Belize Travel Agents & Reviews

Overall, the travel company and Zicasso have yet again met and exceeded our high expectations. This is I think the third trip/country we have used Zicasso’s ‘experts’ in, and we were not disappointed.   Our trip to Belize was organised and directed by a travel designer who was unfailingly polite, knowledgeable and informed from the outset.  She knew the best hotels, islands, bungalows and villas, and guided us through the planning process with firmness and precision;  this was a Covid interrupted trip, from reserving it in ‘19 to executing in late ‘21, and it speaks to the professionalism and deep domain expertise that the designer, the providers and the  advice all reminded constant throughout.My travel designer also did not disappoint in delivering on the activities.. There was substantial work to do to schedule the diving -both PADI instructions for our Tweenies and refresher courses for my wife and I.  Going beyond the call of duty was the designer's help in assisting the dive shop in locating my Wife’s Naui card from 30 years ago in Australia!  The designer also found maybe the best flats fisherman team and what they were able to not only have our son’s casting off the boat in short order, but we all hooked good sized bone fish and permit.  Finally our ‘ruins’ excursion was coordinated by an articulate and well educated guide who brought to life the ancient civilisation. Again, for something that had been looked forward to with eye rolls from teenagers, we all admitted at that day’s end - ‘really first rate’.  And it’s not the case that we got ‘great’ because everyone was superb.  We met other less fortunate guests of both this resort and others who did not have that guidance on diving or fishing or touring.. we ended up with the ‘best’. It made the trip.Finally, traveling is a little like building a house, you don’t really know the mettle of your contractor or guide until ‘something goes wrong’. Here we had one son who had difficulty clearing his ears - not a problem, and even in super busy Christmas week we had best dive shop schedule an extra private trip to take him down on his own and complete his solo.  Further,  I had to extend my stay due to a quarantine requirement and the Hotel and my travel designer made what might have been a difficult situation downright comfortable.  Problems are opportunities to excel and this team did so frequently

First class service from the travel designer at this tour company! She helped plan and organize our trip to Costa Rica.  Having an expert on the ground, especially given the high season/busy travel season and the uncertainty of Covid took all the worry out. She put together a great trip - we loved the Sloth Farm, delicious lunch, and waterfall especially.  Our driver, provided first rate transportation service - we could ask for no one better.  The designer always responded to inquiries within hours, with just the information needed.  We would highly recommend her and the tour company!  Thank you for a wonderful trip.

I had a very pleasant experience on my trip. Everyone we came in contact with was kind, knowledgeable, and committed to ensure we had a great time. The response times were quick in getting back to inquires made.