Venice's Grand Canal - Venice, Italy
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Italy Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Italy

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Ratings of Zicasso's Service
Travel agent Robert in Italy

Robert's Travel Agency

4.8

 Based on 135 reviews

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Robert's Travel Agency

4.8

 Based on 135 reviews

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Destinations:

England
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France
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Germany
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Ireland
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Italy
3  More

Verified Review

Juan H.
Submitted on 11.13.2021

Our travel specialist made the entire process of traveling abroad for the first time painless. Not only was each activity we desired to complete included, but having all tickets and drivers lined up was invaluable. There was minimal thinking necessary on our part as our travel specialist did all the legwork for us. They were also easy to contact when an issue arose that was not because of them.

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Agent travel Mary in Italy

Mary's Travel Agency

4.9

 Based on 15 reviews

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Mary's Travel Agency

4.9

 Based on 15 reviews

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Destinations:

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Egypt
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Greece
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Italy
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Turkey

Verified Review

John H.
Submitted on 10.18.2021

Our vacation to Italy, Turkey and Greece was amazing, the travel designer at this travel agency did a great job of planning our itinerary with having very little time to work with due to our last minute decision to travel because of covid 19, we managed to see all of the major sites and still had enough free time to enjoy some leisure time on our own. I would recommend this travel agency and Zicasso to anyone who would like to enjoy a worry free vacation. 

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Travel agent Alexandra in Italy office

Alexandra's Travel Agency

5.0

 Based on 81 reviews

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Alexandra's Travel Agency

5.0

 Based on 81 reviews

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Destinations:

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Italy

Verified Review

Travis A.
Submitted on 11.3.2021

Alexandra and her team planned a great honeymoon for me and my wife to Italy (September 2021). It was our first time in Italy and navigating the international COVID requirements was easier because Alexandra answered all of our questions. I am a person who needs to know every aspect of my itinerary; Alexandra always answered my calls even when we were in Italy. In 15 days, we were able to see Venice, Florence, Tuscany, Rome, Sorrento and Amalfi and experience 12 tours/activities. The itinerary was well balanced to having an activity in the morning and relaxing free time in the evening. We are truly happy with our honeymoon.

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Travel agent Debra in Italy

Debra's Travel Agency

4.8

 Based on 18 reviews

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Debra's Travel Agency

4.8

 Based on 18 reviews

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Destinations:

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Italy

Verified Review

Jerry D.
Submitted on 10.11.2021

We were generally very pleased with the travel company and their overall responsiveness and knowledge of the area we visited in Italy. In general, the hotel choices were quite good and some of their suggestions/recommendations were also well received.  All the drivers were very professional and on time and guides quite knowledgeable and friendly.  However, given the Covid restrictions and the need to get vaccinated prior to entering the U.S. we were somewhat surprised that we had to follow-up with them to arrange for a Covid test at our hotel in Italy and that they had not pre-arranged for the test which they had indicated they would prior to our departure. In addition, we would have thought they would have followed up with us when we returned to get our feedback from the trip, but we have not heard from them.

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Travel agent Michela in Italy

Michela's Travel Agency

4.8

 Based on 6 reviews

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Michela's Travel Agency

4.8

 Based on 6 reviews

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Destinations:

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Italy

Verified Review

Karen L.
Submitted on 12.7.2021

Outstanding Experience!I had never been out of the USA and had planned to attend my nieces wedding in Tuscany.  From the start, Michela coached me through everything and created a trip we will remember forever.  She navigated though Covid-19, plan adjustments from the extended family and every question an inexperienced traveler could ask!  She did it with grace and efficiency and we were so thankful for her!  Everything she did for us was simply perfect!Thank you for giving us this wonderful experience!

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Travel agent Dominick in Italy

Dominick's Travel Agency

5.0

 Based on 181 reviews

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Dominick's Travel Agency

5.0

 Based on 181 reviews

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Destinations:

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Italy

Verified Review

Kevin W.
Submitted on 10.11.2021

This was our first visit to Italy and we are so glad that we worked with this travel company.  As we had booked the trip prior to the pandemic, they worked closely with us to re-book the entire trip and were flexible and accommodating.  The final itinerary developed included visits to Florence, Sorrento and Rome with a number of private guided tours.  Each tour guide provided a detailed overview and history of the area visited.  We loved that each guide had a passion for the area that they shared with us.  The people were warm and welcoming, the food was excellent and each city offered unique experiences.  

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Travel agent Daniel in England

Mario's Travel Agency

4.9

 Based on 246 reviews

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Mario's Travel Agency

4.9

 Based on 246 reviews

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Destinations:

England
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France
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Ireland
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Italy
Scotland
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Verified Review

Jonathan O.
Submitted on 12.10.2021

My wife and I were looking forward to this trip soo much, specially with all the COVID issues going on in the world, AND everything turned out just perfectly! Even with all the COVID restrictions, testing requirements and overall precautions in place with travel, it was an amazing trip that I wish we could relive. We really wished we could have stayed another month plus. Big thanks to our travel company & specifically Marie-Lys for helping us create and live out the perfect trip to France!! I highly recommend working with this team and hope that we can one day work with Marie-Lys once again! 

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Travel agent Matteo in Italy

Matteo's Travel Agency

5.0

 Based on 403 reviews

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Matteo's Travel Agency

5.0

 Based on 403 reviews

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Destinations:

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Italy

Verified Review

Philip V.
Submitted on 12.9.2021

From the time we arrived in Venice airport, we were escorted to our hotel. It was a worry and anxiety free trip of a lifetime. We were introduced to the culture, history and cuisines of Italy. At the same time, we had opportunities walk around on our own to explore the great cities of Venice, Florence and Rome. The side trips to Bologna, Pisa, Siena, Lucca and Orvieto were unforgettable. This trip planned by this Italy travel company was probably one of the best. We whole heartily recommend them to anyone planning a trip to Italy.

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Latest Italy Reviews

Travel Review: Zicasso Air Desk, Roundtrip Italy Flights

TL

Tim L.
Sep 29, 2021
They were extremely flexible and helpful in upgrading seats, shifting times and helping us meet all the travel guidelines

Northern Italy & Sicily Travel Review: Taormina, Bologna, Mt. Etna Tour, Lake Como, Val Di Noto, Fine Dining, Luxury Trip

RO

Ravi O.
Oct 20, 2021
The travel company specifically our travel designer planned the trip of a lifetime to Sicily and North Italy for us. Everything was thoroughly planned to our desires and well executed according to plan. If I was to use 2 words t describe our travel designer, I would say that she is a "Consummate Professional".Zicasso presented two very capable agencies to us and both proposed good itineraries. We went with this travel company because they had stronger contacts with the top hotels and were able to secure the best hotels for us at every location. These hotels turned out to be some of the very best we have ever stayed at, especially in Palermo, Taormina and Lake Como. The designer also customized an excellent itinerary for us with a host of memorable experiences around historic sites, culture and food. All her service providers, the drivers and guides were very competent and professional. Everything worked flawlessly and on time.  In particular I would call out two travel company representatives for their warmth and kindness in addition to their competence.We needed some changes and adjustments along the way, and our designer supported these very patiently and gracefully. Overall, this was the best planned and executed private overseas trip we have taken. 

Travel Review: Solo Italy & France Trip, Rome, Paris, Colosseum, Food Tour, 12-Day Vacation

SM

Sophia M.
Nov 28, 2021
I did a rome/paris customized trip and I would say overall went well. I am pretty sure for the price for a solo traveller package that this could have been done much cheaper. I believe Rome was worth the package/tours. Paris is a city that can be adjusted on your own because the tours/hotel were not as great. I would need to experience other travel agencies to have a better review and frame of reference. But, overall went well. Thank you

Travel Review: Luxury Italy Family Vacation, Capri Venice, Florence, Rome, Ischia, Sorrento, Amalfi Coast, Naples, Boat Ride, Food

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Gabriel G.
Jul 30, 2021
This trip was so wonderful it’s difficult to describe. My wife and I and even our kids fell in love with Italy(mostly the people, culture and the food) and it seemed that every part of the trip got better and better. Our travel planner was on top of every little detail, which was a concern for us particularly due to the pandemic. The travel agents were all amazing by keeping things interesting and involving our kids. Our drivers were fantastic and our boat ride to and all around Capri was unbelievably beautiful. In short, it was one of the best experiences of my life mostly because my wife had such a wonderful time.

Travel Review: Italy Trip, Amalfi Coast, Capri, Venice, Fine Dining, Private Boat Tour, 12-Day Tour

AJ

ahmed j.
Sep 20, 2021
First of all the tour guide you provided in Venice was top to the line.  She was very informative and patient and attentive to all our needs and very flexible.  I will not use her name since I am sure you have it on file, but she is worth every penny and do not let her go for I would use her again if ever in the area again.  She made the trip exceptional!!!!!Giulio was excellent and was very quick to respond to my emails.   The only problem I had was on my end with my computer not able to send him the paperwork he needed but we worked it out.  I also made changes throughout the trip and Giulio was quick to assist.  I need to thank him for working out all the details since the trip had both an academic as well as a relaxation purpose.And Marco was phenomenal with the private boat on the Amalfi coast.  He was not only a pleasure to be around but he timed our trip the island of Capri to make sure we had the best exposure to the grottos and due to his knowledge of the area we saw more than most by swimming into the grottos.  He was a gentleman and full of knowledge and Italian charm.I so glad I decided to use Zicasso and you connected me with this Italy travel company.

Travel Review: Italy Vacation, 3- Week Trip, Venice and Sorrento

MA

Mark A.
Oct 01, 2021
What an incredible 3 weeks we had in Italy. Thanks on part to Zicasso. They set us up with two options and we picked this travel company. They did an amazing job. The guides are great, very knowledgeable and friendly. 

Italy Honeymoon Travel Review: Naples, Vatican Tour, 12-Day Trip

KF

Kristina F.
Sep 17, 2021
I was hesitant to book with Zicasso and this Italy travel company because I don't personally know anyone who used the service, but it was totally worth the risk! We worked with Laura, who went above and beyond for us. Me and my husband are notoriously indecisive, and Laura never pressured us, and always reassured us that she was happy to create our dream honeymoon. She ended up making our itinerary at least 4 or 5 times, and was enthusiastic the whole time. I think the most special thing was that Laura set up things that we probably wouldn't have done or found ourselves. In particular, we are not city people, but Laura had us stay for a few days in Naples - this ended up being one of our favorite parts of the trip! It was surprisingly fun to get out of our comfort zone and do something unexpected.

Italy Travel Review: 12-night Tour of Venezia, Tuscany, Verona, Sorrento

BM

Brooke M.
Dec 02, 2021
We loved working with Alessia! Right from the start, she really grasped exactly what we were looking for in our honeymoon trip to Italy. She designed a trip with everything we asked for, and made great recommendations for additions based on our interests where needed.Throughout our two-week trip every driver, guide, and hotel staff provided excellent service. All travel arrangements were perfectly coordinated and the itineraries so detailed that we always knew where we were supposed to go and at what times.  We were truly able to relax and take in every moment. Alessia made sure we knew what the travel requirements were and kept us up-to-date as restrictions changed as a result of COVID-19. What more could you ask for when traveling abroad, especially during a world pandemic!We had never used a travel agent before, but my husband says it's the only way he'll travel from now on - and I agree!  We can't thank Alessia enough for delivering our dream honeymoon. We can't wait to go back!

Travel Review: 3-Week Italy, Switzerland, Greece Vacation, Athens, Crete, Venice, Castle Tour, Acropolis Tour

TF

Thomas F.
Sep 27, 2021
3 week trip went pretty well. Most of the glitches were not fault of travel company. Primary thing they could have done better was provide more details about each day's events a few days ahead of time. For instance, several tours picked up at hotel but left traveler on own getting back. Another was 1 hotel substandard for electrical outlets + wifi + comfort, but it had an awesome location in Athens. Had extremely high expectations for trip based on prior reviews. Rating above is really 4.7, but can't give fractions. 

Travel Review: Father Daughter Trip to Italy, Segway Vehicle Tour, Food Tours, Milan

TG

Traci G.
Jul 21, 2021
I recently worked with the travel company to put together a sort-of-last-minute trip to Italy in summer 2021. It was “sort-of-last-minute” in the sense that travel to Europe was just reopening, an existing trip had to be rejiggered with new dates, and other considerations meant that a plan had to be in place in a short amount of time. The company was very accommodating in putting together a few options to consider (e.g., 3-star and 4-star packages) and working with me to fine-tune some experiences in the various destinations. When I was in-country, however, some glitches arose; meeting points that didn’t exist, last-minute (i.e., less than 24 hours’ notice) changes to the itinerary, and so on. When I pointed out the irksomeness of this situation, to his credit, the owner of the travel company stepped up, contacted me directly, and made arrangements for alternative activities at a higher level of accommodation. The owner also graciously arranged a lovely dinner on our last night in Italy. All of that speaks well of the company in general. While they could have sloughed off the disruptions as “well, you know, COVID….” and passed the buck, I was happy to see that owner took the time and put forth the effort to make sure he had happy travelers. In the end, my daughter and I had a fabulous time exploring Italy and would absolutely use Zicasso again!
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