Zambia Safaris - Elephants in Lower Zambezi National Park
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Zambia Travel Agents & Reviews

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Ratings of Zicasso's Service
Travel agent Lucy in South Africa office

Lucy's Travel Agency

4.5

 Based on 2 reviews

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Lucy's Travel Agency

4.5

 Based on 2 reviews

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Destinations:

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Botswana
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South Africa
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Zambia
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Zimbabwe

Verified Review

Max A.
Submitted on 7.13.2021

The travel team at this travel agency were extremely professional and creative in their support of our goals. We went into the process with ideas of what we wanted to do, and emerged with a beautifully crafted itinerary that exceeded all of our expectations. When one of our flights got canceled last minute, an agent was quick to help us arrange alternate travel, and made everything come together.

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Travel agent Dan in South Africa

Dan's Travel Agency

5.0

 Based on 103 reviews

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Dan's Travel Agency

5.0

 Based on 103 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Rwanda
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South Africa
3  More

Verified Review

James L.
Submitted on 8.11.2021

We had such an amazing experience that exceeded our expectations! Dan and Mandi were very responsive and a pleasure to work with from the beginning to the end. We put so much time and money into this trip and it was all worth it. Even with the additional complexities of covid-19. Dan and Mandi truly made it as seamless as possible for us and we couldn’t be happier! 

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Travel agent Daniela in South Africa

Daniella's Travel Agency

5.0

 Based on 52 reviews

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Daniella's Travel Agency

5.0

 Based on 52 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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South Africa
3  More

Verified Review

Daniel N.
Submitted on 12.16.2019

This trip was amazing and a once in a lifetime experience. The travel planner from this travel company did an amazing job communicating with us, finding out our travel style, and creating a trip that was perfect for us. We got to experience the best of Zambia and Zimbabwe and loved every minute of it. The parks are amazing, Victoria falls was amazing, and the people we interacted with were genuinely thrilled to share these beautiful countries with us.

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Travel agent Murray in Botswana

Murray's Travel Agency

4.9

 Based on 416 reviews

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Murray's Travel Agency

4.9

 Based on 416 reviews

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Destinations:

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Africa
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Botswana
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Malawi
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Maldives
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Mozambique
5  More

Verified Review

Tim D.
Submitted on 3.5.2020

It was a trip of a lifetime. We will never forget it. We are so grateful for our travel designer, her attention to detail and making sure we got everything we wanted. We got such great honeymoon welcomes at our hotels.

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Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 110 reviews

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Simon's Travel Agency

4.9

 Based on 110 reviews

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Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
8  More

Verified Review

Jackie M.
Submitted on 8.11.2021

Our trip was beyond amazing and despite all the issues we could have had traveling during COVID, because of Simon and his team’s help, everything went absolutely perfectly!! I would book with them again in a heartbeat and highly recommend them to others!! We had never used a travel agent before but thought due to COVID and the fact that this trip was more involved than previous trips we have taken, it might be helpful to have someone guide us through each step. I absolutely know this trip would not have even come close to comparing to the incredible experience we had without the help of this travel company.

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Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 22 reviews

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Charles' Travel Agency

4.9

 Based on 22 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Janet W.
Submitted on 10.5.2021

This Africa travel company provided excellent communication, recommendations, and service from our initial contact through a follow-up post-trip. We originally booked this trip in 2019 for 2020 prior to the onset of Covid, which led to many uncertainties and changes until it was finally executed in 2021. Canceled flights and changes by a Zambia carrier proved to be challenging for all, but our travel company was monitoring this and took immediate action to resolve connections and lodging issues with each change. Flights going and coming from Africa were not full and the same was true for many internal flights. The exception was for the Zambia flights so one might presume that a canceled flight today would mean a fuller flight tomorrow. The actual execution of our trip went off perfectly and we were very pleased. We felt we were in great hands and well supported if there had been flight issues etc. while en route. This was our third trip to Africa and we've been on safari for all three. This trip was well organized and there were many transfers and flights involving four different countries in Africa (South Africa, Botswana, Zambia, and Zimbabwe). At this time, each border crossing required a PCR test for Covid, so our travel planner had to help us coordinate this as well, in order to make this trip possible. At every transfer point, a representative met us to help navigate the local procedures and facilitate movement to our next flight, hotel, border crossing, etc. If we'd been on our own we'd likely have figured this out, but not with the efficiency and knowledge of the processes and procedures that this staff had. Their presence provided an enormous time saving, efficiency, and made the trip less stressful because we knew someone would tell us what to do next. Who would expect for example that we'd be required to clear security prior to checking in for our next flight? Or that baggage would be dropped at the door we'd just entered in the airport vs. another baggage claim area. In Johannesburg, we were quickly escorted for about a 15 minute walk to the lobby of our hotel. It's a large airport and not having to figure it out after a lengthy flight from the USA made this easy and added value.  Team Charles, Sarah, and Karen listened to what we wanted on our trip, and instead of focusing just on Botswana and Victoria Falls, they recommended Zambia as well. For Victoria Falls, we were told Zimbabwe is where we wanted to be. Advice was also provided for the Visa for Zambia/Zimbabwe. Our accommodations were all excellent. We actually benefited substantially with lodging upgrades and private vehicles and guides by traveling to Africa while most are staying home due to Covid. We were comfortable at camps with staff that were vaccinated at all but one of our five camps, masking, social distancing, and sanitization. Significant effort is being made to keep the few travelers visiting safe, so tourism may return sooner vs. later. At one of our airports, the restroom stalls in either Botswana or Zambia were being cleaned after every use! With this said, we've encouraged friends to mask up and consider travel now or in the next six months if they have the opportunity. We strongly recommend working with this Africa travel company and felt that the presence of staff both in the USA and Africa helped. For this trip, we took a chance as our decision was between doing a trip with this company and with another travel company we've booked with numerous times. We went with this company because it was based on our desired itinerary and we'd be on our own in camps vs. being with a group. My spouse was particularly concerned about this aspect with covid and all the itinerary changes we'd seen prior to the trip, but in the end, we were both extremely satisfied with the end result and format of the trip. We would gladly book another trip through this company.

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Travel agent Neil in South Africa

Neil's Travel Agency

5.0

 Based on 10 reviews

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Neil's Travel Agency

5.0

 Based on 10 reviews

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Destinations:

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Botswana
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Namibia
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South Africa
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Zambia
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Zimbabwe

Verified Review

John A.
Submitted on 10.11.2019

Our first Safari trip to South Africa fulfiled all of our dreams and expectations and then some. We had the trip of a lifetime and most of the credit goes to the travel team. From helping with the initial planning to making last minute changes they were fabulous. We were always made to feel very comfortable, from meeting us at every airport to assist with transport to reschedualing side trips to better meet our needs the travel team was on top of it all. We would not have had as good a trip as we did with out there help and guidence.  

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Travel agent Richelle in Botswana

Richelle's Travel Agency

5.0

 Based on 12 reviews

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Richelle's Travel Agency

5.0

 Based on 12 reviews

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Destinations:

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Botswana
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South Africa
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Zambia
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Zimbabwe

Verified Review

Fred S.
Submitted on 7.15.2019

We had a fabulous first Africa experience.  Our trip planner constructed a wonderful itinerary on relatively short notice and we packed in a tremendously diverse set of locations and experiences.  The lodging, food, service, and guides were uniformly excellent and the wildlife experiences were unlike anything we'd ever experienced in all our years of traveling.  We saw an astounding range of animals, very close to us, with expert information and ability to track, and generally without any other tourists around.  It was a very personal and special experience.  Highly recommended!

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Latest Zambia Reviews

African Travel Agent Review: Botswana, Zambia, Zimbabwe, South Africa, Lower Zambezi, Victoria Falls, 18-Day Wildlife Safari Tour

JW

Janet W.
Oct 05, 2021

This Africa travel company provided excellent communication, recommendations, and service from our initial contact through a follow-up post-trip. We originally booked this trip in 2019 for 2020 prior to the onset of Covid, which led to many uncertainties and changes until it was finally executed in 2021. Canceled flights and changes by a Zambia carrier proved to be challenging for all, but our travel company was monitoring this and took immediate action to resolve connections and lodging issues with each change. Flights going and coming from Africa were not full and the same was true for many internal flights. The exception was for the Zambia flights so one might presume that a canceled flight today would mean a fuller flight tomorrow. The actual execution of our trip went off perfectly and we were very pleased. We felt we were in great hands and well supported if there had been flight issues etc. while en route. 

This was our third trip to Africa and we've been on safari for all three. This trip was well organized and there were many transfers and flights involving four different countries in Africa (South Africa, Botswana, Zambia, and Zimbabwe). At this time, each border crossing required a PCR test for Covid, so our travel planner had to help us coordinate this as well, in order to make this trip possible. At every transfer point, a representative met us to help navigate the local procedures and facilitate movement to our next flight, hotel, border crossing, etc. If we'd been on our own we'd likely have figured this out, but not with the efficiency and knowledge of the processes and procedures that this staff had. Their presence provided an enormous time saving, efficiency, and made the trip less stressful because we knew someone would tell us what to do next. Who would expect for example that we'd be required to clear security prior to checking in for our next flight? Or that baggage would be dropped at the door we'd just entered in the airport vs. another baggage claim area. In Johannesburg, we were quickly escorted for about a 15 minute walk to the lobby of our hotel. It's a large airport and not having to figure it out after a lengthy flight from the USA made this easy and added value.  

Team Charles, Sarah, and Karen listened to what we wanted on our trip, and instead of focusing just on Botswana and Victoria Falls, they recommended Zambia as well. For Victoria Falls, we were told Zimbabwe is where we wanted to be. Advice was also provided for the Visa for Zambia/Zimbabwe. Our accommodations were all excellent. We actually benefited substantially with lodging upgrades and private vehicles and guides by traveling to Africa while most are staying home due to Covid. We were comfortable at camps with staff that were vaccinated at all but one of our five camps, masking, social distancing, and sanitization. Significant effort is being made to keep the few travelers visiting safe, so tourism may return sooner vs. later. At one of our airports, the restroom stalls in either Botswana or Zambia were being cleaned after every use! With this said, we've encouraged friends to mask up and consider travel now or in the next six months if they have the opportunity. 

We strongly recommend working with this Africa travel company and felt that the presence of staff both in the USA and Africa helped. For this trip, we took a chance as our decision was between doing a trip with this company and with another travel company we've booked with numerous times. We went with this company because it was based on our desired itinerary and we'd be on our own in camps vs. being with a group. My spouse was particularly concerned about this aspect with covid and all the itinerary changes we'd seen prior to the trip, but in the end, we were both extremely satisfied with the end result and format of the trip. We would gladly book another trip through this company.

Botswana, South Africa, Zambia, Zimbabwe Luxury Safari Review: Cape Town, Robbin Island, Table Mesa Mountain, Victoria Falls

KK

Kathy K.
Sep 21, 2021

From the moment I talked with Charles, I knew I made the right decision on a travel agent. He was extremely helpful in coming up with an itinerary that would cover everything that I wanted to do plus a few other suggestions. Since our trip was scheduled for 2020, we of course needed to postpone due to COVID and Charles was very helpful about getting our trip postponed to 2021. There was so much angst about whether we should postpone again till 2022 but with Charles' gentle nudging and reassurance we decided to go this year and I am so happy we did. I think we had an experience that was probably pretty unique because literally there is no one traveling to Africa. We were upgraded at many places, were the only ones at the camp on a few occasions, and there were some flights where we were the only ones or maybe a couple of other people with us.  

We had a wonderful time in Cape Town exploring the wine country, a drive down to Cape of Good Hope, a ferry ride to Robbin Island (where Nelson Mandela served part of his prison sentence), and visited the prison. We also visited Table Mesa Mountain and the botanical gardens. I think we spent just the right amount of time there, three and half days. 

From there we traveled to Botswana and stayed in three different safari camps for eight nights. This being our first trip to Africa, I think Botswana was the perfect place for our introduction. We were to see so many animals; each day was so exciting because every day you don't know what you are going to see.

From Botswana, we traveled to Zambia where we saw Victoria Falls; one of the seven wonders of the world.  It is an amazing sight!!

Then it was on to Zimbabwe, where we stayed at our final safari camp.  

By far, this has been one of the best trips we have ever taken. We have been to many countries around the world, but this is at the top of the best.

Kenya & Zambia Trip Review: 15-Night Tour of Masai Mara, Lower Zambezi National Park

CH

carmen H.
Oct 05, 2021
Wonderful experience. A trip that we always will reside in our memories. We learned that Kenya is said to be the Garden of God! Beautiful and Majestic! Our travel specialists were magnificent, knowledgeable, and patient. We must have changed our minds 3 times, and we were given the time and options that were superb.  At the time of the trip, all was taken care of, professionally and on time. We were able to relax and count that people will be waiting for us, that local charter flights had been booked, that our transfers to camps were done and on time. We were so relaxed that we didn't even know the name of the next camp or the time or day that we will transfer as we will be notified and it will just happen! I don't write reviews, but I HIGHLY RECOMMEND this travel company for the trip of your lifetime.

Botswana & Zambia Luxury Trip Review: Game Drives, 12-Day Vacation

JO

John O.
Aug 31, 2021
Everything worked smoothly.  From the very beginning they suggested an itinerary that they felt would allow us to have the type of experiences we desired.  They listened to what we wished to do and as a result their suggestions helped us to get the itinerary that matched our desires. We really appreciated that all the details had been worked out.  All the arrangements had been planned in advance so all the things we wished do were attained with ease.  This was especially important as COVID-19 placed new requirements on us and because we are getting older and do not adapt to changes in plans easily.  They were very patient and helped us through the changes in requirements and flight schedules.  It made an enjoyable, stress-free vacation. 

Zambia & Zimbabwe Travel Agent Review: Africa Safari, Devil's Pool at Victoria Falls, South Luangwa National Park

DN

Daniel N.
Dec 16, 2019
This trip was amazing and a once in a lifetime experience. The travel planner from this travel company did an amazing job communicating with us, finding out our travel style, and creating a trip that was perfect for us. We got to experience the best of Zambia and Zimbabwe and loved every minute of it. The parks are amazing, Victoria falls was amazing, and the people we interacted with were genuinely thrilled to share these beautiful countries with us.

Southern Africa Travel Review: Luxury Africa Safari to South Africa & Zambia, Cape Point, Table Mountain, Victoria Falls

DH

Debbie H.
Mar 13, 2020
Our trip to Southern Africa exceeded our expectations and was a trip of a lifetime.  Each and every place we visited was clean and comfortable with friendly staff that catered to our very need. We visited sites (Victoria Falls, Cape Point and Table Mountain to name a few) they were exceptional. The travel designer did an amazing job with planning our itinerary. 

Travel Agent Review: South Africa, Zambia, Uganda, Zimbabwe, Shark Diving, Victoria Falls, Gorilla Trekking, Hiking

GH

Grace H.
Feb 22, 2020
I can’t thank this travel team, our trip planners, enough for the amazing job they did! The entire trip was so stress-free. One trip planner organized the entire itinerary and always made sure it was customized to include exactly what we wanted. Another continuously checked in to ensure we all had the appropriate travel documents and paperwork. They both were so responsive to our questions, especially the days before we left for our trip. Everything was perfect and the trip completely surpassed our expectations

Travel Review: Luxury Africa Safari, Botswana, Zambia, Chobe National Park, Victoria Falls, Whitewater Rafting, 2-Week Trip

CO

Candace O.
Jan 04, 2020
Very professional and friendly. They took great care of us from beginning to end, and everywhere they booked for us was of the highest quality. Thank you!

Vacation Review: South Africa, Zambia & Tanzania, Cape Town, Serengeti Africa Safari, Luxury Vacation

JR

Joel R.
Mar 03, 2020
All aspects of the trip were phenomenal. This travel company, and the trip planner in particular, were extremely responsive to all of our questions and concerns.

Travel Review: Botswana, Namibia, Zambia, & Zimbabwe Africa Safari, Wildlife, 2-Week Trip

KB

kim b.
Jan 29, 2020
Wonderful trip, wonderful service in planning the trip! Great recommendations and targeted insights to make the safari experience live up to expectations, appreciated the first hand experience of agency. The logistics organised by them ran like clockwork.
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