New Zealand Travel Agents & Reviews

Our Zicasso travel specialist provided us with an itinerary that exceeded all of our expectations. Her knowledge, recommendations, professional attitude, and succinct communications created an adventure that enabled us to enjoy a trip of a lifetime free from worry, stress, or disappointment. Every accommodation, excursion, travel transfer, and gracious attendant was absolutely faultless and beyond compare.

Additionally, our travel company, according to the research we did prior to contracting with them, saved us money! We are grateful to our travel specialist for her keen attention and kindness. We highly recommend this company.

We loved our trip! Zicasso's travel agency planned the most perfect trip for our family of four. They listened to my needs and wants, and created a perfect itinerary. We had some unexpected changes to our itinerary while traveling. Both agents were readily accessible and available, and made changes on the spot. The local tour companies we were connected with were excellent and first-class all the way. We were given extra recommendations for restaurants and activities when we had a day off from touring. Everything was perfect and I cannot thank them enough.

Zicasso's travel agency put together a fantastic itinerary for our trip to NZ and Australia. We asked for an “active” vacation, and they gave it to us! Our trip was filled with great adventures that we will remember forever. They did a great job of listening to what we wanted and making it happen.

Our itinerary in NZ was incredible. They really know both islands and all of the cool things to do there. We did some things that weren’t “mainstream” activities but they were really awesome and we’re glad we did them (most notable was the glow worm adventure – super cool!).

The Australia part of our trip wasn’t quite as good. We LOVED the lodge in the rainforest and Sydney (especially the Harbor Bridge Climb). But we went to Hamilton Island and it rained the entire time. The locals told us that February is the rainy season and it wasn’t a surprise to them that it was raining. It seems to us that the agency should have been aware of that and not sent us there at that time.

Overall it was a great trip. Our agent was very responsive to us during out trip when we had questions. She worked hard to make our experience a great one.

We just got back from a most enjoyable trip to New Zealand, planned by Zicasso's travel agent and her company. She understood what we were trying to cover during this trip and planned the excursions/activities, hotels, and transportation very well.

We started in Queensland and, after Milford Sound, worked our way north through Mount Cook, Christchurch, Rotorua, and Auckland. The company planned each day, with the travel times and activities woven well with appropriate meal times and rest breaks. The guides and pick-ups at each location were prompt and well-informed, and we always knew what to expect at each step of our trip.

We had a couple of issues, one with a day trip for wine tasting and another with the quality of one of the hotels, but our agent responded quickly with a solution.

It was a memorable trip; a fun, enjoyable, and educational introduction to New Zealand, and we would heartily recommend them to anyone planning a trip to New Zealand.

I really thought the Zicasso travel partner was fabulous and so thorough and easy to use. I would rate it the best travel app. It had my itinerary down to the minute detail, info on how to contact various people if there were any questions, and was so easy to navigate.  I would rate my trip to Australia my favorite so far. I recently went to Japan through a different travel agent and was able to compare the difference. Our travel team was so much better! 

My husband and I went to Australia to drop off my daughter, who was doing an exchange study in Sydney. We started in Melbourne and had a full-day tour to Phillip Island, with a moonlit animal sanctuary and penguins. I would recommend the penguins. I saw thousands of penguins. What an experience! I did not like the sanctuary part. Tickets were sold out for the koala petting and there were not very many animals to see. I have heard there are other sanctuaries/zoos in other parts of Australia that are much better.  

The Melbourne food tour was fantastic! Our tour guide did a wonderful job of explaining Melbourne's history with the food. We flew to Cairns, to Port Douglas, and had two excursions: a boat ride with snorkeling in the Great Reef Barrier and a Daintree safari.  The full-day cruise with snorkeling was wonderful, with so much food! The Daintree tour was a bit long and could have been condensed into half the time. I probably would not recommend that tour. 

Finally, we went to Sydney to drop off my daughter. We did the bridge walk, which was fantastic. Each person was so well protected and the safety checks were top-notch! 

Our trip went without any problems and our drivers were well-coordinated and on schedule. I would use this company for future trips to Australia. I plan to visit New Zealand and would use them again.

Our trip to Hamilton Island and the Whitsundays with Zicasso was absolutely incredible! From start to finish, our travel planner made the entire process seamless and stress-free. He was extremely helpful and communicative throughout the planning stage. He took the time to understand what we were looking for and tailored the itinerary perfectly to our interests. His recommendations were spot-on, from the beautiful accommodations on Hamilton Island to the amazing boat tours around the Whitsundays. Every detail was handled with care, making it easy for us to relax and enjoy the breathtaking scenery. 

Snorkeling in the Great Barrier Reef and exploring Whitehaven Beach were unforgettable highlights, and it was clear our agent’s expertise ensured we had the best possible experience. We are so grateful for his attention to detail and support. We highly recommend Zicasso and our agent to anyone planning a trip to the Whitsundays!

We had a fantastic time on our trip to Australia and New Zealand. From the first email communication with Zicasso's travel agent, the process was quick and organized, and we knew we were in good hands. Every single airport pick-up, flight, and excursion ran so smoothly and provided us with a wonderful, well-rounded experience, with comfortable stays and friendly staff. I only gave our agent a few "interests,” and all of the experiences were so much fun and exceeded our expectations!

Zicasso's travel agency provided us with a very personal New Zealand travel experience based on our requests and feedback. 

Our agent delivered a top-notch itinerary and followed through during all stages of our trip, from planning and while traveling. I cannot stress enough the level of personal service our agent and her company provided, including a pre-trip call to provide restaurant recommendations for cities we were visiting in Australia, upgrading one of our hotel stays, responding to requests for assistance during the trip, and taking us out to dinner during one of our nights in Nelson. 

Her agency's attention to detail and customer service were superb. We loved our trip and all the adventures she planned for us. I would highly recommend this travel agency and will use them in the future if our travel plans include New Zealand or Australia.