Australia Kangaroo Safaris

This was our first trip to Australia. Zicasso’s travel agent took time to get to know our family and how we like to travel. She gathered our interests and preferences, and carefully curated an itinerary that showcased Sydney, Melbourne, and Cairns/Port Douglas, all within our budget.

This travel agent was very responsive before and during our trip, and monitored our activities to make sure we were happy. In fact, during our stay, one of our excursions (kayaking in Cairns) was canceled due to weather and she was right on top of it. She was able to book us immediately on another expedition (whale watching) of our choice. We appreciated her responsiveness.

Overall, our entire family was extremely happy with our travel agent's arrangements and had a memorable trip to Australia.

Everything was super-easy, which made navigating the trip seamless and stress-free!

Zicasso's travel designer put together a trip that got us to the places we wanted to see, with companies that suited our abilities and desires. He offered excellent suggestions, was always available, and was a pleasure to work with.

We very much enjoyed our time in New Zealand and Australia. The tours were all very good. Zicasso's travel agent and our tour partner were very responsive and helpful throughout the planning phase and while we were on vacation.

The only feedback we have is that the hotels selected, other than the hotels in New Zealand, did not have the amenities we were hoping to get from four-star properties. We'll do a better job of indicating what we need in hotel selections moving forward, but we thought the hotels could have been a notch better than they were.

I would use our travel company again in a minute! Zicasso's travel consultant really “got me” and designed the perfect trip for us.

The highlights especially included picking perfect places for us to stay (close to most everything we were doing and in the heart of the cities). The tours, both private and small group, gave us not only what we asked for, but even more that we didn’t know existed.

The itinerary was as detailed as it could possibly be, describing the day, what to bring, names and phone numbers to call if there were issues, and who we needed to call to confirm future tour dates.

One of our highlights was the penguin experience. Our guide was great and our trip planner got us “plus” tickets, which I would definitely recommend. Finally, she provided us with the necessary info and guides (where necessary) for our amazing hikes.

Zicasso's travel specialists were fantastic! They provided excellent and unique recommendations. As a traveler seeking adventure and outdoor experiences, they completely understood my needs. Additionally, all accommodations were high quality, communication was very clear, and pricing was reasonable. I would strongly recommend them to anyone traveling to Australia/New Zealand.