New Zealand Travel Agents & Reviews

The itinerary was awesome! We had a few snafus with hotel reservations, but they were quickly resolved. The tours were perfect and all private, with excellent guides. The pace made good use of the time we had and maximized seeing the most locations in our time frame. The hotels were beautiful (especially the one in Queenstown, WOW!) and the rooms were perfect for our needs (kitchens and laundry). It was so great having everything pre-booked and guided, as it allowed us to relax and enjoy the trip and not worry about logistics. It was a trip of a lifetime.

I would highly recommend this Zicasso travel agency! When traveling so far away, it made such a difference to have everything coordinated by a professional. I have had many people ask how we managed to do so much with the time we had. Now, I don't think I can travel any other way.

Our trip was awesome! Throughout the planning process, Zicasso's agent and her company offered itinerary suggestions to help craft and personalize our trip, listened carefully as needs and concerns arose, and tweaked accordingly. She was endlessly patient and flexible. The result was a trip with flawless logistics, the perfect combo of guided tours and personal time, and hotel rooms that perfectly met our specs in terms of space and price. Highly, enthusiastically recommended!

Zicasso’s tour partner put together a terrific four-week itinerary for us and we thoroughly enjoyed our vacation. She took input about likes, dislikes, and how much physical activity we were up for, and balanced seeing a lot and doing a lot. 

The accommodations were appropriate and the excursions were great. All the reservations worked without incident. Communication was excellent; we had questions along the way and they were answered promptly and thoroughly. She made good judgments of what activities were appropriate, to the point that she signed us up for things we may not have considered.

Working with Zicasso's travel agent and his team was a pleasure from beginning to end. I shared my interests and what I wanted to include in the itinerary. My agent helped me choose options that delivered on my expectations and we created the trip of a lifetime for my family.

Communication was clear and consistent. Questions were always answered professionally and promptly. Having an expert handle the logistics required to travel between the North and South Islands lifted so much weight off my shoulders – planes, private transfers, trains, ferries, seven hotels, and tours every day. The team was available 24/7 and when one tour was canceled due to weather, they quickly arranged for a replacement activity within an hour.

The hotels chosen for us exceeded all expectations. They were beautifully designed and clean, with helpful staff, great amenities, wonderful hot breakfasts, and convenient locations within walking distance to attractions and restaurants. I'm not sure if it was intentional, but we were always in a hotel with a self-laundry service at the times we needed it most.

All the private transfers, whether short rides from the airport to hotel or long rides to the next town, were in spacious and clean vehicles with wonderful drivers.

I would not hesitate to recommend this company to others and would definitely use them to plan another trip.

The process was straightforward and Zicasso's trip planner was very easy to work with. She came up with an itinerary that we were able to tweak and work with to fit our timeline and expectations.

As a family of four with a deep passion for travel, visiting Japan had been on our bucket list for years, and this year, we indulged ourselves with a Zicasso trip. It was nothing short of magical!

From the very start, the planning process was thoughtful and personalized, and the detailed preparation we received before our departure made us feel confident and excited.

Once we arrived, every part of the trip felt curated with care to our needs and family interests, with our personal highlight the origami experience our son had been dreaming about!

From biking through the vibrant streets of Tokyo to soaking in the beauty of the bamboo forest in Arashiyama to walking through the living history of Kyoto or admiring the Osaka Castle, every day of the trip was unique!

A special thank you to the Zicasso travel company's entire team, who were always just a message away. When we had to adjust cities and accommodations due to our flight schedule mid-trip, our travel specialist stepped in with calm and expert support, turning what could have been a stressful situation into a smooth transition. We truly felt cared for every step of the way.

Whether it was indulging in sushi at nearly every turn, embracing our inner geeks at Nintendo World (not even the rain could stop us!), or simply being present in the magic that is Japan, this Zicasso trip was unforgettable!

We loved our trip! Zicasso's travel agency planned the most perfect trip for our family of four. They listened to my needs and wants, and created a perfect itinerary. We had some unexpected changes to our itinerary while traveling. Both agents were readily accessible and available, and made changes on the spot. The local tour companies we were connected with were excellent and first-class all the way. We were given extra recommendations for restaurants and activities when we had a day off from touring. Everything was perfect and I cannot thank them enough.