Thailand Travel Agents & Reviews

The places selected for our trip (Thailand and Vietnam) were beautiful and we experienced diverse activities. Our hotels were all outstanding: gorgeous rooms, great/responsive services, yummy included breakfasts. The guides they found were so informative and helpful; they really went above and beyond to connect and engage us. The drivers were very safe and we were amazed at their ability to navigate those busy city streets! We felt that the travel agency really understood what we were looking for on our trip. We do wish the itinerary was a bit more detailed for our Type A personalities. We had to ask for additional information on start times, once we got closer to the date, for the activities included.

Everything honestly went off without a hitch. We had an enjoyable time, and we always knew what was happening. If there were any questions, we had the answers quickly! Overall, I can’t see why we wouldn’t use them again for any future trips in the region.

The trip was fun and exciting and went very well. The guides chosen were very knowledgeable and attentive, and logistics good. Suzie and the team were all very attentive.

From start to finish, the entire process of working with the travel company was exceptional. Many thanks to Vy, who responded quickly to emails despite the time difference and worked with me and my family for several last-minute changes to our original plans. Guides in both countries were friendly, punctual, and knowledgeable. Accommodations were lovely and in great locations. 

It was particularly helpful that the travel agency has offices in these countries, as there was always a contact available to support. I received WhatsApp messages immediately upon arrival in Bali and a guide to navigate through the airport, which was invaluable. We would definitely recommend the travel company to anyone traveling to this area of Asia.

Although I was pretty late in getting started on the planning for this trip, Kevin at the travel agency was fantastic in putting together an itinerary that perfectly matched what I was after. Kevin responded in a timely fashion to all of my inquiries, and my family was able to focus on enjoying our visit without having to worry about the details. Kevin took care of everything! Kevin engaged excellent tour guides and drivers for our trip, and the hotels he booked were wonderful. I highly recommend Kevin's services for anyone traveling to SE Asia, and I plan to go back to him for any future trips to that area.

We worked with Ambrose at the travel company and had an amazing trip to Cambodia, Vietnam, and Thailand. We were planning our trip around a wedding in Khao Lak, Thailand, and were looking to squeeze a lot in during the week and a half before. Working with Ambrose and his team was so easy from start to finish. Ambrose was super responsive, which was something I noticed from the moment we were paired via Zicasso. My fiancé and I had a ton of questions, which he patiently and thoroughly answered. The only thing we booked ourselves was our departure and return flight for the trip and the hotel for the wedding (which was outside our travel plans made with our travel agency). Everything else was handled by our travel team.

Our itinerary was incredibly thorough and included all of our flights and transportation during the trip, which was amazing. The itinerary also included information about e-visa applications, local culture, tipping, and other handy information. Ambrose consolidated all of our information into a neat package within the itinerary, which was easily accessible online and via the travel app. He was super accommodating when we had to make a last-minute change about a month before the trip because the bride changed the wedding dates.

While on the trip, everything was seamless, and we did some really incredible activities. Our local guides and drivers were always on time and waiting when we arrived, and for every activity planned. Ambrose and his team were also available via chat through the travel app while we were on our trip. Just one thing to note is that once the trip starts, the customer is liable for any changes. We had a minor miscommunication at the end of our trip and did not realize that canceling a transportation we no longer required would not be refunded.

Overall, Ambrose and his team were excellent to work with, and we had an incredible trip. I would definitely recommend them and would use them again if or when we take another trip to Asia.

This was an excellent company to work with. We would recommend it to all. However, I want to preface this review by stating that this trip was planned back in January 2020, prior to the challenges posed by the global health situation, and that this trip was postponed three consecutive times, extending over three years. Our original travel planner left the company and a new one was assigned to carry this trip to completion. She did a great job. 

The goal of our trip was based on cultural aspects and engaging with the people of the countries we visited. Despite the setbacks, this was a good trip. Of course, there were several instances beyond everyone’s control that caused it to be less than stellar. Weather conditions and pollution were significant issues. We didn't see the sun for 30+ days. Additionally, changes due to the global health situation impacted the trip significantly. 

However, the explanation of events and the proposed itinerary were far more glorious. It wasn't bad, but it was different. However, all in all, it was a great trip nonetheless. Yes, we would recommend it to all.

It would have been a fine trip if not for the terrible weather. The monsoon season was supposed to be over, but it rained on most of the days I was in Pokhara. The Annapurna range was not visible-in the rain, so there really was not much of a vista for the hikes. With the slippery ground we also had to cut the hikes short as well.

In general the travel company and its local representatives are helpful. The local guides are very accommodating and just really nice to work with.