Thailand Travel Agents & Reviews

This was an amazing, easy, patient, and understanding booking and tour guide process from start to finish!

Due to my job, I am not always able to check my personal email in a timely fashion and so communication was choppy on my end, but my Zicasso travel consultant was patient, kind, and understanding.

He booked tours I was interested in and made many suggestions to ensure my trip would be an ultimate success. There were even a couple of times that I asked for a late check-out or a booking for a flight between the islands that wasn't already planned for and he accommodated my requests easily.

Overall, Zicasso’s travel company did a pretty good job of planning the trip. The staff were very friendly and welcoming. The spacing of the events on the itinerary was well-balanced, with a good mix of activities and free time!

The South Korea portion of our trip was flawless, with excellent guides and events planned for each day. Our local tour guides knew to change the itinerary when they noticed there was a chance to optimize timing for certain events to avoid crowds or that we were doing too many activities that were similar, which was excellent!

One point of feedback: Key transfers were missed (eg, We were expected to find our own way out of Hakone to get to the train station to Tokyo, only to find out the night before that taxis were refusing to come out to our hotel for fares because it was too far, and the hotel didn’t offer any good solutions. We were very lucky that our wonderful tour guide for Hakone offered to drive us at the last minute, otherwise we would’ve missed the train and our subsequent booked teamLab Planets and food tour in Tokyo.)

We had an amazing, nearly three-week trip throughout Southeast Asia. Zicasso's tour operators did an incredible job planning all of the details of the trip. In general, I am not easily impressed and I tend to be pretty upfront with my criticism. In this case, I was truly impressed. I really don't have any criticism about the whole experience.

This was a very complicated trip, with eight cities/locations and six internal flights. We had great communication in the months and weeks leading up to the trip. They were receptive to all of our requests and they gave very good advice when we had questions.

All of the guides were great. The hotels were amazing and all of the details of the activities, transfers, and internal flights were well thought out and well coordinated. I was so impressed by their attention to detail. They were also willing to be flexible and able to make changes, even during the trip. I was able to reach them throughout the trip by WhatsApp and they responded quickly every time. I would recommend them wholeheartedly.

We had a great time in Taiwan. The travel company suggested a few experiences that I would not have thought of and they turned out great (e.g., boba-making class, tea picking/making experience). Our driver/tour guide was also great... very courteous, knowledgeable, and a good driver. He was also very flexible with the itinerary and offered to drive and wait for us while we went shopping, even though I'm pretty sure it was later than when he was supposed to work. It was also nice that he was our tour guide in Taichung and Taipei.

Zicasso's travel company was amazing! I cannot say enough good words about this company and all the people we worked with!

We planned our honeymoon to Thailand with our travel specialist. He gave us a call shortly after we filled out the contact form. We talked about what we were hoping for on our vacation and what kinds of hotels we like to stay at, etc. Our specialist was very responsive over the whole planning process and would send us sample itineraries until my partner and I were completely happy with the whole trip. His suggestions were thorough and we didn't have to do any research on our own.

We did a trip around the whole country: Bangkok, Chiang Mai, a couple of national parks, and Koh Samui. We had mostly private tours and they were all fantastic! The drivers and tour guides were all friendly and knowledgeable.

Each night, our contact messaged us all the details we needed for the next day. It was super-helpful and allowed us to relax more knowing someone was there for us. We really enjoyed our experience and would be happy to work with this travel company again!

Our trip was seamless from start to finish. We were thoroughly impressed by the expertise and attentiveness of our local guides—their knowledge, perfectly timed tours, and the thoughtfully planned itinerary by the Zicasso trip planner made for an exceptional experience.

We had a great trip to Japan with this Zicasso travel company. We booked pretty late, so there wasn’t great flexibility in creating the itinerary, but the locations and activities chosen were excellent. The guides were professional and organized, and the transfers and other arrangements were pretty flawless.

We could have used more downtime/fewer guided hours on a long, two-week trip. Despite the internet hype, Japan is not hard to navigate, especially once you’re in country and can ask for help from your hotels. We didn’t need as much handholding (a person at the airport, a person to take us to the train station, etc). The experiences were excellent, though perhaps pricier than necessary.

All in all, it was a great trip that required little thinking on our part.