African safari game drive in Eastern Serengeti, Tanzania

East Africa Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in East Africa.

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each East Africa travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Kristy in Kenya office

Kirsty's Travel Agency

5.0

 Based on 41 reviews

See Kirsty's profile

Destinations:

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Africa
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Egypt
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Israel
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Jordan
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Kenya
2  More

Verified Review

Stephanie C.
Submitted on 1.5.2023

The trip was fantastic - everything went smoothly and was efficient and as detailed in our itinerary. Melanie was very thorough - even setting up a briefing call for us to review the itinerary and details. She checked in frequently on various forms and requirements, as well as when we were in-country. 

Travel agent Jessica in Tanzania

Jessica's Travel Agency

5.0

 Based on 64 reviews

See Jessica's profile

Destinations:

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Tanzania

Verified Review

Richard S.
Submitted on 1.2.2023

We had the most wonderful safari experience in Tanzania and visited Serengeti, Ngorongoro, and Tarangire national parks. The entire trip from planning, transfer, lodging, and activities, everything was so easy and effortless. Owner Jessica did a great job communicating with us every step of the way, she created a customized plan from day 1 and was accommodating to fine-tune details whenever we asked, and we greatly appreciated her knowledge, experience, and insight. We could not have picked a better itinerary. We were so fortunate to have our private guide for 11 days. He was beyond amazing. Our guide has a great personality, we jokingly say he also has superhuman eyesight where he can spot wildlife that's comparable to 40x binoculars. He is extremely knowledgeable about the different types of animals, birds, and local trees and plants. We were also impressed by his strong work ethic and how he was always thoughtful to ensure we have the best experience. For example, our trip was during the Christmas break when it frequently had short rains, our guide would wash his car twice a day so that we would always have clean windows for a great view, and a clean car for us. We saw so many amazing animals interacting in their natural habitat and it's hard to put in words, and certainly nothing like the zoo.  This was such a great experience, with too many special memories to cherish. Highly recommend our guide and the travel company! 

Travel agent Tehsin in Tanzania

Tehsin's Travel Agency

4.9

 Based on 58 reviews

See Tehsin's profile

Destinations:

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Tanzania

Verified Review

Kelly S.
Submitted on 9.1.2022

Planning process was excellent with quick response times, amazing suggestions and a tailored experience that was perfect for my group of 6.This travel company ended up giving us an experience of a lifetime and there were very few aspects of the trip we would change.

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Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 117 reviews

See Dan's profile

Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
3  More

Verified Review

Alexa G.
Submitted on 10.24.2022

Dan and Mandy from the travel agency are absolutely incredible to work with. We reached out for help planning our honeymoon. We didn't reach out in the most timely fashion and were incredibly stressed with wedding planning when we did. I had 1 conversation with Dan and that was all he needed to put together our absolute dream honeymoon. He somehow read my mind in ~20 minutes, made us feel incredibly comfortable traveling to a part of the world we had never been and immediately put us at ease that we were in good hands. Dan and Mandy helped us with every single step to make sure we were prepared for the trip so we could simply relax and enjoy it. They answered multiple rounds of questions and were flexible while providing their input as we finalized the details of our trip. Every detail was handled while we were on our trip and it felt like we had really good friends (with incredible taste in travel that we look up to) on the journey with us. We cannot recommend using the travel team to book your trip enough - these guys will be dealing with us for decades to come. 

Travel agent Maurice in Kenya office

Maurice's Travel Agency

4.8

 Based on 23 reviews

See Maurice's profile

Destinations:

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Kenya

Verified Review

Dave F.
Submitted on 7.11.2022

February 2021, I submitted a request through Zicasso to plan a group trip to Kenya,Tanzania and Zanzibar for June 2022. I was matched with Maurice. This travel company has surpassed our expectations and provided an amazing experience we will never forget. The camps were top rated, and we had a fantastic time there. In fact, all the accommodations we stayed at were phenomenal. They were beautiful, clean, each room had an amazing view, the staff were very attentive, and the food was top notch. Maurice even planned a few surprises for our group along the way.Maurice booked all of our in-country transfers (both by car and plane). All we had to do was show up at the lobby of each accommodation at the time specified and everything else was taken care of. Our drivers were exceptional as well. We spent time in Amboseli National Park, Maasai Mara, the Serengeti, Ngorongoro Crater and ended on the beach of Zanzibar. Our drivers at Amboseli had many years’ experience, they were very knowledgeable about all of the animals. Within 5 minutes landing at the air strip, they took us straight to see many of the animals, especially a family of cheetahs eating their prey! Our drivers at the Maasai Mara were great as well. We told him we wanted to see a lots of lions and they didn’t disappoint. On our morning game drive, we saw lions feasting on a buffalo, we also saw a leopard with a vulture in a tree. Our drivers in the Serengeti & Ngorongoro were excellent as well, they took us to all the best locations to capture the animals. We were even able to catch a glimpse of a rhino in the distance. They did their best to ensure we were able to see the big 5 and the ugly 5. We then ended the trip visiting Zanzibar’s beaches, a spice tour & Stone Town.I highly recommend using Maurice and this travel company for travel tours, safaris and vacations in the future and look forward to working with him again! Asante sana!

Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 24 reviews

See Charles's profile

Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Michele L.
Submitted on 12.6.2021

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 113 reviews

See Simon's profile

Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
8  More

Verified Review

Kathy T.
Submitted on 8.30.2022

Our trip was spectacular- everything we hoped it would be. Originally planned for 2020 and postponed twice, our travel advisor, Andre, was incredibly helpful, flexible, and patient. My husband and I travelled with our daughter, son-in-law and 2 teenage grandkids. It was a great mix of history, adventure, local cuisine, and a safari the was beyond all expectations.

Travel agent Kent in Africa

Kent's Travel Agency

4.9

 Based on 51 reviews

See Kent's profile

Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Lindsay K.
Submitted on 11.7.2022

Our honeymoon trip to Kenya and the Seychelles was seamless thanks to this travel company. Diana was extremely knowledgeable about the safari experience and the camps and made great suggestions about how to split our time. Every transfer was planned out, making the trip stress-free at every step of the way. Diana and Nell were extremely responsive and professional throughout the whole booking process.

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Featured Reviews

Travel Review: Luxury Uganda, Rwanda, & Tanzania Tour, Entebbe, Kibale, Kigali, Gorilla Trekking, Hiking

CC

carmen c.
Jul 20, 2022
Our tour operator (Andre) was rather unresponsive at times and when he did respond it could be weeks later. I felt he could have planned a tighter trip. His ground crew in Entebbe are lacking. An untrained newbie was sent to meet us at the hotel, while her superior (our contact) was a no show. She offered no options for the day in Entebbe such as the botanical gardens which located near the hotel was an option we learned after the fact. We would have been better off picked up at the airport by our driver who resides in Entebbe and driven to Kibale. Instead, we flew and our driver met us at the airport in Kibale!  We were to go to the Dianne Fossey Museum in Rwanda only to learn it had relocated 30 minutes outside of town months ago, an example of poor planning and not staying current. Often our schedule had too many activities and travel time crammed together to enjoy it all. We went directly from a half-day golden monkey trek, into a vehicle to drive from Uganda to Rwanda, an extended stay at immigration (driver had problems with his ID) to missed museum opportunity and another drive to Kigali for one night. I felt the tour operator knowing the areas and activities scheduled, should have done a better job logistically and suggested we add a few extra days to our trip rather than make it a stressful marathon. The meals were delicious, however we felt rushed at every meal (except dinner). Example: We were scheduled to go to Gibbs Farm for lunch which was lovely, however, we were rushed through lunch to go on a long hike which was ridiculously uncomfortable directly after a three-course meal. Furthermore, the drive to lunch, the hike, and then the drive to the crater was almost a total fiasco, trying to keep this jam-packed schedule we arrived at the crater gate after it was closed forcing our guide to beg the gatekeeper to allow us in. I can provide many other examples of poor planning on the part of Andre, but my time is limited.

Luxury Kenya & Tanzania Travel Review: Nairobi, Serengeti, Zanzibar, 18-Day Tour

MK

mike K.
Sep 15, 2022
I would rate the trip 3.5My last trip in 2018 was in South America - it was a 5 all the way!Several issues with this trip/itinerary.1.  Arrival in Nairobi, Kenya - no meet/greet or help through immigration/customs. Complained to the travel company, and they refunded the cost of the meet/greet, but that did not make up for staying in long lines and trying to figure out who needed which documents.2. Kenya was very good.3. The camp in Tanzania (North Serengeti) was way below the standards of other camps. Service/people were disinterested and food was poor (again, compared to other camps). My wife was left without water during a shower (ran out in 2 minutes because not enough was put in to start with). It was dark and it took nearly 10 minutes to get the attention of anyone (we were the last tent, about 150m from the main tent), no response to a flashlight and no whistle to blow - if we had been in trouble, God knows what would have happened. Another small example - asked for towels and another glass (only one glass in the bathroom), but did not receive them until the end of the next day when we were leaving. Asked for a boiled egg for breakfast with no meat - got fried eggs, bacon, and sausage;  it was too late to order again. When we told them, it seemed to be somewhat of a joke.Maybe our expectations are high - but that is what you promise and we pay very high prices for the best; not so with this camp. I will certainly warn people to stay away.In retrospect, I think 4 camps is too many - perhaps warn clients that the day trips are very tiring and moving camp can be a challenge.When we left Zanzibar and arrived in Nairobi, we could not see anyone for meet/greet. Er had to figure out luggage, essentially outside Wilson airstrip gates, and find the van in the car park - he was inside "waiting for us". The van did not have an expressway card, so we had to sit in heavy traffic for about an hour. We also complained of being bitten around the ankles in the car. The driver said "maybe mosquitos" - we said no, possibly fleas. The driver said that it could not be - yet we had welts to show where we were getting bitten. We jumped out at the hotel gate and walked to reception to avoid further bites.All in all the arriving/leaving were handled very poorly. 

Luxury Kenya & Tanzania Trip Review: 10-Day Safari Vacation

RM

Rani M.
Jul 29, 2022
We just returned from our wonderful safari. Sherilyn with this travel agency was awesome to work with. Honestly I was hesitant at first to work with a company I had never heard of but in the end had a very good experience working with them. From the moment we landed in Kenya we were taken care of exceptionally well. There was never a moment where we felt uncomfortable. Sherilyn was awesome. Our visa did not come in on time and she helped expedite it so no delays in our travel happened. From the camps that were booked to all the transportation arrangements everything went smoothly. Our daughter met us from Uganda and they were great in helping coordinate her arrival to meet us!!I would highly recommend using them for your travel arrangements. Very professional and easy to work with. 

Travel Review: African Safari, Kenya, Uganda, Tanzania, Zanzibar, Amboseli National Park, Masai Mara, 2-Week Trip

JL

JEANA L.
Aug 07, 2022
This trip to Africa was put together very quickly. Our travel planner was very prompt in their proposal, very agile with tweaking the itinerary to meet our tastes and our budget, and very responsive to specific requests.  Even with the hassles of COVID-era travel, the trip was FANTASTIC!

Luxury East Africa Safari Travel Review: Kenya & Tanzania, Amboseli National Park, Zanzibar, Ngorongoro Crater

DD

Diane D.
Dec 21, 2021
Our travel designers at this travel company sent us on a incredible Safari tour of Kenya and Tanzania.  All the places we stayed were awesome and we were able to relax and enjoy so many of the wonders of East Africa!  All of our transfers were handled seamlessly and we even made it through many rounds of covid testing thanks to the designers.  The wildlife we saw was beyond our wildest dreams because of great guides and the excellent service.  Meals  were lovely ol and really fine dining experiences. 

Tanzania & Kenya Vacation Review: Safari, 10-Day Tour

SF

Saifuddin F.
Jun 30, 2022
I was very impressed with our travel agency. Dan from the travel company had helped plan our vacation trip which was truly memorable. His choice of local travel agents and guides in Africa were extremely knowledgeable and helped us uniquely arrange the schedule and the events we wanted to experience. They also were very friendly and accommodative to all our needs during each of the tours.

Uganda Travel Review: Wildlife, 12-Night Vacation

JS

Jacqueline S.
Sep 01, 2022

It was a magical trip. I don’t know what else to say. I only wish I’d been given a bit more climate information, as the last 2 stops had very cold weather, colder than I’d expected. I had the right clothing, but it was hard to take morning showers in cold and dark rooms. My guide was superb. He made the trip perpetually wonderful, beyond my expectations. 

I can’t recommend this travel company highly enough, because I’ve run out of superlatives! My contact person Angie designed exactly the trip I wanted, and it all worked out. 

Now all I can think about it going back to Uganda. 

Luxury Kenya & Uganda Vacation Review: Game Drives, Mountain Gorilla Hike, 16-Night Tour

EF

Emily F.
Aug 20, 2022
This was a trip of a lifetime! We highly recommend this travel agency. We wanted to work with a travel company to plan our adventure - not just take one off the shelf. Dan listened to what we wanted and provided great suggestions that helped us craft our unique trip. His passion for Africa was apparent from our first conversation and talking with him always made us more excited to go. This was our first trip to Africa so we had a lot of questions and Dan helped patiently answer every one.The trip went smoothly, everything was organized by our travel company very well. The flow of our trip was great. All of the food at the camps was delicious! We are vegetarian and had no issue with the quality or quantity of food! 

Rwanda Africa Safari Review: Hot Air Ballon Ride, Gorilla Trekking, Serengeti, Luxury Vacation

RH

Rick H.
May 18, 2022
This was not our first safari in Africa, but this was our first time using the travel company.  They truly exceeded our expectations. There was NOT one hiccup the whole trip from the time we got off the plane in Rwanda until we headed back home 2 weeks later from Kilimanjaro. We had stated that we wanted everything to be private and to have first class service and accommodations and they made sure that happened.  We had someone help us through customs, covid testing, baggage claim, transportation to lodges, etc.  We never had to worry about a thing!  The people were so friendly and helpful and the accommodations were spectacular. I would highly recommend if you want a fantastic vacation with no worries.Stephanie H.United States

Kenya & Tanzania Vacation Review: Amboseli National Park, Maasai Mara, Serengeti, Ngorongoro Crater, Zanzibar, Stone Town, Safari

DF

Dave F.
Jul 11, 2022

February 2021, I submitted a request through Zicasso to plan a group trip to Kenya,Tanzania and Zanzibar for June 2022. I was matched with Maurice. This travel company has surpassed our expectations and provided an amazing experience we will never forget. The camps were top rated, and we had a fantastic time there. In fact, all the accommodations we stayed at were phenomenal. They were beautiful, clean, each room had an amazing view, the staff were very attentive, and the food was top notch. Maurice even planned a few surprises for our group along the way.

Maurice booked all of our in-country transfers (both by car and plane). All we had to do was show up at the lobby of each accommodation at the time specified and everything else was taken care of. Our drivers were exceptional as well. We spent time in Amboseli National Park, Maasai Mara, the Serengeti, Ngorongoro Crater and ended on the beach of Zanzibar. Our drivers at Amboseli had many years’ experience, they were very knowledgeable about all of the animals. Within 5 minutes landing at the air strip, they took us straight to see many of the animals, especially a family of cheetahs eating their prey! Our drivers at the Maasai Mara were great as well. We told him we wanted to see a lots of lions and they didn’t disappoint. On our morning game drive, we saw lions feasting on a buffalo, we also saw a leopard with a vulture in a tree. Our drivers in the Serengeti & Ngorongoro were excellent as well, they took us to all the best locations to capture the animals. We were even able to catch a glimpse of a rhino in the distance. They did their best to ensure we were able to see the big 5 and the ugly 5. We then ended the trip visiting Zanzibar’s beaches, a spice tour & Stone Town.

I highly recommend using Maurice and this travel company for travel tours, safaris and vacations in the future and look forward to working with him again! Asante sana!

Show More Reviews