Venice's Grand Canal - Venice, Italy
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Italy Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Italy

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Ratings of Zicasso's Service
Travel agent Robert in Italy

Robert's Travel Agency

4.8

 Based on 145 reviews

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Destinations:

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Italy

Verified Review

Jane S.
Submitted on 6.12.2022

Our travel agency planned an extraordinary 18-day custom vacation through Italy and Switzerland based on our requested activities that exceeded all our expectations. They also suggested additional ideas for fabulous experiences, local guides, hotels and restaurants that made all the difference for an exciting, world-class getaway! Robert was the most expert and friendly travel professional we've ever encountered - who made great things happen and handled all the details.

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Travel agent Vanessa in Italy

Vanessa's Travel Agency

4.9

 Based on 63 reviews

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Destinations:

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Italy

Verified Review

Renee B.
Submitted on 7.6.2022

Our experience from start to finish was amazing. We worked with Nina and she was fantastic. Super easy going, responsive and flexible in making changes as our wishes changed. She provided us with an amazing itinerary,  she was readily available on an app while we were in Italy and provided me with a colleagues contact information when she was unavailable. We travel frequently, but as first time travelers to Italy, she provided us with a stress-free holiday that was bar none, the best trip we have ever taken. I can't recommend her enough. Renee B.Buffalo, New York, USA 

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Travel agent Matteo in Italy

Matteo's Travel Agency

5.0

 Based on 425 reviews

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Destinations:

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Italy

Verified Review

Paul P.
Submitted on 7.12.2022

Our travel agency did a fantastic job with the planning and execution of our trip. All of the hotels were great with the Hotel in Florence being our favorite. The location, the room, the breakfast, and the amenities were the best. The coordination of the transportation was impressive. All of the drivers were on time and made sure that we reached our destination and met up with our guide. Getting in and out of Venice was particularly impressive with an escort to take us on the water taxi, through the streets, and helping with the luggage. Leaving Venice, our escort stayed with us at the train station and watched our luggage as we walked around prior to departure and made sure we got on the right train.On our last day of the trip, we were in the town of Perugia, which is the hometown of the Daniela and Matteo, the owners of our travel company. They arranged to meet us for lunch where we had great food and wine and wonderful conversation about our respective families, lives, and countries.

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Travel agent Eleonora in Italy

Eleonora's Travel Agency

4.9

 Based on 201 reviews

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Destinations:

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Italy

Verified Review

Kristan C.
Submitted on 7.9.2022

Fabulous 2 week family trip to Italy that was seamless from the time we stepped off a plane until we returned to the airport. Honestly they covered everything - all transfers, guides, tickets were integrated into the travel documents and the directions were clear and easy to follow. All of our guides were really nice people who were very knowledgeable and passionate about their country and history - we loved hearing the inside scoop. Elena and Eleonora were easy to reach when needed and responsive to questions. We left an item in Florence and they arranged to have it available at our next hotel. When one of our kids left an item at a restaurant they tried to contact them to see if it could be returned. They really did go above and beyond. This was such a wonderful way to explore Italy as a family, and the trip was perfectly tailored to what we wanted to experience. Thank you!!

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Travel agent Courtney in Italy

Courtney's Travel Agency

5.0

 Based on 1 reviews

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Destinations:

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Italy

Verified Review

Nicole G.
Submitted on 6.27.2022

I would highly recommend the travel company to anyone looking to vacation in Southern Italy. I loved the combination of this husband and wife team where it was easy to communicate with the wife as an American but she met her husband in Sorrento so he is a native there. They both spend so much time in Sorrento that they were able to provide us with excellent recommendations of excursions, tour guides, places to eat and places to stay. I have already recommended them to several of my friends.

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Travel agent Darya in Italy

Darya's Travel Agency

5.0

 Based on 1 reviews

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Destinations:

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Italy

Verified Review

Nancy W.
Submitted on 7.28.2022

We worked with Darya at the travel agnecy to plan and execute an 11 day trip to Italy for our family of 4 in July of 2022.  I would like to commend Darya for the absolute top notch service that she provided in helping us on this dream trip - we had an absolutely wonderful time and we would not hesitate to work with her again for any future travel plans.  To begin, she really listened to what our wishes were for this trip - the types of experiences were hoping for, the type of accommodations that we had in mind, etc.  She was quickly responsive to our thoughts and feedback  of the itinerary and made adjustments accordingly.  She was able to come up with an itinerary that really encompassed the right types of activities and the balance of activities/free time that fit our needs and expectations and that still fit within our budget.  Moreover, during the trip, Darya herself was available by phone whenever we had any issue or hiccup during our travels and was able to quickly address any issues we were having in real time.  This was an absolute life saver for us as we had experienced flight delays, lost luggage, and other such challenges.  Overall, we are extremely glad to have worked with Darya and this travel agency and hope that all our future travel planning experiences would be as positive and rewarding as this one was.

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Travel agent Stefania in Italy

Stefania's Travel Agency

4.8

 Based on 4 reviews

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Destinations:

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Italy

Verified Review

Nancy D.
Submitted on 6.27.2022

My best friend and I went to Italy for the first time for either of us and we had a fabulous time! The travel planner did an amazing job with not only helping us plan our trip, but with foreseeing problems ahead of time.  We had heard from a few other travelers during our trip that some of their activities were delayed or cancelled and we felt so lucky to be in our planner's hands.  She was in contact with us the entire time and really made us feel at ease.  I know I am definitely coming back to Italy, and I will definitely use the travel company again!

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Travel agent Daniel in England

Mario's Travel Agency

4.9

 Based on 303 reviews

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Destinations:

England
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France
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Ireland
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Italy
Scotland
2  More

Verified Review

Karen R.
Submitted on 7.13.2022

Our trip was absolutely fabulous. Mirella had wonderful suggestions on excursions and different things to do during our stay in Ireland and Scotland. Our drivers, for the most part, were on time. Our tour guides were mostly fantastic to work with and were creative in getting to know us and found things we may be interested in.Hotels were clean and accommodating. We did not have to think about anything but showing up for our tour time! Relaxing and fun!Mirella was flexible and collaborated to get to know what we wanted to do and prepared a wonderful itinerary for our families. Allowing downtime for travel was also much appreciated. Although we had a full agenda, we did have some time to enjoy and relax.

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Featured Reviews

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MJ

Mary J.
Jul 04, 2022
When I initially decided to take this trip to Europe I didn't have a travel agent. I started to explore companies on the internet.  I read the reviews of several companies and decided Zicasso was the one I was going to pursue. They put me in touch with a couple different agents. The one I was most impressed with was Rose at this travel agency. She is a joy to work with and very thorough. She tailored our trip to our specific interests. Through out the planning stage she was very prompt with answers to any questions that arose. During our trip we kept in touch. She inquired as to how our trip was going. During our trip our travel agency was there for us making sure things were going as planned. All the drivers and guides that we worked with were top notch and professional.

Italy 9-Day Vacation Review: Tours, the Food & Cities

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Michael N.
Apr 26, 2022
This was the trip of a lifetime! I can't say enough about the travel company and the associate we worked with, the travel agent, was absolutely amazing. She developed an itinerary that met all of our needs and wants. We were shocked at how wonderful our tour guides were too. My recommendation is to call the travel company and talk to one of their fantastic travel agents. They are widely available and flexible. I don't ever write reviews, but after the unforgettable time we had in Italy, I felt compelled to give as much credit to the travel company as I could.

Luxury Tour of Italy Review: Shopping in Florence, Sorrento Views, Herculaneum, Vatican City, Amalfi Coast Drive, Fine Dining

TP

Thomas P.
Jun 22, 2022
Thank you Zicasso; perfect referral. The travel company was fantastic. They worked with us upfront to create the perfect plan. They know Italy and worked with what we wanted to do and see.  And then, we had an unexpected last minute complication that could have ruined a lot of it. But they came to the rescue and fixed it all for us. Great company. Changed my expectation for a Travel Agent forever. I wish I could use them for other things; not just Italy.  I would use Zicasso again for sure. Highly recommended. Already working on our next trips. 

Italy Solo Trip Review: Rome, Tuscany, Sorrento, Sightseeing, 8-Day Vacation

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Matt N.
Jul 06, 2022
When planning my first trip to Italy. I researched a bunch of travel agencies. My travel company designed an exclusive trip for me. From Rome to Tuscany then Sorrento.I went by myself, and felt comfortable with the hotels, leisure time, drivers, and  excursions.

Italy Travel Review: Umbria, Abruzzo, Basilicata, Puglia, Matera, Wine Tastings, History, Culture

HB

Heidi B.
Jun 14, 2022
Zicasso recommended two agents to assist with the trip and this travel company was the clear choice from the start based on the dialogue between us and the process of creating the itinerary we wanted at the price point we desired.My desire was to go to areas of Italy that I had not seen, but I was not certain exactly what I should see and where I should stay and this is where my travel agency created an amazing trip that matched my intentions of infusing history and culture into my travel.Our trip was 14 days and included stays in Umbria, Abruzzo, Basilicata and Puglia.The trip was well planned out with the balance of activities and relaxation time and while I was in Italy, they were in touch during the trip to check in and available as I desired to tweak a few things when I was there.The choices of local guides were excellent with a rich source in history and attentiveness to our questions and interest and often had suggestions for dining and free time. Every driver and guide was on time and spoke English.

Italy Travel Review: Culture, Relaxation & Activities, Luxury 16-Day Vacation

AP

Azarmeen P.
Feb 05, 2022

This agent organized one of our top 5 vacations of all time! Impeccable attention to detail. Excellent communication and extremely responsive before and during the trip. I have a rule of never using American agents to plan a foreign trip but I’m very glad I made the exception here because the agent’s ties to the country as well as employees on the ground in Italy mean that they have an intimate knowledge of the best that Italy has to offer. They created bespoke tours based on our interests and these would not have been possible if they were not themselves immersed in their destination. Once you choose this agent though, do listen to their advice trust that they know what they’re doing. 

Italy Vacation Review: History, Archeology, 24-Night Tour

VW

Vicki W.
Jul 03, 2022
We just returned from a 26 day trip to Italy and had an amazing experience. Through Zicasso we chose this travel company as our travel agent. Veronika worked with us to create the most memorable itinerary which met our dreams. 

Travel Review: Italy, Venice, Florence, Pisa & Rome, 8-Day Family Vacation

CI

Chris I.
Apr 14, 2022
I can't say enough positive words about the travel company.  From the initial itinerary development and quoting process, to the completion of our vacation, the service was top notch.  We visited Venice, Florence, Pisa, and Rome for Spring Break.  Our travel planner, when putting together our itinerary, really listened to what we were looking for and put together exactly the vacation we wanted.  While on our way to Italy, one of our flights was cancelled, delaying our arrival by almost 24 hours.  The travel team was completely on top of it, making on-the-fly adjustments to the itinerary such that we were still able to enjoy almost everything originally planned.  Every tour guide, driver, and hotel accommodation was excellent.  Thank you travel company for making this a wonderful experience.

Italy Trip Review: Tuscany, Umbria, Countryside, Cooking Class, Truffle Hunting, 12-Day Tour

KF

Kim F.
Jun 29, 2022
We were planning the often called "Trip of a Lifetime", and the services we received from Zicasso and more specifically, Alessia, with our travel company did not disappoint!From our first interaction to sending our request to Zicasso for our dream vacation, and our subsequent contact with Alessia, she listened to our needs and wants, and tailored the PERFECT trip for us. We got to experience many wineries; beautiful and historic towns in Tuscany and Umbria; the lush countryside; a fantastic cooking class, and even a truffle hunt where we actually found truffles and enjoyed sampling them!Any glitches along the way, and they were minor, were quickly and professionally handled by Alessia to our great satisfaction.I would highly recommend Zicasso and especially Alessia with this travel agency if you want to experience the best of Italy!Thank you, Alessia!

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AH

Allison H.
Jul 14, 2022
Our family had the most amazing time in Italy. Our travel agency delivered on every aspect of our trip! Marcello, you were wonderful to work with while planning our trip and even after for any questions I had. Thank you again...our family will always remember our trip to Italy in 2022!
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