
Matteo's Travel Agency
Based on 420 reviews
Destinations:
Verified Review
Matteo and his staff are absolutely the best! Before our trip even started, they were always available and kept us informed on any new travel restrictions. During our trip we had some changes due to flight cancelations and missed connections. They worked to change transportation and tours. We were greeted by guides at every location that made us feel special! I would highly recommend using them for your travel needs. 6 stars if I could.
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Vanessa's Travel Agency
Based on 62 reviews
Destinations:
Verified Review
Where to begin? I was initially contacted by Nina to discuss what we had in mind for our trip to Italy. She learned of our basic interests and took it from there to a trip we could have never imagined on our own. She was extremely informative, responsive and simply a great all around person who soon became what I now consider a dear friend. She set up a wonderful journey, with many great areas of interest and natural beauty. Everything was taken care of, including luxury transport, lodging, personally guided individual tours with brilliant English speaking guides, and spot on dining recommendations. We wanted for nothing!On several occasions, the scheduled hikes proved a little strenuous for us, so Nina immediately put into place a Plan B which allowed us to continue without interruption, but with a little less wear and tear on our old bodies! So we still got to see the views on the Path of the Gods, and watch the goat herder milk the goats and make fresh cheese, but without the tougher ups and downs originally planned.In short, everything was superb, spectacular and and literally life changing. We will never go to Italy again without Nina planning our trip. The plan she prepared for us was perfect and came off without a hitch. But then we had to go home.And this is where Nina kicked into overdrive. The US requires a negative Covid test no sooner than one day before departure. My test at the Palermo airport came up positive. My two traveling companions tested negative. I was literally taken into custody for a seven day isolation and sent the other two home. Nina tried every which way to get me cut loose to isolate on my own, but in Sicily that is not possible, and I was taken to an awful place and held until I could test negative. Nina helped me reschedule my flights, helped me contact the US Consulate, and ultimately got me transported back to Palermo, lodged in a beautiful hotel, and transported to the airport for my successful flight home. Without her help, I would probably still be stuck in Sicily.
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Courtney's Travel Agency
Based on 1 reviews
Destinations:
Verified Review
I would highly recommend the travel company to anyone looking to vacation in Southern Italy. I loved the combination of this husband and wife team where it was easy to communicate with the wife as an American but she met her husband in Sorrento so he is a native there. They both spend so much time in Sorrento that they were able to provide us with excellent recommendations of excursions, tour guides, places to eat and places to stay. I have already recommended them to several of my friends.
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Robert's Travel Agency
Based on 142 reviews
Destinations:
Verified Review
Our travel agency planned an extraordinary 18-day custom vacation through Italy and Switzerland based on our requested activities that exceeded all our expectations. They also suggested additional ideas for fabulous experiences, local guides, hotels and restaurants that made all the difference for an exciting, world-class getaway! Robert was the most expert and friendly travel professional we've ever encountered - who made great things happen and handled all the details.
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Eleonora's Travel Agency
Based on 200 reviews
Destinations:
Verified Review
We originally booked our trip a year before the pandemic, so it took us 3+ years to take the full journey. Throughout the process, Eleonora and her colleagues at this travel company were absolutely fabulous. They worked with us to set up an amazing trip, then re-planned everything and arranged it all for us with some changes after the pandemic subsided enough for us to travel again.During our travels, we got amazing service. Any time we needed anything, we sent a text message and got immediate replies. They recommended and booked restaurants, helped us arrange other things, and were available for our every need. The entire trip went smoothly: drivers were outstanding, tour guides were amazing, and the planning was impeccable. We would definitely use this travel agency again, and will refer our friends and family as well. Our trip to Italy was amazing, and we are grateful for the support and guidance we got along the way.If you’re going to Italy, use this travel company!
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Stefania's Travel Agency
Based on 3 reviews
Destinations:
Verified Review
My best friend and I went to Italy for the first time for either of us and we had a fabulous time! The travel planner did an amazing job with not only helping us plan our trip, but with foreseeing problems ahead of time. We had heard from a few other travelers during our trip that some of their activities were delayed or cancelled and we felt so lucky to be in our planner's hands. She was in contact with us the entire time and really made us feel at ease. I know I am definitely coming back to Italy, and I will definitely use the travel company again!
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Darya's Travel Agency
Based on 1 reviews
Destinations:
Verified Review
We worked with Darya at the travel agnecy to plan and execute an 11 day trip to Italy for our family of 4 in July of 2022. I would like to commend Darya for the absolute top notch service that she provided in helping us on this dream trip - we had an absolutely wonderful time and we would not hesitate to work with her again for any future travel plans. To begin, she really listened to what our wishes were for this trip - the types of experiences were hoping for, the type of accommodations that we had in mind, etc. She was quickly responsive to our thoughts and feedback of the itinerary and made adjustments accordingly. She was able to come up with an itinerary that really encompassed the right types of activities and the balance of activities/free time that fit our needs and expectations and that still fit within our budget. Moreover, during the trip, Darya herself was available by phone whenever we had any issue or hiccup during our travels and was able to quickly address any issues we were having in real time. This was an absolute life saver for us as we had experienced flight delays, lost luggage, and other such challenges. Overall, we are extremely glad to have worked with Darya and this travel agency and hope that all our future travel planning experiences would be as positive and rewarding as this one was.
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Mario's Travel Agency
Based on 291 reviews
Destinations:
Verified Review
We were very pleased with the services provided by our travel agency before and during our trip. Our agent, Rose was incredibly patient and thorough with me during the planning process as well as available during our trip. My wife and I traveled with my elderly parents and had some unusual requests but Rose and the whole team made every effort to accommodate our needs and make the experience very memorable. Everyone was always on time to pick us up and I was informed of delays and travel changes by our travel company before any one else. We felt as if they were watching over us the whole time knowing where we were supposed to be and making sure that we were. There is no doubt that I will contact Rose and this travel agency on my next travel plans as well as refer all my friends and family to do the same.
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