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Bali Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Bali

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Bali travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Dharsana in Bali offfice

Dharsana's Travel Agency

4.9

 Based on 17 reviews

See Dharsana's profile

Destinations:

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Bali / Indonesia

Verified Review

Avery T.
Submitted on 10.11.2022

We hired this travel company to help us plan our 2 week honeymoon from Philadelphia, PA to Indonesia. I hate to even say hired because they felt like family to us by the end.My husband and I spent nearly a year working with a US based travel agent before we found this travel agency. It was during COVID so there was lots of restrictions and unknowns. It was an unusual and scary time to be planning travel but eventually the borders to Indonesia opened just weeks before our wedding. We were ready to pull the trigger but after many unanswered calls and emails we eventually heard back from the original travel agent who said she was in a car accident and unable to continue with our booking. While very sympathetic to her situation, we were left high and dry. We didn’t feel comfortable booking on our own given all the COVID red tape and we had a bunch on our plate already with planning our wedding. I couldn’t imagine starting over with someone new. We felt let down and very discouraged.But then we found Dharsana at this travel company through Zicasso and he rescued us. The man is absolutely brilliant and a true expert at his craft. I will admit, I had my initial reservations working with a non US based travel agency at first but Dharsana quickly helped break down that bias.Some highlights throughout the planning process include:He speaks impeccable English so no need to be concerned with a language barrier during planning – by phone, via email or whatsapp.There is a 12 hour time difference between Philadelphia, PA and Indonesia but you wouldn’t even know planning with Dharsana because he always made sure our meetings were convenient to us.To say he is timely with responses is an understatement. He was by our side the ENTIRE planning process. I remember thinking of questions throughout planning and messaging him on whatsapp. 3pm, 3am… didn’t matter what time it was, he was there.He was impressively thorough and detailed. He knew his country in and out, and it was very clear in the planning process. He ALWAYS came with options and was prepared for every meeting.Most importantly, we TRUSTED him with planning and we are so glad we did.Once we were ready to book Dharsana made all of our accommodations. He sent us a detailed itinerary of the trip and all of our contacts names/phone numbers which was our lifeline. EVERYTHING you could possibly think of was organized and taken care of. Regardless, if you had a question he was just a text away and incredibly reliable.Some highlights throughout our trip include:  The hotels were breathtaking and Dharsana got us the best suite everywhere. We stayed in Sanur Bali, Senggigi Lombok, Gili Lombok and Ubud Bali. They each offer something different which is exactly what we asked Dharsana for. Beach to rainforest and everything in between.Breakfast was included and Dharsana also provided lunch and dinner suggestions. Food was DELICIOUS everywhere.Airline/Boat transportation from Bali to Lombok to Gili and back was included and organized for us.Car Transportation was included, to and from the airports, excursions or anywhere and everywhere we desired. And generally it was the same gentleman which was nice because you got to know one anotherEnglish speaking tour guides were included everywhere. They accompanied us during transport and excursions which was nice to have. And always had snacks/cold bottled waters for us in the car. Also, generally the same person which is comforting. These guides became our dear friends and we are now connected with them on social media to keep in contact. Our guide in Lombok even invited us to his home to visit his village, meet his family and have a home cooked meal together. I couldn’t imagine a more authentic experience.All the people of Indonesia were very kind - In hotels and villages. Its strange coming from America to a culture that is so open and welcoming.VIP airport concierge services was included. Someone met us at the gate and helped navigate through the airport, customs and even skipped some lines.Excursions were included. Some were organized with Dharsana during the planning and some were spur of the moment which Dharsana helped us arrange while we were there. They showed all the beauty Indonesia had to offer and in luxury. ALL private excursions. No crowded tour groups or buses.Random things we needed like a hot spot and adapter were there for us. I even needed a convertor for my hair dryer which Dharsana had mailed to me at the hotel. Who does that!?!?! Dharsana.We let Dharsana know how much cash we needed exchanged and he had it for us upon arrival so we didn’t need to worry about exchanging ourselves or paying a fee.My husband became ill at one point and Dharsana had a medic at the next hotel waiting for him before we even got there.Dharsana is actually in Jakarta which is a couple hour flight from Bali so I was sad at first thinking we wouldn’t get to meet him in person and then he SURPRISED us. He was there upon at arrival at our first hotel to welcome us, he was there when my husband got sick to help us when we were down and make us feel comfortable, and he was there AGAIN at the airport when we left to see us off.   Most importantly, we felt safe with Dharsana and in Indonesia.An absolutely flawless execution by this travel company. I can sincerely say that our honeymoon would not have been as memorable if it wasn’t for Dharsana and his team. I wouldn’t change a thing and I will NEVER go to Indonesia again without booking with him. I recommend him 100 times and would give ten stars if I could. To our travel agency, we love you and cant wait until we meet again.

Travel agent Suzie in Indonesia

Suzie's Travel Agency

4.7

 Based on 151 reviews

See Suzie's profile

Destinations:

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Bali / Indonesia
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Cambodia
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Japan
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Thailand
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Vietnam

Verified Review

Monica W.
Submitted on 1.29.2022

First, the travel designer planned an amazing trip for us to Belize - great locations, activities, etc. Second, the designer and her team were very helpful and responsive! We went in January - when Omicron was surging. We were panicking about seeing if we change the dates, what happens with our travel insurance during different points of our trip if we do get Covid, etc. They helped field alllll of our questions with compassion and kindness - if we were driving them crazy they never showed it to us. Third, they were helpful and responsive even when we were on our trip. They helped reorganize some excursions on our behalf due to inclement weather in the forecast. Fourth, they were very organized and emailed/mailed us all the documents we needed, etc. and loved the personalized website they created for our trip. Lastly, it was great our designer reached out afterwards for feedback on our trip – I definitely recommend them, and look forward to working with them again in the future!

Travel agent Michael in Bali

Michael's Travel Agency

4.7

 Based on 309 reviews

See Michael's profile

Destinations:

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Bali / Indonesia
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Japan
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Thailand

Verified Review

Evan K.
Submitted on 10.4.2022

We appreciate Laura, our travel company’s timeliness, flexibility, and suggestions in developing and finalizing our itinerary based on our personal preferences. 

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Travel agent John in Indonesia

John's Travel Agency

4.8

 Based on 156 reviews

See John's profile

Destinations:

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Bali / Indonesia
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Cambodia
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Laos
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Myanmar (Burma)
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Thailand
1  More

Verified Review

Stephen M.
Submitted on 10.17.2022

The travel company worked with me to build an appropriate budget and itinerary that covered as much history, culture, and adventure as possible. Our honeymoon was the perfect mix of privately guided and free-form travel. The guides that we were partnered with and the experiences were top-notch. I would recommend this company to anyone looking to explore the far east!

Travel agent Marleen in Bali

Marleen's Travel Agency

4.8

 Based on 4 reviews

See Marleen's profile

Destinations:

country flag
Bali / Indonesia

Verified Review

clelia z.
Submitted on 6.27.2019

Our trip was great, no complaints about the travel company which was very supportive and responsive to any requests and last minute change of plans. We normally like to explore the unbeaten paths when we travel and just felt instead we were following more the touristy crowd. As a young couple who likes adventure we would have appreciated more to have the guide to explore places that are more for locals.We noticed the travel company was not too familiar with the hotels we stayed and think might be important for the agents to see the locations in person to give better guidance.  

Featured Reviews

Luxury Indonesia Honeymoon Review: Bali, Canggu Village, Nusa Penida Island, Snorkeling

AM

Abbee M.
Oct 04, 2022
Dharsana with the travel company did an amazing job planning our Honeymoon to Bali! I'm so impressed with his attention to detail and caring nature. He spent so much time communicating with me to make sure we were happy with our itinerary. He also was in touch the entire time we were in Bali to make sure we were enjoying our trip and that we had everything we needed. If we ever have the privilege to travel to Bali again, Dharsana will be the first person I contact. I can't say enough good things about him and the entire experience from beginning to end. Only regret is that we couldn't stay longer!! Thank you, Dharsana. You made our honeymoon unforgettable! Much love! 

Luxury Indonesia Honeymoon Tour Review: Bali, Sanur, Senggigi, Lombok, Gili, Ubud, Beach, Rainforest, Private Excursions

AT

Avery T.
Oct 11, 2022

We hired this travel company to help us plan our 2 week honeymoon from Philadelphia, PA to Indonesia. I hate to even say hired because they felt like family to us by the end.

My husband and I spent nearly a year working with a US based travel agent before we found this travel agency. It was during COVID so there was lots of restrictions and unknowns. It was an unusual and scary time to be planning travel but eventually the borders to Indonesia opened just weeks before our wedding. We were ready to pull the trigger but after many unanswered calls and emails we eventually heard back from the original travel agent who said she was in a car accident and unable to continue with our booking. While very sympathetic to her situation, we were left high and dry. We didn’t feel comfortable booking on our own given all the COVID red tape and we had a bunch on our plate already with planning our wedding. I couldn’t imagine starting over with someone new. We felt let down and very discouraged.

But then we found Dharsana at this travel company through Zicasso and he rescued us. The man is absolutely brilliant and a true expert at his craft. I will admit, I had my initial reservations working with a non US based travel agency at first but Dharsana quickly helped break down that bias.

Some highlights throughout the planning process include:

He speaks impeccable English so no need to be concerned with a language barrier during planning – by phone, via email or whatsapp.There is a 12 hour time difference between Philadelphia, PA and Indonesia but you wouldn’t even know planning with Dharsana because he always made sure our meetings were convenient to us.To say he is timely with responses is an understatement. He was by our side the ENTIRE planning process. I remember thinking of questions throughout planning and messaging him on whatsapp. 3pm, 3am… didn’t matter what time it was, he was there.He was impressively thorough and detailed. He knew his country in and out, and it was very clear in the planning process. He ALWAYS came with options and was prepared for every meeting.Most importantly, we TRUSTED him with planning and we are so glad we did.

Once we were ready to book Dharsana made all of our accommodations. He sent us a detailed itinerary of the trip and all of our contacts names/phone numbers which was our lifeline. EVERYTHING you could possibly think of was organized and taken care of. Regardless, if you had a question he was just a text away and incredibly reliable.

Some highlights throughout our trip include:  

The hotels were breathtaking and Dharsana got us the best suite everywhere. We stayed in Sanur Bali, Senggigi Lombok, Gili Lombok and Ubud Bali. They each offer something different which is exactly what we asked Dharsana for. Beach to rainforest and everything in between.Breakfast was included and Dharsana also provided lunch and dinner suggestions. Food was DELICIOUS everywhere.Airline/Boat transportation from Bali to Lombok to Gili and back was included and organized for us.Car Transportation was included, to and from the airports, excursions or anywhere and everywhere we desired. And generally it was the same gentleman which was nice because you got to know one anotherEnglish speaking tour guides were included everywhere. They accompanied us during transport and excursions which was nice to have. And always had snacks/cold bottled waters for us in the car. Also, generally the same person which is comforting. These guides became our dear friends and we are now connected with them on social media to keep in contact. Our guide in Lombok even invited us to his home to visit his village, meet his family and have a home cooked meal together. I couldn’t imagine a more authentic experience.All the people of Indonesia were very kind - In hotels and villages. Its strange coming from America to a culture that is so open and welcoming.VIP airport concierge services was included. Someone met us at the gate and helped navigate through the airport, customs and even skipped some lines.Excursions were included. Some were organized with Dharsana during the planning and some were spur of the moment which Dharsana helped us arrange while we were there. They showed all the beauty Indonesia had to offer and in luxury. ALL private excursions. No crowded tour groups or buses.Random things we needed like a hot spot and adapter were there for us. I even needed a convertor for my hair dryer which Dharsana had mailed to me at the hotel. Who does that!?!?! Dharsana.We let Dharsana know how much cash we needed exchanged and he had it for us upon arrival so we didn’t need to worry about exchanging ourselves or paying a fee.My husband became ill at one point and Dharsana had a medic at the next hotel waiting for him before we even got there.Dharsana is actually in Jakarta which is a couple hour flight from Bali so I was sad at first thinking we wouldn’t get to meet him in person and then he SURPRISED us. He was there upon at arrival at our first hotel to welcome us, he was there when my husband got sick to help us when we were down and make us feel comfortable, and he was there AGAIN at the airport when we left to see us off.   Most importantly, we felt safe with Dharsana and in Indonesia.

An absolutely flawless execution by this travel company. I can sincerely say that our honeymoon would not have been as memorable if it wasn’t for Dharsana and his team. I wouldn’t change a thing and I will NEVER go to Indonesia again without booking with him. I recommend him 100 times and would give ten stars if I could. To our travel agency, we love you and cant wait until we meet again.

Bali / Indonesia Luxury Honeymoon Review: Ayung River White Water Rafting, Sunrise Hike on Mount Batur, Nusa Penida Island

AR

Anam R.
Oct 02, 2022

My husband and I retained the services of this travel company to plan our Bali honeymoon in September 2022. When we were initially matched with two travel agents through Zicasso, it became clear in early stages that this travel company was clearly the better choice. From the first communication until our final departure, Dharsana did an expert job. He was extremely communicative and responsive to our needs and planned the perfect itinerary. He found the perfect balance between activities and downtime, always deferring to our preferences but also providing his own helpful professional recommendations.When we got to Bali, he personally met us at our first hotel and also set us up with our guide and driver. We considered them our "family" in Bali while we were on our trip! Our guide was a great guide - he was very knowledgable, and you can tell that he is genuinely proud of Bali culture and has such an earnest desire to share that with people. We felt so supported with all of our needs met throughout the trip, and it was great to have the same guide and driver throughout the trip so you can build those relationships. While on our trip, Dharsana and his team were exceptionally flexible and accommodating. My husband and I both got a little sick on day three, and Dharsana was quick to communicate and make changes to our itinerary to allow us time to recuperate. He even offered to send a doctor to our hotel and send over some fluids, which was so kind of him. We had to cancel our Nusa Penida trip on one of the days we were sick, and he was even able to rebook it at the end of our trip so that we did not miss the day trip! He also added other touches throughout the trip that made our honeymoon so memorable and special for us, and we will be forever grateful. 

To sum up, if you are reading this review and are unsure about whether to book the travel company, do not hesitate and just go with them! Their team is trustworthy and responsible, and your trip will be in excellent hands. You won't regret it.   

Indonesia Vacation Review: Bali & Gili Islands, Sunrise Hike to Mount Batur, Beaches, Waterfalls, Wildlife Encounters

JC

Jennifer C.
Sep 30, 2022
I honestly can’t say enough great things about the travel company! I worked with Dharsana for over a year in planning my solo trip to Bali. He was so attentive and helpful. He listened to my ideas and gave me several suggestions of his own. We nailed down the itinerary and cost and booked resorts and activities. When I arrived in Bali I was treated like a total VIP. I had an airport assistant to quickly get me through the customs, security, and vaccination processing points. Then I met my personal guide and driver, both provided though the travel company. I had easy access to all of them through an app and each one was quick to respond. Made, my guide, made me feel so at ease with everything we did and we became fast friends! The crew at the travel company were wonderful with last minute schedule changes and organizing new things. They even had a phone charger sent to my room late one night after mine stopped working and my phone was on the brink of dying!! These guys really went above and beyond for me and made my birthday trip incredibly special and memorable. I was tearing up a little at the airport at the thought of leaving not only this beautiful place with its beautiful people but my new friends as well. 

Luxury Honeymoon Review to Bali / Indonesia: Snorkeling, Cooking Adventure

TP

Tiraj P.
Jun 24, 2022
Our Bali honeymoon, curated by Dharsana from the travel company was the most exciting trip I have taken! Dharsana asked us some questions about what exactly we were looking for in a vacation, and from that he was able to put together our dream vacation. He was extremely easy to talk to, and was ready to help 24/7, despite being on the other side of the world. During our trip, I got food poisoning and let him know at about 4AM, and within the hour, he already responded, and found a doctor to give me a checkup. I have never felt so well taken care of, period. Each detail of the trip was completely accounted for, and my wife and I had no stress whatsoever! I highly recommend using this travel company for your next trip.

Bali Vacation Review: Indonesia, Culture, Temples, Birthday Celebration, Festivals

KM

Kristen M.
Apr 27, 2022
We had an incredible time in Bali.  The travel planner was an excellent communicator and willing to help us with all things -- great or small.  The team planned a great trip for us and then made adjustments in country at my request.  All of them contributed to a meaningly experience filled with a lot of fun.  

Indonesia Travel Review: Bali, Java, Yogyakarta, Mount Lesung Rainforest Trek, Temples, Coffee Tasting, Wildlife, Snorkeling

EK

Evan K.
Oct 04, 2022
We appreciate Laura, our travel company’s timeliness, flexibility, and suggestions in developing and finalizing our itinerary based on our personal preferences. 

Travel Agent Review: Bali / Indonesia, Sekumpul Waterfall, Heaven's Gate, Cemetery, Coffee, 100 Candle Light Dinner, Local Cuisine

ND

Norman D.
Feb 27, 2020
We loved working with this travel company.  We clicked with our first communication with the company and their attention to our style of travel and that attention continued throughout the trip.  The head of the company told us he assigned his best guide to us for our 6 days in Bali.  Our guide was amazing.  He was extremely knowledgeable about fruits, vegetables and natural herbs and patiently explained native uses.  When told him that when it came to food, we wanted to eat real Balinese dishes, not tourist dishes without spices.  He delivered in a big way, including giving us some special dishes prepared by his wife.  A couple of times, we saw that the scheduled stop was too touristy, and asked to move on, he did and found some wonderful alternatives geared to our style, travelers, not tourists.We also really liked that we were able to choose our own accommodations through Airbnb.  They understood, that we wanted to stay in distinctive Bali homes and Airbnb offered what we wanted.  The company just gave us a general location and we booked our stays directly.  We controlled that part of our budget.  Too many other travel companies tend to book too many stars or too few stars to meet a pre-set budget or get a commission.  Letting us do our own booking is a huge positive.  

Thailand & Bali / Indonesia Trip Review: Bali Island, Phuket, Bangkok, Chiang Mai, Activities & Relaxation

NP

Nadira P.
Feb 11, 2020

We highly recommend this travel company. My husband and I wanted to visit Bali and Thailand. After seeing the reviews of the company online and speaking with the owner, via phone, we decided to use the company to assist/plan our trip. We have since completed our trip and can say the company was a great choice. The owner and company were so great to work with. Throughout the planning process, the owner was responsive and provided good insight. 

The trip itinerary they prepared was on point with our requests.  We were able to see and experience all the key highlights while also incorporating rest and relaxation time. While on the trip, the owner and company checked in almost every day to see how things were going and they were always available when we needed something (including when I got sick and needed help finding a nearby doctor). All of our tours/activities were great experiences with friendly and knowledgeable guides. The tours were either private or small-scale, which made the experience personal. We had a great time and enjoyed all the activities. 

The hotels they booked for us were a great fit for our needs, from practical and convenient in Bangkok to boutique in Chiang Mai to luxurious in Phuket.  Everything went extremely smooth throughout the trip with no glitches or hiccups.  We recommend the company and would use them again for future trips.

Travel Review: Luxury Singapore, Bali / Indonesia, Malaysia, Myanmar (Burma), & Thailand Trip, 5-Week Tour

KS

kanak s.
Feb 26, 2020
The travel company was very easy to work with and especially our travel specialist. We had planned our itinerary according to our interest and he delivered. All the hotels but one place were what we wanted. Guides were very knowledgeable, helpful and went out of their ways to make our trip enjoyable. All traveling vehicle and drivers were very good and safe. We were able to see and do what we wanted.
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