Asia Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Asia

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Ratings of Zicasso's Service
Travel agent Jay in India

Jay's Travel Agency

4.8

 Based on 237 reviews

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Jay's Travel Agency

4.8

 Based on 237 reviews

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Destinations:

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Bhutan
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India
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Maldives
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Nepal
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Sri Lanka

Verified Review

Jessica M.
Submitted on 9.20.2021

Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!Some things that could use improvement: Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.

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Travel agent Alex in Japan office

Alex's Travel Agency

5.0

 Based on 43 reviews

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Alex's Travel Agency

5.0

 Based on 43 reviews

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Destinations:

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Japan

Verified Review

Ken M.
Submitted on 12.23.2019

The travel planner and I worked on our trip (9 days to Kyoto, Nara and Toyko) for months before we left. I changed the itinerary several times and the planner was very patient and accommodating.The trip went off without a hitch, everything was perfect and as advertised. We had two guides, our guide in Kyoto and our guide in Toyko who spoke very good English and were a pleasure to be with. They were very nice, knowledgeable and fun to tour with.The hotels we stayed a were 4 to 5 star and were great, the meals that were set up for us were great (best sushi in Toyko I ever had).My son who traveled with me got sick during the trip and our travel planner was communicating with us twice a day on how he was doing and offering to help anyway he could. He was very concerned.The planner's follow-up is excellent, for me that's really important. Through out the whole process from beginning to end his response time was amazing.Our planner gave us a hot spot wifi device to use for free for our entire trip, it was a great amenity as we could text, email and google while we were touring. Little amenities like that can make or break a trip.For anybody traveling Japan the language is a real problem unless you speak Japanese, not many English speaking people. I would strongly recommend having a guide to make your trip more pleasant.  Overall our travel planner gets a 5 star rating from both my son and I. He was terrific.One last thing, I've traveled a lot over the last 30 years and been to just about everywhere including Antartica, Madagascar and the Arctic, Japan is a very safe and cool country to visit. I always do private tours and I put the planner's company at the very top for detail, price and planning. Trust me he's well worth the investment.

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Travel agent Carl in Japan office

Carl's Travel Agency

5.0

 Based on 32 reviews

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Carl's Travel Agency

5.0

 Based on 32 reviews

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Destinations:

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Japan

Verified Review

Azarmeen P.
Submitted on 1.12.2020

This travel company created a meticulously planned trip that allowed us an authentic insight into Japan, its people and culture. The travel company is particularly adept at giving its clients an insiders look into Japan. They spent time in finding the best people who represent the local art and culture and ensured that we were able to have hands-on, immersive experiences that resonated with us and that we will remember. I was most impressed by the fact that unbidden, the travel planner and his team took time to curate a list of bakeries and confectionaries and their specialties because they knew that was an interest and passion that I have.While everything that they had planned worked like clockwork the few things with which we were not completely happy were changed with alacrity. It should be noted that after our first full day with our guide it was clear to us that we had enjoyed everything except our guide's company. The travel company promptly made changes and provided a refund as well! We also did not like our hotel in Tokyo (we had requested to stay at this hotel- the planner did not recommend it). Despite it being a busy time, this travel company found us an alternative hotel that we loved. This company is extremely responsive and adaptable if you need changes made during your trip; a real advantage of using local travel agency like this one over US based ones.

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Travel agent Himanthi in Japan

Himanthi's Travel Agency

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Himanthi's Travel Agency

Destinations:

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Japan
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Maldives
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Sri Lanka

At Zicasso, we handpick our travel company partners from the top 10% of the industry.  We constantly add new partners to our network.

This travel company has only recently joined Zicasso's network and has not yet received enough reviews.

Travel agent Scott in Japan

Scott's Travel Agency

4.9

 Based on 59 reviews

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Scott's Travel Agency

4.9

 Based on 59 reviews

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Destinations:

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Japan

Verified Review

Bess U.
Submitted on 12.6.2019

Our family enjoyed our trip to Japan immensely!  The trip planner did a wonderful job of getting our trip together and after a couple of times of tweaking the schedule, it was so much fun and enjoyable.  We had a few days of rain, expected during late fall, and a minor earthquake in Tokyo, which is common...so much to experience in all different ways!!  We travelled through Tokyo, Hakone, Kyoto and Hiroshima in about 2 weeks.  Upon arrival, our guide directed us to purchase our Suica card at the airport, to avoid the fee if purchased elsewhere.  Tokyo, the first days, we explored on our own.  Hakone, Akiko, was a knowledgeable and entertaining guide!  Though it was foggy and rainy, we had a nice time in Hakone!  Kyoto, with our guide was a lot of fun.  We spent 4 days there and covered a lot of areas.  Shigaraki, was an experience to see so many pottery and raccoon pottery! Uji, very scenic and pretty along the Hozu River cruise and fall colors with temples.  Tea ceremony was educational and an experience!! Kiyomizu Temple area, my favorite!!  Hiroshima, on our own & the hotel was great!!  Stayed at the hotel at the station - very convenient next to the station and loads of food and restaurants. Really appreciated The planner putting the tour together, hotels and trains, along with the wonderful guides we had!Thank you!!  Doo mo arigato!!  Thank you, Zicasso!!

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Travel agent Allison in Sri Lanka

Allison's Travel Agency

4.8

 Based on 19 reviews

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Allison's Travel Agency

4.8

 Based on 19 reviews

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Destinations:

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Bhutan
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India
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Nepal
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Sri Lanka

Verified Review

Cheryl G.
Submitted on 2.10.2020

This travel company provided us with an amazing trip 38 day trip to India. The travel agent met with us several times to tailor the trip to our interests. She provide a personal touch that we have not experienced with most other travel agents. We had some really unique experiences. Our trip took us north and south with, for the most part, excellent guides. Our drivers were exceptional and we really felt well cared for. I would not hesitate to recommend the travel company.

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Travel agent Susan in Sri Lanka

Susan's Travel Agency

4.9

 Based on 108 reviews

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Susan's Travel Agency

4.9

 Based on 108 reviews

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Destinations:

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India
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Nepal
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Sri Lanka

Verified Review

Tracy B.
Submitted on 3.8.2020

You know I had never used Zicasso before and I must admit I was skeptical booking a trip with a company that I had never heard  of.  However from the beginning everything was as  perfect as it could be.  Zicasso addressed any upfront concerns I had and then when the first 3 suggestions came in for the type of trip and suggested companies to select from I was wowed.  All three companies came in at or under the budget that I wanted and the trips they all put together were amazing.  We decided to go with this travel company because the itinerary was pretty much exactly what were looking for.  The owner was incredibly responsive to any and all questions we had and could not have been more helpful.  She was so familiar with the country, the cities, the shopping, the site/ monuments and the restaurants that everything went off without one single hitch.  Her people met us at the airports, transported us to the hotels, drove us across the province of Rajasthan and delivered us to any other places we wanted to go with only  the utmost of courtesy and respect. Honestly it could not have been better. We felt totally taken care of and it was the trip of a lifetime. Couldn't have been more perfect.

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Travel agent Charlotte in Kyoto

Charlotte's Travel Agency

4.8

 Based on 26 reviews

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Charlotte's Travel Agency

4.8

 Based on 26 reviews

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Destinations:

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China
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Japan

Verified Review

Shari S.
Submitted on 10.29.2019

Our trip to Japan proved to be a wonderful experience thanks to Zicasso and this tour company who helped us craft a trip of our preferences along with their recommendations.    We worked with a travel planner who seemed to understand the kind of trip we imagined, some structure with flexibility and freedoms to explore on our own.  Our planner was always available and open to our interests.Every lodging was the level we hoped for, clean, great location, culturally interesting and authentic with great staff.  Our guides were so delightful, informative, friendly and so helpful.  We remember each one fondly with a grateful heart. We even experienced a typhoon in Tokyo!  Though a typhoon was not on our list, the company and their contacts in Japan took excellent care of us. Timely communication and immediate execution allowed us to continue our travel with minimal disruption and a sense that "someone" knew our situation.  We unfortunately missed seeing Mt. Fuji and the Hakone area, which could not be avoided due to the severe damage in the area due to Typhoon Hagibis.  But our adapted tour gave us opportunities in Tokyo and Kanazawa that enriched our trip.  This is our second trip with Zicasso, and it proved as smooth and wonderful as our first (S. Africa).I encourage anyone looking to travel to Japan or any other place Zicasso offers to feel confident they will receive the trip they desire.  Thank you!

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Latest Asia Reviews

Sri Lanka & Maldives Travel Review: Luxury 2-Week Tour of Colombo, Kandy, Yala, Dambulla, Nuwara Eliya

JM

Jessica M.
Sep 20, 2021

Our travel specialist did a great job in working with us during a difficult time of traveling! COVID-19 certainly provided a lot of roadblocks and extra hassles, but they were able to help us go on a wonderful vacation in Sri Lanka and the Maldives. They did a good job of checking in with us and arranging our COVID-19 tests. The driver and the activities they picked were very good, fit our needs, and there was a great mix of different things in our itinerary that we liked. We also loved our accommodation options. Overall we had a great vacation!

Some things that could use improvement: 

Attention to detail- there were some things that were overlooked. For example, their travel contract clearly said we were responsible to get our own country tourist visas. We used another service to help us with this and when there were delays, our travel specialist seemed upset. When we reached out to them, they said that was a mistake and they were doing our visas and the hold-up was on us because we had used another agency to help us with the visas. Very frustrating communication. 

We had given them our passport and other information months before the trip. I am a US service member and was deployed and did not have access to email at that time- I usually am on top of details like my passport expiring, but this was an unusual circumstance. We then found out two weeks before our trip was set to leave that my passport expired 5.5 months after our trip and we almost were not able to take the vacation- we then had to rush to get a passport. This is why we pay a travel agent to have an eye for detail and the way in which our travel specialist responded to this issue was less than ideal. 

During the vacation, we had no scheduled lunches. Every day we had breakfast at the hotel, and dinner was planned at a hotel, but during the day we would sometimes wait a very long time before we were able to have our driver find a place for us to eat. Definitely something that should be considered for the next trip.

Luxury India & Maldives Travel Agent Review: One Week Tour

SB

Soumya B.
Dec 21, 2021
This travel company is a great travel partner and a great find for me during my December 2021 India visit. I received the utmost detail and care in tier travel planning including their signature “receive & drop off” at each location and expediting quick passage to each destination. I highly recommend them for personal and corporate visits. I will use them again and again for the level of service they displayed during my current trip.

Maldives Travel Review: Luxury One-Week Vacation

CM

Cullen M.
Jul 20, 2021
The trip was amazing and our travel planner did an amazing job coordinating everything, especially given the circumstances with COVID this past year.

India & Nepal Solo Vacation Review: Varanasi, Everest Region of Himalayan Mountains

CA

Clay A.
Feb 18, 2020

It was an incredible two weeks in India and Nepal and it wouldn't have been possible without the unparalleled attention to detail provided by this travel agency. I worked directly with my travel planner regarding my itinerary and he provided many ideas and suggestions to customize my trip based on the criteria I provided. 

My planner was available to me during the entire trip and was in contact with me to make sure all my expectations were being met. Unexpected weather caused some delays but the planner made sure that all the changes were seamless. My guides and drivers were all very professional. They were also very patient as I am a very avid photographer and take more pictures than the average person. 

I would highly recommend this agency to my family and friends and I will be using the agency again on my next adventure to India and Bhutan.

Luxury India & Sri Lanka Travel Review: Chandni Chowk Rickshaw Ride, Chef Tasting at a Top Restaurant, Elephant Sanctuary

SR

Shawn R.
Dec 04, 2019
This travel team displayed professionalism from the initial consultation to the end of the trip. They delivered an itinerary that was based on my needs and wants. They were patient in the itinerary development process as I'm very particular about my hotel selections and overall activities. During the trip, the travel team remained in constant contact to ensure things were going well. My travel team rep was extremely helpful throughout this entire process including when one of my travel companions needed medical attention. A doctor was sent to the hotel and all was well. The travel team staff continued to check on him throughout to make sure he was ok. Overall, a great trip from beginning to end and they delivered on my longtime dream to visit India (and Sri Lanka). I give this travel team my highest recommendation.

Southeast Asia Travel Agent Review: Cambodia Solo Vacation

ST

Susan T.
Mar 22, 2020
Unfortunately I cut my planned time in Cambodia short because of the growing Corona-virus threat - not in Cambodia but for international travel and in the US. I had been very excited about the trip we had planned.  I did find my guide more talkative than I prefer, but he was very knowledgeable and pleasant..Zicasso was very easy to communicate with, and very responsive to helping me design a trip I was excited about.  I will absolutely use Zicasso again for travel in SE Asia.

India & Maldives Travel Agent Review: Luxury Honeymoon Trip, Kochi, Delhi, Goa, Bengaluru, Udaipur

BG

Brian G.
Jan 07, 2020
We utilized this travel company to provide guidance on our honeymoon to the Maldive and India and I have to say that my wife and I were absolutely blown away by both the trip itself and the service that the company provided. From the onset, this travel company provided a very detailed itinerary with numerous options at each location we wanted to visit and were very flexible in our ever changing requests. Once we got on the trip, everything was fairly mindless for us as every detail had been covered by the company and their excellent team. I would highly recommend this company (our trip planner if you plan on traveling to India) to help with any travel services you need. From airport pick ups to arranging first class tours, they were the best and made what could have been a hectic visit as relaxing as possible (in 3 weeks we went to the Maldives, Kochi, Delhi, Agra, Udaipur, Goa and Bengalaru). 

Travel Review: Sri Lanka Tour, Mirissa, Ella, Knuckles Mountain Range, Horton Plains National Park, Whale Watching, 2-Week Trip

MW

Max W.
Jan 29, 2020
Generally very happy with the trip and the services provided by the travel company.  From the initial stages of planning, through tweaking the itinerary and payment and execution, the travel company was professional, responsive, helpful and honest.  Our driver/handler was great and we got to see a lot of the country easily without the hassle of having to plan or deal with transportation to/from and within stops. Our general critique is that (and this may just be the general reality of traveling within Sri Lanka and nothing to do with the company) we had a lot of down-time at our hotels between activities. For example, we would wake up early to go to a site, then be back at the hotel by lunch and then just spend the rest of the day/night at the hotel, then leave the next morning for the next stop, but arrive around lunch and spend the rest of the date/night at the hotel.  We could have done with more activities and/or condensed the trip a bit to avoid this.  Also, if the hotel didnt have good wifi, no pool or no bar (which was sometimes the case), then spending so much time at the hotel was not great.  We got the sense that maybe this trip was designed for older folks, and not 30-somethings who didn't need to rest so much.

10-Day Sri Lanka Trip Review, Safari in Yala National Park, Nine Arches Bridge, Local Cuisine & Relaxing Beaches

JL

Jonathan L.
Dec 27, 2019
We had a great 10 day trip around Sri Lanka, covering many spectacular sights. Planning the trip and communicating with the travel company was easy and quite prompt and considering that there was about only about a month to plan the trip, they managed to organise everything well. We had an excellent driver / guide who accompanied us throughout and he was very accommodating and made sure the drives were comfortable. Unfortunately there were heavy rains and the train which we were supposed to take from Nuwara Elliya to Ella was not running but our driver made sure to check beforehand with the train station and in the end we journeyed by car without any major hiccups in the itinerary. We’ll have to go back for the train trip!

Travel Review: Luxury Singapore & Maldives 18-Night Tour

MM

Milagros M.
Mar 01, 2020
This was our  fourth trip with Zicasso. We have been blessed to have the travel agent for our Australia/New Zealand trip in 2013 as it turned out to be amazing and unforgettable. She handled all the flights from one place to another and the trip ran perfectly smooth. She communicated with me multiple times to make sure that she covered everything and then sent me a detailed itinerary with colored pictures. I had to ask for one with this trip. I started by saying these because our latest trip pales by comparison to our first trip with Zicasso. Here I had to take care of all the flights. And then there was this couple who wanted to join us on our trip and one of them dropped out, I had no idea that there was just a slight difference in the price if she took her own room. So she roomed with us the entire trip which included Valentines day. There was no dinner included but the one in the Newton Center while in Singapore and in the morning we were supposed to be met by our guide going to Sentosa, he did not show up. An alternate guide came an hour later who had the nerve to carry on an attitude. I also wished that our guide shared the same enthusiasm as I had doing the “Crazy Rich Asian”tour. Some of the places she just pointed to and one of the places I had to ask to be brought there. Although I appreciated the stay at our hotel in Singapore ( I asked for it) and the hotel in the Maldives. They were amazing places.
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