Our Bali Travel Specialists

We had the best time—it was a trip of a lifetime! Everything was so smooth and planned out by the Zicasso travel company. We loved everything about the trip.

Zicasso’s travel company did such a great job putting the trip together. I was charged for an extra night at our hotel in Paris, but they are refunding that and the Cairo portion of the trip we had to cancel.
Our Paris tour guide was great and I’d recommend her to anyone. Our Rome tour guides were very good. Hong Kong was fine. Our Tokyo guide was wonderful.
Really, the only hiccup on the trip was our hotel in Hong Kong. The company that picked us up dropped us at one hotel, not the correct one. Thankfully, a couple of their bellhops walked us and all our luggage several blocks to the correct hotel. Our tour guide the next day also went to the wrong hotel, but we only lost about 45 minutes before we figured out the issue. If you use that hotel again, please make sure folks know which hotel is which.
The "Fast and Furious" car experience was OK; however, my grandson was so tired he slept through most of it. The chopstick-making was fun, as was the glass-blowing experience.

Overall, it was a true 10-star trip. It was planned meticulously and exceeded our expectations at every level. From the planning of this trip to the day we landed in Singapore, Zicasso’s travel company was with us every step of the way. Our travel agent kept abreast of every aspect of our itinerary and was just a text or a phone call away for the duration of our trip. We felt safe, secure, and well taken care of. It was the best company to tour the gems of Southeast Asia. We are grateful to the travel agent and the entire team for arranging this spectacular trip.

Zicasso’s travel company was fabulous to work with. They responded to messages promptly and helped us plan the perfect trip. All of our guides were friendly, knowledgeable, and professional. Our hotels were amazing and all experiences were exactly as described. The travel company checked in with us at every location and helped us when our flight was super delayed. I would highly recommend them!

From start to finish, our experience with Zicasso’s travel company was truly exceptional. Before booking our Bali trip, I did extensive research and spoke with at least seven agencies, but from my very first conversation with the travel specialist, I immediately knew this company was different.
What stood out most was their approach. Instead of launching into generic recommendations or trying to sell us a prepackaged itinerary, the travel specialist first asked us what we wanted from this trip. She wanted to know what we envisioned, what mattered most to us, and what kind of experience we hoped to have. She even asked whether I had done my own research and if I already had ideas about where we wanted to stay, which I deeply appreciated. That level of respect for a client’s own planning and preferences was something no other agency offered, and it spoke volumes about how thoughtfully they operate.
Most importantly, every recommendation the travel specialist made was centered around the fact that we were traveling with our 18-month-old. She carefully curated an itinerary that was luxurious, beautiful, and memorable, but also genuinely baby-friendly at every step. The accommodations were spectacular five-star properties, perfectly suited for a family with a young child, and every activity, transition, and destination was chosen with comfort, convenience, and family enjoyment in mind. They provided everything from cold water bottles daily to a baby seat for our young one. The travel specialist somehow managed to create a trip that felt indulgent and completely practical for traveling with a toddler. It was a rare balance and something we are incredibly grateful for.
And then there was our guide, who was simply extraordinary. We cannot speak highly enough of him. Traveling internationally with an 18-month-old can be demanding, but he took it upon himself to help care for and entertain our son in ways we never expected. He gave us the gift of being able to fully enjoy Bali, our meals, the sights, our experiences, and even simple moments like taking family photos because he was always there with warmth, patience, and genuine affection for our little one. He became so much more than a guide; he became part of what made this trip magical.
Our driver was equally wonderful. He was kind, attentive, and incredibly engaged with our son. In fact, our little one learned both of their names and frequently asked for them, often preferring their company over ours, which honestly says everything about how special they both were.
This wasn’t just a well-planned vacation. It was a deeply personalized, thoughtful, and unforgettable experience created by people who genuinely care about their clients. We left Bali with beautiful memories, immense gratitude, and the feeling that we were cared for every step of the way.
If you are considering booking with this agency, do so without hesitation. Their professionalism, attention to detail, and genuine heart are unmatched. We could not recommend them more highly.

Our trip with Zicasso's tour company was nothing short of exceptional. From the start, our travel specialist took the time to really understand what we wanted and created a perfectly paced itinerary that reflected all of our preferences. Everything felt thoughtfully planned and tailored just for us.
What truly set this experience apart was how the team handled the unexpected. When our flights were cancelled, the agent who supported us on-site went above and beyond. He quickly rearranged every hotel and activity, shifted our entire schedule by a day, and extended our trip so we wouldn’t miss anything. He made it all look effortless.
Throughout the trip, our specialist acted as our personal concierge, helping with every schedule change and request with kindness, patience, and professionalism. It made the entire experience feel seamless and stress-free.
We’ve traveled a lot and this was hands-down one of the best services we’ve ever received. A huge thank you to our specialist and agent, and to the entire team at the travel company. We would absolutely book with them again and have already recommended them to family and friends!

Zicasso’s travel specialist was a great resource in assisting us plan a trip to Thailand. We decided "last minute" (February) to plan a trip to Thailand in March and although it was a very short timeline, the travel specialist jumped into action and created several possible itineraries. We had a call so he could better understand our goals and with only a few tweaks, we signed off on a 12-day plan and off we went.
He is very personable and has experience living and traveling in the region, so he could speak first-hand on some of the recommendations. He was very thorough in helping us think through all the details; ie., packing, transportation, guides, drivers, money exchange, battery packs, passports, etc., etc. We did have a few questions while we were in Thailand and he was responsive to our queries.
The local guides and drivers in Thailand were all very good and we totally appreciated having that level of support, which was a first for us. It set a new level of travel for my husband and me. We would definitely work with Zicasso and the travel company for future travel. Thanks for the opportunity.

This trip was amazing; it exceeded all my expectations. I’ve traveled a lot and this Zicasso travel company gave VIP service from start to finish. I will always use them for all my future international trips.