Male Resplendent Quetzal in Flight spotted in Costa Rica.
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Costa Rica Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Alex in Costa Rica

Alex's Travel Agency

5.0

 Based on 259 reviews

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See Alex's profile

Destinations:

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Costa Rica

Verified Review

Kevin H.
Submitted on 5.22.2022

I recently used this travel agency to help plan my first ever international solo trip to Costa Rica! They were quick to respond to my Zicasso request (within 24 hours) and promptly set up a call to discuss all my travel needs. I was quickly impressed with the materials and excursion options they provided. Alex and his brother Francisco took care of everything (from hotel bookings, excursions, transportation) and I was both taken away with their personal communication style and attendance to my needs before and during my trip. I even encountered a few deviations from my prescribed itinerary (needing to be picked up from the airport a day earlier, moving my schedule around) and the travel agency team was extremely accommodating. 

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Travel Agent Catalina in Costa Rica

Catalina's Travel Agency

5.0

 Based on 38 reviews

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See Catalina's profile

Destinations:

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Belize
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Costa Rica

Verified Review

raatha k.
Submitted on 3.27.2022

We are extremely happy with the way Zicasso and the travel company helped us plan our honeymoon to Costa Rica.  Our travel designer was very helpful with the entire. She came up with a great travel itinerary after discussing about our interests. She prepared a detailed travel plan with a detailed description of each places and tours. Due to unexpected reason (pandemic) we were not able to make it on the day we planned and she was very helpful with postponing and rescheduling the entire trip to a later date we requested. It was very easy to get in touch with them and they are quick to respond to emails. When we reached Costa Rica, They arranged a driver to pick us up from the airport with a welcome gift. The travel company called to make sure we arrived safely and to see if we needed anything.  Our driver is very friendly and helpful and he drove us from Liberia Airport to La Fortuna ( 3 hr ride). During the ride he showed us the important places on the way, gave us information on Costa Rican culture, people, tourism etc. When we stopped for lunch , he gave us suggestions on the best local Costa Rican cuisine. Our tour guide for Hanging Bridge hiking, we were very impressed with his knowledge about the birds, animals and plants. He was a great tour guide, gave us many valuable information about the environment and showed us many unique things during the tour. At the end of the hike we had a private picnic organized by the travel company and we were very impressed with the way it was planned and executed. Another driver drove us to the chocolate and coffee tour and dropped us at Tamarindo for the second part of the trip. During the ride our driver went out of his way to stop at a waterfall for few minutes although it was a last minute request.In addition, we very much enjoyed other tours and activities ( Arenal Volcano hike and thermal hot springs, coffee and chocolate tour) planned by the travel company as well. During the trip we stayed at 2 locations and 2 different hotels and we were very impressed with both of them. Overall we are very impressed with the travel company and we will definitely plan future trips with them.  

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Travel agent Rachel in Costa Rica

Rachel's Travel Agency

See Rachel's profile

Destinations:

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Belize
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Costa Rica

At Zicasso, we handpick our travel company partners from the top 10% of the industry.  We constantly add new partners to our network.

This travel company has only recently joined Zicasso's network and has not yet received enough reviews.

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Travel agent Mercedes in Costa Rica

Mercedes' Travel Agency

4.9

 Based on 18 reviews

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See Mercedes's profile

Destinations:

country flag
Costa Rica

Verified Review

Gosia G.
Submitted on 3.8.2022

The name says it all. Mercedes has done a wonderful job for us with planning our Costa Rican trip. Its a true test of a travel planner when things go wrong. Our flights got delayed by two days due to a snowstorm and we were worried we won’t be able to change our itineraries with it being kids vacation week. Mercedes’ handled everything beautifully: extended our hotel stays as requested, moved our excursions and even booked us a last minute air transfer from La Fortuna to Tamarindo ( highly recommend this) so we can spend more time on the beach rather than traveling. She greeted us in San Jose with a bag full of snacks and another bag full of gifts. She was always in touch on WhatsApp with advice/ help/tips and ready to change things as needed. We didn’t have to worry about anything. I highly recommend using this Costa Rica travel company! 

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Travel agent Sonia in Costa Rica

Sonia's Travel Agency

4.9

 Based on 63 reviews

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See Sonia's profile

Destinations:

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Costa Rica

Verified Review

Nikita K.
Submitted on 4.23.2022

The travel planner was wonderful! She was very prompt with emails and texts. She planned a wonderful vacation, all the hotels and excursions were amazing and a lot of fun. All of our private transfers and guides were incredibly nice as well, stopping to show us animals or get us fresh fruit or juices. Everything really went smoothly and everywhere we had gone they had all of our information ready. She was even able to provide helpful information for local restaurants as well. 

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Travel agent Ana in Costa Rica

Anna's Travel Agency

4.8

 Based on 42 reviews

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See Anna's profile

Destinations:

country flag
Costa Rica

Verified Review

Stephanie B.
Submitted on 4.3.2022

Overall, Sylvia was a great travel agent to work with. She asked me a lot of questions to see what type of adventure our family would like and came up with some great ideas. The places that we ended up choosing did not disappoint! Having Sylvia in Costa Rica gave me confidence that she was really up to date on the resorts that we stayed at and itinerary that we created. She was quick to respond and pleasant to work with. The only reason I did not give Sylvia 5 stars is because of the following:There was a miscommunication between us involving a rafting tour that she set up for us. I had told Sylvia that it was important to us as a family that we only have 1/2 day excursions so that we can have downtime to relax. Based on that,  I was under the impression that all the outings were 1/2 day outings. The River Rafting was a full day. We really enjoyed our time, but the next morning we had planned a sea kayak and snorkeling trip. We only had three days at the resort in Manuel Antonio and really wanted enough time to enjoy the beach and have downtime. We ended up canceling the sea kayaking trip because we lost 1/2 day that I had expected to have at the resort, and the sea kayak trip was on our last full day. We were out the money and I was disappointed. I would not have booked that trip had I known that the river rafting was a full day.The River Rafting tour supplied a complimentary breakfast and lunch, and Sylvia had told us only lunch. We had already gone out for breakfast so that was a bummer.And lastly, we stayed at a hotel close to the airport on the final night. Our itinerary says that the shuttle would pick us up at 4:30AM. The shuttle arrived at 3:30AM and so it was a hectic and frustrating way to depart Costa Rica.One thing that I wished I would have asked about is the roads and excursions relating to motion sickness. My son is prone to motion sickness, and it would have been nice to get a heads-up on the roads being very curvy and rough. I know now to ask for future trips, but just a helpful suggestion to travel agents to give a heads-up concerning this.

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Featured Reviews

Luxury Costa Rica Solo Trip Review: Wildlife, Waterfalls, Volcano, Beaches, Rainforest

KH

Kevin H.
May 22, 2022
I recently used this travel agency to help plan my first ever international solo trip to Costa Rica! They were quick to respond to my Zicasso request (within 24 hours) and promptly set up a call to discuss all my travel needs. I was quickly impressed with the materials and excursion options they provided. Alex and his brother Francisco took care of everything (from hotel bookings, excursions, transportation) and I was both taken away with their personal communication style and attendance to my needs before and during my trip. I even encountered a few deviations from my prescribed itinerary (needing to be picked up from the airport a day earlier, moving my schedule around) and the travel agency team was extremely accommodating. 

Costa Rica Vacation Review: 16-Night Tour

CP

Carine P.
May 28, 2022
Costa Rica was on our bucket list for many years and after covid restrictions were lifted we made a quick decision to go. Usually we book our trips ourselves but due to work commitments we engaged with some travel agencies in the UK. Not happy with the itinerary and cost, we looked online for local agencies within Costa Rica via Zicasso and was recommended to this travel agency, so glad this happened, more on this later.Our travel agency made contact with us via WhatsApp and email and we quickly mapped out a personalized itinerary based on our interests and likes. We paid the deposit and excitement kicked in.We arrived in CR and were greeted by one of the owners and his wife. What a lovely personal touch and even presented us with a welcome present. We were told to contact them whenever we needed help.The whole trip was organized like clockwork. Not once did we have to wait for a driver. We had an amazing time and everything went smoothly except one small issue pertaining to the last hotel and that’s when the travel agency crew really shined. Our last visit area was Manuel Antonio and we were looking forward to the hotel booked. We were super excited however the hotel put us into a standard room. No big deal you would think but the windows blinds in the corridor between the bathroom and the room are not working this isn’t ideal. The window was directly on the outside play area. You didn’t feel like you could leave the bathroom in your underwear without being seen. My partner asked for someone to come and fix it through WhatsApp which is the way they want you to communicate. She sent pictures and also requested for the plug to be added for the bathroom sink as this wasn’t there but no one ever came. When she chased the following day they asked what the problem was. She had already explained and sent pictures the night before. In addition the access from reception to the rooms is really really steep. I just could not see myself going up and down all the time in that environment. We were there for one dinner and one breakfast. Didn’t think the food quality was there for the breakfast. I was very annoyed especially knowing how much the hotel was costing us and with a dark view on some scrubs and not the beautiful MA National Park, we contacted our travel agency and explained the situation. Unbelievable service followed next to which I am still amazed about. We went to do our mangrove tour (which was beautiful, even though a bit short) and we came back to the hotel and our travel agency organized a pickup to visit another hotel. We arrived at the hotel and were blown away by the beautiful views and scenery. We were happy to move to this hotel straight away and at that point I didn’t even care about extra charges. It is supposed to be a trip of a lifetime, little did I know it turned out to be just that. Our travel agency organized the other room and we moved within 30 mins. The look on the reception staff at the hotel after us checking out within a day was priceless. The new place was just so much better, like night and day and we didn’t even face any additional charges. I am still blown away by the sheer amazing service we have received from Francisco, Alex, Pablo and the crew. They really made this a trip of a lifetime and I highly recommended this travel agency to anyone wanting to visit Costa Rica. Thanks again for everything.

Costa Rica Honeymoon Review: Excursions, Exploring, Luxury Vacation

HT

Hanna T.
May 16, 2022
Had a fantastic time in Costa Rica for our honeymoon. The travel designer with the travel agency customized our trip to fit our budget and needs and went above and beyond by providing a welcoming gift and a departing gift to make our trip even more special. She was easy to work with while planning and also checked in and answered any questions we had while we were on our trip.

Honeymoon to Costa Rica Travel Review: Tamarindo, Hanging Bridge Hike, Hot Springs, Coffee & Chocolate Tour, Wildlife & Food

RK

raatha k.
Mar 27, 2022
We are extremely happy with the way Zicasso and the travel company helped us plan our honeymoon to Costa Rica.  Our travel designer was very helpful with the entire. She came up with a great travel itinerary after discussing about our interests. She prepared a detailed travel plan with a detailed description of each places and tours. Due to unexpected reason (pandemic) we were not able to make it on the day we planned and she was very helpful with postponing and rescheduling the entire trip to a later date we requested. It was very easy to get in touch with them and they are quick to respond to emails. When we reached Costa Rica, They arranged a driver to pick us up from the airport with a welcome gift. The travel company called to make sure we arrived safely and to see if we needed anything.  Our driver is very friendly and helpful and he drove us from Liberia Airport to La Fortuna ( 3 hr ride). During the ride he showed us the important places on the way, gave us information on Costa Rican culture, people, tourism etc. When we stopped for lunch , he gave us suggestions on the best local Costa Rican cuisine. Our tour guide for Hanging Bridge hiking, we were very impressed with his knowledge about the birds, animals and plants. He was a great tour guide, gave us many valuable information about the environment and showed us many unique things during the tour. At the end of the hike we had a private picnic organized by the travel company and we were very impressed with the way it was planned and executed. Another driver drove us to the chocolate and coffee tour and dropped us at Tamarindo for the second part of the trip. During the ride our driver went out of his way to stop at a waterfall for few minutes although it was a last minute request.In addition, we very much enjoyed other tours and activities ( Arenal Volcano hike and thermal hot springs, coffee and chocolate tour) planned by the travel company as well. During the trip we stayed at 2 locations and 2 different hotels and we were very impressed with both of them. Overall we are very impressed with the travel company and we will definitely plan future trips with them.  

Travel Review: Luxury Trip to Costa Rica, Horseback Ride to Volcano, Chocolate & Coffee Tour, Beaches, Arenal Volcano

DB

Delphine B.
Feb 28, 2022
Overall we felt safe, in good hands, relaxed and we enjoyed our trip very much! The organisation by the agency was smooth and professional. Our private driver was very flexible and caring, we strongly recommend him as it makes a huge difference for our experience in Costa Rica. Muchas gracias and Pura vida!

Travel Review: Luxury Costa Rica Trip, Tortuguero, Osa Peninsula, River Adventure, Ecological Reserve, Snorkeling Cruise

HS

howard s.
Jan 30, 2022
Our 18 day journey through Costa Rica was wonderful, exciting and informative.  Early communication allowed the travel planner and travel company to plan a near perfect vacation journey.  We got a great mix of exploring the flora, fauna, climates and geography,

Travel Review: Luxury Costa Rica Vacation, Two-Week Trip, Arenal, Puerto Viejo, Cloud Forest, Whitewater Rafting

ZV

Zahra V.
Nov 29, 2021
It was a wonderful 2-week trip to Arenal, Poas Cloud forest and Caribbean coast!  Our drivers/guides were so knowledgeable, professional and friendly.  Costa Rica has so many microclimates and beautiful places to go.  We have barely scratched the surface.  We will definitely go again and use this travel company for their expertise.  Thank you!

Luxury Honeymoon in Costa Rica Travel Review: Whitewater Rafting to Lodge, Waterfall Hikes, Adventure, Romance & Memories

SH

Spencer H.
Feb 23, 2022
I can not begin to express how much we enjoyed using this travel company as our travel agent while on our honeymoon in Costa Rica! My wife and I had a tough start to our trip and had to delay the honeymoon by a day. The travel planners from the company took care of everything, from our reservations with hotels to finding our lost bag (then having it sent to us in the middle of the rainforest), she was our calm and steady savior! After our slow start, we really got to settle in and experience everything that Costa Rica had to offer. All of the recommendations that the travel company gave us were exactly what we were looking for in our adventure! We were looking for adrenaline activities with a hint of luxury and that's exactly what we got! Everything we did and everywhere we stayed in Costa Rica totally exceeded our expectations! We would definitely go back and do it all over again!

Costa Rica Trip Review: Nature, Wildlife, Arenal Vocano, Farm Experience, 7-Night Tour

PK

Pruthvi K.
May 04, 2022
We loved our trip to Costa Rica and our travel company played an important role. Sonia was extremely flexible in accommodating all my requests, was always available and communicated well. We had some last minute changes to the itinerary and she didn't hesitate one moment and made sure all our requests were taken care of.

Luxury Trip to Costa Rica Travel Review: Zip Lining, Catamaran Tour, Hike to Volcano, Family Vacation

BH

Barbara H.
Jan 11, 2022
Our family of six had a fantastic time in Costa Rica! All of the tour guides were very professional, friendly and knowledgeable. They went out of their way to take very good care of us. The drivers were also always on time and professional. The travel planner and her team were always quickly responsive whenever I needed clarification or assistance in planning the trip as well as while we were on tour. I highly recommend the travel team we would use them again when we return for other adventures in Costa Rica, which we will surely do!
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