Australia & New Zealand Travel Guide

We recently used Zicasso's travel specialist to help plan and coordinate our trip to Paris and Lisbon, and the experience was absolutely outstanding from start to finish. Every detail of our itinerary was thoughtfully arranged and the entire trip ran smoothly, thanks to their meticulous planning.

In both cities, the accommodations they selected were perfect—centrally located, charming, and comfortable, with excellent service. We truly felt like we were staying in places that matched our style and needs. The staff at both hotels were very accommodating and helpful.

The excursions and tours arranged by the agency were equally impressive. Each guide was knowledgeable, engaging, and added so much depth to our experience. Whether it was exploring hidden gems in Paris or enjoying the culture and history of Lisbon, the tours were well-paced, enriching, and never felt rushed or overly touristy.

We especially appreciated how flexible and responsive the team was throughout the process. They took the time to understand what we were looking for and customized everything to fit our preferences. It made a huge difference knowing we were in such capable hands. We can’t recommend this agency highly enough. Their professionalism, attention to detail, and personal touch turned our trip into an unforgettable experience. We would like to extend our heartfelt thanks to the wonderful individuals who made our journey so memorable. Each of them played a unique role in crafting an experience that exceeded our expectations.

Our travel agent, who thoughtfully customized our itinerary with care and creativity. Her ability to listen and tailor the trip to our interests laid the perfect foundation for everything that followed.

Our trip planner, for her warm, personal touches that welcomed us at each hotel and for being readily available throughout our travels. Her kindness, attention to detail, and support made us feel truly cared for every step of the way.

Our culinary tour guide, who led us on a delightful tasting tour. Her friendly energy, deep knowledge, and passion for the local cuisine added a rich and flavorful layer to our time abroad.

Our winery expert, whose expertise and engaging personality made our champagne tastings unforgettable. His insights and enthusiasm helped us appreciate each sip in an entirely new way.

Our history guide, for sharing his deep knowledge of history with such warmth and compassion. His thoughtful storytelling and genuine care made our time together educational and incredibly meaningful.

It was a fantastic trip. Zicasso's travel planner nailed all of my interests and left with me an unforgettable experience. She was also accommodating and quick to act with any changes to my travel plans. Even with poor cell service and communication systems down on the app, she was able to communicate updates to my itinerary in a timely and effective manner. Thank you for the unforgettable memories I have as a result of your excellent planning.

I just wanted to share my fantastic experience with Zicasso’s travel company. They planned an incredible 10-day trip (Santorini, Naxos, and Athens) for my family, including two teenagers (a 16-year-old boy and a 13-year-old girl), and managed to create an itinerary that had something for everyone.

The staff at this travel company were incredibly responsive, informative, and courteous throughout the entire process. Even when we encountered a flight delay, they swiftly rescheduled our connecting flight and ensured we had a representative at the airport to help us make the new flight on time. All of our transfers were punctual and the excursions they recommended were absolutely wonderful.

I highly recommend this travel company and will definitely use their services again for our next trip to Greece. My only wish is that they covered more countries, as their service and attention to detail were truly exceptional.

Everything about this trip, from the planning process through the final day of the trip itself, was five stars. Zicasso’s travel designer took all of my suggestions and feedback into account to craft an itinerary that was a great mix of activities and downtime.

My travel designer handed me off to another travel agent, who gave amazing suggestions for things to see during our downtime and also gave suggestions for, then subsequently made, reservations for our dinners each evening on vacation. We had two restaurants cancel our dinner reservations and both times the travel company notified us and rebooked us in new restaurants before we even knew about the cancellations!

Our activities were amazing and we had a really wonderful trip.

This was our first trip to Australia. Zicasso’s travel agent took time to get to know our family and how we like to travel. She gathered our interests and preferences, and carefully curated an itinerary that showcased Sydney, Melbourne, and Cairns/Port Douglas, all within our budget.

This travel agent was very responsive before and during our trip, and monitored our activities to make sure we were happy. In fact, during our stay, one of our excursions (kayaking in Cairns) was canceled due to weather and she was right on top of it. She was able to book us immediately on another expedition (whale watching) of our choice. We appreciated her responsiveness.

Overall, our entire family was extremely happy with our travel agent's arrangements and had a memorable trip to Australia.

I am writing to express my immense gratitude to the entire team at Zicasso’s travel partner for curating the most spectacular trip to Italy for my family. From start to finish, the level of service was beyond impeccable and truly set a new standard for what we consider luxury travel.

The planning process was an absolute pleasure. Communication was one of their greatest strengths; our contact was consistently available and responses to our questions were nearly instantaneous. This travel company made us feel like we were their only clients. They took the time to understand the different ages and interests within our family, and built a bespoke itinerary that perfectly balanced history, leisure, and unique local experiences.

This was genuine white-glove service in every sense of the word. From the moment we landed, every detail was flawlessly executed. Private drivers were waiting for us, guides were engaging and knowledgeable, and our accommodations were magnificent. We never once had to worry about a single logistic, allowing us to be fully present and enjoy our time together.

If you are looking for a travel partner that offers unparalleled personalized service and flawless execution for a trip to Italy, look no further. Thank you for giving our family memories we will cherish forever.