Our Germany Travel Specialists

Fantastic planning and fantastic execution by Zicasso's travel company. Everything we experienced exceeded our expectations!!!!

We enjoyed the most spectacular trip through Spain and Italy, and thank Zicasso's travel company for making it so. Zicasso's travel specialist listened to our vision and built a beautiful trip that exceeded our expectations, while staying under budget. The on-site support and warm welcomes from our travel specialists, private tours and private drivers, the exceptional hotels in prime locations, the restaurant recommendations and booking assistance, and the thoughtful planning for "downtime" made our dream vacation a dream come true. I look forward to planning another amazing adventure with this travel company!

Zicasso's travel company planned the perfect itinerary for our two-week family vacation to Spain and Ireland!

It was an amazing trip! We had support all along the way. Zicasso’s travel specialist communicated phone numbers, driver info, and everything we needed to have a trip that ran perfectly. Every driver and tour guide was on time, informative, and willing to make changes. It was a worry-free trip of a lifetime. I will be using Zicasso for our next vacation.

Overall, I would give this trip 4.5 stars.
It was well planned and Zicasso's travel company was easy to contact and communicate with.
The itinerary took into consideration our interests and desires. The hotels and tours were very nice. Our private guides were knowledgeable and also catered to our interests.
When things came up, they were easy to contact and quickly corrected issues that arose.
Here is why I would give it 4.5 and not 5 stars:
Some transfer days were left open for free time, but we were new to each city and did not really know where to go or what to see. In retrospect, we should have had a half-day tour or introduction to the city that day and then maybe free time later to explore the parts that we liked. A few times, we had a tour right before leaving that left us wanting to come back to a particular spot, but we had no time to do so. An experienced travel company should know that and plan accordingly.
Specifically in Venice, a private transfer dropped us off in a small alley and we had no idea where to go, fresh off the plane with all of our luggage. The travel company guided us to our hotel, but this is not what a luxury travel company should plan for. It should be a door-to-door transfer, with luggage taken care of.
There were a few times when the transfer time or location changed and we were notified at the last minute.
Tickets to see Michelangelo's "David" had the wrong date on them and our guide had to scramble to get new tickets. This situation was resolved and was not a big problem, but the response by the travel company was not adequate. A simple apology for the inconvenience would have worked, but instead, it was played off as no big deal.
At the end of the trip, I reached out to offer a detailed review of the hotels, transfers, and guides to help them plan better for the future, but I received no response. The trip was over and it felt like they were done.
Overall, the travel company felt a lot less personal than companies we have used in the past in other countries.
All of these were very minor issues and overall the trip was great, safe, and pleasant. However, in the setting of luxury travel, small things matter.
Hopefully this helps the next traveler.

The Gold Standard for Luxury Travel Planning
I cannot recommend Zicasso's travel agency highly enough.
This was the very first time I have ever used a travel agency and, after this experience, I can honestly say I will never travel any other way.
From the very beginning, Zicasso's travel specialists and the entire travel company team took the time to truly get to know our family. They wanted to understand not only our travel style, but also our interests, priorities, and what we hoped this trip would become. They didn't simply book hotels and transportation. They thoughtfully designed an experience that felt completely tailored to us.
Our 11-day journey through Germany and Austria was nothing short of extraordinary. Every single day was carefully curated, with the perfect balance of adventure, exploration, relaxation, and flexibility. They even recommended restaurants based on our personal tastes, so every meal felt like another highlight of the trip.
What impressed me most was the incredible level of detail. Nothing was left to chance. We always knew exactly where to park for excursions, where to meet the rental car company for drop-off, what to expect each day, and every logistical detail was seamlessly handled before we ever arrived.
When we checked into our first hotel, we were greeted with the most beautiful welcome package. Waiting for us was a stunning coffee table book containing our complete itinerary, all of our tickets and reservations, adapters for European outlets, extra charging cords, and even a local phone to use throughout our travels. It immediately set the tone for the level of service we would experience for the next 11 days.
Even more impressive was the support throughout the trip. Weather changed. Energy levels changed. Plans evolved. Every time we needed local advice or simply wanted another recommendation, someone from their team was available to help us like a personal concierge. Every interaction was warm, knowledgeable, responsive, and genuinely caring.
As a mom, I'm usually the planner, navigator, travel agent, and activities director for every family vacation. I spend so much time coordinating everyone else's experience that I rarely get to fully enjoy the trip myself. This was the first vacation where I was able to simply be present with my family and experience everything alongside them instead of managing every detail behind the scenes. That gift is difficult to put into words and it made all the difference.
Their professionalism extended to every aspect of the experience. Billing was transparent and straightforward, communication was excellent, and there were never any surprises.
My only disappointment is that they don't operate in every corner of the world because I truly cannot imagine traveling without them again.
If you're considering a trip to Germany, Austria, or anywhere they serve, do yourself a favor and book with this travel company. It is, without question, one of the best investments we've ever made in a family vacation.
I recommend them without hesitation and would gladly speak with anyone who has questions about our experience.

Zicasso's travel company is A+! Our travel specialist was extremely patient and flexible when I changed plans and even when I added three more people to our trip. He understood what I wanted and delivered. We got everything we wanted for the best price. Our trip was wonderful!
When something was wrong with the railway, he discovered this, not me. He and his colleague provided us with a private driver instead for a long journey from Salzburg to Lucerne, all at no extra cost to us! They stand by their word and pricing, with no surprises, and they let me know everything up front. If you are thinking of using this travel company, you won't be disappointed. Go for it! Thank you to our travel specialists for a trip of a lifetime!!!

The trip was amazing!! Zicasso's travel designer planned our trip around what we wanted and it could not have been better. Fantastic!