Grand Canal in Venice, Italy
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Italy Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Italy

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Italy travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Cameron in Italy

Cameron's Travel Agency

5.0

 Based on 126 reviews

See Cameron's profile

Destinations:

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Italy

Verified Review

Larry W.
Submitted on 10.16.2022

Our travel company designed and executed an exceptional visit to Puglia, Italy. I was kept well informed during the planning process and they responded very quickly...usually leading me to do research and make decisions. I was completely impressed with their knowledge. During the trip, everything happened exactly on schedule and the guides and drivers provided were uniformly excellent. While I carefully examined the suggested hotels in advance (the travel agency provided all the info for me to do that), I was very impressed upon arrival and my stays were excellent.

Travel agent Eleonora in Italy

Eleonora's Travel Agency

4.9

 Based on 222 reviews

See Eleonora's profile

Destinations:

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Italy

Verified Review

Stacy L.
Submitted on 1.11.2023

We absolutely loved working with Eleonora and Elena at our travel agency for our trip to Florence, Naples and Sicily. I normally arrange our own travel, but because we don't speak Italian and we were traveling during the holidays, I wanted some extra support on this trip. It was wonderful feeling that we had a team of people always offering support while we were traveling. They really listened to our interests --- art, food, cooking, archaeology, nature --- and crafted an itinerary that was customized just for us. I had also asked to take advantage of being there during Christmas and seeing and doing things that are only available at that season, and they listened to that, too. I sent them a huge laundry list of places that we were interested in seeing, well over what we could do in 12 days, and Eleonora helped me make the best choices and come up with a program that we were all happy with. Transfers were handled seamlessly and we were very happy with the hotels that they chose for us. They were very good about communicating both in advance and while we were on our trip. (We had a private group set up in WhatsApp and they were always available and responsive, even on Christmas.) Of the many drivers and guides that they set up for us, I don't think a single one was late or not where we expected them to be. Which is pretty extraordinary. We had one issue where they booked a domestic flight for us, I didn't understand the baggage allowances and we had to pay to gate check luggage, and Eleonora insisted on refunding the extra fees to us even though she wasn't required to do so. They are super responsible and I really appreciate the many ways they went above and beyond to give us great service.I would 100% work with this agency again when we return to Italy, and I would recommend them to anyone else.

Travel agent Laura in Italy

Laura's Travel Agency

4.9

 Based on 52 reviews

See Laura's profile

Destinations:

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Italy

Verified Review

Anne S.
Submitted on 1.8.2023

We had an amazing vacation in Italy! Our travel agency helped plan the trip to make the most of our short time in Rome and Milan. They were very responsive throughout the planning process and provided great advice and recommendations. Veronika was always available to answer my questions. The drivers, tour guides and activities they booked for us were all top-tier; everyone was very professional and knowledgeable. I would not hesitate to recommend this agency to anyone planning a trip to Italy.

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Travel agent Alexandra in Italy office

Alexandra's Travel Agency

5.0

 Based on 112 reviews

See Alexandra's profile

Destinations:

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Italy

Verified Review

Katrina A.
Submitted on 11.28.2022

Our honeymoon was the trip of a lifetime thanks to Alexandra's incredible planning. Every activity, excursion, tour was meticulously planned and intentionally designed. Alex was so communicative throughout the trip so we really felt like we were taken care of and had support when needed. Not to mention all of Alex's vendors were outstanding! They were knowledgeable, kind and went above and beyond to make us feel welcomed and attended to.

Travel agent Courtney in Italy

Courtney's Travel Agency

5.0

 Based on 8 reviews

See Courtney's profile

Destinations:

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Italy

Verified Review

Benjamin D.
Submitted on 1.6.2023

We had an amazing memory-making one-of-a-kind trip to Italy, thanks to Courtney at this travel company!!! Within three weeks, based on a last-minute whim for us to go to Italy and blessedly finding our travel agency, Courtney had our hotels booked, tours selected, restaurants reserved, and private transfers logistically solved. Her itinerary for us was outstanding, the perfect mix of adventure and relaxation, casual and sophisticated dining, experiencing things as first-time tourists and as locals. She gave us her firsthand recommendations which was worth its weight in gold. She saved us a ton of time from internet “hunting and pecking” through fake reviews, sifting through hundreds of random websites and blogs, and hoping for the best - the way we usually travel - to ensuring we had a wonderful experience based on her deep real-life expertise. Courtney also checked in with us throughout our trip to check that things were going well, who does that??? That’s the kind of genuine-care top-notch support you’ll get with this travel team!

Travel agent Robert in Italy

Robert's Travel Agency

4.8

 Based on 156 reviews

See Robert's profile

Destinations:

country flag
Italy

Verified Review

Eryn K.
Submitted on 11.17.2022

Robert helped us plan an amazing honeymoon! Travel was difficult in the aftermath of COVID-19, and he really helped us have a great trip under the circumstances. After speaking with him on the phone, it was easy to choose the travel company to plan our trip, as I could tell Robert was super knowledgeable and understood what kind of trip we wanted to have. It was very easy to communicate with Robert while planning the trip. He gave us lots of options from which to choose, adjusted things as we requested, and gave us advice based on his travel experiences. It was great not having to worry about researching hotels, coordinating transfers, and finding tours.During our trip, Robert and his team were there for us whenever we needed. Jeanne was incredibly responsive to calls and texts at all times of the day, and helped resolve any issues that arose.  We had to make some last-minute adjustments to some flights and a hotel reservation, and the company helped us sort that out quickly, adjusted our airport transfers, etc. We are very thankful to the travel company and would love to work with them again in the future!

Travel agent Elena in Italy

Elena's Travel Agency

4.9

 Based on 922 reviews

See Elena's profile

Destinations:

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Italy

Verified Review

Jean D.
Submitted on 3.1.2023

Nicoletta planned a wonderful for trip for us. She paid attention to the smallest details. We were picked up and Venice by someone that walked us into the train station to help us navigate. The guides were enthusiastic and knowledgeable. I love the ease of not having to worry about ordering tickets or how I would get there because she was so attentive. We went to Venice, Pisa, Florence and Rome. She provided travel tips, suggestions of where to eat, what to do. I highly recommend this travel agency to plan your next trip.  

Travel agent Isabella in Italy

Laura's Travel Agency

4.9

 Based on 12 reviews

See Laura's profile

Destinations:

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Italy

Verified Review

Jim B.
Submitted on 10.11.2022

After two years we finally made our 40th wedding anniversary trip to Italy. It was awesome. I have used many travel agencies in the past, but this was truly one of the best plan trips I’ve ever been on in my life. Ivana was tremendous, she stayed in touch with me and made the trip so pleasant. She was like a personal administrator, stayed on top of every detail. I cannot tell you how thankful and how grateful my wife and I are for this company and the expertise they showed and delivered; they are number one. It was truly a dream vacation.Thank you to our travel company,Jim B

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Featured Reviews

Italy Anniversary Tour Review: Venice, Sorrento, Rome, Cooking Class, 12-Night Vacation

JB

Jim B.
Oct 11, 2022

After two years we finally made our 40th wedding anniversary trip to Italy. It was awesome. I have used many travel agencies in the past, but this was truly one of the best plan trips I’ve ever been on in my life. Ivana was tremendous, she stayed in touch with me and made the trip so pleasant. She was like a personal administrator, stayed on top of every detail. I cannot tell you how thankful and how grateful my wife and I are for this company and the expertise they showed and delivered; they are number one. It was truly a dream vacation.Thank you to our travel company,Jim B

Italy Vacation Review: Rome, Venice, Colosseum, Vatican, Cicchetti Tour, 10-Night Trip

BD

Benjamin D.
Jan 06, 2023
We had an amazing memory-making one-of-a-kind trip to Italy, thanks to Courtney at this travel company!!! Within three weeks, based on a last-minute whim for us to go to Italy and blessedly finding our travel agency, Courtney had our hotels booked, tours selected, restaurants reserved, and private transfers logistically solved. Her itinerary for us was outstanding, the perfect mix of adventure and relaxation, casual and sophisticated dining, experiencing things as first-time tourists and as locals. She gave us her firsthand recommendations which was worth its weight in gold. She saved us a ton of time from internet “hunting and pecking” through fake reviews, sifting through hundreds of random websites and blogs, and hoping for the best - the way we usually travel - to ensuring we had a wonderful experience based on her deep real-life expertise. Courtney also checked in with us throughout our trip to check that things were going well, who does that??? That’s the kind of genuine-care top-notch support you’ll get with this travel team!

Italy Vacation Review: Truffle Hunting, Food & Wine Tours, 12-Night Trip

DS

Debra S.
Dec 15, 2022
Our recent trip to Italy was our second trip using the services of Zicasso and its agents. As with our trip to Greece, our recent Italy trip went flawlessly. All accommodations were as represented, and all transportation was on time and comfortable. Our excursions aligned with our interests as expressed to our agent. Restaurant recommendations and reservations made on our behalf made sure we had pleasant dining experiences. All in all it was a great trip.

Luxury Italy & Greece Honeymoon Trip Review: Naxos, Athens, 12-Night Vacation

JR

Joselyn R.
Oct 11, 2022
I went to Italy and Greece for my honeymoon. I contacted Zicasso and they recommended 2 agencies, I went with this travel company and couldn’t be happier. Everything was great, from beginning to end! Our ferry was canceled from Naxos to Athens due to heavy winds and they were able to quickly accommodate us for another night. Our tour guides were always friendly and on time, the hotels were all great, the travel agent was always quick to respond back to any questions or concerns and keep me updated of any changes.

Luxury Italy Mother/Son Travel Review: Umbria, Perugia, Bologna, Firenze, Roma, Montepulciano, Tuscany, Cooking Class, Wine Tasting

NH

NinaRose H.
Dec 30, 2022

My experience with working with this travel company has been an amazing one. Marcella, my travel agent, is a diamond indeed! She curated an amazing and memorable trip for myself and my son. Her care and passion for what she does always shined through the phone calls. I never felt alone while being in Italy, the staff from our travel agency was also such a delight to work with while I was in Italy. I was extra nervous because it was my first time there with my son but she was so understanding and held my hand metaphorically along the way. 

A very important detail of working with this company is the fact that entire staff is authentically Italian and they have so much knowledge that I just soaked up as much as I could. The last thing I wanted was to work with an American on my journey into Italy. If you are debating whether or not to work with this travel team, don't! You have struck gold with this company and especially with Marcella! All my concerns and needs for support and guidance was always catered to with the utmost respect and love!My son and I had the best Christmas ever! I also had the best birthday ever!!! I will be working with Marcella for all my travel plans to Italy. Thank you Marcella! You were amazing and you are the main reason my son and I have fallen in love with Italy. You have enabled us to create such memorable experiences. Thank you again  

Italy & France Travel Review: Paris, Florence, Rome, Vatican, Colosseum, Chocolate & Pastry Tour, Seine Boat Ride, Cooking Class

MJ

Mary J.
Jul 04, 2022
When I initially decided to take this trip to Europe I didn't have a travel agent. I started to explore companies on the internet.  I read the reviews of several companies and decided Zicasso was the one I was going to pursue. They put me in touch with a couple different agents. The one I was most impressed with was Rose at this travel agency. She is a joy to work with and very thorough. She tailored our trip to our specific interests. Through out the planning stage she was very prompt with answers to any questions that arose. During our trip we kept in touch. She inquired as to how our trip was going. During our trip our travel agency was there for us making sure things were going as planned. All the drivers and guides that we worked with were top notch and professional.

Italy Honeymoon Tour Review: Private Tours, 2-Week Travel

JR

Jennifer R.
Feb 08, 2023
The trip went very smoothly! Instructions were clear and every guide we had was top notch. I would recommend our travel company and itinerary to others we know traveling to Italy and use them again for ourselves in the future!

Italy Tour Review: 21- Day Travel

DD

Dawn D.
Feb 19, 2023

Such a perfect trip we had. Everything that our travel agency booked and arranged for us was top notch. Our tour guides were the most knowledgeable guides you could ever imagine.

We were so impressed and happy with all the arrangements from the hotel, the tours, the transportation and guides were the best of the best. 

Will definitely use them again.  

Italy Travel Agent Review: 12-Day Vacation

AF

Arnold F.
Dec 04, 2022
We chose this travel company because we liked Alexia and the trip she proposed. As soon as we made a commitment however, she passed us off to an assistant, Veronika. This is the fourth time we've used Zicasso, and this is the first time we experienced this approach. With the other travel agents, we talked back and forth, which gave the agent the opportunity to understand our needs and preferences. The resulting relationship gave us a sense of trust that we never had with this travel agency.There was only one glitch toward the end of the trip. Two of the members of our group had to deal with an airline time change and had to spend the night at an airport hotel. Consequently, they had to pay for an additional water taxi and driver to go to the airport arranged through our travel company. Once there, they had to arrange for their own transportation to the airport, paying an additional 30 euros. This should not have happened as they already paid hundreds of dollars for transfers.While we have recommended Zicasso to many folks already, we will mention this concern to them (and remember ourselves) to ask if we will be working with the agent.Overall, it was a great trip with excellent guides, good drivers and smooth connections. Veronika worked hard to meet our requests and did a good job. Thank you!

Italy Trip Review: Cinque Terre, Rome, Amalfi Coast, Sorrento, Positano, Pompeii, Colosseum, Vatican, Path of The Gods Hike

JB

Jody B.
Oct 12, 2022
It was a leap of faith for us to use Zicasso, first of all, and to book a trip with a travel agent because we've always planned our own vacations in the past. It turned out great! Their model works. They connected us with two agencies in Italy, our destination country, and we chose this travel company based on their responsiveness. What fun to create a customized itinerary based on their recommendations -- we told them how many days we could travel, what our budget was, and roughly what we wanted to do. They came back with a first draft and we tweaked it from there. Everything worked smoothly while we were in Italy -- we had good hotels and great tour guides, but I think the highlight for me was the private drivers! Driving in Cinque Terre, Rome, and the Amalfi Coast would have been stressful and it was wonderful to leave that to the professionals. And always, our travel agency was a phone call or an email away if we needed them.
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