Venice's Grand Canal - Venice, Italy
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Italy Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Debra in Italy

Debra's Travel Agency

4.8

 Based on 18 reviews

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Debra's Travel Agency

4.8

 Based on 18 reviews

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Destinations:

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Italy

Verified Review

Christa E.
Submitted on 8.27.2019

My husband and I decided to go to Italy for our honeymoon. We didn’t know where to begin when planning, therefore we reached out to this travel team. From the moment we talked to our travel designers about our ideas of what would be our dream honeymoon and told them our budget, they took off planning. When they came back with the preliminary itinerary, you could see they took into account our wants and needs and customized it based on our conversation and their expertise. You could also tell throughout the planning process that they were passionate about putting together the most memorable Italy trip possible. The itinerary was beyond clear, organized, easy to follow, and thorough. They went above and beyond every step of the way. Our honeymoon was soooooo amazing!!!!! Yes, the scenery and culture of Italy has a lot to do with that. However, if we didn’t have the travel designers as our agents, we don’t think it would have been as perfect of a honeymoon as it really was. Everything went extremely smooth throughout our whole trip. We HIGHLY recommend this professional, hard-working, kind, and helpful business. We are so happy we chose this travel team and we feel safe to say that anyone who chooses them will be extremely pleased as well!

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Agent travel Mary in Italy

Mary's Travel Agency

4.9

 Based on 15 reviews

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Mary's Travel Agency

4.9

 Based on 15 reviews

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Destinations:

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Egypt
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Greece
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Italy
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Turkey

Verified Review

John H.
Submitted on 10.18.2021

Our vacation to Italy, Turkey and Greece was amazing, the travel designer at this travel agency did a great job of planning our itinerary with having very little time to work with due to our last minute decision to travel because of covid 19, we managed to see all of the major sites and still had enough free time to enjoy some leisure time on our own. I would recommend this travel agency and Zicasso to anyone who would like to enjoy a worry free vacation. 

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Travel agent Robert in Italy

Robert's Travel Agency

4.8

 Based on 135 reviews

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Robert's Travel Agency

4.8

 Based on 135 reviews

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Destinations:

England
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France
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Germany
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Ireland
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Italy
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Verified Review

Robin B.
Submitted on 10.12.2019

Working with this travel company, our travel specialists, was excellent. Our travel specialist has such a great connection with his clients.  He listens and provides what you want. He has vast experiences with his recommendations. The hotels he recommends,  he uses himself..and these places he arranged were all unique and specifically what we asked for. Our travel specialist is also aware of budgets and will give you honest answers when comparing accommodations. He crafts custom itineraries of Bespoke nature so they are 100% unique to the customers preferences. When it came time for the trip, we received an organized folder with all itinerary and any necessary pre-planned rail tickets and excursion information organized by date. Also, the company has a 24/7 international help line and an App so communication is easy. Our travel specialist and his assistant made it easy for us to travel, answered all our questions and concerns about currency, tipping, restaurant recommendations...gosh I think maybe I might have asked what I should wear! Highly Recommend this travel company.

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Travel agent Alexandra in Italy office

Alexandra's Travel Agency

5.0

 Based on 81 reviews

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Alexandra's Travel Agency

5.0

 Based on 81 reviews

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Destinations:

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Italy

Verified Review

Lori M.
Submitted on 9.20.2019

When planning any trip we search for the best experience possible.  That experience begins with the planning, choosing whether to book each aspect on our own or to utilize the expertise of a professional.  We explored many options when planning our recent trip to Italy and must say that our travel planner and this travel company did a spectacular job.  In the past we've used some US based travel agents with mixed results.  The planner arranged for trains, drivers, tour guides, boats, hotels and even took care of restaurant recommendations/reservations for us. Each person we dealt with along the way was professional, punctual, knowledgeable and pleasant in every way.  We felt like VIP's from the moment we stepped off the plane in Rome until the minute we sadly had to depart.  We traveled to Tuscany, Florence, Sorrento, and Rome and took day trips almost every day.  We felt like we had a local advocate and the planner's communication was flawless.  It was a true pleasure to leave all of the planning to her and to know that we were in great hands the entire time we were in Italy.  We hope to repeat the experience in other parts of Italy in the future.  We returned from our trip just last night and as we reflect on our 9 days in Italy we have to say that working with our travel planner went a very long way to making this adventure as special as it was.

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Travel agent Dominick in Italy

Dominick's Travel Agency

5.0

 Based on 181 reviews

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Dominick's Travel Agency

5.0

 Based on 181 reviews

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Destinations:

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Italy

Verified Review

Colin E.
Submitted on 10.22.2019

This travel company provided overall excellent service, experience and information. They had important input in directing our group of 8 to the best places for the time of year we were targeting (October). The team provided strong communication throughout the process and while we were on the trip, being available if any major questions came up. They anticipated our needs -- all of the services were on time and of first class. The hotels were even better than expected, as was the whole trip.

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Travel agent Daniel in England

Mario's Travel Agency

4.9

 Based on 247 reviews

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Mario's Travel Agency

4.9

 Based on 247 reviews

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Destinations:

England
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France
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Ireland
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Italy
Scotland
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Verified Review

Emily F.
Submitted on 10.27.2021

This was our first trip with Zicasso! We sent in our inquiry for a trip to Tahiti/Bora Bora on a Friday afternoon. A travel designer from the travel company contacted us the same day and worked with us throughout the weekend. By Monday afternoon we had a finalized itinerary!  Planning the trip was easy. The travel designer had first hand knowledge of both places we wanted to go to and kept to our budget while helping us plan a great trip. Our trip ended up being ten days total with five nights in Bora Bora and four in Tahiti. Due to Covid restrictions and lockdowns on the islands, we ended up postponing our trip. She was very helpful in getting everything rescheduled for our new dates. During the trip, she checked in and when two of our activities were canceled due to the weather she was in contact and helped us reschedule or get a refund. In Bora Bora, we stayed in an overwater bungalow and the views were incredible. We were able to jump directly into the ocean and snorkel around our balcony. We enjoyed a helicopter ride over Bora Bora as an introduction to the island - it was breathtaking to see the beautiful water and land from above. We did a 4x4 land tour to learn more about the history and culture of the island and the people. The lagoon tour to swim with sharks, rays, eels and many fish in the coral gardens was an amazing snorkeling experience. The jet ski tour was fun to see the water color change up close and explore around the island.  In Tahiti we had a car so we explored the island at our own pace and visited many places along the way - waterfalls, took an impromptu hike in the water gardens and just enjoyed the beautiful scenery. We ended our trip with a whale watching tour, we saw a mother and baby whale from a distance on our boat. As a bonus we saw spinner dolphins leaping from the water and a sea turtle. What a great way to end the trip! Overall we enjoyed working with the travel designer and would recommend others to plan a trip with her -  Bora Bora/Tahiti are true paradises everyone should see! Zicasso made planning our dream vacation easy, we look forward to using them again for our next vacation. 

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Travel agent Michela in Italy

Michela's Travel Agency

4.8

 Based on 6 reviews

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Michela's Travel Agency

4.8

 Based on 6 reviews

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Destinations:

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Italy

Verified Review

paulette a.
Submitted on 10.14.2021

On this trip, we traveled to Milan, and Lakes Como and Maggiore. Michela really listened to what we wanted, and tailored the activities she set up for us to our interests, which are history, culture, art, and nature. She also chose hotels that were well aligned with the type of place we like to stay - generally smaller, quiet, and located very close to our areas of focus. Lake Maggiore was the only place we stayed in a huge elaborate hotel, but it was right on the lake and close to the Old Town, which was one of our requirements.The private guides she selected for us at Lake Como and in Milan were very knowledgeable and made our outings extremely informative and interesting.She was very responsive when we had questions, and easy to work with.All in all, I recommend her and her agency for a great trip.

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Travel agent Jordan in Italy

Jordan's Travel Agency

5.0

 Based on 2 reviews

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Jordan's Travel Agency

5.0

 Based on 2 reviews

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Destinations:

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Italy

Verified Review

Dallas C.
Submitted on 10.5.2021

We decided to use this company to help plan our honeymoon to Italy. It was the best decision we could have made. Eli and Carlo both gave us exactly what we were looking for. We wanted a mixture of seeing the amazing history but also time to relax and they were able to deliver just that. We would have never been able to plan a trip like this without them.  We give them 5 stars and would recommend them to anyone for planning their next trip. 

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Latest Italy Reviews

Travel Review: Zicasso Air Desk, Roundtrip Italy Flights

TL

Tim L.
Sep 29, 2021
They were extremely flexible and helpful in upgrading seats, shifting times and helping us meet all the travel guidelines

Northern Italy & Sicily Travel Review: Taormina, Bologna, Mt. Etna Tour, Lake Como, Val Di Noto, Fine Dining, Luxury Trip

RO

Ravi O.
Oct 20, 2021
The travel company specifically our travel designer planned the trip of a lifetime to Sicily and North Italy for us. Everything was thoroughly planned to our desires and well executed according to plan. If I was to use 2 words t describe our travel designer, I would say that she is a "Consummate Professional".Zicasso presented two very capable agencies to us and both proposed good itineraries. We went with this travel company because they had stronger contacts with the top hotels and were able to secure the best hotels for us at every location. These hotels turned out to be some of the very best we have ever stayed at, especially in Palermo, Taormina and Lake Como. The designer also customized an excellent itinerary for us with a host of memorable experiences around historic sites, culture and food. All her service providers, the drivers and guides were very competent and professional. Everything worked flawlessly and on time.  In particular I would call out two travel company representatives for their warmth and kindness in addition to their competence.We needed some changes and adjustments along the way, and our designer supported these very patiently and gracefully. Overall, this was the best planned and executed private overseas trip we have taken. 

Travel Review: Luxury Italy Family Vacation, Capri Venice, Florence, Rome, Ischia, Sorrento, Amalfi Coast, Naples, Boat Ride, Food

GG

Gabriel G.
Jul 30, 2021
This trip was so wonderful it’s difficult to describe. My wife and I and even our kids fell in love with Italy(mostly the people, culture and the food) and it seemed that every part of the trip got better and better. Our travel planner was on top of every little detail, which was a concern for us particularly due to the pandemic. The travel agents were all amazing by keeping things interesting and involving our kids. Our drivers were fantastic and our boat ride to and all around Capri was unbelievably beautiful. In short, it was one of the best experiences of my life mostly because my wife had such a wonderful time.

Travel Review: Solo Italy & France Trip, Rome, Paris, Colosseum, Food Tour, 12-Day Vacation

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Sophia M.
Nov 28, 2021
I did a rome/paris customized trip and I would say overall went well. I am pretty sure for the price for a solo traveller package that this could have been done much cheaper. I believe Rome was worth the package/tours. Paris is a city that can be adjusted on your own because the tours/hotel were not as great. I would need to experience other travel agencies to have a better review and frame of reference. But, overall went well. Thank you

Travel Review: Italy Trip, Amalfi Coast, Capri, Venice, Fine Dining, Private Boat Tour, 12-Day Tour

AJ

ahmed j.
Sep 20, 2021
First of all the tour guide you provided in Venice was top to the line.  She was very informative and patient and attentive to all our needs and very flexible.  I will not use her name since I am sure you have it on file, but she is worth every penny and do not let her go for I would use her again if ever in the area again.  She made the trip exceptional!!!!!Giulio was excellent and was very quick to respond to my emails.   The only problem I had was on my end with my computer not able to send him the paperwork he needed but we worked it out.  I also made changes throughout the trip and Giulio was quick to assist.  I need to thank him for working out all the details since the trip had both an academic as well as a relaxation purpose.And Marco was phenomenal with the private boat on the Amalfi coast.  He was not only a pleasure to be around but he timed our trip the island of Capri to make sure we had the best exposure to the grottos and due to his knowledge of the area we saw more than most by swimming into the grottos.  He was a gentleman and full of knowledge and Italian charm.I so glad I decided to use Zicasso and you connected me with this Italy travel company.

Travel Review: Italy Vacation, 3- Week Trip, Venice and Sorrento

MA

Mark A.
Oct 01, 2021
What an incredible 3 weeks we had in Italy. Thanks on part to Zicasso. They set us up with two options and we picked this travel company. They did an amazing job. The guides are great, very knowledgeable and friendly. 

Italy Honeymoon Travel Review: Naples, Vatican Tour, 12-Day Trip

KF

Kristina F.
Sep 17, 2021
I was hesitant to book with Zicasso and this Italy travel company because I don't personally know anyone who used the service, but it was totally worth the risk! We worked with Laura, who went above and beyond for us. Me and my husband are notoriously indecisive, and Laura never pressured us, and always reassured us that she was happy to create our dream honeymoon. She ended up making our itinerary at least 4 or 5 times, and was enthusiastic the whole time. I think the most special thing was that Laura set up things that we probably wouldn't have done or found ourselves. In particular, we are not city people, but Laura had us stay for a few days in Naples - this ended up being one of our favorite parts of the trip! It was surprisingly fun to get out of our comfort zone and do something unexpected.

Travel Review: 3-Week Italy, Switzerland, Greece Vacation, Athens, Crete, Venice, Castle Tour, Acropolis Tour

TF

Thomas F.
Sep 27, 2021
3 week trip went pretty well. Most of the glitches were not fault of travel company. Primary thing they could have done better was provide more details about each day's events a few days ahead of time. For instance, several tours picked up at hotel but left traveler on own getting back. Another was 1 hotel substandard for electrical outlets + wifi + comfort, but it had an awesome location in Athens. Had extremely high expectations for trip based on prior reviews. Rating above is really 4.7, but can't give fractions. 

Italy Travel Review: 12-night Tour of Venezia, Tuscany, Verona, Sorrento

BM

Brooke M.
Dec 02, 2021
We loved working with Alessia! Right from the start, she really grasped exactly what we were looking for in our honeymoon trip to Italy. She designed a trip with everything we asked for, and made great recommendations for additions based on our interests where needed.Throughout our two-week trip every driver, guide, and hotel staff provided excellent service. All travel arrangements were perfectly coordinated and the itineraries so detailed that we always knew where we were supposed to go and at what times.  We were truly able to relax and take in every moment. Alessia made sure we knew what the travel requirements were and kept us up-to-date as restrictions changed as a result of COVID-19. What more could you ask for when traveling abroad, especially during a world pandemic!We had never used a travel agent before, but my husband says it's the only way he'll travel from now on - and I agree!  We can't thank Alessia enough for delivering our dream honeymoon. We can't wait to go back!

Travel Review: Father Daughter Trip to Italy, Segway Vehicle Tour, Food Tours, Milan

TG

Traci G.
Jul 21, 2021
I recently worked with the travel company to put together a sort-of-last-minute trip to Italy in summer 2021. It was “sort-of-last-minute” in the sense that travel to Europe was just reopening, an existing trip had to be rejiggered with new dates, and other considerations meant that a plan had to be in place in a short amount of time. The company was very accommodating in putting together a few options to consider (e.g., 3-star and 4-star packages) and working with me to fine-tune some experiences in the various destinations. When I was in-country, however, some glitches arose; meeting points that didn’t exist, last-minute (i.e., less than 24 hours’ notice) changes to the itinerary, and so on. When I pointed out the irksomeness of this situation, to his credit, the owner of the travel company stepped up, contacted me directly, and made arrangements for alternative activities at a higher level of accommodation. The owner also graciously arranged a lovely dinner on our last night in Italy. All of that speaks well of the company in general. While they could have sloughed off the disruptions as “well, you know, COVID….” and passed the buck, I was happy to see that owner took the time and put forth the effort to make sure he had happy travelers. In the end, my daughter and I had a fabulous time exploring Italy and would absolutely use Zicasso again!
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