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Thailand Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Thailand

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Thailand travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Lenny in Thailand

Lenny's Travel Agency

5.0

 Based on 153 reviews

See Lenny's profile

Destinations:

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Thailand

Verified Review

Colleen M.
Submitted on 3.3.2023

We were fortunate to be connected with Lenny and his crew at the travel agency for our family vacation to Thailand and Cambodia. Lenny helped us to design a trip full of wonderful memories and experiences of a life time. Lenny’s  expert knowledge of this part of the world and his attention to detail created an itinerary that was customized and personalized for our interests and priorities. He took the time to design a trip that accommodated the needs of a family travelling with a 12 year old. He was extremely organized and detailed with everything from planning through execution. He and staff communicated very well and were always accessible to answer questions.The travel agency took care of all intra-trip flights, hotels, transfers, guides, drivers, excursions and visas. Every single pick up, meeting time, and activity went as planned. The moment we stepped off the plane there was a driver to pick up or a guide ready to take us on our next excursion. I’m not exaggerating when I say there was never one hiccup or miscommunication. It all went so smoothly.  The hotel choices were exceptional. The guides, so knowledgeable, providing an enriched experience of the local culture.Our son loved the guide in Bangkok as he was interesting, fun and engaging. I would also like to extend a special shout out to our guide in Cambodia. He taught us so much about his country and went out of his way to make our time there very special. 

Travel agent Allison in Sri Lanka

Allison's Travel Agency

4.9

 Based on 25 reviews

See Allison's profile

Destinations:

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Bhutan
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Cambodia
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India
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Laos
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Nepal
3  More

Verified Review

Douglas D.
Submitted on 3.11.2023

Excellent planning and execution throughout the trip. Allison did an excellent job guiding us through the planning process and made many great suggestions for our first trip to India. I don't think our wonderful trip would have happened without her assistance.  All of the hotels were terrific, the local staff was excellent and professional and dealt with the inevitable last-minute changes with grace and helpfulness.  The local city guides and drivers were excellent and when my wife got a cold and a bad case of "Delhi belly" they were very caring and thoughtful.  Highly recommended!!If you decide to go to India do NOT miss going to an Aarti (a religious ceremony) on the Ganges River in Hardiwar. You will never forget this.

Travel agent Suzie in Indonesia

Suzie's Travel Agency

4.7

 Based on 152 reviews

See Suzie's profile

Destinations:

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Bali / Indonesia
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Cambodia
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Japan
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Thailand
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Vietnam

Verified Review

Jeffrey F.
Submitted on 1.27.2023

I thought the logistical planning of the trip was excellent. I was met at each airport gate, taken through customs quickly and met upon exit from the airport. This part of the experience was exceptional. I traveled to Thailand and Cambodia where the hotels selected for me were good, not great but am not quite sure what were the alternatives. The only negative I would say is that the explanation of the tours that were selected were a bit misleading and in some cases just not necessary. The amount of walking required was very understated as well as the amount of time we spent in traffic after completing a tour which terribly frustrated me. Honestly, if I had been told up front, I may have decided not to do the tour but in any case, it would have been my decision. But that is the reason I gave a rating of 4 vs 5 as the trip was fairly expensive and I should have been told about the extensive walking and traffic delays. Suzie was good and responsive in the planning again I would have appreciated more info up front on the tours.

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Travel agent Hien in Thailand

Hien's Travel Agency

5.0

 Based on 1 reviews

See Hien's profile

Destinations:

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Thailand

Verified Review

Sahil S.
Submitted on 11.28.2022

Our trip to Thailand was amazing! Everything was planned perfectly by the agency. Pickup from the airports was on time and our tour guides were beyond spectacular. The knowledge they presented during our tours and drives was very helpful. The lunch places they took us were absolutely delicious! Def will refer our friends and family.

Travel agent Jeremiah in Thailand

Jeremiah's Travel Agency

4.8

 Based on 75 reviews

See Jeremiah's profile

Destinations:

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Cambodia
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Laos
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Myanmar (Burma)
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Thailand
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Vietnam

Verified Review

Bob F.
Submitted on 2.27.2023

 Amazing Experience. Just arrived home from our month-long trip to SE Asia (Vietnam, Cambodia and Thailand) and could not be more thrilled with how things went. We worked closely with Charles, whose expert knowledge of this part of the world and client-focused attention, created an itinerary customized and personalized for our interests and priorities. This is a service-oriented organization demonstrated from planning through execution. Charles and his staff (special thanks to Bruce!) took care of all intra-trip flights, hotels, transfers, guides, drivers, excursions and visas. The hotel choices were terrific. The guides, so knowledgeable, provided an enriched experience of the local culture. Special shout out to our guide, who guided us through the north of Vietnam. This travel company is a top-notch organization. 

Travel agent John in Indonesia

John's Travel Agency

4.8

 Based on 158 reviews

See John's profile

Destinations:

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Bali / Indonesia
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Cambodia
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Laos
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Myanmar (Burma)
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Thailand
1  More

Verified Review

Raymond J.
Submitted on 3.12.2023

We have booked several trips through Zicasso, and the service we received this time was absolutely up to the standards we have come to expect. Our trip included Vietnam, Laos, and Cambodia. In each country we were paired with a guide and driver who took excellent care of us. (As an aside, we must say that our Hanoi driver, was superb in safely navigating that city's crazy traffic.)Ms Pham, our trip planner, was patient and revised the itinerary on several occasions to meet our needs. She went out of her way to contact an airline that had issued tickets with our names incorrectly listed. She gave good advice about the itinerary as we worked things out. We especially appreciated the agency's "no hassle" airport service in obtaining visas and getting us through Immigration quickly because we travelled with carry-on luggage and thus were able to zoom through airports.The only slightly negative thing I would say is that our itinerary had nothing planned for the afternoon and evening or our arrival in Cambodia, and nothing for the following morning. That afternoon and evening were packed, and the heat was terrific, so we found that day exhausting. To be perfectly fair, we are largely to blame because we should have noted that we had too much leisure followed by a lot of activity, but I wish the agent had suggested that the food tour occur on the evening of our arrival in Cambodia.Everything else was exceptional: great hotels, excellent drivers, guides who seemed not only knowledgeable but genuinely concerned about us, and activities perfectly suited to our desires. I would recommend this agency without hesitation. 

Travel agent Ambrose in China

Ambrose's Travel Agency

4.9

 Based on 29 reviews

See Ambrose's profile

Destinations:

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Cambodia
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Laos
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Nepal
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Thailand
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Vietnam

Verified Review

Rebecca B.
Submitted on 11.29.2022

We worked with Ambrose at this travel company and had an amazing trip to Cambodia, Vietnam and Thailand. We were planning our trip around a wedding in Khao Lak, Thailand, and were looking to squeeze in a lot in the week and a half before. Working with Ambrose and his team was so easy from start to finish. Ambrose is super responsive which was something I noticed from the moment we were paired via Zicasso. My fiancé and I had a ton of questions which he patiently and thoroughly answered. The only thing we booked ourself was our departure and return flight to the trip and the hotel for the wedding (which was outside our travel with our travel agency). Everything else was handled by our travel team. Our itinerary was incredibly thorough, and included all of our flights and transportation during the trip which was amazing. The itinerary also included information about e-visa applications, local culture and tipping, and other handy information.  Ambrose consolidated all of our information into a neat package within the itinerary which was easily accessible online and via the travel App. He was super accommodating when we had to make a last minute change about a month before the trip because the bride changed the wedding dates. While on the trip everything was seamless and we did some really incredible activities. Our local guides and drivers were always on time and waiting when we arrived and for every activity planned.  Ambrose and his team were also available via chat in the travel app while we were on our trip. Just one thing to note is that once the trip starts any changes are liable to the customer. We had a minor miscommunication at the end of our trip and did not realize that by cancelling a transportation we no longer required would not be refunded. Overall Ambrose and his team were excellent to work with and we had an incredible trip. I would definitely recommend them and would use them again if/when we take another Asia trip. 

Travel agent Eric in Thailand

Eric's Travel Agency

4.9

 Based on 59 reviews

See Eric's profile

Destinations:

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Thailand

Verified Review

Kim V.
Submitted on 2.22.2023

We worked with Eric from our travel agency. The whole process was fantastic. There was an initial call and number of emails to narrow down our itinerary and match our interests and budget. He offered great suggestions outside of what we had thought of both of which ended up being the highlights of our trip include a trek and bicycle tour. He surprised us, and how personable he was including meeting us at our hotel for a personal introduction after arrival. He was accessible by text if any questions came up everything went completely smooth without any delay to the itinerary included attention to details I.e needed late check out on one day, presence for certain rooms etc. I have never use an agent before, but would do so again- highly recommend their services. 

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Featured Reviews

Thailand Trip Review: Chiang Mai, Chiang Rai, Thai Cooking Class, Organic Farm Visit

CR

Carla R.
Nov 25, 2022
Thailand November 2022We first started planning the big trip to Thailand in January 2020. We chose this travel company based on the fact that they were based in Bangkok as opposed to the US. We started planning our 16 day trip, purchased our flights on Cathay Pacific (one business class and one business class reward companion ticket) to travel in November 2020. Our travel agent, Jack, was a delight to work with in planning our trip. We put down a 30% deposit. And then, COVID happened. Flights were cancelled and Thailand was shutdown for who knows how long. Jack stayed in touch us over the next year. In the fall of 2020, Jack issued a travel voucher for our deposit to be used in 2021. In September of 2021 on the hopes of being able to travel to Thailand, we rebooked our flights on Cathay Pacific (which is very challenging if you want to use miles for one ticket). I last spoke to Jack in early September 2021 with a promise to keep in touch about which parts of Thailand might open in November 2021. In early October 2021, I received an email from the Office Manager of the travel company letting me know that Jack had passed away. Our trip was scheduled for November 2021, and Thailand had announced that some cities would be open on November 1st for tourism, however, four of the eight locations on our itinerary wouldn't be opening until sometime in January/February 2022. And, you still had to quarantine in Bangkok for one week upon arrival. So, I sought advice from the travel company's office manager and she told us it would be better to reschedule for 2022. Again, we cancelled our flights. We were reassigned to Eric, a travel agent for a trip in October, November 2022. We weren't able to book flights until April 2022 with Cathay Pacific and the only reward travel dates available put us to a 20 day trip. Eric was great to work with in extending our itinerary. He then informed us that the travel company wouldn't be able to honor our whole deposit because the travel voucher had expired on December 31, 2021. I was very upset about this since they had advised us to postpone our trip to 2022 without mentioning we would lose our deposit. I contacted Zicasso to see if they could help me. I was helped by an amazing Zicasso Travel Care Specialist, Andrew. The travel company came back and was able to recover about 75% of our deposit and Zicasso helped out with the rest. I will always recommend Zicasso to anyone looking for a travel agency! 

Thailand & Cambodia Luxury Family Vacation Review: 2-Week Travel

JB

John B.
Jan 30, 2023
We just returned from a two week trip to Thailand and Cambodia. We found our travel consultant through Zicasso. Lenny and his team at the travel agency were so incredibly professional, knowledgeable, responsive, helpful, and friendly. They helped us craft a family trip with our adult kids that exceeded all of our expectations.We’ve done a fair amount of international travel and worked with a number of different travel groups and Lenny and his team were as good or better as any that we have experienced. Not only are they helpful in the initial trip design and listening to what you want to do but then come back with a wide range of options as you refine your trip. Then, during the trip itself, they were checking in daily, making sure everything was going smoothly. All of their related travel guides and Hotels were so well integrated. We expected a few bumps along they way and really had very few if any which considering all the logistics in visiting 4 areas and lots of activities is hard to believe. Would highly recommend using this travel agency on any travels you may have in Asia and specifically, Thailand and Cambodia. John B. 

Thailand Luxury Vacation Review: Train Market, Night Food Tour, 16-Day Travel

DG

Diane G.
Mar 09, 2023
We had a great experience with this travel agency.  Lenny was extremely responsive and everything worked like clockwork.  We travel extensively and would rate this experience as one of the best.  While we did all the regular tourist sites, he also planned some off the beaten path adventures.  The train market was something most don't see but it was a highlight of the trip.  He arranged all transports and flights which were executed perfectly.  Highly recommend you contact this company if you're headed to Thailand!

Luxury Thailand Honeymoon Travel Review: Chiang Mai, Krabi, Phi Phi Islands, Cooking Class, Elephant Sanctuary Experience

JB

Josh B.
Dec 12, 2022
We can't say enough great things about Eric and this travel company. We contacted them with only about 1.5 months to plan 2-week honeymoon trip in Thailand, and they absolutely knocked it out of the park. Every hotel, tour, and experience was memorable, and it was shaped exactly how we requested, easily making changes and multiple itineraries to craft the perfect trip. Our trip was the perfect mix of adventure and relaxation—we got to do the classic Thailand tourist experiences, but also our travel agency helped us experience real, local, Thai culture that we would have never seen or experienced without their help. From the moment we landed to the moment we departed, everything was taken care of, and Eric was always a message or phone call away for anything that we needed. If you have the chance, book your Thailand trip with this travel company!

Thailand Luxury Honeymoon Trip Review: Gastronomy & Culture, 12-Day Tour

KK

Kristine K.
Jan 06, 2023
We really enjoyed our honeymoon in Thailand and loved that we were able to immerse in the culture.

Luxury Thailand, Vietnam & Cambodia Tour Review: Bangkok, Hanoi, Chiang Mai, Koh Samui, Siem Reap, Angkor Wat, Halong Bay

SF

Scott F.
Jan 29, 2023
Our trip to Vietnam, Cambodia & Thailand was a huge success! Our travel agency: Flawless & Seamless are the first words that come to mind. They made our trip memorable! The itinerary they curated was thoughtful & well paced. Their attention to detail was evident throughout the experience. Special mention to Lenny for his expert level planning and execution. Special mention to the team for their continuous care and daily planning the whole trip. WE ABSOLUTELY RECOMMEND THIS TRAVEL COMPANY FOR YOUR TRAVEL NEEDS! We will be back someday and will not think twice about using their services. Thank you, thank you!!!  

Luxury Thailand Vacation Review: Chiang Mai, Khao Sok, Bangkok, Koh Samui, Elephant Sanctuary, 2-Week Tour

NA

Naif A.
Sep 01, 2022
Great travel company that actually listens to what you need and keeps checking in to see if you need anything. I will definitely use their services when traveling to Thailand again. 

Thailand Luxury Travel Review: Bangkok, Krabi, 10-Day Trip

LW

Lisa W.
Mar 02, 2023
Our trip was wonderful and the team at the travel agency were fantastic. They worked with us to plan and make changes to the itinerary until we were completely happy with the plan. Every part of the trip was well organized. Our contact person in Thailand was extremely responsive and answered all of our questions. All of the tour guides were very knowledgeable and pleasant to spend the day with. The accommodations that Lenny suggested were fabulous. We would highly recommend this travel company.

Luxury Thailand, Cambodia & Vietnam Trip Review: Bangkok, Phuket, Halong Bay, Chiang Mai, Phang Nga Bay, Elephant Sanctuary

BF

Bob F.
Feb 27, 2023
 Amazing Experience. Just arrived home from our month-long trip to SE Asia (Vietnam, Cambodia and Thailand) and could not be more thrilled with how things went. We worked closely with Charles, whose expert knowledge of this part of the world and client-focused attention, created an itinerary customized and personalized for our interests and priorities. This is a service-oriented organization demonstrated from planning through execution. Charles and his staff (special thanks to Bruce!) took care of all intra-trip flights, hotels, transfers, guides, drivers, excursions and visas. The hotel choices were terrific. The guides, so knowledgeable, provided an enriched experience of the local culture. Special shout out to our guide, who guided us through the north of Vietnam. This travel company is a top-notch organization. 

Luxury Thailand Vacation Review: Bangkok, Kanchanaburi, Chiang Mai, Waterfall Hikes, Sea Cave Kayaking, Cooking Lesson

BA

Brittany A.
Nov 13, 2022
We usually prefer to plan trips ourselves, but decided to work with an agent for our two-week trip to Thailand. Lenny and the travel team planned the perfect trip for us from beginning to end - I am so happy we worked with them! They truly listened to our preferences and organized every detail, which made our experience stress-free and incredibly enjoyable. The guides and tours they work with in Thailand also are top-notch. We loved the time we got to spend with Tong, Mr. Piak and Sam, who guided us through Bangkok, Kanchanaburi and Chiang Mai, respectively. Our travel company also organized some once-in-a-lifetime activities, including one-on-one time with elephants, beautiful waterfall hikes, sea cave kayaking, and a cooking lesson with a local family, which were among the (many) highlights of our trip. The travel agency's team was in contact with us almost daily to prep for the next day’s activities and to ensure we were enjoying our stay - it was the perfect amount of contact, informed and well-connected without feeling intrusive. (Shoutout to Vanda, who is an all-star!) I cannot say enough good things about this team - from communication and logistics, to hotel and excursion choices, everything was well done. I would not hesitate to work with this travel company again. It was a joy :) 
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