Namibia Safari - Giraffe herd in Etosha National Park
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Namibia Travel Agents & Reviews

Ratings of Zicasso's Service

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Ratings of Zicasso's Service
Travel agent Kent in Africa

Kent's Travel Agency

5.0

 Based on 37 reviews

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Kent's Travel Agency

5.0

 Based on 37 reviews

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Destinations:

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Africa
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Botswana
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Ethiopia
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Kenya
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Namibia
4  More

Verified Review

Christine D.
Submitted on 10.21.2021

Sara was the best, she listened to exactly what I wanted and that is the way she planned it.Every place was exactly the perfect place I wanted to stayI did a lot on my trip from Gorilla trekking in Ugunda to southern TanzaniaEverything was perfectly planned and everyone at the lodges in Tanzania made sure I had the best experienceIt was a childhood dream of mine to visit Africa and she made it come true, and it was more amazing then I ever could of imagined!!! I can't wait to call them and set up my next trip!

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Travel agent Daniela in South Africa

Daniella's Travel Agency

5.0

 Based on 52 reviews

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Daniella's Travel Agency

5.0

 Based on 52 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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South Africa
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Verified Review

Joseph R.
Submitted on 10.27.2021

Cannot say enough good things. 5++. Originally I had thought about ending our safari time with a trip to Madagascar, but our travel planner steered us to Zanzibar and that turned out great. When we arrived at Arusha, our greeter met us at the plane doors at the top of the stairs. My wife was having some balance issues, so he helped her down the stairway and commandeered a wheelchair for her. He whisked us through the three health stations and helped retrieve our luggage before we met our driver who sped us off to a coffee lodge. We stayed were a couple of days to accustom ourselves to the time change. Our travel planner saw that we had the cabin closest to the restaurant. They communicated those instructions to the other lodges as well, so my wife didn’t have far to walk to our lodgings.All of the properties we used as safari bases were wonderful. The levels of service were outstanding – the staff couldn’t do enough to ensure we had a great time. Our travel planner had arranged for the same driver/guide to accompany us for the first three lodges. Ali was terrific in adjusting the touring to fit us and in finding game. Besides the usual big five and grazers, we spotted cheetah on the hunt, a python crossing the road, and flamingos (as well as countless other birds).Our favourite of the safari lodges was near the Ngorongoro Crater. Every night we had a fire in the fireplace. After daily safari outings, there was a hot bubble bath with flower petals waiting in the claw-foot tub, and sweet & savoury snacks. The dinners were white table cloth affairs with top-notch cuisine.Our internal flights were well managed. No major snafus. When we arrived at our Serengeti lodge, the welcome was even warmer. We really enjoyed sundowners on the upper terrace, even when a serval jumped on our table and helped himself to a chicken wing. Besides seeing the wildebeest and zebra crossing the Mara River (until the crocs brought one down), a leopard and her two cubs, and a lioness and her four cubs, we finally were lucky enough to see and touch a pangolin. That’s been on my list for a long time.Our final stop on Zanzibar was like a trip to paradise. Every morning we called our butler and let him know what to bring to our sitting room for breakfast. Our bedroom overlooked the Indian Ocean and one of our two plunge pools. We mainly relaxed for five glorious days. Our travel planner had even arranged for a doctor to come and administer our COVID tests in our room so we didn’t need to make the 45 minute journey to the nearest clinic. Usually my wife is ready to return home near the end of a long vacation, but on this trip she agreed that we could stay another week – no problem.If we return to Africa for a fourth safari, we definitely will be calling Danni and Karen .Danni and Karen are a great team.

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Travel agent Neil in South Africa

Neil's Travel Agency

5.0

 Based on 10 reviews

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Neil's Travel Agency

5.0

 Based on 10 reviews

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Destinations:

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Botswana
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Namibia
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South Africa
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Zambia
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Zimbabwe

Verified Review

John A.
Submitted on 10.11.2019

Our first Safari trip to South Africa fulfiled all of our dreams and expectations and then some. We had the trip of a lifetime and most of the credit goes to the travel team. From helping with the initial planning to making last minute changes they were fabulous. We were always made to feel very comfortable, from meeting us at every airport to assist with transport to reschedualing side trips to better meet our needs the travel team was on top of it all. We would not have had as good a trip as we did with out there help and guidence.  

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Travel agent Charles in Africa

Charles' Travel Agency

4.9

 Based on 22 reviews

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Charles' Travel Agency

4.9

 Based on 22 reviews

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Destinations:

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Africa
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Botswana
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Kenya
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Namibia
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Rwanda
4  More

Verified Review

Michele L.
Submitted on 12.6.2021

If you are considering an outfitter to plan a trip to Africa, I cannot express strongly enough how much you should consider this travel agency!  I just returned from a 2-week “trip of a lifetime” safari that was originally scheduled to start one-week before the global lockdown.  My travel planner had created the most incredible trip to Tanzania to see the Serengeti and then to Rwanda to see the mountain gorillas. I was not sure how they would be able to handle the lock-down given the unknowns of travel for an unknown period of time.  The long-term nature of this travel company's relationships with their vendors coupled with the professionalism and integrity of their company resulted in the trip being rescheduled (a few times) without really any increase in costs and at the same exceptional accommodations and itinerary. The camps I stayed at were exquisite (5 star) and gave me such a personal feel of different ways to experience the Serengeti.  The personal guides in both Tanzania and Rwanda were beyond my expectations in their knowledge, passion, and dedication to supporting an exceptional client experience. Additionally, this travel company demonstrated at every step of the trip their personal commitment to ensure I felt safe and secure (given Covid concerns/requirements and unfamiliarity with the countries), and supported 24/7 with every question, no matter how small or large.   I hope to return to Africa again… and I would ONLY use this travel company.  Please consider them… and just give them a call.  From the very first contact, I knew this was the company with whom I wanted to build my trip of a lifetime adventure.  

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Travel agent Simon in Africa

Simon's Travel Agency

4.9

 Based on 110 reviews

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Simon's Travel Agency

4.9

 Based on 110 reviews

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Destinations:

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Africa
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Botswana
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Congo, Democratoc Republic of the
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Ethiopia
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Kenya
8  More

Verified Review

Jackie M.
Submitted on 8.11.2021

Our trip was beyond amazing and despite all the issues we could have had traveling during COVID, because of Simon and his team’s help, everything went absolutely perfectly!! I would book with them again in a heartbeat and highly recommend them to others!! We had never used a travel agent before but thought due to COVID and the fact that this trip was more involved than previous trips we have taken, it might be helpful to have someone guide us through each step. I absolutely know this trip would not have even come close to comparing to the incredible experience we had without the help of this travel company.

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Travel agent Murray in Botswana

Murray's Travel Agency

4.9

 Based on 416 reviews

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Murray's Travel Agency

4.9

 Based on 416 reviews

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Destinations:

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Africa
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Botswana
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Malawi
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Maldives
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Mozambique
5  More

Verified Review

Katelyn W.
Submitted on 10.23.2021

South Africa has been at the top of my bucket list since I can remember. So it only seemed fitting to plan a honeymoon destination to South Africa. I thoroughly did my research before picking a travel agency to make sure we went with the best in the business. To say everything from start to finish was exceptional with the travel company is an understatement! From the beginning of the process, our travel designer ensured every detail of the trip was planned to the utmost satisfaction. She jumped through every hoop and made sure it was the trip of our dreams and planned every little detail to do so. She stayed communicative through the whole process, even when we had questions during our trip. Our South Africa honeymoon was by far THE BEST TRIP we have ever been on.We cannot thank the travel team enough! We have honeymoon memories that will stay with us for a lifetime. If you’re looking for an Africa Travel Agency, look no further - this travel company is the best! We will be back and with this company again!

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Travel agent Mark in South Africa

Mark's Travel Agency

4.9

 Based on 14 reviews

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Mark's Travel Agency

4.9

 Based on 14 reviews

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Destinations:

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Botswana
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Namibia
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South Africa
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Zambia
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Zimbabwe

Verified Review

alicia a.
Submitted on 6.14.2020

Making arrangements for our 2020 trip to Southern Africa was much easier than expected.   We were happy to deal with a local organization and local people, after reviewing the websites for the major consolidators and their pre-packaged itineraries. Our travel planner reached out to us - during the awake hours in our time zone (PST).  He worked to understand our interests, and put together an itinerary (customized for us) based on His knowledge of South Africa and Botswana -  we had none. Our travel planner continued to stay in contact with us as we began our travels and adjusted our arrangements as the airlines (such as SAA and its insolvency) were paring down their regional schedules.Sadly - the panicdemic forced us to cut our travels short.   South Africa had shut down entirely and Botswana was closing its borders.  The Airlines had disappeared over night, and our return flight on Emirates had been cancelled. Even though our travel planner had not booked our travel to and from the U.S.  he stuck with us as we ‘planned’ and worked through our eventual repatriation through Harare to Dulles.  And even checked in with us during our “decompression” car trip across America to Seattle.  Looking forward to working with our travel planner on our return -  and completing our escapade, and next time  we’ll bring friends and family!

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Travel agent Jamie in South Africa

Jamie's Travel Agency

5.0

 Based on 43 reviews

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Jamie's Travel Agency

5.0

 Based on 43 reviews

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Destinations:

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Botswana
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Namibia
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South Africa
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Zimbabwe

Verified Review

Mary B.
Submitted on 8.9.2019

The trip planners at this tour company were wonderful to work with and planned an amazing adventure for us (4 nights in the tented camp, 2 nights in Victoria Falls, 2 nights near Hermanus). It was a great choice to work with travel agents from South Africa who were very familiar with the experiences, lodges, etc, that they plan for their clients. Our trip planner was readily available by email and by phone. It was helpful to talk with him over the phone to get more details about travel in South Africa. He was very responsive to our questions, worked within our budget and found the BEST possible places in our budget. We also had him arrange all of our transfers from airport to hotel, or hotel to tour, etc, which was incredibly helpful. I would recommend that to anyone - it gave us peace of mind that someone would always be there to meet us when we got off a plane or need to get to the airport. We didn't have to think about much besides just enjoying ourselves. And all the folks from the transfer and tour companies that the planner arranged were on time, friendly, informative, funny. Our trip planner also arranged our flights for us, booking solely on South African airlines. After our experiences in airports, we understood why. All of our flights were great, on time, with wonderful service. Whereas we saw other airlines with long delays, long lines, etc.Once we arrived in South Africa, we wanted to make a few last minute changes to our itinerary and the planner was able to make the changes for us without any problems. He even met us for a glass of wine in Johannesburg and it was lovely to meet him in person. He was able to give us more advice on traveling around South Africa. Our planner has traveled to many of the places he arranged for us and he took the time to understand how we like to travel and made sure that everything was a perfect fit. It really was a perfect trip.  

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Latest Namibia Reviews

Travel Review: Trip to Namibia, Luxury 10-Day African Safari

AM

Adrianna M.
Aug 19, 2021
Wonderful attentive customer service. A pleasure to work with this travel company.

Travel Review: Luxury Kenya, Rwanda, & Namibia Africa Safari, Maasai Mara, Kigali, Skeleton Coast, Gorilla Trekking, 18-Day Tour

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Margo M.
Jan 10, 2020
I can’t believe that we have been back for so long and that it's taken methis long to write to you!!!  Actually, perhaps it’s just exactly as it issupposed to be because the longer we are back the more and more the tripmeans to me.I cannot thank you enough for everything that you did for us to makeour journey this past Autumn the most wonderful trip any of us have everbeen on!!  It was said over and over again that it was a trip of a lifetime!The experiences that we had, the people we met, the gorgeous animals that wewere able to spend time with and share in a tiny bit of their lives wereunforgettable.  The plains of the Masi Mara were stunningly beautiful ……with the buffalo, zebra, lions, leopards, cheetah, elephants, wildebeest,giraffe, antelope, hippos, crocodiles, hyenas, and the occasional acaciatree….the birds….all of it stunning!!!  Our first night at the Govenor’sCamp we awoke at 4:30 AM to a huge bang and the noise of rustling leaves. 10feet behind a tent an elephant had knocked a tree in half and wasenjoying her breakfast of fresh leaves and twigs!!!  What a way to start oursafaris!!!The beauty of Rwanda surprised us all!  We had been so intent of our trekswith the Gorillas that we hadn’t thought of the landscape, it is sobeautiful!  Our treks, especially the first one, were gruelling but were soworth the effort.  The porters and guides were gentle, supportive and veryknowledgable.  And then there are the gorillas…what is there to say aboutthem….yes they are wild and you have to be careful around them but they arealso so full of fun and adventure.  One of the young ones grabbed my leg touse as poles to swivel on, like he would a tree, his grip was very gently.Another did the same to members of our group, their grips were notas gentle but did not hurt.  A  teenage male charged at us, the guidequickly came between him and us….one came and sat within 6inches of me….I very slowly and quietly made some distance between us!  Andthe babies…..OMG they are adorable!  What an experience to just be with themwhile they lunched and posed….”I’m ready!”.We visited the Genocide Museum in Kigali.  Our driver guide had been 10years old during the time of the genocide and told us, because we asked him,what it had been like for him, his family and the country.  It was a greatpreamble to visiting the museum. What incredible work the people have doneto create healing! And what a shock when just two weeks after we left therewas a terrorist attack in Kinigi by Hutus that had been in the DRC, so sad.And Namibia….what an incredible country.  The country is so diverse andsoooooooo very beautiful!!!  The landscape is stunning and breathtaking.With every corner that we took there was another fantastically beautifulvista.  But it's certainly not just the landscape, it's the people…therecertainly is a strength within them that is very visible as they have tosurvive the harsh environment that they live in, but there is a gentlenessthat permeates and projects a beauty that is like a glorious aura thatsurrounds everything.  And the animals…each so majestic …how wonderful to beable to experience them in their natural habitat!We ran down the dunes; we climbed big daddy (or the second big daddy….maybeit was big mama!!! LOL) whichever one it was it felt as if we were going tobe blown off by the huge gusts of wind; we sat with the 600 year old treesin the Sossusvlei; we dined by the ocean at the Skeleton Coast at our ownprivate table with no one around for miles and miles (except lions and sealsand jackels): we had breakfast on the top of a mountain in Damaralandwatching the sun rise; we breakfasted in the wilds of the Masi Mara; we hadsundowners in the desert watching the African sunsets; we watched cheetahslaze in the African sun; we watched prides of Lion’s lunch on their kills;we watched the rhinos tiptoe through the brush; we met the Himba people; wemet the Masi people; we experienced the most wonderful of Africanhospitality and met some of the kindest most generous people we have evermet.Our guides were knowledgable, kind, and professional.  We felt safe andtaken care of at each turn of our trip, we enjoyed them all and learned somuch from them.One guide in particular from the company…he’s theguide/driver that the company sent to take us from Ongave to Damaraland, sowe could stop at the Himba Village….is just a doll…..he asked the company if he could meet us at Sossusvlei and be our guide there….what anunbelievable surprise it was to get off the plane and have him waiting therefor us!!  He’s a remarkable young man, a very knowledgeable guide and awonderful human being…...we were more than thrilled to be able to spend thattime with him!I especially want to thank you for being so patient and professional withus.  I loved it when you said to my group member on the phone when we were inNamibia…."it is Africa…”  that said it all and at that point she understoodfully.  You know as we were wrapping up our final thingsbefore we left was saying, “I wish we weren't going.”  She was frightened...of Africa…. of the people; of the tensions in the different countries; ofthe animals and where we would be staying; of the unknown …..in fact we weresitting on the plane as we left and she said it again... she was goingbecause the trip to see the gorillas was to celebrate my 70th.  When we leftto come home she was in tears not wanting to leave and has since said withtears in her eyes….”I want to go back to Kenya”.  Doesn’t that just say itall!!!  Africa gets under your skin….it’s the heart beat of the country andI just love it.  Thank you for bringing such joy into our lives!!!And thank you for the gift that was awaiting us when we got home.  We hadseen the book when we were in Hoanib but of course if we had all bought itthey wouldn’t have let us on the planes!!! So what an incredible surprise!!!And we all love it!!!  Just want to say that each of us would easily travelwith each of the guides that we had and would highly recommend you to anyonethat would like to travel to Africa!!With my most deepest gratitude, thank you!!!There was just so much and it was a life altering trip for me onso many levels.  My group member has covered most everything - but the two of us couldgo on for days.  That said, when we were in Rwanda, one of the cards at ourbedside table had an African saying on it: God is everywhere in the worldbut at night, he rests his head in Rwanda.  I changed that saying to thosewe have spoken to about our trip - God is everywhere in the world but atnight, he rests his head in Africa - because with every sunset and sunrisein Africa, you get a glimpse of heaven.Thank you for everything. 

Botswana & Namibia Africa Safari Review: Damaraland Territory, Scenery & Wildlife

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Dan M.
Nov 18, 2019
 Our trip was wonderful, basically everything we had hoped for. We were looking for great scenery in Namibia and lots of animals in Botswana, and our time in each country surpassed our expectations. The lodges were very professional, the guides were outstanding.  This particular trip we were looking to have everything completely taken care of. Personnel met us at each airport, basically we were shepherded through the entire two weeks, and that was what we were looking for. 

Namibia, Zimbabwe, South Africa & Botswana Review: Couple's Luxury Africa Safari, Kasika Island Zambezi Region, Chobe National Park

MB

Michael B.
Dec 10, 2019
My wife has always had the dream to safari in Africa.  I have always planned our vacations and had never previously felt I needed the help to make those adventures come to life.  When I started down the road of planning such an important life experience, I quickly discovered that managing and planning such a trip is a daunting process. Finding the right locations for us, identifying the experiences that would last a lifetime, and logistically structuring the itinerary all became key pieces of a puzzle I felt incapable of putting together without some help.  I reached out to two agencies originally to start the planning process.  Very quickly I focused on working exclusively with this travel company and our agent.  She listened, was creative, and almost intuitively knew what would bring this mosaic to life for us.  Our travel agent was patient as I moved pieces and parts of the itinerary, always reassuring that her focus was on our experience, and responsive to every question or concern.  We confirmed the itinerary and my wife and I prepared for our journey.  The agent provided great information and detail to guide our preparations and insure we could confidently step off into our adventure.  It is one thing to plan, it is another to execute.  The execution was flawless.  The support system to transfer between each location, through multiple countries, and maximize each experience was second to none.  Our agent's planning and hard work allowed me to have an easy mind.  The amenities were spectacular, the experiences better than I could have imagined, and the dream of a lifetime for my wife came true.  I want to focus this review on this travel company and our agent.  While I have wonderful things to say about each place we went and will write reviews sharing those thoughts,  it is important to highlight the person who put all those moving parts together to function in perfect harmony.  We decided that another trip to Africa is in our future.  This travel company and this agent will be our resource again to plan that trip.  I can't imagine using anyone else.

Travel Review: Botswana, Namibia, Zambia, & Zimbabwe Africa Safari, Wildlife, 2-Week Trip

KB

kim b.
Jan 29, 2020
Wonderful trip, wonderful service in planning the trip! Great recommendations and targeted insights to make the safari experience live up to expectations, appreciated the first hand experience of agency. The logistics organised by them ran like clockwork.

Namibia, Botswana, South Africa, Zimbabwe, & Zambia Trip Review, Luxury Africa Safari, Victoria Falls, Sabi Sands Game Reserve

RS

Randy S.
Jan 19, 2020
Great trip, everything went very smooth.

Namibia, South Africa & Zimbabwe Review: Victoria Falls National Park, Luxury Africa Safari, Cape Town, Paragliding, Riverboat

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Michael C.
Sep 16, 2019
We just returned from an amazing trip in Africa. This travel team did an amazing job setting up our tour, and everything worked out perfectly. The first 6 days of the trip were in Cape Town and Hermanus, and the guide they set us up with was fantastic. If you are going to Cape Town, definitely ask that this travel team set you up with him.  We had a wine tasting up on Table Mountain, we tryed Paragliding off of Signal Hill, the hotel at the water front in Cape Town was perfect as well. Hermanus for whale watching was nice, but I recommend that you stay a few extra nights at the Water Front and do that as a day trip.  We were supposed to do a Shark Cage Dive, but the weather didn't cooperate for that, so that is the main reason we stayed in Hermanus. Next we went to Ulusaba Lodge at a private game reserve by Kruger National Park. That was a 5 star amazing experience. It is owned by Richard Branson, and we loved every minute of it. Next we went to Zimbabwe to Elephant Camp in luxury tents, which were more like little houses with amazing views. We visited Victoria Falls as well. The staff there were also fabulous. The last part of our trip was on the Chobe Princess riverboat on the Chobe River in Namibia. Initially, it was a hassle with going through multiple immigrations on our drive to the get on the boat through Zimbabwe, Botswana, then Namibia, but in the end, it was all worth it. Seeing the wildlife by boat was a different perspective and an amazing experience. They would do multiple game drives via a smaller boat that was a tender for the riverboat.  We were able to bring it right up to shore an get close to Elephants, crocodiles, hippos, giraffe, and baboons. Overall, this travel team planned out a perfect trip for us. We got to see all of the "Big 5" plus almost every other animal you can imagine. All of our guides and staff were a pleasure to work with, the food was amazing. The only thing I wish is that it wasn't such a long journey to get there from the US. But it is a small price to pay for the travel time to make a memory like that! Thank you Zicasso for once again setting us up with a great Travel Agency to work with. 

Travel Review: South Africa, Namibia, Zimbabwe, & Botswana Africa Safari, Cape Town, Swakopmund, Kasane, Victoria Falls, Wildlife

KH

Kim H.
Sep 10, 2019
My husband, daughter and I very much enjoyed our 17 day Southern Africa Safari organized by this travel company.  They were extremely helpful in tailoring an itinerary to our time schedule, needs and desires.  They arranged a very wide range of activities and tours, all of which were excellent, with personable, knowledgable guides. All of our accommodations and transportation within Africa were booked and paid in advance, with many meals included, and they provided excellent advance information on banking, tipping, border crossings, etc..  When one of our flights was cancelled, they were very quick to respond, and arranged the best possible workaround at no cost to us or our travel insurance.Our accommodations were mostly very comfortable, well located, western style hotels, with near the waterfront in Cape Town, with a great view of Table Mountain; on the coast in Swakopmund, Namibia; the hotel in Victoria Falls, Zimbabwe;  and the Lodge, on the banks of the Chobe river in Kasane, Botswana. We also spent 3 nights at the Lodge, in wonderful "luxury tented lodging", nestled on a mountainside in the Namibian desert, featuring wide open spaces, great sunsets and totally dark skies at night.  And we enjoyed one night in a beautiful, well-appointed, villa at the Lodge, a non-profit wildlife refuge and rehab center near Windhoek, Namibia.

South Africa, Botswana, Namibia & Zimbabwe Africa Safari Review: Cape of Good Hope, Victoria Falls, Rainbows

KC

kathleen C.
Nov 11, 2019
Our first trip to Africa and we were so pleased with all the support and direction and planning done together with our agent.  We never felt unsure or lost or were left wondering our next step.  We had dedicated guides that enabled us to flex our time and schedule depending on changing circumstances and weather.  Our accomodations were all we could hope for and more.  Our agent was promptly responsive with questions and helpful when Air France canceled our flight.  It was tremendously helpful to have such a knowledgeable company and agent on our team for travel.  

Botswana & Namibia Vacation Review, 15- Day Africa Safari

AG

Annette G.
Oct 11, 2019
Excellent 
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