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Fiji Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Rossean in Australia office

Roseann's Travel Agency

4.9

 Based on 229 reviews

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Roseann's Travel Agency

4.9

 Based on 229 reviews

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Destinations:

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Antarctica
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Australia
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Cook Islands
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Fiji
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New Zealand
2  More

Verified Review

Kristin B.
Submitted on 4.24.2020

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

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Travel Agent Kate in New Zealand

Kate's Travel Agency

4.9

 Based on 51 reviews

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Kate's Travel Agency

4.9

 Based on 51 reviews

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Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Jana S.
Submitted on 3.25.2020

Being a first time visit to NZ and so far away we thought best to be in the hands of someone that knows the land.Our travel designer was able to put find us excellent flights at a better cost than we could have on our own.A detailed itinerary was presented based on our physical activity level, cultural tastes, accommodation and general interests.Our designer was easy to work altering some of her suggestions to activities and points of interest that we favored . We traveled the north and South Island,for almost 4 weeks and never encountered any problems with reservations for accommodations or tours, they were seamless. Our car rentals were prearranged as well as Ferry tickets, etc. making it stress free and allowed us time to focus on enjoying our sightseeing. It’s a beautiful country with people that couldn’t be nicer, it was a trip of a lifetime.

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Travel agent Rick in Australia

Rick's Travel Agency

4.9

 Based on 132 reviews

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Rick's Travel Agency

4.9

 Based on 132 reviews

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Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Jen W.
Submitted on 12.9.2021

We had the most wonderful 15 days in French Polynesia that I could’ve hoped for! Rick was so helpful in getting us prepared for knowing what to expect across our many islands and excursions.  The trip was set up to let us experience a wide variety of things from cultural, historical, water and land excursions.  The recommendations for the types of accommodations in the locations were spot on!there was a small service worker strike that had the potential to impact our transitions through the islands and I return home. I reached out to Rick over the weekend as soon as I learned about it. He was so responsive, and very helpful. 

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Travel agent Quinn in Tahiti

Jo's Travel Agency

5.0

 Based on 22 reviews

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Jo's Travel Agency

5.0

 Based on 22 reviews

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Destinations:

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Australia
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Cook Islands
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Fiji
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New Zealand
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Tahiti

Verified Review

Katerina G.
Submitted on 11.18.2021

I absolutely loved working with Jo. She knows her islands! She was the only travel agent who actually listened to me and took into consideration my preferences, instead of just sending me a bunch of options and asking me to pick what I wanted to do. The best part of working with a travel agent is that they get to know you and plan the trip just for you. Jo did just that! I highly recommend working with her travel agency. 

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Travel agent Warren in Australia office

Warren's Travel Agency

4.7

 Based on 386 reviews

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Warren's Travel Agency

4.7

 Based on 386 reviews

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Destinations:

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Cook Islands
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Fiji
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Papua New Guinea
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Tahiti

Verified Review

Michael k.
Submitted on 3.12.2020

In a word, amazing! I found myself using that word a lot on this trip. Everything went as planned and it was an absolutely incredible journey, very glad I did it. The hotels all treated me like I was their most important person, and the venues and tours that I went on were, in a word, amazing!Absolutely would recommend Zicasso as a travel service for New Zealand. A little pricey, but they sure delivered! I had to contact their office in New Zealand twice and they were exceptionally helpful. 

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Travel agent Sharon in Australia office

Sharon's Travel Agency

4.8

 Based on 738 reviews

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Sharon's Travel Agency

4.8

 Based on 738 reviews

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Destinations:

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Australia
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Cook Islands
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Fiji
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New Caledonia
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New Zealand
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Verified Review

Linda B.
Submitted on 4.4.2020

New Zealand is amazing country and 2 1/2 weeks wasn't nearly enough time.  We planned the trip because our daughter was studying abroad in Wellington for the semester.  Our travel planner tailored the trip to our specifications, quickly making any and all necessary changes.   Traveling from the South Island to the North, the itinerary was thorough and included maps, directions as well as additional activities to do in each location.  We arrived on the South Island, just after a heavy rain storm that closed Milford Sound.  This was to be our first excursion and we were a bit disappointed.  We contacted our travel planner and her team in New Zealand who were diligent in trying to rebook a modified version of the tour.  Due to weather it did not happen, but the customer service exceeded our expectations. The rest of our time went as planned with awe inspiring scenery from glaciers to geothermal sites and relaxing daytrips to wine regions and beaches. The real testimony of our travel company's "above and beyond" customer service came four weeks after we returned home.  Our daughter's program was canceled due to COVID19 and she needed to return home before June.  Neither United or Air New Zealand would help us with rebooking.  We called our travel planner and she immediately contacted the airlines having new tickets issued within a day.  When these flights were canceled, she again contacted the airlines and found a flight to get her back.  We can't thank her enough for handling this stressful situation.

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Latest Fiji Reviews

Tahiti & Fiji One-Month Vacation Review: Yasawa Island, Sanasana, Huahine, Denarau Island, Moorea, French Polynesian Cuisine

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Alfred K.
Mar 06, 2020
For the most part, this travel company did a very good job. Most of the hotels were beautiful and in amazing places, but not all. I think they were more familiar with Fiji than French Polynesia, and that showed in their picks. Most of the tours were excellent, but there was one that they should take off the list. I would also like to have had more scheduled tours, but perhaps there are not that many more of interest.

Australia, New Zealand, & Fiji Couples Tour Review: Sydney & Melbourne, Wildlife, Beautiful Landscapes, Great Barrier Reef

NK

Nita K.
Mar 03, 2020
A group of 10 people (5 couples) have been planing a trip to New Zealand and Australia for the last 5 years.  Our travel designer with this travel agency finally helped us make it happen this past February 2020.  She took into consideration our needs, interest, activities we like, vegetarian meal needs and planned a 16 day trip for us.  The final Itinerary was very well organized and detailed, it included description and website connection to  air line details, hotel to airport transfers, hotels at each locations, all the tours and activities we were schedule to do.  It also included all additional activities we planned  ourselves ( we had at the last minute added 2 night stay in Fiji, and we had booked our own international flight.)  Their agency App, helped my group so much on a daily base to know what we were doing and where we were going.  Our travel designer being a local Australian, made it easy for us to call her anytime we had questions or concerns, which she took care of immediately.  My group all agreed that we will use the designers's services again for future tours to other countries.Thank You travel designer for making such a Memorable trip to New Zealand and AustraliaK. Group

Australia, Fiji & New Zealand Travel Review: Coober Peady, Great Barrier Reef, Uluru, Luxury 4-Week Tour

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Deborah F.
Feb 17, 2020
Our agent did an incredible job of setting us up with a wonderful trip to Australia, New Zealand, and Fiji.  The first time we spoke we gave her a general idea of what we wanted to see and do.  She sent an itinerary, we spoke again and made adjustments to that itinerary, and next thing we knew, it was a perfect plan.  Due to the fire and weather issues, she kept track of us, and advised us along the way of any changes that had to be made.    I can't say enough about how impressed I am with our agent's working so hard to make sure we had a memorable experience.  And I truly appreciate her efforts.

Fiji, Australia, & New Zealand Travel Agent Review: Sydney Fireworks, Australia Zoo, Great White Sharks Tour, Romance

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Meredith T.
Feb 29, 2020
The trip was absolutely incredible.  So well planned to minimize travel time and maximize experiences.  I cannot say enough amazing things about our travel planner from this tour company.  After putting our information into the Zicasso site they then provided 2 travel agencies to compete for my business.  After 2 min of speaking with the planner from this tour company I knew she was the one I wanted to have planning this trip.   She could literally work with any ideas, time or budget to create anyone’s dream trip.  For us we had 3 weeks, a few must do experiences, and a surprisingly expandable budget.  She provided more options that we could add to our dream trip that we didn’t know were even possible.  I am a terrible planner and our planner was able to overcome my procrastination, lack of availability, and my last min ideas.   She handled every detail and all I had to do was give her the thumbs up.  We were excited and frankly exhausted just reading through that final itinerary, we couldn’t believe how much we were going to be able to do and I tear up just thinking about it.  We planned a lot of traveling going to three different countries and multiple places within those countries and she not only sent me paper copies of all of my itineraries, vouches and confirmations for every flight hotel car rental and experience she also had an app with all of that in it along with maps, information guides, dining suggestions and so much more.  Also the app allowed us to stay in contact with the travel planner who was able to let us know of any changes in our itinerary or if there were any issues with any part of our trip she would handle them.  We had a helicopter ride planned that got cancelled due to weather.  After discussing possible options with our planner using the messenger in the app, she was able to effortlessly schedule it back into our itinerary.  And she continued to check in on us throughout our trip to see how we were doing.  She was amazing. 

Fiji, Australia & New Zealand Trip Review, Luxury Vacation, Camel Ride in Outback, Theater at Sydney Opera House, Wildlife

PS

Paul S.
Nov 27, 2019

My wife and I wanted to take a “bucket list” trip to Australia, New Zealand & Fiji, and we started our research by reviewing several of the large touring companies’ packages. With each package we reviewed, however, we found none that we were totally satisfied with. None included all of the areas we wanted to visit and things we wanted to do, and all of the packages included some activities/tours we had no interest in.

We saw a number of excellent online reviews on Zicasso and decided to give them a try. They put us in touch up with two great and small travel agents. Both were very knowledgeable of the countries we planned on visiting and passionate about creating tailor-made small-group tours for their clients. We knew we would be working with a great travel agent regardless which one we chose.

We chose this travel planner at this travel company as our agent and could not have been happier with our decision. He arranged our hotels, airfare, transfers, train and bus transportation, small group tours, and tickets to all of the sights/activities included in our itinerary. Due to his detailed and meticulous planning, and we had a first-class and truly amazing trip. We highly recommend using this agency and hope to use them again in the future.

Australia, New Zealand & Fiji Solo Tour Review: Matagi Island, Australia Zoo, Snorkeling & Helicopter View of Great Barrier Reef

SP

Susan P.
Dec 20, 2019
Susan P. Trip of a lifetime by the travel planner at this travel company. Arrangements down to the last detail. Flew into Sydney. Did a harbor tour. Walked thru "the Rocks". Toured the Opera house-wonderful tour. Into the blue mountains-unable to hike due to wildfires. Flew to Uluru: Rode a camel to the field of lights and enjoyed a buffet dinner under the stars. Did a Segway tour around the base of uluru. Flew to Cairns and onto Port Douglas: Major highlight of the tour. The lodge was tranquil-right on the Mossman river-terrific spa.. Snorkled the Great Barrier Reef-Amazing! Helicopter into the rain forest stopping at a waterfal for lunch and then over the Great Barrier Reef. Private tour by 4x4 into areas of the rainforest. Flew to Brisbane and spent a day on a private tour of the Australia Zoo-best day evah. New Zealand was beautiful. Toured toured the south island with a small tour group. Flew to Fiji staying on a private island with its private resort Matangi. Most beautiful, tranquil, kind people. Great service, food. Snorkled and spent time in the spa. I fleww to Australia business class via an Australian airline. Comfortable seats, layed down flat for sleep. provided pad for the seat, pillow and blanket-actually got some sleep. Coming home out of Fiji it was American Airlines business class-Seats did not lay down-foot piece remained dowm. I purchased business class to be able to lay down because my legs swell and I have arthritis so the trip home was miserable. Didn't anticipate that.All in all the trip was quite amazing and well put together.Thank you!!

Travel Review: Luxury New Zealand & Fiji Tour, Doubtful Sound Overnight Boat Cruise, Te Papa Tongarewa Museum

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Carole G.
Mar 19, 2020
This travel team created an incredible itinerary for us.  We had never been there and didn't know what we should see and what not to miss.  Each day was "the best day of the trip" - each day exceeded our expectations and thrilled us.  From a private behind the scenes tour of the Te Papa museum to an overnight cruise on a fjord, we were thrilled.  Along the way we had some phenomenal guest houses (B&Bs) with wonderful hosts and beautiful views.  The materials they sent us with our itinerary were thorough and easy to use.  We would definitely recommend them to anyone considering a tour of New Zealand.  

Fiji Travel Review: Luxury 5-Week Vacation, Boat Cruise

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revivit w.
Nov 14, 2019
Great holiday well chosen resorts .thank you travel planner 

Travel Review: Luxury Fiji & New Zealand Honeymoon, Doubtful Sound, Dart River, Cruise, Fishing, Kayaking, Hiking, 12-Day Tour

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Ingrid R.
Oct 07, 2019
Absolutely amazing! From the first moment I had contact with this travel company, I knew they were the company I wanted to work with. Our travel specialist is just great! He gave all kinds of options of things we wanted to do and worked patiently with me while we perfected the itinerary. And then when I decided I wanted to get married in Fiji while on the trip, he helped facilitate that. Before we left we found out that on our Doubtful Sound overnight cruise there were going to be 50 teenagers. Our travel specialist contacted me immediately and offered to book us on a smaller boat so it would be quieter and more relaxing for our honeymoon. There was great communication with him and his staff, and they sent us all of our vouchers, directions and extra information before the trip. So organized! Seriously, it was the best trip I've taken. The resort in Fiji was superb. Our honeymoon itinerary in New Zealand was luxurious, adventurous and romantic. It went completely smoothly. There were no problems at all. Everyone was always where they were supposed to be. The accommodations were magical. If I do any travel to Australia I will absolutely use this travel company!

Fiji & Australia Vacation Review: Kangaroo Island, Great Ocean Road, Wildlife, Mountains & Ocean

AL

Alice L.
Nov 09, 2019
I got exactly what I asked for. Everything was done. Transportation, hotels, tours and some meals all booked. I loved that everything was organized and all I had to do was enjoy the adventure. The trip was wonderful.
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