Grand Canal in Venice, Italy
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Italy Travel Agents & Reviews

Ratings of Zicasso's Service

We are passionate about creating extraordinary journeys. That's why we connect you to the top Italy travel agents who excel at bringing your dream trip to life. 

Our process begins with getting to know you and what you want to experience in Italy. We then match you with our top travel agencies in Italy who craft custom trips based on your unique interests. 

Planned by our Italy travel specialists, your vacation will include exclusive VIP access, hidden gem tours, and experiences you won't find anywhere else. Let us connect you with a top Italy travel agency for your dream trip.

Discover our Italy travel agents, the top 10% of local specialists

We are passionate about creating extraordinary journeys. That's why we connect you to the top Italy travel agents who excel at bringing your dream trip to life. 

Our process begins with getting to know you and what you want to experience in Italy. We then match you with our top travel agencies in Italy who craft custom trips based on your unique interests. 

Planned by our Italy travel specialists, your vacation will include exclusive VIP access, hidden gem tours, and experiences you won't find anywhere else. Let us connect you with a top Italy travel agency for your dream trip.

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Ratings of Zicasso's Service
Travel agent Robert in Italy

Robert's Travel Agency

4.8

 Based on 174 reviews

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Destinations:

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Italy

Verified Review

Deborah S.
Submitted on 1.22.2024

Zicasso’s travel agents were very diligent and very respectful in organizing a fabulous trip. Our hotel in Brussels was amazing, our hotel in Tenerife was very subpar. As a result, we switched hotels and found a much better one, and they were good enough to make arrangements to get our money back from the previous hotel. The hotel in Madrid was amazing and the tours were very good. I think the communication was excellent, as they had a person on call at all times to respond to us.

Travel agent Alexandra in Italy office

Alexandra's Travel Agency

5.0

 Based on 137 reviews

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Destinations:

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Italy

Verified Review

Teresa S.
Submitted on 1.3.2024

This was the second trip Zicasso's travel partner planned for us in Italy. The first was in 2019, when we visited many wonderful locations in mainland Italy. This time we decided to spend two weeks in Sicily over the Christmas holidays.

The trip was so well planned, with a good balance of sightseeing and leisure time. Sicily is a fascinating island loaded with history and natural beauty.

Our guides and drivers were so knowledgeable and personable. Our tour operator hit another home run for us with this wonderful, well-planned vacation. We are already considering where else we would like to go in Italy, since we know it will be another fabulous experience.

Travel agent Cameron in Italy

Cameron's Travel Agency

5.0

 Based on 166 reviews

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Destinations:

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Italy

Verified Review

Truen P.
Submitted on 11.5.2023

We could not have done this trip without the help of our travel agent and her team. We took my mom to Sicily for the first time, and it was such a remarkable experience. We had many adventures we would not have been able to come up with on our own. The level of detail Zicasso’s agents put together was well worth it. The itinerary was a mix of activity and downtime, perfect for a mom in her 70s!

We were very happy with the adjustments they made based on our requests. We were able to fit in a few things on the fly, making for a very customized experience.

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Travel agent Eleonora in Italy

Eleonora's Travel Agency

4.9

 Based on 247 reviews

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Destinations:

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Italy

Verified Review

Philip L.
Submitted on 10.29.2023

We had a marvelous 10-day tour of Sicily arranged through Zicasso’s trip consultant. Our tour plan was ideal for activity level and allowed changes to take into account our special interests.

The process of selecting one of the several boutique hotels presented in each city or town was good, since we could screen each of the hotel websites and even choose a room to then advise our travel agent. We stayed in each hotel for one to three nights, leaving for a day or half-day excursion. Each was unique, including one with our room in a family palazzo. Each generous breakfast was unique to the hotel’s region.

All the drivers were punctual and provided comfortable vehicles to our hotels and tour sites.

Our English-speaking guides were extremely competent at each town or site we visited, with walking tours lasting approximately two hours. Adequate free time was available to explore the towns on our own, with shopping streets and selected dinner restaurants easily within walking distance.

Communication with the staff at our travel company was via WhatsApp and they kept in constant touch with us throughout. They immediately provided us with a new driver when the designated one became suddenly ill. Not a blip!

Travel agent Courtney in Italy

Courtney's Travel Agency

5.0

 Based on 29 reviews

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Destinations:

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Italy

Verified Review

Emily H.
Submitted on 10.9.2023

My husband and I just returned from a two-week vacation in Italy. With the help of Zicasso and our travel company, we were able to fit every wish into this short time.

We started out in Rome, then went on to Florence for some amazing history. We then traveled to the Tuscany and Chianti countryside for private cooking and wine experiences. We loved the small villages we explored and the little family-owned wineries and olive farms.

A highlight was staying in a bed and breakfast in Ponzano that overlooked the beautiful olive gardens and countryside. We explored the small villages of San Gimignano, Montepulciano, and Montalcino, and felt like we had discovered authentic local life.

The tail of our trip was spent in the beautiful Lake Como area, with a day trip to Lugano, Switzerland.

Travel agent Daniel in England

Mario's Travel Agency

4.8

 Based on 474 reviews

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Destinations:

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Denmark
England
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Finland
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Ireland
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Italy
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Verified Review

Kara M.
Submitted on 2.4.2024

We thoroughly enjoyed our first trip to Italy and Zicasso's travel partner did a marvelous job putting it all together.

They were able to get things set up promptly as it was under three months from the time we decided to schedule the trip to the departure date. During that time, it went from being just my husband and me to adding our three adult sons, and they helped readjust the schedule and budget to make it more affordable for five of us.

All three hotels (Rome, Florence, and Venice) were excellent regarding location, cleanliness, and customer service.

That we were American and were unfamiliar with Italian transportation because we had never been to Italy, it was extremely nice to have private transfers and all the train transfers set up. Even when we arrived by train in Venice, they had a person there to meet us and assist with transport to the water taxi, then walk us to the hotel. Everyone was professional, helpful, and on time.

The tour guides were also wonderful and so well-educated.

There were several modifications needed as we worked through the itinerary and changes to who was coming when, and our tour operator was very easy to work with on these.

The only negative was that it was non-refundable if you needed to cancel in the 70 days before departure, even though many of the hotels stated refundable if canceled within a few days. Many tours I looked at and used on this trip could be canceled and refunded within 24 hours. I found this a much safer way to schedule tours and not lose out if there were any issues affecting our tour days.

It's always a risk not knowing if someone in the group will be ill or injured and not able to participate. There is a $250 service fee for each change if the team needs to make changes once the final itinerary has been completed, so that does need to be taken into consideration. We were fortunate that we did not need to make any last-minute changes.

I would strongly recommend our travel agency and will use them for our next trip.

Travel agent Ben in Italy

Ben's Travel Agency

4.7

 Based on 38 reviews

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Destinations:

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Italy

Verified Review

Marisa R.
Submitted on 11.12.2023

My sister and I had a wonderful trip to Italy thanks to our travel agent. He accommodated our specific requests and put together a very busy itinerary that allowed us to see a great deal in 11 days, which is exactly what we wanted.

He selected individual tours that were excellent and offered more than the typical tours I have experienced in Italy. That made a big difference to the quality of our experience.

Our travel agent's hotel choices met our request very nicely, all being well priced and well located, and providing excellent customer service.

Zicasso’s agent was always available for questions and clarifications, and he put together a last-minute add-on trip for us which was very special. We truly appreciated his customer service and attention to detail, and highly recommend him for your travel needs.

Travel agent Alessandra in Italy

Alessandra's Travel Agency

4.8

 Based on 14 reviews

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Destinations:

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Italy

Verified Review

Hannah L.
Submitted on 11.14.2023

We had a phenomenal experience from start to finish! My husband and I worked with our travel partner from Zicasso to book our honeymoon trip to Italy. We were connected with her immediately after inquiring about our trip. We spoke over the phone about what we were looking for: a few days on the Amalfi Coast to relax and get the seaside vibes, then Rome and Florence for more of a cultural experience. She totally nailed the vibe and worked with us extensively to ensure we stayed within our budget.

Through multiple iterations of our proposal, we landed on the perfect itinerary, with time to relax and explore (she even helped us add an additional day to our trip at the last minute with no hesitation).

The hotels she recommended were top-notch and the experiences priceless. From the private drivers to the boat tours, everyone went above and beyond in their service. We had the trip of a lifetime and I couldn't recommend Zicasso and our travel agency more!

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