Hanoi Yen stream on the way to Huong pagoda in Vietnam.
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Vietnam Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Vietnam

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Ratings of Zicasso's Service
Travel agent Jeremiah in Thailand

Jeremiah's Travel Agency

4.8

 Based on 58 reviews

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Destinations:

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Cambodia
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Laos
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Myanmar (Burma)
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Thailand
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Vietnam

Verified Review

Eric S.
Submitted on 3.7.2020

We highly recommend this travel agency.We wanted to go to SE Asia for a month-long trip but didn't know where to start; it seemed so overwhelming. Then, thru Zicasso, we found this company.  Soon after engaging with them, they gave us a good idea of where we should go and what we should based on our desires and constraints.  Together, we designed a trip that was fantastic. We just returned from spending a month visiting five countries, and we loved our entire trip. And when we needed help or had questions along the way, they were readily available to support us.we are recommending them to all of our friends, and we will certainly use them again if we travel to that part of the world.

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Travel agent Ha in Vietnam

Ha's Travel Agency

4.8

 Based on 198 reviews

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See Ha's profile

Destinations:

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Cambodia
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Laos
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Myanmar (Burma)
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Vietnam

Verified Review

michael a.
Submitted on 2.11.2020

Very accommodating. When they made a scheduling error they willingly paid the difference.  Their hotel choices were excellent. The itinerary could have been better. 2 days on a boat that was boring. Not enough days in Luang Prabang. Too many long drivers especially 8 hour drive to Plan of Jars. Fortunately I changed their recommendation and flew out. 

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Travel agent Vinh in Laos

Vinh's Travel Agency

4.9

 Based on 91 reviews

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See Vinh's profile

Destinations:

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Cambodia
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Laos
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Vietnam

Verified Review

brian f.
Submitted on 3.19.2020

We had a great trip up until the last 4 days or so.  This was no fault of the travel company but it was cut short buy the coronvirus.  We started our trip near the end of February and the virus was somewhat limited to China and didn't seem to be a problem in the rest of the world.  In fact, starting our Vietnam tour in Ho Chi Minh we found most of the attractions not very busy.We did kind of semi custom trip with it starting in Ho Chi Minh, going south to the Mekong Delta and then over to Cambodia.  The hotels were very good in the first 2 stops but in Cambodia (Siem Reap) we had probably the best hotel I have ever stayed in.  The hotel by the Siem Reap river was exceptional with a couple of extras I had never seen before.  Free laundry and a free massage (daily).  The people in this hotel were also very friendly and helpful.  Our next stop in Hoi Ann was a very nice stop as well.  We spend a few days seeing the sights (a tour of Marble Mountain and  a great Vespa tour around the countryside in Hoi Ann) but we also stayed in a hotel by the sea so we were able to add in a beach type vacation.  The next stop in Hue was also very interesting  seeing the Citadel.  Also had my favourite lunch here at a french style restaurant.Going up to Hanoi we noticed things were changing as we couldn't do the tour of Ha Long/Lan Ha Bay.  The government was closing tourist areas as the virus was spreading rapidly in the world.  We did go down to Ninh Binh to see that area but temples and attractions were closing there as well.  We changed our flights but almost got stuck at a hotel due to a potential virus spread in the hotel.  Thankfully, the tests were negative and we were able to leave on schedule.The last few days required a number of changes to our plans as things were quickly and unexpectedly closing around us quickly.  As you can imagine this caused a great deal of stress not knowing if we even be allowed to leave.  All this required us to rely heavily on our travel planner of this company.  We had to change tour plans, hotel reservations and even meal plans.  I am so thankful that we got the advice, changes and support when we needed it.  Not sure that a tour guide from back home would have been able to help us to the degree that we received from our planner.  Overall it was a great vacation.  The guides, drivers, attractions and hotels were all top notch.  We were able to adjust the pace of the vacation for it to be relaxing as well as interesting.  Unfortunately, things beyond our control forced us to cut it short. 

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Travel agent Suzie in Indonesia

Suzie's Travel Agency

4.7

 Based on 149 reviews

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See Suzie's profile

Destinations:

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Bali / Indonesia
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Cambodia
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Japan
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Thailand
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Vietnam

Verified Review

Monica W.
Submitted on 1.29.2022

First, the travel designer planned an amazing trip for us to Belize - great locations, activities, etc. Second, the designer and her team were very helpful and responsive! We went in January - when Omicron was surging. We were panicking about seeing if we change the dates, what happens with our travel insurance during different points of our trip if we do get Covid, etc. They helped field alllll of our questions with compassion and kindness - if we were driving them crazy they never showed it to us. Third, they were helpful and responsive even when we were on our trip. They helped reorganize some excursions on our behalf due to inclement weather in the forecast. Fourth, they were very organized and emailed/mailed us all the documents we needed, etc. and loved the personalized website they created for our trip. Lastly, it was great our designer reached out afterwards for feedback on our trip – I definitely recommend them, and look forward to working with them again in the future!

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Travel agent John in Indonesia

John's Travel Agency

4.8

 Based on 154 reviews

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Destinations:

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Bali / Indonesia
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Cambodia
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Laos
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Myanmar (Burma)
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Thailand
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Verified Review

Sari M.
Submitted on 1.15.2020

We had a terrific trip but I feel compelled to only give this tour company four stars because of the difficulties we had in the planning stage. We quickly signed a contract with them based on an itinerary and hotels they proposed and then they told us that most of them were booked and offered alternatives, some of which were not equivalent to what was initially in their itinerary. We eventually got it straighten out with the help of zicasso customer service. I might also add that once we were en route, we had an excellent trip. Great guides, great experiences, lovely hotels and just about everything was executed well. 

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Travel agent Albee in Vietnam

Albee's Travel Agency

5.0

 Based on 2 reviews

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See Albee's profile

Destinations:

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China
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Myanmar (Burma)
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Vietnam

Verified Review

Thomas M.
Submitted on 11.1.2018

The tour company did an excellent job in designing and organizing our 16-day trip to China. The trip planner's recommendations for sightseeing and hotels were perfect !The tour guides who the tour company assigned to help us were all very knowledgeable about their local areas and Chinese history and culture.   They were able to discuss China's past and present with great expertise. All of the tour guides from the tour company were extremely nice and highly competent people who took great care of my wife and I during our tours and they were really great during the lunches that the tour company booked for us.The tour company's personnel were very responsive - they immediately dealt with any changes or additions to the planned tours and they made excellent suggestions about additional available sites and options in each area. 

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Travel agent Ambrose in China

Ambrose's Travel Agency

4.9

 Based on 25 reviews

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Destinations:

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Cambodia
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Laos
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Myanmar (Burma)
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Nepal
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Thailand
1  More

Verified Review

John K.
Submitted on 3.31.2020

Our trip was excellent from the range of experiences to the pace that filled our days with the right balance of scheduled activities with the opportunities for self exploration and relaxation.   The guides were all very good to excellent and very willing to adapt in real time to what else we were interested in seeing or what we were wanting to spend more time on.  They made it easy to experience many more things than we could have on our own, or that we would have missed entirely.     Our travel planner was excellent.  She interviewed us to get a good appreciation of our interests and worked with us to iterate the itinerary until it was optimized to contain the range of experiences we preferred for the time we had available.  She made good suggestions during the process which added to our understanding of what we could pick from to gain a broader cultural experience.  We were even able to fine tune one item just two weeks before our departure because of their local representation when it seemed the addition would not be possible.  The travel time was also kept to a minimum, which made more time available for the activities.  Our travel planner also checked in regularly during our trip to make sure everything was going well and to provide any additional assistance that might be needed.  This was a big help when we had to make several return flight changes.

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Travel agent Dai in Cambodia

Dai's Travel Agency

4.9

 Based on 50 reviews

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See Dai's profile

Destinations:

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Cambodia
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Laos
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Vietnam

Verified Review

Bharat J.
Submitted on 1.26.2020

Overall, it was a satisfying experience. Guides and hotel accommodations everywhere were superb. Airline travel within Vietnam went without any glitch.only problem was Bus transportation. Bus was small to hold luggage of 14 people with two pieces each and a carryon. On very first day , a/c quit in the middle of the road on the way to hotel. A second bus came to rescue 30 minutes later. People sweated in the scorching heat inside bus. Same problem happened on day 2 while on the way to a floating boat village. Again another bus rescued us.Rest of the trip was very good. We admired value of the trip given great accommodation everywhere. A chain hotel was the best hotel overall both in quality of accommodation and service. Other hotels were good too but did not match service like the chain hotel.

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Featured Reviews

Luxury Vietnam, Laos & Cambodia Vacation Review: Lan Ha Bay, 10-Day Tour

SR

Shannon R.
Jun 26, 2022
Top notch travel company. Developed the perfect itinerary for our family with experiences we couldn’t replicate ourselves. Highly recommend for anyone planning a trip to SE Asia.

Luxury Vietnam & Singapore Vacation Review: Markets, Ha Long Bay, Caves, Culture, 10-Night Tour

KS

Kathy S.
Jul 06, 2022
Zicasso provided us with two companies to discuss our travel itinerary. Both were very qualified. After choosing this travel agency, everything went as planned. Our travel company contact Albee was extremely attentive and did everything we asked of her. We went through 7 revisions and she never stopped trying to meet our needs. The guides in each of the 3 cities were very knowledgeable and spoke excellent English. The drivers were dependable and always on time. 

Vietnam Travel Agent Review, 11-Day Anniversary Trip

EP

Erika P.
Jan 18, 2020
It was an amazing experience.  I am so happy we chose Zicasso, they connected us with the two top travel agencies in Vietnam for us to choose from. Our choice, this travel company, was everything we expected and more. We had a fantastic time in Vietnam thanks to the company and his owner planning of our 25th Anniversary trip. Thank you travel company and Zicasso for this amazing experience.

Southern Asia Travel Review:, Luxury Trip to Vietnam, Cambodia & Thailand, De Nang, Hoi An, Hua Hin, Bangkok

DG

David G.
Mar 17, 2020
My trip to Vietnam, Cambodia and Thailand was spectacular!  The trip was made possible with the help of the travel designer and this travel company.  From the start of planning the trip to the actual trip itself the designer was there to help me at ever step whenever I needed anything.  This was a 30 day trip that included so many wonderful sights and adventures thanks to the wonderful planning I was able to do with the travel designer and this company.  The guides and drivers throughout the trip were superb as well as the hotels and meals.  I cannot speak highly enough about this company, the designer and all of his staff that made this trip possible.  If you are looking for a memorable trip to Southeast Asia make sure you check out this travel company, they will not disappoint.

Vietnam & Cambodia Travel Agent Review: Luxury 11-Day Anniversary Trip, Hanoi, Angkor Wat

DL

Douglas L.
Mar 17, 2020
The travel company was attentive to all of the needs for our parents as they celebrated their 40th wedding anniversary. They planned a meticulous agenda that allowed them to see all of what Vietnam and Cambodia had to offer while also allowing them to relax.

Travel Review: Tropical Vietnam & Thailand Trip, Da Nang, Golden Bridge, Hanoi Motorcycle Tour, Bangkok Sunset, the People & Food

RA

Ruth A.
Mar 16, 2020
The trip that my friend and I took with the assistance of  was nothing short of spectacular!  I could not have imagined a trip being any better than the experience we had.  We spent time in Vietnam and Thailand through this travel partner, and the trip connected with travel plans we already had in place prior to learning of this option.  Originally, we had considered doing the trip ala carte ....just researching online and booking that way.  Through more experienced world traveler friends, we became aware of some glitches that may arise that have potential of seriously impacting plan itineraries, etc. when one travels on their own.  Inasmuch as finding points of interest, hotel accommodations and flights between one place to the next seemed easy enough, it was the little connections...the cabs, grab rides, and such that caused concern for us.  I learned about Zicasso online and decided to pursue that company as it has a 5-star rating.  Through Zicasso, several Asian tour companies submitted their proposals.  In our case, by the time we decided to shift how we would take this trip, we already had flight reservations from the US to our first destination and reservations/plans established for several days.  We had an itinerary already created for ourselves with potential hotels and destinations, but, beyond our first several days in Singapore, we had no paid commitments.  In communication with travel company, they had no problem with our situation...and could pick up from the point we needed and carry us through.  I sent the itinerary I had created to the company, and the travel planner looked it over and expressed the ability to not only afford us the ability to follow the itinerary we had created, but additional points of interest to make our trip that much better. PERFECT!!Both my friend and I remarked to each other several times throughout our adventure that the decision to contract with this travel company was the BEST decision we made!  There is absolutely no way that we would've had NEAR the experience we had without the guides/drivers that were provided through this service.  Each guide had fluency in our native language...each was well informed, very personable and attentive to our needs.  They were punctual and kept our safety at the forefront.  

Travel Review: Luxury Thailand, Cambodia, & Vietnam Tour, Chiang Mai, Ha Long Bay, 2-Week Trip

RH

Robyn H.
Feb 11, 2020
We had an amazing trip put together by our travel consultant at the company. Our travel consultant was in contact with me multiple time while setting up all the details for our family trip to Thailand, Cambodia and Vietnam. He came up with some amazing side trips to make our experience unforgettable. 

Travel Review: Vietnam Tour, 9-Day Trip

CS

celia s.
Jan 09, 2020
We had an incredible trip to Vietnam. Our travel specialist and the entire team were top notch in planning and execution. We highly recommend this travel company and plan to use them again for future trips to Asia. 

Vietnam, Thailand & Cambodia Luxury Vacation Review: Ha Long Bay Cruise, Bangkok Palaces, Temple Ruins

RT

Robert T.
Mar 19, 2020
This travel company did a great job in designing our trip, first for 7 days and then adding another 9 days on 2 days notice when our cruise was cancelled. Hotels, guides, transfers and sites visited were all top notch and what had been agreed to. 

Vietnam & Cambodia Luxury Trip Review: Ho Chi Minh City, Hoi An Countryside Vespa Tour, Siem Reap, Angkor Wat, Ninh Binh

BF

brian f.
Mar 19, 2020
We had a great trip up until the last 4 days or so.  This was no fault of the travel company but it was cut short buy the coronvirus.  We started our trip near the end of February and the virus was somewhat limited to China and didn't seem to be a problem in the rest of the world.  In fact, starting our Vietnam tour in Ho Chi Minh we found most of the attractions not very busy.We did kind of semi custom trip with it starting in Ho Chi Minh, going south to the Mekong Delta and then over to Cambodia.  The hotels were very good in the first 2 stops but in Cambodia (Siem Reap) we had probably the best hotel I have ever stayed in.  The hotel by the Siem Reap river was exceptional with a couple of extras I had never seen before.  Free laundry and a free massage (daily).  The people in this hotel were also very friendly and helpful.  Our next stop in Hoi Ann was a very nice stop as well.  We spend a few days seeing the sights (a tour of Marble Mountain and  a great Vespa tour around the countryside in Hoi Ann) but we also stayed in a hotel by the sea so we were able to add in a beach type vacation.  The next stop in Hue was also very interesting  seeing the Citadel.  Also had my favourite lunch here at a french style restaurant.Going up to Hanoi we noticed things were changing as we couldn't do the tour of Ha Long/Lan Ha Bay.  The government was closing tourist areas as the virus was spreading rapidly in the world.  We did go down to Ninh Binh to see that area but temples and attractions were closing there as well.  We changed our flights but almost got stuck at a hotel due to a potential virus spread in the hotel.  Thankfully, the tests were negative and we were able to leave on schedule.The last few days required a number of changes to our plans as things were quickly and unexpectedly closing around us quickly.  As you can imagine this caused a great deal of stress not knowing if we even be allowed to leave.  All this required us to rely heavily on our travel planner of this company.  We had to change tour plans, hotel reservations and even meal plans.  I am so thankful that we got the advice, changes and support when we needed it.  Not sure that a tour guide from back home would have been able to help us to the degree that we received from our planner.  Overall it was a great vacation.  The guides, drivers, attractions and hotels were all top notch.  We were able to adjust the pace of the vacation for it to be relaxing as well as interesting.  Unfortunately, things beyond our control forced us to cut it short. 
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