We highly recommend this travel agency.We wanted to go to SE Asia for a month-long trip but didn't know where to start; it seemed so overwhelming. Then, thru Zicasso, we found this company. Soon after engaging with them, they gave us a good idea of where we should go and what we should based on our desires and constraints. Together, we designed a trip that was fantastic. We just returned from spending a month visiting five countries, and we loved our entire trip. And when we needed help or had questions along the way, they were readily available to support us.we are recommending them to all of our friends, and we will certainly use them again if we travel to that part of the world.Show More
This tour company did an outstanding job. Trip was without problems. Guides were excellent. This company with the travel planners contacted us frequently during our vacation. Could not have asked for more.Show More
The trip planner from the travel agency made our trip perfect. He worked with us to create a custom itinerary providing a great balance of seizing the opportunities Thailand provides along with some downtime for self-exploration. Our planner knew Thailand very, very well being able to make comparisons between cities, excursions, and hotels to ensure we'd get the most out of our trip. He was very responsive throughout the planning process and provided a seamless travel experience allowing us to focus on vacationing and new life experiences. Additionally, the local guides, our guide in Bangkok, and our guide in Chiang Mai, both went above and beyond to make local food and outing recommendations along with even letting us customize our guided tours. They were both very knowledgeable, fun, and our guide in Chiang Mai even went out of the way to book us a Thai massage in person upon our asking.Hope to travel to Asia again and will definitely reconnect with this travel agency!Show More
The trip exceeded all expectations. Our trip planner and the entire travel team are excellent. Our trip planner was very responsive when we requested a few mid course changes during the trip. She was always available and responsive. The trip was arranged online and we never met the planner, but she listened to us and provided a near flawless trip. We would use her again and give her the highest recommendation. The guides were terrific as are all the people of Japan. I am usually a person of few words, but could go on and on about our experience and the quality of service.Show More
I really had an excellent time on this trip and enjoyed working with this travel agency. This was my first visit to India and visiting Kashmir and Ladakh was an extraordinary experience. I've been lucky to travel a lot and have visited Bhutan previously, so I was a bit concerned that Ladakh would feel too same-same. Not at all, Despite the commonalities of Buddhist culture, the scenery is very different and the preservation of Tibetan culture in Ladakh unique. I was also lucky to be one of the last foreign tourists to visit Kashmir before the state was closed due to the ongoing problems.I appreciated that my travel agent gave me a lot of options and I never felt pressured to spend more or less. While I like luxury, in the end, I chose the more moderate (still extremely nice and luxurious) option, which turned out to be the right choice for me. She seemed truly interested in making the trip match my interests and needs, which I very much appreciated.The hotels repeatedly exceeded my expectation and I felt my travel agent had steered me very well. I also "discovered" one place in Ladakh that also turned out to be excellent and my travel agent investigated as well. The real highlight in terms of hotels was a Palace in Gurugram. It really is a royal palace and was just absolutely breathtaking. The rooms had authentic original Buddhist style paintings on them. I'm not one to video hotel rooms but I did this one! I felt incredibly lucky to have that experience as well as many others. I was grateful that my travel agent dissuaded me from basing myself in Leh and doing day trips. Leh is very touristy. Worth seeing the sights but not very enchanting to stay.My visit to Kashmir was great too. I never felt unsafe, though I wasn't terribly worried about safety. Frankly, the Kashmiris overall were thrilled to have a foreign tourist and would love to see more, though that won't be happening for awhile now. Obviously, it is important to be sensitive to the local mores but that's true everywhere and not particularly in Kashmir. I can't recall any problems that I had with anyone. The Indian military presence was strong but not a particular problem (for me). My travel agent had both prepared me for any formalities (less than I expected by a lot) and the local guides were ready as well. My guide in Kashmir was truly knowledgeable and arranged some special experiences geared to my personal interests. By the way, Kashmir is the place to buy souvenirs--excellent rugs and carvings. Not really much in Ladakh.Ladakh was truly special. I've seen plenty of Buddhist monasteries but still ended up amazed. Monasteries built into hillsides. For the first time, I got to see part of a religious festival. I appreciated that I was able to sit in a chair as I have a few back problems (arranged without any mention by me). I also had the opportunity to speak with Buddhist monks and observe several Buddhist ceremonies. I'm not Buddhist myself but I have an appreciation and respect for the religion and culture.My guide in Ladakh worked very hard to make sure I was happy. He really worked very hard as did the driver. They were careful of my safety but not restrictive or afraid to let this solo travel go solo as appropriate.I got around a lot of Ladakh and managed to avoid the tourist hordes (thanks to the agent's wise advice) that go to particular parts of Ladakh but avoid the rest. I'm glad I got up to Baltistan (Turtuk) near the Line of Control but I don't know that it would be for everyone. Different cuisine and people. It's a very long but stunning drive. This is the one bit that may've been a tad oversold. Meeting the local "king" (well, his son) in the tattered remains of their home/palace sounded exotic and interesting but was perhaps a bit melancholy and touristy. However, I loved the touristy camels in the desert in Nubra--though I got to be the last tourist of the day as the stars came out.I should mention that if you travel to this part of the world, you have to expect a few hiccups and roll with them. The pass between Kashmir and Ladakh was closed/open and we ended up waiting for hours and hours to get through. In retrospect, however, it became clear that my guides had handled it exactly correctly. Climate change means that there is more rain than previously so more mudslides than previously. My driver was incredibly skilled--the best I've had. The drive over the pass between Leh and the Nubra Valley -- the highest motorable road in the world -- was terrific and I loved it with no similar problems.Overall, I was enormously pleased with both the trip and the travel agent. I would be glad to work with this agency again.Show More
Latest Thailand Reviews
Trip Review for Thailand: 9-Night Tour of Bangkok, Chiang Mai, Koh Lanta, Krabi
Luxury Thailand Travel Review: Bangkok, Chiang Mai, Koh Lanta, Two-Week Honeymoon, Street Markets, Elephant Sanctuary, Raft Trip
Southern Asia Travel Review:, Luxury Trip to Vietnam, Cambodia & Thailand, De Nang, Hoi An, Hua Hin, Bangkok
Thailand Couple's Trip Review, Kanchanaburi, Bamboo Rafting Lunch, Hellfire Pass & Burma Museum, Elephant Sanctuary
I can’t imagine going to Thailand without this Travel Company: they gave us a beautiful, tailor-made itinerary with no-stress travel from beginning to end. At the outset, our decision to use Zicasso for this trip was based on the following factors: 1) previous amazing experience booking/planning our honeymoon, 2) loved ones’ stories of travel difficulties in Thailand, and 3) our confidence in the travel planner’s (owner and founder, Travel Company) abilities and expertise. Additionally, my husband and I have very demanding careers with very little personal time; thus, planning a Thailand itinerary that incorporated every city and activity we desired seemed like a gargantuan task.
Of those we spoke to, our travel planner was most exceptional, and his own experiences of once being a newcomer in Thailand shaped his unique perspective on must-see sights and worthwhile adventures. Our planner spent a great deal of time speaking to us one-on-one by phone as he planned the trip, and stayed available to us throughout our time in Thailand by an app. Our trip was 14-days (18 days counting travel), and involved many transfers by air, car, boat, and bus. The planner advised us on what to book, and even helped us decide the cities and length of time spent in each city. Our itinerary incorporated 3 nights in Chiang Mai, 5 nights in Krabi, 4 nights in Bangkok (6 if you count the first and last nights), and 2 nights in Kanchanaburi. Our travel planner booked every single activity, hotel, and car, bus, boat, and flight for us: from in-country domestic flights to making dinner reservations for us. For Krabi, I wanted a jacuzzi villa at a beautiful resort only accessible by boat and he secured it for us! The most difficult hotel to book was the floating villa on the River Kwai; it’s considered one of the most beautiful floating hotels in the world, so it was a high-priority and somewhat difficult but our planner did it!
Since I am vegetarian, the travel planner went above-and-beyond to book me vegetarian meals on every domestic flight and for every activity. Every guide and/or driver was made aware of the vegetarian issue, and--in the end--it was as if I had more [vegetarian] food than the meat-eaters! I’ve never felt so accepted and included as I did on this trip. I’ve been to countries where these accommodations were not fully provided by guides/agents; thankfully, these struggles have long been “history” since we started booking with Zicasso!
Even if he was out of the office, our planner had us connected with his other team members, and every guide and driver was provided our contact and vice versa. For our time in Kanchanaburi, we were booked an amazing guide who was with us from pick-up to drop-off (3 days!) for all of our Kanchanaburi activities. I had a concerning abrasion after a fall in Krabi, and our guide took us to a hospital, translated for us, and even coordinated with the doctors to expedite our clinic visit.
We can’t imagine our trip without this Travel Company, and the fabulously flawless care provided by the travel planner and his team. Our planner’s dedication to perfectionism and seamlessness shines through how he runs the company, and we are grateful that we were matched up with them. For anyone on the fence, the extra funds required to book a comprehensive package really are worth it for Thailand. Especially if you want to travel outside of the city you fly into, hiring a team like this company is absolutely imperative if you want confidence and trust in those transporting you and guiding you through each city.
Cambodia & Thailand Travel Agent Review: Floating Market, Chiang Mai Cooking Class, Ta Prohm Temple, Angkor Wat, 9-Day Tour
Thailand Travel Agent Review: White Temple in Chiang Rai, Exploring Bangkok, Cooking Class with Local Family, Luxury Trip
Thailand Luxury Honeymoon Trip Review, Phuket Beach, Bangkok Midnight Food Tour, Elephants
Travel Review: Tropical Vietnam & Thailand Trip, Da Nang, Golden Bridge, Hanoi Motorcycle Tour, Bangkok Sunset, the People & Food
Thailand Travel Agent Review, Culture, Biking, Boating, Food & the People
Travel Agent Review: Southern Asia, Hanoi Motorbike Backroad City Food Tour, Lan Ha Bay Cruise, Thailand Elephant Sanctuary