Great Barrier Reef Tours and Vacations

The trip planning was excellent and we were able to cover Australia and New Zealand in two weeks. The Zicasso travel company was owned and operated by our travel agent, who was our primary contact in terms of planning and communication before, during, and after the trip.

"We had an excellent Australian travel journey planned by a Zicasso travel agent. We enjoyed every minute and found it difficult to return."

Everything went great with our trip. A couple of small, unforeseen hiccups were well managed by Zicasso's travel agency. We had a flight cancelled due to mechanical issues that would have set us back by a day. The agency was able to reroute us via a different airline so our trip itinerary could stay intact. Also, there was an issue with our Sydney Opera House tour (due to a Sydney Opera House issue) and they were able to send us the necessary information very quickly so we could go on the tour.

"We had a great trip. Our Zicasso agent put together a great itinerary and everything went pretty smoothly."

My wife and I wanted to attend the Australian Open and snorkel on the Great Barrier Reef, but we weren’t sure how best to spend the rest of a two-week vacation in Australia. We reached out to Zicasso and they put us in touch with two travel planners. We had telephone conversations with both planners and both submitted preliminary ideas for our trip. Both planners were very professional and had great ideas, but the agent we chose recommended an itinerary that more closely matched our interests, abilities, and budget. She continued to work closely with us to fine-tune our adventure. The trip was fantastic! Everything our agent arranged ran very smoothly and all the people she put us in touch with were wonderful to work with. We cannot say enough nice things about her and Australia!

Overall, it was a very pleasant and enjoyable trip. Thanks to the great travel itinerary built by Zicasso’s tour operator, we experienced the best of the best in Australia. We loved the experiences in all three cities, Melbourne, Cairns, Sydney! We really appreciated the detailed arrangements, with impeccable care, experiences, and thoughts.