Jeremiah's Travel Agency
Based on 108 reviews
Destinations:
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The trip with Zicasso’s tour operator was truly unforgettable. From the moment we booked with them to the very last day of our vacation, everything was seamlessly organized and executed. The attention to detail was impeccable, ensuring we could relax and fully immerse ourselves in the beauty and culture of Vietnam and Thailand without any worries.
The itinerary they crafted for us was well-balanced, offering a perfect mix of sightseeing, cultural experiences, and relaxation. The accommodations were luxurious and exceeded our expectations, providing a comfortable retreat after each day's adventures.
The tour guides were incredibly knowledgeable, passionate, and friendly, enriching our experiences with their insights and local expertise. They made sure we didn't miss out on any hidden gems and helped us navigate through each destination effortlessly.
Overall, our travel company exceeded our expectations in every way possible. We highly recommend them to anyone looking for a premium travel experience in Asia. Their attention to detail, personalized service, and dedication to customer satisfaction truly set them apart.
Charlotte's Travel Agency
Based on 47 reviews
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Zicasso's travel partner planned an exceptional trip to Japan for my family of five. It was our first trip there and our group's ages ranged from 30 to 72. A great time was had by all and the tour guides, hotels, and itinerary were spot on each step of the way. I couldn't have asked for a better trip. Communication throughout the trip was great and we made adjustments along the way to suit our interests. We were so happy with everything!
Maggie's Travel Agency
Based on 6 reviews
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My trip, overall, was fantastic. I loved Japan and all its offerings. Of my scheduled tours by the Zicasso tour company, four were wonderful and two in Tokyo were okay.
On May 19, a tour guide arrived at my hotel for a tour that was paid for, but not shown on my itinerary.
The company that was supposed to pick me up at the airport in Tokyo went to the wrong airport, so I took a taxi to the hotel.
The hotel in Kyoto was disappointing. It was also the only stop where I had four days. It was quite dated and not consistent with the other accommodations, especially coming from Hakone, where the hotel was so wonderful.
I was not scheduled to take the bullet train, which I would have liked to experience.
I felt very pressured to pay for the trip and thereafter communication was vague and stressful on final details.
In the end, I enjoyed all my destinations and planned activities.
Jay's Travel Agency
Based on 285 reviews
Destinations:
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I cannot recommend the Zicasso travel partner enough! Our tour operator made the whole process easy and a once-in-a-lifetime experience affordable. Delhi, the airports, and Varanasi would have been challenging to navigate without the expert guides who made person-to-person handoffs from the minute we stepped off the plane. Our kids (older teens) were very jet lagged and not feeling well the first few days (the pollution is significant), so we needed some itinerary adjustments. These were quick and seamless, and our travel agent was even able to swap days/activities on the fly.
Everyone was so accommodating; we really appreciated it. We always felt safe and enjoyed truly authentic, off-the-beaten-path experiences, such as spiritual Varanasi’s Ganges River ceremonies and the ISKCON temple in Vrindavan.
Ajay's Travel Agency
Based on 8 reviews
Destinations:
Verified Review
When we first started planning our trip, we were unsure as to what to expect. We asked Zicasso for recommendations on a travel agent for Rajasthan, India. We were contacted by the trip planner of this travel company.
After taking time to discuss what we might expect to see, our planner recommended an itinerary that would allow us to sample a cross-section of Rajasthan as well as learn some of the history and culture. He suggested that we visit during Diwali, a fantastic experience, and that the end of October and early November would be ideal weather-wise, which it was.
Our itinerary included exploring New Delhi, seeing the Taj Mahal, visiting multiple cities, riding camels and elephants, staying in luxurious hotels, tents in Jaisalmer desert (we stayed in a Camp Relais & Chateaux, an indescribable, wow experience), and a repurposed feudal lord's home which offered character and flavor galore. We were accompanied by one guide, an exceptional, articulate young man, and mostly one driver, and this constancy made the trip much smoother. The trip planner tries to pair personalities, and he did a great job here, which clearly points out the personal attention we received.
Our trip ended with dinner at the planner's home, with his wife and sister-in-law graciously cooking a wonderful Indian meal for us. It was a very special evening for which we are grateful.
We strongly recommend the trip planner and this travel company. Start with their website and contact them for ideas if you are on your way to India.
Susan's Travel Agency
Based on 130 reviews
Destinations:
Verified Review
Our Zicasso travel agent was fantastic. She was highly responsive to our needs and respected our wish for a certain kind of trip. Her team on the ground in India was exemplary and paired us up with exceptional guides. There wasn't a guide in India who had less than 20 years' experience. Our agent urged us to do a few things that weren't in the original plan and they turned out to be special. I cannot recommend her highly enough.
Murray's Travel Agency
Based on 439 reviews
Destinations:
Verified Review
We wanted to let you know how much we appreciated all of the local guides. Our guide in Cape Town was wonderfully knowledgeable, kind, and accommodating. Our guides in Victoria Falls were also wonderful.
The private game reserve was the perfect choice, with a warm, welcoming crew, lovely accommodations, and knowledgeable professional guides and trackers. And delicious, abundant food. The hotel at Victoria Falls was also lovely, with very friendly, professional staff.
Everyone across the board was helpful, accommodating, and respectful of our mom’s need for a little extra help (with the exception of Lufthansa in Frankfurt). We didn't book them through you, but wanted to give you the heads up in case you use them in the future for disabled or mobility-impaired guests. Every single person we encountered in Africa was kind and respectful, and we really appreciated that.
Thank you for working with us to create a truly special experience.
Alex's Travel Agency
Based on 65 reviews
Destinations:
Verified Review
We could not have been happier with our trip to Japan. Our travel agent was a pleasure to work with. It was obvious he listened to our wants and needs, and communicated the information to our guides, hotels, etc. He was patient and communicative, and paid a high level of attention to all the little details. This trip was originally scheduled for March 2020, then Covid hit. The travel agent offered to refund part of the money we had paid or leave it as a credit to be used within the year. Japan took several years to reopen and I hesitated to contact him to see if we had any credit we could use. We were thrilled to find out we could still use all of our credit.
My husband has Parkinson's Disease. Although he is fully mobile, it's become harder for us to travel on our own. Having all the little details so well taken care of took all of the stress out of the trip. Our guides were wonderful, our connections were seamless, and our accommodations were excellent. The guides and drivers were all aware of my husband's issues and were helpful and caring, holding his elbow as he went up and down stairs, and arranging for the use of handicapped elevators when there were too many steps to climb.
The trains in Japan are very efficient and virtually always on time. Our guides delivered us right to our seats and, when we arrived, were at the exact door we exited from. Because of an accident on the train line, one of our trains was delayed two hours. Without a guide, we would have had no idea what was going on. Our guide found out what the problem was, negotiated seats for us in the waiting room, and called ahead to the next guide so they could reschedule our car and ferry.
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