Our Spain Travel Specialists

We hired Zicasso to plan our Northern Spain trip as new customers. Zicasso was recommended by a friend. Zicasso gives you two agencies to choose from and the agency we picked was great, with timely responses and no reservation problems during our vacation. We loved the agent's suggested hotels and tour guides. We surely needed the help since we do not speak Spanish and in Northern Spain there is less English spoken than in the bigger cities to the south. We would use Zicasso for a future vacation.

Our trip was five-star quality from beginning to the end. I had arranged for many day trips throughout Northern Spain. Not one tour guide (five) or driver was a minute late. Actually, they were always five minutes early and more than ready to transport us to our next destination.
The careful thought of Zicasso’s travel company made each one of our day trips special and the hotels lived up to or exceeded our expectations. Of course, our eclipse day was even better than we could imagine, viewing it from a vineyard hill outside of Logrono.
All in all, the trip was top-notch, as was the excellent service we received from the travel company. Great job team!

Zicasso’s travel specialist was excellent to work with and the itinerary she put together was thoughtful and highlighted the best experiences of each area we traveled to.

Five stars. Fantastic.

Zicasso’s travel specialist planned a wonderful trip for me and my sisters. He arranged five different private tours with guides, and each was spectacular. The guides were experts in their fields and we learned so much. The accommodations he selected were perfect and the locations could not have been better for what we wanted to do. The travel specialist was very responsive and even helped us get my sister's phone back after it fell out of her pocket in a cab. I would highly recommend the travel specialist and the travel company to anyone who asked.

Zicasso’s travel company was great to work with to plan our 16-day trip for 12 people. Our travel specialist met our needs by considering the age of the group (62 to 72). We were all vegetarian and had some accessibility needs.
We requested city-center hotels with breakfast, so the ones chosen were perfect, with so much entertainment, restaurants, and shops within walking distance. The hotels chosen were well maintained, had friendly staff, and great breakfast selections.
Having a WhatsApp group created with the team and my group made communication very easy and quick for all our needs. The team replied quickly and made changes where necessary, going as far as to book several vegetarian restaurants for us and providing tuk-tuks for the narrow roads, so we didn’t have to walk so much.
The tour guides who were chosen were all very knowledgeable. This kept my group entertained and engaged with all the tours and activities. The guides made sure we were able to see the best parts of the museums, palaces, churches, gardens, and castles. We are seven couples who have been traveling together for the last 14 years. This was the most memorable trip for us.
Thank you to the entire team.

Zicasso's travel specialists gave great suggestions and listened to feedback. Communication was quick and easy!

From our first phone call with Zicasso's travel specialist, it was clear that we were on the same wavelength with respect to what we sought from this trip, and she made it even better with her suggestions. She was always very quick to respond to our questions and input, and overall we were really thrilled with the itinerary she put together. The result was that Spain turned out to be even better than we had expected!
The schedule was excellent, including using Madrid and Seville as the bases for day trips. Our visit to Tangier, Morocco, was particularly terrific. We had never before entertained such a visit because of health and security concerns, but when we expressed some curiosity, she wholeheartedly encouraged us. Most importantly, she provided a personal guide who was wonderful. Our guide ensured we could experience a bit of the culture, avoid any problems, enjoy a delicious meal, and get our first camel rides!
Throughout our journey, she secured admission tickets to palaces, fortresses, museums, etc., in advance, and we never had to wait in lines. During our travels, she also provided four tour guides. All were excellent: professional, friendly, and knowledgeable. We very much enjoyed every one of them. That goes as well for the private driver she arranged. Our driver not only conveyed us to and from the ferry terminal for our trip to Tangier, but also from Seville to Ronda and on to Granada.
She also introduced us to a travel app. It was extremely easy to use, allowed us to have our itinerary and tickets with us at all times, and enabled us to communicate with her and her staff instantly, which we did whenever a question cropped up. A great resource that we hope to have on future journeys.
Finally, the hotels she chose. Overall, their locations, staff, service, and breakfasts were first-rate. As an example, we never had any trouble getting ice every night for sore knees following our day’s explorations. On the other hand, we feel we should note that one hotel in Granada had a subpar breakfast and that the front-desk staff at one hotel in Seville did not stand out. Lastly, although she had nothing to do with it, she and her clients should know that the taxi service in Seville was tenuous as a general matter when it came to our time-sensitive transportation needs. We did not miss any entry time or event, but the hotel confirmed that the norm in that city is to call for a ride with no certainty of getting picked up on a timely basis.
But we cannot end with that. Our experiences in Spain were exceptional and very meaningful thanks to her. Whenever the subject comes up with our friends, we will be sure to recommend her and Zicasso for a wonderful trip.