travel designer arranged all flights & transfers: Rio to Manaus, overnight stay, then Manaus to Tefe where we had a transfer by boat to our Amazon lodge. The small lodge she recommended was delightful. At the end of our stay she arranged for boat transfer and airline flights with all the necessary transfers. We were delighted to have booked thru our travel designer because she made sure all our guides and transfers had English speakers, which were immensely helpful in hotel and airport check ins, etc.The travel company made our trip stress free and allowed us to see, experience, and learn so much about Brazil thanks to her knowledge and her staff's quality assistance. We would highly recommend the travel company and won't hesitate to use them again for our next trip to Brazil.
Adam's Travel Agency
Based on 80 reviews
The travel agency did a great job understanding what trip we wanted and made great recommendations on things to do for our free time. This trip was geared around wine and clearly they know all the good spots in France. Communicating with them was easy through email and the iphone app was a great way to follow along with each itinerary.
Brian's Travel Agency
Based on 46 reviews
Our trip to Colombia was incredible. Brian and his team were exceptional to deal with - we will recommend them to anyone who wants a personalized travel itinerary planned.
Simon's Travel Agency
Based on 117 reviews
Our honeymoon trip to Tanzania and Zanzibar was nothing short of the best trip of my entire life. Everything about this trip was spectacular and our travel company was very helpful throughout the process. We were helped by Andre. Not only was he very helpful and enthusiastic, but he also was very responsive, especially for two people who were very stressed in the middle of wedding planning. He never waited for more than 24 hours to respond, which is fairly quick. I did not have to call him at all throughout our whole trip because it was very well planned and all the information necessary was provided prior to us going. Since I have been back, I have not stopped talking about using Zicasso to plan trips and I also have not stopped talking about going on a safari. Overall, if you have the money to spend and are off from work in early February....GO TO THE SERENGETI! It's a once in a lifetime experience. Our private driver was absolutely amazing! So experienced and he took care of us very well.Zanzibar was amazing! We stayed at a resort (probably the best resort on the island). We were in paradise! Food was great in Tanzania and Zanzibar!Again, best trip of our lives!
Paula's Travel Agency
Based on 73 reviews
Our trip was great. Paula gave us recommendations on what to see and we were able to make adjustments on a daily basis with our guides. We only had tickets arranged for a few places ahead of time so our schedule was very flexible. Our guide in Dublin and our guide in Belfast were both very knowledgeable about their cities. Our guide in Dublin spent more than the allotted time showing us the city. Our driver/guide for most of the trip was knowledgeable and clearly very enthusiastic about sharing Irish History. Unfortunately our time with him was cut short when he became ill. Paula stepped up and was able to find last minute replacements for the two days we had left before reaching Belfast. The brothers who replaced him made the two days very pleasant. Our driver to Bru na Boinne and the airport was very pleasant. All our accommodations and breakfasts were good. The staffs at all the accommodations were very friendly and pleasant. Having a driver/guide was a bit pricey but well worth it. We were both able to relax and enjoy the scenery and were shown areas we probably would not have found on our own while avoiding some of the busiest places.
Paul's Travel Agency
Based on 349 reviews
We had an excellent trip to Peru! The travel company was able to work with us to evaluate different options for our trip. Also during the planning phase, there were questions around political unrest in the country, but the travel company founder spoke with us and talked through options and contingency planning, which we found very helpful. Ultimately the in-country situation improved, and we traveled to Peru. The trip was an incredible adventure and one we would certainly recommend to others.
Jay's Travel Agency
Based on 258 reviews
We had an excellent trip – thanks to the efforts of the travel agency.During our planning process we found the agency to be super responsive and helpful. – Answering our questions promptly (on at least one occasion – within the hour!!) and, to finalize details, taking part in a Zoom meeting.We were looked after from arrival to departure. In particular we would mention seamless transfers to and from airports, excellent drivers, helpful and knowledgeable guides, efforts made to ensure we received what we had asked for at hotels and on the (very rare) occasion where an unexpected problem occurred, the speed with which a solution was found by the agency or our Guide. Arranging for us to have same Guide – for 14 days (Bogdagra arrival and departure) and Driver was an exceptionally good move. Guide and Driver were an excellent professional team, possessing an in depth knowledge of towns we stayed in (Darjeeling, Gangtok, Mangan, Lachung, Kalimpong), places we visited (too numerous to list!), and the very demanding mountain roads we travelled on, all requiring advanced driving skills which our driver possessed. We cannot thank these two enough for their efforts on our behalf.
Christian's Travel Agency
Based on 62 reviews
We found Zicasso online and they referred us to this travel company. Oxana from the agency got to know us and what we were looking for during several conversations. She then put together a custom trip for us. She really listened and understood our needs. Every single detail was thought of and taken care of. The hotels in Punta Arenas and Castro were perfect ! The experience at the hotel in Torres del Paine was extraordinary. I can’t begin to describe the unforgettable Torres del Paine national park. Patricia in the operations department kept in touch throughout the trip and made sure everything went smoothly. To the extent of messaging me at 11 PM on a Sunday night to make sure we boarded the ferry ok! The travel agency went above and beyond to ensure that our trip went smoothly.On our request we included 4 nights and 3 days on the Navimag ferry from Puerto Natales to Puerto Montt which was delayed 2 days due to bad weather but was absolutely worth the wait!
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