Thailand Travel Agents & Reviews

I enjoyed working with Zicasso’s tour company. They were very responsive to my request and planned the perfect itinerary for my family.

All the day tours and the guides were highly experienced and a lot of fun to spend time with. The elephant sanctuary was clearly a highlight, as were both boat tours of the amazing islands off Phuket.

All the hotel accommodations and services were top-notch. We especially enjoyed the restaurant recommendations in each area.

The trip app was very helpful and we appreciated the daily communication and document sharing of boarding passes.

Overall, we truly enjoyed our first visit to Thailand. It is a very beautiful country, but more importantly, we found its people very friendly and welcoming.

This was my fifth trip using Zicasso and they have never disappointed me or my grandchildren, who have accompanied me each time. They introduced me to our travel company and fulfilled all our needs and beyond.

The trip with Zicasso’s tour operator was truly unforgettable. From the moment we booked with them to the very last day of our vacation, everything was seamlessly organized and executed. The attention to detail was impeccable, ensuring we could relax and fully immerse ourselves in the beauty and culture of Vietnam and Thailand without any worries.

The itinerary they crafted for us was well-balanced, offering a perfect mix of sightseeing, cultural experiences, and relaxation. The accommodations were luxurious and exceeded our expectations, providing a comfortable retreat after each day's adventures.

The tour guides were incredibly knowledgeable, passionate, and friendly, enriching our experiences with their insights and local expertise. They made sure we didn't miss out on any hidden gems and helped us navigate through each destination effortlessly.

Overall, our travel company exceeded our expectations in every way possible. We highly recommend them to anyone looking for a premium travel experience in Asia. Their attention to detail, personalized service, and dedication to customer satisfaction truly set them apart.

My husband and I booked our honeymoon in Thailand with Zicasso's travel agency. We worked with our travel agent to plan it and the itinerary was incredible! I barely had to do anything. He booked all of our activities, hotels, and transfers.

Transportation:

We went to four locations (Bangkok, Chiang Mai, Koh Samui, and Krabi) and each time we traveled internally, a guide would drop us off and pick us up. Truly door-to-door service! We also had a private guide and driver for each of our planned activities. Our domestic travel was so incredibly easy and we were super lucky to have all of them be on time and seamless! Our tour operator monitored all the flights and before our honeymoon, made sure to update a couple whose times had changed to ensure we got to our destinations with enough time.

Activities:

We wanted our honeymoon to be equal parts adventure and relaxation. We spent the first half of our trip in Bangkok and Chiang Mai. We toured temples, did a street food tour, took a day trip to a floating market, spent a day learning to cook with a local family, spent a day with rescue elephants, and visited a gorgeous national park, to name a few things. All were private tours with private guides! A shout-out to our amazing guides in Bangkok and Chiang Mai. We then spent intentionally unstructured time at the beaches of Koh Samui and Krabi (I’d recommend Krabi over Koh Samui (I was the one who added Koh Samui to the itinerary, but should have listened to our travel agent!). Krabi was so perfect for a honeymoon.

Accommodations:

All were five stars and beautiful! We had cute honeymoon welcome gifts everywhere we went.

In summary, it was so worth working with our travel team to plan a stress-free honeymoon. We had an incredible time and couldn’t have loved it more!

We had a good relationship with our Zicasso travel agent, who helped to organize our dream trip to Japan. The trip itself was lovely. The accommodations were top-notch and our agent created a customized itinerary that accommodated our special requests to attend a baseball game, overnight at a Zen monastery, and visit a tea farm.

The only downside was that once we were in Japan, our main contact ended up being another outfit, one that organizes tours for countless tourists each year. As a result, we didn't have consistent contact with our tour operator. It was only possible to reach their representatives via email or by using roaming to call them on ($$$). It would have been better to be able to reach reps and local guides via text message or WhatsApp.

The information provided by the in-country tour company hadn't been updated since before the Covid-19 pandemic. It consisted of a series of PDF files with hyperlinks that weren't live, so you couldn't simply click for more information. It left a less-than-luxurious impression.

Nevertheless, the trip was still spectacular and we had a great time.

Overall, we had a great time. First, I want to thank our Zicasso travel consultant, who helped us plan an itinerary that met all of our needs. She was very prompt and incorporated our feedback.

As first-time travelers to Southeast Asia, we wanted a travel company that would tailor a trip to our wishes, provide seamlessness as we moved among the countries, and be responsive to daily changes that might occur. Zicasso's travel operator was all that and more.

From the extremely helpful pre-trip consult to the back and forth regarding various possibilities, the proactive recommendations based upon deep experience in the areas, the carefully selected guides and drivers, and handling little wrinkles as they occurred, our travel agent and his team were absolutely tops.

We loved each stop and, as a result, have become promoters of visiting such a fascinating and welcoming part of our world.

Although frequent travelers, this was our first trip to Asia. We greatly wanted to visit Thailand, but were uncertain how to proceed in planning our trip. Through Zicasso, we came into contact with our travel agent. We had great conversations with him about our interests, what we were hoping to experience in Thailand, and our travel style. He put together an initial travel itinerary, which we subsequently modified in follow-up conversations. Our agent was great to work with and we felt very involved in the process of setting up our trip.

We have now returned from the trip and it was wonderful, or as my wife keeps telling people, magical. The attention to detail was impressive. The accommodations were first-rate. Travel occurred as planned, with air and land travel within Thailand going without a hitch.

My wife has food allergies and was very concerned about how she would manage in Thailand. Our agent made sure our hotels and excursion providers were well informed of her dietary restrictions ahead of time and she was able to relax and enjoy herself without worry. As an example, when we went to the breakfast buffet at our hotel in Bangkok, a staff member approached us and went over their buffet, telling my wife which dishes to avoid.

The best part of our trip was our guide. He was a wonderful person who took great joy in sharing his vast knowledge of Thailand with us. The excursions we took were enriched by his presence.

Our agent was readily available to answer any questions we had as our travels progressed. We felt that his company’s resources were available to us throughout our travels and that he had our backs. I would like to emphasize that we were extremely pleased with the company and are highly recommending them as we recount our trip with friends and family. I would not hesitate to work with them again in planning future travels.

Overall, Zicasso’s travel company did a pretty good job of planning the trip. The staff were very friendly and welcoming. The spacing of the events on the itinerary was well-balanced, with a good mix of activities and free time!

The South Korea portion of our trip was flawless, with excellent guides and events planned for each day. Our local tour guides knew to change the itinerary when they noticed there was a chance to optimize timing for certain events to avoid crowds or that we were doing too many activities that were similar, which was excellent!

One point of feedback: Key transfers were missed (eg, We were expected to find our own way out of Hakone to get to the train station to Tokyo, only to find out the night before that taxis were refusing to come out to our hotel for fares because it was too far, and the hotel didn’t offer any good solutions. We were very lucky that our wonderful tour guide for Hakone offered to drive us at the last minute, otherwise we would’ve missed the train and our subsequent booked teamLab Planets and food tour in Tokyo.)