UK Travel Agents & Reviews

We had a better trip than we could have imagined!! The planning process with Zicasso's travel partner was so easy, and after just a few conversations, we were able to get everything booked.

The hotels and activities planned for us were absolutely perfect. The app with our day-by-day itinerary and train tickets made everything so easy and stress free.

I would recommend booking with our travel agency 10/10, and we will be doing so again! I really believe they connected us with local guides who were better than we would have known how to find on our own. The most kind, genuine, friendly, and knowledgeable people took us on our guided tours in the Loire Valley and Champagne region. I can't recommend their services enough!

The Zicasso tour company did a nice job planning out the trip and had a person available on WhatsApp until 7pm each day if there were any questions. They were responsive and handled things.

There was a little bit of confusion with the guides about what was included and already paid for on a particular day tour, but it was cleared up when we contacted the agency. It happened a few times, so I am not sure if it was a mistake on the driver's or the agency’s part.

When it comes to flights, I understand that erring on the side of caution is good, but having us get to the airport three hours early was overkill. At Inverness airport, they wouldn't even let us check in at Logan Air until two hours before the flight. When we flew out of Shannon at the end, we insisted they change the pick-up for the airport so we would get there two hours beforehand, which was plenty of time. I don't fault the company for this, but it may be good for them to consider not having their clients arrive too early at the airports unless the clients prefer that.

All that being said, I would use this travel agency again and appreciated the itinerary they put together, the friendly guides for our daily excursions, and their responsiveness when we reached out to them.

The Zicasso travel agent listened very well to what we were looking for and matched our wants/personalities perfectly. I had very specific things I was looking for on this trip and she worked with me to figure out every request.

Some activities included typical holiday travel (like tours of castles or museums), while others were not quite typical (like a one-day guided motorcycle tour with all riding gear). She found guides for us who took us where we wanted to go and matched our personalities. They were knowledgeable and laidback, and gave us time to relax (not rush) and enjoy the activities.

Our trip was a full two weeks at all types of hotels (some I found on my own and some she suggested) and with multiple types of transportation and activities.

Our agent and her team were very responsive and accommodating.

Upon arrival, we received a folio with a full itinerary and tickets, separated by tour and travel. When I realized we had a potential issue with travel on a day at the end of the trip, they took care of it within a few hours. When I had a question on tipping our guides, I texted and received an answer in minutes.

I also received an email after being asked for feedback to help them with future requests.

I will use them again in a heartbeat and highly recommend them!!!

Zicasso’s tour operator was nothing short of exceptional to work with. From the early stages of planning, communication was seamless. The lovely travel planner helped plan the most magical trip. Every accommodation was out of this world, the meals were amazing, and the itinerary was outstanding. We traveled with two babies and they helped plan a wonderful, magical trip.

We enjoyed Scotland so much and are looking forward to traveling there again with the same travel company! They even planned a sweet surprise for my four-year-old’s birthday that was so special for her. We were just so pleased with everything.

Our Zicasso travel guide did a wonderful job of creating an itinerary for first-time visitors to Scotland. She was very responsive to the different interests of our group and communication was always speedy. We started our tour in Edinburgh with a fantastic Blue Badge guide who stayed with us for an entire day, then on to the Isle of Skye and the beautiful scenery there, finishing up in Inverness and back to Edinburgh.

Zicasso's travel partner gave us a fantastic 10-day tour of Scotland for two people. Zicasso matched us up with another fine, in-country travel agency! I lived in Scotland during the ’90s and wanted to show my wife what a beautiful and historic place it is. Our tour guide was very knowledgeable about Scotland's culture and Scottish history. Wherever we went she had a story or comment on historical and current events. I learned more in the 10 days we were on tour with our travel agency than I learned in the two years I lived in Scotland.

In addition, we were interested in orienting the tour around photography as I am an amateur photographer with pro-grade equipment. Our guide was very knowledgeable about photography and helped us achieve our goal of taking beautiful pictures everywhere we went. In summary, we highly recommend our tour operator.

My sister and I had a wonderful trip! We used Zicasso's travel agent to plan it. From the beginning, all our questions were answered and they offered suggestions along the way.

Everything was planned out for us, including private and small group tours. Transportation, if needed, was all arranged. Directions and maps were provided, if needed, along with any tickets for trains and tours.

All our hotels were conveniently located and we were within walking distance from restaurants, shops, and metro systems. We really appreciated that.

I highly recommend this travel company and wouldn’t hesitate to use them again. I can’t thank them enough for planning our trip, which has provided so many lasting and priceless memories!

Our anniversary trip to Scotland and Ireland, planned by Zicasso’s travel company, was unforgettable!

Our travel agent was very easy to work with! She made several adjustments to our itinerary at our request and also to address some of the vendor's changes, such as one of our flights (originally from Inverness to Dublin) and one of our "in a local home, dinner and cooking lessons" (originally in Scotland). She was cognizant of my budget constraints and suggested I do some of the driving myself to reduce the cost of private drivers.

Then, during our trip, little things like a wine and cheese board in our room upon our arrival in Edinburgh were very much appreciated! Also, when things didn't go as planned (flight delay from Aberdeen to Dublin), she was available (at 2am Pacific time) to help smooth out the bumps! Even the way our trip itinerary built up to a subtle crescendo with our stay in a castle made this a trip we will never forget!