Antarctica Tour - Gentoo Penguins
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Antarctica Travel Agents & Reviews

Ratings of Zicasso's Service

Zicasso connects you to top travel agencies specializing in Antarctica

At Zicasso, we excel at helping you get your vacation planned. Not just any vacation, but an exceptional one filled with inspiring and life-enriching experiences.

Our approach is different. We don’t plan your vacation ourselves. We’re experts at finding and matching travelers to travel specialists from the top 10% of the industry.

Each Antarctica travel agent has been meticulously screened and has the expertise and local connections to handle every element of your vacation.

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Ratings of Zicasso's Service
Travel agent Rossean in Australia office

Roseann's Travel Agency

4.9

 Based on 231 reviews

See Roseann's profile

Destinations:

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Antarctica
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Australia
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Cook Islands
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Fiji
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New Zealand
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Verified Review

Kristin B.
Submitted on 4.24.2020

This was a trip of a lifetime.  We worked well together, came up with an awesome itinerary for 6 weeks to New Zealand and Australia.  You name it we were going to do it.  This truly was an itinerary with planes, trains & automobiles.  Let's not forget to include boats, helicopter, camel and kayak.  We had such a variety of things planned including wine tasting in both NZ and Australia.  I can't say enough good things about our travel company!!!  In the planning stages they even spoke to us about where and when to go as far as seasons and which way to go whether it be Australia first or NZ. As it turned out, the recommendation to go to New Zealand first was perfect. We were saved the experience of Australia for only a few weeks and maybe being stuck there!  No stone was left unturned, even when the fires occurred in Australia.  Our impact was going to be minimal.We left the US on March 9th for NZ arriving on the 11th.  No problems with Covid-19, we continued on with our itinerary.  Sailing in the harbor in Auckland, wine tasting on a beautiful little island outside of Auckland.  On to Queenstown which is delightful and Milford Sound for an overnight on a ship.  Absolutely beautiful.  Glad we did this vs a day trip or boat ride.  We flew back to Queenstown, which I'd recommend because you have a great overview of the mountains.  Breathtaking!!  Picked up a rental car and drove to Franz Josef to climb the glacier.  We're an older couple, but this was an incredible, first-time experience! My husband still marvels! We took a train to Christchurch which is still suffering the after effects of the 2011 earthquake.  Again a train up the Pacific Coast which is beautiful to Nelson.  Kayaking, hiking and a catamaran in the Tasman Sea.  What scenery!!  Up to Rotorua for more fun.  Well this is where the wheels starting coming off of our fun.  Things got cancelled because of Covid-19 and the ever changing environment of new shut downs and what the government was asking of people and vacationers.  Starting on the 15th of March our travel agent was continually in contact with us about Covid-19 and how our itinerary was going to be impacted.  She made alternative suggestions, we made the decision to extend in NZ.  As our trip went along, things kept changing....  NZ decided to shut down on March 25 midnight.  Our new flight home was March 29, then March 27.  She worked with us so closely and was so helpful she actually got us a flight home on March 25.  While we were having fun and enjoying ourselves, this company was working for us behind the scenes.  You can't ask for more than that!!  By the way, we came home and quarantined.  To date, we're healthy.

Travel agent Ivan in Argentina

Ivan's Travel Agency

4.9

 Based on 175 reviews

See Ivan's profile

Destinations:

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Antarctica
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Argentina
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Chile
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Uruguay

Verified Review

Scott J.
Submitted on 9.22.2022

Overall, the trip was fantastic. My wife and I were doing this to help celebrate our 10 year anniversary. Our minds were everywhere during the initial stages of selecting countries, let alone experiences, in South America at the beginning - do we do Peru, Chile, Argentina; Patagonia, Machu Picchu, wine country, etc. - so many options, so little time. This travel company did an absolutely amazing job listening to us, reacting to our feedback and being patent with us. Once we identified the 'where', they were also extremely helpful in selecting lodging and activities that fit our lifestyle, needs, and budget.Once on the trip, we enjoyed each of the guides we had in our 3 locations - they were all very knowledgeable, supportive, and entertaining. We felt like we got the most out of them in culture and helping us have the best experience. Additionally, our travel agency really made us feel special with amenities in our hotel rooms wishing us a happy anniversary throughout our journey. A special shout-out to our guide in sacred valley region - we were with him the most (about 6 days) and he was a person that contributed significantly to a positive experience.Even when things got rough, we felt like our travel company was there for us. I was unfortunately the victim of a theft while at lunch in Santiago - a person swiped my bag which included my cameras, sunglasses (fortunately not passport, wallet); our travel team worked hard both with our trip contacts and on-site guide to get us footage of it, helping us work with local authorities, and even helped us out with a massage to destress; it was not the most exciting part of the trip for sure, but the way the company handled it with us could not have been any better - they were empathetic, professional, and supportive.That is probably my last comment about this travel company - supportive. I definitely felt they were there for us the entire time - they always checked in, did their best to make sure it was the best, and when we had pivots or feedback, they worked almost immediately to get it on track and make it right. It really was memorable - thank you, travel team!

Travel agent Alejandro in Argentina

Alejandro's Travel Agency

4.9

 Based on 139 reviews

See Alejandro's profile

Destinations:

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Antarctica
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Argentina
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Bolivia
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Brazil
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Chile
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Verified Review

Robin V.
Submitted on 10.31.2022

Our travel company, Alejandro owner agent is exceptional in every way. Our trip was not an easy one to plan. It was 28 days and we wanted to cover 3 countries - Bolivia, Chile and Argentina. From his itinerary design to executing the itinerary was flawless. And there was a lot to get in - Bolivia La Paz and Uyuni Salt flats, Atacama desert, Chile and Patagonia both countries, El Calafate, Mendoza, Iguazu Falls, and Buenos Aires. All transitions, transfers exchanges were perfectly arranged. Our guides and drivers, our hotels and places of stay, restaurants - we are foodies, all so carefully thought out. We had a bit of everything from city life, signifiant cultural discovery, hiking and wilderness exploration. Amazing in every way. He is truly a South American expert- he has traveled to everyone of the places we visited and has first hand knowledge of every place he put us at. He watched over our trip from before we started to the very end - our final departure. He made himself available to us 24 hours. He truly babysat us. He was conscious of tourism safety and made itinerary recommendations when changes were necessary. Planning what you want to see and do is undoubtedly the most difficult part of a trip. Alejandro is an expert at coordinating , planning and execution. It was a thrilling once in a lifetime trip. BTW he provides the same expertise for India too. And probably the most important, besides being the consummate professional and interesting individual exuding hospitality and is an exceptional human being. We fell more in love with him when we had the good fortune to meet him one morning on the last days of our trip. A plug for Zicasso - our second planned trip using Zicasso. We had previously done another complicated voyage through south east Asia with the same success. 

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Featured Reviews

Antarctica & Chili Luxury Vacation Review: Patagonia Wildlife, 16-Day Trip

YJ

Yi J.
Jan 02, 2020
We are fortunate to have this tour company to plan our trip to Antarctica and Patagonia. Everything went so smoothly and they exceeded our expectations all the time! From the planning stage, during our trip till the end, their attention to details, catering to our individual needs, flexibility to changes and personal concierge 24 hour one line made our trip so worry free. Their recommendation of hotels are superb and all the transfers in between are seamless. We had a great time and they truly provided top notch services. Highly recommended!!

Luxury Antarctica & Chile Trip Review: Puerto Natales, Balmaceda & Serrano Villages, Patagonia

SC

Staci C.
Jan 25, 2020
Fantastic customer service from start to finish!!!  My Travel planner was very knowledgeable about the areas I was travelling in.  He was helpful with ideas and prompt feedback on all of my questions throughout my travel planning.  A travel specialist kept in communication while I was travelling.  They added extra touches too (flight check-ins, wine a note on the ship, etc.).  I will definitely use this travel team in the future and highly recommend them to anyone!!!  Thank you!!!!

Antarctica, Argentina & Chile Trip Review: Luxury Solo Tour, Wildlife, Hiking, Views of The Andes & Patagonia, Food & Wine

MR

Mirabel R.
Jan 02, 2020
From the first email, the trip planners were knowledgeable about the areas I wanted to explore and were always cognizant of my time constraints.They were able to give me multiple recommendations and were patient in the planning process as I kept changing my mind on what I wanted to do and the hotels I wanted to stay in. They were able to plan a trip through Argentina, Chile and Antarctica; incorporating everything I wanted with city, wine regions, nature and wildlife. Throughout the trip a planner was in constant contact with me making sure everything was as expected and when there were some unforeseen circumstances, she was there to quickly help me replan (even on Xmas eve!). This follow up and ability to re-plan are reminders of why I used a travel agent, rather than planning this adventure myself. I would definitely recommend this agency to anyone as they can customize a trip to any specification and interest. 

Travel Agent Review: Antarctica Luxury Vacation

MP

Miles P.
Mar 05, 2019

Great communication and service. 

Travel Review: Tour of Chile, Argentina & Antarctica, Patagonia, Santiago, Easter Island, Atacama Desert, Torres del Paine

RD

Richard D.
Mar 22, 2018

We had a marvelous, unforgettable trip overall, including visits to Santiago, the Atacama Desert in northern Chile, Easter Island, Torres del Paine National Park in Patagonia, Chile, and finally Antarctica. We experienced a great variety of Chile's vast geography and ecology, from the beautiful central valleys, to the northern desert, to the tropical Polynesian island of Rapa Nui (Easter Island), to the forests and mountains of Patagonia. The lodges and excursions they provided in each destination were well organized, with knowledgeable, English-speaking guides. We visited Antarctica and it was spectacular. The tour operator offers expedition travel for people who want to experience the polar regions firsthand. Our expedition, 14 days that went below the Antarctica Circle, featured expert guides who enjoyed sharing their considerable knowledge of geology, glaciers and ice (!), mammals, birds, and plants, to name just a portion, and excursions twice daily on zodiacs to sail among glaciers and whales and seals and walk among penguins and skuas. It was not a leisure cruise, but an expedition for folks who want to experience and appreciate the Antarctica up close. That said, the ship was extremely comfortable, with a remarkably hospitable staff and delicious, copious food.

Our travel company was excellent in helping us to conceptualize, plan, and organize our trip. They offered many useful suggestions about where to go, how much time to spend in each destination, and which options to consider for hotels/lodges and the Antarctica expedition. We greatly appreciated their advice and assistance in putting together our trip. All of the hotel and transit reservations were made, and that part of the trip went smoothly.

However, there was a persistent problem with our air travel in Chile that was unnecessary, and which caused us needless aggravation. For our internal flights (to/from Calama/Atacama, and to Puerto Natales), our travel company purchased the cheapest LAN tickets that did not include baggage allowance. I discovered this a month before we were set to travel, when I was carefully reviewing the reservations (and about 5 months after they purchased the tickets). When I informed the travel company in early January 2018, I said we of course had baggage (especially cold weather gear for Antarctica) and needed the 23 kg allowance. After I informed them of the problem, they did work to correct the problem, telling us they had purchased baggage allowances for those flights that didn't originally have them. We got a receipt from them for baggage for one of those flights (to Puerto Natales), and were told it was resolved for the Calama flights but LAN couldn't provide a receipt. When we did check in for those flights, the baggage allowance was covered, but our concern before each flight could have been avoided if they had bought the correct tickets. 

This problem became more apparent, and more aggravating when we were checking in to fly from Atacama to Santiago, and then on to Easter Island. We were told we could not check our bags all the way through to Easter Island because our tickets for the two flights that day were not on the same record. (This was due to the fact that two different priced tickets had been purchased. The Easter Island tickets were regular, economy tickets.) So we had to check in our bags to Santiago, retrieve them from baggage claim at Santiago Airport, and then return to the Departures area of the airport and check them in for the flight to Easter Island. Santiago Airport is a huge, crowded, messy airport, and this process of literally running around the airport took us 1.5 hours (of what was a 2 hour layover). We arrived at our gate for Easter Island just as people were boarding. This was not what we planned for or expected—and it could and should have been avoided if the travel company had bought the proper air tickets from the start.

Travel Review: Antarctica Tour, Kayaking, Outdoor Adventure

VB

Virginia B.
Feb 03, 2016

I can't say enough good things about this trip of a lifetime and the wonderful experience we had with this travel company booking it. I worked with our agents for several months planning it -- and everything was booked more than 14 months before we left for the trip. Their attention to detail was AMAZING. We went to Antarctica, a majorly off-the-grid destination, and our travel agency was the perfect partner to pair us with -our agent had been twice and understood all of the considerations that we needed to think through when we chose an expedition company.