Bali Travel Agents & Reviews

I just want to say a big thank you to Zicasso's travel partner for planning an awesome birthday trip for my friends and me. We all turn 60 this year. Fortunately for me, we were there on my birthday. From start to finish, our agent was instrumental in planning our itinerary. I told her what we were interested in doing and she made it happen, and also gave suggestions on what she thought we might like. She was always quick in responding and whatever questions I had, she readily answered without hesitation. She rocked!

I would be absolutely remiss if I didn't acknowledge our awesome tour guide. He was so incredibly attentive, generous, and very knowledgeable, and has got to be one of the nicest people on the planet! He made me feel extra special with all of the staff at the various dining locations by having them sing happy birthday to me/us and bringing a small treat with candles. I mean, talk about the little things that mean so much.

Overall, Zicasso’s travel company did a pretty good job of planning the trip. The staff were very friendly and welcoming. The spacing of the events on the itinerary was well-balanced, with a good mix of activities and free time!

The South Korea portion of our trip was flawless, with excellent guides and events planned for each day. Our local tour guides knew to change the itinerary when they noticed there was a chance to optimize timing for certain events to avoid crowds or that we were doing too many activities that were similar, which was excellent!

One point of feedback: Key transfers were missed (eg, We were expected to find our own way out of Hakone to get to the train station to Tokyo, only to find out the night before that taxis were refusing to come out to our hotel for fares because it was too far, and the hotel didn’t offer any good solutions. We were very lucky that our wonderful tour guide for Hakone offered to drive us at the last minute, otherwise we would’ve missed the train and our subsequent booked teamLab Planets and food tour in Tokyo.)

Our trip with Zicasso's tour company was nothing short of exceptional. From the start, our travel specialist took the time to really understand what we wanted and created a perfectly paced itinerary that reflected all of our preferences. Everything felt thoughtfully planned and tailored just for us.

What truly set this experience apart was how the team handled the unexpected. When our flights were cancelled, the agent who supported us on-site went above and beyond. He quickly rearranged every hotel and activity, shifted our entire schedule by a day, and extended our trip so we wouldn’t miss anything. He made it all look effortless.

Throughout the trip, our specialist acted as our personal concierge, helping with every schedule change and request with kindness, patience, and professionalism. It made the entire experience feel seamless and stress-free.

We’ve traveled a lot and this was hands-down one of the best services we’ve ever received. A huge thank you to our specialist and agent, and to the entire team at the travel company. We would absolutely book with them again and have already recommended them to family and friends!

We had a great trip to Japan with this Zicasso travel company. We booked pretty late, so there wasn’t great flexibility in creating the itinerary, but the locations and activities chosen were excellent. The guides were professional and organized, and the transfers and other arrangements were pretty flawless.

We could have used more downtime/fewer guided hours on a long, two-week trip. Despite the internet hype, Japan is not hard to navigate, especially once you’re in country and can ask for help from your hotels. We didn’t need as much handholding (a person at the airport, a person to take us to the train station, etc). The experiences were excellent, though perhaps pricier than necessary.

All in all, it was a great trip that required little thinking on our part.

We had a great time in Taiwan. The travel company suggested a few experiences that I would not have thought of and they turned out great (e.g., boba-making class, tea picking/making experience). Our driver/tour guide was also great... very courteous, knowledgeable, and a good driver. He was also very flexible with the itinerary and offered to drive and wait for us while we went shopping, even though I'm pretty sure it was later than when he was supposed to work. It was also nice that he was our tour guide in Taichung and Taipei.

Our recent trip to Bali was absolutely unforgettable and we owe it all to the incredible team that helped make it such a smooth and joyful experience. From start to finish, everything was thoughtfully planned and flawlessly executed.

A huge thank you to our amazing Zicasso travel agent, who made coordinating a group of 11 people look easy. She ensured every detail was in place and helped us feel at ease throughout the entire process.

We were also fortunate to have our guide. His knowledge, warmth, and professionalism made each activity even more meaningful. And a big shoutout to our drivers for getting us everywhere safely and comfortably, with patience and smiles.

The activities were perfectly curated, from a beautiful birthday dinner celebration to yoga, the floral happy birthday message, the floating breakfast, and so much more; even the small, magical moments that were beautifully captured by the photographers who our travel agent arranged.

Every venue we visited went above and beyond to accommodate our group, and we felt genuinely welcomed everywhere we went. This was truly the trip of a lifetime and we’re incredibly grateful to our travel agent, guide, and drivers for making it such a success. We all had an amazing time and I would 100% recommend this team to anyone planning a visit to Bali.

Five stars all the way!

Our trip to a Bali was simply amazing and it could not have been better. I contacted three agencies about Bali a few years ago, but we didn’t end up going at that time. When we started to plan our Bali trip this year, we contacted Zicasso's tour company because they had been the most helpful the first time around.

Our trip was seamless from start to finish. We were thoroughly impressed by the expertise and attentiveness of our local guides—their knowledge, perfectly timed tours, and the thoughtfully planned itinerary by the Zicasso trip planner made for an exceptional experience.