Grand Canal in Venice, Italy
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Italy Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Italy

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Italy travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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    Describe your dream trip.

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    We match you with top travel specialists. They compete to plan your vacation.

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    Book the trip when you are satisfied.

Ratings of Zicasso's Service
Travel agent Robert in Italy

Robert's Travel Agency


 Based on 153 reviews

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Verified Review

jessica R.
Submitted on 10.16.2022

Our travel company went above and beyond to make sure we had an enjoyable trip! We learned so much about the places we visited and about how we travel together, and what we want in terms of future travels. We had some rough moments, but out travel team made sure we had everything we needed. The emergency line through WhatsApp was extremely helpful and there was always someone ready with critical information when we needed it.We feel we barely scratched the surface even though we got to do and see so much! Our travel agency gave us just enough leisure time to ourselves in between small group tours and honestly it was much needed.Before we even got halfway through our trip we knew we needed to go back at some point in our lives. This travel company made our honeymoon an amazing adventure that we’ll remember for the rest of our lives! 

Travel agent Alexandra in Italy office

Alexandra's Travel Agency


 Based on 104 reviews

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Verified Review

Amy H.
Submitted on 10.20.2022

Overall, it was amazing! While traveling we appreciated the frequent contact and access to 24/7 assistance if needed. There were a couple times in which our plans had to be adjusted due to unforeseen challenges. Three of the four times, they were adapted well! One time, the tour guide did not communicate how plans had to be adapted and we missed out out visiting an entire town which was very disappointing given it mattered more to us than others.We liked the flow of our travel, recommendations provided, and having assistance with driving and tour guides every step of the way!

Travel agent Laura in Italy

Laura's Travel Agency


 Based on 44 reviews

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Verified Review

Jennifer W.
Submitted on 10.17.2022

Veronika and Alexia created a beautiful trip for us. We had a few phone conversations and were able to communicate through email to pick the cities and experiences that were most important for us. All the hotels were picked by Veronika and they were beautiful and the experiences/tours were fun. The location of all the hotels was perfect and we could easily walk to the sites.We appreciated having someone working with us on a one-on-one basis and felt they were organized. A week before the trip we received our packet with all the details of the trip, confirmation numbers, where to meet our guides for our excursions, and train tickets. There was only one miscommunication where we had requested an early morning Vatican tour, but ended up on an afternoon tour. It all worked out to our advantage though as we had a free morning to explore in Rome.I would use this travel agency again and appreciated their knowledge and guidance in planning our ideal trip. Their organization and suggestions saved my sanity :). Our trip to Italy was so wonderful and memorable thanks to the help of the travel company!!

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Travel agent Darya in Italy

Darya's Travel Agency


 Based on 3 reviews

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Verified Review

Wendy K.
Submitted on 9.26.2022

Darya at the travel company was an absolute dream to work with.We were traveling with 4 people and she worked with us over email and a zoom call to put together an itinerary that we all loved.  We changed and tweaked the itinerary a few times and she was always just extremely pleasant about anything we requested. When the time came to travel she sent us all the tickets and meeting places we needed. She was also very available the entire time we were in Italy and would reply to calls/emails in minutes.  The fact that she was so responsive really put us all at ease. She replied to questions about tipping, called vendors when there were issues and just really treated us like VIPs.I would recommend Darya/travel company to anyone traveling to Italy!

Travel agent Matteo in Italy

Matteo's Travel Agency


 Based on 444 reviews

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Verified Review

Joan H.
Submitted on 10.8.2022

Matteo listened to what we hoped to see and do then managed to come up with a trip that hit every item we discussed.  Unfortunately, the weather on the Amalfi Coast resulted in some disappointments but Barbara did manage to come up with an alternative for one of the days. We felt well taken care of by drivers and guides throughout the trip. The staff was friendly and helpful.

Travel agent Stefania in Italy

Stefania's Travel Agency


 Based on 11 reviews

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Verified Review

Nancy D.
Submitted on 6.27.2022

My best friend and I went to Italy for the first time for either of us and we had a fabulous time! The travel planner did an amazing job with not only helping us plan our trip, but with foreseeing problems ahead of time.  We had heard from a few other travelers during our trip that some of their activities were delayed or cancelled and we felt so lucky to be in our planner's hands.  She was in contact with us the entire time and really made us feel at ease.  I know I am definitely coming back to Italy, and I will definitely use the travel company again!

Travel agent Alessandra in Italy

Alessandra's Travel Agency


 Based on 2 reviews

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Verified Review

David S.
Submitted on 10.15.2022

Alessandra is the best! She is extremely responsive to all needs and concerns! She planned an absolutely unforgettable honeymoon for us. Everything from our private tours to our accommodations were top tier. I wouldn’t think twice recommending her and her team to anyone else and will definitely be using her services again in the future! 

Travel agent Eleonora in Italy

Eleonora's Travel Agency


 Based on 217 reviews

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Verified Review

Chris D.
Submitted on 10.12.2022

We have been working with this travel company on our trip to Italy since before the pandemic started. We had to cancel 3 times and finally made what turned out to be a wonderful trip of a lifetime.Working with Eleonora and Elena at our travel agency has been a pleasure, they helped us through the planning phase making suggestions and working with our thoughts to create the perfect schedule, taking in Venice, Florence, Tuscany, Sorrento, Capri and Rome. As the pandemic ended they advised us on the best time to travel ensuring that all of the things we wanted to see would actually be open and available.During our trip, we did have some issues, including a guide taken ill and heavy storms in Sorrento but the team at our travel company were always available and were able to reschedule a new guide and provide options for us.I would totally recommend this travel team and are very likely to use them again for Italian travel in the future.

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Featured Reviews

Italy Anniversary Tour Review: Venice, Sorrento, Rome, Cooking Class, 12-Night Vacation


Jim B.
Oct 11, 2022

After two years we finally made our 40th wedding anniversary trip to Italy. It was awesome. I have used many travel agencies in the past, but this was truly one of the best plan trips I’ve ever been on in my life. Ivana was tremendous, she stayed in touch with me and made the trip so pleasant. She was like a personal administrator, stayed on top of every detail. I cannot tell you how thankful and how grateful my wife and I are for this company and the expertise they showed and delivered; they are number one. It was truly a dream vacation.Thank you to our travel company,Jim B

Italy & France Travel Review: Paris, Florence, Rome, Vatican, Colosseum, Chocolate & Pastry Tour, Seine Boat Ride, Cooking Class


Mary J.
Jul 04, 2022
When I initially decided to take this trip to Europe I didn't have a travel agent. I started to explore companies on the internet.  I read the reviews of several companies and decided Zicasso was the one I was going to pursue. They put me in touch with a couple different agents. The one I was most impressed with was Rose at this travel agency. She is a joy to work with and very thorough. She tailored our trip to our specific interests. Through out the planning stage she was very prompt with answers to any questions that arose. During our trip we kept in touch. She inquired as to how our trip was going. During our trip our travel agency was there for us making sure things were going as planned. All the drivers and guides that we worked with were top notch and professional.

Luxury Italy & Greece Honeymoon Trip Review: Naxos, Athens, 12-Night Vacation


Joselyn R.
Oct 11, 2022
I went to Italy and Greece for my honeymoon. I contacted Zicasso and they recommended 2 agencies, I went with this travel company and couldn’t be happier. Everything was great, from beginning to end! Our ferry was canceled from Naxos to Athens due to heavy winds and they were able to quickly accommodate us for another night. Our tour guides were always friendly and on time, the hotels were all great, the travel agent was always quick to respond back to any questions or concerns and keep me updated of any changes.

Italy 9-Day Vacation Review: Tours, the Food & Cities


Michael N.
Apr 26, 2022
This was the trip of a lifetime! I can't say enough about the travel company and the associate we worked with, the travel agent, was absolutely amazing. She developed an itinerary that met all of our needs and wants. We were shocked at how wonderful our tour guides were too. My recommendation is to call the travel company and talk to one of their fantastic travel agents. They are widely available and flexible. I don't ever write reviews, but after the unforgettable time we had in Italy, I felt compelled to give as much credit to the travel company as I could.

Italy Trip Review: Cinque Terre, Rome, Amalfi Coast, Sorrento, Positano, Pompeii, Colosseum, Vatican, Path of The Gods Hike


Jody B.
Oct 12, 2022
It was a leap of faith for us to use Zicasso, first of all, and to book a trip with a travel agent because we've always planned our own vacations in the past. It turned out great! Their model works. They connected us with two agencies in Italy, our destination country, and we chose this travel company based on their responsiveness. What fun to create a customized itinerary based on their recommendations -- we told them how many days we could travel, what our budget was, and roughly what we wanted to do. They came back with a first draft and we tweaked it from there. Everything worked smoothly while we were in Italy -- we had good hotels and great tour guides, but I think the highlight for me was the private drivers! Driving in Cinque Terre, Rome, and the Amalfi Coast would have been stressful and it was wonderful to leave that to the professionals. And always, our travel agency was a phone call or an email away if we needed them.

Italy Vacation Review: 8-Night Tour


Sep 10, 2022
It was our first time visiting Europe, we were in France for two weeks and then Italy for one week. We absolutely loved Italy, our itinerary was done just as we had asked Emanuela and much more. Emanuela made it so stress-free with all the detailed instructions, for each day. The guides she chose were very knowledgeable, and professional and they really enjoy showing us their cities. Our transportation was top-notch, we were really impressed. The hotels were perfect for our budget. Just want to thank you for such a special and amazing trip, we will always remember it. 

Italy Vacation Review: Amalfi Coast, Capri, Sorrento, Positano, Pompeii & Mount Vesuvius Tour, Kayaking, Vineyards Visits


Heather M.
Oct 14, 2022
We were referred to Zicasso from employees that work at local hospital where my husband works. I had two agents call me Monica who works for this travel company located in California/Italy and another travel agent. I stated to both travel agents that I wanted to stay in Capri, Positano, Sorrento. The other agent wanted me to have my home base in Salerno and commute by ferry every day to Capri, Sorrento and Positano. I didn't want that! The other agent wouldn't budge with me. Monica wanted to work with me and found us hotels in those cities. Monica's itinerary was very organized. I knew what I was doing every day and who was picking me up. She was constantly in touch with us and got right back to us in email. I referred Monica to my daughter and her boyfriend and she worked with them in their budget. I mailed my final payment to the travel agency in California and they sent me a bottle of Italian olive oil. Very personal touches of which I loved! 

Italy Solo Trip Review: Rome, Tuscany, Sorrento, Sightseeing, 8-Day Vacation


Matt N.
Jul 06, 2022
When planning my first trip to Italy. I researched a bunch of travel agencies. My travel company designed an exclusive trip for me. From Rome to Tuscany then Sorrento.I went by myself, and felt comfortable with the hotels, leisure time, drivers, and  excursions.

Luxury Tour of Italy Review: Shopping in Florence, Sorrento Views, Herculaneum, Vatican City, Amalfi Coast Drive, Fine Dining


Thomas P.
Jun 22, 2022
Thank you Zicasso; perfect referral. The travel company was fantastic. They worked with us upfront to create the perfect plan. They know Italy and worked with what we wanted to do and see.  And then, we had an unexpected last minute complication that could have ruined a lot of it. But they came to the rescue and fixed it all for us. Great company. Changed my expectation for a Travel Agent forever. I wish I could use them for other things; not just Italy.  I would use Zicasso again for sure. Highly recommended. Already working on our next trips. 

Italy Travel Review: Umbria, Abruzzo, Basilicata, Puglia, Matera, Wine Tastings, History, Culture


Heidi B.
Jun 14, 2022
Zicasso recommended two agents to assist with the trip and this travel company was the clear choice from the start based on the dialogue between us and the process of creating the itinerary we wanted at the price point we desired.My desire was to go to areas of Italy that I had not seen, but I was not certain exactly what I should see and where I should stay and this is where my travel agency created an amazing trip that matched my intentions of infusing history and culture into my travel.Our trip was 14 days and included stays in Umbria, Abruzzo, Basilicata and Puglia.The trip was well planned out with the balance of activities and relaxation time and while I was in Italy, they were in touch during the trip to check in and available as I desired to tweak a few things when I was there.The choices of local guides were excellent with a rich source in history and attentiveness to our questions and interest and often had suggestions for dining and free time. Every driver and guide was on time and spoke English.
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