Bali Travel Agents & Reviews

Our trip with Zicasso's tour company was nothing short of exceptional. From the start, our travel specialist took the time to really understand what we wanted and created a perfectly paced itinerary that reflected all of our preferences. Everything felt thoughtfully planned and tailored just for us.

What truly set this experience apart was how the team handled the unexpected. When our flights were cancelled, the agent who supported us on-site went above and beyond. He quickly rearranged every hotel and activity, shifted our entire schedule by a day, and extended our trip so we wouldn’t miss anything. He made it all look effortless.

Throughout the trip, our specialist acted as our personal concierge, helping with every schedule change and request with kindness, patience, and professionalism. It made the entire experience feel seamless and stress-free.

We’ve traveled a lot and this was hands-down one of the best services we’ve ever received. A huge thank you to our specialist and agent, and to the entire team at the travel company. We would absolutely book with them again and have already recommended them to family and friends!

This trip was amazing; it exceeded all my expectations. I’ve traveled a lot and this Zicasso travel company gave VIP service from start to finish. I will always use them for all my future international trips.

Our itinerary from Zicasso's travel specialists matched exactly what we wanted.

We used Zicasso for the third time and, once again, were not disappointed. We went to Thailand and Vietnam. Our agent helped design our trip and was absolutely wonderful. From hotel to excursion options, he helped us to tailor the trip to exactly what we wanted. He was always available and kept checking on us throughout our trip.

As far as the actual trip, everything was amazing. Our tour guides were such wonderful people who were not only immensely kind, but also so knowledgeable, filling us in on so much of the history of Thailand. We were met at every destination with private transfers that made the trip so effortless. For any minor hiccups (of which there were next to none), all we had to do was contact our agent and his team took care of it immediately. With their assistance, we were able to focus on enjoying our vacation without any stress at all. 

In Vietnam, we were met by a guide in Hanoi, yet another wonderful tour guide who made sure our every need was met and who also provided us a local’s perspective on Vietnam’s history and culture. In Hoi An, our guide was very nice and provided amazing recommendations for places to eat. Our expeditions were all wonderful experiences and our only regret was not being able to stay longer. 

Zicasso has only given us wonderful experiences on the trips we have planned using their services. We are clearly repeat customers and will continue to be so. We can’t wait for our next trip with Zicasso!

Our recent trip to Bali was absolutely unforgettable and we owe it all to the incredible team that helped make it such a smooth and joyful experience. From start to finish, everything was thoughtfully planned and flawlessly executed.

A huge thank you to our amazing Zicasso travel agent, who made coordinating a group of 11 people look easy. She ensured every detail was in place and helped us feel at ease throughout the entire process.

We were also fortunate to have our guide. His knowledge, warmth, and professionalism made each activity even more meaningful. And a big shoutout to our drivers for getting us everywhere safely and comfortably, with patience and smiles.

The activities were perfectly curated, from a beautiful birthday dinner celebration to yoga, the floral happy birthday message, the floating breakfast, and so much more; even the small, magical moments that were beautifully captured by the photographers who our travel agent arranged.

Every venue we visited went above and beyond to accommodate our group, and we felt genuinely welcomed everywhere we went. This was truly the trip of a lifetime and we’re incredibly grateful to our travel agent, guide, and drivers for making it such a success. We all had an amazing time and I would 100% recommend this team to anyone planning a visit to Bali.

Five stars all the way!

Our trip to Japan was wonderful! We particularly liked certain unique events, like the tea ceremony, cooking class, and Ghibli museum access. Having a dedicated driver and guide made getting around and personalizing the trip possible.

The trip met my expectations and more. The hotels, guides, and tours were great, and, coupled with our Zicasso travel planner's communication, made this a trip of a lifetime,