Italy Travel Agents & Reviews

We had a fantastic time and Zicasso's tour operator did an excellent job organizing every detail of our trip. Drivers and guides were always punctual, and the itinerary was perfectly balanced—full days, without ever feeling rushed.

Some real highlights for us were Herculaneum, the Pantheon, the Vatican, and our unforgettable Capri boat tour. Our guide brought Pompeii's history to life in a way that made it feel like stepping back in time and the Naples street food tour was delicious and nostalgic—her pizza fritta instantly took me back to the calzones I grew up with in Niles, Ohio. Our driver was with us for several days and made every transfer feel effortless.

There was a small hiccup at the very end with a trip planner, but it was minor compared to the overall quality of the trip. The organization, communication, and attention to detail throughout made this a truly memorable experience and we wouldn’t hesitate to book with this tour agency again. We had a fantastic time and the tour company did an excellent job organizing every detail of our trip.

It was great working with Zicasso's travel specialist in the planning of our trip. She was very patient and kind in answering my many, many questions. I had not traveled so extensively since before the pandemic, so I was a bit apprehensive. She was very thorough and responsive.

The details of the trip, the itinerary, were perfect. We were able to have the sights and experiences we most wanted, complemented by some that we would not have thought of.

The execution of the trip, the schedule of drivers, guides, hotels, etc, was perfect. All of the guides were exceptional. All were extremely knowledgeable and had great interpersonal skills. All were adaptable and met the special needs we sometimes presented; for example, walking at a slower pace.

The customer service support was wonderful – knowing that if I had a question or concern, it would be addressed quickly.

We would (and already have) recommend working with Zicasso.

Thank you,

Lona and Mike F.

I had a seamless Italian adventure, thanks to my Zicasso travel agent!

I recently embarked on a solo journey through Italy, spanning six vibrant cities: Rome, Bologna, Turin, Milan, Verona, and Venice. From the moment I connected with Zicasso's travel agent, I knew I was in for a treat.

The agent's dedication to ensuring a seamless travel experience was evident from the start. Her meticulous planning and attention to detail ensured every aspect of my trip received proper care. Whether it was booking accommodations, arranging transportation, or suggesting must-see attractions, she was always a step ahead.

What truly set her apart was her unwavering support and availability. In addition, she was always just a message or phone call away, ready to address any concerns or queries. This level of responsiveness and commitment truly made me feel supported and cared for throughout my journey.

Navigating between six cities could have been overwhelming, but thanks to my trip planner’s expert guidance, it was nothing short of magical. Each destination unfolded effortlessly, allowing me to immerse myself fully in the beauty and charm of Italy without any stress or hassle.

Her passion for her work shone through in everything she did. Her knowledge of Italy's hidden gems, coupled with her warm and friendly demeanor, made for an unforgettable travel experience. Thanks to her, I not only explored iconic landmarks, but also discovered lesser-known treasures that added depth and richness to my adventure.

In conclusion, Zicasso's travel partner was a true gem in the world of travel planning. Her dedication, expertise, and genuine care for her clients make her the perfect professional travel planner for anyone looking to explore the wonders of Italy. My journey wouldn't have been the same without her, and for that, I am incredibly grateful.

Grazie mille for making my Italian dream a reality!

In May, our family of five, all adults, took the best Italy tour from Milan to Rome. We visited Milan, Padua, Venice, Florence, the Tuscan countryside, Siena, Assisi, Cascia, Rome, and the Vatican. The tour was wonderful and well organized, thanks to our terrific Zicasso travel advisor. She was always available for questions and went out of her way to ensure all of our wants were accommodated in the trip plans.

The itinerary was well-thought out and we loved each of the destinations and the individual tour guides who educated us at the sites. They were thoughtful, informative, and interesting. Kudos to our agent for her excellent choices.

The hotels were also very good. We really liked the Tuscany hotel and would return there on our own. All of the hotels were well-located, which made for ease of getting around and walking the cities.

Our days were split between touring and having free time, which allowed us to explore on our own and spend time as a family. This schedule was perfect for us!

I would highly recommend this trip itinerary to anyone interested in seeing the north of Italy. Our agent did an amazing job attending to the details of the travel so we did not have to and providing special opportunities we would not have had on our own without a lot of hassles. We are definitely booking our next trips with her as she went above and beyond what we expected in her attention to us and our enjoyment of the trip!

The provided transportation was on time, luxurious, and enjoyable.

Our accommodations exceeded our expectation and the locations were fabulous.

The tours in Rome and Venice were highlights of each city. They were fun and we stopped at unexpected and unique sites.

The tour guides were patient, as we were in nine. They shared personal experiences and advice.

We ended our Roma and Venezia adventure in Lerici. Our family enjoyed the cave kayaking and private boat, which gave us the opportunity to swim in the Ligurian Sea. And, yes, of course, the delicious food and family.

We would recommend our travel company, via Zicasso, wholeheartedly! Bravo and thank you for a trip of a lifetime. Grazie.

The Zicasso travel agent was amazing throughout the planning and execution of the trip. He has spent significant time in the area where we traveled, so we got a local's perspective on activities, restaurants, and lodging. He remained with us by phone and text the entire time we were traveling, so we knew we had backup if anything went wrong. Of course, nothing did go wrong, but it was awesome to know he was there.

We had some unusual requirements for the trip, but our agent was able to deliver everything we wanted and more. It was very personalized at every step. Also, with his military and travel background, he was a very interesting guy to talk to. I would strongly recommend him to anyone interested in seeing the best of Austria, Switzerland, and Germany.

Zicasso's tour agency did an outstanding job planning my family’s two-week vacation in Italy. I simply shared the places we wanted to visit and our budget, and they put together an incredible itinerary, far exceeding our expectations.

The team checked in daily with updates about the next day's plans, which made everything smooth and stress-free. Anytime I needed to reach out, someone was always available and responsive. Midway through the trip, I decided to make a change to our itinerary and the team handled it quickly and seamlessly.

I would 100% recommend them to anyone planning a trip and I will absolutely be using them for our future travels!

Our trip was a 10 out of 10! There is no way it could have been any better. Zicasso's travel expert and the tour company's team were incredibly responsive (not that we had any issues) and the itinerary was so impeccably curated.

Every greeter, driver, and tour guide was incredibly knowledgeable and professional, and hotels were immaculate. It was such a relief to know that every last detail was taken care of and we didn't have to worry about anything.

We highly recommend our travel company and would definitely use them again.