Roseann's Travel Agency
Based on 242 reviews
Destinations:
Verified Review
Our Zicasso travel specialist provided us with an itinerary that exceeded all of our expectations. Her knowledge, recommendations, professional attitude, and succinct communications created an adventure that enabled us to enjoy a trip of a lifetime free from worry, stress, or disappointment. Every accommodation, excursion, travel transfer, and gracious attendant was absolutely faultless and beyond compare.
Additionally, our travel company, according to the research we did prior to contracting with them, saved us money! We are grateful to our travel specialist for her keen attention and kindness. We highly recommend this company.
Alejandro's Travel Agency
Based on 157 reviews
Destinations:
Verified Review
We planned a 39-day trip to Chile and Argentina for this year.
Once we had decided to go ahead and use Zicasso’s company, we spoke with our travel agent (we live in Australia) to discuss our requirements and the places we would like to visit. He filled the 39 days to include all the places we wanted to visit, plus some at his suggestion.
We kept in touch by email, as well as in-person calls, on a number of occasions to discuss and confirm the itinerary with it being so long! We ended up with a fantastic itinerary that met all our requirements. Everything went to exactly to plan.When one of our internal flights was cancelled, we let our travel agent know. He answered straight away and let the hotels, etc, know that we wouldn't be arriving as planned.
For us, knowing our agent was available at any time of day to assist if things didn't go to plan was one of our critieria when booking the trip. He also checked in with us the night we arrived, during the trip, and when we arrived home.
Mauro's Travel Agency
Based on 171 reviews
Destinations:
Verified Review
Zicasso’s travel advisor was very receptive to our needs for schedule changes and shifts. Every aspect of the trip went very well and as planned. Our guide was amazing and did such a great job of keeping us safe, including shifting some things around when we had an emergency. The agency also took care of the emergency really well, putting us at ease.
The only reason I gave four stars (I would have given 4.5) is that our contact person in Chile was out of the office for most of our trip and we were given an emergency number. We did have to call the emergency number and the response was great, but it was a bit frustrating that we were given a contact who was out of the office for pretty much the whole trip and we didn't quite have a face to this person or a relationship with them. Of course, everything was taken care of, so no issues.