Italy Travel Agents & Reviews

Overall, the plan and itinerary crafted by our travel agency offered the perfect blend of must-see attractions and intimate experiences. The selection of hotels matched our preferred style, boasting excellent locations.

Our agent was responsive and available when needed during our time in the country. The comprehensive schedule document left no room for uncertainty, clearly outlining the plan for each day, locations to be visited, and timings, as well as providing contact details for local guides and providers. It made our trip truly amazing.

Zicasso's travel agent was exceptional in helping us to put together an amazing trip to Italy. The team was helpful in reviewing all the details involved with our itinerary and making revisions as we requested once we had the opportunity to review the day-to-day detailed plan for our trip. The hotels selected were all in excellent locations, with nice breakfasts and comfortable rooms.

All arrangements for transfers and hotels went smoothly.  For the most part the local guides were good but some not so much.  A number of guides found it easy to be distracted by phone calls while in the course of guiding and while they apologized for this, these interruptions detracted from the overall experience - the issue is were they necessary and/or urgent interruptions given that the guide was being paid to essentially work for the client?I would certainly use Zicasso for another trip to Mediterranean Europe and recommend it to others - Eleonora was excellent and fully responsive  in all respects to request, questions etc. 

We have been fortunate to have traveled throughout the world and have used agencies (including Zicasso) to help plan and assist us along the way. We can say, without hesitation, that the agent at Zicasso’s travel company is by far the best agent we have worked with. What is special about her is that she listens. Every aspect of our 18-day trip to Sicily, Matera, and Puglia was discussed in detail over the course of several weeks, until the itinerary was exactly what we wanted.

Once we were in Italy, she and her team were always available by phone to help with any problems that arose. The guides she hired were extremely helpful and knowledgeable. For instance, on an excursion to an archeological site, our guide was not only an archaeologist, but had actually participated in a dig at that site. We couldn't have asked for more.

The trip was a dream come true and the company was an absolute pleasure to work with. They made everything so simple and much less stressful for us right from the planning stage, to prepping us for the trip and then support DURING the trip. This was a dream trip for us to take our kids on and Nancy and Diana and their team made it all come together so beautifully !!

My husband and I recently traveled to Italy for the first time. We wanted it to be a trip of a lifetime with as little stress as possible. We wanted to stay in beautiful hotels close to everything as my husband has some physical limitations. We wanted it to be comparable in price to other tours we were researching.

We wanted a lot.

I learned about our travel company from a Zicasso ad in the New York Times. We feel so lucky to have found this incredible company. They were able to, literally, check all of our boxes and give us everything we wanted and needed for our beautiful trip.

Preplanning was key. The personalized collaborative planning started with a personal conversation with the owner on Zoom. He collected much information about our interests, goals for the trip, physical needs, and budgetary constraints. His team then created a beautiful itinerary, with many choices of hotels and VIP tours. It was so much fun to do research and make the choices that began to shape our once-in-a-lifetime trip.

Our travel concierge offered advice and recommendations, and answered the many questions we had throughout the planning process, until we came up with our final itinerary. Designing a trip with an expert in the field was fun and well worth it!!

Once in Italy, the attention to every detail made our experience simply extraordinary. From the moment we got off the plane, we were seamlessly guided and transported throughout the week by drivers and guides. We never had to worry about how we would get anywhere, which enabled us to fully focus our attention on all the beautiful locations and culture of Italy.

Choosing some guided tours was well worth it too. There is so much history and culture in Italy it is mind boggling. Our guides were enthusiastic and very knowledgeable. We highly recommend going to the Vatican in Rome, Orvieto in Tuscany, and Pompeii in Sorrento.

We highly recommend our travel company to anyone who plans to go to Italy. Just one more question for our agent. Now that we have fallen in love with Italy, where to next?

I had a seamless Italian adventure, thanks to my Zicasso travel agent!

I recently embarked on a solo journey through Italy, spanning six vibrant cities: Rome, Bologna, Turin, Milan, Verona, and Venice. From the moment I connected with Zicasso's travel agent, I knew I was in for a treat.

The agent's dedication to ensuring a seamless travel experience was evident from the start. Her meticulous planning and attention to detail ensured every aspect of my trip received proper care. Whether it was booking accommodations, arranging transportation, or suggesting must-see attractions, she was always a step ahead.

What truly set her apart was her unwavering support and availability. In addition, she was always just a message or phone call away, ready to address any concerns or queries. This level of responsiveness and commitment truly made me feel supported and cared for throughout my journey.

Navigating between six cities could have been overwhelming, but thanks to my trip planner’s expert guidance, it was nothing short of magical. Each destination unfolded effortlessly, allowing me to immerse myself fully in the beauty and charm of Italy without any stress or hassle.

Her passion for her work shone through in everything she did. Her knowledge of Italy's hidden gems, coupled with her warm and friendly demeanor, made for an unforgettable travel experience. Thanks to her, I not only explored iconic landmarks, but also discovered lesser-known treasures that added depth and richness to my adventure.

In conclusion, Zicasso's travel partner was a true gem in the world of travel planning. Her dedication, expertise, and genuine care for her clients make her the perfect professional travel planner for anyone looking to explore the wonders of Italy. My journey wouldn't have been the same without her, and for that, I am incredibly grateful.

Grazie mille for making my Italian dream a reality!

Our family's Italian adventure couldn't have happened without the help, guidance, and nurturance from the Zicasso travel agent. She was fabulous to work with and provided information and guidance from the very first moment we chatted by telephone and through multiple emails and correspondence regarding the planning and preparation, and during our travels.

I shared with her what I hoped to achieve with this trip of a lifetime; sharing ideas of how we could make this an immersive experience for my family. We planned activities that included private tours in Florence (every guide was so knowledgeable and took great pride in sharing their history and love for the area or what they shared. It was such an honor to spend time with each of them), an e-bike ride in Tuscany with a farmhouse luncheon, and a trip to Pompeii and Ischia. She helped with all the drivers, transfers, ferries, and trains that we couldn't possibly have navigated on our own!

We explored the Path of the Gods, a boat ride to Capri, a private tour of Matera and Alberobello, and a cooking class just for our family in Lecce!

We stayed in amazing hotels, including one in Florence that included a fresco on our ceiling and a castle in Lecce that was established in 1914. In Sorrento, we were spoiled with lovely accommodations and a breakfast brunch that was five-star! We couldn't have planned any of this on our own.

Our agent placed us in hotels in centrally located spots so we could navigate the cities and towns in our free time. She provided resources for activities and restaurants and was in touch with us during the trip to provide guidance, names, and contact information of our drivers.

I recommend her and have already recommended her to my friends and contacts on Facebook.

I fell in love with Italy, felt more Italian, and created a sense of family everywhere we went. I am thankful to our agent. I hope to plan my next adventures through her time and time again. So much love and gratitude!

I hope to go back and spend more time and explore places we couldn't get to on this trip.