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Zicasso Reviews

Zicasso Reviews

Since 2008, Zicasso has been fulfilling the dreams of discerning travelers with unforgettable vacations all over the world. Our continued commitment to designing personalized, life-enriching travel experiences is driven by the remarkable stories our travelers share when they return. We have received 5-star reviews from thousands of travelers, and we look forward to making your own dream trip a reality.
Since 2008, Zicasso has been fulfilling the dreams of discerning travelers with...
4.9 stars based on 24,000+ verified traveler reviews4.9 stars based on 24,000+ verified traveler reviews
Since 2008, Zicasso has been fulfilling the dreams of discerning travelers with unforgettable vacations all over the world. Our continued commitment to designing personalized, life-enriching travel experiences is driven by the remarkable stories our travelers share when they return. We have received 5-star reviews from thousands of travelers, and we look forward to making your own dream trip a reality.

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Morocco Luxury Travel Review: Fes, Marrakech, Sahara Desert, Cuisine, Culture, Camel Ride, Nine-Day Trip


Fredi S.
Apr 23, 2024
Our nine-day excursion to Morocco was a trip of a lifetime. Zicasso’s tour operator and his company (with the help of an agent in Morocco) planned everything beautifully, with the right amount of time in each location, magnificent hotels, and a thoughtful, comprehensive itinerary. Our tour operator spent a great deal of time listening to our feedback and reflecting our preferences in the ultimate plan. They even arranged for a birthday cake in the middle of an oasis! Bottom line… they were incredibly thoughtful travel advisers with great attention to detail and an eagerness to create a very special experience for us. Our visits to Fes and Marrakech were rich with exotic sights, sounds, and the smells of fantastic cuisine. Perhaps the greatest gift to us was the selection of an extraordinary guide who was knowledgeable, kind, flexible, and full of fascinating history and personal perspectives. Our driver was a special, gentle man, who made all the comings and goings look easy. We felt very safe, comfortable, and well taken care of as we were escorted around the sites. They anticipated our every need.

Italy Travel Review: Rome, Sorrento, Pompeii, Vespa Tour, Cuisine, Pizza-Making Class, Wine, Eight Nights


Susan E.
Apr 23, 2024
Our trip was outstanding. There were six of us, three being teenagers, so transportation was important. Having the private drivers worked out very well and Zicasso’s tour operator was so quick to add transport when needed. The private tours were exceptional and the guides always found us quickly. They were always outstanding. The accommodations were wonderful. The lovely hotel in Rome and its fantastic location within walking distance of so many historic places, as well as the breakfast buffet, was fabulous. The same delights were found in Sorrento. I appreciated the WhatsApp connection and the ease of contacting our tour operator when needed. It was so very helpful! It was a dream trip for me and my family, and our highest expectations were met every step of the way. We will always treasure the memories.

Austria, Switzerland Travel Review: Grindelwald, Zermatt, Salzburg, Hallstatt, Two Weeks


Sumit K.
Apr 14, 2024
Zicasso’s travel company provided a transformative travel experience; truly once in a lifetime. We were introduced to Zicasso by our friends and thank their agent and travel company for their outstanding compassion, empathy, and patience. They grasped our brief with remarkable clarity and crafted an itinerary that ensured incredibly enriching experiences at each destination, during travel, and in accommodations. They accommodated our need for space between intercity travels and provided invaluable advice and support, from itinerary changes to visa requirements, on-the-ground adjustments, and regular check-ins. I highly recommend our agent and his company for their attentive listening, empathetic approach, and expertise in curating unforgettable itineraries. Thank you, you changed the way we experience Europe and it will always be hard to match the high bar you set with this trip. We are deeply appreciative of our agent and his company’s staff.

Vietnam Luxury Vacation Review: Hoi An, Hue, Saigon, Ha Long Bay, Street Food, Cooking Class, Lantern Class, Food Tour


Frederique C.
Mar 31, 2024
We had an exceptional trip to Vietnam organized by Zicasso’s travel agent. He was a pleasure to work with. He was super-reactive in updating the itinerary each time we asked for a small change. I have never seen such attention to detail to make sure our family was 100% happy. When our daughter fell and had to go to a hospital in the Ha Long Bay area, the itinerary was rearranged. The guide organized the hospital visit and waited in the van with the driver to make things as smooth as possible. When we asked to change our lunches from restaurants with a lot of tourists to more street food, it was done immediately, allowing us to have exceptionally flavorful and authentic dishes. Our travel agent even organized a birthday cake for me, which was a total surprise. Our three guides (in north, central, and south Vietnam) were very knowledgeable and always on time with a smile to make sure we were all happy. The vans were large, very comfortable, and the drivers professional.

Spain Vacation Review: Andalusia, Córdoba, Granada, Seville, 12-Day Trip


Richard R.
Mar 07, 2024
Zicasso's travel agent was absolutely outstanding in handling our recent trip to Spain. Planning, communication, and execution were everything we could expect. He listened to us, understood the nuances of our thinking, and provided a plan that fulfilled our hopes (including making last-minute schedule changes that we needed). Everything went exactly according to plan … the drivers were professional and on time, the guides were extraordinarily knowledgeable, and the hotels and train tickets were all as promised. His use of the "trip plans'' app provided real-time information for everything. We'd recommend our travel team to our best friends without hesitation. Five stars.

Norway Vacation Review: Snowmobiling, Northern Lights, Reindeer Sledding, 10-Day Trip


Lauren R.
Mar 03, 2024
I recently had the pleasure of working with Zicasso’s travel agent to plan my dream vacation, and I cannot speak highly enough of the exceptional service I received. From the moment I contacted them to the conclusion of my trip, everything was handled with professionalism, expertise, and a genuine passion for travel. From the outset, they took the time to understand my preferences, interests, and budget constraints. They patiently listened to my ideas and provided invaluable insights and suggestions to enhance my itinerary. Their extensive knowledge of destinations and travel logistics ensured every aspect of my trip was meticulously planned and executed flawlessly. One of the things that stood out to me was their attention to detail. They went above and beyond to secure the best deals on accommodations, transportation, and activities without compromising on quality. Additionally, they were readily available to address any questions or concerns I had, providing timely assistance and reassurance throughout the planning process. During my trip, everything unfolded seamlessly, thanks to my agent’s meticulous planning. From the moment I arrived at my destination to the day of my departure, I felt well taken care of and supported. Their personalized recommendations for restaurants, attractions, and local experiences truly enriched my travel experience, allowing me to immerse myself fully in the culture and beauty of the destination. In summary, I cannot recommend Zicasso’s travel company highly enough. Their dedication to customer satisfaction, expertise in travel planning, and commitment to excellence set them apart in the industry. Thanks to their efforts, I enjoyed a stress-free and unforgettable vacation that exceeded all my expectations. If you're considering booking your next adventure, look no further than this company for an exceptional travel experience. Thank you once again for making my travel dreams a reality.

Thailand, Cambodia Luxury Tour Review: Bangkok, Siem Reap, Angkor Wat, Phuket, Elephant Sanctuary


Dina W.
Feb 10, 2024
This was the best trip ever, thanks to Zicasso's travel partner! We were so thrilled with the hotels, the excursions, the guides. All of it was 100% amazing! We literally have no complaints! Everything went off without a hitch! The travel team was so on top of everything. We felt like royalty everywhere we went, no less! We absolutely loved every single thing about our trip and we are just so happy we went with this tour operator at Zicasso! We honestly can't rave enough about this travel agency and plan on telling everyone we know who plans on traveling! Thank you so much for making our trip to Thailand and Cambodia a dream come true!

Costa Rica Vacation Review: Nature, One-Week Tour


Robin F.
Feb 14, 2024
We could not have asked for a better experience with Zicasso's travel agency. From start to finish, they did not disappoint. Our travel agent listened, made excellent suggestions, answered all of my questions, and was available once we were in Costa Rica if we needed them. We had an overview of the accommodations and tours we selected, but had no idea just how excellent everything would be. From the drivers to the tour guides to the tours themselves, we could not have been more pleased. The drivers and guides were friendly, knowledgeable, and so proud of their country. We experienced nature at night through a walk in the jungle, followed by a traditional Costa Rican dinner with a lovely family in a beautiful setting; the rainforest during the day, complete with hanging bridges through the treetops (the views were amazing); a coffee/chocolate plantation with a very entertaining guide; and warm mineral waters at the base of a volcano that left us relaxed and refreshed. The adult beverages were a nice touch, as was the buffet afterward. The food was delicious. The hotel near Arenal Volcano had spectacular views and the accommodations and amenities were perfect. Our balcony overlooking the tropical gardens and the volcano couldn’t have been more beautiful. Moving from the jungle to the beach provided us with a wonderful drive through the mountains, where we really could experience Costa Rican life. The villa at Manuel Antonio was the ultimate in luxury, complete with its own pool/jacuzzi, spectacular views of the Pacific, and a Mother Nature experience like no other. The macaws, toucans, and monkeys (especially the howler monkeys) did not disappoint. We experienced a nature walk on the property with our guide, walked the beach, enjoyed the help and suggestions of the private concierge, and could not have been more pleased with this experience.

Thailand, Cambodia, Vietnam Luxury Vacation Review: Angkor Wat, Chiang Mai, Hanoi, 18-Day Tour


Diane F.
Feb 08, 2024
Oh, my, Zicasso's tour operator organized our best trip ever! We are two couples who have been traveling extensively since we retired. Our 18 days in Vietnam, Cambodia, and Thailand were flawless and amazing! Our travel agent organized six flights and fast-tracked us through every airport. We were met every step of the way. All of our tour guides were local, personable, knowledgeable, and helped us feel like we were seeing the “real” country. And how he was able to book us in six different five-star hotels, each one more beautiful than the next, for the price we paid, was unbelievable. All of the activities he suggested and organized were spot-on, from the hectic rickshaw ride in Hanoi to the waterfall hike in Chiang Mai to the full-day, private boat/snorkeling trip to the Phi Phi islands in Thailand. I could go on and on. We loved that everything was private for the four of us. I can’t recommend this company strongly enough!

Croatia Travel Review: 14-Day Trip


Anita S.
Jan 05, 2024
I cannot express enough gratitude for the exceptional service provided by Zicasso's travel partner during my 14-day trip to Croatia. From the moment I began planning my journey, her expertise and enthusiasm were evident, and it only grew more apparent as the trip unfolded. Our tour operator's attention to detail and personalized approach were evident in every aspect of my experience. Her deep knowledge of Croatia's history, culture, and hidden gems enriched every day of my trip. She effortlessly tailored the itinerary to my interests, ensuring I experienced the best of what Croatia has to offer. Her professionalism and dedication were remarkable. She consistently went above and beyond to ensure every accommodation, activity, and transfer exceeded my expectations. Her genuine care and attentiveness created a sense of ease and comfort, allowing me to relax and savor each moment without worry.

Zicasso and our travel company are truly fortunate to have her as a representative. Her unwavering commitment to providing an unforgettable experience is a testament to her exceptional professionalism and genuine passion for enriching the travel experiences of others.

I cannot recommend Zicasso highly enough. My 14-day journey through Croatia was nothing short of spectacular, thanks to my tour operator’s expertise, warmth, and unwavering dedication to ensuring every moment was unforgettable.

Thank you for creating memories that will last a lifetime. Your extraordinary service has set a new standard for travel experiences, and I am immensely grateful for the privilege of having had you as my guide.

Bali, Indonesia Luxury Vacation Review: Mount Batur, Tegalalang Rice Terrace, 12-Day Trip


Michelle A
Dec 10, 2023
I want to express my immense gratitude for the extraordinary honeymoon experience you orchestrated for my husband and me in Bali. From the very beginning, it was evident we were in capable hands and your team made every effort to ensure our journey was nothing short of magical. First and foremost, I must commend our Zicasso travel coordinator for his exceptional organizational skills. His meticulous planning and attention to detail were evident in every aspect of our seamless and unforgettable experience, which was truly heartwarming. Even during the trip, we were able to make adjustments to the itinerary and really customize it to make it what we wanted. Our guide was a highlight of our adventure. His deep knowledge of Bali's rich culture and history added a layer of depth to our explorations. His enthusiasm and genuine love for his homeland shone through in every interaction. Whether we were exploring ancient temples, enjoying local cuisine, or simply taking in the breathtaking scenery, he made each moment special. Our driver was not just a driver but a friendly companion throughout our journey. His expert navigation and warm personality made our road trips enjoyable and stress-free. The travel agency truly went above and beyond in working with us to help craft a honeymoon that perfectly blended adventure and romance. The carefully curated itinerary, exquisite accommodations, and thoughtful touches made us feel like we were living a dream. Your team's commitment to providing exceptional service did not go unnoticed and we are incredibly grateful for the memories you helped us create.

Cuba Travel Review: Havana, Valle de los Ingenios, One-Week Trip


Matthew G.
Dec 27, 2023
My experience with our Zicasso travel partner was nothing short of exceptional. Traveling with my fiancé, we were fortunate to have our guide and driver for the entire trip. Our guide's perfect English, extensive knowledge, and kind nature made our journey truly remarkable. Our driver ensured our safety on the roads, while impressing us with his familiarity with the routes. Their dedication was evident, as they not only met, but exceeded our expectations, always ready to assist with anything we needed. The accommodations were delightful, offering a warm welcome from the hosts. We will never forget having coffee upon arrival with our host and Luna, the charming princess dog at our first stop. The activities planned by our travel agent struck a perfect balance between adventure, cultural immersion, and learning. What stood out was the genuine local experience; none of the places felt overly touristy, allowing us to truly soak in the authentic Cuban culture. I must commend our agent for her exceptional responsiveness and openness to customization. Overall, our trip was nothing short of magical. From the exceptional team to the well-thought-out itinerary, every aspect contributed to an unforgettable experience. I highly recommend our travel agency to anyone seeking an authentic and immersive Cuban adventure.

Italy Luxury Tour Review: Florence, Tuscany, Horseback Riding, Wineries, Culture, 12-Day Trip


Brianna B.
Nov 12, 2023
The travel company was excellent. I felt taken care of from the moment I landed. All of the drivers and tour guides were on time and friendly, and made me feel incredibly safe.

Italy Vacation Review: Polignano a Mare, Ostuni, Alberobello, Martina Franca, Locorotondo, Lecce, Otranto, Padula, Salerno


Lori J.
Nov 06, 2023
What a magical and memorable trip to southern Italy! Thank you to Zicasso's travel agent for planning such a wonderful and very special itinerary for us. It was the trip of a lifetime! We asked you to plan a trip to southern Italy for us and our adult children to celebrate our 40th wedding anniversary, and the itinerary and our experiences exceeded our expectations. We asked to visit authentic Italy, not the touristy areas, and you nailed it! Puglia was beautiful and magical, and all of our accommodations were lovely and exactly what we wanted. We really enjoyed the different areas you chose for us so we could experience different environments. We are not sure we have a favorite place, but our sea-view room in Polignano a Mare was spectacular and the rooftop made-to-order breakfast was phenomenal! We all loved that town and also really enjoyed the boat tour of the caves!

Our other favorite towns were Ostuni, Alberobello, Martina Franca, Locorotondo, Lecce, and Otranto, and hiking along the Adriatic on the Salento Peninsula. Another highlight was going to a Primitivo winery and having a delicious traditional lunch with tastings. What a lovely afternoon! The most surprising and awesome place was the Sassi in Matera! The pictures you see do not do it justice. It was like going back in time or onto a movie set; simply amazing to see. Our travel team planned special accommodation for us – staying in caves – and it was an unbelievable bucket-list experience! For this trip, the team recommended using private transport between towns because we were a family of five traveling with luggage, and navigating parking with a large van in these small towns would have been very difficult for us. We were very happy we took their advice. They hired a wonderful transportation company and the owner and driver provided us with excellent service and were so much fun to be with on our trips to each destination. The last leg involved five days in Agropoli on the Cilento Coast (Mediterranean Sea), south of the Amalfi Coast. It was perfect. So beautiful and authentic! Our tour guide, driver, and translator were awesome, and took us on many interesting and fabulous adventures, including a visit to the Greek and Roman temples, ruins in Paestum, a tour and tasting at an organic buffalo mozzarella farm at a family-owned fig producer, and a small family-owned organic winery. All were fabulous and beyond our expectations. Experiencing the traditional foods and local wines in all of these places was another highlight. If all of this isn’t amazing enough, we also experienced my Italian heritage. Our travel team planned a stop in Casalciprano, a very small village in the Campobasso province where my paternal grandfather was born. With the help of our new friend. I was able to meet a few townspeople who were able to find the house where my grandfather was born. I never expected that and I will treasure that moment forever. Also, we visited a museum in the house where another relative was born. He is a famous detective from NYC and I have heard stories about him my whole life. So along with our agent's help translating for us, we enjoyed learning more about his life in Padula, a very small town in the province of Salerno. I donated some letters and a photo to the museum, and felt so connected to the people in the town. Our travel agent found a wonderful restaurant where we ate traditional foods from that region. This was the trip of a lifetime and I thank our travel team for making our 40th anniversary a dream vacation come true! We had such a great time and can’t wait to plan our next vacation!

Japan Luxury Vacation Review: Hakone, Kyoto, Hiroshima, Nagasaki, 12-Night Trip


Jeff W.
Nov 06, 2023
My wife and I worked with Zicasso’s travel partner to put together a two-week trip to Japan. He provided us with a suggested itinerary, which seemed good, but we had some ideas that differed from his, and he was totally receptive. He suggested a phone meeting, which was hugely helpful. Not only is he delightful to work with, but he and his partner deeply understand the country, the culture, and how to navigate it all. During our phone meeting, we expressed our interest in textiles, crafts, food, and certain sites, and our agent got really excited. He reworked the itinerary to include some really bespoke experiences, and we could not have been more grateful. What was really great was that we felt comfortable enough to question the reasoning behind some of his itinerary choices and he was very receptive to ours. Where he disagreed, he would provide very clear reasoning and in the end, he was right. His selections were on target and fully integrated our travel needs within and between cities, and our comfort and interests. We had a balanced trip, with guides for some days, while spending others exploring on our own, although our travel team provided suggestions for things to see and do in each particular area. What we really appreciated was that the whole team, including the guides, were flexible and willing to adjust the day's agenda (so long as no pre-paid tickets were involved) to take advantage of opportunities that arose along the way. In summary, we had an incredible experience thanks to our travel agent and his team. We hope to return and use them again, but until then, we would highly recommend them to anyone considering a trip to Japan.

Italy Anniversary Trip Review: 18-Day Travel


Anthony Z.
Oct 20, 2023
My wife and I possess extensive travel experience and have always been inclined to plan our own trips. However, for our special 18-day anniversary trip to Italy, we aimed to ensure all details were meticulously covered. Consequently, we explored the option of using a travel company. We harbored some concerns regarding the potential cost and service level. Fortunately, we discovered our travel company through Zicasso and the entire experience surpassed our expectations. From start to finish, their process, attention to detail, and personal service were consistently top-notch, earning a five-star rating. They checked in on us during the trip, addressing any queries we had along the way. I've already recommended Zicasso and our travel team to friends and family. It was truly an exceptional experience and we intend to return!

Luxury Turkey Trip Review: Sirince, Ephesus, Cappadocia, Kayseri, Fethiye, Paragliding, Hiking, Balloon Ride


Justin W.
Jun 05, 2023
Our vacation to Turkey was absolutely amazing. From beginning to end, our travel consultant from Zicasso was on top of every aspect of our tour! His thoughtful itinerary ensured our wants and desires were met and exceeded. The tour guides’ timing was perfect and the enthusiasm, knowledge, and engagement each guide displayed made us feel like family and will always be the best part of our vacation. The personal touches from every person we met were unexpected jewels. All the hotels were clean and safe. Additionally, they were eclectic, beautiful, of high quality, and met every expectation! We would be remiss if we did not mention the hotel near the town of Sirince. It was a stand-out for its rustic setting, wonderful people, and outstanding food! We will return! Our agent and his company’s personal touches meant every day of our vacation was exciting, providing forever memories!

Greece Couple’s Vacation Review: Athens, Mykonos, Santorini, Crete, Private Tours, History, Scenery, Local Cuisine, 16-Day Trip


Teresa S.
May 12, 2023
My husband and I just returned from a very enjoyable 16-day visit to Greece. We utilized Zicasso’s travel agency for the trip planning and design. From initial contact and throughout our stay, the staff were very responsive in developing a tour that would meet our travel preferences and goals. We visited Athens, Mykonos, Santorini, and Crete, staying at boutique hotels, as well as a large, five-star, deluxe resort. The highlights of the trip were the private and small group tours. The tour guides possessed an in-depth knowledge of and enthusiasm for Greek history, which they willingly shared. In addition to the quality of the tours, the travel to the various locations offered some of the most gorgeous scenery. We especially enjoyed our trip to Delphi from Athens and traveling throughout Crete because of the beautiful landscapes. The staff at the travel agency were not only helpful during the planning stages, but readily available throughout our stay Included in the itinerary were emergency contact numbers in case we had any problems or concerns. In addition, the staff periodically reached out via email to ensure the trip was going well and to remind us that they were available if needed. It was reassuring to know we were only a phone call away from assistance.

Spain Trip Review: Andalucia, Ronda, Cadiz, Flamenco, Tapas, History, Private Tours,10-Day Travel


Julia B.
Jun 02, 2023
My husband and I just came back from Spain and from start to finish, everything was seamless. During the planning process, communication with the Zicasso travel agent was easy. He made recommendations, changed plans to accommodate our wishes, and after everything was decided, we were provided with an itinerary with all the information we needed, to the last detail. Our agent took care of all reservations in Spain, so all we had to do was get our plane tickets and go! The hotels were out of this world, with beautiful accommodations, great locations, and first-class service. It truly demonstrates that our expert agent knows his customers. The private drivers were all on time. Our private tour guides were not only excellent and professional, but also friendly, and we truly enjoyed all the events that were planned for us, like the flamenco show and tapas tour. We had no worries about anything during this trip because everything had been taken care of by the travel agency. Our agent kept in touch with us all the time. It was truly an amazing experience. I highly recommend him and the travel company.

Italy Travel Review: Chianti, Tuscany, Certaldo, Montefioralle, Pompeii, Herculaneum, Wineries, Farms, Nine-Day Vacation


Emily F.P.
Apr 03, 2023
We had a great time on our trip planned by Zicasso’s travel agency. Our agent was super responsive to our questions/concerns and tailored the trip very well. She was easy to get hold of while we were in Italy when we had issues and we felt like we were in good hands.
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