Asia Travel Agents & Reviews

Excellent planning and execution throughout the trip. Allison did an excellent job guiding us through the planning process and made many great suggestions for our first trip to India. I don't think our wonderful trip would have happened without her assistance.  All of the hotels were terrific, the local staff was excellent and professional and dealt with the inevitable last-minute changes with grace and helpfulness.  The local city guides and drivers were excellent and when my wife got a cold and a bad case of "Delhi belly" they were very caring and thoughtful.  Highly recommended!!If you decide to go to India do NOT miss going to an Aarti (a religious ceremony) on the Ganges River in Hardiwar. You will never forget this.

I thought the logistical planning of the trip was excellent. I was met at each airport gate, taken through customs quickly and met upon exit from the airport. This part of the experience was exceptional. I traveled to Thailand and Cambodia where the hotels selected for me were good, not great but am not quite sure what were the alternatives. The only negative I would say is that the explanation of the tours that were selected were a bit misleading and in some cases just not necessary. The amount of walking required was very understated as well as the amount of time we spent in traffic after completing a tour which terribly frustrated me. Honestly, if I had been told up front, I may have decided not to do the tour but in any case, it would have been my decision. But that is the reason I gave a rating of 4 vs 5 as the trip was fairly expensive and I should have been told about the extensive walking and traffic delays. Suzie was good and responsive in the planning again I would have appreciated more info up front on the tours.

Our family enjoyed our trip to Japan immensely!  The trip planner did a wonderful job of getting our trip together and after a couple of times of tweaking the schedule, it was so much fun and enjoyable.  We had a few days of rain, expected during late fall, and a minor earthquake in Tokyo, which is common...so much to experience in all different ways!!  We travelled through Tokyo, Hakone, Kyoto and Hiroshima in about 2 weeks.  Upon arrival, our guide directed us to purchase our Suica card at the airport, to avoid the fee if purchased elsewhere.  Tokyo, the first days, we explored on our own.  Hakone, Akiko, was a knowledgeable and entertaining guide!  Though it was foggy and rainy, we had a nice time in Hakone!  Kyoto, with our guide was a lot of fun.  We spent 4 days there and covered a lot of areas.  Shigaraki, was an experience to see so many pottery and raccoon pottery! Uji, very scenic and pretty along the Hozu River cruise and fall colors with temples.  Tea ceremony was educational and an experience!! Kiyomizu Temple area, my favorite!!  Hiroshima, on our own & the hotel was great!!  Stayed at the hotel at the station - very convenient next to the station and loads of food and restaurants. Really appreciated The planner putting the tour together, hotels and trains, along with the wonderful guides we had!Thank you!!  Doo mo arigato!!  Thank you, Zicasso!!

Jay from our travel agency created our perfect Vietnam tour. He worked with us to meet every aspect of our travel preferences and provided in-country experiences that exceeded our expectations over our two week visit. It was a amazing vacation that provided us insight to the country’s history, religion, traditions, landscape, culture and cuisine. Every detail was handled and the tour guides were amazing, helpful and very knowledgeable. Their expertise and ability convey information in a friendly and informative manner created unique experiences that really enhanced the trip experience. 

We ( my husband, our 15 year old grandson and myself), had an amazing trip to Japan.Alex from the travel agency did a fantastic job coordinating the 10 night trip to Japan. He was always very responsive during the planning sessions, and once we arrived met with us in the beginning of the trip to explain some details and to present us with the various tickets which were needed during the trip. He had excellent suggestions during the planning stage. Alex arranged for us to have excellent guides and drivers throughout the trip. The planning and many details involved went off perfectly, which resulted in a fun and relaxing trip. I would highly recommend using this agency. I would give them a A+!

Susan did a FABULOUS job at packing in everything we wanted to do and see.  She worked hard to make sure she answered all of our questions  (even if we asked them more than once!) and had every last detail worked out to make our trip as seamless as possible.  The accommodations were excellent, the food was delicious, and the hospitality in India and Nepal was outstanding.  We always felt well taken care of, and if we had any questions while on our trip, they were always answered immediately.  We can't say enough about Susan and her team!  We would definitely recommend them and use them again.

We worked with Ambrose at this travel company and had an amazing trip to Cambodia, Vietnam and Thailand. We were planning our trip around a wedding in Khao Lak, Thailand, and were looking to squeeze in a lot in the week and a half before. Working with Ambrose and his team was so easy from start to finish. Ambrose is super responsive which was something I noticed from the moment we were paired via Zicasso. My fiancé and I had a ton of questions which he patiently and thoroughly answered. The only thing we booked ourself was our departure and return flight to the trip and the hotel for the wedding (which was outside our travel with our travel agency). Everything else was handled by our travel team. Our itinerary was incredibly thorough, and included all of our flights and transportation during the trip which was amazing. The itinerary also included information about e-visa applications, local culture and tipping, and other handy information.  Ambrose consolidated all of our information into a neat package within the itinerary which was easily accessible online and via the travel App. He was super accommodating when we had to make a last minute change about a month before the trip because the bride changed the wedding dates. While on the trip everything was seamless and we did some really incredible activities. Our local guides and drivers were always on time and waiting when we arrived and for every activity planned.  Ambrose and his team were also available via chat in the travel app while we were on our trip. Just one thing to note is that once the trip starts any changes are liable to the customer. We had a minor miscommunication at the end of our trip and did not realize that by cancelling a transportation we no longer required would not be refunded. Overall Ambrose and his team were excellent to work with and we had an incredible trip. I would definitely recommend them and would use them again if/when we take another Asia trip. 

This Japan travel company planned a great tour of the Kansai Region of Japan for my wife and me. Jeff, our travel agent, planned an interesting and reasonably stress free, six day vacation featuring Osaka, Kyoto, and Koyasan. He designed the trip to focus on the culture and beauty of the region and provided ample instructions and written guides prior to our arrival.  The highlight of the trip was our tour guide/in country contact who not only showed us around Osaka and Kyoto, but also ensured we had a clear understanding of the sometimes confusing public transportation system. She even went out of her way to make last minute adjustments to our train tickets to best accommodate our preferences. Japan can be an intimidating country in which to travel, and I highly recommend this tour company for your Japan travel needs if you want to make the most of your vacation.