East Africa Travel Agents & Reviews

Our recent two-week adventure through South Africa and Botswana, meticulously planned by Zicasso's travel partner, was nothing short of extraordinary. Our agent's deep knowledge of the area allowed us to experience the rich culture and breathtaking landscapes in a way we never could have imagined. Her expertise in selecting the best lodgings to suit our needs ensured every accommodation was comfortable, luxurious, and ideally situated. Our travel agent's strong planning and organizational skills made our journey seamless and stress-free, allowing us to fully immerse ourselves in the experience.

Our travel partner truly went above and beyond to cater to the diverse needs of the three couples traveling together. Her ability to manage our varying interests and preferences was impressive, ensuring everyone had a memorable and personalized experience. When a weather-related issue threatened to disrupt our plans, she swiftly and efficiently resolved the problem, showcasing her exceptional problem-solving skills. This level of service and attention to detail made it the best experience we've ever had with a travel agency. We highly recommend them to anyone seeking an unforgettable travel experience.

Communication with our Zicasso travel team was fantastic. They were very responsive to all questions and calmed any concerns we had.

We were met at the airport by our travel agent, who was our guide for the week. He was amazing! He ensured we had the best experience possible – we traveled and explored on our schedule, making sure we saw all the animals and sights we wanted to see.

The Serengeti was everything I imagined it would be. The plains were alive with all kinds of animals, and watching the cheetahs, lions, and leopards hunting was magical. We didn’t see them catch anything, but it was still fantastic to see them in action.

We were there during a drought, so the Great Migration hadn't started yet, but it started raining and we saw thousands of animals gathering to start their long trek. It was a beautiful sight.

Our agent did his best to ensure we saw the Big Five – elephant, leopard, buffalo, lion, and rhino, and we managed to see four of them on our first day out in the Serengeti. We had to wait until the last day in the Ngorongoro Crater to see a rhino, but it was worth the wait.

It was the best vacation I have ever had and our travel agent was a big reason why.

Thank you to our travel team!

As a family of four with a deep passion for travel, visiting Japan had been on our bucket list for years, and this year, we indulged ourselves with a Zicasso trip. It was nothing short of magical!

From the very start, the planning process was thoughtful and personalized, and the detailed preparation we received before our departure made us feel confident and excited.

Once we arrived, every part of the trip felt curated with care to our needs and family interests, with our personal highlight the origami experience our son had been dreaming about!

From biking through the vibrant streets of Tokyo to soaking in the beauty of the bamboo forest in Arashiyama to walking through the living history of Kyoto or admiring the Osaka Castle, every day of the trip was unique!

A special thank you to the Zicasso travel company's entire team, who were always just a message away. When we had to adjust cities and accommodations due to our flight schedule mid-trip, our travel specialist stepped in with calm and expert support, turning what could have been a stressful situation into a smooth transition. We truly felt cared for every step of the way.

Whether it was indulging in sushi at nearly every turn, embracing our inner geeks at Nintendo World (not even the rain could stop us!), or simply being present in the magic that is Japan, this Zicasso trip was unforgettable!

This was a trip of a lifetime! The details large and small were flawless, leaving us to enjoy the trip with no worries.

We started in Kenya. All accommodations were beautifully appointed and the staff were very friendly. The locations were strategic, allowing us to view different animals based on the area. Our first stop was Lewa Conservancy, where the rhinos and the grazing animals were the highlight. Then, in Maasai Mara, the migration and hippos were the draw. We also viewed the migration from a hot-air balloon, which gave a different perspective. Naboisho Conservancy is known for its cats and it did not disappoint. We saw leopards, a lion pride with 17 babies, and a cheetah hunting a gazelle.

We then traveled to Uganda to visit the gorillas and were nervous because it was considered a level 3 advisory by the US Department of State. However, once we were there, we felt very comfortable and were glad we went. Trekking with the gorillas was a highlight of our trip. We did two trips and each was very different.

The small details like the transfers, having help through the airports, and ensuring we had packed lunches when traveling from one location to another were flawless. This trip was complicated and on past trips the transfers were always the weak link. Zicasso’s travel company nailed it.

We would highly recommend this trip!

Our couple's trip to Kenya, Tanzania, and Zanzibar was truly amazing and a once-in-a-lifetime experience. We went to Nairobi, Amboseli, Lake Nakuru, Maasai Mara, Serengeti, Ngorongoro Crater, and Zanzibar over two weeks.

Zicasso’s travel agency made it an easy and seamless experience. They communicated well, took care of us before we landed, and provided guidance on everything we needed, including what to pack.

After we landed, they met us at the airport, provided all transfers, and had their experienced drivers transport us around the country and take us on game drives. We loved our time with our guides in Kenya and Tanzania.

We were also able to visit a Maasai village and learn about their culture. It was wonderful to talk over campfires and learn about their experiences.

The service at every camp and hotel was exceptional, and whenever we had a question or issue, our agent was quickly available to triage.

We would, without hesitation, highly recommend a trip like this! Do it!

Our agent gave us the most magical trip and was able to keep it within our budget.

This was our first safari as a group of six friends, and from the moment we connected with our Zicasso travel company, they were fantastic. They were always eager to accommodate all our wishes.

We had a call with them and shared that our main goal was to see as much of Tanzania's wildlife as possible and end our trip relaxing on Zanzibar's exquisite beaches. The first itinerary they sent us was perfect and we trusted their expertise on which parks to visit.

Thanks to our travel company and their staff, we had the most amazing first safari experience.

The trip to Kenya and Tanzania was absolutely amazing! The itinerary chosen for us was perfect and checked off all the things I wanted to accomplish on our first safari. Zicasso's tour agency was the best to work with. They offered great suggestions and were very responsive to all our questions and concerns!

The trip was absolutely wonderful. Thanks to our travel planner and guide, we were able to fit so much adventure into 12 days. Communication was always prompt and our planner quickly answered all of our questions leading up to and during the trip. The transfer from our Kenya guide to our Uganda guide was seamless. We had an issue with logistics in the last few days, but our planner helped us solve it quickly.

The only thing I would suggest they do differently: Our communication leading up to the Uganda portion of the trip was with the operations manager. We didn't meet our guide (or know they weren’t the operations manager) until the morning we left for Kibale. It would have been nice to have some communication with our guide beforehand as there were a couple of things on the itinerary (prepared by the manager) that our guide seemed not to know anything about, namely a game drive in Queen Elizabeth Park.