Vietnam Travel Agents & Reviews

The trip with Zicasso’s tour operator was truly unforgettable. From the moment we booked with them to the very last day of our vacation, everything was seamlessly organized and executed. The attention to detail was impeccable, ensuring we could relax and fully immerse ourselves in the beauty and culture of Vietnam and Thailand without any worries.

The itinerary they crafted for us was well-balanced, offering a perfect mix of sightseeing, cultural experiences, and relaxation. The accommodations were luxurious and exceeded our expectations, providing a comfortable retreat after each day's adventures.

The tour guides were incredibly knowledgeable, passionate, and friendly, enriching our experiences with their insights and local expertise. They made sure we didn't miss out on any hidden gems and helped us navigate through each destination effortlessly.

Overall, our travel company exceeded our expectations in every way possible. We highly recommend them to anyone looking for a premium travel experience in Asia. Their attention to detail, personalized service, and dedication to customer satisfaction truly set them apart.

Our trip was absolutely amazing! The Zicasso tour operator was a pleasure to work with. He put together a fabulous, customized two-week itinerary of Vietnam for us. We told him the things that were important to us on this trip and he included everything we asked for. He was so responsive and made himself available either via Zoom, text, or email. He made us feel comfortable and at ease while planning this trip.

A few people in our party had some dietary restrictions and our guides always made sure accommodations were made.

We have already told our friends who plan on visiting Vietnam how highly we recommend this travel company!

We had an amazing trip which was pretty much faultless. Everything was easy and very well organized, and any small thing that we wanted addressing throughout the holiday was actioned immediately. Our travel specialist was great and frequently checked in throughout the holiday.

Before the holiday, our travel specialist offered many ideas of what to do but worked really closely with me on preparation as I liked many ideas but there were particular things and hotels we wanted to go to, and these were all incorporated. Our travel specialist also helped with Visa preparation, etc.

On our last day before we left for the airport, our travel specialist called the hotel for a final check-in, which was lovely. Both my husband and I have high standards, and we came away from this trip thinking it was one of our favorites, and we travel a fair bit. Thanks to the travel company and, in particular, our travel specialist.

Overall, we had a great time. First, I want to thank our Zicasso travel consultant, who helped us plan an itinerary that met all of our needs. She was very prompt and incorporated our feedback.

After returning home from a month-long trip to Asia, I am still wowed by the service provided by the travel agency and our guides in Vietnam. Since this was our first visit to the country, I reached out to the agency for itinerary recommendations, and thankfully, I was connected with Albee. She was incredibly responsive before and during our trip, and she paired us with such knowledgeable and hospitable guides.

Our first guide during the trip hosted us in Hanoi and SaPa. We opted to stay a bit more off the beaten path at an ecolodge which we can highly recommend, which is about 30 minutes away from the SaPa village center. We let our guide know we were interested in learning more about the local culture and exploring the countryside, and wow, he delivered! 

We went on the most memorable hike through the rice terraces and stopped to chat with several villagers along the way. He knew everyone. On top of that, he taught us about local flora and customs while on the hike and then the bike ride. We are already looking forward to returning to the North and further exploring the Vietnam/China border, but only if we can do it with him! The mountains were truly the highlight of our trip, and it wouldn't have been possible without him as our guide. If you are lucky enough to add SaPa to your itinerary, do yourself a favor and request him.

Our guide in Saigon, which was the last leg of our Vietnam trip, was so accommodating to our changing needs. After a couple of weeks of travel, we arrived in Saigon wanting a more relaxing pace. She seamlessly made alternate arrangements for us that were a perfect end to the trip. The most hospitable moment from our entire trip to Asia came when we expressed an interest in visiting a local family. She immediately suggested that she and her family host us for lunch at their home in the Mekong Delta the next afternoon. This was such an unexpected yet memorable end to our time in Vietnam. Our guide’s and her family's hospitality were unmatched, and we were so fortunate to have her as our guide.

Although frequent travelers, this was our first trip to Asia. We greatly wanted to visit Thailand, but were uncertain how to proceed in planning our trip. Through Zicasso, we came into contact with our travel agent. We had great conversations with him about our interests, what we were hoping to experience in Thailand, and our travel style. He put together an initial travel itinerary, which we subsequently modified in follow-up conversations. Our agent was great to work with and we felt very involved in the process of setting up our trip.

We have now returned from the trip and it was wonderful, or as my wife keeps telling people, magical. The attention to detail was impressive. The accommodations were first-rate. Travel occurred as planned, with air and land travel within Thailand going without a hitch.

My wife has food allergies and was very concerned about how she would manage in Thailand. Our agent made sure our hotels and excursion providers were well informed of her dietary restrictions ahead of time and she was able to relax and enjoy herself without worry. As an example, when we went to the breakfast buffet at our hotel in Bangkok, a staff member approached us and went over their buffet, telling my wife which dishes to avoid.

The best part of our trip was our guide. He was a wonderful person who took great joy in sharing his vast knowledge of Thailand with us. The excursions we took were enriched by his presence.

Our agent was readily available to answer any questions we had as our travels progressed. We felt that his company’s resources were available to us throughout our travels and that he had our backs. I would like to emphasize that we were extremely pleased with the company and are highly recommending them as we recount our trip with friends and family. I would not hesitate to work with them again in planning future travels.

As first-time travelers to Southeast Asia, we wanted a travel company that would tailor a trip to our wishes, provide seamlessness as we moved among the countries, and be responsive to daily changes that might occur. Zicasso's travel operator was all that and more.

From the extremely helpful pre-trip consult to the back and forth regarding various possibilities, the proactive recommendations based upon deep experience in the areas, the carefully selected guides and drivers, and handling little wrinkles as they occurred, our travel agent and his team were absolutely tops.

We loved each stop and, as a result, have become promoters of visiting such a fascinating and welcoming part of our world.

We had a very interesting 18-day trip to Laos and Vietnam in February. We worked closely with our Zicasso tour operator to plan a customized trip that included a number of stops and different experiences.

We started in Laos, with the monasteries, waterfall/hiking, cooking classes in Luang Prabang, and outdoor activities in beautiful Vang Vieng (hiking, caving, and kayaking).

We spent the next 13 days in Vietnam – chaotic Hanoi; beautiful Ha Long Bay and Ninh Binh, with the fantastic limestone karsts; historic Hue, the Imperial City; picturesque Hoi An, with the serene and spectacular resort; ending up in Saigon for a day.

We had three knowledgeable guides with different personalities and backgrounds – Laos, northern Vietnam, and central Vietnam. We had interesting and detailed discussions which enhanced our understanding of the history of the region, as well as the US impact on Laos and Vietnam. Although we liked our guides, we realized they were independent contractors and did not really have any input in our day-to-day itinerary (which did have changes from the original). Although most of the changes were fine, we would have liked better communication – letting us know about the changes and options. As a result, we spent more time managing each day's itinerary with our guides to ensure we liked the next day's itinerary.

In summary, we truly liked and enjoyed our well-planned trip.