Mauro's Travel Agency
Based on 168 reviews
Everything was well organized. We were very happy with our guide. We had a great trip to BA and the Tigre Delta. Our Antarctica trip was amazing. The Zicasso company was very accessible through their representative.
We had some issues with the accommodations. The hotel in BA was not very clean, had very old, worn-out towels, and the room was small. The hotel in Ushuaia was a transit hotel for tourists going on Antarctica expeditions. It was not secure in terms of leaving luggage during the day and they would not give us a ticket to identify our luggage. How would we know whether we would get it back? We had to carry it around all day.
Our room was on the fourth floor and not well-ventilated. The same can be said for the other hotel in Ushuaia. We could not close the curtains at night due to inadequate ventilation.
We think there was too much downtime in Ushuaia. Perhaps that was unavoidable due to the time needed to travel there and get on the expedition boat.
Having said all of this, I would still use this tour company again with them having learnt what we did not like about the accommodations. They are a great company.
Roseann's Travel Agency
Based on 236 reviews
Zicasso's tour operator was fantastic from the moment we contacted her. We were traveling to New Zealand for the first time and I was overwhelmed with all of the places to see and things to do. Our travel agent forwarded a map to us to look at locations and then sent a list of possibilities. Once my husband and I decided on the length of stay, she provided a couple of possible itineraries. We partnered with our travel company and kept working together until we felt like we had the perfect trip planned. There were only a couple of hiccups once we were on the trip and our travel agent was quick to respond and help out. I would use our tour operator again and highly recommend them.
Ivan's Travel Agency
Based on 182 reviews
All I can say is wow. My family just came back from the best trip ever – 10 days in Argentina. Our Zicasso travel partner did an amazing job. She worked with me to understand my priorities and style, and created the perfect itinerary for us.
There were so many places in Argentina I wanted to see, but we had limited time. We went to Bariloche, Calafate, Iguazu and Buenos Aires. It was simply spectacular.
Our travel team not only planned the perfect itinerary, but provided amazing support throughout the vacation. From the hotels to the activities, everyone loved the trip. I cannot recommend our agency highly enough!
Alejandro's Travel Agency
Based on 153 reviews
This was an amazing trip in every way!
We had very high expectations and they were met and exceeded by our Zicasso travel partner. He listened to what I wanted and created an itinerary so we could visit Chile and Argentina in a week.
I inquired with three other travel companies who told me it was impossible to visit both countries in one week. Our travel agent made it happen. I loved that he was local and really understood the area and how to create a perfect trip.
I had so many questions and asked for many modifications and he handled every one. He had great advice on every subject, from time needed to what to pack and where to eat.
We were able to visit the glacier in El Calafate, then stayed at Tierra Patagonia, followed by a day in Buenos Aires before flying back.
The flights, hotels, drivers, and guide were all top-notch, timely, professional, and nice to be with. We learned so much about South America and were awed by the beauty of both countries.