Italy Travel Agents & Reviews

Working with this travel company, our travel specialists, was excellent. Our travel specialist has such a great connection with his clients.  He listens and provides what you want. He has vast experiences with his recommendations. The hotels he recommends,  he uses himself..and these places he arranged were all unique and specifically what we asked for. Our travel specialist is also aware of budgets and will give you honest answers when comparing accommodations. He crafts custom itineraries of Bespoke nature so they are 100% unique to the customers preferences. When it came time for the trip, we received an organized folder with all itinerary and any necessary pre-planned rail tickets and excursion information organized by date. Also, the company has a 24/7 international help line and an App so communication is easy. Our travel specialist and his assistant made it easy for us to travel, answered all our questions and concerns about currency, tipping, restaurant recommendations...gosh I think maybe I might have asked what I should wear! Highly Recommend this travel company.

Our vacation to Italy, Turkey and Greece was amazing, the travel designer at this travel agency did a great job of planning our itinerary with having very little time to work with due to our last minute decision to travel because of covid 19, we managed to see all of the major sites and still had enough free time to enjoy some leisure time on our own. I would recommend this travel agency and Zicasso to anyone who would like to enjoy a worry free vacation. 

When planning any trip we search for the best experience possible.  That experience begins with the planning, choosing whether to book each aspect on our own or to utilize the expertise of a professional.  We explored many options when planning our recent trip to Italy and must say that our travel planner and this travel company did a spectacular job.  In the past we've used some US based travel agents with mixed results.  The planner arranged for trains, drivers, tour guides, boats, hotels and even took care of restaurant recommendations/reservations for us. Each person we dealt with along the way was professional, punctual, knowledgeable and pleasant in every way.  We felt like VIP's from the moment we stepped off the plane in Rome until the minute we sadly had to depart.  We traveled to Tuscany, Florence, Sorrento, and Rome and took day trips almost every day.  We felt like we had a local advocate and the planner's communication was flawless.  It was a true pleasure to leave all of the planning to her and to know that we were in great hands the entire time we were in Italy.  We hope to repeat the experience in other parts of Italy in the future.  We returned from our trip just last night and as we reflect on our 9 days in Italy we have to say that working with our travel planner went a very long way to making this adventure as special as it was.

My husband and I decided to go to Italy for our honeymoon. We didn’t know where to begin when planning, therefore we reached out to this travel team. From the moment we talked to our travel designers about our ideas of what would be our dream honeymoon and told them our budget, they took off planning. When they came back with the preliminary itinerary, you could see they took into account our wants and needs and customized it based on our conversation and their expertise. You could also tell throughout the planning process that they were passionate about putting together the most memorable Italy trip possible. The itinerary was beyond clear, organized, easy to follow, and thorough. They went above and beyond every step of the way. Our honeymoon was soooooo amazing!!!!! Yes, the scenery and culture of Italy has a lot to do with that. However, if we didn’t have the travel designers as our agents, we don’t think it would have been as perfect of a honeymoon as it really was. Everything went extremely smooth throughout our whole trip. We HIGHLY recommend this professional, hard-working, kind, and helpful business. We are so happy we chose this travel team and we feel safe to say that anyone who chooses them will be extremely pleased as well!

My sister and I absolutely loved our trip to Italy that this travel designer with this travel company planned for us. We enjoyed seeing and doing the touristy things (museums, sights, etc.), but absolutely loved our excursions out of the city and learning about the agricultural side of Italy. February was a perfect time to go to Italy as there weren't very many tourists to crowd places. We walked everywhere and the weather was very nice. The trains were fabulous to utilize from city to city. We loved eating all the gelato and would go back to Italy in a heartbeat! 

This was our first trip with Zicasso! We sent in our inquiry for a trip to Tahiti/Bora Bora on a Friday afternoon. A travel designer from the travel company contacted us the same day and worked with us throughout the weekend. By Monday afternoon we had a finalized itinerary!  Planning the trip was easy. The travel designer had first hand knowledge of both places we wanted to go to and kept to our budget while helping us plan a great trip. Our trip ended up being ten days total with five nights in Bora Bora and four in Tahiti. Due to Covid restrictions and lockdowns on the islands, we ended up postponing our trip. She was very helpful in getting everything rescheduled for our new dates. During the trip, she checked in and when two of our activities were canceled due to the weather she was in contact and helped us reschedule or get a refund. In Bora Bora, we stayed in an overwater bungalow and the views were incredible. We were able to jump directly into the ocean and snorkel around our balcony. We enjoyed a helicopter ride over Bora Bora as an introduction to the island - it was breathtaking to see the beautiful water and land from above. We did a 4x4 land tour to learn more about the history and culture of the island and the people. The lagoon tour to swim with sharks, rays, eels and many fish in the coral gardens was an amazing snorkeling experience. The jet ski tour was fun to see the water color change up close and explore around the island.  In Tahiti we had a car so we explored the island at our own pace and visited many places along the way - waterfalls, took an impromptu hike in the water gardens and just enjoyed the beautiful scenery. We ended our trip with a whale watching tour, we saw a mother and baby whale from a distance on our boat. As a bonus we saw spinner dolphins leaping from the water and a sea turtle. What a great way to end the trip! Overall we enjoyed working with the travel designer and would recommend others to plan a trip with her -  Bora Bora/Tahiti are true paradises everyone should see! Zicasso made planning our dream vacation easy, we look forward to using them again for our next vacation. 

On this trip, we traveled to Milan, and Lakes Como and Maggiore. Michela really listened to what we wanted, and tailored the activities she set up for us to our interests, which are history, culture, art, and nature. She also chose hotels that were well aligned with the type of place we like to stay - generally smaller, quiet, and located very close to our areas of focus. Lake Maggiore was the only place we stayed in a huge elaborate hotel, but it was right on the lake and close to the Old Town, which was one of our requirements.The private guides she selected for us at Lake Como and in Milan were very knowledgeable and made our outings extremely informative and interesting.She was very responsive when we had questions, and easy to work with.All in all, I recommend her and her agency for a great trip.

We now understand why this Italy travel agency is on Travel and Leisure's A-list. Simply put, we wanted the trip of a lifetime, and they gave it to us. From the care they took in planning our itinerary with us, to the quality of the guides they engaged, the cooking experiences, the tours (including some we hadn't thought of), arranging transfers, drivers, train tickets, they made this a stress-free anniversary trip for two. It was well worth the relatively small premium over small group tours. The four-star hotel selections (which we asked for) were perfect and well-located. The trip was delayed by COVID, and they kept us informed throughout the year-long delay and applied our deposit the following year.They scheduled half-days of activities, allowing us a lot of time to wander and explore on our own and recover for the next day's wonders. Instead of being exhausted from tour overload, it felt like we got to see the highlights of Italy at a reasonable pace.We chose them over the other company who made it through our decision process by asking, "Given our itinerary, what one activity would you add to give us a better sense of Italy?" They selected a food tour of Bologna during our transfer from Venice to Florence.