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Fiji Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Rossean in Australia office

Roseann's Travel Agency

4.9

 Based on 229 reviews

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See Roseann's profile

Destinations:

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Antarctica
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Australia
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Cook Islands
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Fiji
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New Zealand
2  More

Verified Review

Kristin B.
Submitted on 4.24.2020

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

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Travel Agent Kate in New Zealand

Kate's Travel Agency

4.9

 Based on 56 reviews

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See Kate's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Ken B.
Submitted on 7.5.2022

The trip was the kind of experience you have once in a lifetime - that's the expectation I set out and that's exactly what we achieved. Actually I should say that it exceeded my (our) expectations. Each place we visited was an entire "experience", and something that we will remember forever. I feel like Kate (from our travel agency) and her planning played a huge role in that success. She really excelled at listening to what we wanted, putting together the best options, and really custom crafting everything. It was not flawless, but I didn't expect that as it was pretty complicated with a lot of moving parts. But the few times we needed help or an adjustment, Kate was right there with us taking care of things. Gave us a real sense of comfort knowing that she was just a text or email away and would instantly respond. Most everything was flawless - we did ask for one change along the way, and she proposed a second change when a better hotel option opened up. Beyond that, the biggest challenges we faced was just airline delays, and that is impossible to control. We had several guided (private) tours and a couple of small group tours, and Kate just picked the best of the best for each of our experiences - we had folks were who both expert and personable.

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Travel agent Rick in Australia

Rick's Travel Agency

4.9

 Based on 136 reviews

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See Rick's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Shilpa D.
Submitted on 8.1.2022

Rick and this travel agency did a wonderful job planning and executing our Australia vacation. Rick was very prompt in answering emails and any questions I had throughout the planning as well as when we were in Australia. I would recommend Rick to everyone who wants to go on vacation Down Under. The hotels and excursions were all really good. We missed our domestic connection after landing in Brisbane, gave Rick a call, and he suggested an airport hotel for us, and called our hotel in Port Douglas to let them know of our late arrival that night, so arrangements could be made for us to be able to check in after midnight. The WebEx video call Rick did with my husband and me before we went to Australia to explain to us what to expect at all the places and how things work around there, was extremely helpful. Overall, a great experience. Thank you Rick and to our travel company.

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Travel agent Sharon in Australia office

Sharon's Travel Agency

4.8

 Based on 742 reviews

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See Sharon's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Caledonia
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New Zealand
2  More

Verified Review

Debbie R.
Submitted on 8.6.2022

Overall it was a wonderful experience. I especially enjoyed the snorkeling in the Great Barrier Reef, the Wildlife Sanctuary in Port Douglas where we fed kangaroos and ate breakfast with the most beautiful birds on a private tour. We also went on an amazing wine tour in the Yarra Valley. We saw penguins exit the water and find their nests on Phillip Island (where Hemsworth brothers are from) and went on an interesting Arcades tour of Melbourne. Planning with our travel agency's help made our lives much easier. It was helpful to receive the personalized support as we wouldn't have been able to plan such a comprehensive trip on our own and on such short notice. I highly recommend others use their services to fulfill their dream vacations. 

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Travel agent Quinn in Tahiti

Jo's Travel Agency

5.0

 Based on 26 reviews

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See Jo's profile

Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Tho P.
Submitted on 8.17.2022

We went to French Polynesia. I was extremely impressed with Jo and how she was able to make accommodations for our trip as it changed during the planning phase. She was able to secure us everything we needed when our plans finally materialized. The trip itself was amazing and we were so happy that all the planning paid off. The airport transfers were amazing and we had no problems feeling lost or frustrated by any part of the trip. The only thing I would say was even a little hiccup was having to wait in Mo'orea after checking out as the Hotel could not accommodate late checkout. We made do by renting e-bikes and traveling around the island. But again, overall, it was an amazing trip and we are grateful to Jo for for making it so special!!

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Featured Reviews

Fiji Vacation Review: 2-Week Tour

GT

gail t.
Jun 23, 2022
Fantastic trip thanks to Sharon at our travel agency. We had a complex itinerary in mind with several locations in Fiji we wanted to visit in a relatively limited amount of time. Other travel agents were not able to accommodate our interests and frankly, many seemed to be promoting their own tastes over ours. Sharon was exactly who we needed. The communication was great from start to finish. Her knowledge of and enthusiasm for the country was evident from the start, as was her understanding of what we were looking for. A perfect trip to a magnificent place!

Fiji Travel Review: Luxury Honeymoon Trip

SP

Sapna P.
Mar 25, 2022
We had the most amazing honeymoon vacation to Fiji thanks to the travel company planning every last detail! Our trip was originally planned for 2020 and had to be postponed, and our travel planner helped rebook everything for us (including making some changes to the itinerary as needed)! They completely took the stress out of the travel planning process and I would recommend using them without any reservations. Even in the 1-2 days leading up to our departure, the planner was available by email and phone to answer any last questions we had. We were blown away by the travel company and will certainly use them again the next time we visit Australia or Fiji! 

Luxury Fiji Honeymoon Review: 2-Week Trip

AL

Abby L.
May 17, 2022
Rick was the perfect match for helping plan our honeymoon in Fiji. He worked hard to understand our preferences and picked two perfect resorts. Our honeymoon was an absolute dream trip! We could not have done it without Rick!

Australia & Fiji Trip Review: Sydney, Port Douglas, Snorkeling, Uluru Sunrise Tour, 16-Night Vacation

LC

lei c.
Jul 18, 2022
My agent Shelly did a great job planning out my vacation. Loved all the arrangements, pick up and drop off were all on time without reminding. Resorts were beautiful, hotels were located at very convenient places. Enjoyed all the tours, unfortunately it rained all three days while we were at Sydney, did not get to see the beautiful blue mountains. But overall really appreciate Shelly's hard work. I have recommended her to several of my friends already. 

Luxury Australia & Fiji Trip Review: Sydney, Kata Tjuta, Uluru Sunrise Trek, Kangaroo Island, Daintree Rainforest, Wilson Island

KB

Ken B.
Jul 05, 2022
The trip was the kind of experience you have once in a lifetime - that's the expectation I set out and that's exactly what we achieved. Actually I should say that it exceeded my (our) expectations. Each place we visited was an entire "experience", and something that we will remember forever. I feel like Kate (from our travel agency) and her planning played a huge role in that success. She really excelled at listening to what we wanted, putting together the best options, and really custom crafting everything. It was not flawless, but I didn't expect that as it was pretty complicated with a lot of moving parts. But the few times we needed help or an adjustment, Kate was right there with us taking care of things. Gave us a real sense of comfort knowing that she was just a text or email away and would instantly respond. Most everything was flawless - we did ask for one change along the way, and she proposed a second change when a better hotel option opened up. Beyond that, the biggest challenges we faced was just airline delays, and that is impossible to control. We had several guided (private) tours and a couple of small group tours, and Kate just picked the best of the best for each of our experiences - we had folks were who both expert and personable.

Fiji Family Travel Review: Yasawa Islands, Cruise, Beaches, 2-Week Trip

AG

Angelica G.
Jul 15, 2022
Great experience overall. The destinations were what we expected and more.Rick was great understanding what we wanted and he knew how to deliver it.

Tahiti & Fiji One-Month Vacation Review: Yasawa Island, Sanasana, Huahine, Denarau Island, Moorea, French Polynesian Cuisine

AK

Alfred K.
Mar 06, 2020
For the most part, this travel company did a very good job. Most of the hotels were beautiful and in amazing places, but not all. I think they were more familiar with Fiji than French Polynesia, and that showed in their picks. Most of the tours were excellent, but there was one that they should take off the list. I would also like to have had more scheduled tours, but perhaps there are not that many more of interest.

Australia, New Zealand, & Fiji Couples Tour Review: Sydney & Melbourne, Wildlife, Beautiful Landscapes, Great Barrier Reef

NK

Nita K.
Mar 03, 2020
A group of 10 people (5 couples) have been planing a trip to New Zealand and Australia for the last 5 years.  Our travel designer with this travel agency finally helped us make it happen this past February 2020.  She took into consideration our needs, interest, activities we like, vegetarian meal needs and planned a 16 day trip for us.  The final Itinerary was very well organized and detailed, it included description and website connection to  air line details, hotel to airport transfers, hotels at each locations, all the tours and activities we were schedule to do.  It also included all additional activities we planned  ourselves ( we had at the last minute added 2 night stay in Fiji, and we had booked our own international flight.)  Their agency App, helped my group so much on a daily base to know what we were doing and where we were going.  Our travel designer being a local Australian, made it easy for us to call her anytime we had questions or concerns, which she took care of immediately.  My group all agreed that we will use the designers's services again for future tours to other countries.Thank You travel designer for making such a Memorable trip to New Zealand and AustraliaK. Group

Fiji, Australia, & New Zealand Travel Agent Review: Sydney Fireworks, Australia Zoo, Great White Sharks Tour, Romance

MT

Meredith T.
Feb 29, 2020
The trip was absolutely incredible.  So well planned to minimize travel time and maximize experiences.  I cannot say enough amazing things about our travel planner from this tour company.  After putting our information into the Zicasso site they then provided 2 travel agencies to compete for my business.  After 2 min of speaking with the planner from this tour company I knew she was the one I wanted to have planning this trip.   She could literally work with any ideas, time or budget to create anyone’s dream trip.  For us we had 3 weeks, a few must do experiences, and a surprisingly expandable budget.  She provided more options that we could add to our dream trip that we didn’t know were even possible.  I am a terrible planner and our planner was able to overcome my procrastination, lack of availability, and my last min ideas.   She handled every detail and all I had to do was give her the thumbs up.  We were excited and frankly exhausted just reading through that final itinerary, we couldn’t believe how much we were going to be able to do and I tear up just thinking about it.  We planned a lot of traveling going to three different countries and multiple places within those countries and she not only sent me paper copies of all of my itineraries, vouches and confirmations for every flight hotel car rental and experience she also had an app with all of that in it along with maps, information guides, dining suggestions and so much more.  Also the app allowed us to stay in contact with the travel planner who was able to let us know of any changes in our itinerary or if there were any issues with any part of our trip she would handle them.  We had a helicopter ride planned that got cancelled due to weather.  After discussing possible options with our planner using the messenger in the app, she was able to effortlessly schedule it back into our itinerary.  And she continued to check in on us throughout our trip to see how we were doing.  She was amazing. 

Australia, Fiji & New Zealand Travel Review: Coober Peady, Great Barrier Reef, Uluru, Luxury 4-Week Tour

DF

Deborah F.
Feb 17, 2020
Our agent did an incredible job of setting us up with a wonderful trip to Australia, New Zealand, and Fiji.  The first time we spoke we gave her a general idea of what we wanted to see and do.  She sent an itinerary, we spoke again and made adjustments to that itinerary, and next thing we knew, it was a perfect plan.  Due to the fire and weather issues, she kept track of us, and advised us along the way of any changes that had to be made.    I can't say enough about how impressed I am with our agent's working so hard to make sure we had a memorable experience.  And I truly appreciate her efforts.
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