Namibia Travel Agents & Reviews

There aren't enough superlatives to describe our safari. Every single aspect exceeded expectations. The Zicasso trip designer, who handled the in-country arrangements, was terrific, and literally every arrangement went smoothly. A few last-minute changes on the front and back end were handled effectively. 

Each of the camps was different, but wonderful in its own way. We liked the variation. The accommodations were great and the food was great. But the people – hosts, driver/guides, spotters, service personnel were really great – friendly, fun, helpful, enjoyable to be with, and really great. It's difficult to put into words how much we enjoyed being with them and with each other (me, my five adult children, and their spouses). And the wildlife and landscapes, again, quite different over the three camps, were spectacular. Every game drive was a much-anticipated adventure and the guides were, to a person, superb in helping us understand the animal behaviors we observed. 

There is nothing we would have done differently and we were constantly amazed at how smoothly everything worked out (literally no hitches, even minor ones), how much fun we had with each other and our hosts, and how much the people we were with contributed to our experience. I'm not given to hyperbole, but I'm left without words to describe how great the experiences we had were and how seamless the arrangements seemed to be.

My family of six, ages 12 to 72, visited Kenya for an extraordinary 10-day trip in June 2025. Zicasso put us in touch with our travel company, which provided an itinerary and quote after interviewing us. We live in Indiana, and it was easy to conduct business with them via the internet and phone. Every one of us had a wonderful time.

We stayed at three locations in luxury tented camps. The accommodations were great and we enjoyed the friendly staff and managers. The meals at all three camps were creative and delicious. All the transfers were professionally done and on time.

We did not expect to see so many animals and get so close. What really made the trip great were the outstanding guides. They were tremendous in knowledge and service. I highly recommend using our travel company and considering the camps we stayed at.

Our recent two-week adventure through South Africa and Botswana, meticulously planned by Zicasso's travel partner, was nothing short of extraordinary. Our agent's deep knowledge of the area allowed us to experience the rich culture and breathtaking landscapes in a way we never could have imagined. Her expertise in selecting the best lodgings to suit our needs ensured every accommodation was comfortable, luxurious, and ideally situated. Our travel agent's strong planning and organizational skills made our journey seamless and stress-free, allowing us to fully immerse ourselves in the experience.

Our travel partner truly went above and beyond to cater to the diverse needs of the three couples traveling together. Her ability to manage our varying interests and preferences was impressive, ensuring everyone had a memorable and personalized experience. When a weather-related issue threatened to disrupt our plans, she swiftly and efficiently resolved the problem, showcasing her exceptional problem-solving skills. This level of service and attention to detail made it the best experience we've ever had with a travel agency. We highly recommend them to anyone seeking an unforgettable travel experience.

This was a trip of a lifetime! The details large and small were flawless, leaving us to enjoy the trip with no worries.

We started in Kenya. All accommodations were beautifully appointed and the staff were very friendly. The locations were strategic, allowing us to view different animals based on the area. Our first stop was Lewa Conservancy, where the rhinos and the grazing animals were the highlight. Then, in Maasai Mara, the migration and hippos were the draw. We also viewed the migration from a hot-air balloon, which gave a different perspective. Naboisho Conservancy is known for its cats and it did not disappoint. We saw leopards, a lion pride with 17 babies, and a cheetah hunting a gazelle.

We then traveled to Uganda to visit the gorillas and were nervous because it was considered a level 3 advisory by the US Department of State. However, once we were there, we felt very comfortable and were glad we went. Trekking with the gorillas was a highlight of our trip. We did two trips and each was very different.

The small details like the transfers, having help through the airports, and ensuring we had packed lunches when traveling from one location to another were flawless. This trip was complicated and on past trips the transfers were always the weak link. Zicasso’s travel company nailed it.

We would highly recommend this trip!

This was a well-planned trip that was personally rewarding and fulfilling.

This trip provided a great balance of the diverse locations from both countries (Namibia and South Africa).

I chose Zicasso as, at this stage of life, when taking well-deserved vacations, I just want to pay, pack, show up and have everything (accommodations, transportation, domestic and international flights, tours, attention to safety, and additional recommendations) accounted for. And that is exactly what the Zicasso's travel expert provided via her tour agency.

I was able to share my must-haves/nice-to-haves and she customized a vacation package that tended to every detail. It was a wonderful balance of rustic and luxury. It was also our July “birthdaycation” for my aunt and me, and we were surprised at multiple locations with surprise birthday acknowledgements. Birthdays are very special to me, so this was a major “icing” on the cake for me on this vacation.

Although there was a minor “hiccup” on the day of arrival, the travel specialist's “on-the-ground” (local) staff pivoted and quickly and professionally found another option for us for our airport pickup. This shows the mark of a company interested in ensuring the complete satisfaction of their clients.

For the destinations the travel expert specializes in, they will be my first point of contact when looking to make my next vacation destination.

Well done!

Our African safari, organized by Zicasso’s tour company and its agent, was a trip of a lifetime. Their partnering with the local travel company was absolutely brilliant. Our guide was of the highest quality that could have been expected. 

The accommodations at the Ngorongoro Crater were amazing. The other accommodations were a bit more rustic, but they seemed perfectly located for our safaris. 

We would not recommend the "walk" to the elephant caves without more disclosure about the difficulty of the trek and the footwear required. We were not thrilled with the visit to the Maasai village. We felt taken advantage of. We would have preferred a visit to a village where our participation was more authentic and where we did not get a high-pressure sales pitch.  

Booking the hot-air balloon ride with the chosen company was an excellent choice. We have come back with so many memories of our time in Tanzania (including our stay in Zanzibar). We would highly recommend our travel company and agent to anyone considering an African safari.

Our special trip surpassed all of our expectations!

We had a large group wanting to go on safari and started planning around a year in advance. We also had small children coming with us and we were celebrating a milestone birthday! My first call was with Zicasso’s travel agent, who had the best enthusiasm and confidence in delivering what we wanted. The other travel partner was my main point of contact afterwards and she probably ended up answering at least 10,000 questions for me!

Each moment of the trip was specially curated and special. They did a great job finding camps that would give us a unique experience rather than becoming redundant. The hospitality at the camps and accommodations were unique and comfortable. We were all so happy with how everything went! We would definitely use this travel company again for our travel needs!

My boyfriend and I booked a three-week trip to Africa this fall through Zicasso’s travel company. We visited Johannesburg, three safari camps in Zimbabwe and Zambia, Cape Town, and Hermanus. It was our first trip to Africa and we relied heavily on our travel team's expertise in booking our trip.

We are back home now and I can say our trip was a smashing success. Zicasso's travel partner did such a great job for us that he is now booking another trip for us next year.

Some highlights:

The accommodations and service in all cities and camps were beyond our expectations.

All travel and transfers were hassle-free, with transfer agents with us at each step.

Our agent personally escorted us in cities, making sure we were safe, comfortable, and had a great time. He was super-fun. We laughed a lot!

The food was amazing. We are both on diets now.

Our safari guides were knowledgeable and made sure we got close to the action while staying out of trouble.

The sundowner experience was a great close to every day in the bush

What we experienced will stay with us for the rest of our lives; it was an action-packed, magical trip.

I would highly recommend our travel company work with you on your next trip.