Spain Travel Agents & Reviews

At the end of 2019, we began working with this travel agency to plan what was to be a "milestone" birthday trip to Spain and Portugal in March 2020 for my husband. Little did we know that we would not take this trip until September of 2021. Our original departure date was to have been March 18, 2019; we had to cancel the trip four days before departure due to the pandemic. We were uncertain of what to expect from the agency since the trip was paid in full. To their credit, and much to our relief, they assured us that they could re-book the trip for a later date. As it turns out, the agency would re-book this trip three times before we were finally able to travel, demonstrating an exceptional level of integrity, commitment, and service.  Our long-awaited trip was spectacular!! The itinerary was carefully crafted and customized based on our needs and interests. My husband taught photography for many years and continues to enjoy the hobby; routes, stops, and destinations were selected with this in mind. The support we had from our travel company before and throughout our trip was outstanding. Communication by phone, text, and email was always timely. The agency utilizes a travel application which we downloaded onto our phones; this included our full itinerary, names, and contact information for each of our drivers and guides, tickets and vouchers for all our hotels and activities, QR coded for convenience, plus other helpful information (restaurants, etc). The agency checked in with us several times during the trip to see how things were going (the answer was always GREAT!), they even arranged for the two COVID tests we needed to have during the trip. Everything went perfectly, as planned.

Our travel agent that you matched us with was excellent.  Our planner, the managing partner provided great service and was very responsive.  The trip itself was curated every minute.  This travel agency provided top hotels in ideal locations with guides who were extremely knowledgeable and were born in the cities we visited.   The trip  allowed us to see every significant highlight at each location and optimized our time.  In total, we visited 6 cities in 11 days.   During our trip I posted daily on facebook.   As a result, I have given Zicasso to at least 12 friends who are making plans to travel!

My wife and I travel frequently to Europe and have stayed away from group tours - we like to be more independent. I decided to use this travel company and contacted the travel designer. From start to finish it could not have been easier or more professional. We wanted to visit key points from Madrid and the south (Seville, Granada, Ronda). We asked for a private tour guide at each location and drivers for transfers and stretches where the trains did not provide service. Everything was perfect. All of the key sites were fantastic. Aside from our first and last nights, our designer picked boutique hotels that offered great centralized locations, quality service, and unique character. We had originally planned our trip for 2020 but of course, COVID got in the way. Once we were able to travel, the travel designer adjusted our itinerary without issue. She even arranged our exit COVID test for the US. The tour guides were very knowledgeable and each one had specialties that were well matched to the locations and sites. Overall just one of the best vacations we have taken and we have taken at least a dozen in Europe. I wish the designer also provided tours in the rest of Europe since we'd use her from now on no matter where we travel. We will make use of her great service in Portugal soon. I can't recommend her, the travel company and Zicasso enough.

From the first inquiry with our travel designer at this travel company, she took the time to find out what was important to us on the trip, how we liked to travel and what we hoped to see and do. She offered a custom itinerary, which included some items we may not have considered without her guidance. She talked with us several times by phone and helped to ease our pandemic-related concerns (i.e. what’s open, what will be limited etc.).Due to COVID-19, it took two years for our trip to finally take place and when it did, the designer’s attention to detail was evident. Every transfer, guide, and activity took place without a hitch. She helped us navigate in-transit COVID-19 testing as required by the locations we visited. COVID-19 testing was a small interruption on the days we had to test, but we knew going in it would be worth it to be able to travel again.The guides were all wonderful and we would specifically mention:Our guide for pintxos tour and our guide for French Basque and La Rioja with a local tour agency in San Sebastian – both were outstandingOur guide with a local agency in Porto – excellent recommendations on local restaurants; helped us call the medical center when a COVID test didn’t come back for one member of our group; enthusiastic and genuine; having WiFi in the vehicle was especially helpful in checking COVID resultsOur guide with a Lisbon food tour – we’d adopt her if we could (see next question about her tour being a highlight of the trip)Our guide in Lisbon was amazing for the history buffs in our group The hotels the designer recommended were all in good locations for walking to the local sites and were exactly what we asked for in terms of having some character (boutique vs. chain).We would highly recommend the travel designer to others and hope we can use her services again in the future.

Our trip to Spain for our family of four was a spectacular success primarily because of this travel team and our travel planner. The planner and her organization have four great strengths:A network of top-flight guides—personable, knowledgeable, and extremely professional. We learned so much and were made to feel special.Constant and instant contact with us via an App, whether we were in Sevilla or Granada or Morocco or Madrid or in cars or trains in between. She helped us find the right train platform in Madrid, pushed back our dinner reservations in Ronda when we stayed late at La Alhambra, and quickly arranged a fix for a hot water problem in our apartment while we were riding camels in Tangier.Personalized itineraries suited to our interests and likes: people, places, and food. For example, she facilitated a two-day hike in the mountains for our sons while my wife and I explored Ronda and visited the Picasso museum in Malaga.Impeccable logistics. There was always a dinner reservation at an interesting restaurant. There was always a driver waiting when we walked out of an airport or museum. There was always a guide on our doorstep at the appointed time with appropriate tickets and car for that day’s events.For me, the trip highlights were exploring the white villages of Andalucía like Benelauria, poking into some special shops in the Tangier marketplace, seeing paintings by Velasquez and Goya at El Prado, or Picasso’s Guernica, plus some excellent seafood restaurants. For our sons, the best was their two-day hike, Morocco, baking bread in Benelauria, the roast suckling pig in Ronda, and all the good coffee. My wife, for whom I primarily planned the trip, fell in love with the white villages, the Andalusian countryside, the king’s rooms in the Madrid palace, and the flamenco exhibition in Sevilla.At one time or another, all four of us were communicating with our planner on an App. We felt like she was always with us and we were enthralled with the people and places we met and experienced. She and her cohorts were perfect guides that made our vacation so wonderful.

This was our first trip using Zicasso and the experience could not have turned out better. First, the agents that they recommended were attentive and experienced in their efforts to determine what we wanted out of our trip and to make it happen to meet our expectations. The most difficult part of the planning process was having to make a choice of which agent to choose. They were both excellent in their planning and their proposals.We chose a travel designer at this travel agency to be our agent and we really needed his expertise to make this trip happen without a problem. It was planned for the spring of 2020, but of course the Covid 19  pandemic changed everything. Our agent was there with us throughout the complete experience. We finally were able to complete our two-week tour of Spain this September into October. It was as stress-free as traveling could possibly be. He was in constant contact with us to make sure our transportation, guides, hotel, and dining experiences happened without any problems. Would I use the travel agency as my agent again? Absolutely, our travel designer is a consummate professional who has earned my complete trust.Would I use Zicasso again? Absolutely, they not only recommend two agents, but they also assign a contact person at Zicasso to offer help and guidance in the selection process. Once your choice has been made they continue to be in contact with you to make sure that you have an additional resource during your planning process.I have again used Zicasso to plan a graduation trip to Italy for my granddaughter in 2022. I cannot offer a greater recommendation for a company than to be a repeat customer.Jerry G.

We used our travel specialist to plan our family vacation to Europe this year. They came highly recommended and they did not disappoint.  Our trip included six adults plus a baby with multiple flights, train rides, transfers with private drivers, and tours. In a little over two weeks, we visited the French Rivera, Milan, Lake Como, and the Amalfi coast, and numerous nearby cities. I cannot begin to appreciate the amount of detailed planning that went into pulling all of this together.  From the villa in France with our own delightful private chef to the wonderful hotel accommodations, the cities and villages that we visited, the restaurants, the incredible wine and food, the tours with local experts, and special activities that were planned for us like boat tours of Lake Como and the Amalfi coast, everything was incredible.  It was truly the trip of a lifetime. Thank you, Devaki, for an unforgettable family vacation that far exceeded our expectations and a lifetime of wonderful memories that will be easier to remember because of your surprise family photoshoot on our last day.I highly recommend our travel specialist to anyone who wants a spectacular well-planned vacation experience.

The travel designer provided expert advice to us during our trip planning and followed up with excellent guides, lodging suggestions, and  logistical arrangements. We couldn't have been happier with the service she provided.